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Confidential Microsoft Emails Posted Online

dos4who writes "From the class action 'Comes et al. v. Microsoft' suit, some very enlightening internal Microsoft emails are now made public. Emails to and from Bill Gates, Steve Ballmer, Jim Allchin, etc all make for some mind blowing reading. One of my favorites is from Jim Allchin to Bill Gates, entitled 'losing our way,' in which Allchin states 'I would buy a Mac today if I was not working at Microsoft.'"

24 of 479 comments (clear)

  1. One of my favorites by lecithin · · Score: 5, Interesting

    http://www.iowaconsumercase.org/011107/PX_2768.pdf

    "Screw Sun, cross-platform will never work. Let's move on and steal the Java language."

    --
    It could be worse, it could be Monday.
    1. Re:One of my favorites by Cheapy · · Score: 4, Interesting

      Interestingly, that one is written by someone working on Visual J++.

      --
      Would you kindly mod me +1 insightful?
    2. Re:One of my favorites by diesel66 · · Score: 5, Interesting

      I don't mean to nit-pick you, but it wasn't written merely by someone working on Visual J++.

      It was written the the Visual J++ Product Manager.

      This speaks volumes to the company's strategy.

      --



      eleven plus two / twelve plus one
  2. It just goes to say that by Travoltus · · Score: 3, Interesting

    MicroSoft's worst detractors are their own execs.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  3. Groklaw coverage by arun_s · · Score: 5, Interesting

    Is this not the same thing Groklaw covered quite sometime back? There are several updates in the link, including a clarification from Allchin on that 'I'd buy a Mac' quote.

    --
    I can explain it for you, but I can't understand it for you.
    1. Re:Groklaw coverage by stsp · · Score: 4, Interesting

      Is this not the same thing Groklaw covered quite sometime back? There are several updates in the link, including a clarification from Allchin on that 'I'd buy a Mac' quote.

      Which is hilarious in itself :)

      Quote:

      2-and-a-half years later, Windows Vista has turned into a phenomenal product, better than any other OS we've ever built and far, far better than any other software available today, in my opinion. It's going to be available to customers on Jan 30, and I suggest everyone go out and get it as soon as you can. It's that good.

      Next thing he says is:

      The spirit of being self-critical continues to flourish at Microsoft.

    2. Re:Groklaw coverage by nacturation · · Score: 4, Interesting

      Anyone have the original video? The URL (http://www.apple.com/ilife/video/ilife04_32C.html ) in the PDF is a 404... Apple should really put it back up.

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      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    3. Re:Groklaw coverage by x-caiver · · Score: 3, Interesting

      2-and-a-half years later, Windows Vista has turned into a phenomenal product, better than any other OS we've ever built and far, far better than any other software available today, in my opinion. It's going to be available to customers on Jan 30, and I suggest everyone go out and get it as soon as you can. It's that good.

      Next thing he says is:

      The spirit of being self-critical continues to flourish at Microsoft.

      Those two sentences may seem to conflict, but you are not seeing the whole picture.

      You are not seeing the people who are already working on making their feature 'have more features'. You are not seeing the work that the team is doing in preparation for a Service Pack, which will not add much in the way of new features but will address any late breaking issues or customer-reported features requests/bugs. And most importantly, you aren't seeing the individuals who are extremely passionate about the products that are shipped by Microsoft, the people who write ranting emails to other teams, the people who use the product and file bugs about how something is lame, or the people who go to meetings and sometimes have to get in to shouting matches with other people who just don't get it.

      Vista, like it or not, has turned into a 'phenomenal' product, by definition. Is it better than any other OS MS has released? Well, in some places it is, and in some places it isn't. There is a lot of new code that fixes a lot of old issues, but there are new behaviors that are less than pleasant. Is it far better than any other software available today? I don't really know what that even means. 'Better' in usability, stability, feature-bredth, customer-focus, opportunity for 3rd party develops, source code quantity? Who knows, luckily he put 'in my opinion' after it so we don't have to try to figure it out.

      But, the point is: The spirit of being self-critical is alive, and though every now and then it suffers a minor setback those events are simply small battles in the larger war.
  4. Very Interesting -- Tux Looms Large! Who Knew? by bratwiz · · Score: 4, Interesting


    The Linux Strategy???

    Since we now know that Microsoft is willing (nay, obsessed) to go "to the mat", as it were, the Linux strategy should be to exploit this tendancy as often as possible. If it happens often enough, either it will become an un-tenable situation for Microsoft, wherein after Microsoft will no longer be able to make any kind of TCO statements regarding Linux vs. Microsoft; and/or else they will go broke in all these no-profit deals (okay, admittedly, it will take them awhile to go broke... but it could happen! :)

    If nothing else, these documents reveal _very_ publically (what many of us already knew) that Microsoft is scared SHITLESS of Linux.

    Why should the market leader (a monopolistic, strong-arming, dirty-tricks, no-holds-barred leader at that!) be scared of a FREE operating system and open-source applications-- unless they can see that their dominant position is deeply threatened?

    Maybe Balmer will throw some more chairs at somebody. Better be prepared to duck fast.

    I wonder what business Microsoft will get into after computers, software and IT? :)

  5. Cold and MSHeartless. by spleen_blender · · Score: 3, Interesting

    I think it is kind of refreshing to see such emails. At least it lets us know that they aren't totally disconnected from reality and at least from the looks of it want to make progress that is not only profitable for their company, but for computing as a whole. Oh yeah, I HATE TEH MICRO$AUFT ZOMG! Sorry, was obligatory.

  6. Re:Very Interesting -- Tux Looms Large! Who Knew? by EveryNickIsTaken · · Score: 5, Interesting
    "..(what many of us already knew) that Microsoft is scared SHITLESS of Linux."

    Given that the youth of America have been brought up on MS products, they're going to have a stronger attachement to them than those of us who were brought up on Commodores, Amigas, and Apples. MS *clearly* knows this. Think about that.

  7. Wishful Thinking by LibertineR · · Score: 4, Interesting
    Microsoft may have been scared of Linux at one time, but that is certainly not true today.

    This is because the promise of Linux has been wasted by the lack of production of true killer applications, allowing both Microsoft and Apple to further embed their OS's among their faithful.

    New systems shipping with Vista are sticking a finger in the Penguin's eye, because when it comes down to it, its all about the apps.

    1. Re:Wishful Thinking by Anonymous Coward · · Score: 3, Interesting

      This is because the promise of Linux has been wasted by the lack of production of true killer applications
      Herein lies the answer to why the kooky predictions of GNU/Linux domination have yielded nothing eight years later. The GNU system /is/ the "killer app".

      The promise of the general purpose PC is only realized in a few areas of computing. Desktop computing isn't one of them. After having managed all aspects of a ~600 seat network for seven years, I am convinced that the click-and-drool way has done more to make workers disorganized and unproductive than any other element. There are, of course, people with excellent organizational skills, but even they are foiled. (At least with the dead-tree method, what's put, stays put.)

      The kaleidoscope 3D-on-2D interfaces remain confusing to most users. Click-and-tell isn't useful in a work environment, compared to a home environment, where the reprecussions of experimentation are not as important. This scares users into retreat, and they prefer everything to be static; users freeze in panic when something changes. Throughout the years, supposedly experienced IT workers have told me that the solution to this is to threaten my workers with being fired if they don't "learn". Wonderful. First off, I have no authority to do so, second, that's a great way to lower productivity even more. (Especially when you intimidate your co-workers so much that they feel the need to go around you and right up to the boss whenever something breaks.)

      In my opinion, so-called "user-friendly computing" ruined the electronic office. Users have been taught, through unintended punishment, to touch only their corner of the electronic real estate. Their productivity remains almost the same as with the old paper filing routine. GNU/Linux can never operate in such a hostile environment. The GNU system is about change and improvement, an environment where the user may get the most of his PC by chaining together "modular" pieces, which have purposely limited functionality, and are therefore simpler in nature.
  8. finally... by Grinin · · Score: 3, Interesting

    some true insight right out the mouth of the sources. I'm bookmarking these, and I've already printed some for my friends to read. Finally some proof that the evil empire is truly evil. "Screw Sun?" Scre you M$! Their products work!

  9. FUD is a corporate value. (from 91) by emptybody · · Score: 4, Interesting



    We are engaged in a FUD campaign to let the press know about some of the bugs.
    We'll provide info a few bugs at a time to stretch it out


    the proof is in the pudding

    --
    comment directly in my journal
  10. Clarification and Implications. by Erris · · Score: 5, Interesting

    Nothing could be more clear than the intention of the rant, so I'll type it here for those too lazy to click the link. It deserves the space.

    I'm not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. ... our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are and really understanding what the most important probems are customers face are. I see lots of random features and some great vision, but that doesn't translate into great products.

    ...

    I would buy a Mac today if I was not working at Microsoft. If you run the equivalent of VPC on a MAC you get access to basically all Windows applications software ... If we are to rise to the challenge of Linux and Apple, we need to start taking the lessons of "scenario, simple, fast" to heart.

    -Jim Allchin, January 07 2004

    It's obvious they did not listen to him and that's good for everyone. Vista is 10 GB in size and wastes all sorts of processing power for it's DRM insanity, after they dropped their silly new file system and many other vaporware improvements. While it will be difficult if not impossible to make Vista work under Linux or Mac, it's not going to matter because Vista is going to kill the platform. The failure of Vista, more than the failure of Zune and Xbox shows that M$ is going to have to compete on something other than, "It's M$ and you are going to need them tomorrow no matter how crappy their stuff is."

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
  11. Re:Losing our way? by Lazerf4rt · · Score: 5, Interesting

    Explorer was [not] so much better than Netscape that it deserved a 90% market share.

    Netscape was better up until around Netscape 4, when it turned into a clunky, steaming pile, and IE actually became the better, smoother, more enjoyable browser for a while. Today, Firefox is better.

    Excel was not so much better than Quattro Pro. Word was not so much better than WordPerfect.

    After Corel bought Quattro Pro and WordPerfect, they turned into steaming piles. I know... I worked there. :-) I think around WordPerfect 9, there was a latency in your typing that made it feel like a telnet session. And it crashed a lot. Excel and Word crash too, but generally, they've always been consistently solid, enjoyable products that get the job done.

  12. Re:/. bias by ScrewMaster · · Score: 5, Interesting

    when their business revolves around making me-too parodies of competitors innovative products.

    So what? Competition often involves duplicating or emulating a competitor's efforts, particularly when there aren't many ways to solve a particular problem. The entire patent and copyright systems in the U.S. were once geared toward encouraging the creation of new ideas and products, with the intent that they would eventually become the property of everyone. Consumers benefit when good product ideas are promulgated throughout an entire industry. Frankly, I'd like to see Microsoft steal more of the good stuff from other operating systems rather than simply ladling in more DRM and SFX.

    The fact that Microsoft isn't innovative is largely irrelevant when deciding if they are a good company or not, if you define innovative as meaning the development of novel products in-house. Many companies acquire technology originally developed outside the confines of their own organization. Is Google a bad company because they bought YouTube? Is Apple a bad company simply because they used some ideas originally developed by PARC? Windows NT (and all derivative OSes) benefited from technology originally developed by DEC and taken to Microsoft by Dave Cutler and his people. This idea that a company is somehow defective because it doesn't do everything on its own is a bit off-base. The fact that Microsoft point-blank steals a lot of technology, denies that fact, and the refuses to pay the originators is more to the point, however.

    People spend a lot of time complaining about the unoriginality of Microsoft's products. Who cares? Graphical operating system technology is becoming fairly mature and commoditized at this point, as a matter of fact most users don't particularly want novelty anymore ... they want efficiency and familiarity because computers are no longer expensive gadgets but necessary tools. In a sense, the user base has become more conservative with time and less tolerant of gratuitous changes. That's hurting Microsoft, because those selfsame users aren't really seeing a clear need for the latest-greatest any more.

    For example, I don't want my socket set working differently every few months, I want the damn things to do their jobs in a consistent manner. Yet, once I did buy a new set because the handle had some kind of gearing that gave a mechanical advantage ... very useful and worth the money. Operating systems are no different in that respect: if you want me to invest in something new, make damn sure it's worth my effort, otherwise I'll just be seriously torqued off. Apple has traditionally had a much better (not perfect, but better) grasp of this aspect of the user mentality than Microsoft.

    In the end, this has less to do with the originality of the ideas that Microsoft turns into products as it does with the quality of those implementations. By taking the comparatively poor quality of the products that Microsoft has sold over the years in concert with the equally-poor ethical (indeed, outright criminal) standards upon which that company operates ... now you can honestly say you have a bad company. Of course, if you're talking about profit-margin and growth rate, hell, Microsoft is an awesome corporation.

    --
    The higher the technology, the sharper that two-edged sword.
  13. Context is important by BenJeremy · · Score: 4, Interesting

    Let's not forget that both people discussing "screw Sun" used to work for them. There is probably a whole lot of baggage we'll never know that goes along with two guys switching companies and paradigms.

    As an EDSer, I've seen plenty of my former colleagues take a "screw EDS" view in their new companies... they were dissatisfied with aspects of business and how they were managed (sometimes justifiably, sometimes not so much); until they became just as disafected by their new employers, they were considerably hostile in words and action, at times, to their old employer.

    Given that they were involved with J++, discussing a cross-platform mandate (big with Slashdotters, but not even a blip on the radar screen with 99% of Microsoft's customer base), and the context of the discussion involved co-opting lessons learned and design imperitives (not really the product itself), this discussion was not exactly the smoking gun you guys would like it to be.

  14. Re:broken legal system by caffeinemessiah · · Score: 5, Interesting

    This reminds me of the Enron e-mail data that was released, with similarly "shocking" emails. Actually, in the Enron case, they really were illuminating because a lot of e-mails addressed to Ken Lay towards the end of the company's life included the words "you bastard". Also, you didn't have to look very hard to find rampant corporate nepotism (Ken Lay's daughter Elizabeth pimping her friends). The original dataset is at CMU, and a web-browsable version is at enronemail.com, although you have to register for the latter one. The first link lets you download the zipped contents of a bunch of executive's email boxes (sent items, deleted items, inbox, etc.)...it's really nuts.

    --
    An old-timer with old-timey ideas.
  15. FWIW by inode_buddha · · Score: 3, Interesting

    FWIW, the folks at GrokLaw have dug out copies of the Bill Gates deposition videos from the anti-trust trial. It's a pretty big download, but funny and sad as hell when you look back at it.

    --
    C|N>K
  16. Context. by twitter · · Score: 3, Interesting

    Given that they were involved with J++, discussing a cross-platform mandate (big with Slashdotters, but not even a blip on the radar screen with 99% of Microsoft's customer base), and the context of the discussion involved co-opting lessons learned and design imperatives (not really the product itself), this discussion was not exactly the smoking gun you guys would like it to be.

    The attitude is not so easily dismissed and it shows itself again and again. While the comment might be aimed at Sun, it ultimately harms the customer.

    "Cross-platform" is a huge subject that customers deeply care about but one that M$ customers will always be disappointed with. People desperately want their computers and other devices to work together but it's not going to happen with a company like M$ around. People want their PDA, cameras, portable music players and DVRs to work together and share information. Anyone trying to provide that for customers on a M$ platform is doomed to have their work broken when M$ inevitably comes in to steal the market. "Let's steal java," is a perfect example. When he says that, he means "we have the market share and can define what works and what does not." I watched them do the same thing to Palm, when "security" updates screwed over sync on W2K, so that the new Windoze Pocket PCs could gain market share. And, we've seen the same kind of thing in portable music players. The third E of EEE is extinguish. Once the treat to M$ dominance has been removed, the thing stolen will be ignored or removed. The issue is so much larger than Java and one or two employees. When you sum up all the pieces, the picture that emerges is not pretty at all, is it?

    --

    Friends don't help friends install M$ junk.

    1. Re:Context. by makomk · · Score: 4, Interesting

      Your blanket statement is no more valid than mine, with one exception, I've worked in the industry with everything from big movers to mass-produced consumer goods. Please, take it from me, cross-platform is not that important to a consumer.

      There is a point of diminishing returns, where MOST consumers simply don't want an all-in-one device, for example, or simply don't care to have a spreadsheet work in Linux and Windows. People just want to turn on a computer and USE it. They want to turn on a DVR and USE it. They want to dial a number and USE it. Inter-operability, multi-functionality, cross-platform code... all results in more complexity, and usually a "Jack of all trades, master of none" device. This is also known as the "lowest common denominator".


      Exactly. They just want to be able to buy a DVR and hook it up to their existing television and use it, without worrying about ensuring they're the same brand or dealing with masses of different, subtly incompatible, non-standard products. What's more, most of the time they can. (It's odd how incompatibilty, lack of standardization, and the resulting inconveniences, monocultures and near-monopolies are so widespread in software, when people wouldn't stand for it elsewhere.)

  17. Microsoft Confidential by tiny69 · · Score: 4, Interesting

    http://www.google.com/search?q=+site%3Amicrosoft.c om+%22microsoft+confidential%22&btnG=Search

    I always enjoy seeing proprietary markings on a company's documents. It makes finding them with a search engine much easier. Other fun search terms:

    site:microsoft.com "Microsoft Internal Use Only"
    site:microsoft.com "Internal Use Only"
    site:microsoft.com NDA

    --
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