Consumer Group Demands XP for Vista Victims

thefickler writes "Dissatisfaction with Windows Vista seems to be swelling, with the Dutch Consumers' Union (Consumentenbond) asking Microsoft to supply unhappy Vista users with a free copy of Windows XP. Not surprisingly, Microsoft refused. This prompted Consumentenbond to advise consumers to ask for XP, rather than Vista, when buying a new computer."

Comments

MS might just have made it a big mistake

[SmallFurryCreature]

The consumentenbond is very powerfull, IF a company has its product rated as best it WILL use that in all its ads, it is marketing gold. Being labelled as bad is the exact opposite, MS just got itself a whole shitload of bad advertising and not by some computer mag or newspaper but by an organisation most dutch people believe.

To give you an idea off how powerfull consumer organisations are in holland, this is the only country in the world were Sony will freely and without question exchange PSP's with ANY defective sub-pixel. The ONLY country in the world. Not after you threaten a lawsuit, not after hours on the phone, turn it into a store, if they make trouble refer them to a letter Sony send to kassa and get your new PSP (did it twice until it went past even dutch warranty). Some stores (not sony itself) still try to make trouble, go ahead ask for the manager and tell them to call Sony, Sony will chew them out for you, Sony doesn't want more trouble.

In fact if you are in the netherlands you don't have to accept dead subpixels on anything. I exchanged my iPod video after 6 months, an mp3 player is a device that should last longer, and Apple just had to replace mine or face a court case it was going to loose by default.

This is the country MS refused to simply give XP (costs them NOTHING) to legit buyers of Vista?

Seriously, MS really needs to hire a better public relations officer. They might be lucky that this is the weekend and as such the free working week newspapers won't carry the story but this is just asking for a whole lot of bad press.

On a side not, might Vista's uptake lack because it is harder to pirate? The only people I know who use Vista are those who got it with their new computer for "free". I build my own (and run linux anyway for desktop) so for me Vista would cost a shitload of money. Piracy seems out, wich makes me not use it and therefore I get no experience with it, except for when my friends ask me for advice and I can't give it because I don't know Vista. This actually matters to some as I have helped two people reformat and install XP to get rid of Vista.

I wish just once there was a story from MS that doesn't make it sound like it got some kind of horrible fascination with shooting itself in the foot.

Re:Flamewar anybody?

[ais523]

Actually, it is possible to get rid of the 'Windows Tax'; if you don't accept the licence agreement on Windows and then uninstall it, it's possible to get a refund (see this BBC News story). Presumably this applies whether you want to install Linux, an older version of Windows, or even another OS.

Vista issues? HA!

[crowbarsarefornerdyg]

I applaud their efforts to get M$ to let the consumer trade in Vista for XP, especially after my experience with my wife's computer. We bought her a Compaq SR2010, which came with a "free upgrade" (LOL!) to Vista Home somethingoranother. Anyway, when we got it, I went ahead and installed it, because she wanted to try it. She'd already experienced it on my new computer. The damn thing even had the little "Vista Capable" sticker on the front. Cool, it's worth a shot.

I installed Vista, used the HP Driver Disc that came with Vista to upgrade all my drivers, and waited. After everything was done, I checked the system, and two or three devices weren't working. I went to HP's website, and there were no new drivers for them. To make a long story short, we reformatted her computer, and I wiped the drive on mine and we both went back to XP.

Vista is part of the failure model...

[argent]

Vista is a pretty good operating system. The worst things about it are that: 1) it's new.

2) It provides little or no functionality that consumers actually want over XP.
3) It's more complex than XP, due to the "secure-path" code in the kernel.
4) It's less reliable than XP, due to the additional copy protection and secure-path code in the kernel.
5) It has higher kernel overhead than XP, due to the secure-path code in the kernel.

The reason that people go on about the "horrible DRM" is not because the DRM itself is the problem. It's because the changes that were made to support that DRM are most of the real kernel level differences between XP and Vista.

In addition, the new user-visible security features (UAC and the sandbox for IE) are bandaids. They have not made any attempt to address the real problems in the network services, Win32 APIs, and user-level applications that provide such a large surface area to attackers.

Microsoft's real problem is that they did too good a job, for the desktop at least, with Windows 2000. The only shortcomings to Windows 2000 are features that should have been shipped in feature packs... most of them were originally developed on 2000... and everything they've done since then have been attempts to artificially create the appearance of "newness". There were no fundamental changes in XP, and the only fundamental changes in Vista are things that provide no real benefit to the consumer (and actually hurt them).

They got a pass with XP because they presented it as the upgrade path from Windows 9x. They could have done that with Windows 2000... my "Wintendo" (my Windows gaming box) runs Windows 2000, and the first program I found that wouldn't run on 2000... that actually required XP... was a couple of months ago. Something like 8 years after release and 5 years after XP came out. I don't know why they bothered with Windows Me and didn't just push EVERYONE to Windows 2000 as the upgrade path, but I guess they wanted the income from another upgrade cycle. Anyway, XP gave people something new. Vista can't do that.

With Windows 2000 Microsoft has put themselves out of the "operating system company" job. They've reacted by trying to force people to upgrade, and people don't like that. Unbundling Windows and selling the bundled components as separate packages would get them out of this trap, but after fighting so hard to keep that from happening against their will I don't figure they'll do it.

In the meantime everyone who depends on a stable Windows ecosystem is the loser.

They aren't kidding

[Heliode]

The Consumentenbond is taken very seriously here. Today I found an ad folder in the mail from the Mediamarkt (big computer/electronics store here in Holland) with a large ad in it advertising new computers with XP. "We have them again!". I can't find anything about it on their website. I scanned the ad, and I would upload it if I had some place that could handle the load. I'm open for suggestions!

I thought this was news for nerds?

[Anonymous Coward]

Seriously, having read the comments on this article, I would have thought I was reading a Microsoft forum. Isn't this slashdot? Where are all the M$ haters?

Well, I'm personally not an MS hater per se, and am very happy with working in C# and Visual Studio over using Java and Eclipse. However, when I tried Windows Vista, it lasted all of one month on my computer before I went back to XP. I did really like some of the interface improvements. The Aero interface does look nice, and I liked the screen preview feature of the taskbar. But that was about all I liked.

Why did I switch back to XP?

1. Half of my games wouldn't run in Vista.
2. I quickly got sick of having to click "OK" on 3 different security validation popups every time I'd want to run a program.
3. I got sick of having to acknowledge that I'd turned off security every time I booted up (see number 2).
4. I got tired of having to install half of everyting I bought twice, because it would fail the first time due to the Vista "protect the user from himself" theology. Even though my logon acct was Administrator, it wouldn't install apps as administrator mode until it failed the first time. What the?
5. Of the half of the games that did run, graphics performance was about 15% worse than on Vista. Even when I upgraded to a dual-core and was running two ATI cards in Crossfire mode.

I'm not able to give you a lot of technical "this process was x because they did y in Vista" but the above were my experiences with what was bad about Vista versus XP. Personally, I consider Vista to be on par (as far as MS OS's go) with Windows 98 First Edition. I liked 2000 because it stopped me from getting he "buffer underrun" error every time I'd burn a CD. I liked XP because it gave me a lot more "home" and gaming functionality. Vista is a downgrade from both.

Re:Ok, start the flames

[Eivind]

My wife got vista for her new laptop half a year back. She didn't know any better. (neither did I, I'd have opted for Ubuntu, but I honestly wasn't aware that Vista is so horribly much more annoying than XP as it is.) (as if XP ain't annoying enough: Wanna reboot now, or should I nag you again in 3 minutes ?)

• It asks for "confirmation" in literally hundreds of everyday situations. This adds nothing to security, because inside of the first week everyone gets used to automatically click "yes, do it, go away, let me -use- the damn computer, stop nagging me damn it" (the option says something else, but this is what people thing, aproximately)
• it lacks support for bog-standard 2 year old mainstream hardware. Much worse than Linux has been on the hardware front lately. For example, our bog-standard scanner doesn't work, a driver is promised "in 2008", this is a scanner from 2005. One that sold 700.000. Same for our laserprinter, though there it's possible to have it work halfway by using a driver which exist for a smaller model. This loses the functionality lacking in that smaller model though (such as the duplex-unit)
• The backwards compatibility for games suck. This matters, since more games is one of the sole remaining advantages for Windows over the competition at this point. Heroes of M&M IV works, but is buggy, especially the network-support. Capitalism II doesn't even start. SC3K seems to be working, sorta, it's hard to say, the palette is messed up, something I ain't seen on linux since X11 used to run in 8-bit palette-modus...
• It's a resource hog. The laptop of my Wife is a Core-2-duo, 2GB ram and decent graphics. Should be more than adequate. Isn't. It's -swapping- as I write this very moment, There's no programs open other than FF which eats 112MB, if we believe Vista, and Thunderbird which eats 87MB. Don't ask me why it's swapping under these circumstances, but it is.
• Java-support sucks. Yeah, that's probably partly a sun-issue. But Eclipse, under the same version of the same JVM crashed regularily on Vista, never experienced that on XP or Linux or Panther.
• "Fast user switching" is a joke. The -fast- part particularily. ctrl+alt+F8 takes how long on Linux ? A second ? In vista, you click on switch user. It then spins for 10 seconds (with the aforementioned powerful laptop), it then displays a login-prompt. Where you can log in a second user, and in another 10 seconds or so you're good to go. This rigamarole repeats itself on each switch. That's rigth, even if both users are logged in, you still need to wait for the login-screen to load, then click on the user you want to switch to and enter the password. Half a minute for switching a user ain't fast in my book....
• It still doesn't have any of the neat stuff that unix invented in the 70ies. Ok, so maybe I shouldn't have been hoping for that, but it's still a mystery. "shortcuts" are still a hack in the shell and don't universally work like symlinks and hardlinks have for literally 30 years in unix... Disks are still managed with "drive letters", and you've got no way to say move a directory from C: to D: and have the move be transparent to the user.
• It still can't manage to move, rename, delete or in some cases even -read- a file if some other program has the file open. All of this stuff actually worked, literally, in the 70ies on unix.

The biggest problem though ? There is not a -single- actually relevant improvement from a user-perspective. Not one. Lots of drawbacks, no advantages. Oh, I'm sure they're there allrigth. But how splendid are they really, if the user doesn't even -notice- them in the first half-year of use ?

At this point my wife would swap Vista for XP in a heartbeat. Hell, she'd swap it for Windows-98 if given the chance.