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Mom Blasts Ballmer Over Kid's Vista Experience

Lucas123 writes "While on stage at a Gartner's ITxpo conference today, Ballmer got an ear-full from the mother of a 13-year-old girl who said after installing Vista on her daughter's computer she decided only two days later to switch back to XP because Vista was so difficult. Ballmer defended Vista saying: 'Your daughter saw a lot of value'; to which the mother replied: 'She's 13.' Ballmer said that Vista is bigger than XP, and 'for some people that's an issue, and it's not going to get smaller in any significant way in SP1. But machines are constantly getting bigger, and [it's] probably important to remember that as well.' Says the mother: 'Good, I'll let you come in and install it for me.'"

132 of 767 comments (clear)

  1. +1 Funny by Anonymous Coward · · Score: 4, Insightful

    Can I mod the submission?

    1. Re:+1 Funny by halcyon1234 · · Score: 5, Funny

      I think this article would have been funnier if it was as I first read it-- that STEVE'S Mom showed up and bitched him out.

    2. Re:+1 Funny by Hijacked+Public · · Score: 4, Insightful

      It is probably true.

      But this is what you get from someone in a position like Ballmer's. Somewhere way down deep in the org chart someone was tasked with finding data that supports the assertion that Vista is the greatest OS ever. After looking through hundreds of charts and tables and graphs, and throwing them all out (issues per install....can't use that one) they probably discovered that the total number of issues, across all 50 or so copies they've sold so far, was lower if you weighted by the total lines of code in Vista.

      That is what you get from the Ballmers of the world. One line of marketing. Never any raw data.

      --
      "Sacrifice for the good of The State" - The State
    3. Re:+1 Funny by dascritch · · Score: 2, Interesting

      This is enough laughy (especially the final word). And I think Steve would be full red-face when she will start saying "when you was younger, you wasn't throwing chairs and you wasn't allowed to raise voice like that in front of strangers... who teach you to be so impolite?"

      --
      (Sorry my bad French) Je fais parler les Guignols de l'Info. Le pied, quoi.
    4. Re:+1 Funny by graviplana · · Score: 4, Funny

      "..According to our website stats Windows Vista market now share is -- wait for it -- 11%" Wow, Netcraft is sure accurate. I would like to subscribe to your newsletter.

      --
      "Time is nothing; timing is everything."
    5. Re:+1 Funny by AJWM · · Score: 2, Funny

      According to our website stats Windows Vista market now share is -- wait for it -- 11%

      Yeah, but if you're running a support site for Vista you'd expect the stats to be skewed. It'd probably be even higher if most of the users didn't have to revert back to XP to be able to connect to your website at all.

      (Joke, but it illustrates the value of such anecdotes.)

      --
      -- Alastair
    6. Re:+1 Funny by Greyfox · · Score: 5, Funny
      That would be funny. I think it would go something like this...

      Mrs. Ballmer: Stevie! Stevie! Your operating system SUCKS! I'm going to F***ing KILL YOU! (Throws chair)
      Steve: Mooooom! I'm doing a THING right now! Can't this wait? I'm going to F***ing KILL YOU! (Throws chair)
      Mrs. Ballmer: No! It's too big and it's bloated and it SUCKS! I'm going to F***ing KILL YOU! (Throws chair)
      Steve: FINE! I'll send someone over to install it for you! I'm going to F***ing KILL YOU! (Throws chair)
      Mrs. Ballmer: Fine, honey! Will you be coming over tonight? I'm making spaghetti! I'm going to F***ing KILL YOU! (Throws chair)
      Steve: Ooh! I love your spaghetti! I'll be over around 7! I'm going to F***ing KILL YOU! (Throws chair)
      Mrs. Ballmer: Wonderful! We'll see you there! I'm going to F***ing KILL YOU! (Throws chair)(Exits)

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    7. Re:+1 Funny by Soul-Burn666 · · Score: 3, Funny

      Somewhere way down deep in the org chart someone was tasked with finding data that supports the assertion that Vista is the greatest OS ever.

      Vista actually is the greatest OS ever, if you choose the definition where greatest means largest. ;)

      --
      ^_^
    8. Re:+1 Funny by mad+flyer · · Score: 2, Funny

      Dude... that means that only 11% of vista users can actually use vista to surf the web and search troubleshooting tips about vista's other bugs and annoyance...
      I'm speechless...

  2. A lot of value... by mind21_98 · · Score: 4, Insightful

    ...in learning something difficult?

    Ballmer's comment seems really prick-like to me. It probably wasn't meant as such, but still.

    1. Re:A lot of value... by Anonymous Coward · · Score: 5, Insightful

      The article is a bit terse, but Ballmer meant that her daughter saw a lot of value when she looked at her friend's install of Vista...enough value that she immediately went home and told her mom "I've got to have that!"

    2. Re:A lot of value... by Tibor+the+Hun · · Score: 5, Funny

      Quite clearly, you've never tried using gadgets. Gadgets are the paradigm-shift (I hope I can still use that word) we've all been waiting for.

      Why I myself am about to ditch OS X in favor of gadget... err Vista.

      If you can't see the insurmountable value of gadgets, and that their existence warrants a 7 year development cycle, multiple delays and feature reduction not to mention complete industry IT overhaul and user re-training, then, you sir are not a visionary, and should promptly log out of this site, and clear your history.

      Good riddance I say!

      --
      If you don't know what AltaVista is (was), get off my lawn.
    3. Re:A lot of value... by Anonymous Coward · · Score: 4, Insightful

      ...in learning something difficult?

      Ballmer's comment seems really prick-like to me. It probably wasn't meant as such, but still.


      The kid wasn't having difficulty, the mother was.

      From her comments, I doubt she even installed XP. It probably came preinstalled, and her complaint is with the complexity of installing any OS.

      Ballmer's comment was spot-on - the daughter saw value in Vista's widgets - and the mother's response was fallacious and nonsensical ("She's 13" - so what, her opinion means nothing, while her ignorant, incapable mother's should be taken seriously? Children are our future. Teach them well and let them lead the way.)
    4. Re:A lot of value... by RonnyJ · · Score: 5, Informative

      Ballmer's comment seems really prick-like to me. It probably wasn't meant as such, but still.

      From the article: Ballmer was good-natured about the critique as he defended the operating system.

    5. Re:A lot of value... by butterwise · · Score: 4, Funny

      Whatever you say, Ballmer.

      --
      If a baby duck is a "duckling," why would anyone want to eat "dumplings?"
    6. Re:A lot of value... by cyber-dragon.net · · Score: 5, Funny

      Ballmer? You are on /.? I didn't think you an Anonymous Coward though.

    7. Re:A lot of value... by Anonymous Coward · · Score: 5, Interesting

      Sadly, the value she saw was equivalent to cakes, chocolates, and candy, and soon became sick of the sugar and just wanted same damn food.

    8. Re:A lot of value... by XenoPhage · · Score: 5, Insightful

      The kid wasn't having difficulty, the mother was.

      From her comments, I doubt she even installed XP. It probably came preinstalled, and her complaint is with the complexity of installing any OS. I didn't get that feeling from the article. This was at ITxpo, not Joe's Supermarket. I have to imagine that the majority of attendees are computer literate and work in the IT field.

      Ballmer's comment was spot-on - the daughter saw value in Vista's widgets - and the mother's response was fallacious and nonsensical ("She's 13" - so what, her opinion means nothing, while her ignorant, incapable mother's should be taken seriously? Children are our future. Teach them well and let them lead the way.) A 13 year old sees the shiny and wants to have it for their own. While they have opinions, and they should be respected, that doesn't necessarily mean they are right.

      From TFA, it sounds like mom installed the OS and then spent two days fighting with inadequate drivers and other problems. She specifically states that "It's safe, it works, all the hardware is fine, and everything is great" when she refers to XP. The fact that she indicates hardware in there makes me think there were hardware issues with Vista.

      I'm sure the daughter's friend had a good install of Vista, though it was likely due to purchasing a new computer, not upgrading an old one. Seems Vista sucks on anything not brand new. Contrast that with my Linux box here, running on an old Pentium 4 with an outdated video card. Runs blazingly fast, even with Beryl installed and running. I guarantee I couldn't turn on the flashy effects in Vista if I could get it to install on this same machine.
      --
      XenoPhage
      Technological Musings
    9. Re:A lot of value... by plague3106 · · Score: 4, Insightful

      See, I don't get this. Its not more difficult; the start menu is largely the same. The Documents folder is layed out differently, which Pictures and Movies and such becoming peers to documents... but its not really that different. Is it UAC that everyone is saying is so different they can't figure out how to use the computer? Aside from clicking a dialog when i try to do an administrative task, nothing substancial changed from how I used Windows.

      Unfortunately I couldn't really find anything specific that caused the switch back. Was it the kid's choice? The mother's?

    10. Re:A lot of value... by rtyhurst · · Score: 3, Funny

      How dare you defend this kid for not seeing that Vista is the Next Coming?

      I *want* swooshy 3-D graphics stolen directly from OS X!

      I *want* the Blue Screen of Death in 5.1 surround-sound!

      I *want* to play solitaire on an x86 box that has 8 gigs of RAM and a 200 gig hard drive!

      You sir, are an anti-Windite!

    11. Re:A lot of value... by Rallion · · Score: 4, Insightful

      Heh. Yes.

      To me, the funniest thing about Vista's gadget system is that (still, in 2007!) when your resulotion gets changed (by a game, for example -- happens to me far more than once a day ) the gadgets in the lower and right-most portions of your screen get pushed up/left, and have to be moved back manually. For the love of god, people, anchor the things to the nearest edges.

    12. Re:A lot of value... by Hatta · · Score: 4, Funny

      I guess we now know why Inspector Gadget's gadgets were always malfunctioning. They were running vista. Good thing Penny runs linux.

      --
      Give me Classic Slashdot or give me death!
    13. Re:A lot of value... by mikael · · Score: 4, Informative

      The "mother" was Yvonne Genovese, Research VP of Gartner Research. She was on stage with a discussion panel.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    14. Re:A lot of value... by Anonymous Coward · · Score: 2, Funny

      Ballmer? You are on /.? I didn't think you an Anonymous Coward though.

      *hurls tiny, shuriken-like chair at your face*
    15. Re:A lot of value... by Caged · · Score: 2, Interesting

      No, Microsoft have re-arranged the places for many options and it generally takes more mouse clicks to get something done under Vistan than XP. Vista has a new 'Network and Sharing Center', the interface is confusing and difficult to utilise.

      UAC is incredibly annoying and not a real safety feature as the average user will become so frustrated by the popups' frequency those warnings will not be read, the end user will simply click 'continue' so he or she can use the damn thing. UAC isnt about improved security, its about Microsoft being able to say 'oh, well its' the user's fault for clicking continue'.

      I give you an example of Vista's 'improved' interface design - changing the date and/or time. Under XP its simple - double click the clock in the lower right hand corner of the screen and presto! you can change the date-time.

      Under Vista, you need to click on the clock, then click on a lick 'change date and time'. Which opens up another dialog box.... which has a button labelled 'change date/time'.... clicking on this button.... brings up a UAC dialog. Click continue. Hurray! I can change the date and time!.

      XP to Vista - a double click to 4 mouse clicks. Nuff said.

    16. Re:A lot of value... by Anonymous Coward · · Score: 5, Informative

      Actually, I know for a fact that Bill Gates reads /. He's a geek, what do you expect :) I met him when I was working at MS (he received a bunch of employees at his home) and asked him. He acknowledged he read it and found the cyborg icon funny. That was 4 years ago. I'm posting as A.C. because I'm still involved indirectly with MS, sorry folks!

    17. Re:A lot of value... by plague3106 · · Score: 2, Insightful

      No, Microsoft have re-arranged the places for many options and it generally takes more mouse clicks to get something done under Vistan than XP. Vista has a new 'Network and Sharing Center', the interface is confusing and difficult to utilise.

      Yes, I'll give you the Network and Sharing center makes it harder to get to some of the screens it did before. Other options though.. I don't recall any that are harder to get to than with XP. Of course, if you expect things to never change I guess you'll have a hard time, but much of the re-arranging does make a lot more sense.

      UAC is incredibly annoying and not a real safety feature as the average user will become so frustrated by the popups' frequency those warnings will not be read, the end user will simply click 'continue' so he or she can use the damn thing. UAC isnt about improved security, its about Microsoft being able to say 'oh, well its' the user's fault for clicking continue'.

      How is it much different than Linux prompting for a root password in Gnome or KDE to perform an administrative task? To be fair, its the applications that are misbehaving, by requiring admin access when they don't really need it. As new versions of software are released, this problem should subside. In the mean time, it does get one thinking about what is going on. Certainly, such prompts shouldn't appear just by visiting a web page.

      I give you an example of Vista's 'improved' interface design - changing the date and/or time. Under XP its simple - double click the clock in the lower right hand corner of the screen and presto! you can change the date-time.

      Under Vista, you need to click on the clock, then click on a lick 'change date and time'. Which opens up another dialog box.... which has a button labeled 'change date/time'.... clicking on this button.... brings up a UAC dialog. Click continue. Hurray! I can change the date and time!.


      I'm sorry, its been a couple of years, but is changing the system time not an administrative function in Linux? Can you just willy nilly change the clock there as well? IIRC, I had to dive into a command prompt to adjust the time, there wasn't any kind of GUI at all to do it. Seriously though, what requires you to change the clock setting so often? So yes, its more clicks.. but do you really spend that much time changing the clock or looking at your network settings?

      XP to Vista - a double click to 4 mouse clicks. Nuff said.

      So your argument is that when you do need to change the clock, it takes more clicks now. I have to wonder... how often are you changing the clock that this matters at all?

    18. Re:A lot of value... by Hucko · · Score: 4, Funny

      Damn IT!! I want a reason to be anonymous too!

      --
      Semi-automatic amateur armchair Australian philosopher; conjecture ready at any moment...
  3. funeral's saturday by moderatorrater · · Score: 5, Funny

    The mom's body was later found floating in a river. The cause of death: chair-related injuries.

    1. Re:funeral's saturday by elrous0 · · Score: 3, Funny

      No, MS has a strick policy against killing non-hookers.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
  4. Am I reading that right? by techpawn · · Score: 5, Insightful

    Ballmer said that Vista is bigger than XP, and 'for some people that's an issue, and it's not going to get smaller in any significant way in SP1. But machines are constantly getting bigger, and [it's] probably important to remember that as well.'
    Does that sound like they're proud to be bloat and have no plans to reduce because machines are getting bigger?
    --
    Ask not what you can do for your country. Ask what your country did to you
    1. Re:Am I reading that right? by Mr.+Underbridge · · Score: 5, Insightful

      Does that sound like they're proud to be bloat and have no plans to reduce because machines are getting bigger?

      No, but it makes sense in a twisted way for MS. What are they averaging, 5 years between major releases? When you have that long between releases you have to balance the featureset you want to include against the fact that it's going to be a long time before the next OS release. As a result, it makes sense that you design it such that the full 'experience' will just barely run on a decent new machine at release.

      This does illustrate the utility of more frequent releases.

    2. Re:Am I reading that right? by JamesP · · Score: 4, Interesting

      Actually, as the legend says, this was one of the turning points for MS, back the at the time when Lotus 1-2-3 reigned.

      Back there, while Lotus was cramming everything to fit in 640k of memory, MS was making Excel w/o concerns for machines, and they got to ship earlier.

      Than, by the time 1-2-3 shipped, modern machines were cheap enough, so people went with Excel instead

      It really makes sense, in a way.

      http://joelonsoftware.com/items/2007/09/18.html

      --
      how long until /. fixes commenting on Chrome?
    3. Re:Am I reading that right? by Workaphobia · · Score: 5, Informative

      Oh absolutely. When machines get more powerful and can perform the same function for a tenth of the cost, they won't sell you the same machine at the reduced price running the same software. They'll sell you a more powerful machine at the same price, and upgrade your software's bloat to make you require the horsepower.

      Funny how I can pretty much do everything I do with my new lenovo T61 windows (formally vista, now XP) laptop, on my six (?) year old 1.2 GHz Sempron running gentoo.

      --
      Evidently, the key to understanding recursion is to begin by understanding recursion. The rest is easy.
    4. Re:Am I reading that right? by Tikkun · · Score: 2, Insightful

      Not necessarily proud, but fixing the bloat may not help out as much as you'd like. Outside of gaming I don't see a speed decrease on my C2D based computer with 2GB of ram in Vista when compared to XP. If you've got an older computer, the bloat is something you may notice. If you've got a newer computer, this is less of an issue.

      In a year or two the high end box I have will be very inexpensive to purchase, so focusing on performance to the exclusion of other factors (security, stability, etc.) won't help you out in the long run.

      Sam L.
      Customer Service
      Solid Documents, LLC
      saml@soliddocuments.com
      http://www.soliddocuments.com/

    5. Re:Am I reading that right? by maxume · · Score: 2, Insightful

      Would you go back 12 years?

      There is an inflection point somewhere in 2002 or 2003 where average hardware became sufficient for the vast majority of user tasks, and newer hardware spends most of its extra power waiting for the user to do something. If newer hardware were more expensive, it would be annoying; given that it is generally cheaper, it's pretty cool.

      --
      Nerd rage is the funniest rage.
  5. Value = Gadgets by langelgjm · · Score: 4, Funny

    So the "value" that the woman's 13 year-old daughter saw were Vista's gadgets:

    My daughter comes in one day and says, 'Hey Mom, my friend has Vista, and it has these neat little things called gadgets -- I need those.'

    I'm glad the end-user is seeing so much value in Vista.

    --
    "Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
    1. Re:Value = Gadgets by RonnyJ · · Score: 5, Insightful

      I feel it's somewhat hypocritical of the mother to use the fact that her daugher was 13 as a defence - if she really placed little value in her daughter's opinion, she shouldn't have bought it solely on that opinion in the first place.

    2. Re:Value = Gadgets by everphilski · · Score: 5, Insightful

      Precisely. She's not willing to be held accountable for the fact that, in the end, she made the operating system purchase and was not pleased with it. So she's blaming Steve because her precious daughter 'doesn't know any better' ... even though she was apparently the sole motivation for the purchase. It's sad how little personal accountability people have these days.

    3. Re:Value = Gadgets by MightyMartian · · Score: 5, Insightful

      Obviously you've never had kids. "Mom, my best friend has Vista, and it's so kewl. Can you install it!"

      "Fine dear."

      Three days later...

      "Mom, I can't figure out how to use this. Where's my music? How do I get my pictures off my digital camera? How come the printer won't work? Why does it keep asking me these stupid questions?"

      After three days of that, I'd be pretty hot under the collar too.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    4. Re:Value = Gadgets by Rudisaurus · · Score: 2, Insightful

      In fairness to the kid's mom (who is an "analyst", according to TFA; presumably that would mean she's an IT analyst or why else would she be at ITxpo?), she was comparing the Vista experience with the XP experience.

      XP, for all its security holes, updates, and service packs, was a comparatively stable platform (NOTE: I'm not saying good; just stable), which most home and business users could learn to navigate with relatively little difficulty. Now along comes Vista, and this person -- with presumably some technical acumen -- experiences a 2-day exercise in frustration, trying to get things to work. One naturally expects that things will improve and become easier to use as successive generations of what is much the same thing are developed and released, not WAY more difficult!

      To cite the revered car analogy: the first automobiles didn't come with adjustable seats, power windows (hey -- there's the Vista successor: Power Windows!), an electric starter motor, or even a steering wheel sometimes. But with time and redesign, succeeding generations sure became a lot easier to use, didn't they?

      So the real question she was asking is: Howcum Vista, the latest generation, isn't easier to use than XP?

      --
      licet differant, aequabitur
  6. He basically told her, "You're wrong." by Rimbo · · Score: 5, Insightful

    If Microsoft were anything other than one of the most dominant monopolies the world has ever seen, this would be a hideous and grave error.

    As it is, people just shrug their shoulders and say, "Who is John Galt?"

    1. Re:He basically told her, "You're wrong." by ackthpt · · Score: 4, Insightful

      If Microsoft were anything other than one of the most dominant monopolies the world has ever seen, this would be a hideous and grave error.

      As it is, people just shrug their shoulders and say, "Who is John Galt?"

      They're probably wondering who let this troublemaking person in here. Don't we screen attendees for product loyalty?

      I love how people like Ballmer throw around the word 'value' The product is actually a hook, designed to get you tied into Microsoft's other products and services - Office, MSN, media content through their partners, etc. If it was about an operating system it would fit on one CD, require a few megabytes of memory and be secure. Windows is not an operating system, it's an environment bundled with an operating system.

      --

      A feeling of having made the same mistake before: Deja Foobar
  7. Translated for the Lay by ackthpt · · Score: 4, Interesting

    "Let's start with the end user. Your daughter saw a lot of value," said Ballmer.

    Translation: We spent a lot of money packing it with bloat.

    "Users appreciate the value that we put into Vista," he said. But, as with earlier operating system releases, "there is always a tension between the value that end users see -- and frankly, that software developers see -- and the value that we can deliver to IT."

    Translation: No matter how many versions we have, it's still one size fits all. The tension is generated because our developers don't lead normal lives and see things the way ordinary people do, which makes the end product obfuscated and confusing

    "the most secure release of Windows you can humanly make," said Ballmer. "We have had better security, we have had fewer vulnerabilities, fewer issues with Windows Vista in its first six months than any OS that preceded it.

    Translation: We're banking on bloat, the more there is the longer it takes the crackers to find the exploits, but sure as the Sun rises, they will find them because more code has more holes.

    "I think there is a lot of value in Vista," he said.

    Translation: Stock value. If we didn't come out with a new version of Windows everyone had to buy every few years our stock value would drop. We have to keep addicts supplied.

    "When we initially shipped, fewer device drivers were ready for Vista than I would have liked, but we constantly worked with the device vendors to get new drivers available and implemented through our Windows update service," he said.

    Translation: We rushed it to market. If we had waited until it was really ready we would have seen our stock drop. The premature release was purely driven by profit motives rather than care for our customers.

    "We are in, from ... a corporate and enterprise side, an early adoption cycle," said Ballmer.

    Translation: Revenue generating cycle - Bleeding edge, counting the casualties.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Translated for the Lay by jamstar7 · · Score: 5, Funny

      "Let's start with the end user. Your daughter saw a lot of value," said Ballmer.

      Translation: We spent a lot of money packing it with bloat.

      Translation: "Our Marketting Department spent 5 years changing the specs for the Engineering Department based on focus groups stuffed with hydrocephalic chimpanzees. We gotta get our money back before our stockholders show up with pitchforks & torches and lynch us."

      "Users appreciate the value that we put into Vista," he said. But, as with earlier operating system releases, "there is always a tension between the value that end users see -- and frankly, that software developers see -- and the value that we can deliver to IT."

      Translation: No matter how many versions we have, it's still one size fits all. The tension is generated because our developers don't lead normal lives and see things the way ordinary people do, which makes the end product obfuscated and confusing

      Translation: "Our chimpanze focus groups are fickle as hell and constantly change their minds from minute to minute. This leads to developement team frustration, so we were forced to sedate them. That didn't work so well, so now we're trying lobotomies..."

      "When we initially shipped, fewer device drivers were ready for Vista than I would have liked, but we constantly worked with the device vendors to get new drivers available and implemented through our Windows update service," he said.

      Translation: We rushed it to market. If we had waited until it was really ready we would have seen our stock drop. The premature release was purely driven by profit motives rather than care for our customers.

      Translation: "Our developers couldn't keep up with our changing specs. Don't blame us, blame the chimpanzes."

      --
      Understanding the scope of the problem is the first step on the path to true panic.
  8. Oh really... by Tarlus · · Score: 3, Informative

    'Good, I'll let you come in and install it for me.' Uh, Vista is easier to install than XP.
    --
    /* No Comment */
    1. Re:Oh really... by Orange+Crush · · Score: 2, Interesting

      Not if the machine shipped with XP preinstalled (which is almost certainly the case here).

    2. Re:Oh really... by UnknowingFool · · Score: 3, Insightful

      I don't think the woman was saying that Vista itself was harder to install. Like many others she's complaining that there were many issues after the install like with drivers, stability, etc. Since MS changed many things in Vista this was not unexpected especially for a 1st generation product. She figures that maybe something she did caused it, and Ballmer is trying to put the best face forward. I think he and Gates both know what a fiasco Vista has been and that the installation process is a small role in how unfinished many feel that Vista is. Gates and Co are trying to get everyone to install it so that MS can make money.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    3. Re:Oh really... by Minwee · · Score: 2, Insightful

      >

      Uh, Vista is easier to install than XP.

      And it's even easier for me to install a waffle covered with maple syrup in my DVD player, but that won't make it work any better.

  9. Sooo? by renrutal · · Score: 4, Insightful

    >> Your daughter saw a lot of value.
    > She's 13. Am I the only one missing the point here?
    1. Re:Sooo? by njfuzzy · · Score: 5, Insightful

      It seems pretty simple to me. The mother, who cares about performance and utility, wasn't impressed. The tweenage daughter, who cares about gadgets and superficial appearances liked it.

      --
      My Photography - http://ian-x.com
      The Deathlings (comic) - http://thedeathlings.com
    2. Re:Sooo? by Archangel+Michael · · Score: 5, Insightful

      You obviously never been or had a 13 year old. They think all sorts of things have "a lot of value" based upon "peers opinion". In fact, Junior High is filled with various peer groups that base all sorts of things on the perceived value assigned to things by the peer group. As one grows up, many realize that 13 year olds don't really know jack about the world yet.

      So, the retort from the mother is basically ... "she's 13 years old, she doesn't know jack, what else would you expect." Her retort nullifies the previous comment as only a mother of a 13 year old could, and it is quite amusing, IMHO.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    3. Re:Sooo? by realthing02 · · Score: 2, Interesting

      While I'll agree with the idea of your post, we should also bring up the fact that the mother, who "cares about performance and utility" bought an OS for her daughter because of gadgets. If she is going to go and complain to Ballmer, she probably knew a bit about vista anyways, and i don't understand the kind of parent who goes out and drops 150 on software because of some little feature.

      I understand that the average user is not as technical as the posters here, but if she was smart enough to know the OS was causing problems, and dedicated enough to show up and quiz Ballmer on this, i just have a hard time believing this isn't some form of stunt or something of the like.

  10. Love/Hate Relationship? by Aladrin · · Score: 5, Insightful

    So, in short, the 13 yr old had no problem with it, but the mother couldn't understand it, so it's a bad OS? Yeah, that's GREAT logic.

    Also, "she's 13" is not a valid retort for why it shouldn't matter that she found value in it. She obviously knew how to use it more than the mother did.

    Ballmer was in an impossible situation here. He could make her look the complete fool and catch hell for picking on that woman, or let her 'win' and catch hell for letting a woman beat up his operating system. He chose the right route, for once.

    For the record, Vista was the wrong route.

    --
    "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    1. Re:Love/Hate Relationship? by stewbacca · · Score: 5, Insightful

      Also, "she's 13" is not a valid retort for why it shouldn't matter that she found value in it
      Actually it is the PERFECT retort, because it shows just how out-of-touch Microsoft is. Teenagers don't care about value, because they have no concept of what value is.
    2. Re:Love/Hate Relationship? by Tibor+the+Hun · · Score: 5, Insightful

      Also, "she's 13" is not a valid retort for why it shouldn't matter that she found value in it. She obviously knew how to use it more than the mother did.

      Quite wrong. 13 year olds see a lot of value in Zwinkies, expensive ring-tones, and fake plastic jewelry. So when it comes to deciding value, "she's 13" is a perfectly good answer. (Next time you have a grand to spend on a home project, ask your 13 year old to be in charge.)

      Secondly, nowhere there does it say that she knew how to "use" it. What does she know how to use? She saw some eye-candy and wanted it for herself.

      I agree that Vista is the wrong route, and that Ballmer was in a tight spot. Nevertheless, he took 7 years to create that tight spot, and he just reaped a bit of what he sowed.

      --
      If you don't know what AltaVista is (was), get off my lawn.
    3. Re:Love/Hate Relationship? by chrysrobyn · · Score: 3, Insightful
      So, in short, the 13 yr old had no problem with it, but the mother couldn't understand it, so it's a bad OS? Yeah, that's GREAT logic. Also, "she's 13" is not a valid retort for why it shouldn't matter that she found value in it. She obviously knew how to use it more than the mother did.

      I'm sorry, wait, what? The 13 year old daughter liked the widgets. Mom explicitly said that's why the daughter wanted it. Maybe we can assume Mom thought shelling out >$100 would at the minimum be neutral (hopefully improving) every feature she came to love about XP. Instead, the experience degraded. The 13 year old daughter, who has probably never worked a day in her life, nor is she likely to for another 2-3 years, is unable to grasp the value of the money it cost to get the OS upgrade, so is unable to judge the value of the product. Just because she knows how to use the widgets better than Mom doesn't mean she can weigh the value of the money it took to buy the upgrade against the other things that money could have been used for.

      I side with Mom. The girl is 13. Her opinion matters, but her opinion is not the only thing that matters.

  11. Yikes! by Otter · · Score: 5, Funny

    I can't say I'm looking forward to Mom's arrival in #gentoo...

  12. Or, better yet by Rinisari · · Score: 3, Interesting

    Or, better yet, she can use an operating system that doesn't practically require new hardware for every new release, but operating system of which I speak can take advantage of new hardware when it's available, and that'll be sooner because she won't have to spend $400 on just the operating system.

  13. I hate to be the one defending Microsoft, but... by Perseid · · Score: 4, Insightful

    ...in my experience Vista is easier to transition to than most operating systems I've upgraded. Most hardware still works. Every program I've tried so far has worked. Can you say the same thing for 98 to XP? No. OS 9 to OS X? No. Linux to newer Linux? Well, yes. :)

    Take a machine that runs 98 tolerably well and upgrade it to XP. Pain. Take a machine that runs XP tolerably well and upgrade it to Vista. Pain. Nothing is new here. You upgrade your OS and you'll probably need to upgrade your hardware too. And purchasers that doesn't realize this only have themselves to blame. Did I just agree with Steve Ballmer? Damn it, get me a razor blade...

  14. Value = Subjective by Mongoose+Disciple · · Score: 4, Insightful

    Selling an OS is, in this respect, not a lot different from selling a car.

    Some buy their cars for the greatest reliability. Some for performance or efficiency. Some people buy their car to have the newest and flashiest on the block. Some for safety. Some because they know the brand or it's what their friends have.

    And some people just fall in love with the color or, wow, big cupholders or heated seats, and they're sold.

  15. Oh yeah let's bash MS !! by Sciros · · Score: 4, Insightful

    Vista is NOT harder to use than XP. It's virtually the same, especially from the point of view of a non-power user. UAC might be a huge nuisance, but parents or whoever can just turn it off. I wouldn't give a 13-year-old admin privileges to a machine in the first place; you're just asking for trojans otherwise.

    Ballmer was probably thinking "either you or your daugher or both are just stupid" but knew he couldn't say it so he was trying to be passive and just said some BS to try and get the lady off his case.

    --
    I like basketball!!1!
  16. Why I am a (Mac/Linux/Fill-in-the-Blank) user by stewbacca · · Score: 5, Insightful
    Ballmer's response is a nice little nutshell of everything wrong with Microsoft and why I'm a home Mac user (replace Mac with Linux if you must, but the point is the same). Ballmer talks of "value", as if HOME USERS give a shit. Microsoft is in so deep to corporate ass kissing, they forget that there are millions of home users who use computers for things OTHER than work and "value" means something completely different to a home user. If I have to give into Mr. Ballmer's Econo-spin I'd have to tell him that "value" to me means I sit down at my computer and use it with as little fuss and interruption from the OS as possible. In this scenario, every flavor of Windows ever has very little value. My time and convenience have more "value" to me than any corporate bottom-line will ever have. In fact, I'd rather NOT be able to do something than be stuck in the perpetual co-dependent cycle that Microsoft has created.

    And this, ladies and gentlemen, is why I'm a home Mac user.

  17. Re:buy more chairs, Uncle Steve's coming over! by griffjon · · Score: 5, Funny

    User is complaining. Allow or Deny?

    *click*

    --
    Returned Peace Corps IT Volunteer
  18. Scary by suv4x4 · · Score: 5, Insightful

    That's it. I've never seen the public react this way to a Windows release before. Not Linux geeks, but the average Windows users.
    Yea, yea, every new release faces nostalgia of the previous release blah blah. It's way worse here.
    Average people call Vista shit. Businesses run away from it.

    The Vista brand is ruined. Now even if they fix Vista, the brand will never recover.

    I hope Microsoft learns something from this. First impression lasts forever. Don't release software unfinished.

    1. Re:Scary by wodgy7 · · Score: 3, Interesting

      I agree with you about the Vista brand being damaged in the minds of ordinary people. One anecdote: I'm in law school, and on Tuesday I noticed the girl sitting next to me had brought in a new MacBook Pro. I started chatting with her about it, and she told me the reason she had got it is because she needed a new laptop and didn't want to move to Vista. I've heard similar things (though not in such point-blank language) from other non-technical users. It's surprising to me. The word of mouth problems with Vista aren't just confined to OS bickering among nerds... there seems to be genuine negative buzz about Vista among ordinary, non-technical users. If you've ever run a business, word of mouth is the most powerful way to acquire or lose mindshare... no amount of advertising claiming "the WOW is now" will counter genuine, grassroots word of mouth. Will this have an impact on Microsoft? Probably not. But it's a sign that there are real limits to what users will put up with, even from a vendor with extraordinary market power.

    2. Re:Scary by MuChild · · Score: 2, Funny
      I bought Vista along with my new PC for gaming. It runs like a fascist on LSD. I understand that there must be a learning curve with any new software, but it crashed my computer to a Blue Screen of Death within minutes of booting it up for the first time. Now it likes to freeze up whenever I leave it alone for more than 20 minutes.


      It's bloated beyond all reasonability. I don't see why they can't do what works best for them: copy the Mac OS as close as possible without getting sued (exept focus on making it stable) . I try not to hate Microsoft but I'm P.O'd that they would foist this shellac off on us.

  19. Analyst? by McMurphy's_Law · · Score: 2, Interesting

    I'd Like to know what kind of "analyst" listens to a 13 year old girl on the quality features of Vista? Seems to me the Mother never did a great deal of research/testing of this OS, otherwise she might have known that its a royal pain in the kester.
    I'm not defending Vista or Ballmer in anyway but she almost sounds like a plant to make him look like the puppet he is.

  20. why does /. still have a subject line?! by blhack · · Score: 5, Insightful

    Don't you all see! Vista was a wise move by Microsoft. IT has been long been agreed upon that one major contributor to windows' insecurity is its popularity. If Microsoft comes out with an OS that nobody wants, they won't be popular anymore, and suddenly they'll have a secure OS!!!

    DUH!

    --
    NewslilySocial News. No lolcats allowed.
  21. Re:I hate to be the one defending Microsoft, but.. by Mattwolf7 · · Score: 3, Interesting
    I love how every piece of software works with Vista except Microsoft's own programs...

    I am a college student and needed to install MS Visual Studio for a project. Our CSE lab is partnered with MS through MSDN. We have access to most MS software. So I went online and noticed that Visual Studios 2003 Pro was on the website. (2005 is not available) Checked out the cd from the lab and went home to install it on Vista. After having trouble getting it to work I went searching for a fix.

    http://msdn2.microsoft.com/en-us/vstudio/aa948854.aspx

    Q: What products are supported?
    A: We are supporting Visual Basic 6.0, Visual FoxPro 9.0 and Visual Studio 2005 Service Pack 1 with the Visual Studio 2005 Service Pack 1 Update for Windows Vista.


    So Visual Basic 6, created in 1998, is supported but software from 2003 isn't??
  22. OS Wars by Andrewkov · · Score: 4, Funny

    Only on Slashdot do we discuss what is the most appropriate OS for a 13 year old girl. :)

  23. Most Secure version of Windows ever? by andy9701 · · Score: 2, Funny

    One of the top requirements from IT customers was for "the most secure release of Windows you can humanly make," said Ballmer. "We have had better security, we have had fewer vulnerabilities, fewer issues with Windows Vista in its first six months than any OS that preceded it.


    Doesn't this mean that the next version of Windows will be less secure than Vista? ;)
  24. Re:I hate to be the one defending Microsoft, but.. by varmittang · · Score: 3, Informative

    Actually, OS 9 to OS X had something called Classic in OS X, so that you could run all your OS 9 programs without a rewrite.

    --
    -----BEGIN PGP SIGNATURE-----
    12345
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  25. Re:I hate to be the one defending Microsoft, but.. by njfuzzy · · Score: 2, Informative

    Take a machine that runs Mac OS X "Leopard" and upgrade it to OS X "Panther". Painless. Take a machine that runs "Panther" and upgrade it to Mac OS X "Tiger"-- also painless. It doesn't have to be this way. I am assuming that most major linux distros can say the same thing, probably even more so.

    --
    My Photography - http://ian-x.com
    The Deathlings (comic) - http://thedeathlings.com
  26. For the linux on the desktop folks.. by log0n · · Score: 5, Insightful

    Something interesting to take away from this. The 13 year old (the future of technology) wanted the gadgets - or rather - the useful yet entertaining and social aspects of Vista - rather than the technology underneath. Technology that serves a personal purpose, rather than technology that simply serves a purpose.

    As we've all learned for ourselves now back when we started CS/IT/ENG/whatever, we constantly evolve using what we started with as a base. I can trace my usage of linux/unix now back to first using NextStations and IRIX boxes back in school.

    What is Linux/Ubuntu/younameit doing to capitalize on the 13 year old market? What does Linux offer a teenager, or better yet, why would a teenage want to use Linux? Social interaction, gadgets/widgets, entertainment, etc may seem like a waste of purpose and time to us hardcore nerds, but these are very important to non-tech types. Once the 13 year old is interested, then the whole 'get em early' evolution begins.

    A great example is the XO laptop. The XO has considered the social target audience of the product like few other hardware and software developers previously (except maybe Apple). As such, every review of the laptop so far by a schoolage child (the target) loves it. For Linux to succeed on the desktop for the masses, developers needs to consider what the desktop for the masses actually is - not what developers think the desktop to be where the masses adapt.

  27. Where's the Beef? by geeknado · · Score: 4, Insightful
    What I'm struck by in this article is a lack of the specific detail in her complaints. Was it too hard to install? Did it crash? Were the drivers lacking? Was there something baffling about the new interface to her? TFA makes it sound like she spent money, installed it, then said "Bah, XP was fine" before uninstalling it again. It's rather obvious that she installed it for skin-deep reasons driven by her daughter's preferences, but surely the reasons she uninstalled it were more considered.

    This would've been a lot more interesting if she'd challenged him about the actual problems she encountered...Perhaps she did, and it just wasn't captured? Ah well.

  28. Should it be any different? by piojo · · Score: 2, Insightful

    I love how people like Ballmer throw around the word 'value' The product is actually a hook, designed to get you tied into Microsoft's other products and services - Office, MSN, media content through their partners, etc. If it was about an operating system it would fit on one CD, require a few megabytes of memory and be secure. Windows is not an operating system, it's an environment bundled with an operating system. Look at this from someone else's perspective for a bit. These are decent products that microsoft is offering, and integrating them and preinstalling as much as possible is good for the consumer, provided they can afford it. After all, how many people find it worthwhile to use Linux From Scratch? Sure, it's a great learning experience, but most computer users don't want a learning experience, they want a fully functional computer.
    --
    A cat can't teach a dog to bark.
    1. Re:Should it be any different? by ackthpt · · Score: 5, Insightful

      Look at this from someone else's perspective for a bit. These are decent products that microsoft is offering, and integrating them and preinstalling as much as possible is good for the consumer, provided they can afford it. After all, how many people find it worthwhile to use Linux From Scratch? Sure, it's a great learning experience, but most computer users don't want a learning experience, they want a fully functional computer.

      The intent seems admirable if it were altruistic, but Microsoft have shown their predatory stripes. They very nearly undid the major anti-virus industry by initially refusing to include that large business sector in to see their code. Microsoft would certainly like to hold all the cards, but that very attempt could have doomed them as businesses would want to know why Norton, McAfee, etc are not there to protect them because Microsoft believed (the very company which left so many security holes in Win95, Active X and Win XP) they could do a better job of protecting the buyer.

      Microsoft bundles average quality products and gives their own line of products the inside track, which have hurt competitors for years. You might check your system performance monitor to see how much memory is being used when you first boot up and like to know why 380+ MB of memory are in use before you launch your first app. Microsoft have preloaded a tonne of library code in case you might run Explorer or Office apps. That you don't have Office doesn't seem to derail the boot process from including them to occupy your memory anyway. All this to make Microsoft's apps appear to load faster. Try loading a competitor's apps and see how many seconds you have to wait for them to open up.

      The ulitimate in useability is to keep the damn system lean and let the user decide how much crap they want when they build/install and OS. You should always be able to go back to the distro and add more, but you don't really get a choice with Windows, do you?

      Systems get bigger because they have to - to be able to run Windows.

      --

      A feeling of having made the same mistake before: Deja Foobar
  29. Re:I hate to be the one defending Microsoft, but.. by Hymer · · Score: 3, Interesting

    "You upgrade your OS and you'll probably need to upgrade your hardware too." Correction: "You upgrade your Microsoft OS and you'll probably need to upgrade your hardware too."
    Neither my Linux nor my OS X needed hardware upgrades.

    --

    hint: try to look outside the cube...

  30. Sensational by Steauengeglase · · Score: 2, Funny

    I only read:

    Ballmer: "I love your daughter."
    "She's 13," Genovese shot back.

    I also think there was something in there about a chair being thrown and how he was going to bury her or ____ her or something.

  31. Uh oh by paranode · · Score: 2, Funny

    Did Vista adopt CUPS?

  32. Re:Still by Jonny_eh · · Score: 5, Funny

    You have us on pins and needles, what was the file format she couldn't use?

  33. Re:Still by Duhavid · · Score: 4, Insightful

    Since I dont have either, maybe I should switch her.
    I have nothing to lose, apparently.

    --
    emt 377 emt 4
  34. Re:Still by MrBandersnatch · · Score: 2, Interesting

    Everyone different though. I put OO in my wifes laptop a few months back and was surprised when she said to me this morning "I like this open office. Its better than word". Probably because she had been using an older version of office (maybe as old as 97 but I think 2000) but it IS possible to switch users.

  35. Computers getting bigger? by asm2750 · · Score: 2, Funny

    Quite the opposite Mr. Ballmer, trends are pointing to even smaller computers.

    But in your case, chairs can always be made bigger although you might want to watch out, you could herniate a disc.

  36. Meh by paranode · · Score: 3, Insightful

    XP was not finished when it came out and now it is the flagship operating system. This happens everytime, there are problems cause some old POS hardware doesn't have a driver for Vista yet (or at all) and there are bugs here and there in the OS. Time will change it, whether the anti-MS crowd likes it or not, and MS will stay rich another day.

  37. Re:I hate to be the one defending Microsoft, but.. by laffer1 · · Score: 2, Informative

    I'm assuming you mean a machine that shipped with 10.3. Newer apple hardware requires newer OS X versions for drivers. My ibook can run 10.3.5 but my wife's can't.

    I built my pc last september. I had to install 6-7 drivers including video, sound, chipset, etc for XP. I formatted and put vista on it in january (along with a new bsd install). I only needed to install a sound and video driver. It was less work for me to go to vista in that sense. I'm running x64 vista at that. On newer hardware, it's easier to deal with vista. It actually has support for some sata controllers built in. Imagine that.

    Linux distros are probably the same as my windows experience in some cases. Many people still end up using binary video drivers and perhaps a wireless driver and/or firmware load. It depends on the distro and what deals they have with ATI and nvidia.

  38. mysterious by CmdrGravy · · Score: 5, Funny

    A mysterious, yet somehow incompatible, format you don't bother mentioning, mysterious. Very mysterious.

    1. Re:mysterious by Joe+Tie. · · Score: 2, Informative

      I'm going to guess it was a starndard format with the file extension changed.

      --
      Everything will be taken away from you.
    2. Re:mysterious by garett_spencley · · Score: 2, Informative

      Shouldn't matter. Totem will still play it. It checks the mime-type not the file extension. I even tested it just now to make absolutely certain that I'm correct. Renamed foo.wmv to foo.bar, double clicked and Totem loaded it and played it just fine.

  39. Obligatory Neil Stephenson: by Mongoose+Disciple · · Score: 4, Funny

    This reminds me of Stephenson's In The Beginning There Was The Command Line, which is a little dated now but still pretty funny. He describes the various OSes as different car dealerships, and Windows as an unreliable station wagon that for some reason 90% of the potential customers buy.

    "With one exception, that is: Linux, which is right next door, and which is not a business at all. It's a bunch of RVs, yurts, tepees, and geodesic domes set up in a field and organized by consensus. The people who live there are making tanks. These are not old-fashioned, cast-iron Soviet tanks; these are more like the M1 tanks of the U.S. Army, made of space-age materials and jammed with sophisticated technology from one end to the other. But they are better than Army tanks. They've been modified in such a way that they never, ever break down, are light and maneuverable enough to use on ordinary streets, and use no more fuel than a subcompact car. These tanks are being cranked out, on the spot, at a terrific pace, and a vast number of them are lined up along the edge of the road with keys in the ignition. Anyone who wants can simply climb into one and drive it away for free."

    And:

    "The group giving away the free tanks only stays alive because it is staffed by volunteers, who are lined up at the edge of the street with bullhorns, trying to draw customers' attention to this incredible situation. A typical conversation goes something like this:

    Hacker with bullhorn: "Save your money! Accept one of our free tanks! It is invulnerable, and can drive across rocks and swamps at ninety miles an hour while getting a hundred miles to the gallon!"

    Prospective station wagon buyer: "I know what you say is true...but...er...I don't know how to maintain a tank!"

    Bullhorn: "You don't know how to maintain a station wagon either!"

    Buyer: "But this dealership has mechanics on staff. If something goes wrong with my station wagon, I can take a day off work, bring it here, and pay them to work on it while I sit in the waiting room for hours, listening to elevator music."

    Bullhorn: "But if you accept one of our free tanks we will send volunteers to your house to fix it for free while you sleep!"

    Buyer: "Stay away from my house, you freak!"

    Bullhorn: "But..."

    Buyer: "Can't you see that everyone is buying station wagons?""

    1. Re:Obligatory Neil Stephenson: by smackt4rd · · Score: 4, Funny

      Yeah, except you have to drive the tank with a command line instead of a steering wheel/gas pedal/brake. :)

  40. Re:Still by ericartman · · Score: 3, Insightful

    Exact Opposite, my wife said she was sick of all the notifications she couldn't figure out every time she started XP, and truth be told most of them were windows LIVE update,scans or defender updates (I think) I installed Feisty and showed the wife the only notification she will get to update and the two buttons she had to push to keep everything updated. She pretty much figured out Open office by herself and she hasn't bothered me much since (over computers). I play all my video stuff in Ubuntu (Gutsy), never missed yet, but yeah it took a few minutes at Ubuntu forums to get it all set up, well worth my time.

    Cart

    Want piece in the bedroom? Pay attention to the wife and give her good service.

  41. Re:I hate to be the one defending Microsoft, but.. by shaka999 · · Score: 2, Insightful

    Hmmm, not the best comparison. I upgraded from XP to XP SP1 to XP SP2 without much of a hitch. SP2 had a couple hitches but all my programs still run just fine.

    The XP->Vista is much closer to the 9-X transition.

    --
    One should not theorize before one has data. -Sherlock Holmes-
  42. The $350 Vista Desktop by westlake · · Score: 2, Informative
    because she won't have to spend $400 on just the operating system.

    The Geek always quotes the list price for the retail box when he wants to slag Microsoft.
    This isn't "insightful," it is ignorant and foolish:

    The Vista Basic laptop at Walmart starts at $400 Everex StepNote w/VIA CPU

    The Dual-Core Vista Basic desktop with 1 GB RAM, 160 GB HDD and a DVD burner at $350. Compaq Presario w/ Dual-Core Athlon CPU

    The Vista Premium HP Pavilion desktop with 3 GB RAM, 2.6 GHz Athlon Dual-Core CPU, 500 GB HDD, and nForce motherboard graphics is $670.

    The Vista Ultimate HP Elite Media Center PC with an Intel Quad Core CPU, 3 GB RAM. 1 TB of storage and ATSC tuner is $1900.

    The whole point of buying the OEM system bundle is to get a fully configured system, all the new tech and the latest Microsoft OS at a very attractive ptice.

    I look at these specs and prices. I look at the price I paid for a mid-line refurbished PC four years ago and I wonder why the geek wastes his breath screaming about the "Microsoft Tax."

    No one is listening. No one gives a damn.

  43. Re:Still by Em+Adespoton · · Score: 5, Insightful

    I installed Ubuntu on my wife's machine this last week, removing XP...

    Wrong move indeed. First off, you shouldn't have removed XP until you knew Ubuntu did what she needed. Second, you should have started her off on Kubuntu, which will at least have a familiar interface.

    As for your mysterious file format and your "forgetaboutit" OOo install, we'll need more info to refute/help you on those ones. I find that anyone who has used Office XP or earlier tends to enjoy using the latest OOo, unless they have a bunch of VB macros that don't work quite right, or some badly-created templates that don't display correctly.

    Really, the only problem I've found so far for normal users is that Word documents don't always convert indices and other complex objects correctly, and need to be re-formatted once imported into ODF.
  44. Re:Still by eln · · Score: 5, Funny

    You think that's bad? I installed Ubuntu, and not only did it fail to recognize my sound card, but it also stole my wallet, beat my wife, and impregnated my dog (and he's a boy!). Figuring that these were just the usual install problems, I decided to leave it running for a couple of days to see if things improved. Big mistake. During the night, Ubuntu planted marijuana all over my house and called the ATF. Luckily, it also blew up my car, the sound of which woke me up in time to escape. Now I'm living in a shack in Tierra del Fuego on the run from an international crime syndicate after Ubuntu stole my identity, ran away with my wife, and stole 300 kilos of Colombian nose candy from them.

    I think I've had enough of Ubuntu. I'm going to try Gentoo next.

  45. Re:Still by ucblockhead · · Score: 5, Insightful

    In my experience, if you want your wife to stop bugging you about computer problems, buy her a Mac.

    --
    The cake is a pie
  46. Re:Still by Simon80 · · Score: 2, Informative

    If you want wmv playing under kaffeine, I'm guessing that installing libxine1-ffmpeg would fix it.

    For Ubuntu users, if you want to get stuff working in gstreamer (i.e. for totem), you might want to install w32codecs or w64codecs (found in medibuntu), gstreamer-0.10-ffmpeg, and gstreamer-0.10-pitfdll (this last one provides support for the w32codecs DLLs), along with ubuntu-restricted-extras.

  47. Re:Not an OS by Cyko_01 · · Score: 2, Insightful

    If it was about an operating system it would fit on one CD, require a few megabytes of memory and be secure. Windows is not an operating system, it's an environment bundled with an operating system. Many of the mainstream versions of Linux don't fit on one CD either. Does that mean Linux is not an operating system? All of Debian takes 21 Cds, Fedora uses a DVD, Solaris uses a DVD (Ubuntu fits on one CD but it does a net install).
  48. Re:Question for the geeks here... by Psychor · · Score: 4, Insightful

    That does have an impact on security, but mostly because the features it's now necessary to be backwards compatible with were never designed to be secure or stable in the first place in the old home versions of Windows. For example a lot of Linux features are designed to work in the same manner as old UNIX equivalents, but there seem to be less gaping holes in its security despite providing its own support for legacy code and in some cases extremely old hardware platforms.

    This kind of cruft certainly doesn't make an OS any easier to secure, but in the interests of creating a reasonably stable platform for developers, you can't just re-write the entire feature set every few years and expect software to be ported. It seems to me that if well enough thought through it's very possible to make a secure OS while remaining mostly backwards compatible (e.g. by emulating old and insecure features on newer hardware).

  49. Re:Still by dotancohen · · Score: 4, Insightful

    Absolutely not true. You made the mistake of switching her applications, not her OS. Next time, ween her applications to Firefox, Tuhnderbird, and OOo before you switch her OS. I've done ten or so Fedora and Ubuntu installs on friends and families computers. If my 75 year old mother in law can use Ubuntu, with all the MS Office (mostly powerpoint) junk she gets from emails from her friends (Oooo! Another cute cats presentation!), then anybody who _wants_to_ can use it. Document compatibility is not a problem anymore. As for the super-brother's videos, have him send it in a standard format. If it's a specialty format that VLC or mPlayer cannot read, then it can probably only be read in some proprietary program that costs hundreds or thousands of dollars. Bet you pirated that, didn't you?

    --
    It is dangerous to be right when the government is wrong.
  50. re: The "tank" analogy, continued..... by King_TJ · · Score: 3, Insightful

    I'm willing to go with that whole analogy, but I'd add that Mac OS X is akin to a corporation most people generally admire taking in a large share of these free tanks, taking some of the parts off that are unnecessary (or potentially even harmful) to the typical end-user/consumer (say, pulling off a machine gun turret), giving the tank a smooth, comfortable ride, a great sound system inside, and an attractive, sleek exterior - and then selling these "value added tanks", backed with their full support (free training in their stores and so forth).

    Meanwhile, the GNU crowd has mixed feelings on all of this. Some think it's great and bought one of these "OS X tanks" themselves, while others still can't grasp why people would want anything other than exactly what they offer for free.

  51. Re:Still by walt-sjc · · Score: 2, Funny

    Well the problem is not Ubuntu. My wife MUCH prefers Linux over Windows. Of course she also worked at Sun for 10 years. You must have one of those "WinWives" - you know, kinda like the old Winmodems? Time to upgrade dude... :-)

  52. Re:Still by Red+Flayer · · Score: 5, Funny

    In my experience, if you want your wife to stop bugging you about computer problems, buy her a Mac.
    Well, my experience indicates that if you want your wife to stop bugging you, you should give her to Mac.

    That is, if you know a guy named Mac, otherwise you may need to give her to Mike or John.
    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  53. Re:Still by Joe+Tie. · · Score: 2, Funny

    I switched my wife's to kubuntu a couple years back, and it took her about a day to get used to it. Actually, we weren't married at that point yet. Sometimes I half think she wanted to ensure a contractual obligation for tech support. So I guess it's girlfriend's computer yes, wife's computer no.

    --
    Everything will be taken away from you.
  54. Re:Still by JSG · · Score: 5, Funny

    I had to look up ATF (I'm not from 'round there). BATF - Bureau of Alcohol Tobacco and Firearms. Interesting combination. I don't know where to start taking the piss.

    Interestingly enough, if you install Gentoo it will not only blow up your car but actually build you a new one.

    From raw materials.

    Make sure you specify USE="steeringwheel trunk windshield". You'll have to wait a while though but it will be worth it. It will rebuild itself every week or so and occasionally change colour for no accountable reason.

    After three years you will discover that USE="-clutch" would have been a good idea when it suddenly becomes a manual shift without warning. You should have paid attention to the build logs when emerging --deep --newuse world. Oh, and it goes like stink most of the time. Ok so sometimes you have to fix it yourself by renting a foundry and full workshop and talking to Formula 1 mechanics but hey, this is a ~x86 car.

  55. Re:Still by Kintar1900 · · Score: 2, Insightful

    Don't want your kids filling up your hard drive with crap and slowing down the machine? Don't make them administrators. Don't blame the OS for your inability to manage it.

    It's amazing how often people forget that cardinal rule of security, isn't it? Of course, leave it to MS to have their new OS beat people over the head with it. I am SO sick of the UAC popping up when I run programs I've proven to myself are safe. Why isn't there a way to say, "Yes, I'm sure I want to run this program, and don't freaking ask me again!"?

  56. Re:Still by berashith · · Score: 2, Interesting

    I eliminated support by allowing her to choose what she wanted. When it breaks, I tell her that it was her choice to use that crap. If she wants my help, she plays by my rules.

    Thankfully she is smart enough to solve the windows issues that pop up, so this scenario actually works.

    funny note... to avoid support calls from the mother in law, I gave her an old IBM laptop running ubuntu. The only time she claims it didn't work was when the ISPs DNS was in the toilet.

  57. Re:Still by wcrowe · · Score: 4, Funny

    Can't argue with that one. The wife liked my iMac so much, she took it in the divorce.

    There are two fatal blunders a man can make:
    1. Never start a land war in Asia
    2. Never try to divorce a divorce lawyer

    --
    Proverbs 21:19
  58. Re:Still by PaulMorel · · Score: 5, Funny

    You must be new to this game. Here let me help you with some other good ones: Yes, she looks good in that outfit. Yes, you like what she made for dinner... You kind of like it burnt anyway. Yes, she is still as attractive as the day you met. No, you don't mind Hugh Grant movies. Yes, you like her family. Of course that restaurant is fine with you. Yes you have time to get those chores done this weekend. If you repeat those things enough, you may just get away with 3 computers, 4 remote controls, a basement full of electronics, and an occasional roll in the hay.

    --
    burrocrisy
    and that would be what? Ruling by jackasses? Never has a slashdot misspelling been more apropos
  59. Re:Still by Knuckles · · Score: 2, Insightful

    Uh ... then Windows should offer to update itself, just like Ubuntu does. Heh.

    --
    "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
  60. Okaayyyy. by SatanicPuppy · · Score: 3, Insightful

    As an adult, please define value for the rest of us.

    Saying a teenager doesn't understand value, just shows that you don't understand value. Value is absolutely relative to the individual, and it varies wildly based on fashion, personal experience, age, sex, race, everything.

    When you say that someone of a different demographic from yourself "doesn't understand value", what you're really saying is that you don't understand them, and that, therefore, you think the things they value are meaningless.

    There are a lot of people who will profit from those people and their "meaningless" values, while you sit smugly telling them they're stupid for valuing those things anyway. Microsoft has become a monopoly doing this crap. It's heart and soul why Office beats the crap out of Open Office. OSS people need to take the needs of non-geeks seriously.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:Okaayyyy. by stewbacca · · Score: 2, Interesting
      I have a 12 year old son who asked me to buy him a video iPod because he wants one (values it for peer reasons, personal reason, materialistic reasons, whatever). No need to lecture me about not understanding kids...I get it already.

      You missed my point entirely. Allow me to clarify. A thirteen-year old child does not understand the term value in the same manner that a 50-something year old Microsoft executive does. That executive, then, is way off base on trying to use that trump card.

      I'm saying a teenagers concept of value is incongruent with a mega-corporation's concept of value, because a teenager has no concept of the adult world when it comes to business practices. Of COURSE value is subjective, which was my point in the first place in pointing out why Ballmer is so wrong.

  61. Re:Depends. by wmlamia · · Score: 2, Informative

    I don't know about his list, but here's mine, and I *like* OOo.

    1. Outlining mode that works the way M$Word *should* work (but usually doesn't) I want a real outlining program.

    2. Change tracking that is at least as good as M$Work XP and later. The balloons are nice, but not the only way to do it.

    3. A robust multi-format multi-lingual bibliography system that supports all the major publication formats.

    4. Templates for all the major publication formats.

    And p.s., I know everyone complains about the startup time, but it has never bothered me. I even have a subjective preception that OOo loads are more competitive with larger documents.

    --
    "Free radicals of the world, UNIONIZE!"
  62. Re:Still by Kintar1900 · · Score: 2, Interesting

    You can turn UAC off, y'know. I don't mind Vista for the most part, but it is getting progressively slower :-(

    Yeah, I could, but I actually agree with it in general. It's the constant nagging about programs I've already allowed that bothers me. I'm actually fine with it popping up and saying, "Hey, administrator access for component X is being requested. Did you know about that and initiate it?". It's when I've got one specific program that I use once every 30 minutes, and it asks me if I'm sure I want to run it every single time that makes me want to whack MS security folks over the head with a clue-by-four.

    As for it getting slower, my main complaint in that department is its seemingly random disc thrash-o-thons. I've got all the automatic backup and drive-shadowing features that I can find turned off, and it still decides to do constant access to the hard drive every now and then for no obvious reason. If I could solve that one last issue, I'd be fairly happy with it.

    Of course, I'd be even happier if I could run all the games I want to play under my Linux install. =)

  63. Re:Still by Soporific · · Score: 3, Funny

    I knew it was buggy, it was supposed to call the DEA!

    ~S

  64. Re:WOW: Windows On Windows by edwdig · · Score: 2, Insightful

    Running Win3.1 apps on Win32 isn't really a virtual machine. It's just a 16 bit process where all the Win16 API calls thunk over to the corresponding Win32 calls. Likewise for running Win32 apps on Win64.

    And it does matter how large it is, as the Win32 code has to know how to deal with being called from 16 bit code.

  65. Re:Still by Thaelon · · Score: 2, Funny

    2. Never marry a divorce lawyer

    There, fixed that for ya.
    --

    Question everything

  66. Re:Still by HungWeiLo · · Score: 2, Funny

    Want piece in the bedroom? Pay attention to the wife and give her good service.

    Wow! A recursive Freudian slip!

    --
    There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
  67. 13-year olds are the future by OxFF52 · · Score: 2, Interesting

    A long time ago, I heard of the "13-year old effect"... which basically says that whatever a 13 year old wants today will be expected when they enter the workforce. Never discount the opinion of a 13-year old! If gadgets and 3-D interfaces are what gets them excited you better bet your a$$ that those features need to be in the operating system... especially one that goes 5+ years between versions.

    Ballmer also gets that corporations want a more secure and reliable desktop platform for Microsoft Office and e-mail... and to his best effort he attempted to point out these "values" were more important than a few gadgets. He couldn't care less if someone has trouble upgrading because he gets his OS revenue from OEM and corporate licenses, not a few excited users willing to shell out for an upgrade that doesn't work on old, incompatible hardware.

    I might also add that the future of "operating systems" are DEAD... and not just Windows... Linux and OSX are on their way out too. Eventually (if not already), devices will interact with each other without complicated, hardwired interfaces and device drivers. The next version of the Xbox or Playstation will eliminate the PC at home. So all you fan-boys can bash each others' favorite OS all you want, I look forward to the day when I never have to sit down at my in-law's computer for hours eliminating spyware because I'm the only "geek" they know.

    --
    programming myself into obsolescence
  68. Re:Still by laffer1 · · Score: 3, Funny

    Careful. With gentoo you have to plant your own pot, beat your own wife, and steal your own wallet. I don't know if you can even do the dog thing with it.

  69. Re:Still by Red+Flayer · · Score: 2, Funny

    I wasn't going to post on this thread because I didn't feel like that was much of a contribution, but her father IS actually called 'Mac.'
    So, Mac gave her away to you... I think you're doing it wrong.

    Have you tried giving her back?

    This might keep her from complaining to you about her computer.
    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  70. Re:Still by Lumpy · · Score: 2, Insightful

    found out that her movie making brother (a world class photog) would send her his latest shows in a format that I have yet to find a Linux solution for.

    And yet he cant export these world class movies in a format that is easily playable on most platforms. .MOV plays nicely on mac,windows and PC. divx is the choice for HD quality (outside of MOV) so I am guessing these are not HD so he must be sending them as the universally hated WMV file formats as all the other play perfectly under mplayer.

    So his world class video editing software he specifically configured it from the normal mpeg or other standard format to the incompatable WMV?

    maybe he should learn how to use his editing software. Vegas, Premier, Canopus and Avid all default to standard formats for export, and those are the only real video editing apps available for windows. if he did this on a MAC and final cut he really screwed up.

    --
    Do not look at laser with remaining good eye.
  71. Re:Not an OS by msuarezalvarez · · Score: 2, Insightful

    "All of Debian" probably includes support for more architectures than any version of Windows has ever even run on and apps allowing you to do so many different things that most humans are not even able to go through a list of their descriptions and understand what the apps are for. Are you seriously comparing that to what's shipped with Vista and the size of it?

  72. Re:Still by Scarletdown · · Score: 5, Funny

    During the night, Ubuntu planted marijuana all over my house and called the ATF. Luckily, it also blew up my car, the sound of which woke me up in time to escape. At least Ubuntu did it the right way. Had it been Windows, it would have burned its lips on the exhaust pipe when it tried to blow up your car.

    --
    This space unintentionally left blank.
  73. Re:Question for the geeks here... by darkonc · · Score: 5, Interesting

    I'm of the opinion that much of the Vista-specific bloat comes from the DRM layer. Under the DRM paradigm, every driver doesn't just have to worry about doing their normal work -- it also has to worry about doing some, apparently innocuous, thing that pisses off some other random driver (or, eve, program) in the system. It also has to worry about whether it is required to get 'pissed off' by what some other random element is doing.
    That constant looking-over-the-shoulder (both your own and others') has got to result in a lot of the lost performancethat is being seen in Vista.

    --
    Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  74. Re:Still by Thyrteen · · Score: 2, Funny

    3 Computers? 4 Remotes? I live in a room in my parents house and I easily meet this limitation in a 12x15' room. And no, I don't even have a TV in there. Gawd, I'm never getting married!

  75. Re:Still by UbuntuDupe · · Score: 2, Funny

    Funny, but at this point I wouldn't be surprised if that happened the next time I tried to install it.

    "It is HIGHLY RECOMMENDED that you call 555-8475 and tell the person you're going to tell the cops about his operation, and provide your address."

    hmm...

    *** One week later ***

    "Dude, you're a fucking asshole. You called up a drug dealer while installing Ubuntu, threatened to narc, told him your address, nearly got killed, then mouthed off at the forum when someone suggested using the CD burner at the US embassy in Columbia?"

  76. More people should speak up by Askmum · · Score: 2, Funny

    I've always wondered why Ballmer and the other Microsoft guys don't get more lip from the audience at conferences. I mean, those conferences apparently are jam packed with Microsoft fanboys, or why else don't you ever hear of things like this? How in the hell is it possible that the first thing you hear about it is a mother pissed off about her child's Vista "experience"?

    Or are all the anti-Microsoft people precautionally tasered before the conference?

  77. getting bigger by telbij · · Score: 4, Funny

    But machines are constantly getting bigger


    Much like Ballmer himself.
  78. Re:Question for the geeks here... by hey! · · Score: 2, Insightful

    Actually, I believe I detect a greater use of layering throughout the operating system, which if you must have bloat is a good thing, although it makes the bloat somewhat larger. I've had parts of Vista crash without bringing down the whole house. For example I've had the sound system do the audio equivalent of a snow crash, but have been able to do a normal shutdown, closing all of my files.

    If you remember back in the day, OS/2 was supposed to be the wave of the future. Nobody seriously doubted it was a better OS, the problem is that it required a princely 16MB of RAM at a time when you were lucky to have 4MB. The problem may have been that Microsoft learned the wrong lesson, piling on more features while striving to avoid outstripping the resources customer machines were likely to have. The problem is that you can't have an OS that is complex, resource efficient and secure and stable.

    So it may be that Vista feels like a step backward, camouflaged with a bunch of superficial frippery. But when you are on the wrong road, you do have to backtrack to get on the right one. The real question is whether a desktop OS ought to shoulder so much complexity. None of the killer aps of the last decade depend in any way on Desktop OS innovation.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.