Best Buy Accused of Overcharging

An anonymous reader writes "Connecticut's Attorney General Richard Blumenthal has accused Best Buy of overcharging its customers. His accusation is that customers see one price on Best Buy's website, in stores salespeople would show them a different internal site from a kiosk. Best Buy denies the charges. 'Previously, the company confirmed that store employees have access to an internal Web site that looks nearly identical to the public BestBuy.com site, but the company's policy is always to offer customers the lowest quoted price unless it's specifically identified as a deal available only to online shoppers. Jerry Farrell Jr., Connecticut's consumer protection commissioner, said the lawsuit should be a warning to companies to be more transparent in their business practices.'"

Comments

Overcharging

[u-bend]

Slightly off-topic, but this reminds me of a story that a boss I had once told me. She was at a Best Buy with her kid, it was hectic, and there was just a ton going on. The cashier, some 17-year-old as I recall, surreptitiously copied down all her credit card info and then later went on a shopping spree. Included in the items he bought was about $1000 worth of baseball cards, and the total spree was 2-3 thousand dollars or so. He wasn't very smart about it, and was caught within a couple of days, and my boss got all her money back.

But I guess you could say she was significantly overcharged too.