Microsoft Testing "Pay-As-You-Go" Software

seriouslywtf writes "Microsoft has quietly rolled out a pay-as-you-go software system in a few countries (South Africa, Mexico, and Romania) to test out how the public reacts to software rentals. Part of the current service includes a ~$15 fee per month to use Office 2003. If the service goes over well, Microsoft is considering extending the program to include other software or other countries. From the article: 'Are we moving towards a rental model for software? Despite the success of programs like Software Assurance, and the FlexGo program, it doesn't seem as if the traditional model of software sales is ever going to go away. Consumers still like the option of buying complete software packages. However, for places where the price of software keeps obtaining legitimate versions out of most people's reach, a rental program may be a useful alternative.'"

Comments

what about my data?

[yagu]

What about my data? If I agree to a "pay as you go" software model, will you allow me to create documents, data, etc., in an open format guaranteeing me free access at anytime I decide not to continue the subscription?

Will you guarantee data and documents I create can be looked at and used in other applications? What if my friends aren't subscribers?

Will you offer different levels of subscription, e.g., allow me to opt in for subscription at a lower rate for reduced features?

From the article:

In the early days of personal computer software, the concept of renting software was met with public outrage, as users worried that they would no longer be able to own their software. However, in the age of the Internet, cellular phones, and multiplayer online games, the concept of paying monthly fees for software has become less abhorrent. Microsoft's Software Assurance program, where users pay a yearly fee in order to always get the most up-to-date version of Microsoft products, could be considered a software rental program.

I don't happen to agree with the articles inference that "paying monthly fees..., has become less abhorrent." I find it still mostly abhorrent, but rampant. The fact that it is everywhere indicates control of the market more than it indicates consumer-oriented services. When a population of users unshackled from monopoly-offered "pricing packages" and schemes freely endorse a paradigm, fine. Until then, I'm not convinced pay-as-you-go is desirable, or even makes sense.

I've not talked with many people who are happy with pay-as-you-go. This seems mostly because pay-as-you-go is usually more synonymous with "commit-to-a-locked-in-contract" for time frames longer than the current technology obsolesence cycles. That's not fair, and as the phone companies edge ever closer to becoming one company again (a la AT&T circa 1983), it's likely to not even be legal.

Microsoft stands to gain huge financials in the same way if they can pull it off, but better still for them they, much as the phone companies do, will have a better customer lock-in. Hopefully, the market will choose not to pay-as-they-go.

Google's business model on apps.

[Junta]

Google makes a *lot* more sense for pay-as-you go with respect to productivity apps than MS' approach.

MS just wants a continual revenue stream for no additional effort. The problems they face as business is that their product very much fits with a purchase-once and use model. Once you have the software, i.e. when microsoft's development and delivery have succeded, MS is doing nothing by default. Sure, you get better support, but honestly how many times does the average person who *is* entitled ever bother to call for help? MS wants to have customers pay even if the customer is causing no work on MS's part, even if the upgrades they would provide mean nothing.

Google is very different. The most blatant thing is client independence, no need to maintain local software. But what really is interesting in terms of cost is you offload a lot of your data reliablity costs (backup) to the third party. By providing every remotely interesting thing from top to bottom, it's easy and an average person would never realize the implications of their data being backed up, how many disks a week are dying, etc etc. It's a logical extension of the server hosting model, and very much lends itself to a subscription model that all companies would like to follow in selling product.

Oh No Clippy!

[aquatone282]

You WHORE!

<sob!>