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Ticketmaster Claims Hacking Over Ticket Resale Site
FlopEJoe writes "Ticketmaster claims that RMG Technologies is providing software to avoid security measures on their website - even to the point of utilizing bots to get large blocks of tickets. RMG says it just 'provides a specialized browser for ticket brokers.' From the New York Times article: 'The fact that tickets to popular events sell out so quickly -- and that brokers and online resellers obtain them with such velocity -- is clouding the business, many in the music industry say. It is enough, some longtime concertgoers say, to make them long for the days when all they had to do to obtain tickets was camp out overnight.'"
Ticketmaster's been bending us over for years...now we're to feel bad for them? It's too bad TM has such a stronghold on the industry - ticket sales ain't rocket science, especially not at a convenience fee of $10+.... per ticket.
Coming from the company that has, for the longest time, been ripping off customers and making a killing off unnecessary ticket processing fees which are likely a hold-over from when they were outlets in shopping malls and telephone sales. There is absolutely no reason why I should have to pay such astronomical rates to a third party in order to get tickets for a show to support bands that I want to see because they don't support the RIAA.
If anything, these companies are just paying you back for screwing over legitimate consumers for years by screwing you over more. The TicketMaster model is dead and everyone should really do their own ticketing in order to avoid this non-sense. I am much more likely to pay a band's direct ticketing agent than TicketMaster. Hell, I'm more likely to go to a show when I have to pay anyone other than TicketMaster to get the tickets for any event I attend whether it be sports, theater, or music.
1) Lottery
2) Auction
3) Non-transferable tickets
An auction is the most capitalistic approach. Scalpers won't bid much lower than they think they can resell the tickets for later.
A lottery adds some fairness but only if you can limit the number of tickets per buyer and avoid the straw-buyer problem.
Non-transferable tickets that are refundable for 100% of the purchase price will solve the scalpers-buying-up-all-the-tickets problem but they aren't too useful if your target audience is children and others who don't have ID cards.
For popular shows, I'd go with selling non-transferable tickets, where any adult would need an ID that matched the name on the ticket and children would have to be accompanied by someone sitting nearby. If after a few days the promoters realize a given block of seats is not expected to sell out, I would lift the non-transferable restriction and let people sell their tickets on the open market. Anyone needing to return tickets could get their money back less the usual ticket-service charge.
If you show up with a non-transferable ticket in hand that doesn't have your name on it, you are turned away. You can contact the original purchaser to beg him to get you a refund.
I'm not sure how this would work for shows oriented to the 12-15 crowd, as these people usually come without their parents but without any ID other than a school ID.
Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
I'm assuming ticketmaster isn't implementing the captcha correctly. There is only 3 ways to exploit the system:
1) enter in the captcha before the tickets go on sale, and purchase when available
2) bypass the captcha because its not a requirement to make a purchase
3) the captcha not complex enough to fool a computer for a few minutes
No software should be getting around it without someone typing in the magic letters after the tickets go on sale.
Led Zepplin held a lottery for tickets to an upcoming concert.
They neglected to tell the winners the tickets were non-transferable.
The promoters are telling ticketholders that if their names don't match the names on the credit cards they won't get in.
BBC News has more.
"What we have here is a failure to communicate."
Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
What if you buy tickets for a friend... or you give them to a friend because something comes up and you can't go?
You mad
Uhh... artificially high? The fact that concerts for good bands sell out so quickly shows that they're NOT artificially high.
Grammar Nazi
Forgetting your Econ 101 class? Price ceilings only help the poor when you make sure the poor are first in line. Otherwise, they end up helping the rich just as much (and in the real world, often more so).
You're older and have enough disposable income, the core fans typically do not for newer bands.
This is my sig. There are many like it, but this one is mine.
These so called ticket brokers are actually worse than most people think. I actually had a long conversation with one of these scums. First of all, these guys don't operate small. He claimed that his operation spent over a million dollar a year just on Google AdWords advertisement campaign. That tells you the scale of his operation. He uses a network of machines with bot software to buy up as much tickets as he possibly can for sports events and concerts. The markup on those tickets are astronomical. He deals mostly with movie and sports star agents mostly to unload these tickets at shockingly high prices but those agents don't care because they are out to make their clients happy at all cost. What's sad is how he sometimes end up with bunch of unsold tickets. This creates artificial demand thus increases ticket price for everyone as well as depriving fans who want to go see these events. Whenever you see bunch of empty seats in a sold out baseball game, it's not because the fan had a change of plans or got sick. It's because these scummy ticket brokers couldn't unload them for huge profit. One of the reason why ticketmaster won't do anything about the situation is because these brokers ensure that events are sold out which works out in their favor. They don't care about actual fans getting hold of the tickets. They simply want the tickets sold.
They are nothing more than scalpers.
Damn straight! Service charge here, convenience charge there, credit card processing fee at the end... You were talking about ticketmaster, right?
Tickmaster sucks the life out of venues and acts.
Because there's no way that someone can simultaneously have money and enjoy music...
Have you been writing all the spam I get?