FDIC Closes Netbank, One of the First Online Banks
An anonymous reader writes "NetBank, one of the first internet banks in the country was closed by the FDIC on Friday. Being a loyal customer for 8 years, I am saddened that an institution that provided me with so much great service and a cool, hi tech way to conduct my financial transactions is shutting down. Seems that mortgage defaults are to blame: 'NetBank's closure marks the first bank to close since the recent U.S. housing boom deflated. Critics have said that weak underwriting standards have led to record number of homeowners entering the foreclosure process. But NetBank's rare Internet-based business strategy made it a unique financial institution and its problems aren't expected to mirror issues facing other mortgage lenders, analysts say.'"
user experience isn't the most important aspect of all things. Also, is Slashdot having hiccups?
It is the Office of Thrift Supervision that has closed NetBank, not FDIC: http://www.ots.treas.gov/docs/7/777071.html
The US news services, the govt and the market collude to deliver bad news on fridays
when we citizens faithfully spend our evening at the pub and dont read the news.
I bet if you really wanted to find out whats really going on in the markets you
could simply aggregate all of the Friday financial news.
Will anyone be talking about netbank on Monday. Unlikely.
But here's the creep.
2.5 billion dollars is a small bank but not a community bank.
If you had money to bet on it given how scared the bond market is over this,
do you think theres a bank with oh say 100 billion thats going to fail
in say the next year or so.
You can bet your bottom dollar on it. Oh wait you already did.
You shouldve kept it under the mattress.
Yep, It's a bubble and some people are going lose their shirts.
"It's a great time to buy a house."
"You'll never lose money in real estate".
"Real Estate is a great investment".
"Sone else is bidding on the property".
Bottom line is with stagnant median income, people just can't afford a house. The real estate sector, after an unprecidented run up, is undergoing correction and it will be long and will take some people under. If you're renting or can afford your mortgage, you'll do okay. Every else might as well mail in the keys. If the debt is to netbank, send the jingle mail to ING direct instead. This is the downside of mass immigration and easy money, people. Time to buck up!
Banks are being closed in the US? Good grief. Here we are worrying about Northern Rock having a bit of a wobble and the US is closing banks!
Nice work on decimating your economy!
weak underwriting standards have led to record number of homeowners entering the foreclosure process
I've never understood the wildly inflated home prices in some areas. Assuming that these are "market prices" and not crazy owners' wished-for buyouts, at some point no one will be able to afford to own a home.
What happens then? A house market crash?
The only people that win from high real estate prices are those that cash-in and move somewhere cheaper, the lenders (usually) and the agents.
Inventor of the LOLbalrog meme.
"They had significant problems with respect to loan underwriting, poor documentation, and a high amount of early payment defaults..."
According to the article, it wasn't just that the bank failed due to the mortgage crisis, it was that they poorly ran their bank. I worry a little about ING as well because they are promoting their ARMs so much. I've tried to find details on a 15 or 30 year fixed mortgage from them and cannot find it.
Heh, what's up with all the 503s? /. server crash or something?
If you want your life to be different, live it differently.
Just out of interest, what sort of accomodation, if any, can you pick up for EUR30K (USD42K ish says online tools) in the USA nowadays ? (that's about 1/10th the price of a 1-bed studio apartment in Dublin, Ireland)
ING Group is pretty major, I don't think they are going under any time soon (ING Direct is one of their divisions). However if it does, you needn't worry as mentioned this is what FIDC insurance is for. Up to $100,000 of your deposit is covered by the FDIC. So unless you've got more than that in there, you are fine. If you do have more, may I suggest you seek the services of a financial consultant, as that is too much money to just leave sit in a bank account, even one with a reasonable interest rate.
What does matter is that we're seeing American financial institutions start to fail, due to the poor health of the American economy.
Six years of productivity wasted on war, plus shady lending practices, plus illegal immigration, and the rise of the manufacturing sector in the third-world has put the American economy on shaky ground.
The Fed has likely resorted to hyperinflation to try to exert control over this failing economy.
The American dollar has decreased in value so quickly that it's at par with the Canadian dollar.
Now we have the oil-producing nations considering switching to the Euro for their transactions, rather than the dollar.
The American economy isn't in good shape at all. And this is probably just the beginning of more troubles.
Most banks do not try to discourage deposits more than $100K. I recall seeing offers of jumbo CDs starting at $100K, for a slightly higher rate. The very first interest payment, therefore, is uninsured.
An E*TRADE salesman once tried to convince me that a deposit of over $100K was quite safe and that the FDIC insurance is for a worst-case scenario that was essentially impossible to happen. He said lots of people have over $100K and implied I was paranoid even to bring it up, in an attempt to get me to consolidate all of my accounts with E*TRADE (which, at the time, offered a higher interest rate).
If it wasn't for the fact that I know (slashdot) articles tend to be US-centric, I would have been worried.
The Commonwealth Bank of Australia uses the name 'Netbank' for its on-line banking -- it's a pretty generic name.
By coincidence, just before surfing to slashdot.org I used the "Commonwealth's" Netbank.
It's still working fine.
I do 90% of my shopping online, but online banking has been a touchy subject. I became a NetBank customer 6 or 7 years ago only because they bought my account from CompuBank... my PREVIOUS online bank that went belly up also. I know these failures were due to bad management and not anything inherantly wrong with an online model, but after the run I've had I just don't think I could trust an online-only bank again. Come Monday morning, I'll be switching my payroll direct deposit over to a credit union account... and saying farewell for good to banking through that series of tubes they call the Internets.
The defaults aren't something that 'just happened' to them - they chose to get involved in what anyone should have seen as being an extremely risky market. (Buying mortgage paper on the secondary market.) But the ultimate culprits are the (all but unregulated) mortgage companies, who loan the money then promptly sell the paper - they've taken their money and profit and are walking away virtually scott free from this developing crisis.
I've enjoyed using Netbank for several years now, and as someone who moves around a lot having a branchless bank equally accessible from anywhere in the country has been nice. They even have (had) ATMs here in B.F. Mississippi. I'm sad to see them go.
Are there similar alternatives to Netbank that anyone would recommend?
I signed up for an account with them a couple years back and they socked me with several hundred dollars in fees within the first month. Good riddance.
Your design to a real part online: Big Blue Saw
Depends on the market and whether local salaries can support local housing prices. Take NYC -- housing prices continue to rise significantly despire all the market troubles? Why? - Because the average banker (there are thousands of them) can make $350k these days, at that point, an $850k studio makes perfect sense. - Because when two bankers, each making even a modest $120k get married, their combined buying power easily affords them a $1M 1B apartment - Because the worthless dollar allows Brits and Europeans to easily purchase real estate as vacation homes But overall, yes, I agree, home purchasers will have to whether the storm depending on when they purchased their home and for how much. Otherwise they risk being underwater.
I mean, mostly I care because its a bank failure in general. I don't care any more or less because it's 'OMG ONLINE BANK WOW'. And of course, you would expect some banks to fail here and there right now: a lot of them made poor lending decisions and deserve the consequences. The good news is we've learned from previous bank failures and now at least most customers won't be out anything.
If you really want an online bank every major bank offers online banking. Some have more features than others, but there are a few where you can get an almost full service banking experience without ever visiting a branch. Until I started working at my bank, I didn't step foot in a branch for over a year. So I would suggest to find a major player, scope out their online banking, and pick someone who has branches in your area anyway, just in case you happen to have to conduct a rare in person transaction. If you don't think you need any branch banking ever, eTrade is in the bank business and they appear to be very financially stable.
====
Crudely Drawn Games
Shameless plug, as I built most of their tech architecture :-) -- check out Promontory Interfinancial Group's CDARS program. These guys take a regular bank's CD program and extend the FDIC coverage to $50M or more. The rates are basically the same and often higher.
Wow, guess I got out just in time. I pulled my money out of there a couple months ago, closed the account, and moved it into EverBank. When I signed up for NetBank in 2004, they had one of the most competitive interest rates for checking accounts available (according to Bankrate.com). However, as time went on I noticed there were more and more online banks that had better deals. I suppose it wouldn't have been too bad, it looks like all of NetBank's customers automatically are getting transferred to ING Direct.
Deleted
Not only is the Slashdot story wrong in that way, it is misleading in another way: "I am saddened that an institution that provided me with so much great service..." NetBank did not, however, have the best interest rates.
GMAC Bank and HSBC Direct had higher rates than NetBank.
BankRate.com is the site I used to find those two. BankRate.com is a poor quality resource for finding banks, in my opinion, but it is better than nothing. Does anyone know of a better site for shopping banks?
http://netbankcustomer.blogspot.com/
MOD PARENT UP. Dollar falling fast, as the oil-producing companies switch to selling oil in Euros. The U.S. government and U.S. companies like AT&T adopting the aspects of dictatorship rather than those of democracy.
Soon everything you buy will go up in price very fast, as old inventories are exhausted. That's because almost everything sold in the U.S. is made in China, and because the dollar is hyper-inflating (losing value rapidly against other currencies).
Impeach the Decider. He and Darth Cheney engineered this destruction. They are oil and weapons investors who want to invade Iran because Iran is selling its oil for euros, and because more war will benefit the investments of their families and friends.
Republicans were never "conservative". They just picked that word because it tested well in studies of U.S. voters. The Decider is just a fake leader who is in fact controlled by others. He certainly isn't religious, he pretends to be religious only because that tested well with the voters.
The Northern rock bank run caused the government of england to guarantee the entire country's banking system. This was a BIG mistake because now they have socialized the losses and kept the profits privatized. This will make the banks even more risk taking, knowing that they will be bailed out if anything goes wrong. And the taxpayers could be up for HUGE amounts of money to bail the banks out.
For reasons that had nothing to do with any intuition of an impending collapse (I was actually most annoyed that they didn't play nicely with Mac Quicken), I moved all my deposits from NetBank to USAA a few months ago. I've been very happy with USAA; they offer more online features and a better website UI than NetBank did, excellent customer service, and ATM-fee reimbursement (up to $10/mo or so). Their interest rates on checking aren't quite as high, but that's a small price to pay, particularly since it serves as encouragement to not build up a big balance in checking, but instead keep savings in a savings account and investments in investment accounts. USAA also doesn't gouge you if you want paper statements, although they give you the option to disable them and get everything online if you want.
In retrospect, now I know why the people at NetBank didn't seem too surprised when I closed my account down and moved everything out. At the time I was a little surprised that they didn't try to keep me as a customer at all, particularly since I'd been with them since the very beginning.
When NetBank first started, they were really a joy to work with. Their website was first-rate, their customer service was awesome (I recall calling them up in the middle of the night once and getting an actual human operator, not a "push x for foo" prompt tree), and they had a lot of nice little extras. Initially, they even sent out paper account statements on color, 3-hole-punched letterhead.
The nice paper for the statements went away in the first round of cost cutting, as did the human operator on the phone. The second round was charging $3/mo. for paper statements at all, and charging for checks. Then the website stopped getting any updates. And the last straw for me was when they did something funny to the backend system, and I started having to click "download transactions" twice in Mac Quicken in order to get it to download (the first try would *always* fail). After a few years of that, I got fed up and decided to leave.
In hindsight, I guess my timing was pretty good.
"Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
I have been a happy NetBank customer for over five years now. Really good customer support, no fees on basically anything. I only did checking and savings account, and it is a shame that a bad housing market brought all of it down, but that is the way it goes.
I move around a lot, and with direct deposit I never felt the need for a brick-and-morter bank to ever go to. It never made sense for me to pay for the buildings that I was never using. NetBank also had some innovative features to make things easier like free overnight check deposits through any UPS store. I will definitely miss it.
It was really strange logging onto Slashdot this morning and learning that my bank had closed. I supposed I get to spend today researching online banks. I might end up sticking with my new ING account.
- (c) 2018 Hank Zimmerman
Sorry, the link I gave you is to their main banking page, in order to sign up for an eONE account, you need to use this link http://www.salemfivedirect.com/
--Dave
-- I'd give my right arm to be ambidextrous
Has anyone dealt with E*Trade Bank. Specifically the E*Trade Bank 1 Year CDs paying 5.1% APY. I have been using HSBC Online Savings, which is great, but they lowered interest from 5.05% APY to 4.5% APY with the half point drop by the Fed. I assume most other variable rate online savings will shortly follow suit making it pointless to move money around. Any fees for opening account, penalties for early withdrawal/minimum balance, or other problems with Etrade Bank. We have a local credit union which is currently paying 5.25% on an 11 month Share Certificate, but they charge a refundable on closing $10 to open an account so that the effective interest for amounts under 10,000 is lower than online savings if the account is never closed.
Yeah, it is a shame that they went under. I was with them for almost 100% of my almost 11 year military career which just ended, and needless to say, I appreciated the worldwide accessibility of their system, as well as the nice online bill payment options. I was very happy with their service right up until the FDIC notice was posted on their website. The customer service was good and the lack of fees was nice, and they even had a few ATMs in my local area. No, I didn't lose anything in this process and I am still able to log in to the same website pretty much seamlessly, but of course I'll be looking for some other banking option here in the near future.
My wife used to work for Netbank, at their HQ here in Atlanta.
After her previous company downsized, she talked to Netbank about a job; her first in-person interview was scheduled for September 11, 2001. Oooops. We saw the second tower hit live on the Today show right before she left; once she got there, the nation's entire financial industry went into lockdown, and she spent the whole day sitting in the lobby of their offices. Heh. Was that some kind of omen?
Anyway, she got the job, and went to work doing business analysis -- which promotions actually drew in new customers, what percentage of new customers retained their accounts, et cetera; she also maintained the list of ATMs that were in service and in their network; and was responsible for generating the customer lists for both the various e-mail contacts and the annual privacy policy mailings ( <geek_meat> SAS and SQL, mostly </geek_meat> ).
She really liked her job, and she liked her co-workers.
The turning point for Netbank, IMHO, came after the retirement of one of its founders and a merger with another online bank called RBMG which was located in Columbia, SC (which is, ironically, where we lived before we moved to Atlanta years ago). There were the usual issues of corporate culture which arise during mergers; there were issues regarding differing customer expectations (she ran studies on customer surveys which showed dramatically different attitudes, expectations, and opinions between customers from RBMG and customers from Netbank); there were issues arising from the fact that, although the company retained its Netbank name and identity (and the deal was structured as a Netbank acquisition of RBMG), the center of gravity for the new company was in Columbia, with the former RBMG; and, frankly (again, IMHO), there were issues with RBMG's upper management and corporate strategy.
Netbank "Classic" had been focussed on, and content with, being, well, a bank. Checking and savings, CDs and Money Markets; you know the drill. RBMG, though, had aspirations both grander and farther afield, starting with mortgages (in fact, the "MG" in "RBMG" stood for "Mortgage Group").
That didn't work out too terribly well.
By last year, there were some signs of strain. While the overwhelming majority of folks working in Atlanta and Columbia (and Jacksonville) were really great, and on the ball, there was a bit of a corporate malaise; RBMG ran what seemed to me to be a less employee-friendly operation (one of the first things they did, for instance, was move Netbank's Atlanta HQ from its basic "A" or "B" office space into a semi-crappy converted former retail space which was, at best, a high "C" quality office space). The bad vibe was subtle at first, but it was certainly there; and as the mortgage business began sucking more and more, money got tighter and tighter, and things got less and less functional.
Finally, as last year began to wind down, more and more employees started to jump ship from my wife's group. Eventually, it got to the point where she was more or less forced to jump ship, simply because everyone else already had, and she would be left in department that couldn't possibly do all of the things it was expected to.
By the time she left, right at the end of the year, there was a really grim air about the place; and we got to look on in horror this year as her company stock shares rapidly declined in value to the point where it wasn't even worth bothering to sell them.
We still have a Netbank account with a small amount of money in it, and a lingering bittersweet fondness for the brand and the people who worked for it; but we're certainly not regretting her decision to leave, that's for sure.
Note that credit unions are insured separately by a different organization, so money market accounts there may be covered.
:-) it's worth looking into a credit union.
The federal insurance program which insures credit unions is essentially the same as the FDIC insurance program.
However, for some reason, only credit unions seek out secondary private insurance (at least, I know of no bank that has the secondary insurance.) My credit union has secondary insurance (from these people) that adds $250k to the $100k to make $350k, and it will work for money market accounts.
Moreover, while the federal $100k limit is, as I understand, per person at a bank, the $250k secondary insurance is per account at a bank . So essentially my first account is good for $350k and all my other ones are good for $250k.
If you keep around that much cash (I wouldn't even if I had it...the dollar's taking a whipping now
I've been a NetBank customer for the past few years, and have had decent service from them (though the interest rates on their checking and money market accounts really tanked in the last couple of years). My dad's company had a business account there, however, that turned out to be a nightmare.
When my dad passed away unexpectedly in February, I had to get access to the company's bank accounts. Unfortunately, he was the only signer on the account. It took six months for them to give me access to the money (by closing the account and sending a check), and they still wouldn't give me access to the statements for the account, which I needed to reconcile with our records for tax purposes. I asked them how they were going to send me a 1099-INT (report of interest earned) at the end of the year, and their response was that they would send it to the business address on file. They "couldn't," however, send statements to the address on file. They never could explain the inconsistency. Mind you, this communication happened after I had already proved to them that I was the Personal Representative of the estate, which had 100% ownership of the business. They would take weeks to return phone calls, and never responded to lawyers' inquiries sent via certified mail.
Good riddance, NetBank.
Other banks have already closed because the owned too many rotten mortgages, including (for example) Greenpoint Mortgage. Greenpoint was owned by a larger, full-service bank, but that distinction wasn't made in this article. As usual, journalists like to portray Internet business as unusual, fly-by-night, and inherently risky in a way that non-Internet businesses of the same kind somehow are not.
--
make install -not war
"Sorry about the adhoc tutorial on credit."
Don't be sorry. It's excellent.
MOD PARENT UP!
I've usually had a through-the-roof credit score--when we bought the van, it was the second highest that the internet sales manager had *ever* seen (and the other wasn't when involved in cars). Until we bought that van, I had zero debt other than student loans, and a credit score way past 800. As an assistant professor.
I don't quite make three times as much now, but I have a rather substantial amount of revolving credit and another car loan (the van paid off 2 years ago). That debt, though, is at rates ranging from 0% to 3.99%. I could write a check and pay it all off--but it's the reason that my credit score is almost 200 points lower today. When I'm getting better than 5% on my Vanguard money market account, that makes no sense, though. (And much more in my other funds).
I'm a much better risk now, but the score doesn't cover that. It is almost (entirely?)oblivious to income and assets, but does look at the absolute amount of debt.
hawk
Why did all of the NetBank deposits go to ING?
They don't grade fathers, but if your daughter's a stripper, you fucked up. --Chris Rock
They will not automatically lose all uninsured funds. You will see that the FDIC has already authorized payment for 50% of the uninsured funds out of the expected proceeds from the sale of the loan assets. (The deposits were purchased by ING, but not the loans.) The FDIC also states that they expect further dividends beyond the 50% will be made available as things wind down.
While the folks with uninsured assets will lose a bit, it won't be the end of the world.
SirWired
I sure hope this wasn't some complicated way for
the powers that be to stomp on a upstart threatening
their business model!
OK that late in life you have a point. But I wouldn't have all my eggs in one basket ... diversify your products!
tomorrow night like the site states. my freakin mortgage payment is supposed to be transferred to on monday :/ i'm just gunna move everything to my local bank for the time being. thank goodness i moved most of my money to Countrywide Financial earlier this year.
"The FDIC will retain the remaining $1.1 billion in assets for later disposition, including NetBank's leasing division, NetBank Business Finance, which will continue operations," the FDIC said. "Loan customers should continue to make payments as usual."
~WELCOME TO JEKYLL ISLAND~
I warned you, now it's 7 elections worth of Republicans.
Let's make it ten, go ahead and keep posting.
I love knowing that your own ignorance and ego have directly resulted in your vote being mooted by mine.
I was getting nostalgic recently since I used to work for NextCard, and was wondering how the other online banks were doing like NetBank and VirtualBank... and was surprised they were both still in business. I was also checking on other online banks.
Anyway, I think E*Trade is probably the best one out there. If you have direct deposit, you can set up a Max-Rate Checking account and won't have to worry about paying any fee if your balance is too low. They give you 0.5% APY for balances under $5000, and I think 4% for above that.
The best thing though is you get unlimited ATM fee refunds from other banks' ATMs, and E*Trade doesn't charge any ATM fee... so you're basically free to use any ATM you want.
Meanwhile, I received a fairly large payment from a customer... What I should have done is just held on to this check until the new account was ready. But I thought that the big check I had written to fund the new account would post soon, keeping me under the limit even with the new deposit. So I deposited the customer's check to the doomed NetBank account.
Well, NetBank received the deposit and it posted to my account, while in the meantime the new bank was slow to process my application and didn't cash the check. Ironically, the new bank phoned me on Sep 27 to ask a question or two and then said they would be opening the account right away. As you can guess, they didn't post the check in time and at the end of the day my account was still over the $100k limit. Oops, lesson learned.
Thinking back, there are other occasions in my life where I have briefly had more than $100k in a single account. For example, when you sell a house it is common practice to have the proceeds wired to your bank account. Then you might keep them there until the next house you are buying closes escrow (usually in a few weeks) or maybe move them to a longer term investment account (say within a few days). During this window you are vulnerable to a bank failure. Let's say that on average you buy or sell a house once every ten years and keep the money in a bank account for just 7 days. That means that about 0.2% of the time you will have A LOT of money in your account. Looking at it from the bank's perspective, about 0.2% of their customers will be going through a life event like this on any given day. I read in the news accounts that ING Direct acquired 110,000 new customers and that 1,500 customers had accounts with some uninsured funds... that's more than 0.2% but still doesn't surprise me.