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PC World Editor Resigns When Ordered Not to Criticize Advertisers

bricko noted a story of our modern journalism world gone so wrong it makes me sad. "Editor-in-Chief Harry McCracken quit abruptly today because the company's new CEO, Colin Crawford, tried to kill a story about Apple and Steve Jobs." The link discusses that the CEO was the former head of MacWorld and would get calls from Jobs. Apparently he also told the staff that product reviews had to be nicer to vendors who advertise in the magazine. The sad thing is that given the economics of publishing in this day and age, I doubt anything even comes of this even tho it essentially confirms that PC World reviews should be thought of as no more than press releases. I know that's how I will consider links from them in the future. But congratulations to anyone willing to stick to their guns on such matters.

28 of 327 comments (clear)

  1. Traditional Media is dieing by houstonbofh · · Score: 4, Insightful

    This is another example of how traditional media is dieing. It used to be that "the net" was a wild place of unfounded reports, biased reviews and slander. Now the print media has surpassed even the net, and it is slower! We are watching the desperate and terrified end of an era.

  2. Way of the world. by SatanicPuppy · · Score: 5, Insightful

    There is constant pressure in all organizations that make money from advertising to curry favor with your advertisers by being nice to them. If you've ever worked in media, you know there is like a demilitiarized zone between the editorial and the advertising department, and both sides deeply resent the other side for what they perceive as the others failure to understand their company mission.

    It is a testament to how evil the ad people are that they really see it that way. The time when ads were a necessary evil and and the actual content was the important part is long gone, and we're trending more and more toward the content being nothing more than a lure for ads.

    I never thought much of PC World, but I have to respect an Executive Editor who is willing to put his principles ahead of his job. Of course, now I think less of PC World because their damn executive editor had to quit because they put their whoring for ads ahead of the needs of their readers.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  3. Re:Good character by noewun · · Score: 4, Insightful

    MacWorld is an awful magazine and has been for years.

    --
    I am a believer of momentum and curves.
  4. Consumers are responsible too by Glowing+Fish · · Score: 5, Insightful

    As much as it is bad that corporations control (or at least influence) the media through advertising, it wouldn't go on if consumers wouldn't allow it to happen. If consumers would be willing to spend a little extra money on a magazine, or in general be just a little more critical of their purchases, companies wouldn't have so much power to misinform.

    All the money that would be spent up front in buying magazines that are consumer, and not advertiser supported, would be saved when they bought equipment that was the best value for their money, instead of being overly hyped junk.

    --
    Hopefully I didn't put any [] around my words.
    1. Re:Consumers are responsible too by moore.dustin · · Score: 2, Insightful

      You are 100% correct, it is the consumers fault that this is the state of affairs. If you care enough to think that this is wrong, then you should care enough to not support that magazine at all. It goes for anything too. If the consumer would actually have and enforce his own values through his purchases, everything would work itself out. If you are %100 anti Microsoft then you should not use or support their products. If all consumers did that then companies would fold when they fuck up like this. Sure you can say that you have to use Microsoft because they have this and that and the alternative is expensive, hard to obtain, whatever... but that is not an excuse and you obviously care more about what they offer than whatever pissed you off about them. If you really did not like Microsoft, you would find a way not to give them your money or support (in market share,etc).

    2. Re:Consumers are responsible too by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      If you care enough to think that this is wrong, then you should care enough to not support that magazine at all. It goes for anything too. If the consumer would actually have and enforce his own values through his purchases, everything would work itself out.

      The nature of capitalism is to capitalize upon human greed. That is to say, you can rely upon each individual to act in their own best, short term interests. PC Mag fired someone for not deceiving the customers, thus it is in customers own best interests not to buy the magazine, but to go with a competitor who gives them more accurate info. In general, capitalism takes time to work through high levels of misinformation, but eventually it happens. This has nothing to do with idealism on the part of purchasers, merely self-interest. An economic system that tries to rely upon idealism is extreme socialism, where theoretically everyone works for the benefit of all, but realistically people still act out of greed and put themselves first so you end up with inferior products and lots of corruption.

      If you are %100 anti Microsoft then you should not use or support their products. If all consumers did that then companies would fold when they fuck up like this.

      Microsoft has monopoly influence in the desktop OS market, and possibly the Web browser and office application markets. The problem with a monopoly is you can use your large amount of influence in the market to create artificial problems with competing products. For example, if I'm trying to compete in the music jukebox software market, but MS bundles their own competitor with the OS, forcing everyone to buy it when they buy Windows (WMP developers don't work for free and money from Windows sales pays them) then users will be forced to pay for two players if they buy my product, whereas they only have to pay for one when they buy MS's creating an artificial problem with my player (doubled cost). Since MS has a monopoly on desktop OS's, they can apply this to basically all of my customers. Those customers, acting not altruistically for the good of society, but merely in their own best interests will use the MS player because they don't feel like paying again. Thus capitalism fails.

      That is the whole point of regulating the actions of monopolies, to stop them from breaking capitalism. You cannot rely upon unregulated capitalism or the idealism of consumers in real world markets.

      If you really did not like Microsoft, you would find a way not to give them your money or support (in market share,etc).

      Yeah and if people really cared about the value of human life we would not need laws making murder illegal. We could just rely upon the altruism of people to stand by their ideals and not kill. I don't see either that or not regulating monopolies as a real, practical option though, in a functional society.

  5. Who reads computer magazines anyway? by Glowing+Fish · · Score: 5, Insightful

    Actually, this article brought up a question for me:
    Who reads computer magazines, anyway?
    Although I am not the most 31337 person in the world, I am pretty much surrounded by the world of computers, but I have never, in my life, put down money for a computer magazine. And no one I know, including many programmers, hardware people, or network administrators, seems to be a follower either.
    But yet I see racks of these things at grocery stores. Who is buying these things? Middle management who want to keep up to date with the computer world?

    --
    Hopefully I didn't put any [] around my words.
  6. Re:YES! by TheRaven64 · · Score: 4, Insightful
    Or get scooped up by some other publication, which makes a huge PR deal about how their content is not biased towards advertisers.

    It's odd that places that do bad reviews tend to stop getting review hardware. If I see a product for the company, and a review site I trust has a review of their older product and says it sucks, I'll take this as an indication of their future products. If I see other reviews elsewhere that say both are goo, I will trust neither. If I see a review for the old one saying that it's rubbish, and a review for the new one saying that it's good, then I will trust that one a lot more, because I know that they are not afraid to say bad things when they are justified. It's odd that manufacturers can't figure that out.

    --
    I am TheRaven on Soylent News
  7. Even tho I am not normally a pedant... by manekineko2 · · Score: 5, Insightful

    "I doubt anything even comes of this even tho it essentially confirms that PC World reviews should be thought of as no more than press releases."

    I know it's old hat to complain about the poor quality of editing at Slashdot, but seriously now, "tho"? This is how my 13 year old little sister types in chat sessions, not how the editors of a semi-respectable news site read by millions should write news stories.

    In this case, they can't even hide behind the defense that these were the submitter's original words and as editors they can't be expected to catch every little mistake (even though the editors of other sites that have even higher posting volumes like Engadget don't seem to have this problem). In this case, though, this is actually the editor's own words. For shame...

    1. Re:Even tho I am not normally a pedant... by drinkypoo · · Score: 2, Insightful

      In this case, they can't even hide behind the defense that these were the submitter's original words and as editors they can't be expected to catch every little mistake

      If they were actually editors, then they couldn't hide behind that defense either, because editing is the editor's job.

      But they're not actually editors, they're just called editors.

      An editor is one who edits, and as we can see there's none of that going on around here.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  8. Re:Hey, it happens by MarkGriz · · Score: 2, Insightful

    "I remember when John Dvorak got fired from InfoWorld for criticizing the Trash-80 when Radio Shack was one of InfoWorld's biggest advertisers"

    You sure that was the reason?
    Maybe he got fired because he was just talking out of his ass and people couldn't stand him..... same as now.

    --
    Beauty is in the eye of the beerholder.
  9. Re:Good character by TravisW · · Score: 5, Insightful

    (1) Point taken, but that's different. Intel may be an advertiser here, but there's no evidence that there's any soft-sell payola here. (Are Intel products ever reviewed here, even, besides by voluntary member posts, i.e. is this even a potential conflict of interest?) (2) The tagline aside, Slashdot is not a news site: Its stories are not reported as (even ostensibly objective) news -- they're reported more like opinionated analysis (which includes both thought-provoking and shameless flamebait). From recent (posted) summaries: "Perhaps by then, people will have forgotten how eBay enabled buyer 'Blazers5505' to hook up with sellers like 'oneclickshooting' just weeks before the worst mass shooting in modern US history, prompting eBay to issue a gun-parts-don't-kill-students-guns-and-ammo-do statement that showed little evidence of its celebrated commitment to social consciousness." "Google's motto is 'Don't Be Evil' -- but they sure have an evil non-disclosure agreement!... Luckily, someone has posted excerpts from the NDA before he signed it and had to say silent forever." "I wonder if this time it will be more obvious to the courts that Verizon's patents aren't so original?" "How long will we let rampant censorship go on, in the name of economic interest?" Also, cf. most stories about China, Diebold, Microsoft, the Microsoft topic icon, etc. These opinions may be variously well-supported by data, but they're opinions nonetheless, and are often (and unfortunately) disguised as news. How about "Analysis for Nerds, (Mostly) Stuff That Matters?"

  10. I thought that you got fired... by monopole · · Score: 3, Insightful

    ...for not deifying Jobs these days.

  11. Re:Well... by 644bd346996 · · Score: 2, Insightful

    Same here. I was going to let it expire in october, but now I'm going to cancel outright. PC World has gotten too low-tech, and to supportive of MS and Vista. I really don't need a monthly dose of tips on how to make Windows less broken.

    Also, I would really like to see what they were going to print about Apple. It sounds like it might have been worth a good laugh or two, even if it was all old hat.

  12. "Free" Press by queenb**ch · · Score: 5, Insightful

    The video game industry has suffered from this for ages. No matter how crappy or buggy the game, it would get good reviews from the rags and web sites. The reason for this is that the gaming companies would threaten to pull advance copies of their next game if any game got a bad review. Since not being to review games would effectively shut down the site/rag, they piped down and played along. It's been going on with the auto makers for decades. Seriously pan one of the new line up, and see what you get to write about next year. The beauty products industry has also long operated along these lines. Write something less than glowing about their new shade of lipstick and see if you ever get another sample. The fashion industry is another example.

    Now that this has become the "norm", I'm not surprised to see it spreading to other parts of the computer industry. So much for having a free press - guess that they're not really "free" after all if all you have to do is buy a few ads.

    2 cents,

    Queen B.

    --
    HDGary secures my bank :/
    1. Re:"Free" Press by Chris+Burke · · Score: 3, Insightful

      Which is one of the reasons why my favorite game review site was always Old Man Murray. Well, that and it was hilarious. But they didn't get review copies, they went out and bought games to play. So no reason to play it up for the sake of the game companies, and every reason to say something is a piece of crap and waste of money because they actually wasted money.

      I tend to put more weight into reviews on GameFaqs than official reviews in the rags, for exactly this reason. You still get fanboyism, you get people who want to convince themselves they didn't waste $50, whatever. I think "I paid $50, so if I don't say the game is good I admit I'm a fool parted easily from their money" is a lesser influence on people than "If I don't say the game is good, I won't get paid".

      --

      The enemies of Democracy are
    2. Re:"Free" Press by Endo13 · · Score: 2, Insightful

      The video game industry has suffered from this for ages. No matter how crappy or buggy the game, it would get good reviews from the rags and web sites. The reason for this is that the gaming companies would threaten to pull advance copies of their next game if any game got a bad review. Since not being to review games would effectively shut down the site/rag, they piped down and played along. It's been going on with the auto makers for decades. Seriously pan one of the new line up, and see what you get to write about next year. The beauty products industry has also long operated along these lines. Write something less than glowing about their new shade of lipstick and see if you ever get another sample. The fashion industry is another example. Or alternatively if your publication is actually worth more than a pile of dirt you might actually buy the next product from the "offended" vendor and still review it... and then expose them for the asswipe they are.
      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
    3. Re:"Free" Press by akpoff · · Score: 5, Insightful

      This is why Consumer Union (publisher of Consumer Reports) buy everything they review at normal retail outlets. If you don't accept advertising there's nothing the manufacturers can take away from you. Of course the catch is you have to actually have enough subscribers paying the real cost of the magazine to make it work.

    4. Re:"Free" Press by Roman+Coder · · Score: 2, Insightful

      One thing nobody ever seems to consider though is this. WHY do the game magazines feel they need to get the games ahead of time to review them, selling themselves out for that privilege?

      If Magazine 1 stays true/honest and reviews when the games come out, and Magazine 2 'sells out' and gets the game far ahead, and publishes months in advance about the games, which one will you buy when you see both magazines at the newsstand?

      We are the problem as much as the companies that sell out. We all want honest reviews, and would like to think we'd buy Magazine 1, but we also like 'shiny objects', and seeing a new preview of a game will make us buy Magazine 2 each and every time.

      --
      "The future can only affect the present if there is room to write its influence off as a mistake." - Yakir Aharonov
    5. Re:"Free" Press by twistedsymphony · · Score: 2, Insightful

      Or alternatively if your publication is actually worth more than a pile of dirt you might actually buy the next product from the "offended" vendor and still review it... and then expose them for the asswipe they are.
      The problem being that they don't get an advance copy, meaning that they can't release the review before the game (for all those people wondering if they should pick it up on release day. By the time you buy it, play it, and write the review no one really cares about that game anymore because they've already bought it based on and article written by a shill.

      Better yet... Pirate the game pre-release (I'm sure some other publication leaked their beta copy)... then you can REALLY stick it to em!
    6. Re:"Free" Press by drsquare · · Score: 2, Insightful

      If Magazine 1 stays true/honest and reviews when the games come out, and Magazine 2 'sells out' and gets the game far ahead, and publishes months in advance about the games, which one will you buy when you see both magazines at the newsstand?
      You go to a newsstand, see two magazines, one reviewing the hottest, newest games, the other reviewing the stale games from last month. Which do you buy? 'You' being most people, not you personally.
    7. Re:"Free" Press by Auz · · Score: 2, Insightful

      In August 1986 Crash magazine published a parody of their rival Sinclair User which accused them of reviewing games pretty much on the amount of advertising they got. They had to apologise later... but given this was 20 years ago I don't think the concept is all that new.

      --
      =DIVIDE BY CUCUMBER ERROR: REINSTALL UNIVERSE AND REBOOT=
  13. Re:Salute by 644bd346996 · · Score: 2, Insightful

    I don't see how this could possibly hurt him in the long run. Sure, it means he will be coasting on his savings and freelance work for a while, but he just earned back a lot of respect he had lost by being editor of such a lame magazine.

  14. We should applaud his integrity by Soong · · Score: 3, Insightful

    and hope he gets a good job at a reputable publication.

    Almost the same thing happened to my local news paper when many key people at the paper quit over bias which was being pushed down from above by the paper's owner. It's been a long messy trail since then.

    --
    Start Running Better Polls
  15. I can't believe CmdrTaco ... by Bearpaw · · Score: 5, Insightful
    I can't believe CmdrTaco and so many other people here are being so fracking gullible.

    Harry McCracken was editor-in-chief of a major tech mag supported by big advertisers. I find it hard to believe that Colin Crawford's suggestion was anything new. At most, maybe he was just more blunt about it than previous CEOs.

    I'm sure there's a hell of a lot more to the story than an oh-so-noble stance by McCracken.

  16. IDG has no credibility by DECS · · Score: 1, Insightful

    IDG, the parent of MacWorld, PC World, ComputerWorld, InfoWorld and about 100 other variants and localized versions, has long published poorly written trash to serve its advertisers, not its readers.

    For example: InfoWorld Publishes False Report on Mac Security

    I got so tired of IDG, ZDnet, CNET and more CNET that I started writing myth deconstructions and realized that many of these writers not only know nothing about their subject matter, but also use a lot of words without any grasp of their meaning. My favorites are "proprietary" and "anecdotal."

    What has really impressed me is that the power and reputation associated with IT trade magazines is really undeserved. There is so little information, they are so poorly written, and so full of gratuitious ignorance that it has been a bit of an eye-opener on the media in general. I once naievely thought that one needed qualifications in order to write. That is not the case.

    This PC World isue simply offers more proof that IDG and other magazines have no credibility and just publish enough fluff to hold together their ad space.

  17. Re:Good character by SeaFox · · Score: 5, Insightful

    MacWorld is an awful magazine and has been for years.

    And that's too bad, because they used to be a GOOD magazine. These are some things that sent MacWorld down the tubes, and they are responsible for most of them.
    1. Pandering to newbies. They got rid of the in-depth Photoshop instructional articles, technical discussions about interfaces and architectures, and some of their better columnists. Now more content was devoted to color correcting old family photos and "secrets" to using iTunes one could get from the help function just as easily. I'm sure part of this was from Macworld buying MacUser out and needing to expand to keep MacUser's readership, but it also meant more articles that took less "work" to write, IMHO.

    2. The iPod. It seemed every third issue had a cover story about the iPod. How to pick an iPod that was right for you. A review of the latest model of iPod, iPod accessories. Even when Macworld's publishers started a whole separate magazine devoted to digital audio and portable DAPs (note: a magazine that rarely talked about any player BUT the iPod) they still kept it up on Macworld. The magazine was less and less about the very topic it was named for!

    3. Getting thinner. Macworld's average page count has gone down by about a third between 1998 and 2002. Some issues have half as many pages as issues from 1997. Less content, and they trimmed the size of the magazine itself in dimensions slightly, too. The magazine is so slim now they had to change the font they used on the spine for it to fit.

    4. Ads, Ads, Ads. The number of ads in Macworld increased. It used to be most ads in Macworld were full page, half-page or sidebar style. And there would only be one type generally on each page. But around the time the size of the magazine was cut down the layout began to change, too. There might be more than one sidebar, two quarter-page ads on opposite corners. A full page on one side and the facing page having a half-page ad on it, ect. The result was Macworld appeared to be filling the margins around their advertising with content, instead of the other way around.

    5. Everything is glowing! A saw fewer poor reviews about products, especially Apple products. They would go through a comparison on three Apple desktops and after saying model Y was not a very good value compared to model Z, they would still give model Y four stars! A third party product they considered "flawed" would still get two stars. I didn't feel I could really trust the reviewers at Macworld to give proper weight to the shortcomings of products when they wrote their reviews, which didn't make the reviews particularly usable to me.

    So after being a Macworld purchaser and later subscriber for over 10 years, I let my sub end in May 2006.
  18. Macworld's "Seperation of Church and State" by Foerstner · · Score: 2, Insightful

    That's what they used to call their advertising-review policy.

    I can't say that they always followed it, but they seemed to take it seriously enough in the past. They wrote articles on it, and they were not afraid to give a half-star rating when warranted. And I remember they often gave one or two-star ratings to prime advertisers like Apple. (They used to use stars, not mice.)

    --
    The US free market: two halves of a government-granted duopoly are free to set the market price.