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Dell Linux Details

jon_anderson_ca writes "Dell, through their direct2dell website, has released some details of their soon-to-be-available Linux machines. Among the highlights: Only hardware that works with Linux is offered; open-source drivers are used where possible; binary drivers for Intel wireless cards, etc.; and no support for proprietary media codecs. Seems reasonable, but it's too bad that Click2Run isn't in Ubuntu 7.04 for the sake of those wanting to (legally) play DVDs, use AVI files, etc." The direct2dell site divulges no details on what models will be offered with Linux. For those we turn to linuxquestions.org, where proprietor Jeremy published a scoop last week: "We will be launching a Linux based OS (Ubuntu) on the E520, 1505 and XPS 410 starting next Thursday, 5/24."

18 of 288 comments (clear)

  1. Proprietary Codecs? by CastrTroy · · Score: 2, Informative

    Which proprietary codecs aren't specifically supported? There's a version of LinDVD you can get for Mandriva that AFIAK is completely legal. What about talking with apple and getting some Quicktime codecs. What about other Codecs like MP3 that aren't included in some distros, yet are included in others? Either way, I don't really think it will be a bad thing. Anybody ordering a Linux machine will know how to get their own codecs, or will know someone who does (this will be the person telling them to get the computer). I don't see any noticeable percentage of people buying a linux machine who won't be at the direction of somebody who linux-knowledgable. However, I think that if they don't include things like MP3 playing capability then it's a garauteed failure for all such users, no matter the percentage.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    1. Re:Proprietary Codecs? by CastrTroy · · Score: 3, Informative

      There's a couple options for you.

      1) Install a 32 bit browser, along with a bunch of 32 bit libraries. Downside is this takes up extra disk space for the 32 bit libraries, and your browser is only 32 bit. Upside is the rest of your computer is 64 bit, and I don't really think there's a real need to have your browser running in 64 bit.

      2) Wine at Adobe until they release 64 bit flash for linux. I think this will be a while, considering they completely skipped version 8 for Linux, and I'm pretty sure version 9 is still in beta.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Proprietary Codecs? by MadTinfoilHatter · · Score: 3, Informative

      2) Wine at Adobe until they release 64 bit flash for linux. I think this will be a while, considering they completely skipped version 8 for Linux, and I'm pretty sure version 9 is still in beta.

      First a slight correction: Adobe flash v9 came out of beta in January this year.
      Then an addition of a third available option:

      3) You can install the Netscape plugin wrapper http://www.gibix.net/projects/nspluginwrapper/ which allows you to use 32-bit plugins on a 64-bit browser. It works with Netscape and Mozilla browsers.
    3. Re:Proprietary Codecs? by Anonymous Coward · · Score: 1, Informative

      aka nspluginwrapper . or check out gnash from svn

    4. Re:Proprietary Codecs? by drayzel · · Score: 2, Informative

      I do not work for Dell, but I happen to have a friend that works for one of their outsource providers. He read some of the internal docs related to the Ubuntu launch and asked me about the Codecs and such as he was unfamiliar with the way things work in Linux land From what I could gather there will be no DVD decoding or MP3 software installed, techs are instructed not to help customers install or locate any such software. Part of the script is "Although the hardware is capable of reading DVDs we do not support that function on this platform." A few other highlights. Hardware support will be handled by Dell Techs (or outsourced techs) using the Dell Hardware Diagnostics that ship with the Utility CD (Software based) or PSA tests (Part of the BIOS). Any OS configuration or usage support will be handled by a support que at Canonical if the customer purchased a support contract with the system. Otherwise they are referred to community support resources. Perhaps I can have him email me the document... but the again from what he says even their Toilet paper has DELL CONFIDENTIAL stamped all over it...

    5. Re:Proprietary Codecs? by drayzel · · Score: 2, Informative

      Forgot to clarify that there will be a special que for Linux support at Dell. which is a good thing as the majority of the techs I know at that location would choke the second a customer mentioned linux.

    6. Re:Proprietary Codecs? by wellingj · · Score: 4, Informative

      I just installed Debian Etch on my new Thinkpad. Debian is one of the most free distros around.
      mp3 mpg avi divix all worked out of the box. I had to install 1 package and DVD is now working.

  2. restricted extras by Ash-Fox · · Score: 5, Informative

    Seems reasonable, but it's too bad that Click2Run isn't in Ubuntu 7.04 for the sake of those wanting to (legally) play DVDs, use AVI files, etc."
    Because start menu -> Add/remove programs -> Ticking 'ubuntu restricted extras' to get proprietary codecs, flash, java etc. is so much harder than 'Click2Run'.
    --
    Change is certain; progress is not obligatory.
  3. Re:But will they be cheaper? by Jimmy+King · · Score: 3, Informative

    I would think we could look at their current Linux supported offerings, the PowerEdge line, to get an idea.

    Base price is no OS.
    + $261 for RHEL5 w/ 1 year support
    + $785 for RHEL5 w/ 3 year support
    + $105 for Suse 10 EL w/ 1 year support
    + $262 for Suse 10 EL w/ 3 year support
    + $599 for Windows Server 2003 Standard
    + $974 for Windows 2003 SBS

    This seems pretty in-line with what the pricing was when the company I work for bought a Linux compatible Optiplex last year.

    With that in mind, I would imagine that the Ubuntu desktops will also be less expensive than the same desktop with Windows on it.

  4. Re:But will they be cheaper? by scumdamn · · Score: 2, Informative

    I think you can't because customers wouldn't stand for it. You COULD install it on Linux, but not if you're targeting your offering to Linux nerds as opposed to Linux n00bs. (And I say this as a Linux nerd.)

  5. Re:Is it going to be completely Ubuntu? by LevonB · · Score: 5, Informative

    They currently have a yum repository: http://linux.dell.com/repo/software/ I can only imagine they would have a debian based repository as well.

    --
    Levon Barker
  6. Sounds like they're doing it right by bl8n8r · · Score: 5, Informative

    I've never liked Dell, but they seem to be doing it right.

    * The default software from the Ubuntu media will be installed
    * hardware options thoroughly tested by the Linux team
    * restricted drivers where there is no equivalent open-source driver.
    * wiki page that gives technical details
    * recommend Linux users buy Dell printers that have PostScript engines in them.
    * We are evaluating options for providing (mp3/wma/etc codecs) this support in the future.

    They're not rolling their own distro (hello Oracle), they're checking out the hardware focusing on GPL drivers wherever possible, documenting via wiki, recommending Postscript supported printers, and they aren't ruling out the *legal* mp3 support down the road. They seem to just be saying "We are trying to figure something out with this mp3 royalty mess". Not to mention, they *must* be pissing off Microsoft big-time. I bet Balmer has chairs tatooed with the Dell execs names on them, just waiting for the right time. That's not like Dell either, historically. They are usually just another little m$ bitch when Bill cracks the whip. Maybe this is a new era for Dell.

    --
    boycott slashdot February 10th - 17th check out: altSlashdot.org
    1. Re:Sounds like they're doing it right by Poppler · · Score: 5, Informative
      Even better, they're going to push hardware vendors to write Linux drivers:

      For hardware options not offered with this release, we are working with the vendors of those devices to improve the maturity and stability of their associated Linux drivers. While this may not happen overnight, we do expect to have a broader range of hardware support with Linux over time.

      --
      What's the ugliest part of your body? Some say your nose, some say your toes, but I think it's your mind. -Zappa
  7. Re:Support DREAM by mhall119 · · Score: 4, Informative

    Heh, you must not use Ubuntu 7.04.

    Here's how it would actually work...

    Customer gets WMV file from his kid.
    Customer double-clicks WMV file, or right-clicks and selects "Open with Movie Player"
    Ubuntu: This file requires additional codecs to play, would you like me to install them?
    Customer: Yes please
    (wait 1 minute)
    Ubuntu: All done, enjoy your movie!
    Customer happily watches their WMV.

    The next day, Customer sends his Windows kid some awesome Theora file...

    --
    http://www.mhall119.com
  8. Re:Damn, no WUXGA laptop by Mountaineer1024 · · Score: 2, Informative

    I've got a Dell Inspiron 9400 which I believe is the E1705 (depending on market) and tried the Ubuntu 7.04 live cd.
    Everything worked perfectly with no extra effort.
    It prompted me when it reached the desktop that it needed to use a binary driver to make the wireless work, and work it did.
    It prompted me that it needed to use a closed source driver to make the nVidia 7900 GS work, and work it did.
    I stuck a SD Card into the side card reader and it promptly mounted and allowed me to move files on and off.
    The sound works flawlessly.
    The DVD burner works.
    The touchpad works.
    An external hdd and mouse worked.
    I'm not sure what else anyone can want.

  9. Re:But will they be cheaper? by glittalogik · · Score: 2, Informative

    As far as the average home user goes, just about anything you need can be found within 10 minutes on the forums or various tutorials and how-tos via google.

    Paid support from Canonical (source):

    9-5: $250/yr (USD)
    24x7: $900/yr (USD)

  10. Re:How many here will buy? by deadlocked · · Score: 2, Informative

    Not nescessearly when they go on sale, but my next laptop will be a Dell for sure. Not because it is distributed with Ubuntu, but because I now can install the distro of my choice and know the hardware is supported

  11. Re:Support DREAM by mhall119 · · Score: 3, Informative

    Theora is a patent-free, royalty-free open-source video codec. It's the video counterpart to the Vorbis audio codec and competitor to MPEG4 and WMV.

    http://en.wikipedia.org/wiki/Theora
    http://xiph.org/

    --
    http://www.mhall119.com