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Best Buy Accused of Overcharging

Posted by Zonk on from the maybe-shouldn't-be-quite-so-greedy dept.

An anonymous reader writes "Connecticut's Attorney General Richard Blumenthal has accused Best Buy of overcharging its customers. His accusation is that customers see one price on Best Buy's website, in stores salespeople would show them a different internal site from a kiosk. Best Buy denies the charges. 'Previously, the company confirmed that store employees have access to an internal Web site that looks nearly identical to the public BestBuy.com site, but the company's policy is always to offer customers the lowest quoted price unless it's specifically identified as a deal available only to online shoppers. Jerry Farrell Jr., Connecticut's consumer protection commissioner, said the lawsuit should be a warning to companies to be more transparent in their business practices.'"

2 of 301 comments (clear)

  1. Free Trade by monxrtr · · Score: 0, Troll

    Now how do we go about charging AG's with "oversuing"? Somebody can either buy the product or not buy the product. Best Buy forces nobody to buy anything. It's always in absolutely every single case a *voluntary* transaction. Best Buy loses business if they mislead and word gets out. How many lawyers graduate per year these days? How many doctors? How many engineers? This is a ridiculous waste of taxpayer resources. FREEDOM means the right to sell or buy something for any price whatsoever, and to change your mind or change the price at any time whatsoever. No exchange ever occurs unless both parties agree to the exchange. By definition both parties to the exchange *profit* from that exchange, in absolutely every single case.

    --
    "From DNA to P2P, we are all Copycats now. Go Go Copycat Power! Copycat Powers activate! Form of, a Copycat." --monxrtr
  2. Re:was this neglegence intentional or unintentiona by KillerCow · · Score: 0, Troll

    Why would they even have an internal/external distinction if not to cheat customers out of an advertised price?

    If "Best Buy" has something for 29.95 on their website, then I expect "Best Buy" to have it for 29.95 in store. The only exceptions to this would be refurbs or other odd items that are not available in-store at all. If they want separate pricing, then they should be using separate names.