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Free Phone Calls... If Advertisers Can Eavesdrop

Dekortage writes "Today, Pudding Media is introducing an Internet phone service similar to Skype's online service, but without any toll charges. The catch: they are eavesdropping on phone calls with voice recognition software to monitor calls, then push conversation-relevant the ads to the subscriber's computer screen. Interestingly, during tests, "conversations [were] actually changing based on what was on the screen," said the president. "Our ability to influence the conversation was remarkable.""

16 of 246 comments (clear)

  1. If I get this service... by Stanistani · · Score: 4, Funny

    I should discuss my grandma's sweet 'n' sour chicken breast recipe more often...

    1. Re:If I get this service... by fbjon · · Score: 4, Funny

      Let's hope it doesn't call for goat cheese.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    2. Re:If I get this service... by Alsee · · Score: 4, Funny

      Hi Jack.

      I rack my brain and all I can think is that
      the president of this company is an insane,
      i.e. deluded. The plan and the company will
      bomb. Can you picture the all the national
      explosive television news when a bunch of
      senators get called and find THEY got recorded.
      Gee, had they thought of that? The story isn't a
      sleeper, sell newspapers is what it will do.

      Oh cool, I just got this sweet offer for a complete box set of Friends DVDs.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  2. Test Conversation by eldavojohn · · Score: 5, Funny

    "Our ability to influence the conversation was remarkable." Phil: Hey Bob I just got into the beta for a new Internet phone service and I'm calling you right now on it.
    Bob: Oh yeah? Oh, is that the free phone calls with conversation-relevant ads showing up on your screen?
    Phil: That's right, it's completely free!
    Bob: Heh, monkey sex.
    Phil: Uh, what?
    Bob: Monkey sex!
    Phil: Ew, gross, stop that.
    Bob: Beastiality.
    Phil: Oh yuck, these flash based ads are ...
    Bob: Goatse.
    Phil: Ahhhhhhhhh! *click*
    --
    My work here is dung.
  3. This is how it works... by AccUser · · Score: 4, Funny

    So adverts shown on screen changed what the callers were talking about?

    Me: Hi boss, I was thinking about a raise...
    Boss: Hi. Er, did you know you can get herbal viagra?

    --

    Any fool can talk, but it takes a wise man to listen.

  4. Re:How do I tag? by Divebus · · Score: 4, Informative

    Don't think this isn't already happening on land lines - and the ads show up as the Swat team.

    --

    Most of the stuff on /. won't survive first contact with facts.
  5. hmm by joe+155 · · Score: 4, Funny

    I'd easily consider taking this on (although it seems to suggest that it's only north american numbers, and they probably don't have a linux client...). Still, whilst it is possible (though unlikely) that a human could listen to what you're saying I have to question whether they would actually want to listen to what I'm saying - or if I would care if they are. Granted I'm not going to use this for telephone banking, and probably not even for calling my girlfriend, I really don't care if they listen to my mum talking for half an hour about her dog or hear me arrange a party... or shout down the phone whilst drunk at people about the importance of egalitarianism (but that's another story...)

    --
    *''I can't believe it's not a hyperlink.''
  6. riight. by apodyopsis · · Score: 4, Insightful

    I wonder if their software can detect if I dial the speaking clock and leave it off hook?
    http://www.telephonesuk.co.uk/speaking_clock.htm

    Seriously, this sounds a little intrusive. Voice recognition my ass, I bet there is a clause in their contract stating the call may be recorded for future training, enhancement, fun, profit and any damn reason they like. 'Scuze me while I reach for my phrases and codes book.

  7. What is this madness????? by Rooked_One · · Score: 5, Funny

    "Didn't you have ads in the twentieth century?"

    "Well, sure, but not in our dreams. Only on TV and radio... and in magazines... and movies, and at ballgames, and on buses, and milk cartons, and T-shirts, and bananas, and written in the sky. But not in dreams, no sirree."

  8. Re:Time to learn an obscure foreign language by rhartness · · Score: 4, Insightful

    Which raises my question, will the receiver of the phone call know that they are being eavesdropped upon? What about their rights? Idiots occasionally call me and I don't want to have to worry about this. BTW, I didn't RTFA. The answer could already be in there.

  9. Odd combination by deniable · · Score: 5, Funny

    It's like Echelon got drunk and woke up next to a spam-bot. Man, that's an ugly child.

  10. My god what's next?? by popo · · Score: 4, Funny

    I'm not letting anyone profit off *my* communications.

    What's next? Free comment-sections on websites? ... as long as I log in?

    How could anyone subject themselves to such a sacrifice of personal liberties.

    --
    ------ The best brain training is now totally free : )
  11. While I personally... by Pojut · · Score: 4, Interesting

    ...would never use this service, and while I despise ads as much as the next person, I don't quite get what all the fuss is over. You KNOW that they are recording your phone call, they tell you everything up front, you get free phone service...yes, you have to look at ads, but hey! At least they are pertinent to you and yours.

    If I have to see advertisements everywhere, I don't want to see shit for Viagra or a low mortgage rate...I want to see ads for video games, horror movies, fetish stores, and computer equipment.

    Seriously, there is no way to escape advertisement (yes, I know there is AdBlock and NoScript), so why not at least have advertisements that you would be at least REMOTELY interested in? Target audience and all that... If Comcast knew what kind of products I was interested in and I got to see ads for only those type of products while watching what little TV I watch, I would be much less inclined to leave the room or fast forward on Tivo. Instead, I get stuck with commercials for tampons and "beer" (i.e. watered down piss...I love being from and living in the USA, but christ we have NO tatse in beer)

  12. Re:Please stop the ads by saterdaies · · Score: 4, Funny

    The parent post is brought to you by: Gradma's old-fashioned posts. Remember a time when discussions weren't threaded? Gradma does.

  13. Except that ... by IgnoramusMaximus · · Score: 4, Insightful

    Except that this is a legal morass in the making.

    Sure, they got an opt-in of the caller but do they have opt-in from the recipient?! So some imbecile calls you on that thing, and without warning you are being monitored/recorded by some inane corporate NSA-wannabe operation, with no idea by whom and where your call is being listened to, and retained for purposes you can't predict.

    The only way I can see this being even remotely legal in many places is if you get a message in the vain of "The party calling you has opted for recording of this call for undetermined purposes by any and all corporate afilliates of afilliates of the NSA-wannabies who paid the sheep in question for his call, Press 1 to accept the incoming call, Baaaaah, Press 2 to indicate that you still have a brain..." or some such.

    1. Re:Except that ... by IgnoramusMaximus · · Score: 5, Insightful

      They are not keeping logs? Don't make me laugh. How would they even keep statistics of what is going on with their ad system?! How would they prove to their customers, the ad buyers, that they are actually popping them in context, instead of simply cheating and doing it at random?!

      You've confused corporate-speak with reality.

      In real life, in order to do voice recognition function, it has to be tuned on real data. In order to tune it, you have to collect samples, listen to them yourself and then compare the results to the automated recognition system. That is what they, by necessity, must do. Furthermore, the very process requires that your conversation is recorded, in some stages of the process, in digital form, even if that recording is supposed to be discarded further on. It is tivial for the employees or an unscrupulous business person to take advantage of that. And I guarantee you that in the fine, fine print of your "free service" agreement you agree to not hold them responsible should your conversations find their way to the "stupidest phone calls evah!" web site or some such.

      In short, when you sign for this shit, you are as good as recorded for any and all uses the corporate crooks can think of today or will think of tommorrow.