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Dell Thinks Ubuntu Makes Hardware More Fragile?

WolfWings writes "Apparently Dell has decided that Ubuntu-based computers are ineligible for their famed CompleteCare service, or any form of hardware warranty what-so-ever. The news has only recently hit Dell's own IdeaStorm website, via a forum post describing an interaction with the company's customer service. Says the customer, 'I am looking for protection from bricks. The laws of physics do not differ from one OS to the other...do they?' After so recently decided to support Linux on their machines, including limited technical support, Dell seems to be squandering any possible good-will with this decision to leave purchasers of these machines high and dry for hardware warranty coverage." Update: 06/05 23:40 GMT by KD : many readers let us know that Dell has said that the omission of extended warranty and CompleteCare options from the configurator for Ubuntu systems was an "ordering system glitch." It should be fixed by now according to DesktopLinux.com.

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  1. EDITORS: grammatical typo by HTH+NE1 · · Score: 0, Offtopic

    After so recently decided to support Linux on their machines, including limited technical support, Dell seems to be squandering any possible good-will with this decision to leave purchasers of these machines high and dry for hardware warranty coverage.
    I suggest "After so recently deciding" for the above. Alternatively, "After having so recently decided" would also work. Otherwise, a bigger change is needed: "After Dell so recently decided to support support Linux on their machines, including limited technical support, they seem".
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