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Users Being Migrated To New Version of Hotmail

An anonymous reader writes "Microsoft has started work on migrating Hotmail users to a new version after testing the new system on select customers for almost two years. Microsoft stated in the article that more than 20 million users provided feedback to the new-look Hotmail. 'For now, Microsoft will give Hotmail users the option to continue using the old version if they don't want to switch to the upgraded version. However, at some point, everyone will be unilaterally migrated over to Windows Live Hotmail ... New users will be automatically signed up for Windows Live Hotmail but, like any user of the new service, they will get to choose from two user interfaces: a "classic" layout that closely resembles the old Hotmail; or the new interface, which was designed to look like Microsoft's Outlook e-mail and calendaring desktop application.'"

50 of 215 comments (clear)

  1. 20 Million users contributed feedback by hudsonhawk · · Score: 5, Insightful

    ...and none of them asked for a "Mark as read" button?

    1. Re:20 Million users contributed feedback by EvilEddie · · Score: 2, Insightful

      Too little too late.....gmail and yahoo mail must have stole alot of market share.

    2. Re:20 Million users contributed feedback by fondacio · · Score: 4, Funny

      Right-click message, "mark as read", done. Unless you're on an Apple, of course...

    3. Re:20 Million users contributed feedback by Anonymous Coward · · Score: 5, Informative

      Check out the bar graph at ZDNET. Yahoo and Hotmail are virtually tied with Gmail significantly behind.

    4. Re:20 Million users contributed feedback by Anonymous Coward · · Score: 2, Funny

      I thought it was funny because what's the likelihood that a 2+ button mac user would be using a hotmail account?

    5. Re:20 Million users contributed feedback by 99BottlesOfBeerInMyF · · Score: 5, Insightful

      Right click and hit "Mark as Read"

      The fact that there is a mechanism for this does not refute the previous poster's point. Right-clicking should never, ever be the only way to get to some functionality. I'm not sure I've ever seen a interface design or usability book that did not mention this. I think even MS's own UI design guidelines mention it. Right-clciking and selecting a menu option is a lot slower and less learnable than a button, but aside from that the important thing is relying upon multiple buttons breaks the interface for a wide variety of alternative input methods. Try doing that using a screen reader for the blind, or a stylus on a tablet, or even using MS's own voice recognition interface. Try it on a touch screen kiosk, using a control stick for people with palsey, or using a browser that does not support that function for one reason or another.

      When people are lower level developers and don't have any real UI training and are creating an application for internal use or for a special purpose with limited audience, I can forgive this sort of thing. When one of the largest software development houses on the planet does it for a program they plan to roll to millions of the general public it is just fucking absurd. I want to know. Where does MS hire their UI people and why can't they manage to avoid basic mistakes that have been known to the industry for decades now?

    6. Re:20 Million users contributed feedback by vertinox · · Score: 2, Informative

      I know you are trying to be humorous, but if Live is anything like Outlook Web Access 2003, you will be missing a good deal of features because you aren't running it in IE (like the right click options). This would apply to Fire Fox users on Windows as well.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    7. Re:20 Million users contributed feedback by joconor · · Score: 2, Insightful
      This illustrates how Microsoft has taken User Interface development down a very bad path.

      The original Mac OS UI standardized on a single location to find actions: The Menu Bar. Whatever you had to do, you knew where to look. This was in direct contrast to command line applications where you either had to keep the commands in your head, or look them up in documentation. Now, we have a proliferation of places to look for actions in a graphical interface: Menu Bar, multiple Toolbars, contextual menus, etc. This proliferation of places to look for actions is leading to greater UI confusion, and back to the UI problem of command line applications, as evidenced by the poster who didn't realize there was a way to mark an email as 'read' in the new Hotmail. The graphical interface is supposed to show you what you can do, you're not supposed to have to 'just know'. I find contextual menus particularly egregious, as there is no 'affordance' to indicate to the user that there's anything to look for. Does one just randomly right-click on everything to see if it has a contextual menu associated with it? Bah. UI design at its worst.

      Unfortunately, due to the monopoly position of Windows, even the Mac OS has been forced to go down this path of providing toolbars and contextual menus. One mitigating trend I've observed in some (not all) Macintosh software is the use of contextual menus to duplicate operations presented in the menu bar.

      UI design needs to return to a single canonical location to find operations (the Menu Bar). If UI designers want to use Toolbars and contextual menus, use them only as shortcuts for operations that are already presented in the Menu Bar.

    8. Re:20 Million users contributed feedback by Columcille · · Score: 2, Informative

      It's nothing like Outlook Web Access. Windows Live Mail is actually a pretty slick interface, and runs perfectly fine in Firefox. I still prefer gmail over Live Mail, but Microsoft at least moved substantially in the right direction.

      --
      I love my sig.
    9. Re:20 Million users contributed feedback by SleepyHappyDoc · · Score: 3, Insightful

      Is that graph measured in 'millions of unique spammers'?

      --
      Stasis is death. Embrace change.
    10. Re:20 Million users contributed feedback by 3choTh1s · · Score: 2, Insightful

      Right-clicking should never, ever be the only way to get to some functionality.
      Bullshiz. Lets just use Live Hotmail as an example. I've been a beta tester for it since a month after beta testing started. I've asked for a lot of things and each time after the next revision I got them(after of course they started supporting firefox). Not bad in my opinion. But the one thing I didn't ask for was "Mark as read." I have literally used that function twice in my life. And never in Hotmail/Live Hotmail. So lets just say that a good majority of people are like me and use that function only a little in their lives. Should we clutter up a interface just so that we have a function that we will only use twice a year? How about "Use as template" or "Add sender to Contact List." I'm sure there is no end to the buttons you could add to a interface but having the context menu for little used items are fine.

      Btw. If you switch the interface to "Classic" the Mark As Read buttons are placed up in the toolbar , obviously since you can't use the right mouse button. Good enough for those other cases when you don't have a choice in the matter.
    11. Re:20 Million users contributed feedback by DrEldarion · · Score: 4, Insightful

      What's wrong with contextual menus? I think they're completely straightforward with "manipulate the object I'm clicking on" functions. Right click on a web page, and you get options relating to the web page. Right click on a graphic, and you get options relating to the graphic. Right click on highlighted text, and you get options relating to that text.

      Everything has its place:

      Menu bars: Control this application.
      Contextual menus: Control this object.
      Toolbars: Quick access to commonly used functions (almost always redundant with the other two).

      I can't find anything wrong with that at all, as long as you grasp the application/object difference.

    12. Re:20 Million users contributed feedback by Hatta · · Score: 2, Insightful

      Right-clciking and selecting a menu option is a lot slower and less learnable than a button

      I don't buy that. Context menus allow you to pare down the available functions to what's appropriate. Buttons are always there, so there's going to be a lot more of them, most of which are irrelevant. They could also be anywhere on your screen, a context menu is linear. So it's going to be a lot easier and faster to find the option on the context menu than pretty much anywhere else. As for less learnable, how do you even quantify that?

      --
      Give me Classic Slashdot or give me death!
    13. Re:20 Million users contributed feedback by instagib · · Score: 2, Funny

      "hotmail and yahoo can't seem to realize that an email with a message offering "pen1s enlargement" is spam"

      It's a feature. They know their user's pen1s size.

      (please forgive me, this was not a personal attack, just a cheap joke)

    14. Re:20 Million users contributed feedback by notyou2 · · Score: 2, Informative

      I will admit to still having one hotmail account, which I use as a spam catcher. If I ever need to provide an email account for something on the web that I know is going to generate spam, I just give 'em the old hotmail account, which I check once every month or so. So just in case you didn't know -- if you own mycoolname@gmail.com, then mail sent to mycoolname+anything@gmail.com will reach you as well. When I sign up with spammywebsite.com, for example, I use the address mycoolname+spammywebsite@gmail.com. If I wind up with spam from them, I know it, and can immediately set a filter to flag all such email appropriately.

      This doesn't *always* work. There are some websites whose form validators reject email addresses with a plus sign in them. And I've even seen sites that juggle the plus sign so inappropriately that it gets passed unencoded as a GET variable, and turns into a space. But by and large, it's a very useful trick.
    15. Re:20 Million users contributed feedback by spoco2 · · Score: 2, Interesting

      Actually it works fine in Firefox. I'm one of the ones that have been using it since the beta started and overall quite like it. The right click menus are great ('view source' being a favourite for working out if that suspect piece of mail really is spam or not), drag and drop works fine, and the themes are nice.

      My issues with it are:
      * Clicking on the tick boxes in order to select emails for deletion or whatever is all well and good except that it's far too easy to miss the tick box and open the email instead.
      * Where's the search?
      * I get a funny issue with thin white lines breaking up many emails when scrolling within firefox... if I select the image/text on the image they go away... it's odd.

      Overall, better than the old hotmail though, and hey it means I still don't have to change the email address people still know me for using since erm... like.... 1997 or something... geeze, has it been 10 years? Yoiks! It gives me a fine address for signing up to whatever the hell I like as I don't care about getting spam at that address :)

  2. Dropping the Web-based E-mail Ball by eldavojohn · · Score: 5, Insightful

    Two years ago, the company I work for began offering MS Outlook through the web to employees. At first I was skeptical, I didn't think it would be that useful. But, a year after that, it was seriously fully functional Outlook over a website. I also use Hotmail for my personal life and had wondered why in the hell Microsoft didn't apply the same great ideas from the web-based Outlook client to their Hotmail site. I don't think my company would drop its control of its Exchange Servers if Hotmail offered the same look and feel. I didn't think Microsoft would lose any business at all but they would have cornered the market in e-mail.

    Sometime between a year ago and today, it's become fully compliant with Firefox 2.0--I'm pretty impressed and actually don't mind using web-based Outlook when I'm out of the office.

    Why did Microsoft sit on their hands as Google slowly built up their capabilities to match those of Outlook? Why didn't Microsoft work on porting what they had done for Outlook to their Hotmail servers? I guess server load could always be the answer to those questions but I'm starting to think that Microsoft thought Hotmail would always be number one in personal e-mail. Thankfully, it looks like the competition is putting the pressure on them to improve their service.

    I used this tool two years ago, way to drop the ball, Microsoft. You could have beat Google to a calendar application and solidified Hotmail.

    --
    My work here is dung.
    1. Re:Dropping the Web-based E-mail Ball by CastrTroy · · Score: 5, Insightful

      I don't think that Hotmail was ever number 1 in online email. I think the only reason that anybody signed up was because they wanted to use MSN messenger, and it's extremely hard for most people to figure out that you can use a non-hotmail address, let alone figuring out the process for actually doing so. I've always found their spam filtering, amount of space (2 MB up until google's huge storage made them upgrade it) , and entire interface to be lacking. The biggest missing feature is an option to "Mark as read" as another poster pointed out. The only reason so many people have signed up, is because they think it's the only way to get on MSN Messenger.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Dropping the Web-based E-mail Ball by Bogtha · · Score: 5, Informative

      I don't think that Hotmail was ever number 1 in online email.

      Assuming you mean webmail, then yes, HoTMaiL most certainly was number one at one time. It was practically synonymous with webmail. That's why Microsoft bought it.

      --
      Bogtha Bogtha Bogtha
    3. Re:Dropping the Web-based E-mail Ball by ady1 · · Score: 2, Interesting

      Why did Microsoft sit on their hands as Google slowly built up their capabilities to match those of Outlook? for teh same reason the didn't upgrade IE for several years. There was no competetion in the webmail space. Yahoo! was virtually the only reliable alternate service and it sucked.

      I guess server load could always be the answer to those questions Are you kidding me? that is how microsoft operates. They never improve a product unless:
      1. Its market place is in danger or
      2. It's a new product.
    4. Re:Dropping the Web-based E-mail Ball by AirRaven · · Score: 2, Interesting

      My only gripe with Windows Live Hotmail's Firefox support is that it automatically kicks you down to the slower, less flashy "classic" view if you access it from a Linux client- if you spoof your User Agent string to make it appear that you're using Firefox on Windows, the full AJAX interface works perfectly.

      Blatant OS Discrimination from Microsoft. But then, what else is new?

  3. Hotmail features by sakdoctor · · Score: 4, Funny

    As long as they keep the 'deliver all mail to the trash' feature they can style it however they like.

  4. spin city by Speare · · Score: 5, Funny

    Steve: Hey, PR flack, the Hotmail group has been hemorrhaging users ever since I sugges... er, those idiots decided to "update" that user interface. How can we make that sound like a good thing?

    PR Flack: Easy, Mr. Ballmer. Voi la

    More than 20 million users provided feedback to the new-look Hotmail...
    --
    [ .sig file not found ]
  5. Kudos to MS by EraseEraseMe · · Score: 2, Interesting

    Despite the long development time (and I've been using the new Hotmail for as long as it's been tested), it definitely is an improvement. Outlook itself is a fantastic e-mail client, and moving Hotmail to that kind of look and feel is definitely a bonus. I wouldn't mind being able to customize it a bit more but in terms of just being able to access my email in a quick and easy fashion, it's definitely ranking quite high in my books.

    Dragging and dropping emails
    Quick Preview of Emails
    Equaling Google's mail storage

    It's like there's a party in my mailbox and everyone's invited!

    --
    "Anybody who tells me I can't use a program because it's not open source, go suck on rms. I'm not interested." (LT 2004)
    1. Re:Kudos to MS by cHALiTO · · Score: 5, Funny

      It's like there's a party in my mailbox and everyone's invited!


      Okay.. how much did they pay you for this?
      --
      "Luck is my middle name," said Rincewind, indistinctly. "Mind you, my first name is Bad." -- Terry Pratchett
    2. Re:Kudos to MS by EraseEraseMe · · Score: 2, Funny

      Even the opportunity to use such a fantastic product is payment enough! Hell, I should be paying them for some of these innovative and web-definitive systems.

      --
      "Anybody who tells me I can't use a program because it's not open source, go suck on rms. I'm not interested." (LT 2004)
  6. People still use hotmail? by jellomizer · · Score: 4, Insightful

    I havent seen a hotmail account in ages. They seem more rare then aol.com emails. The bulk of emails I have seen are either yahoo.com or gmail.com.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  7. pocket msn by BewireNomali · · Score: 3, Insightful

    i was part of the beta. seamless integration with windows mobile is the killer feature for me. i've had my motorola Q for about 8 months and i've needed to log into pocket msn twice (because I switched from original battery to extended life). mail is pushed to my phone and I get IMs etc. - as well as Live Search/Maps etc out of the box. I can honestly say that - having both a gmail account and live hotmail account - that gmail is down way more - which - coupled with the fact that I do most of my emailing and IMing from my mobile unit - have caused me to migrate back to being a dual user from being a gmail user exclusively for a while. i can imagine some of gmails problems are because of scale - so it'll be interesting to see how hotmail reacts when the service is sufficiently wide to test infrastructure.

    --
    un burrito me trampeó.
  8. Hotmail is Awesome by milsoRgen · · Score: 3, Interesting

    This is just more Hotmail Awesomeness IMO, I remember a few weeks ago the account I use for important communications was brought done due to inactivity, they somehow didn't notice I log into Windows Messenger every day... But the icing on the cake was when I logged into an account I rarely if ever use (it's primarily for junk mail, web registrations, etc) was working fine. Hadn't logged into that account in months and it was all there. My main account however lost all archived e-mails and contacts. Awesome. I use gmail now. Don't much care for it's interface, but it's by far more responsive then the new hotmail.

    --
    I'm sick of following my dreams. I'm just going to ask where they're goin' and hook up with 'em later.
  9. Microsoft's internal spam by Scrameustache · · Score: 4, Funny

    the new interface, which was designed to look like Microsoft's Outlook e-mail and calendaring desktop application Do these desktop application have the microsoft useless celebrity gossip as the main page when you load them?

    I'd LOVE it if I could be taken to my gorram emails when I log in, rather than to their fluff pseudo journalism hackfest until I find and click the 'inbox' button.
    Gawds, it's annoying enough to be taken there when you log out, but when you log in? Urge to kill... rising.
    --

    You can't take the sky from me...

  10. But is it Exchange based? by dzelenka · · Score: 3, Interesting

    I read the article (really) and it never says what servers are being used behind the curtain. They were embarrassed when they could not put Hotmail on Exchange when it was originally acquired. This would be a grand showcase for the scalability of Exchange. Why isn't it being shouted from the rooftops? Are they waiting to see if it _does_ scale?

    --
    Bah!
  11. How is this news? by arhar · · Score: 2, Interesting
    First of all, how is this news? I did this about a year ago.

    Now, I've been a hotmail user since early 1997. I switched to Gmail when it came out, but kept my Hotmail account for sentimental purposes. A few months back though, I finally completely gave up on it.

    20 million feedbacks? Ha! Most likely, they haven't read any of it - and certainly haven't read mine. I wrote them about the maddening lack of 'Check all' function, and the fact that when you start checking emails one by one, if you miss by a few pixels - it will select that one email, and lose all your other selections.

    This pretty much makes Live Hotmail completely unusable to anyone who needs to delete a bunch of spam emails (and with Hotmail, you get a LOT of spam.)

    At least it sounded good in theory - Gmail is still far behind Outlook, imho. And when somebody makes GOOD web-based Outlook, I'll be sold.

    1. Re:How is this news? by frogstar_robot · · Score: 2, Interesting

      What's really cute is that they arbitarily decide certain domains harbor spammers when they do not. Hotmail accounts can not be reliably mailed to from our workplace. If a Hotmail user emails one of us then we can reply but we cannot cold send mail to Hotmail. I tried to resolve it with Hotmail and the only solution they offered me was to let a whitelist provider they use to crawl around our network then we'd have to pay them to get on the whitelist. Then MAYBE we could send to Hotmail inboxes again. I simply advised our staff not to rely on Hotmail and I explain "this is Microsoft's fault" whenever Hotmail issues come up.

    2. Re:How is this news? by RingDev · · Score: 2, Informative

      "I wrote them about the maddening lack of 'Check all' function, and the fact that when you start checking emails one by one, if you miss by a few pixels - it will select that one email, and lose all your other selections."

      Uh, there is and always has been a 'check all' button. it's right at the top of the mail list. It does clear your check-selections IF you click on the line for the email, but not the check box as it loads that email into the preview pane. Does it do that if you don't have the preview pane up?

      "This pretty much makes Live Hotmail completely unusable to anyone who needs to delete a bunch of spam emails (and with Hotmail, you get a LOT of spam.)"

      I would hardly call a minor bug when you miss-click a "completely unusable" issue. Also, I have no idea what YOU are doing to get so much spam, but it isn't MS's fault. I get maybe 3-8 spams a week on my hotmail account, and they all get stuck straight in the 7-day auto-delete junk mail folder. I don't have to delete them, I just let them sit in there and they delete themselves.

      I'm not sure if I like the new interface or not, but it's still a good free email service.

      -Rick

      --
      "Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
  12. Re:That's a lot of feedback! by Anonymous Coward · · Score: 5, Funny

    And you know what Billg said about each user feedback? "That's the dumbest fucking idea I've heard since I've been at Microsoft."

  13. Re:From the article by pilgrim23 · · Score: 2, Insightful

    I currently have some 8 or so email addresses. One of these is Hotmail. One is Yahoo, I also use Eudora, Outlook, and Macintosh Mail. Oh, and Pine and elm on two systems. To me interface is just eye candy. I DON'T CARE what Hollyweird scandal, or flashing ad for a airline ticket/ car/ toothpaste/, is displayed next to some email that is an advert for Nigerian investments (that is as valid as the ads/articles) -which is what 90% of my Hotmail contains..
    I also do not try to juggle my life via some online calendar that can crash/die and leave me all a twitter where I am suposed to be at 10:00.

    Mail is mail. you toss the junk mail, you read the interesting stuff, grimace at the bills, and rememeber you need to send that birthday card to Mom.
    Online is no different then the paper kind. Hotmail's change of interface is like when the Electric company changed to smaller envelopes (and didn't bother to adjust their sorting machines). Better eye candy means more annoyance, Big Deal, Somehow, in spite of it, I supose I can still delete the spam. Thanks Microsoft for all the improvements.

    --
    - Minutus cantorum, minutus balorum, minutus carborata descendum pantorum.
  14. Comment removed by account_deleted · · Score: 5, Informative

    Comment removed based on user account deletion

  15. My Brief Review by ubuwalker31 · · Score: 3, Informative

    Looks slick and professional on first glance. No ads. Nice color scheme. Mail isn't automatically saved to the sent mail folder. Attaching a file to an email requires two clicks, one to browse for the attachment, and one to upload it. The interface seems fast. I tried using the gmail hotkeys, like f, c, and it didn't work. bummer. Only 2 gigs of storage space. Overall rating: 78/100

  16. Here's what I got: by pedestrian+crossing · · Score: 2, Funny

    Sorry, but it looks like you won't be able to participate in Windows Live Hotmail at this time.

    This might be because:

    Your account is with one of our partners and has additional features that Windows Live Hotmail doesn't support yet

    Windows Live Hotmail isn't available in your area at this time

    You have a parentally controlled account

    Your Windows Live ID indicates you're under 13

    --
    A house divided against itself cannot stand.
    1. Re:Here's what I got: by veganboyjosh · · Score: 2, Funny

      dude, you can tell them any date for your birthdate, they won't even know. just make up a birthdate that makes you older than 13.

  17. Hotmail Vs. Gmail by 99BottlesOfBeerInMyF · · Score: 4, Interesting

    Okay, I don't have a hotmail account, although I do have a Gmail one. So how do the two stack up? From reading comments here and looking at public sources I see:

    • Gmail - disk space of 2.6G versus 2G
    • Hotmail - attachment size, Hotmail claims to allow 10M attachments as the maximum, whereas Gmail claims 10M for the attachment and message combined. (Can anyone confirm the marketing is true?)
    • Gmail - Free POP support
    • Tie - I know Gmail has no ads and someone is claiming Hotmail has removed them now too for the free accounts. Can anyone confirm this?
    • Gmail - Spam, last I heard Gmail was winning the spam battle without the high false positive rate that has been plaguing Hotmail.
    • ? - interface. Any interface designers with a clue taken a look at both of these?
    • Gmail - prestige. We interviewed a person with a Gmail address the other day and someone commented that she probably has a clue in technology. At an old job someone made the opposite comment with regard to an applicant with a Hotmail address.
    • Gmail - cross platform support. Gmail works the same way with Safari and Opera, while Hotmail degrades to the old interface in them.
    • Gmail - language support. Gmail claims to support 41 unique languages (not variants) versus Hotmail's 31.
    • ? address book import/export - Gmail supports CSV import and export. Hotmail is unknown?

    Does anyone have any other comparative features or info or corrections for the above list?

    1. Re:Hotmail Vs. Gmail by Constantine+XVI · · Score: 2, Informative

      On the ads, Gmail certainly does have ads, they're just cleverly hidden in the news ticker and the side of your mails. I know they exist, but I don't see them unless I look for them.
      I'd definitley say Gmail wins out on the interface if WinLive Hotmail is anything like Outlook Web Access. Gmail has a nice clean design, but OWA definitley feels as if they tried to shove a desktop app into a web browser, with little success.

      --
      "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
    2. Re:Hotmail Vs. Gmail by A_Non_Moose · · Score: 2, Insightful

      Does anyone have any other comparative features or info or corrections for the above list?


      Only got my gmail account now (webmail wise) and haven't had hotmail for about a year.

      Spam: Gmail doesn't spam like hotmail does, IIRC. Hotmail announcements and crap like that you can't block.
      I mean, really. I don't give a fuck, and don't wanna see that trash. I think I had a filter that moved them
      to trash, but sometimes they'd still be in the inbox for one reason or another.

      Uptime/Access: Main reason I don't have hotmail is I checked it once every 3 weeks, and hit the "system down
      for maint" blather several times over the past several years (can't recall how long I had it, but I hated
      the interface after MS's purchase...that's how long). All it took was forgetting for 30.1 days, and all the
      mail was gone and account still active. You gotta be kidding me...fucking assholes.
      Gmail, IIRC, allows for 9months before action such as above. 30days vs 9months.

      (Is it odd that I just now notice MS's time frame is a menstrual cycle, and Gmails is a human's gestation
      cycle? Oddly says a lot about MS Hotmail, doesn't it? Considering how often MS is plugging holes...ok
      I'll stop now)

      Folders vs tagging/labels/conversations: Personally I'd like folders in gmail, to sort conversations in a less
      confusing way...heck I had to explain to a gmail user how to use "conversations/threads/whatever they call them"
      a while back...they're like folders, but they're not. Say you have a few listservs that you pay attention to.
      Seperate folders for each vs "listserv tag(s)". IIRC, you can make subfolders, but not sub"tags" say for
      win/lin administration. Folders are easy for sorting, not so much filtering, but the opposite is true for
      labels/convo's (IOW "thread view").
      All 3 together would rock the email world, I think.

      Easy way to archive: Gmail wins, IMO. Pop, Thunderbird and (text).mbx format vs OE integration/tricks and outlook's binary format (not easily shifted to other clients).
      See uptime/access time; granted I didn't lose anything I would miss terribly (now ex-gf's email included, for
      amusement only/reminder/spank bank material) but the principle of the thing; Short sighted, tight fisted,
      unyielding rules they'll blast your mail away in a heartbeat, vs 3/4 of a year? If you can't think to
      check email more than once every 3/4 of a year, stick with snail mail and DVD/USB thru the post.

      Prestiege/Spam(again): No kidding, the gmail invites *increased* the desire and heightend the profile.
      Hotmail, in addition to spamming itself was spamming everyone else and the spam was increased by the
      likes of aol/yahoo/msn and such. Before spam filtering in hotmail was added (much less worth a damn)
      the first thing I did was use the regular filters to send *.yahoo.com, *.aol.com and *.msn.com and
      the like to the spam, and then whitelist the one or two people with those addresses that I'd care
      to hear from.

      It all comes down to what if I lost my account for either?

      Hotmail: Mumbled "Fucking assholes" and moved on, not even bothering to reinstate the account/name.

      Gmail: Would not be happy, but would think similar to what I stated above. MY FAULT for waiting more than
      3/4 of a year, barring coma, abduction, or being stuck on an island with a bunch of fedex packages, there'd
      be no excuse that would not sound hollow.
      --
      Have you read the moderator guidelines? Well, have you, PUNK? (and I want a Karma: Gnarly option)
    3. Re:Hotmail Vs. Gmail by massysett · · Score: 4, Insightful

      Yeah, they're competing on features, but I think Google realized something entirely different. Yahoo and MS were in the business of extracting cash from the user base. That's why they charged for disk space upgrades, extra filters, POP access, and so forth.

      Google realized they're in the business of extracting cash from advertisers. To do that, Google mines data. They scan emails and search for patterns so they can sell ads to those who are most likely to want to see them. In order to mine this data, it benefits Google if they see as much email as they possibly can. I think that's what explains the original 1GB size limit while others were doling out a measly 2-4MB: with all that space, you're encouraged to horde mail, and Google is free to mine information from it.

      Same goes for your mail forwarding. Google sees every single message that is forwarded through their servers. They can keep that data and use it for marketing. Even if you're not using Gmail and seeing those ads, they might one day use that data to give you ads in another context.

      Perhaps this is not a bad bargain, but few seem to realize that Google's goals are not altruistic here.

  18. Re:From the article by macraig · · Score: 4, Funny

    "...at some point, everyone will be unilaterally migrated over to Windows Live Hotmail"

    What? How dare they! When did Google and Yahoo give 'em permission to do that?

  19. Re:Sounds a bit pornographic don't you think? by junglee_iitk · · Score: 2, Funny

    From when did hot possible naked dudes become porn?

  20. MOD PARENT UP by ronocdh · · Score: 2, Interesting

    Thank you for realizing this. Gmail's numbers are at least actual people. My e-mail addresses have NEVER seen spam from a Gmail address, but I've seen hoards from Yahoo alone. Please don't swallow those inflated statistics without choking.

  21. Some of the stupidity of Hotmail by vorpal22 · · Score: 2, Insightful

    I'm just baffled at how bad the design of the new Hotmail was done. For example, say I want to read a message in my junk folder. To do so, I click on the junk folder and select the message. This brings the header information onto the screen. A yellow bar at the top of the e-mail informs me:

    Messages in the Junk folder never get opened automatically.

    and invites me to click an "Open message" link to have the message load in full. I do so. This presents the message, but any links contained therein are disabled. This is indicated by another yellow bar at the top of the e-mail saying:

    Attachments, pictures, and links in this message have been blocked for your safety.

    with a link saying "Show content", which finally brings about the message how I desired it, which should have happened in the first place when I clicked on it.

    I don't like being treated like I'm a severely brain damaged five year old.

  22. FWIW I use GMail exclusively now by Dutchmang · · Score: 2, Interesting
    It's simple, I can now connect it to my own POP server and use their nice Web interface. I don't even use Evolution/Thunderbird anymore because they've just made it too easy for me not to. Much better than my ISP-provided NeoMail/Horde/Squirrelmail UIs.

    Oh and BTW I don't see any ads at all in my GMail.

    --
    I'm looking over the wall, and they're looking at me!
  23. Spam? by illuminatedwax · · Score: 2, Funny

    How about they fix their Spam filter or at least allow me to block a lot more domains? A mail provider with approved spam just isn't the way to do things.

    --
    Did you ever notice that *nix doesn't even cover Linux?