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Panasonic ToughBook Testing Facility Tour

An anonymous reader writes "ToughBooks are considered by some to be the most resilient of all notebooks. So how does Panasonic ensure that their line of indestructible portables are just that? In a recent tour of the Kobe plant in Japan it was discovered that 1000's of ToughBooks are destroyed each year in pursuit of the most rugged systems. Soaking, electric shock, heating and electromagnetic radiation are among the many methods of torture used."

16 of 146 comments (clear)

  1. Indeed by mfh · · Score: 5, Funny

    ... and now Slashdotting.

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  2. How to REALLY test a notebook by operagost · · Score: 5, Funny

    I don't see a curious four-year-old being employed in any of their tests. I'd like to see how one of these stands up to crayons and peanut butter sandwiches.

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    1. Re:How to REALLY test a notebook by Teh+MegaHurtz · · Score: 5, Funny

      I don't see a curious four-year-old being employed in any of their tests. I'd like to see how one of these stands up to crayons and peanut butter sandwiches. Also known as the curious CEO test
    2. Re:How to REALLY test a notebook by Aqua_boy17 · · Score: 4, Funny

      We support both Toughbooks and Lifebooks here. What they really need is a roomfull of Nurses and their 4 year old kids. We had one returned because the nurse couldn't connect to the network. Upon inspection, I found a yellow gummi bear firmly pressed into the RJ45 connector. It's pretty hard to configure the DNS settings of a yellow gummi bear. Maybe it's easier with the red ones?

      Seriously though, we're moving back to Fujitsu's over the Panasonics. The Toughbooks (at least the T2's we have) haven't proved to be all that tough and their customer service leaves a lot to be desired. Fujitsu had problems in that department as well, but lately has made strides in the right direction. We need the touchscreens for this application (our RN's complete tons of medical assessments using checkboxes) so that kind of narrows our choices.

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  3. not bright enough by cpearson · · Score: 5, Insightful

    Even with toughbooks the single biggest problem with portable computers is screen brightness. In direct sunlight lcd screens are not practical. I speak from expirence beacause I developed a business application for the tablet pc. I have recieved plenty of feedback from customers about how hard it was to use them in the field.

    Vista Help Forum

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    1. Re:not bright enough by Lumpy · · Score: 4, Informative

      your customers are not buying the right toughbooks.
        the toughbook-30 looks fantastic in bright direct sunlight as it has a correct reflective LCD instead of a standard Laptop screen, IF ordered correctly.

      Most places do not buy the right gear when it comes to toughbooks because their accounting department craps their pants when they see the price.

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  4. If you don't have time to read TFA.... by 8127972 · · Score: 4, Informative

    .... (after all it is 11 pages) Try surfing here for some quick hits on how their notebooks are tested and what standards they meet.

    http://www.panasonic.com/business/toughbook/df_tes t.asp

    If they weren't so bloody expensive, I'd get one. It looks like it would survive the real world quite nicely. If only all notebooks were built to HALF of what these are built to survive.

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  5. Matsushita Versus Sony by Anonymous Coward · · Score: 5, Interesting
    Panasonic is just one brand in the consumer-electronics empire of Matsushita. For decades, Panasonic quality was considered inferior to Sony quality, but at the moment, Panasonic quality is nearly identical to Sony quality. Moreover, Sony products cost 30% more than Panasonic products.

    Why would anyone want to pay 30% more for an equivalent product?

    Why does Sony charge so much money even though nearly 100% of its products is now assembled in low-wage China? Panasonic still tries to build its products in high-wage Japan.

  6. Watch it though.... by Lumpy · · Score: 4, Interesting

    Getting on an airplane with one of These
    can panic the TSA morons quite fast.

    The thing looks like a bomb from the TV show 24.

    At minimum you look like a spy or someone who is not doing good things.

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  7. Itronix by rlp · · Score: 4, Informative

    The other maker of hardened laptop / PDA's is Itronix. I've got an old Itronix laptop that's built like a brick. Both Itronix and Toughbooks (particularly the later) are popular with police and fire depts. Fire depts. are very hard on laptops. They use them for things like communications, looking a dept. databases (fire inspection notes), info on hazardous materials,etc. I've heard of one fire chief who likes to test a vendor's notebooks by tossing them across the room. He's not very popular with sales reps.

    I got my Itronix used (years ago) on E-bay. It has a 'Sprint' logo on the cover. Apparently was used by field service techs.

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  8. ToughBook ToughLove by ettlz · · Score: 4, Funny

    From TFA:

    Behind locked doors at Panasonic's Osaka and Kobe facilities poor ToughBooks are thrashed to within an inch of their lives. ... I saw a very sorry looking CF-29 strapped to a rack, being poked with metal spikes.

    Every dominatrix should have one.

  9. Um... by AeroIllini · · Score: 5, Insightful
    From TFA:

    I therefore jumped at the chance to nip over to Japan and see Panasonic's setup in person.
    Perhaps not the best choice of words...?
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  10. Re:not so tough by atcurtis · · Score: 4, Insightful

    we have been using them for over two years for some of our users, and have found them to be not so tough. Connectors come loose, screens crack and backlights fail. Thinkpads have proven much more reliable.

    Give users something and tell them it is tough and they will break it by being wreckless.

    Give users something and tell them it is fragile, there is a good chance they will treat it reasonably.

    Better to give a rugged notebook to someone who needs a rugged notebook due to the work that they do and tell them that it is not indestructable and that they should handle it as carefully as their job permits... Then it should last a reasonable amount of time.

    Just my 2 cents worth.

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  11. bad workmanship by sentientbeing · · Score: 5, Funny

    The drop testing machine that's located at the Osaka R&D facility is one of only eight in the world, but unfortunately it wasn't working on the day we visited.


    Things just arent built to last these days . .

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  12. Pretty Tough... by Wes+Janson · · Score: 4, Interesting

    Saw one take a dive off of the top of a moving patrol car, onto asphalt (moral of the story: don't leave laptops on top of cruisers). Popped a few things out the side, but everything slid back into place, and it booted right up. Dunno about long-term abuse, but I found that test pretty impressive. For organizations such as those, I can easily see how the extra cost for a Toughbook would be worth it. You'd make it back within a few months with the amount saved by not having to replace components and entire units all the time.

  13. Re:They cost about $4000 by solevita · · Score: 4, Interesting

    Their high price is the biggest problem with them, the second problem is their toughness. Sounds strange? Well, I had to use one of the bastards last summer. I was working for my university who had spend a few grand on a toughbook years a go. Of course, now it was too slow to run anything I wanted use, but there was no way the university was getting rid of it; it had cost a fortune and it hadn't broken. That made it useless.

    If you want to use a laptop in a field over summer, buy the cheapest you can find and keep buying them every year. 5 years later you'll have spent less money (even if you break a couple and need to go buy some replacements) and you won't be stuck with an outdated, but perfectly functioning, computer.

    Toughbooks, I hate them.