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Dell Laptops Still Exploding

bl8n8r writes "It 'looked like fireworks, which would have been cool had it not been in my house.' said Doug Brown of Columbus, Ohio. Brown, a Network Administrator, called 911 last week when the Dell 9200 laptop burst into flames in his house. Emergency response units included two pumpers, a ladder truck, a bamalance, the HAZMAT unit, and a battalion chief. When Doug phoned Dell to inquire about liability, he was asked if he had insurance. It's not clear if Doug's laptop is one of the earlier models recalled by Dell; a Macbook is cited in the article for allegedly burning down a house in Australia as well as another instance of a suspect Dell laptop burning out a pickup truck in Nevada. If the burning battery issues are going to continue to be a problem, who's going to be responsible for losses? Insurance companies, Laptop makers, Battery vendors, and consumer negligence could presumably be cited in all cases."

16 of 186 comments (clear)

  1. Any word on... by sugapablo · · Score: 4, Funny

    ...what MacBook model went up in flames? (He types from his MacBook.)

  2. Insurance by Gandalf_the_Beardy · · Score: 3, Interesting

    This is what insurance is for though - the unexpected. Surely general household cover would be sufficient? As a matter of interest is it common to bill the houseowner for the fire departments response?

  3. ban laptops from planes!!! by Anonymous Coward · · Score: 3, Funny

    if my dell explodes on a plane, is that a suicide bombing? I'm assuming that I'd be dead, of course.

  4. 'bamalance"?! by solafide · · Score: 4, Funny

    I want a ride in an bamalance, myself, I'll happily have my laptop explode to get a ride.

  5. Re:Insurance - not the question by rubycodez · · Score: 3, Funny

    insurance not the issue, liability is. anyway, silly of guy to call Dell and ask. You get a lawyer and you sue their incompetent labtop-firebomb building asses.

  6. Burst into flames != explode by Howzer · · Score: 4, Insightful

    Batteries (you know, those little packages of reactive chemicals?) have been bursting into flames ever since they were invented.

    In TFA it cites a couple of modern examples. How many laptop batteries are out there?

    Hardly a plague of battery burnin's.

    Reminds me of SARS -- you remember, that disease that killed a couple hundred people in 2003 -- which basically shut down Asia for 6 months. Everyone suddenly forgot that the regular old "flu" kills 100,000 people every single year.

    If we're gonna panic about "things that cause fatal fires" I'd be stomping on cigarette manufacturers before I went after the company that didn't even make the battery that caught on fire.

    Cue 200+ comments to the tune of "I used to trust Dell but now..."

    Can we get a new tune up in here?

    1. Re:Burst into flames != explode by Draek · · Score: 5, Funny

      Batteries (you know, those little packages of reactive chemicals?) have been bursting into flames ever since they were invented.

      which is another reason to use Sony's sugar-powered batteries. If the thing bursts into flames, at least you'll get a nice dose of caramel =D

      --
      No problem is insoluble in all conceivable circumstances.
  7. Does the TSA still let Dell laptops on planes? by RichMan · · Score: 4, Funny

    seriously, it looks like they are more of a proven hazard than water

  8. Down South ... by wsanders · · Score: 5, Funny

    ... a 'Bamalance is a pickup truck, a 3 x 6 foot piece of plywood, two EMT's named Jethro, and a bottle of moonshine for antiseptic AND anaesthetic.

    --
    Give a man a fish and you have fed him for today. Teach a man to fish, and he'll say "WHERE'S MY FISH, YOU IDIOT?"
  9. Fragmented Drives Contributing to the Overheat? by Anonymous Coward · · Score: 4, Interesting

    A client of mine asked me to fix his Dell laptop, which was overheating and shutting down to fix the problem. This was before the exploding batteries were in the news.

    First of all DO NOT turn off the automatic shut down of the laptop when the processor reaches a certain temperature to fix this problem.

    Deleting enough off the drive to defragment it fixed the issue and it stopped overheating. First I had to put the laptop on a metal barbeque frame so it would be cool enough and stay on long enough to defragment it.

    Kind of a scary task for your boss to give you now that I think about it... but this was months before it was on the news. I don't know if this is the same issue exactly but I wanted to bring it up.

    1. Re:Fragmented Drives Contributing to the Overheat? by Zaphod-AVA · · Score: 3, Informative

      I'd be willing to bet it has more to do with the fan optimization then the 7200 drive. Granted, they produce more heat, but the cooling system in the laptop should be able to tolerate it.

      This fellow has written some decent, small footprint software that lets a user directly manage the fans and Intel Speedstep settings on many Dell laptop models. Anyone using a Dell laptop that gets a bit warm should check it out.

      http://www.diefer.de/i8kfan/index.html

  10. Re:Not just a macbook by bkr1_2k · · Score: 3, Informative

    Actually the enclosures were designed to specifically take the heat away from the components to a [metal] frame that had a larger surface area. It felt hotter to the user but kept the components inside cooler than a plastic case would have.

    --
    "Growing old is inevitable; growing up is optional."
  11. Re:Editors?!? by cooley · · Score: 3, Insightful

    There used to be this funny audio clip circulating around of a 911 call (or a comedian pretending to make one, I can't remember which) where a guy hits a deer with his car. He puts the deer into his car (he's gonna use the meat) but it soon wakes up and kicks the shit out of him. He calls 911 from a pay-phone to request a "bambalance" (the rest of the call is equally eloquent).

    That is, I *hope* the guy is alluding to the old clip, and not seriously trying to spell "ambulance". It's possible, though, that in regards to your post above "2" answers "a"....

    --
    Just then the floating disembodied head of Colonel Sanders started yelling Everything You Know Is Wrong!-Weird Al
  12. Re:Concerned... by Farmer+Tim · · Score: 4, Funny

    If you're not already wearing asbestos underwear while reading /., you're not doing it right.

    --
    Blank until /. makes another boneheaded UI decision.
  13. Re:Insurance - not the question by MightyMartian · · Score: 5, Funny

    Moon Crater, Afghanistan - Izur Abdul Bagdahallahabada carefully plugs in his newest incendiary device; a Dell 9200 laptop.

    "By the will of Allah, the infidels have provided the means of their own destruction." Bagdahallahabada says. "We must be careful, of course, that it does not burn down our own houses." he cautions. "My brother, may Allah give him dozens of greased up virgins in heaven, was using a Macbook, and it sent him, his son and a funny little fellow with half a nose flying."

    All over Afghanistan, crappy Dell laptops are being found, replacing chemical explosives and home-made gas bombs as the prime way to kill NATO forces. And it's getting worse, as this new, all-too-frightening technology is exported abroad. Just last week, three Iraqi politicians had their penises fried off when their Dell's overheated.

    "We like to install WoW on them." Bagdahallahabada explains. "We give it the infidel soldiers, who play these gay, decadent fantasy characters. We wait in the bushes, and kaboom!"

    NATO's current head of Afghan operations, Major General Sir Wilfred Ruck-sticks-oxbatten has seen it all too often. "We were enjoying a little porn at my command post, and the Mac laptop just exploded, sending shrapnel in all directions and burning off my bleedin' moustache. The chaps back in Edinborough claim they saw spikes on their seismometers.

    Indeed, exploding Dell laptops are causing another problem. The countless number of explosions are making tracking earthquakes nearly impossible. "We had a tech convention in San Francisco last week." said Dr. Bob Underwear, USGS scientist. "Christ, we thought the whole San Andreas fault was making a bee-line for Anchorage. One of my colleagues actually shit his pants, all because seventeen Dells tried to render a 3d graph in realtime."

    What the ultimate solution cannot be told. But Mr. Bagdahallahabada clearly feels there's no rush. "When all the world converts to Islam, then we'll make sure they buy HP."

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  14. Re:Editors?!? by tomhudson · · Score: 3, Informative

    You mean this one ...