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Our ATM Is Broken, Go To Jail

Actually, I do RTFA writes "This community recently discussed possible criminal prosecution for people who took advantage of faulty slot machine software. At the time, many here drew an analogy to a hypothetical ATM that dispensed too much money. Well, apparently, that too may result in criminal charges. Although they suspect that someone may have tampered with the ATM, they are considering charging anyone who got extra money from it." Here is an editorial musing on the morality of such unexpected windfalls.

34 of 575 comments (clear)

  1. Bank error in your favor! by HitekHobo · · Score: 5, Funny

    Go directly to jail. Do not pass Go. Do not collect $200.

    1. Re:Bank error in your favor! by slickwillie · · Score: 4, Interesting

      A long time ago we opened savings accounts for our two kids, $100 each IIRC. There was no activity except interest for years. One day I looked at the statements and in my son's account there was a deposit for something like $100,000 or so. Then a few days later there was a withdrawal for the same amount. But the interest of over $100 stayed in the account. We never said anything and neither did the bank.

    2. Re:Bank error in your favor! by vought · · Score: 5, Informative

      That's a real dumb thing to do; every deposit over $9999.99 is subject to tax reporting.

      You should report the incident immediately to the bank and the IRS. Otherwise, they will screw you to the wall for money laundering.

    3. Re:Bank error in your favor! by fermion · · Score: 5, Insightful
      It is the lack of symmetry that bothers me. For instance, a while back a bad check was improperly credited to my bank account. As a result, i bounced many checks and had no money. If I had been worse off, i could have been in real trouble. Fortunately I was not living paycheck to paycheck, so I had time to get the matter cleared up. Clearing up this matter required a trip to the bank and signing many papers. Note that the bank had a copy of the check, and the account number the check was deposited to was not my own, so they could have fixed the error themselves, if they pleased.

      So here is the issue. They can bankrupt me with no significant repercussion, and don't even have to make an effort to correct the mistake unless I beg them to do so, but I have to immediately report any mistakes they make. Now, if I could claim treble damages for any mistake the bank made, and double digit damage for any mistake that was not fixed 24 hour after a report, then perhaps I could agree to civil prosecution for taking advantage of a defective machine.

      Breaking a machine, or in this case taking advantage as a broken machine is criminal activity. But unless I can prosecute the CEO of bank for criminal negligence when I have no money for week due to the firms mistake, then I don't see how the bank should charge me for criminal activity when their machines give me $400 instead of $100. At most, like they do when they screwed me over, I should asked to give the money back, and perhaps, if necessary,pay a small fine. Note, however, that the bank does not offer to pay me for my inconvenience.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  2. Lopsided priorities by Tablizer · · Score: 5, Insightful

    This is yet more evidence of how materialistic our society has become. It is NOT a crime to not report the observation of a beating or death. Yet it is a crime to take advantage of a faulty slot machine? Something is F'd. Big business has too damned much influence over the laws of this country. They don't care if people die as long as they get their fucking loot back.

    1. Re:Lopsided priorities by kannibal_klown · · Score: 5, Interesting
      If this happened to me during while the bank was open, I'd go inside and let the tellers and/or manager know. After all it wouldn't take me too much time, it would be the "right" thing to do, and I wouldn't have to worry about getting in trouble. I mean I'm there anyway already, so why not just tell them.

      If this happened to me while the bank was closed, which is a good percentage of the day / week, then it gets annoying. It's one thing to pop my head in and say "Excuse me, but bla-bla-bla" but the only time I'm free when the bank is open is Thursday nights (for 1 hour) and Saturdays. So it's a real hassle to:
      • remember about it the next day
      • wait until I have the extra time to call from my job (since there isn't a branch near my work)
      • lookup the number
      • get past the annoying automated touch-tone-service
      • speak to a manager
      • etc
      But I guess if I didn't do all of that, then it's my fault they screwed up.
    2. Re:Lopsided priorities by Orange+Crush · · Score: 4, Interesting

      Cost benefit analysis. Same tool the company uses for decision making. If the ATM shorts me, I decide if the amount shorted is worth my time and hassle to correct. If not, I eat the loss as a cost of doing business. If the ATM gives me too much cash, I'll be a nice guy and tell them if they're open. If they're closed, I'm not going to derail my whole day so I can pay them back money that should never have been given to me by the machine *they're* responsible for (and insured on). Cost of doing business.

  3. Isn't it interesting that by JohnnyGTO · · Score: 5, Insightful

    when that bank errors in your favor, your screwed but when the bank errors in their favor, your screwed?

    --
    Si vis pacem, para bellum! For evil to succeed good men need only do nothing!
    1. Re:Isn't it interesting that by HomelessInLaJolla · · Score: 4, Insightful

      Not to point out the obvious or anything, but with average American household debt being what it is, and what it has been for over one hundred years, juggling bills and living paycheck to paycheck is a mathematical fact.

      As long as you ignore that rather simple fact, then, yes, you have a point. People should pay their bills before the due date.

      --
      the NPG electrode was replaced with carbon blac
    2. Re:Isn't it interesting that by Chibi+Merrow · · Score: 5, Interesting

      Actually this wasn't me but my Aunt in this case... But my Aunt had automatic bill pay set up w/ her bank (I think Whitney) and the bank goofed and mailed the check to the school her kids attend late. The school charged a late fee of $200. The branch manager got on the phone and called the school to beg them to forgive the lateness as it was due to their screwup, and not hers. The school refused, so the bank cut my Aunt a $200 check.

      So yes, banks do take care of your customers. If yours doesn't, why are you still banking there?

      --
      Maxim: People cannot follow directions.
      Increases in truth directly with the length of time spent explaining them
  4. Bug Abuse by SamP2 · · Score: 5, Insightful

    Didn't your local friendly MMORPG teach you the consequences of exploiting bugs?

    Seriously, just because you were not the one who hacked the thing, doesn't give you the right to exploit the flow. It's like stealing stuff from a shop because the window was broken by someone else.

    Accidents do happen, and it should be the burden of the prosecution to prove the defendant knew of the exploit, and not vice versa, but if you see someone withdrawing 1 grand (max daily limit) from a machine that happens to give out $20s instead of $5s (especially if person never previously withdrew such large amounts), and of course the person conveniently "forgot" to check the amount he got, then you got a pretty good circumstantial case of malicious intent, and then the defendant better have some good justification for these actions.

  5. This happened during 9-11 by peter303 · · Score: 4, Interesting

    Because bank lines were cut, some banks did NOT turn off their Manhattan ATMs so that customers could obtain emergency cash. Of course, when this was discovered, this was abused. I havent heard of the followups of any persecutions, if any.

    FEMA disbursed cash with low identity proof threshholds because the assumption was many people lost their IDs during the disaster. This was abused (and mocked in the media). FEMA is trying to collect the cash, but many of the thieves dont have much. Its a dilemma: damned if you are too tight with aid; damned if you are too loose.

  6. ATM screw up by klwood911 · · Score: 5, Interesting

    I personally ran into this problem myself. Back a couple of years ago, I drove up to my bank to get some cash. A guy came out of the ATM with a big sh*t eating grin on his face. I went in and chose to get $60 cash and was then handed $120. Just my luck!
    When I came out, he asked if the same thing had happened to me and I said yes. We both left and went about our ways.
    An article showed up in the news paper that had explained that a programming up date that had been updated that day had caused the machine to dispense double your withdrawal. In turn, the bank would withdraw the money from your account for the additional money that was dispensed.
    I would think that they should eat it as it was their mistake (they have insurance), but the other side of it is that I don't think I should go to jail for some guys programming error.

    1. Re:ATM screw up by gregor-e · · Score: 4, Insightful

      You wouldn't go to jail for some guy's programming error, you'd go to jail for not returning what wasn't yours. Why do we feel this compulsion to take advantage of somebody else's bad luck, when that other entity is a corporation? The bank doesn't deserve to 'eat it' just because they're a bank. And insurance is merely a way to average out the cost of disasters over time and people, it doesn't wave a magic wand and make the cost go away. When there is a claim, insurance premiums go up, by more than the claims. What were your parents teaching you when you grew up?

    2. Re:ATM screw up by Fastolfe · · Score: 4, Insightful

      In other words, yes, you believe corporations are evil and that people should be allowed to take advantage of them. Your rationale behind this belief is, of course, dubious, since individuals can be assholes too:

      "Oh, your car broke down? So effing what? I have to get home and watch Simpsons, so I won't stop for you."
      "Oh, you have extra bills to pay? Sorry about your luck. I'm going to leave without telling you that I dented your car door."
      "Oh, you say you need at least $11/hour to live? Tough crap. I'm going to shoplift from your little store anyway."

      "Oh, you're already just skimming your bills? Tough crap. We want this big construction project in our state, and it's too expensive to be worth it, so we want our representative to push for the federal government to pay for it instead, spreading the cost out over everyone else."

      The world is full of people taking advantage of each other. It's easy to point the finger at Big Business, but it pays to remember that Big Business is run by people. We get through life in a world full of assholes by having laws that protect us from those that take things too far. The law doesn't care whether or not you like someone. It cares that you're taking something that does not belong to you, and refusing to give it back.

  7. Yes, and you're wrong... as usual by HomelessInLaJolla · · Score: 4, Informative

    Mine only included a clause pertaining to bank or in transit errors: not deliberate deposits by the company.

    --
    the NPG electrode was replaced with carbon blac
  8. Just debit the dang accounts! by Ritchie70 · · Score: 4, Insightful

    So, there are some people who took advantage of an ATM defect (whether bug, intentional, or accidental programming error, error in loading cash, whatever.)

    The bank knows who they are.

    Why don't they just debit their accounts the correct amounts and forget about it?

    --
    The preferred solution is to not have a problem.
  9. How much of an error before we must report it? by Mr.+Sketch · · Score: 4, Interesting

    How big must the 'windfall' be before we report it? When you're checking out at the supermarket and you notice your item rang up for $2.99 instead of $3.99 that it was supposed to, do you say something? Most of us probably wouldn't say anything, but would raise hell if it was supposed to be $3.99 and it rang up for $4.99. If it's just a $1 difference in our favor, we don't report and let it slide even though we know it's an error in their system. Is that now a crime? If not, then where do we draw the line? If $1 in our favor is not a crime, but say $100 in our favor is, what's the cutoff? Does this just apply to ATM/Slot machines? What if I bought ten items that were $1 off, do I report it then? How about fifty of those items?

    It just seems to raise too many questions.

  10. Morality vs. Legality by Stanislav_J · · Score: 4, Interesting

    The face-to-face equivalent of this is: you purchase a $5 item. You hand the clerk a $20 bill, He/she proceeds to give you three 20's in change instead of 3 5's. If you choose to say nothing and keep the money, then (1)is that "wrong," and (2)is that theft?

    For the most part, honesty and fair play normally demands that you point out the error. After all, anyone can make a mistake when distracted, and the bottom line is that money will come out of the (probably very poorly paid) employee's pocket when the register doesn't balance at the end of the day. For me, I would be honest most of the time, but it depends on how I've been treated in the course of the transaction. For example, once at a Wal-Mart the clerk clearly rang the purchase up wrong, and gave me about $10 too much in change. When I politely tried to point that out to her, she got very huffy and defensive and insisted that I didn't know what I was talking about and that she did not make such mistakes. Needless to say, I pocketed THAT Hamilton. But is that "theft?" The possibility never occurred to me, and I've never heard of anyone being arrested for getting too much change and not returning it.

    --
    "Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket." -- Eric Hoffer
  11. Re:The bigger question these articles bring up by larry+bagina · · Score: 5, Funny

    big deal. I once found an ATM that dispensed cans of soda.

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  12. Re:Broken argument by polymath69 · · Score: 5, Insightful

    Taking money from an ATM that is wrongly configured is also a crime.

    Since ATMs are opaque and you cannot see the contents of the money bins until you have taken money out, you have to do the "crime" before you can know that the ATM is misconfigured. Thus you are already a criminal. That doesn't make sense. Crime has to have an element of intent. If your only intent was to withdraw money owned by you from your own account, clearly no wrongdoing was intended.

    But going back for seconds, after having noticed the mistake... now you're talking criminal intent.

    --

    --
    I don't want to rule the world... I just want to be in charge of mayonnaise.
  13. I wonder if Diebold made the ATM? by slickwillie · · Score: 4, Funny


    Maybe they got some of their voting machine code in there by mistake.

    if (Republican)
    {
          Total += 20;
    }

  14. Re:I would be worried if I was you: by slickwillie · · Score: 5, Funny

    I kind of suspect it might have been something along those lines.

    But it was more than 15 years ago, so I'm not that worried. Besides, they would go after my son, wouldn't they?

  15. Re:They're pretty stupid.. by Phisbut · · Score: 4, Insightful

    So, tell me, why should I extend the bank the same courtesy when it's in my favor?

    Because the bank has more money than you do, and therefore it is more powerful and plays by different rules.

    --
    After 3 days without programming, life becomes meaningless
    - The Tao of Programming
  16. Re:The bigger question these articles bring up by TeknoHog · · Score: 4, Funny

    I once found an ATM that dispensed cans of soda.

    ATM is not a truck. It's a series of pneumatic tubes carrying cans of information (53 bytes each).

    --
    Escher was the first MC and Giger invented the HR department.
  17. Re:I would be worried if I was you: by StarvingSE · · Score: 5, Funny

    Besides, they would go after my son, wouldn't they?

    I am so glad you are not my dad.

    --
    I got nothin'
  18. Re:Ever read a direct deposit signup form? by JW.Axelsen.Sr. · · Score: 5, Funny

    I deposit money into my sisters BoA account regularly at the drive-through. I just drive up with an account number and a deposit slip. Have a nice day...what REALLY bothers me is the fact that I'm 6'3" and hairy and they still give me suckers.

  19. you sure? by Anonymous Coward · · Score: 5, Funny

    I am so glad you are not my dad. Well, that remains a question only your mom could answer.
  20. Re:Nonsense! by qeveren · · Score: 4, Insightful

    Isn't that weird about our culture? We punish bad behaviour with a vengeance, but rarely do we reward good behaviour.

    --
    Don't just stand there, get that other dog!
  21. From Experience by socz · · Score: 5, Interesting

    I didn't come across a lot of posts from /.'s who've worked in financial institutions. So, let me clear some things up. Forgive me if the exact details are off but it's been almost 10 years since i worked on the customer service side.

    - Any large cash transaction needs to be reported. I believe the amount is $10,000. You can deposit checks that are larger than this amount, and they do not need to be reported. There should be no way around this, even if you make 2 separate deposits at two different times on the same business day. A total $10,000/min limit exists for this report. And for those of you wondering, this isn't an uncommon event in a bank that works with businesses primarily.

    - All money is accounted for, and double checked. So if you "deposit" more money than you were supposed to, its actually really easy to find out who's it is at the end of the day. Believe it or not, it is also easy when the CSR is short to find out who owes the money. Once the error is found, it is fixed immediately by debiting or crediting your account.

    - There is nothing you can't do in a bank. If you have a check to deposit, and they want to put a 1 part or multiple part hold, don't be afraid to ask them to release more of the money right away or sooner. Oh wait that has nothing to do with this, but is still helpful. Always talk calmly and don't get upset!! The bank can almost always help you out.

    - Accepting deposits has never been a problem, and even though bank of america sucks, and might require some form of ID, if i recall correctly, as long as they get "A" form of id, they'll take the deposit. I have done this for a friend many years ago, and they took my drivers license as the ID.

    - Withdrawing money is a different story all together. When i worked on the CSR side, we were required to contact the customers home branch and request a fax of their signature card. That card is exactly what it sounds like, a card with their signature, but with a date and a bit of other useless info. The customer always has to sign a withdrawal slip or a check to cash on the spot, so you have proof of their signature. You compare that signature to the signature cards and if it's a match or close enough, they get their cash. When customers change their signature, and this is admitted on their behalf, then they are given a chance to write out their old signature. If the signature was close, then we'd look at the other info on the card to try to prove that it really is the account owner.

    - With cards having magnetic stripes now, this is much safer, as long as no one has your PIN. But the signature above part is still important in case the ATM eats your card or it's lost/stolen. So make sure you take care when signing for a new bank account.

    - ATMs are stocked with a LOT of cash at some point of the day, sometimes multiple times. Although i never really got to get a GOOD look at the machines, i was assured by everyone and the techs who went out to service them that "they don't make mistakes." Now, check my signature

    - When an ATM dispenses money and it doesn't add up when the machines are checked, you pull up the records of it's transactions. And like i said before, and difference is easily found. In the cases that i've been aware of where large sums of money were paid out once or repeatedly, their cameras have come into play to help identify the end user. Regardless, the card holder is responsible. If the card was stolen, used and an extra $3,000 paid out, the account holder is responsible. That is why you MUST call and report your lost/stolen card immediately!

    - If you are even short changed at an ATM, make sure to report it immediately to the branch if they are operating under normal business hours. If they are closed, call it in immediately and find out what you are required to do. Under normal circumstances you will get your money either through credit to your account or cash on the spot.

    - One guy on /. said that he o

    --
    My abilities are only limited by my imagination
  22. Re:Broken argument by devilspgd · · Score: 4, Insightful

    It would depend on the ATM machine, the location, and the amount I withdrew.

    $20 at a convenience store in a good neighbourhood during the day, I'd certainly count the cash.

    A large withdrawal at a bank-run ATM at midnight downtown, I would trust the bank rather then show the world just how much cash I have in my pocket.

    --
    Give a man a fish, he'll eat for a day, but teach a man to phish...
  23. I see complete symetry ... by AHumbleOpinion · · Score: 4, Insightful

    Breaking a machine, or in this case taking advantage as a broken machine is criminal activity. But unless I can prosecute the CEO of bank for criminal negligence when I have no money for week due to the firms mistake, then I don't see how the bank should charge me for criminal activity when their machines give me $400 instead of $100.

    The first time is an accident and you should not go to jail. However, if you continue asking for $100 then you are knowingly comitting a crime and should go to jail. I expect that the people to be prosecuted are those who engaged in the latter.

    They can bankrupt me with no significant repercussion ...

    You can sue them. And if the CEO knowingly repeatedly "improperly credits a bad check" he can go to jail to. Things seem perfectly symetrical to me. Either compare one accident to one accident or repeated abuse to repeated abuse, not one accident to repeated abuse.

  24. Re:Ever read a direct deposit signup form? by morcego · · Score: 4, Funny

    She even whispered "I could get in trouble for this, don't tell anyone."


    Good to see you didn't :)
    --
    morcego
  25. Re:Employers by killjoe · · Score: 4, Insightful

    >How dare the evil corporations tell us what to do when they erroneously give us money that isn't ours!

    Whatever happened to taking responsibility for your actions. If you gave me money but you didn't intend to then why should you be be able to force me to give it back?

    They made the mistake, they should suck it up and eat it. It's called taking responsibility for your actions.

    Oh sorry I forget, we are talking about corporations here. They were created specifically to shirk personal responsibility.

    Never mind.

    --
    evil is as evil does