Slashdot Mirror


Novell Assents To "Windows Is Cheaper Than Linux"

dyous87 points out a ZDNet article reporting that Novell has endorsed a customer's comment claiming that the total cost of ownership of Linux is higher then that of Windows. Novell and Microsoft jointly issued a press release quoting an IT guy for a UK-based bank, HSBC: "Some will be surprised to learn that our Windows environment has a lower total cost of ownership than our current Linux environment." The context of the comment makes it clear that HSBC's Linux environment has a mix of distros, and that a move to centralize around one distro — Novell's — will save money. Nevertheless, Novell's connection to this assertion is not likely to improve their reputation in the open source community.

73 of 351 comments (clear)

  1. its a bank by mastershake_phd · · Score: 5, Insightful

    This is coming from a bank. They probably spent ridiculous amounts of money verifying linux is secure. They probably take microsofts word for it.

    1. Re:its a bank by Ngarrang · · Score: 4, Interesting

      They probably got a ridiculous discount on Micro$oft licenses.

      Anywho, I find most all TCO calculations to be dubious and akin to damned lies.

      --
      Bearded Dragon
    2. Re:its a bank by Phisbut · · Score: 4, Insightful

      This is coming from a bank. They probably spent ridiculous amounts of money verifying linux is secure. They probably take microsofts word for it.

      Also, from TFA :

      "Some will be surprised to learn that our Windows environment has a lower total cost of ownership than our current Linux environment."
      HSBC claims it will achieve cost savings by reducing the number of Linux distributions it uses

      So basically, they're saying it costs more to manage several different distributions of Linux than a single "distribution" of Windows... Well d'uhh. How about migrating all their Linux boxes to one distro, and then telling us it's harder to manage.

      --
      After 3 days without programming, life becomes meaningless
      - The Tao of Programming
    3. Re:its a bank by Anonymous Coward · · Score: 2, Funny

      Figures don't lie!!!! (but liars can figure)

    4. Re:its a bank by fourchannel · · Score: 4, Insightful
      No,figures don't lie. But figures without a context are useless.

      For example, I saw this commercial that said "Over 60% of Americans are now in debt". Which is a true statement. But when he used the word 'now' it makes sound like an urgent problem. like saying, "It's now Thursday."

      But 60% of Americans in debt?? Oh wait, they were counting people who had a mortgage on a house, which most people don't think of as debt, but simply making payments on the loan.

      Twisted out of context to hell and back? You betcha! Besides, everyone knows it's cheaper to run windows than linux. With windows, you sell your soul to microsoft as a down payment, thereby lowering the overall cost of enslavement...um...I mean ownership.

      --
      ---FourChannel---
    5. Re:its a bank by hackstraw · · Score: 2

      Anywho, I find most all TCO calculations to be dubious and akin to damned lies.

      So true. I mean, Linux is "free", and by that I mean you get the source and all of that. The next release will be free as well. It doesn't EOL (so long as you support yourself). Migration from Linux to another UNIX is very cost effective. Migration to Windows is expensive, and migration off of Windows is expensive.

      But my ramblings and all of thest TCO ramblings are utter BS. The T in TCO is Total, which includes inception to end of life. I know that companies like Tivo, Agami, Linksys, and places like supercomputing centers really believe that the freeness in terms of cost and having the source is a very worthwile expendature of their time with little expense in dollars.

    6. Re:its a bank by Anonymous Coward · · Score: 5, Interesting

      Sorry, have to post as AC as this violates the NDA I signed in good faith... lol...

      Few outside HSBC are aware of the massive struggle that took place between HSBC and MS over the enterprise licensing agreement in 2005/2006. You need to realize that there is enterprise licensing and then there is Enterprise Licensing for a nearly 2 *trillion* dollar multinational. HSBC is that big.

      When the previous agreement expired in 2005 (and in the months leading up to the expiry), Microsoft took a pretty hard line, issuing all sorts of memos about the "new licensing structure" which of course worked out to HUGE increases in enterprise agreements (and not just for HSBC, for the whole world - remember that?). HSBC also went in hard, even going so far is to make a global "announcement" that our new global standard for server architecture would be linux-based. I remember running complete bullsh*t "pilots" of applications which were obviously purely for the benefit of our local MS/VAR boys. Now there was never any real threat of a full-on conversion but just think about the impact of such a statement from one of the world's largest technology purchasers. Those of you involved in any sort of vendor renewal will be familiar with this sort of mexican standoff.

      I wouldn't be surprised to find out that as the final hand$hake took place between MS and GroupHQ, the following exchanage took place:

        - MS guy: "Ohbytheway you really killed us with that whole switch-to-linux thing... Citigroup and GE renew in the next few years... would you mind issuing some sort of statement that downplays/refutes/minimizes your earlier linux announcements?"
        - HSBC guy: "Sure, how about 'Upon further review, TCO for linux >>> TCO for MS'?"
        - MS guy: "That'll do."

      Oh and for those who think that HSBC is "just a bank" because it isn't quite so dominant in the US, you really have no idea.

  2. It's probably true.. who cares by xtal · · Score: 4, Insightful

    If all you want is a machine to look at spreadsheets on, there's nothing wrong with windows. Hell, for a lot of people it's fine - if you're behind a firewall, who cares? The computer is just a tool to get the job done.

    When you're looking at managing systems en masse, it's different, and it gets really different with servers - that's where microsoft's liscencing comes back to hurt them.

    --
    ..don't panic
    1. Re:It's probably true.. who cares by rubycodez · · Score: 2, Insightful

      except with windows I'm being forced to spend a few hundred bucks to upgrade to Vista (either now or later), plus another thousand on hardware capable of running the Vista in business context, plus maybe some retraining

    2. Re:It's probably true.. who cares by Feyr · · Score: 4, Informative

      using debian i patched all of my servers in 15 minute, using a cute little script called apt-get

      what's your point again?

    3. Re:It's probably true.. who cares by thewils · · Score: 2, Insightful

      ...and I'll hazard a guess that you didn't have to reboot any of them either...

      --
      Once I was a four stone apology. Now I am two separate gorillas.
  3. Since Novell and Microsoft said this... by LingNoi · · Score: 4, Funny

    ... it must be true!!

    1. Re:Since Novell and Microsoft said this... by thewiz · · Score: 2, Funny

      Actually it should be:

      Since Microsoft AND Novell said this...

      No conflict of interest here; move along, citizens.

      --
      If "disco" means "I learn" in Latin, does "discothèque" mean "I learn technology"?
    2. Re:Since Novell and Microsoft said this... by gad_zuki! · · Score: 2, Interesting

      Why should it not be true? What part of OSS guarantees a lower cost for enterprise? The code is free and open, thats the long and short of it. If it costs more to implement using current business practices, methods, testing, support, yadda yadda compared to a commercial product, I still fail to see the problem.

      The benefits of OSS is that its free and open, not that its cheap for some bank to use compared to windows. MS may be completely right. I'm certain depending on the environment and what "ownership" consists of, services, level of support, etc it may just be a wash and that money spent on the initial purchase of the OS is the lowest long term cost.

  4. Forgot something by roman_mir · · Score: 3, Funny

    In the release, Matthew O'Neill, group head of distributed systems for HSBC Global IT operations, states that the bank's existing Linux environment is more expensive to maintain than its Windows environment. "Some will be surprised to learn that our Windows environment has a lower total cost of ownership than our current Linux environment." - they forgot to mention that the GNU/Linux environment consisted of 10,000 boxes and the Windows environment was only 3 boxes and 2 of them were down most of the time.

    Ok, I just came up with this, but it's not different than what the 'article' is saying, there are no details at all, it's all just hand-waving and no facts.

  5. depends on the SAs by hobo+sapiens · · Score: 2, Insightful

    I think this has to do with the SAs. Shops running mostly windows servers will have windows-saavy SAs. I say if you have a good linux SA, the TCO will be less for linux. If you have windows SAs doing linux, then of course TCO for windows will be less.

    Where I work, we have had many more problems with our linux web servers than with our windows servers. I chalk it up to the fact that the team that manages our servers has WinTel in their group's name. Windows and Linux administration are two different skill sets. But somewhere along the line, someone decided that they'd rebadge a few windows SAs as linux SAs, which in my estimation, is a mistake.

    --
    blah blah blah
    1. Re:depends on the SAs by jedidiah · · Score: 2, Insightful

      Actually, in my own experience I have found that any NT admin that I would want to touch a server of any sort was quite capable of quickly picking up Unix and succeeding with it. Perhaps Windows just provides a haven for idiots.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:depends on the SAs by Goeland86 · · Score: 3, Insightful

      Exactly. Any decent linux SA will also have a higher pay as well, because it's not as common a skill as windows SA. Again, stereotyping here, but windows SAs hate the command line in general and keep their skills at "point and tick the right box, restart".
      If you count the cost of your SA's pay, then yes, I would expect the TCO of linux to be a tad higher, if you omit the cost of windows licenses on the other side. Linux/*nix SAs in general know more of the underlying OS than their windows counterparts do, it's just a fact because of how the system works. Where windows provides GUIs for all aspects of configuration, *nix provides .conf files that you can edit by hand and get exactly the configuration you want in just the same amount of time, and with Linux, you don't need to reboot, just restart the service. More efficient and faster! Not user-friendly for a granny's desktop, but for a SA, whose very job it is to make sure everything's configured right, it is.
      I haven't seen Vista, but XP and the little bit I've seen of Server 2003 all seemed very GUI based to me. There was an article about Windows finally receiving a decent command-line utility. Is Vista Pro going to get it so that SAs can actually do linux-style administration? Or is everything still going to be a mix of .ini files and registry keys to be activated using a GUI?

      --
      ---- I am certain of only one thing : I know nothing else.
    3. Re:depends on the SAs by hobo+sapiens · · Score: 2, Interesting

      Maybe, but there are subtleties between the two OS. For example, our web server was just appearing to be drinking up memory. Forgive me if I get my facts wrong, after all I am just a web developer and not an expert SA, but I think I remember what part of our problem was: On linux, memory is handled differently. All of it is allocated but not necessarily committed. On windows, memory won't appear to be used if it is not committed. So instead of looking at memory consumption, we should have been looking at how much paging is taking place on our linux boxes and adjusting the settings accordingly. IIRC, our SA was trying to figure out why, every time he allocated more memory, it would be consumed just as quickly. He was in a Windows mindset. It took a *real* Linux SA to point out that excessive paging was the real problem in our situation. Again, not an SA, so not sure if I said what I said correctly, but that was the gist of it.

      I guess my original post should be restated a bit: windows admins can handle linux just fine -- until it comes time to optimize or do some serious troubleshooting. That's when a lack of intimate knowlegde about the subtle differences between the two OS can come into play. But for general administration, you are probably right though.

      --
      blah blah blah
  6. RTFA, again by bbsguru · · Score: 3, Interesting

    In the article he is comparing the cost of a varied and diverse *nix mashup with a comparatively homogeneous Windows world. Sure, support a couple of versions of Windows versus 12 variants of Linux? Yep, cheaper. Fine. But the POINT is that standardizing on one Linux Will Save Money, compared to many versions, OR compared to Windows.

  7. I'm torn by DoofusOfDeath · · Score: 4, Insightful

    On the one hand, we OSS advocates can't afford to live in a dream world. If Windows is cheaper than Linux, we need to know about it, know why, and fix it. So from that angle I'm glad MicroNovell assented to it.

    But we also know that statements like this are typically used out of context, especially by the professional liars who do advertisting for a living. Somehow, when MS runs ads talking about TCO, they'll forget to mention all of the qualifications that accompany this case study, such as the fact that it had a mixed Linux environment. So from this angle, I almost wish that MicroNovell hadn't assented at all, since it's likely to be used to mislead the general public rather than make them wiser.

    1. Re:I'm torn by bigredradio · · Score: 4, Funny

      Your comments were well thoughtout, concise, and without hysteria or bias.

      You must be new here!

  8. So... by kripkenstein · · Score: 4, Insightful
    If HSBC thinks that Linux has a higher TCO than Windows, then why do they even have Linux machines?

    The only reasons I can think of are that
    • They have Linux-only apps that they can't run on Windows. (Is that likely? Perhaps someone here can shed some light on that matter.)
    • Linux has a higher TCO, but is worth it.
    • Linux had a higher TCO when using multiple distros, but after consolidating to Novell SUSE, they expect Linux's TCO to be below Windows'. TFA does focus on their moving to a single Linux distro to cut costs, but doesn't mention whether after that cut Linux will have a competitive TCO vs. Windows or not.


    1. Re:So... by radish · · Score: 2, Interesting

      Or, the Linux TCO - whilst higher than Windows - is lower than Solaris/SPARC. That's why _we_ have a Linux environment - it doesn't compete with Windows, it competes with Sun.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    2. Re:So... by rsilvergun · · Score: 2, Funny

      If HSBC thinks that Linux has a higher TCO than Windows, then why do they even have Linux machines?


      Tuxracer.
      --
      Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  9. My windows environment is low cost too. by Normal+Dan · · Score: 2, Interesting

    We have one Windows machine here used for testing. The rest are Linux. Technically all of these Linux machines cost more than that one Windows machine. So I suppose I too could say my Windows environment costs less than my Linux environment.

    --
    A unique way to learn a language: http://languageloom.com
  10. HSBC by Anne+Thwacks · · Score: 2, Funny
    ... stands for Hongkong and Shanghai Banking Corporation

    Hongkong and Shanghai are no longer part of the UK. You need to update your map (I hear Google has good maps).

    --
    Sent from my ASR33 using ASCII
  11. zzz by circletimessquare · · Score: 4, Interesting

    in some environments, windows makes more sense than linux

    in other environments, linux makes more sense than windows

    the truth is bland and unexciting

    linux zealots and microsoft ad execs may have more exciting things to say on the subject, but they're just deluded or lying

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  12. Than by Noexit · · Score: 2

    The word you're looking for is "than". Dammit.

    --

    Never argue with a man carrying a water buffalo

  13. Applied Freudian Physchology by l4m3z0r · · Score: 5, Funny

    How the open source community views Novell is reminiscent of the madonna-whore complex.

    1. We can only love a perfect(technically) and chaste(doesn't screw msft behind our backs) woman

    2. However we want her to be sexy(successful) and do the nasty(make money).

    In essence we can never be satisfied with a company's performance and also love them at the same time. We are doomed to hate Novell and yet we desperately want her.

    1. Re:Applied Freudian Physchology by nuzak · · Score: 4, Insightful

      It has little to do with faithfulness or whatever other tortured metaphors may apply with respect to the open source community. To me, it has nothing to do with open source: I've lost faith in Novell because their "partner" has them talking down their own product. That's all I gotta say about that.

      --
      Done with slashdot, done with nerds, getting a life.
  14. And not just any bank by Anonymous Coward · · Score: 5, Informative

    HSBC's long term TCO decision making strategies of late may be deemed... well... questionable.

    1. Re:And not just any bank by awol · · Score: 4, Informative

      Not quite. http://www.hsbc.com/hsbc/about_hsbc/group-history
      The history shows that the bank is anything but the basically the Chinese National Bank. It is currently listed in London IIRC

      --
      "The first thing to do when you find yourself in a hole is stop digging."
    2. Re:And not just any bank by stephanruby · · Score: 5, Interesting

      Just to clarify, since its published group history doesn't make it clear, the bank was founded in Hong Kong 140 years ago by Scottish white men. To this day, most of the Board members are white men of Scottish ancestry. For some interesting close to the truth fiction regarding the original creation of that bank, and the kind of Scottish men we're talking about -- read "The Noble House" by James Clavell (it's a very good novel -- that you won't want to put down once started).

  15. For SOME Windows is cheaper. For others not. by sjbe · · Score: 4, Insightful

    It's not hard to find specific cases where Windows is cheaper. The problem is when people use specific instances of cheaper TCO using linux or Windows to generalize which one is cheaper for other cases. It is easy to find specific cases where linux is the better option and others where Windows makes more sense. Finding examples however does not answer the question of which is more cost effective in general. I'm not sure there is a good way to answer that other than to assume that companies are rational enterprises and that they will gravitate over time towards to most cost effective solution. Installed base size might be the best available (albeit highly imperfect) measure if you accept the above premise. If linux is growing in market share, that might be rationally construed as evidence that companies are finding the TCO of linux to be lower. It's not the only factor of course but I think it is a reasonable inference.

    For the desktop machines in my company which was cheaper depended entirely upon how we used the machines. We ran our servers on SuSE linux but for the desktop machines we needed specific applications where the linux alternatives were sufficiently inferior as to make them not cost effective. For our server needs there was no comparison, linux was vastly more cost effective. TCO is specific to the needs of the organization and/or individuals using the product. Its going to differ on a case by case basis and we would be foolish to generalize our needs to that of the IT community at large.

  16. Old cost of 0wnership article by gurps_npc · · Score: 2, Insightful
    Not that long ago, there was an article about the cost of 0wnership (that first letter is a zero, not an o). It basically stated that it was cheaper to take control over a Windows computer than a Linux, and that by implication, it was more expensive to provide proper security for Windows than for Linux.

    I wonder if Novel fairily included the higher cost to make a Windows system as secure as a Linux is.

    Now, please note that much of that security is based on "security by unpopularity". However, if Linux were to become more popular, then the costs to find trained people and to pay them to support Linux would drop, probably just as much as the security costs went up.

    --
    excitingthingstodo.blogspot.com
    1. Re:Old cost of 0wnership article by nuzak · · Score: 3, Funny

      > Not that long ago, there was an article about the cost of 0wnership (that first letter is a zero, not an o).

      The easiest way to disambiguate that spelling is spell it: "Total Cost of Pwnership"

      (TCP might not be the best way to abbreviate it though)

      --
      Done with slashdot, done with nerds, getting a life.
  17. I have a few questions on the grounds of such... by jimstapleton · · Score: 3, Interesting

    a statement.

    TCO of Linux being higher than Windows wouldn't completely surprise me given my own personal experience with the OS, though hearing other people's experiences, I would not bet on either outcome. It, in several of it's incarnations, has given me more grief than almost any other OS I've used/administrated (there's only one worse I can think of, sorry /.ers, it's not Windows).

    That being said, I'd still like to know -
    is this weighted per machine on comparison, or per desktop in one set, per server in another, or is it just overall -
    - If it's the latter, than TCO will be best on whatever system is used least.
    - If it's the per server/per desktop, then it's a good measure
    - If it's per machine, whichever has the highest desktop:server would probably win, so it's again unfair/biased.

    Also, as it's stated, there are multiple distros; with how differently things are done, I wouldn't except a low TCO for multiple distros. My experience stems from 4 major distributions, totalling maybe 10-12 versions, the administration of different distros seems to be quite high, making multi-distro administration also a challange. That right there tells me this is biased against Linux.

    Finally, learning cost: Learning is a sunk cost, and not an over-time cost. Was this TCO over the first year, or was it over a longer time? Did it involve a time-related cost projection? This is relevant because most of the users would have come in knowing how things were done in Windows, but not Linux, some of the admins may have even come in that way. The initial training cost would have been comparatively high compared to the new employee training cost - another VERY important factor that most likely biased this report against Linux. Anyone know if they actually put up facts about this?

    A lot of words said and conclusions made in TFA, but at the end of the day, I don't feel any more educated than before - they just gave no useful or novel (/new/ not book or corporation) data.

    --
    34486853790
    Connection too slow for X forwarding? Try "ssh -CX user@host"
  18. Partly true by phorm · · Score: 3, Interesting

    As with many things, when you save money it doesn't necessarily mean you've got more "money in the bank" it just means you have more to spend on other things. Where I work we're a mixed windows/linux shop, and moving more towards the linux/FOSS route all the time.

    Does that mean money saved overall, no. What it does mean is that money that would have been spent on X (software licenses, etc), is now spend on other stuff (aging infrastructure, upgraded network, etc and lots of other things that would have otherwise stay or been delayed in upgrading). There will always be places to dump cash, and what most of these studies don't seem to incorporate into the "studies" is that dollar for dollar, the spending might be the same or more for FOSS, but the results might not be the same nor what the money was spend on.

  19. TCO of Williams FW29 is more then a Vespa! by bWareiWare.co.uk · · Score: 2, Interesting

    The point being?

  20. That would be Esau by geoffrobinson · · Score: 2, Informative

    Who sold his birthright to Isaac.

    And the New Testament says of him "that afterward, when he wanted to inherit the blessing, he was rejected, for he found no place for repentance, though he sought it dilligently with tears."

    Maybe there is a warning for Novell on a business, non-spiritual level.

    --
    Except for ending slavery, the Nazis, communism, & securing American independence, war has never solved anything.
  21. Re:What's the story.... by Dogtanian · · Score: 2, Funny

    What's the story about someone selling their birthright for a bowl of porridge? Sounds like the bastard offspring of the biblical story of Esau selling his birthright for a bowl of pottage (lentil stew) and The Three Bears.... sort of "Goldilocks 5:14" ;-)
    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  22. Mod AC up by UbuntuDupe · · Score: 4, Interesting

    HSBC is the very same bank that is most heavily exposed to the subprime market right now, which is under a lot of stress, needless to say. When I read the summary, I was thinking, "Yeah, HSBC sure knows how to save money..."

  23. No credibility, since msft paid novl over $100M by walterbyrd · · Score: 2, Interesting

    It's hard to take anything novl claims about msft seriously. This seems like more bought-and-paid-for msft brown-nosing. Very similar to the all the bogus "think tanks" that msft bought, or all of silly msft sponsored astro-turfing, or all the phoney-baloney msft sponsored TCO studies, or all the msft paid analysts that gush over msft. And doesn't msft pay bloggers, and message board posters?

    Frankly, I don't see how any reasonably well informed person can believe anything positive published about msft. Msft pays for good PR in every way imaginable.

  24. A chair? by DragonHawk · · Score: 2, Funny

    "The pear? Pffth. Bring me.... the COMFY CHAIR!!"

    Well, I certainly didn't expect that.

    --

    dragonhawk@iname.microsoft.com
    I do not like Microsoft. Remove them from my email address.
  25. TCO calculations by Down_in_the_Park · · Score: 3, Insightful

    Great, now we know that the TCO for a mixed Linux environment is higher than for Windows. And what does it mean?

    Did they calculated the costs by taking the productivity of their personal into account, the increased security risks and possible costs for disaster recovery ( like an employee responsible for account creation, who had a keylogger installed, yesterday news http://it.slashdot.org/article.pl?sid=07/03/14/133 0215)?

    What does it really mean, if you don't get the details of the entire installation and their calculation? Training people on new software is certainly the biggest costs, training people on a closed source system just means that security is controlled somewhere else and that users will not understand, can not understand and will make errors, which put your business at risk.

    Sure, Linux can be attacked as well, but once there is a critical bug known, you can react by getting a patch, disable that part or write your patch yourself (not that I could do it, but a programmer employed by a bank...)

    Much better than a "patch/nopatch tuesday".

    --
    "People who are willing to sacrifice essential freedoms for security deserve neither freedom nor security."

    B F
  26. you forgot: by jimstapleton · · Score: 3, Interesting
    • They couldn't find enough data to make an educated decision so they tried to gather it themselves
    • They found evidence that they though was convincing, so migrated, and then found out otherwise


    Those are two more valid possibilities.
    --
    34486853790
    Connection too slow for X forwarding? Try "ssh -CX user@host"
  27. Many people can say the following... by purpleraison · · Score: 2, Insightful

    If I am capable of installing Linux on an existing computer that is longer capable of running Windows because it is so bulky, how can it be more expensive?

    The answer is: Running Linux isn't more expensive. In fact, it is less expensive. This does not prevent people from making the flawed and misleading argument that on a corporate level it is more expensive because people need to be trained to use Linux, whereas they are already familiar with Windows.

    This is a logical fallacy at best, and deliberate misdirection at worst. The fact is, there are a lot of people who are very skilled with Linux who can provide excellent support for a corporate infrasrtucture. In reality, people generally need to be trained with Windows as well. The honest truth is the cost is about the same on the support side, and less expensive when it comes to software and equipment.

    Of course, that's just my 2

    --
    I am open source, and Linux baby!
  28. Banks, mucho money, mucho incompetence. by LizardKing · · Score: 3, Interesting

    I wouldn't put much faith in the ability of HSBC to manage anything IT related. I work for a company selling trading software to top tier banks, many of them based in the UK. Overall, their IT staff are useless. Their seems to be two type of bank IT staffer - the permanent staff hired straight out of college, with no real world experience and no chance of acquiring any because the second kind of staffer, the contractors, do as little as possible but ensure their own job security by keeping the permies as ill-informed as possible.

    This may sound cynical, but it is all too true. As an example, we had an IT person from one bank try to apply an update to their system by first untarring it on Windows and FTP'ing each file in turn to the Unix box. In the process they managed to change the case of all the files. This was despite the release notes (complete with cut 'n' paste, step by step instructions) telling them to apply the patch by untarring it on the Unix box.

    Another example is a client who has switched from HP-UX to Solaris and now to Linux within the space of a year. With that kind of regular platform jumping it's no wonder this clients Windows TCO is lower than the one for Unix.

  29. how to reduce TCO the HSBC way .. by rs232 · · Score: 2, Informative

    'In 2004, financial group HSBC launched an initiative to reduce the cost of supporting 300,000 desktop computers by 20 percent through rigorous standardization. To help achieve this goal, the company deployed Microsoft ® System Center solutions as an integral part of its new environment. Microsoft Systems Management Server 2003 facilitates centralized software deployment, roaming user desktops, and the ability to track software usage to the individual user'

    'To date, HSBC has realized an estimated U.S.$50 million to $75 million reduction in annual costs--expected to increase to $100 million by the time deployment of the new desktop standard is finished at the end of 2007

    How can you save money by spending it on another system to help you manage a system that is supposed to be easily managed in the first place - Active Directory.

    How does the Windows environment have a lower TCO than Linux. Do they have keep the Linux admins in a separate part of the building. Aren't they allowed to admin the Windows boxes. Do they cost more. Do the Linux updates take longer.

    --
    davecb5620@gmail.com
  30. Look at the TCO by cyberkahn · · Score: 2, Insightful

    I have to disagree. After you purchase Windows then start adding on all of the other necessary software to run a enterprise Windows environment such as Ghost, Backup Exec, Disk keeper etc. and then tell me if it is cheaper than Linux.

  31. How likely is it they are correct? by whorapedia.com · · Score: 3, Insightful
    Let me quote two Gartner studies:

    IT services for open-source software represent 1.2% or $2.3 billion of the addressable 2006 North American IT services market. - Report Highlight for Dataquest Insight: Open-Source Software IT Services, North America, 2005-2010

    Across all organizations, one-fifth say they use OSS. As few as 17 percent of midsize and large respondent organizations say they use OSS, and 28 percent of organizations of 500 to 2,499 employees claim they use OSS. - User Survey Report: Open-Source and Linux Software Support Services, North America, 2006

    OSS services account for 1.2% of the IT budget, yet 20% of larger companies use OSS? So worst case, if less than 6% of the average company's software is OSS, then MS/NV are correct. If greater than 6% is OSS, then they are obviously wrong - due to OSS's relatively small market share.
    --
    Whore Yourself... @ http://whorapedia.com/
  32. TCO is Meaningless by Chemicalscum · · Score: 4, Informative
    TCO is Meaningless. There is no accepted measure of TCO. It is not a normal accounting procedure and it appears to have been developed in the computing industry probably by Microsoft.

    There is a real accounting procedure used by corporate accounts that could provide a comparison and that is Return on Investment (ROI).

  33. Computers have a higher TCO by iPaul · · Score: 2, Insightful

    Computers have a higher TCO than empty boxes. Computers consume electricity, while empty boxes consume none. Computers require staffing and software in order to be useful. Empty boxes require no software or staff. While it's true that employees are unable to do any work with empty boxes, this can save companies billions of dollars a year in payroll, as they do not have to hire employees. Also, there are significant savings because it is difficult to commit accounting fraud, or other white collar crimes with an empty box.

    --
    Leave the gun, take the cannoli -- Clemenza, The Godfather
  34. Cost of Linux or cost of applications by Technician · · Score: 2, Interesting

    I have found depending on what you are trying to do, the cost and support level vary considerably between the systems.

    On the other side of the coin is many data recovery applications where the TCO is much less on Linux.

    A prime example I had a friend bring be a dead laptop.. Won't even boot into the BIOS. Please recover my documents..

    In Windows it requires finding an adaptor so you can put in both hard drives in one laptop at the same time and configure the drive as a second drive, etc..

    In my case I put the drive in my laptop, booted Ubuntu off the CD. Mounted the drive and copied the My_Documents folder to a network share. Zero extra cost, no configuration (auto found my network and got an address).

    I needed to burn an ISO to make a Ubuntu CD. In Windows the aparant choice is to upgrade the limited function CD burning software bundled with the machine or search online for free software (possibly trojan), scan it for viruses (purchased subscription application) and then burn a CD. On a Ubuntu machine, simply right click on the ISO and chose burn to CD.

    To be fair, on the flip side of the coin, I do some MIDI stuff and DMX512 lighting. There are tons of free applications for Windows and only limited support on Linux. So the TCO study to be unbiased would point out there are applications where both have their high points. That is why I have a Windows machine and a Ubuntu machine and Live CD's for laptop data recovery.

    In the enterprise where I work, It's a Windows environment because of the platform the vendors write for for our customised applications and embedded control and for hardware support of the same. I don't see any easy migration path away from the entrenched environment any time soon.

    At home and on the desktop and on some fileservers and network appliances, it's a mixed environment is the lowest TCO. My Router and my Fileserver and my Printservers are all Linux based.

    --
    The truth shall set you free!
  35. Honest Truth and Dirty Lies by jellomizer · · Score: 2, Insightful

    The TCO of Using Windows can and often is lower then the TCO of using Linux. But Linux can have a lower TCO then windows too. It depends on how you use them, and what you use them for. If you are going to do work the same way as you done in the past with running application localy on your system. Then Windows is the best solution. If you are going to have mostly all web/terminal based application, Then Linux will Win. Windows wins in a distributed enviroment where people have greater atonomy over their Computers, Linux works best in a situation where there is a few experts maintainging the systems and and the users are stuck with what they have. Both have there Ups and Downs but if you have a different configuration then there is a lower TCO. A good Linux enviroment will be a better TCO then a Bad Windows enviroment and vice versa if a Well planned windows enviroment is set up vs a crummy Linux enviroment then Windows will win. The problem is when companies switch to Linux from windows or try to switch they normally do poorly because they work in a windows mindset. Unix companies who switch to Linux are normally much more successful and reap a large cost savings.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Honest Truth and Dirty Lies by yogi · · Score: 2, Interesting

      I'm not at HSBC in London, but I'm not a million miles away, and I'm at another one of those London city like institutions. Having traversed a few of these places, I'll say a few things:

      Firstly, every bank I know uses Windows on the desktop, bar one small exception with Mac. Linux is a feature in the data center, along with Windows, Solaris and occasionally some bigger iron. How much effort is put into support and management for a box depends on it's role. The really important servers ( ie. those in the datacenter ) get the backups, and extra firewalls, and super extra security, and fault tolerant failovers, and SCSI RAID arrays and all the other expensive stuff. They are also more likely to be one-offs.

      The key to keeping TCO down is to keep machines standard. For example, desktop machines have a standard build with some mechanism to install/update applications automatically ( think apt-get for windows? ). The servers are not so standard. It probably doesn't help that HSBC have multiple Linux Distros. Pick one, and go with it. You should really have no more that two versions of an operating system around. eg. where I am now, we have NT4 and are upgrading to XP ( did you think we'd all gone to Vista in the Fortune 500 -- haha! ). We have Solaris 8, migrating to Solaris 10. On top of this, the hardware varies. Some servers are built to maximize GFlop/$. The dataservers revolve around TpM etc.. A compute engine needs less love and care than a database. Are we comparing like with like: I'd be pretty surpised if the 4 way Oracle dataserver running linux and half the bank's trading operations is not more expensive than a windows desktop.

      The article points out that by moving to a single distro, they will lower their Linux TCO, which is true. The blanket "Windows TCO is lower than Linux TCO" needs to be explained and expanded before it becomes useful. ( That won't happen -- HSBC wouldn't release those numbers ).

  36. Re:FREE Software by Anarke_Incarnate · · Score: 2, Informative

    Cost of purchasing is not COST OF OWNERSHIP. SUSE has "OpenSUSE" which IS free and pretty good. SLES, their competitive product to RHEL is VERY good and cheaper than RH. You pay for support, which many large business like to have. My company had to use our support agreement (which when we migrated from RHEL to SLES saved us nearly 50%) because of a bug in winbind. In under a week, the issue was fixed.

  37. Three degrees of the severity of lies: by morgan_greywolf · · Score: 3, Funny

    There are 3 degrees of the severity of lies:

    Lies,
    Damned Lies,
    and TCO reports

    -- Greywolf's Law of TCO

  38. it's all the time spent... by Sfing_ter · · Score: 2, Insightful

    it's all the time spent by admins getting mp3s, wmvs and wmas to play for the managers; by the employees trying to figure out how to install weatherbug and webshots; how to install their favorite "free" game; and why won't mp3s play on this stupid os.... where is windows media player????

    --
    A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
  39. What did you expect? by Eric+Damron · · Score: 2, Insightful

    They were paid over 400 Million dollars to get into bed with Microsoft. If I paid a whore that much money I'd expect a lot too.

    --
    The race isn't always to the swift... but that's the way to bet!
  40. The Tragical History of Dr. Faustus by Weaselmancer · · Score: 2, Funny

    I would recommend that the guys at Novell read The Tragical History of Dr. Faustus. It'll prepare them for what's to come.

    --
    Weaselmancer
    rediculous.
  41. Do they use Windows? by Himring · · Score: 3, Interesting

    How are they using windows? Did they not purchase the $4k DST 'patch' (yes, a patch) to fix Exchange's DST issue? Are they managing 1000s of workstations across an enterprise with something like ScriptLogic's Desktop Authority, which makes the hell of the broken Active Directory workable? There are un-foreseen costs attached. You pay one time for Windows, and then many times over for antivirus, directory services management, patch management, on and on. I honestly cannot believe Novell said this, especially when NDS was twice the directory service AD is today.

    The costs to buy everything needed to actually make a Windows network, 'work' are exponential when factoring in all of the third party pieces that are ABSOLUTELY necessary to make an distributed network function well.

    --
    "All great things are simple & expressed in a single word: freedom, justice, honor, duty, mercy, hope." --Churchill
  42. Novell is doing the logical thing by SerpentMage · · Score: 4, Insightful

    Ever look at a piece of modern art and think, "my kid could do that in five minutes?" Ever think why theater is too out in left field for you? Well there is a strong connection between modern art and Open Source.

    Open source works and is great, but lets face the facts people in the open source community are not willing to pay money for software, or even software support. They expect it for free. Look at the bottom line of Redhat vs any closed source company. Their bottom lines are massively different.

    So Novell, like the modern art community is saying and doing the things that PAYING CUSTOMERS or PAYING PATRONS expect. Modern art is not for the benefit of the general community because the general community does not buy art. Hence artists when they hear, "oh my kid can do this in five minutes" will laugh in your face because you critique as a non-paying person is completely irrelevant. Your opinion does not matter in the least. Likewise I think with Novell and Open Source growing apart, I think Novell is saying, "hey you folks are not paying the bills thus we are going to do what is best for our clients."

    I can't blame them...

    --

    "You can't make a race horse of a pig"
    "No," said Samuel, "but you can make very fast pig"
    1. Re:Novell is doing the logical thing by jedidiah · · Score: 2, Insightful

      No, Novell is just a crass sellout.

      They aren't doing what's best for their clients. They are doing what they percieve to be best for their shareholders. In this respect they are just a mirror image of Microsoft.

      Novell doesn't really care about the product or the customer.

      As a paying customer of SLES, this alliance for the purpose of slander does squat for me.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Novell is doing the logical thing by Daishiman · · Score: 2, Interesting

      Huh?

      Ever look at a piece of modern art and think, "my kid could do that in five minutes?" Ever think why theater is too out in left field for you? Well there is a strong connection between modern art and Open Source.

      That is the most nonsensical "connection" I've ever heard of.

      Open source works and is great, but lets face the facts people in the open source community are not willing to pay money for software, or even software support. They expect it for free. Look at the bottom line of Redhat vs any closed source company. Their bottom lines are massively different.

      Red Hat:
      Revenue $278.3 million USD (2006)
      Employees ~1700 (2006)
      Symantec:
      Net income $156.85 Million USD (2006)
      Employees 16,000 (2006) [1]

      Gee, comparing to a "closed source company", Red Hat seems to be doing pretty well, especially considering its small size versus behemoths like HP and or Microsoft, for whom operating systems are just one area of revenue and which have been established for far longer.

      So Novell, like the modern art community is saying and doing the things that PAYING CUSTOMERS or PAYING PATRONS expect. Modern art is not for the benefit of the general community because the general community does not buy art. Hence artists when they hear, "oh my kid can do this in five minutes" will laugh in your face because you critique as a non-paying person is completely irrelevant. Your opinion does not matter in the least. Likewise I think with Novell and Open Source growing apart, I think Novell is saying, "hey you folks are not paying the bills thus we are going to do what is best for our clients."

      Novell did nothing that would put even themselves in a better position to prospective clients. There is a massive difference between paying Linux users and desktop home users. Paying customers are coming from a UNIX background where you pay for everything much like Microsoft. Support is one area where it's been shown time and again that money can be made in FOSS. The problem here looks more like an incompetent IT department and a press release that's comparing apples to orangles.

      BTW, You, sir, evidently know squat about modern and contemporary art and even less about Open Source or real world Linux use in the business.

  43. Completely wrong by wonkavader · · Score: 2, Insightful

    "Novell will NEVER save you money."

    I'm sorry, but this is completely wrong. I don't like Suse's SLES or the company, based on their recent stupidity, but to suggest there's never a case where this expensive distro is to forget how bad Windows is for administration. If you have a hundred Suse boxes, that's gonna run you something like $35k a year. After spending that, you can (in some cases) get by with one $75k admin running the whole show. Now if they're doing a bunch of things, you will probably need another admin, but if it's a homogeneous group of machines doing something simple, it can definitely fall out that way.

    A Windows admin will usually be a bit cheaper, but A) you still have to pay for server licenses, and B) There is NO WAY a single guy can run all those boxes. I'll defer to people who have been in this situation, but I suspect you'd need three guys to keep a hundred windows server farm from imploding.

    You can stump for free distros (I very much believe that's the way to go) but a blanket statement like "Novell will NEVER save you money." is nutty and undermines your entire message.

    Meanwhile parasitic? Hardly. These guys spend money on R&D. The money comes from corporations. Yes, they skim money from that process, but both Novell and RedHat add value which we all benefit from. Think of it this way: they get a cut as middlemen, and the service they provide is getting Ford and Chase and Shell Oil (and whoever else has more money than you or me) to PAY FOR LINUX DEVELOPMENT. That's doing well while doing good, and you should be all for it.

    TCO calculations here are not because they pay for their distros, it's because they have no CLUE what they're doing. They didn't hire good Linux admins, so they lose. Probably they handed Linux boxes to Windows admins, and they automated almost nothing. TCO for Linux can be WAY lower than Windows, but if you run Linux like windows, and deal with it like windows, it won't be lower.

    Bringing us to your last line "Stupidity is its own punishment." -- I agree. Both for HSBC and Novell, here. But as they blunder forward, they step on everything we've planted. We suffer too.

  44. I think you just made his point... by Anonymous Coward · · Score: 2, Insightful

    Something tells me you've never heard of WSUS (or SMS). 15 minutes to patch your boxes is 15 more than I've spend updating mine. It's *FULLY AUTOMATED* using WSUS. Oh, also, pushing updates to your clients take just as much time (none at all). I can push hundreds of updates to 2000 boxes in all of 0 minutes of my time.

    The only thing that might be time consuming is deciding which patches you want to push or not, which would take just as long on linux. Once they're approved by you, they'll get there automagically.

    Also, this way patches are downloaded just once from MS. Then you can have your WSUS sync/replicate (across sites or what not), and your boxes update from that (you obviously don't want 2000 boxes to hit windows update at once across an expensive T3 - what a waste of expensive bandwidth would that be). It's a pretty good system overall. WSUS 3 is in beta, and it's quite nice.

    We can also push apps to workstations (using GPO and what not) in no time at all either. Set it up once, and just let it happen.

    Linux is nice for many things, but it's not better in every single way for everything...

    I'm sure there's ways or perhaps equivalents to Active Directory (OpenLDAP?), Exchange, WSUS/SMS and all that (and things like Samba for serving files), but I doubt it's easy to get it all up and working. It's deceivingly simple to get all this working under windows (especially with Small Business Server).

  45. Apples and Orangutans by arth1 · · Score: 2, Informative

    I'm thinking "so... the total cost of ownership to run an application server or database under Linux is higher than it is to run one out of 10,000 desktop PCs with Windows?"

    Unless the boxes are used for the same, a comparison like this is irrelevant at best.

    As for saving money by switching distros, that's probably peanuts in the overall budget. The big money usually goes to middleware and databases, and, depending on the company, long distance networking (which is likely to be a big chunk for Hong Kong & Shanghai Banking Corp.). That won't change by switching distros.

    Regards,
    --
    *Art

  46. So having no choice is better? by CasperIV · · Score: 2, Insightful

    Getting the IT department to agree means nothing. It's a matter of picking one and mandating it. Of course, your argument goes around the fact that you don't have a choice with Windows, you better pick the one MS will continue to support (for a couple years anyway). If they don't have a mandate and half the systems are running XP, some running 2000, and some running 98, do you think the overhead is lower? Of course not, because they mandated what version people would be running.

    This whole debate is a joke, statistics will say anything you want them to say. If I wanted Windows cost more then linux I would just combine factors that are negatives for Windows such as virus issues, required third party apps, security fixes, hardware upgrades required for vista, etc. In the end I could come back with a statistic that shows Windows is the cause of Global Warming if I really wanted to. Remember, statistics mean nothing unless you check the agenda behind the research.

  47. Automated? by SanityInAnarchy · · Score: 2, Interesting

    Stick some apt-get commands in cron. You're done.

    Oh, and let's not forget -- these are not just kernel updates. It's not even comparable to a Windows Update from MS -- every single piece of software on the machine is controlled by package management. Everything -- from a word processor to a web browser to a game to a mailserver to some random webapp that was nice enough to provide a package -- all of those will automatically be updated, and in the same place, with the same local cache (apt-proxy as one example).

    Or use a distributed filesystem -- you can run the entire OS off the network. Not a thin client, but any change you make, every config file tweak you do, is instantly propagated over the network. This is actually pretty easy to set up... on Linux. I don't even know if it's possible to boot Windows off a network.

    And by the way, 15 minutes of admin time is nothing when you consider other possible time sinks. I have to spend that 15 minutes maybe once a week, if I feel like it, and I really don't have to do much else. How much time do you spend?

    --
    Don't thank God, thank a doctor!
  48. Second Impression by MrCopilot · · Score: 4, Informative
    When I First heard about the "Partnership", I was heard loudly exclaiming "Let the Whoring Begin!"

    Which caused quite a few turned heads at the office. Took a little longer than I expected, but its good to know I wasn't far off base.

    Here's a back of the envelope calculation from the electronics company I work at.

    TCO:
    New Windows Machine Hardware 650
    OS 279
    Software 5,000-10,000
    HOURS of installing and patching clicking OK, Next, Finish, Reboot, rinse, Repeat. Oh and Don't forget drivers.

    New Linux Machine Hardware 650
    Debian OS 0
    Software 0
    20 Minute install, unattended apt-get Updates.

    Software includes Electronics Layout, Office, FlowCharter, Development tools( IDE, Compilers, Programmer, UML, Documentation), Solid Modeling, Project Management, Image editing, I could go on all day.

    In my office there is a Windows 2000 Server, A WinXP Pro Right beside a Debian Development machine and another as Lamp Server.

    Administration of the two windows boxes (Not to mention the 15 others) justifies my position as MIS. Administration of the two Debian boxes can be done remotely once a year in minutes.

    I'm no big city, fancy accountant but I can say unequivocally (can you?) that OUR TCO is lower on our windows boxes than our windows boxes.

    This is in just my office. All machines in the company are now running OpenOffice, FireFox, Thunderbird, Gimp, Inkscape, GhostScript, PDF Printer. and any other needed GPL tool that is cross-platform.

    This method of transitioning to opensource is very effective. At first I got a few complaints and lots of skepticism. But quickly the bottom line starts to reflect positively and the people who matter, stop the complaining. I never again have to clean up IE related cruft and viri. We now have money in the budget to purchase Hardware instead of throwing it down the Proprietary Software Hole. When my phome intercom beeps I know it is a windows box calling for help.

    I now spend most of my time developing Embedded Linux software instead of patching and reinstalling Windows and apps and I couldn't be happier.

    Today the chief engineer asked me, "Why can't you just change it so it ignores that error?"
    My answer was "You'd think I could, I mean, It makes sense that since the error is inconsequential to the operation of the application I could just change a few lines of code and we'd be golden. If we were talking about my machine I could do exactly that, But its Windows so I cannot. It's not just hard, its illegal. Just Restart the app when it happens."
    "But, That's like 4 times a day."
    "Oh well you could just call MS and ask them to check in to it. I'm sure they would be interested in fixing it for a big customer like us with our 25 licenses. Snicker..."

    --
    OSGGFG - Open Source Gamers Guide to Free Games
  49. It is not an irrational resistence. by jotaeleemeese · · Score: 2, Informative

    We get enough feedback from the Windows SAs and there is one truth: Windows do not scale. Period.

    Secondly, we have seen our Intranets collapse under the weight of WIndows only virus or worm tha manges to evade our outher defenses.

    I all the years I have been a UNIX SA I have never seen this with a UNIX (or Apple, VAX or many others for that matter) based machines.

    I personally have been sympathetic to WIndows based solutions on occasions, just to be brought down to earth by people that knew better and that demonstrated to me why it was a bad idea.

    Windows has its place (for now) on the desktop and on the groupware arena. ANywhere else it is a bloody liability waiting to bit you in the ass.

    --
    IANAL but write like a drunk one.