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Dell Refunds Vista/Works With Two Emails
look@thealternative.ch writes "Although many people have asked for pre-installed Linux, and Dell seems to have listened, some still think that buying a naked PC won't be easy. But what about stripping it naked after you buy it? I managed to get Windows Vista (and a bit more) refunded from Dell Germany last week. The process was surprisingly simple: 1) After delivery, ask Dell Support for refund by email. 2) ??? 3) Refund!!! Read the full email conversation in the original German or my English translation. For the impatient reader: The refund is €77.54 for Windows Vista Home Basic plus Works 8.0 (that is 15% of the total amount I paid). The whole process took 2 emails, 2 more to say thank you, and less than 48 hours. The money is already in my account. Kudos to Dell Customer Care (esp. 'Veronika') for being efficient and customer-oriented!"
Isn't it wonderful when the hot/nice telephone operator helps you out with your "problem" in an efficient manner. It's like this little relationship you're having you where she's completely at your service there making your life so so so wonderful.
But then she goes and does it with the next guy too. Dirty girl.
We're talking about a 1-800 number, not a 1-900.
Dear Vista Hater,
As you do not want the Windows Vista operating system, we will refund you the purchase price you paid for it (ca. 42.29 Euro gross). I would like to ask you to send me your bank details that I can mark the payment in our system. I need:
your name:
bank name:
city (of bank):
bank code:
account no:
The money should be paid back within one week.
Yours Sinfully,
Ajabaili Sakilikulu
Virtual Betting on Facebook for non-geeks.
some still think that buying a naked PC won't be easy. But what about stripping it naked after you buy it?
Doing things that way always gets me waaay more in the mood. Gotta do it slowly though.
== Jez ==
Do you miss Firefox? Try Pale Moon.
Somehow, I don't think the people of Deutchland will be too happy after you called their country Douche-land ;-)
Maybe charge PC vendors a "Gates" fee that is equivalent to 99% of the revenue of the OS, then charge $1 per Vista copy. So Dell can only refund $1 to the customer, but still pays about the same amount of what it would have sold in a year (assuming all PCs pre-installed with Windows).
Virtual Betting on Facebook for non-geeks.
103,262,207 US dollars? Wow, everything *is* more expensive in Europe!
Chris Mattern
There was a debate over what to name the new Germany everywhere in Europe except Germany.
In Germany the debate was over what to call France.
John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
That was EU77.00 for Vista and 00.54 for Works.
Sounds about right.
"Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
'Not all locales use the period as the decimal indicator. Europe uses the comma ...'
This is a US site and we use periods here. We would also appreciate it if you used American English in your posts. Have a nice day!
You took a perfectly good Windows computer(...)
Is there such a thing?
"what's to stop someone lying to Dell and getting 77 bucks"
Dell: Hi, this is Dell technical support. How may I help you?"
Customer: Uh, I want a refund for Vista since I'm not using it.
Dell: Okay, I just need you to answer one randomly selected question. What does "ls -l" do?
Customer: It displays a long directory listing.
Dell: Your refund check is on the way.
You misspelled "congratulations".
Based on the experience I had with ReactOS in a VM, it probably gives a bluescreen.
Dell: How can we help you?
Mr. Vista Free: My DVD burner exploded.
Dell: Right-click on the DVD drive and click "Properties".
Mr. Vista Free: I'm using Ubuntu.
Dell: Right-click on the icon please.
Mr. Vista Free: My friggin DVD drive exploded!
Dell: Please download the updated Vista drivers.
Mr. Vista Free: I run Ubuntu and besides I don't need drivers! I need a fire extinguisher!
Dell: Well please go to Control Panel -> Add/Remove Programs and uninstall Ubuntu. That might be causing the problem.
Mr. Vista Free: LISTEN YOU DAMN CU... (head explodes)
Friggin Commies! ;)
Here in Australia, same thing.
My work PC is a Precision 380 that came with "no OS" which translates to FreeDos.
Actually I'm using it right now (running SUSE 10.2)
Ever stop to think
Step 0: Buy a Dell in a box
....
Step 1: Cut a hole in the box
I read "Dell Refunds Vista" and "Works With Two Emails" separately and then parsed the second phrase as a Native American name, akin to "Dances With Wolves" and "Stands With a Fist".
How would a Native American get the name "Works With Two Emails"?