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Sony Sues Rootkit Maker

flyboy974 writes "Sony BMG Music Entertainment is suing the company that developed anti-piracy software for its CDs, claiming the technology was defective and cost the record company millions of dollars to settle consumer complaints and government investigations. The software in question is the MediaMax CD protection system, widely derided as a rootkit. Sony BMG is seeking to recover some $12 million in damages from the Phoenix-based technology company, according to court papers filed July 3."

71 of 334 comments (clear)

  1. Sony BMG does nothing to hurt their reputation by trudyscousin · · Score: 4, Interesting

    The rootkit software was developed by First 4 Internet (now called Fortium Technologies). I suppose that an inability to sue straight can now be added to Sony BMG's portfolio of stupidity and arrogance. I hope SunnComm (now called The Amergence Group), as despicable as its own efforts were, totally owns Sony BMG.

    With all these name changes, I wonder when Macrovision is going to change theirs?

    --
    Those who can, do. Those who can't, write technology blogs.
    1. Re:Sony BMG does nothing to hurt their reputation by arivanov · · Score: 4, Funny

      With all these name changes, I wonder when Macrovision is going to change theirs. Probably on the day DRM is renamed as DCE as per recent industry execs suggestions. Digital Consumer Enablement.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    2. Re:Sony BMG does nothing to hurt their reputation by staticneuron · · Score: 2, Insightful

      The are suing who they purchased from. Why are you critizing a point that isn't even important.

    3. Re:Sony BMG does nothing to hurt their reputation by Red+Flayer · · Score: 4, Insightful

      Well, seeing as Sony did not have direct business dealings with Fortium, how would they have standing to sue them?

      Sony made the purchase from Amergence -- they are claiming, among other things, that Amergence delivered a product that did not operate as described.

      If Amergence wants to sue Fortium along the same reasoning, they are welcome to -- though I think they'd have a hard time of it.

      Who originally wrote the rootkit is of no relevance. What matters is whether Amergence falsely represented the product they sold to Sony.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    4. Re:Sony BMG does nothing to hurt their reputation by ajs · · Score: 4, Insightful

      First off, Sony will likely win, but as always, it will depend on the specifics of the contractual relationship.

      It's probably understandable that technologists would assume that the original author of the software would be the correct target of the lawsuit. This is not so. Sony is not suing over the failure of the code (the code worked relatively correctly), but over the fact that the software was sold to them as a means of controlling their market, and it not only failed to do so, but cause serious injury to their business as a result. That's the fault of the people who represented this software to Sony as a viable solution with acceptable risk.

    5. Re:Sony BMG does nothing to hurt their reputation by gsslay · · Score: 4, Insightful

      The rootkit software was developed by First 4 Internet (now called Fortium Technologies) Which is a totally irrelevant fact. Sony BMG's contract was with The Amergence Group Inc. If your phone didn't work, would you sue Alexander Bell or your phone company? Guess who you'd have more success suing?

      Which is not to say that Sony BMG's case has any merit. But then I, and everyone else here, do not know what the contractual arrangement between the two companies was and how the rootkit was presented to Sony.
    6. Re:Sony BMG does nothing to hurt their reputation by KevReedUK · · Score: 2, Funny

      Should that not be DCD - Digital Consumer Dis ablement?

      --
      Just my $0.03 (At current exchange rates, my £0.02 is worth more than your $0.02)
    7. Re:Sony BMG does nothing to hurt their reputation by HTH+NE1 · · Score: 3, Funny

      What matters is whether Amergence falsely represented the product they sold to Sony. How? By saying, "DRM is effective," or, "It's completely undetectable"?
      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
    8. Re:Sony BMG does nothing to hurt their reputation by HTH+NE1 · · Score: 4, Funny

      If your phone didn't work, would you sue Alexander Bell or your phone company? Guess who you'd have more success suing? I think you might be able to get a default judgment against Alexander Graham Bell for failure to appear. But then, I don't think he personally has any assets to seize anymore. Of course, IANAL.
      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
    9. Re:Sony BMG does nothing to hurt their reputation by BakaHoushi · · Score: 5, Funny

      But Big Brother said it would enable us. You have been reported to the Party.

      Also, we've always been at war with Eastasia.

    10. Re:Sony BMG does nothing to hurt their reputation by Nalarik · · Score: 4, Insightful

      DCE - Digital Consumer Enslavement

    11. Re:Sony BMG does nothing to hurt their reputation by flight_master · · Score: 3, Funny

      Also, we've always been at war with Eastasia.
      I have reported you to the secret police. We are at war with Eurasia. We have always been at war with Eurasia. Remember that. Always.
      --
      "Free software" is a matter of liberty, not price.
  2. $12,000,000 is peanuts. by Anonymous Coward · · Score: 5, Insightful

    Being able to pass the blame to someone else is priceless.

    1. Re:$12,000,000 is peanuts. by miro+f · · Score: 4, Insightful

      maybe Sony should sue themselves? =)

      I don't think Sony should be the ones suing them, they contracted the software, and it was delivered to their specifications. Sony can't blame the people who wrote the software for doing what was asked.

      If Sony didn't know what the software was doing then it's their own stupid fault.

      If the software was illegal, then it's surely a matter for criminal court, and surely Sony shouldn't be awarded damages for being stupid enough to have this software written in the first place

      --
      being vague is almost as cool as doing that other thing...
    2. Re:$12,000,000 is peanuts. by pluther · · Score: 4, Insightful

      ...they contracted the software, and it was delivered to their specifications. Sony can't blame the people who wrote the software for doing what was asked.

      I think they probably missed one important specification:

      It was supposed to do it without anybody knowing about it.

      --
      If the masses can keep you down, you're not the Ubermensch.
    3. Re:$12,000,000 is peanuts. by Red+Flayer · · Score: 4, Insightful

      I don't think Sony should be the ones suing them, they contracted the software, and it was delivered to their specifications.
      RTFA. One of Sony's claims is that it was not delivered to specifications.

      If the software was illegal, then it's surely a matter for criminal court, and surely Sony shouldn't be awarded damages for being stupid enough to have this software written in the first place
      Sony settled with various governments to avoid a lengthy legal process. If one of their suppliers was responsible for the illegal code, and falsely represented to Sony that the code was completely legal, then Sony sure as hell has both standing and reason to sue to be recompensed for those damages.

      Yes, Sony was responsible for releasing the rootkit on their CDs. However, it is quite possible that Amergence should be held responsible for misleading Sony if that is in fact what happened.
      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    4. Re:$12,000,000 is peanuts. by B'Trey · · Score: 2, Insightful

      $12,000,000 is peanuts to Sony, perhaps, but it isn't necessarily peanuts to the other players involved. Personally, regardless of how I feel about Sony, I think this is a wonderful development. I suspect that a lot of DRM technology companies will reconsider how they do business based on this. Anything which might give them pause is a Good Thing in my book.

      --

      "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

    5. Re:$12,000,000 is peanuts. by Anonymous Coward · · Score: 2, Informative

      The company behind the rootkit used to be based just up the road from me in Banbury uk. Before the company website was taken down there were some nice BIO's of the directors. Would you know it they were all Sony Directors as well.

      This whole thing stinks big time

    6. Re:$12,000,000 is peanuts. by Paradise+Pete · · Score: 4, Interesting
      One of Sony's claims is that it was not delivered to specifications.

      They should have said that a year ago. And bent over backward to fix the problem. Instead, you may recall, one of their public statements was to shrug it off and say "Most people don't even know what a rootkit is." As if somehow that was the salient point.

      I can't understand how anybody who does understand what they did would ever do business with them again, just as a matter of principle.

    7. Re:$12,000,000 is peanuts. by AdmiralWeirdbeard · · Score: 3, Insightful

      Yes, but I believe what the gp was saying is that this claim of "software wasnt delivered to specifications" is clearly a post hoc piece of garbage that they are alleging to try to pass the buck. They fought too hard and long saying that there was nothing wrong with the rootkits and that it was necessary to protect their IP blah blah blah blah, for any kind of *collarpull* "oh we totally didnt ask for the software to do these things" to be given any credence whatsoever.

      What do you think went down? Sony asked for a noninvasive piece of monitoring software that could be easily detected and removed or blocked from being installed, and then they were delivered a fucking rootkit instead and they went "Dur, look fine to us" and ran with it? Fuck no. They tested it, inspected it, decided it was exactly what they wanted, and then ran with it. And they deserve every penny lost because of their actions.

      --
      Come read my stupid blagablog. Rants and Giggles
    8. Re:$12,000,000 is peanuts. by Red+Flayer · · Score: 2, Interesting

      Well, there're a couple other factors, one would be whether Amergence represented the rootkit as being completely legal. Another would be the fact that it contained GPL code without attribution and release of the source code, opening Sony up to copyright violation suits.

      I agree with you, this does not let Sony off the hook -- however, there may be culpability at Amergence as well, and I would like that to be determined and consequences levied. What I would really like to see is Sony being fined an additional amount equal to whatever they are awarded (if anything) as a result of this suit, so that everyone gets punished.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    9. Re:$12,000,000 is peanuts. by mrchaotica · · Score: 2, Funny

      Hey, could you re-post? I think your last word got cut-off; I couldn't see it.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    10. Re:$12,000,000 is peanuts. by Paradise+Pete · · Score: 2, Interesting
      To not do business with them again is certainly your prerogative, but seems awfully short-sighted. My guess is that, at this point, Sony is the LEAST likely company to ever try something like a rootkit again

      The point of doing it because of principle is not because of future behavior. Having principles is important. It makes one a better person. I don't do it for Sony, I do it for myself.

  3. Responsibility by fastest+fascist · · Score: 5, Insightful

    Seems to me like the responsibility for the functioning of a product should fall upon the distributor. Of course, you could ask if Sony is suing more for the money or as a PR measure to try to shrug off some of the blame for the whole debacle.

    1. Re:Responsibility by AvitarX · · Score: 5, Insightful

      Sony was responsible for distribution to the public.

      Now they are trying to hold someone responsible for distributing to them.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    2. Re:Responsibility by toleraen · · Score: 5, Insightful

      It was Sony's responsibility. Hence they were sued by the consumers for it. However, if the company provided Sony with software that was not fully functional (overly functional?) without disclosing it, it's definitely court time. The PR certainly doesn't hurt though.

    3. Re:Responsibility by cbreaker · · Score: 2, Insightful

      That seems proper if you ask me.

      --
      - It's not the Macs I hate. It's Digg users. -
    4. Re:Responsibility by jbreckman · · Score: 2, Insightful

      It seems like they are bringing to the public light again. Most people I know have forgotten about this debacle (or never knew about it to begin with). If I was Sony, I'd try to bury the rootkit fiasco as much as possible, not have a large public lawsuit.

      Seems like really bar PR. But then again, it IS Sony.

    5. Re:Responsibility by LintMan · · Score: 2, Informative

      Sony is more than the distributor here. They are not Walmart selling the rootkit DRM to customers. Sony *contracted* those guys to create the DRM to their specifications, which almost certainly included requirements along the lines of "prevent users from disabling or removing the DRM or working around it". Surest solution: rootkit. It was probably pitched to Sony as "security features being embedded in the Windows kernel to prevent user tampering".

      And I sincerely doubt, based on Sony's comments at the time, that Sony would have cared at that point if they had been told it was a "rootkit" and some users would be offended. I'm guessing that if there wasn't also the exploitable hole that made it a real security breach and made the story explode, the story would have blown over and Sony might still be using the crap.

      So Sony might not be suing because it's rootkit software, but because it's a rootkit that leaves Sony open to being sued by anyone that got hacked. IOW, not that it's sleazy software, but that it's poorly made sleazy software. Yeah, Sony, that'll really be a PR boost for you.

    6. Re:Responsibility by ookabooka · · Score: 3, Insightful

      I just thought of a counterpoint to my argument, and then figured out a counterpoint to that. . .so I'm gonna post both as a reply:

      Counterpoint:Sony is still ultimately responsible for what goes on their disks.
      Counter-counterpoint:If Sony sends a software engineering firm a description for a project and the firm gives them a finished project, expecting Sony to have software engineers of its own to go over and affirm it is built to spec is a bit hard to swallow. They might have well just built it themselves in the first place. I'm sure you could think of a million examples, like a mobo manufacturer that orders capacitors that are faulty. . .whos responsibility is it? The mobo manufacturer because they are last in line before consumers?

      Alright, before I go I'll say one more thing: How does this compare to Firestone v. Ford blowouts. Discuss.

      --
      If you are about to mod me down, keep in mind that this post was most likely sarcastic.
    7. Re:Responsibility by badasscat · · Score: 3, Insightful

      Either way I'd expect a company of Sony's scale to put in the due diligence to ensure the products they buy are without legal issues.

      That's not really the way it works, in any company.

      Too many deals are done for a large company to scrutinize every single product they buy. That's the whole point of using outside vendors; if they're going to put in the time to fully examine all the code, they may as well just develop the DRM themselves. Instead, the contracts are worded in such a way that it puts the onus on the provider of the product. That way, it's in the best interests of the provider of the product to ensure that what they're providing meets specifications and adheres to the letter of the contract. Otherwise, they know they're at risk of a lawsuit like this.

      I doubt the contract here was any exception, which means Sony most definitely has the upper hand. And they really have to file a lawsuit in order to preserve their leverage against all of their other technology providers. This is how they ensure they get what they're contracting for.

    8. Re:Responsibility by Paradise+Pete · · Score: 2, Insightful
      If Sony gave a vague description, then I think both would be to blame. If Sony gave a very verbose description, and all the offending stuff was added by the firm for whatever reason, then sure I think they should sue. If, however, the firm built it to Sony's description, then obviously they have next to no liability (maybe accessory to crime or negligence).

      What happened was criminal. If it was Sony's specification, then whoever specified and authorized should go to prison, just as would have happened if this were some individual "hacker." If the contractor did it on their own then some of them should go to prison, just as would have happened if this were some individual.

      In hopes of avoiding a series of "you must be new here" and "welcome to America" replies, I'm not saying I'm surprised nobody was punished. I'm just saying that's what *should* have happened.

  4. I bet they knew but didn't understand by jjeffrey · · Score: 5, Interesting

    I'd be prepared to put money on Sony losing this case. I'm sure we've all seen this sort of thing before. Media Max will have warned Sony that the approach had problems, they will have a mail chain demonstrating that, but Sony's management will have bullishly insisted on the security features it offered while ignoring or not bothering to understand the warnings it contained about the risks. What are the chances even their own technical advisors internally warned against it?

    1. Re:I bet they knew but didn't understand by that+IT+girl · · Score: 5, Informative

      That's the first thing that came to my mind--it's ridiculous for Sony to claim that they had no idea what it was going to do or that they actually thought nobody would care. Remember what Sony president Tony Hesse said about it back in late 2005?

      http://www.betanews.com/article/Sony_President_Roo tkit_of_No_Concern/1131475197

      Suuuuuure, Tony. That kind of flip attitude about it will not be exactly convincing.

      --
      10 FILL MUG WITH COFFEE
      20 DRINK COFFEE
      30 GOTO 10
    2. Re:I bet they knew but didn't understand by trudyscousin · · Score: 2, Informative

      Though I like your link, I like this one more, just because Hesse's infamous remark is now enshrined in a fitting place (bottom of page).

      --
      Those who can, do. Those who can't, write technology blogs.
  5. Like a celebrity deathmatch... by Whiney+Mac+Fanboy · · Score: 2, Funny

    Watching this will be like watching a celebrity deathmatch between Kim Jong Il & George W Bush.

    You're hoping there's some way both will lose.

    --
    There are shills on slashdot. Apparently, I'm one of them.
    1. Re:Like a celebrity deathmatch... by Whiney+Mac+Fanboy · · Score: 3, Insightful

      Your post indicates that you think I equate Bush & Kim Il. I dont. I just hope they both lose (in a celebrity deathmatch).

      --
      There are shills on slashdot. Apparently, I'm one of them.
  6. The enemy of our enemy... by Dan+East · · Score: 4, Insightful

    The enemy of our enemy is still our enemy. In this case let them fight it out, and hopefully in the future all parties involved (content producers, technology developers, etc) will be too scared of financial damages to do something this stupid again.

    This is actually a very good thing, because no-one involved will be immune to the consequences.

    Dan East

    --
    Better known as 318230.
  7. Why stop there? by elrous0 · · Score: 2, Insightful

    To bad they can't sue the guys who made AACS (since they're part of the consortium). I wonder if they'll be able to sue the people who developed BD+, once that gets owned.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
  8. Sony lawyers are shocked and surprised. by 140Mandak262Jamuna · · Score: 4, Funny

    In a recent development the lawyers of Sony were bewildered. None of the documents they had on their computers relating to the contract and negotiations with MediaMax could be found in their computers. The lawyes were muttering, "cant believe it. I know I saved those emails and pdfs right in the hard disk. Where the hell could they be hiding?".

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  9. Time to [try to] save face.. by jschroering · · Score: 2, Insightful

    I fully believe Sony knew what they were getting in to with this company. Sony also knew that if anything went wrong (like it did), they'd be able to easily sue this company which is a fraction of it's size.

    Sony isn't earning any points back with me on this one..

  10. Taking responsibility by DoofusOfDeath · · Score: 2, Insightful

    I want both Sony and MediaMax to suffer greatly. (It's ok for Sony to survive imho, but MediaMax should probably die and have its fields salted.)

    But isn't this a bit like a bank robber who shoots a cop suing Smith and Wesson? E.g., it sounds like Sony knew (or should have known) exactly what it was putting on their CDs.

  11. There's an idea! by Rob+T+Firefly · · Score: 4, Insightful

    All those landmines I buried in my front lawn made me look like a total psychopath when they blew up all those postal carriers, girl scouts, and neighborhood cats. Apparently, I can restore my status as a fine upstanding member of the community by simply suing the manufacturer of said landmines!

    1. Re:There's an idea! by king-manic · · Score: 3, Insightful

      All those landmines I buried in my front lawn made me look like a total psychopath when they blew up all those postal carriers, girl scouts, and neighborhood cats. Apparently, I can restore my status as a fine upstanding member of the community by simply suing the manufacturer of said landmines!

      If you hired a security company to burglar proof your home and were not present for the installation of land mines then you might have a case.

      --
      "There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy."
  12. Worms. vs Birds by neoshroom · · Score: 2, Interesting

    New York-based Sony BMG, a joint venture of Sony Corp. and Bertelsmann AG, declined to elaborate on the suit. Sony BMG is home to names such as Bruce Springsteen, Carrie Underwood and Modest Mouse.

    Modest Mouse
    Worms. vs Birds


    Self pity me, it's so pitiful
    You can see that birds and worms don't get along
    Self-righteous me, it's so wrong and
    You can see that we don't have to get along
    Self pity me, it's so pitifull
    You can see that birds and worms do not agree
    And we will crawl
    (Will crawl)

    --
    Big apple, new Yorik, undig it, something's unrotting in Edenmark.
  13. Blood Suckers by Anonymous Coward · · Score: 2, Interesting

    Last fall, the company agreed to pay a total of $5.75 million to settle the litigation and resolve investigations by officials in several states.

    Sony BMG is seeking to recover some $12 million in damages from the Phoenix-based technology company, according to court papers filed July 3. $12 million > $5.75 million

    Will the real victims here (the customers) see this extra cash?

    The Sony Corporation
    Making cash off of their customer misfortunes since 1946
  14. Defective by Design by Synchis · · Score: 5, Informative

    Yet another great example of a Product with DRM being Defective by Design! Join the movement: Defective By Design

    --
    Thomas A. Knight
    Author of The Time Weaver
  15. But didn't they read the Click-through EULA? by erroneus · · Score: 4, Insightful

    ...that they do not warrant nor guarantee this software to be suitable for any function or use, especially for that which it was designed? That they agree to indemnify (love that word, it means you can't sue or hold responsible) the seller or maker of the software for any reason at all?

  16. Let me be the first to say... by CastrTroy · · Score: 4, Interesting

    Let me be the first to say that this is completely stupid. Nobody forced Sony to put that software on the CDs, and I wouldn't doubt that Sony knew exactly what they were doing when they put that software on the CDs. If they didn't, well then, it's their own fault. Having them pass the blame on to the company that made this software just make me hate Sony even more. Sony has done so many braindead things in the past couple of years that it's no wonder that Nintendo stock rose above theirs, if only for a short while. From rootkits, to $600+ consoles, to sueing the people who sold them the rootkit, I just can't imagine what they'll do next.

    Disclaimer: I'm not saying I hate them because they released a $600+ console ( + because it's even more expensive once you buy a game and a second controller) but what I'm saying is that it's a really boneheaded idea, and I don't know how they ever thought it would have mass appeal, no matter how good the graphics are.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  17. Re:Let's have a closer look at that business plan by Rik+Sweeney · · Score: 2, Interesting

    Step 5. Make sure your Killzone 2 E3 trailer very closely matches the 2005 CGI trailer.

    In all seriousness though, if you pay someone to write you some software and it fucks up, whose fault is it? Theirs for not testing it, or yours for not testing it again?

    Maybe we'll see another article in a couple of days:

    Rootkit Maker sues QA company...

  18. I hope Sony read the EULA... by sjs132 · · Score: 5, Funny


    "Section 938.334 Sub W.

    By agreeing to use this product to proctect your music CD's from piracy you also agree to hold us immune from any lawsuits, incurred directly or indirectly, due to your customers not liking this product."


    oops... Guess they should read those EULA's VERY CAREFULLY...

    At least that is what these companies would say to us...

    ":{ Grr...

    --
    --- Relax, that mass muderer is just trying to reduce our carbon footprint, one fetus at a time...
  19. IT'S DEFECTIVE by Opportunist · · Score: 2, Insightful

    I think Sony has a case there. It was supposed to be a rootkit, and rootkits are usually impossible to find. Some "hackers" found it, so it obviously has to be defective. If it was working as advised, nobody would've found it.

    Wait, did anyone here think Sony complained that it was a rootkit, and that this was the defect? Get real.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  20. Re:If Kim Jong Il Were President by lilomar · · Score: 3, Insightful
    You had me until:

    There would be no hollywood stars, or media or celebrity watch, At which point I start thinking about acceptable trade-offs...

    [/joke]
    --
    The creator of this post (Jacob Smith) hereby releases it, and all of his other posts, into the public domain.
  21. Re:Let's have a closer look at that business plan by ArsenneLupin · · Score: 2, Insightful

    if you pay someone to write you some software and it fucks up, whose fault is it? Theirs for not testing it, or yours for not testing it again? This would be relevant for unintentional errors. But this rootkit, as far as I understood, performed just as designed. It was an intentional nastiness, and that nasty intention was shared by both Sony and the software company.

    A better analogy would be: if you pay a hitman to rid you of your nemesis, and he gets caught, who will go to jail? The answer: both you and the hitman...

  22. Have you guys actually been boycotting Sony? by Micah · · Score: 2, Interesting

    Just a question I've been wanting to ask for a while. How much has this whole rootkit debacle caused you to avoid Sony products?

    Shortly after it happened, I promised myself I would buy nothing with a Sony brand for at least a year. To my knowledge, I complied with that (though they do have tentacles in more things than you think, so who knows). I figured I need to end the boycott after a year, or else there wouldn't be any incentive for them to change anyway. I still haven't bought anything major from Sony -- the very name SONY screams to me "infected millions of PCs with rootkits, and tries to take away my Freedom!" But enough time has passed that I would probably consider buying a Sony product if it really were the right one for me.

    How about you?

  23. Re:I'm confused by Craig+Maloney · · Score: 5, Funny

    I believe the formula works like this:

    Sony releases DRM protected discs = -5,000 pts.
    DRM Discs contain rootkit = -10,000 pts.
    Sony denies any wrongdoing = -60,000 pts.
    Sony realizes mistake = +100 pts.
    Sony releases patch = +1,000 pts.
    Public realizes cure worse than the disease = -5,000 pts.
    Sony recalls discs = +10,000 pts.
    Sony releases BluRay and PS3 = 0 pts.
    Sony sues DRM Manufacturer = + 1pts.

    So, in total, Sony is 68,899 points in the hole. I think its safe to say they're still pariahs here.

  24. Oh, they saw it all right by Anonymous Coward · · Score: 2, Informative

    I know nothing of the DRM sales pitch made to Sony, but if I was making the sale, it would go like this:

    When you are selling a product with a significant technical "issues", the standard practice is to use a technique I call "sell high". With this method, the salesperson seeks out the highest level "decision makers" they can find -- making an effort to go over the head of anyone with a technical background. The sales team typically consists of an MBA-type male who comes across as a golfing buddy to the decision making group. The other person is usually an attractive woman who demonstrates the product in such a way that the suits are watching her instead of thinking. The sales pitch is based entirely on things the suits understand -- the problem, the need for a solution, the cost, and perceived benefits. Dirty little details like technical issues are left for the "little people" to figure out later. It's not all that hard to get a roomful of MBAs to cheerleading the "project". Even better if the whole thing is instigated by a CEO or senior manager who has issued some kind of directive to "do something" about piracy. The ultimate weapon of such a sales force is the golf trip. By the time the group reaches the 19th hole, it's a done deal.

    At my old company, we had a level of management that made decisions and commitments without consideration of technical matters. We referred to them as "the golfers". The products and projects we got stuck with were referred to as "golfware".

    My guess is that by the time anyone at Sony with a technical background was involved, they complained. But it was too late to convince the MBA cheerleaders that the technology they just bought was worse than worthless.

  25. Re:I bet they don't care by BForrester · · Score: 2, Interesting

    I'd be prepared to put money that Sony knows it will lose, but doesn't care. If this action is for PR purposes -- and I assume it is -- Sony will accomplish its purpose regardless of the outcome.

    Major lawsuits are big news. The convoluted and complicated resolutions of those lawsuits are much less interesting for the general public. For example, everyone knows that Microsoft has been tied up in various litigation in various countries for the past decade, but the average citizen has no idea how these cases have turned out.

    The end result is that the average electronics consumer will learn from the media that:

    1 - Sony produced bad technology that hurt customers
    2 - Sony is suing the bad people responsible for this
    3 - The court's decision on the matter is hidden in a 20 word article on page 47 of the weekend edition.

  26. Re:I'm confused by networkBoy · · Score: 5, Insightful

    A company to hate I think that's microsoft around here, though Sony is up there too I guess.

    Nothing wrong with preventing copy yes there is something wrong. I do not want to buy a song from iTunes for a buck that I already have on disk, just to listen to it on my iPod, or better yet, I don't have an iPod, so iTunes is useless to me, and AllOfMP3 is shuttered so I can't get MP3's there, thus they have to come from my CD or from file-sharing as my only two choices.

    The company they hired pushed faulty software Actually I think this was a different company than the root kit, but since most everyone who understands the media's goal with DRM agrees it's defective by design, then yes I agree.

    As a person who has used sony programs and devices for years ditto, though no more and never again if at all avoidable

    I can attest that normally their EULA's are in your face and pretty annoying. This case just seems out of character for the company. betamax licensing was just as bad, no it's not that far out of character. Just in the consumers face nowdays.
    The Sony I used to love is dead. Management changes have turned it from a pioneering company into a slogging lumbering hulk that only wants more money, not customers' loyalty.
    -nB
    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  27. Illogical by Jerim · · Score: 2, Interesting

    Wait, so Sony contracts with a company to put rootkits on its cd's. Then when Sony gets caught in a public relations backlash, they blame the company that supplied the rootkit? That is like a drug user blaming his drug dealer for selling him the drugs the cops caught him with. Corporate responsibility just died.

  28. Re:Long term consequences by The+Cisco+Kid · · Score: 2, Interesting

    Only one slight nitpick - hampering DRM isn't about reducing the effectiveness of copyright. Its about preventing distributors from overstepping the rights they have with copyright, and taking rights away from recipients of the distributed materials that copyright says they are allowed to have.

  29. Works for me by phorm · · Score: 2, Informative

    I really doubt it will help Sony's PR any to do this. Those that actually know about the rootkits will know that Sony is at fault. Those that don't will remain clueless. A rootkit maker will either be sued out of existence or tied up in court. Finally, it will probably make many think twice about doing business with Sony in the future, since nobody wants to end up as their new scapegoat.

    Sounds like a good plan to me, take careful aim at that foot, Sony!

  30. If there is any justice they will get a coupon by bigbigbison · · Score: 3, Interesting

    The results of the class action lawsuit against Sony was that you could either get $7.50 and download an album or download 3 albums. Like every class action lawsuit I've ever been a part of from Sony all the way back to when Kodak brought out their own version of a Polaroid-style camera, the only people that ever benefit are the lawyers. The rest of us just get coupons for more crap from the company that caused the problem in the first place.

    If there is any justice then Sony will just get a coupon for more rootkits from the company and not any actual money.

    --
    http://www.popularculturegaming.com -- my blog about the culture of videogame players
  31. Would you contract to Sony for DRM after this?? by ohearn · · Score: 2, Interesting

    Of course they are the least likely company to do something like this again. After this lawsuit anyone that Sony tries to contract to write the software again would be a fool to take the job. Do you really want to go contract work for someone who has a history of suing its contractors?

  32. Re:Responsibility - PR DOES hurt by reiley · · Score: 3, Interesting

    I think the PR DOES hurt in this case. They should be trying to let people forget that they ever distributed root kits at all

  33. Re:I'm confused by riceboy50 · · Score: 5, Informative

    I do not want to buy a song from iTunes for a buck that I already have on disk, just to listen to it on my iPod, or better yet, I don't have an iPod, so iTunes is useless to me I am tired of this argument. It is just plain incorrect.
    1. You do not have to buy music from the iTunes store in order to listen to it on your iPod. If you rip the music into iTunes from your CD, it will be in the AAC/MP4 standard sans DRM.
    2. iTunes does not require an iPod or the iTunes store in order to be a useful application. It is just a media jukebox that can rip and burn CDs. However, it can also purchase music from the iTunes store and copy files onto an iPod.
    When are people going to stop deriding iTunes and the iPod on these grounds?
    --
    ~ I am logged on, therefore I am.
  34. Re:I'm confused by Homr+Zodyssey · · Score: 2, Interesting

    I got my first iPod for Christmas '06, so I've been playing with iTunes for about 7 months now. I concur with everything riceboy50 just said, and it was exactly what I was thinking as I read networkBoy's post.

    I dislike iTunes for other reasons. It seems to be a resource-hog. It installs background processes that are always running. Its yet another program that adds "qttask" to my startup programs. It's covered with annoying ads, and makes poor use of screen real-estate.

    That being said, I'd like to paraphrase Winston Churchill. iTunes is the worst iPod/podcatcher/jukebox software for Windows except all the others that I've tried. I would actually be most grateful if someone could point me to an open-source alternative that actually works (unlike Floola).

  35. Chain of Commerce by Kozar_The_Malignant · · Score: 2, Informative

    >I hope SunnComm (now called The Amergence Group), as despicable as its own efforts were, totally owns Sony BMG.

    In dealing with product liability claims, which this is, you have the right, generally, to go after anyone in the chain of commerce you want. If they think someone else is at fault, they can cross-complain. This provision is good consumer protection.

    For example, let's say you bought one of the famous inferno model Mr. Coffee makers at Sears. You take it home, take it out of the box, plug it in, make coffee, and go off to the movies. The Mr. Coffee malfunctions and burns up your kitchen and maybe the rest of your house. You can make a claim for damages against Sears, where you bought it. Their defense is that they "bought it in a box and sold it in a box," made no modifications, and so have no liability. It is up to them, however, to tender the claim to Mr. Coffee. They aren't off the hook until Mr. Coffee steps in.

    This can be really important if you are dealing with an overseas manufacturer. You go to Sears and buy an electronic device manufactured by a South Korean company using parts from Malaysia, Taiwan, and Bangladesh. One of those parts malfs and burns down your house. Who do you want to go after? You go to Sears and make it their problem.

    In the case of Sony, the same rules apply. Now whether they knew or should have known that the product was defective is a matter for the courts to decide, but the basic rules still apply.

    --
    Some mornings it's hardly worth chewing through the restraints to get out of bed.
  36. The letter of their contract will decide by davinc · · Score: 2, Insightful

    Really it will come down the exact wording of the contracts. Either Sony did or didn't get what they asked for, and they did or didn't give the appropriate sign-off.

  37. Re:I'm confused by HiThere · · Score: 2, Insightful

    I you want to make that distinction, go ahead. They're both paying money into the same pockets, however.

    Personally, I don't currently intend to ever purchase anything from Sony again. I suppose that they *could* change my mind, but not without understanding just how evil it is to put rootkits in people's computers. After realizing that, then they'd need to decide to provide genuine, as opposed to symbolic, recompense. Then they'd have to actually do the deed. That would bring them back close to neutral. At that point I'd start considering them again. Then I'd reject them because I don't like DRM. Currently I reject them for being treacherous backstabbing sleaze mongers who make equipment that can't be trusted because they either think rootkits are good or have neither morals nor ethics.

    Once they recover their status to just being DRM vendors, then I can consider them. They'll still probably lose out against the competition, because I don't like DRM and won't pay extra to support it, but they'll have a possibility of a sale if they provide superior equipment at a good price, and if non-DRM software isn't discriminated against. But they'll need to prove that latter.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  38. Re:I'm confused by Paradoks · · Score: 3, Insightful

    IANAL, either, but if I recall correctly, the DMCA doesn't have a fair-use exemption. So, sure, you can make all the fair-use copies you want from any of your copy-protected CDs or DVDs. It's just that, while exercising your fair-use rights, you'd be circumventing DRM, which is illegal under the DMCA.

    Which is why those who support that portion of the DMCA are enemies of freedom.

    So to speak.