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Mom Blasts Ballmer Over Kid's Vista Experience
Lucas123 writes "While on stage at a Gartner's ITxpo conference today, Ballmer got an ear-full from the mother of a 13-year-old girl who said after installing Vista on her daughter's computer she decided only two days later to switch back to XP because Vista was so difficult. Ballmer defended Vista saying: 'Your daughter saw a lot of value'; to which the mother replied: 'She's 13.' Ballmer said that Vista is bigger than XP, and 'for some people that's an issue, and it's not going to get smaller in any significant way in SP1. But machines are constantly getting bigger, and [it's] probably important to remember that as well.' Says the mother: 'Good, I'll let you come in and install it for me.'"
Can I mod the submission?
...in learning something difficult?
Ballmer's comment seems really prick-like to me. It probably wasn't meant as such, but still.
US businesses that currently accept chip and PIN/signature
The mom's body was later found floating in a river. The cause of death: chair-related injuries.
Ask not what you can do for your country. Ask what your country did to you
So the "value" that the woman's 13 year-old daughter saw were Vista's gadgets:
I'm glad the end-user is seeing so much value in Vista.
"Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
If Microsoft were anything other than one of the most dominant monopolies the world has ever seen, this would be a hideous and grave error.
As it is, people just shrug their shoulders and say, "Who is John Galt?"
Translation: We spent a lot of money packing it with bloat.
Translation: No matter how many versions we have, it's still one size fits all. The tension is generated because our developers don't lead normal lives and see things the way ordinary people do, which makes the end product obfuscated and confusing
Translation: We're banking on bloat, the more there is the longer it takes the crackers to find the exploits, but sure as the Sun rises, they will find them because more code has more holes.
Translation: Stock value. If we didn't come out with a new version of Windows everyone had to buy every few years our stock value would drop. We have to keep addicts supplied.
Translation: We rushed it to market. If we had waited until it was really ready we would have seen our stock drop. The premature release was purely driven by profit motives rather than care for our customers.
Translation: Revenue generating cycle - Bleeding edge, counting the casualties.
A feeling of having made the same mistake before: Deja Foobar
> She's 13. Am I the only one missing the point here?
So, in short, the 13 yr old had no problem with it, but the mother couldn't understand it, so it's a bad OS? Yeah, that's GREAT logic.
Also, "she's 13" is not a valid retort for why it shouldn't matter that she found value in it. She obviously knew how to use it more than the mother did.
Ballmer was in an impossible situation here. He could make her look the complete fool and catch hell for picking on that woman, or let her 'win' and catch hell for letting a woman beat up his operating system. He chose the right route, for once.
For the record, Vista was the wrong route.
"If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
I can't say I'm looking forward to Mom's arrival in #gentoo...
What I'm listening to now on Pandora...
...in my experience Vista is easier to transition to than most operating systems I've upgraded. Most hardware still works. Every program I've tried so far has worked. Can you say the same thing for 98 to XP? No. OS 9 to OS X? No. Linux to newer Linux? Well, yes. :)
Take a machine that runs 98 tolerably well and upgrade it to XP. Pain. Take a machine that runs XP tolerably well and upgrade it to Vista. Pain. Nothing is new here. You upgrade your OS and you'll probably need to upgrade your hardware too. And purchasers that doesn't realize this only have themselves to blame. Did I just agree with Steve Ballmer? Damn it, get me a razor blade...
Selling an OS is, in this respect, not a lot different from selling a car.
Some buy their cars for the greatest reliability. Some for performance or efficiency. Some people buy their car to have the newest and flashiest on the block. Some for safety. Some because they know the brand or it's what their friends have.
And some people just fall in love with the color or, wow, big cupholders or heated seats, and they're sold.
Vista is NOT harder to use than XP. It's virtually the same, especially from the point of view of a non-power user. UAC might be a huge nuisance, but parents or whoever can just turn it off. I wouldn't give a 13-year-old admin privileges to a machine in the first place; you're just asking for trojans otherwise.
Ballmer was probably thinking "either you or your daugher or both are just stupid" but knew he couldn't say it so he was trying to be passive and just said some BS to try and get the lady off his case.
I like basketball!!1!
And this, ladies and gentlemen, is why I'm a home Mac user.
User is complaining. Allow or Deny?
*click*
Returned Peace Corps IT Volunteer
That's it. I've never seen the public react this way to a Windows release before. Not Linux geeks, but the average Windows users.
Yea, yea, every new release faces nostalgia of the previous release blah blah. It's way worse here.
Average people call Vista shit. Businesses run away from it.
The Vista brand is ruined. Now even if they fix Vista, the brand will never recover.
I hope Microsoft learns something from this. First impression lasts forever. Don't release software unfinished.
Don't you all see! Vista was a wise move by Microsoft. IT has been long been agreed upon that one major contributor to windows' insecurity is its popularity. If Microsoft comes out with an OS that nobody wants, they won't be popular anymore, and suddenly they'll have a secure OS!!!
DUH!
NewslilySocial News. No lolcats allowed.
Only on Slashdot do we discuss what is the most appropriate OS for a 13 year old girl. :)
Something interesting to take away from this. The 13 year old (the future of technology) wanted the gadgets - or rather - the useful yet entertaining and social aspects of Vista - rather than the technology underneath. Technology that serves a personal purpose, rather than technology that simply serves a purpose.
As we've all learned for ourselves now back when we started CS/IT/ENG/whatever, we constantly evolve using what we started with as a base. I can trace my usage of linux/unix now back to first using NextStations and IRIX boxes back in school.
What is Linux/Ubuntu/younameit doing to capitalize on the 13 year old market? What does Linux offer a teenager, or better yet, why would a teenage want to use Linux? Social interaction, gadgets/widgets, entertainment, etc may seem like a waste of purpose and time to us hardcore nerds, but these are very important to non-tech types. Once the 13 year old is interested, then the whole 'get em early' evolution begins.
A great example is the XO laptop. The XO has considered the social target audience of the product like few other hardware and software developers previously (except maybe Apple). As such, every review of the laptop so far by a schoolage child (the target) loves it. For Linux to succeed on the desktop for the masses, developers needs to consider what the desktop for the masses actually is - not what developers think the desktop to be where the masses adapt.
This would've been a lot more interesting if she'd challenged him about the actual problems she encountered...Perhaps she did, and it just wasn't captured? Ah well.
The intent seems admirable if it were altruistic, but Microsoft have shown their predatory stripes. They very nearly undid the major anti-virus industry by initially refusing to include that large business sector in to see their code. Microsoft would certainly like to hold all the cards, but that very attempt could have doomed them as businesses would want to know why Norton, McAfee, etc are not there to protect them because Microsoft believed (the very company which left so many security holes in Win95, Active X and Win XP) they could do a better job of protecting the buyer.
Microsoft bundles average quality products and gives their own line of products the inside track, which have hurt competitors for years. You might check your system performance monitor to see how much memory is being used when you first boot up and like to know why 380+ MB of memory are in use before you launch your first app. Microsoft have preloaded a tonne of library code in case you might run Explorer or Office apps. That you don't have Office doesn't seem to derail the boot process from including them to occupy your memory anyway. All this to make Microsoft's apps appear to load faster. Try loading a competitor's apps and see how many seconds you have to wait for them to open up.
The ulitimate in useability is to keep the damn system lean and let the user decide how much crap they want when they build/install and OS. You should always be able to go back to the distro and add more, but you don't really get a choice with Windows, do you?
Systems get bigger because they have to - to be able to run Windows.
A feeling of having made the same mistake before: Deja Foobar
You have us on pins and needles, what was the file format she couldn't use?
Since I dont have either, maybe I should switch her.
I have nothing to lose, apparently.
emt 377 emt 4
A mysterious, yet somehow incompatible, format you don't bother mentioning, mysterious. Very mysterious.
This reminds me of Stephenson's In The Beginning There Was The Command Line, which is a little dated now but still pretty funny. He describes the various OSes as different car dealerships, and Windows as an unreliable station wagon that for some reason 90% of the potential customers buy.
"With one exception, that is: Linux, which is right next door, and which is not a business at all. It's a bunch of RVs, yurts, tepees, and geodesic domes set up in a field and organized by consensus. The people who live there are making tanks. These are not old-fashioned, cast-iron Soviet tanks; these are more like the M1 tanks of the U.S. Army, made of space-age materials and jammed with sophisticated technology from one end to the other. But they are better than Army tanks. They've been modified in such a way that they never, ever break down, are light and maneuverable enough to use on ordinary streets, and use no more fuel than a subcompact car. These tanks are being cranked out, on the spot, at a terrific pace, and a vast number of them are lined up along the edge of the road with keys in the ignition. Anyone who wants can simply climb into one and drive it away for free."
And:
"The group giving away the free tanks only stays alive because it is staffed by volunteers, who are lined up at the edge of the street with bullhorns, trying to draw customers' attention to this incredible situation. A typical conversation goes something like this:
Hacker with bullhorn: "Save your money! Accept one of our free tanks! It is invulnerable, and can drive across rocks and swamps at ninety miles an hour while getting a hundred miles to the gallon!"
Prospective station wagon buyer: "I know what you say is true...but...er...I don't know how to maintain a tank!"
Bullhorn: "You don't know how to maintain a station wagon either!"
Buyer: "But this dealership has mechanics on staff. If something goes wrong with my station wagon, I can take a day off work, bring it here, and pay them to work on it while I sit in the waiting room for hours, listening to elevator music."
Bullhorn: "But if you accept one of our free tanks we will send volunteers to your house to fix it for free while you sleep!"
Buyer: "Stay away from my house, you freak!"
Bullhorn: "But..."
Buyer: "Can't you see that everyone is buying station wagons?""
Wrong move indeed. First off, you shouldn't have removed XP until you knew Ubuntu did what she needed. Second, you should have started her off on Kubuntu, which will at least have a familiar interface.
As for your mysterious file format and your "forgetaboutit" OOo install, we'll need more info to refute/help you on those ones. I find that anyone who has used Office XP or earlier tends to enjoy using the latest OOo, unless they have a bunch of VB macros that don't work quite right, or some badly-created templates that don't display correctly.
Really, the only problem I've found so far for normal users is that Word documents don't always convert indices and other complex objects correctly, and need to be re-formatted once imported into ODF.
You think that's bad? I installed Ubuntu, and not only did it fail to recognize my sound card, but it also stole my wallet, beat my wife, and impregnated my dog (and he's a boy!). Figuring that these were just the usual install problems, I decided to leave it running for a couple of days to see if things improved. Big mistake. During the night, Ubuntu planted marijuana all over my house and called the ATF. Luckily, it also blew up my car, the sound of which woke me up in time to escape. Now I'm living in a shack in Tierra del Fuego on the run from an international crime syndicate after Ubuntu stole my identity, ran away with my wife, and stole 300 kilos of Colombian nose candy from them.
I think I've had enough of Ubuntu. I'm going to try Gentoo next.
In my experience, if you want your wife to stop bugging you about computer problems, buy her a Mac.
The cake is a pie
That does have an impact on security, but mostly because the features it's now necessary to be backwards compatible with were never designed to be secure or stable in the first place in the old home versions of Windows. For example a lot of Linux features are designed to work in the same manner as old UNIX equivalents, but there seem to be less gaping holes in its security despite providing its own support for legacy code and in some cases extremely old hardware platforms.
This kind of cruft certainly doesn't make an OS any easier to secure, but in the interests of creating a reasonably stable platform for developers, you can't just re-write the entire feature set every few years and expect software to be ported. It seems to me that if well enough thought through it's very possible to make a secure OS while remaining mostly backwards compatible (e.g. by emulating old and insecure features on newer hardware).
Absolutely not true. You made the mistake of switching her applications, not her OS. Next time, ween her applications to Firefox, Tuhnderbird, and OOo before you switch her OS. I've done ten or so Fedora and Ubuntu installs on friends and families computers. If my 75 year old mother in law can use Ubuntu, with all the MS Office (mostly powerpoint) junk she gets from emails from her friends (Oooo! Another cute cats presentation!), then anybody who _wants_to_ can use it. Document compatibility is not a problem anymore. As for the super-brother's videos, have him send it in a standard format. If it's a specialty format that VLC or mPlayer cannot read, then it can probably only be read in some proprietary program that costs hundreds or thousands of dollars. Bet you pirated that, didn't you?
It is dangerous to be right when the government is wrong.
That is, if you know a guy named Mac, otherwise you may need to give her to Mike or John.
"Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
I had to look up ATF (I'm not from 'round there). BATF - Bureau of Alcohol Tobacco and Firearms. Interesting combination. I don't know where to start taking the piss.
Interestingly enough, if you install Gentoo it will not only blow up your car but actually build you a new one.
From raw materials.
Make sure you specify USE="steeringwheel trunk windshield". You'll have to wait a while though but it will be worth it. It will rebuild itself every week or so and occasionally change colour for no accountable reason.
After three years you will discover that USE="-clutch" would have been a good idea when it suddenly becomes a manual shift without warning. You should have paid attention to the build logs when emerging --deep --newuse world. Oh, and it goes like stink most of the time. Ok so sometimes you have to fix it yourself by renting a foundry and full workshop and talking to Formula 1 mechanics but hey, this is a ~x86 car.
Can't argue with that one. The wife liked my iMac so much, she took it in the divorce.
There are two fatal blunders a man can make:
1. Never start a land war in Asia
2. Never try to divorce a divorce lawyer
Proverbs 21:19
You must be new to this game. Here let me help you with some other good ones: Yes, she looks good in that outfit. Yes, you like what she made for dinner... You kind of like it burnt anyway. Yes, she is still as attractive as the day you met. No, you don't mind Hugh Grant movies. Yes, you like her family. Of course that restaurant is fine with you. Yes you have time to get those chores done this weekend. If you repeat those things enough, you may just get away with 3 computers, 4 remote controls, a basement full of electronics, and an occasional roll in the hay.
burrocrisy
and that would be what? Ruling by jackasses? Never has a slashdot misspelling been more apropos
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I'm of the opinion that much of the Vista-specific bloat comes from the DRM layer. Under the DRM paradigm, every driver doesn't just have to worry about doing their normal work -- it also has to worry about doing some, apparently innocuous, thing that pisses off some other random driver (or, eve, program) in the system. It also has to worry about whether it is required to get 'pissed off' by what some other random element is doing.
That constant looking-over-the-shoulder (both your own and others') has got to result in a lot of the lost performancethat is being seen in Vista.
Sometimes boldness is in fashion. Sometimes only the brave will be bold.
Much like Ballmer himself.