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Free Phone Calls... If Advertisers Can Eavesdrop

Dekortage writes "Today, Pudding Media is introducing an Internet phone service similar to Skype's online service, but without any toll charges. The catch: they are eavesdropping on phone calls with voice recognition software to monitor calls, then push conversation-relevant the ads to the subscriber's computer screen. Interestingly, during tests, "conversations [were] actually changing based on what was on the screen," said the president. "Our ability to influence the conversation was remarkable.""

42 of 246 comments (clear)

  1. How do I tag? by stewbacca · · Score: 2, Insightful

    Where's the "sheeple" tag? How do I tag a /. article?

    1. Re:How do I tag? by Divebus · · Score: 4, Informative

      Don't think this isn't already happening on land lines - and the ads show up as the Swat team.

      --

      Most of the stuff on /. won't survive first contact with facts.
    2. Re:How do I tag? by QuickFox · · Score: 3, Funny

      That's just for getting a widget that gives you the illusion that you're tagging the article. For your tag to really show up in the list of tags, something else is needed — some very secret voodoo it seems.

      --
      Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
    3. Re:How do I tag? by fbjon · · Score: 2, Funny

      "This most persuasive ad brought to you by Heckler & Koch."

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    4. Re:How do I tag? by Hijacked+Public · · Score: 2, Funny

      That is hilarious. A sheeple tag gets added based on suggestion.

      "The tags on the article were actually chaning based on what the first post recommended.", said one editor, "it was amazing how much he was able to influence the tagging." Or the like.

      --
      "Sacrifice for the good of The State" - The State
  2. If I get this service... by Stanistani · · Score: 4, Funny

    I should discuss my grandma's sweet 'n' sour chicken breast recipe more often...

    1. Re:If I get this service... by Culture20 · · Score: 3, Funny

      Just make certain the other person's grandma doesn't make the world's best sausage.

    2. Re:If I get this service... by fbjon · · Score: 4, Funny

      Let's hope it doesn't call for goat cheese.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    3. Re:If I get this service... by Alsee · · Score: 4, Funny

      Hi Jack.

      I rack my brain and all I can think is that
      the president of this company is an insane,
      i.e. deluded. The plan and the company will
      bomb. Can you picture the all the national
      explosive television news when a bunch of
      senators get called and find THEY got recorded.
      Gee, had they thought of that? The story isn't a
      sleeper, sell newspapers is what it will do.

      Oh cool, I just got this sweet offer for a complete box set of Friends DVDs.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  3. Fascinating by zsouthboy · · Score: 3, Funny

    I can't wait to see ads for hookers and blow on my computer screen.

    I mean - more ads for hookers and blow.

  4. So, it's like the NSA... by Overzeetop · · Score: 2, Interesting

    ...but somebody is cashing in on ad revenue at the same time?

    Seriously, though, I'm not to the point where my phone bill is so expensive I'd do this. Cable TV on the other hand...

    --
    Is it just my observation, or are there way too many stupid people in the world?
    1. Re:So, it's like the NSA... by CaptainPatent · · Score: 2, Insightful

      ...but somebody is cashing in on ad revenue at the same time?
      Seriously, though, I'm not to the point where my phone bill is so expensive I'd do this. Cable TV on the other hand... That's what I thought initially, then I realized that the consumer is the one adapting to the business model. This means that instead of unknowingly and unintentionally giving up rights, the customer is completely in the know.

      Additionally, they are offering you phone service in return, so for some people this may be a business model for them and they wouldn't mind the company "cashing in" on ad revenue instead of their own pocketbook. It's true that I wouldn't adapt to this, but I can see where it may be warranted.
      --
      Well, back to rejecting software patent applications.
    2. Re:So, it's like the NSA... by IgnoramusMaximus · · Score: 2, Insightful

      AT&T isn't an opt-in service. This garbage is.

      Really? Is it for the recipient of the call? How does he/she know that the call is being recorded?

    3. Re:So, it's like the NSA... by rkcallaghan · · Score: 2, Interesting
      IgnoramusMaxiumus wrote:

      Really? Is it for the recipient of the call? How does he/she know that the call is being recorded? They probably don't. Most states (38/51) are single party notification states. See also Wikipedia on Telephone Recording Laws.

      This may be the dark side of single party notification laws; which generally are a good thing as they allow a consumer to record abusive collections calls, sales offers, and customer service calls without having to scare off the representative on the other end of the line, and "catch them in the act". How many times have you talked to someone from a company in one of these scenarios, had them promise you the sun, the moon, and the stars, then find out a month later that it was nothing of the sort. These laws normally function to serve as your weapon against that; so while advertising taking advantage of it is a negative, I would still consider it a worthwhile one to retain this right in other areas (I do own a telephone recording device for this purpose).

      ~Rebecca
  5. Test Conversation by eldavojohn · · Score: 5, Funny

    "Our ability to influence the conversation was remarkable." Phil: Hey Bob I just got into the beta for a new Internet phone service and I'm calling you right now on it.
    Bob: Oh yeah? Oh, is that the free phone calls with conversation-relevant ads showing up on your screen?
    Phil: That's right, it's completely free!
    Bob: Heh, monkey sex.
    Phil: Uh, what?
    Bob: Monkey sex!
    Phil: Ew, gross, stop that.
    Bob: Beastiality.
    Phil: Oh yuck, these flash based ads are ...
    Bob: Goatse.
    Phil: Ahhhhhhhhh! *click*
    --
    My work here is dung.
  6. This is how it works... by AccUser · · Score: 4, Funny

    So adverts shown on screen changed what the callers were talking about?

    Me: Hi boss, I was thinking about a raise...
    Boss: Hi. Er, did you know you can get herbal viagra?

    --

    Any fool can talk, but it takes a wise man to listen.

  7. Three words. by Poromenos1 · · Score: 3, Insightful
    --
    Send email from the afterlife! Write your e-will at Dead Man's Switch.
  8. hmm by joe+155 · · Score: 4, Funny

    I'd easily consider taking this on (although it seems to suggest that it's only north american numbers, and they probably don't have a linux client...). Still, whilst it is possible (though unlikely) that a human could listen to what you're saying I have to question whether they would actually want to listen to what I'm saying - or if I would care if they are. Granted I'm not going to use this for telephone banking, and probably not even for calling my girlfriend, I really don't care if they listen to my mum talking for half an hour about her dog or hear me arrange a party... or shout down the phone whilst drunk at people about the importance of egalitarianism (but that's another story...)

    --
    *''I can't believe it's not a hyperlink.''
  9. riight. by apodyopsis · · Score: 4, Insightful

    I wonder if their software can detect if I dial the speaking clock and leave it off hook?
    http://www.telephonesuk.co.uk/speaking_clock.htm

    Seriously, this sounds a little intrusive. Voice recognition my ass, I bet there is a clause in their contract stating the call may be recorded for future training, enhancement, fun, profit and any damn reason they like. 'Scuze me while I reach for my phrases and codes book.

  10. What numbers do they use? by straponego · · Score: 3, Interesting
    I don't want to talk to anybody using this service. How can I block them? Do they announce to innocent (called) parties that they're invading your privacy at the beginning of a call?

    Now, consider what scumbags like Comcast could do with this. They bundle phone, cable, and Internet. So they could tweak not just your banner ads, but also your TV ads (using an upgraded on-demand system). And they could use peeping on one service to affect the others. For example, they could change your web ads based on what shows you watch. The only question is whether they think the cost in lawsuits (from other advertisers and customers) would be worth it. Hmm, maybe they can tie it into the DHS "we need retroactive immunity for any crime on the grounds that it would be bad for business for us to be subject to the law" stuff. Obviously the program could service "national security" purposes as well.

  11. Why are all my ads about... by Spy+der+Mann · · Score: 2, Funny

    funny. I just made a call yesterday using this system and suddenly I'm getting ads about weapons, espionage, government contractors...

    wait a sec. Some men in black are knocking on my window. brb.

  12. What is this madness????? by Rooked_One · · Score: 5, Funny

    "Didn't you have ads in the twentieth century?"

    "Well, sure, but not in our dreams. Only on TV and radio... and in magazines... and movies, and at ballgames, and on buses, and milk cartons, and T-shirts, and bananas, and written in the sky. But not in dreams, no sirree."

  13. Re:Time to learn an obscure foreign language by rhartness · · Score: 4, Insightful

    Which raises my question, will the receiver of the phone call know that they are being eavesdropped upon? What about their rights? Idiots occasionally call me and I don't want to have to worry about this. BTW, I didn't RTFA. The answer could already be in there.

  14. It'll fail. by suv4x4 · · Score: 3, Interesting

    Interestingly, during tests, "conversations [were] actually changing based on what was on the screen,"

    Of course: DURING TESTS. The sole purpose of the test is to test what they're testing, so it's the subject of interest without any magic required. How about influencing a real world call, emergent call, bad news call, good news call. Anything-else-than-playing-with-the-system call.

    And their scheme has a flaw: I can keep talking with my screen turned off. Their advertisers better be dumb enough not to figure out that one.

    1. Re:It'll fail. by Culture20 · · Score: 2, Insightful

      They'll switch over to a
      "Your free seconds have expired, please praise the product displayed on your screen to continue this call"
      format soon enough.

  15. Great! by WilyCoder · · Score: 2, Interesting

    Great! What's preventing me from turning off my monitor after the call connects?

  16. Re:Please stop the ads by QuickFox · · Score: 2, Interesting

    So why don't you buy a Slashdot subscription? Someone has to pay their costs, either you pay yourself by subscribing, or the ads pay for you so you don't have to.

    If you don't accept that there are ads, and you don't want to pay a subscription, who do you expect to pay this for you?

    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  17. Odd combination by deniable · · Score: 5, Funny

    It's like Echelon got drunk and woke up next to a spam-bot. Man, that's an ugly child.

  18. My god what's next?? by popo · · Score: 4, Funny

    I'm not letting anyone profit off *my* communications.

    What's next? Free comment-sections on websites? ... as long as I log in?

    How could anyone subject themselves to such a sacrifice of personal liberties.

    --
    ------ The best brain training is now totally free : )
    1. Re:My god what's next?? by $RANDOMLUSER · · Score: 2, Interesting

      Thank god they don't know what television shows I'm watching...

      --
      No folly is more costly than the folly of intolerant idealism. - Winston Churchill
  19. While I personally... by Pojut · · Score: 4, Interesting

    ...would never use this service, and while I despise ads as much as the next person, I don't quite get what all the fuss is over. You KNOW that they are recording your phone call, they tell you everything up front, you get free phone service...yes, you have to look at ads, but hey! At least they are pertinent to you and yours.

    If I have to see advertisements everywhere, I don't want to see shit for Viagra or a low mortgage rate...I want to see ads for video games, horror movies, fetish stores, and computer equipment.

    Seriously, there is no way to escape advertisement (yes, I know there is AdBlock and NoScript), so why not at least have advertisements that you would be at least REMOTELY interested in? Target audience and all that... If Comcast knew what kind of products I was interested in and I got to see ads for only those type of products while watching what little TV I watch, I would be much less inclined to leave the room or fast forward on Tivo. Instead, I get stuck with commercials for tampons and "beer" (i.e. watered down piss...I love being from and living in the USA, but christ we have NO tatse in beer)

    1. Re:While I personally... by pimpimpim · · Score: 2, Insightful

      One point is, does the person on the other end of the line know that the conversation is 'voluntarily wire-tapped'?

      --
      molmod.com - computing tips from a molecular modeling
  20. Re:Please stop the ads by saterdaies · · Score: 4, Funny

    The parent post is brought to you by: Gradma's old-fashioned posts. Remember a time when discussions weren't threaded? Gradma does.

  21. That was close... by dontspitconfetti · · Score: 2, Funny

    It's a real relief that the ads won't change based on what you're thinking...

  22. Re:Please stop the ads by QuickFox · · Score: 2, Funny

    I suppose I'm dating myself, Come to think of it, of course I'm dating myself, who else would a slashdotter date?
    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  23. Except that ... by IgnoramusMaximus · · Score: 4, Insightful

    Except that this is a legal morass in the making.

    Sure, they got an opt-in of the caller but do they have opt-in from the recipient?! So some imbecile calls you on that thing, and without warning you are being monitored/recorded by some inane corporate NSA-wannabe operation, with no idea by whom and where your call is being listened to, and retained for purposes you can't predict.

    The only way I can see this being even remotely legal in many places is if you get a message in the vain of "The party calling you has opted for recording of this call for undetermined purposes by any and all corporate afilliates of afilliates of the NSA-wannabies who paid the sheep in question for his call, Press 1 to accept the incoming call, Baaaaah, Press 2 to indicate that you still have a brain..." or some such.

    1. Re:Except that ... by IgnoramusMaximus · · Score: 5, Insightful

      They are not keeping logs? Don't make me laugh. How would they even keep statistics of what is going on with their ad system?! How would they prove to their customers, the ad buyers, that they are actually popping them in context, instead of simply cheating and doing it at random?!

      You've confused corporate-speak with reality.

      In real life, in order to do voice recognition function, it has to be tuned on real data. In order to tune it, you have to collect samples, listen to them yourself and then compare the results to the automated recognition system. That is what they, by necessity, must do. Furthermore, the very process requires that your conversation is recorded, in some stages of the process, in digital form, even if that recording is supposed to be discarded further on. It is tivial for the employees or an unscrupulous business person to take advantage of that. And I guarantee you that in the fine, fine print of your "free service" agreement you agree to not hold them responsible should your conversations find their way to the "stupidest phone calls evah!" web site or some such.

      In short, when you sign for this shit, you are as good as recorded for any and all uses the corporate crooks can think of today or will think of tommorrow.

  24. Voice recognition liability by stewbacca · · Score: 3, Interesting

    They want to rely on voice recognition software? Well then I guess it will be a good deal, since that stuff doesn't work worth a damn. More interestingly, what does voice recognition software do when it identifies a threat to US persons, which, under US signals laws, would require reporting? What happens if their voice recognition software doesn't catch a specific threat? I think (hope) liability alone will put this model under.

  25. Chaffing the system by goombah99 · · Score: 2, Interesting

    Since the system is free there's no harm, to you at least, in having infinite length phone calls. So do the following..call yourself (one browser to another). Play MP3s or NPR or Rush limbaugh into it. This will chaffe the system with ludicrous amounts of nonsense data. They will never be able to get a profile on you for the few real phone calls you make.

    --
    Some drink at the fountain of knowledge. Others just gargle.
  26. Re:What happens... by fbjon · · Score: 2, Funny

    You get a virus.

    --
    True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
  27. Free calls for everyone! by sunderland56 · · Score: 3, Funny
    So, if someone listens in on your phone calls, then they pay for them?

    So why aren't all of our calls paid for by the US Government, then?

  28. Cool!!!! by phoenixwade · · Score: 2, Insightful

    A service specifically designed for the "I have nothing to hide, so I don't care if they wiretap" people!

    Now I just need to figure out if someone I know is using the service....... So I can sell them a Bridge........

    --
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.