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Wii Shortages Costing Nintendo 'A Billion' In Sales

A New York Times article from this past Friday highlights the 'problem' that Nintendo is facing: more people want to give them money than they can handle. Analysts quoted in the story discussing Nintendo's unique Wii shortage problem indicate that the company could be selling twice the 1.8 million consoles a month it ships. All told, these same individuals believe the company could be leaving as much as $1 billion on the table this holiday season. "'We don't feel like we've made any mistakes,' said George Harrison, senior vice president for marketing at Nintendo of America. He said there was a shortage because the company must plan its production schedule five months ahead, and projecting future demand is difficult. He added that there had been a worldwide shortage of disk drives that had hurt Nintendo as well as makers of many other devices. 'It's a good problem to have,' Mr. Harrison said of the demand, but he acknowledged that there could be a downside. 'We do worry about not satisfying consumers and that they will drift to a competitor's system.'"

26 of 290 comments (clear)

  1. Let's use the music argument... by Gothic_Walrus · · Score: 5, Insightful

    When people try to justify downloading music, they say it's okay because they wouldn't have bought the album in the first place, which means that no money was lost in the process.

    Wouldn't the same kind of logic hold here? How can Nintendo lose money on nonexistent consoles if they're already at full production?

    --
    Goo goo g'joob.
    1. Re:Let's use the music argument... by CastrTroy · · Score: 4, Interesting

      If people decide to buy something else instead, and never end up buying a Wii, then it is money lost. However, I think that a high percentage of people will just end up buying it later, once units become available. Also, if the buy it later, the cost to produce a Wii might have come down, and Nintendo may end up making more profit per unit. That could yield them even more money in the end.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Let's use the music argument... by lukas84 · · Score: 5, Funny

      Well, a day has 24 hours and if that isn't enough there's still the night ;)

    3. Re:Let's use the music argument... by xtracto · · Score: 3, Insightful

      But grand parent has a point, people who is trying to buy the Wii is people who will NEVER ever buy a Xbox or Playstation 3 (grandpas, grandmas, Joe Average without 50 fingers, etc). The fact that they can not get the Wii at this time only means that they will wait until sometime next year or later to get it. Maybe their impulse will not be very strong after christmass, but once they play it again in their friends or relative's house, they *will* like it again.

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
    4. Re:Let's use the music argument... by King+Gabey · · Score: 3, Interesting

      I for one have wanted a Wii for quite some time. It just looks fun! However my impulse to buy has faded over the year+ that I've actually been looking to get one. If I have to wait wait much longer I'm plain not getting it. The PS3 and the Xbox are becoming far closer to the price of the Wii. While I won't buy M$, most people will, including grandpas and grandmas who don't know Mario from Halo. Many households won't buy two systems. Nintendo has self-limited themselves from a bigger piece of the gamesystem pie, which Sony and MS will happily lay claim to.

  2. Curious by Infinite+Wave · · Score: 5, Interesting

    I just don't understand how they could not have for seen this shortage. I mean last year the same thing happened and they said then they would be ready for this year. Yet here we are. I have friends, family and co-workers asking me where they can get thier hands on a Wii. It really makes me wonder about the rumors of intentional shorting. From a business point it would make no sense to short your sales. From a marketing point however it's been brilliant. Wii is all the rage and is likely so popular BECAUSE it's hard to get. Nothing lights a fire under middle American purchasing power like that hard to get must have Christmas gift.

    1. Re:Curious by Fozzyuw · · Score: 5, Informative

      I just don't understand how they could not have for seen this shortage.

      They saw the shortage and they knew it was going to happen. The people running Nintendo's financial and business planning know what they're doing and probably have spreadsheets of predicted outcomes.

      The problem is reaching the best profit margin. (Reminding of an old computer game in High School business class) Nintendo could build spend money on 100 new factories and pump out 100 million Wii's in one month to satisfy demand. But what happens when the month is over? Nintendo is left with 100 factories with 1000's of works sitting around picking their noses. Effectively, they'd start hemorrhaging money in keeping said factories with the only recourse to sell the factories.

      Otherwise, they're now pumping out millions of of systems a month that no one is buying, because demand was just satisfied in one orgasmic explosion. All those systems are being pushed into storage, which costs money. Now, we look at something like the PS3 and all the design/model changes it had. If a design/model change happened to the Wii, it'd have to firesale it's entire stock to make way for the new stuff.

      It's a balancing act and Nintendo has the benefit of pop-culture status with the Wii. The "OMG, there's a Wii on the Shelf" shock (thanks to customer experience and news media hype) practically guarantees an impulse purchase, if for no other reason to tell their friends they finally found a Wii (even if they just got a 360/PS3 as a gift).

      Also, Nintendo increased output (that started 5 months ago) to *help* meet holiday demand but as there is with super popular things, there can only be a reasonable amount of product produced. Demand can come in spikes (holidays), but production simply cannot be spiked like that. It takes time to make a product, but takes an instant to create demand. And unlike the 360 or PS3, the Wii hasn't had time to stock up units for the holiday rush as it's been more-or-less sold out since it launched.

      Cheers,
      Fozzy

      --
      "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
    2. Re:Curious by MobileTatsu-NJG · · Score: 5, Insightful

      "I just don't understand how they could not have for seen this shortage."

      In the space of a year, Nintendo sold 14 million consoles. That's more than the 360 sold in 2 years. Historically, consoles don't hit 10 mill in a year.

      "It really makes me wonder about the rumors of intentional shorting."

      The Wii was a surprise hit. The surprise wasn't that it's a hit, but that it was such a massive hit. Even the biggest Nintendo fanboy wouldn't have expected nearly this many sales the first year. The Playstation didn't even manage that and Nintendo's last couple of consoles didn't even come close.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    3. Re:Curious by bleh-of-the-huns · · Score: 3, Interesting

      You hit the nail on the head there with the shelf shock statement. I had been going into local electronics stores whenever I happened by them, for about six months, asking if they had wii's in stock, of course the answer had been a solid no for 6 months, till the day someone said yes.. and I was confused for a min about what to do. Naturally I bought the wii.

      The problem I came across, is that even though I played it for the first week or 2 (this was about 6 months ago too), after that it lost its playing appeal when I was home alone and with the wife (who hates it because the controller is not exact enough and she cannot play with it without getting pissed off). These days, I only play it in party conditions and when we have friends over for dinner. Its a great social game console, but beyond that I find it no fun to play. Unlike my old xbox (non 360), which I can sit and play alone all the time.

      --
      I came, I conquered, I coredumped
    4. Re:Curious by eison · · Score: 4, Informative

      They doubled capacity. And still can't meet demand.

      I suspect that nobody believed that doubled capacity would continue to sell out during the year; they figured that they would build up a stock to carry them into Christmas season, like every other console ever.

      --
      is competition good, or is duplication of effort bad?
  3. Aftershocks by Fozzyuw · · Score: 4, Insightful

    All told, these same individuals believe the company could be leaving as much as $1 billion on the table this holiday season.

    The question I have is, ok it's $1 billion this holiday season but what about the after affects of the holiday? How many people who are dying to get the Wii (but can't) will still go and buy it in Jan., Feb., Mar.? My guess? A lot. Considering they've been doing it since Nov. 2006.

    It reminds of the pirated music idea. A person who pirates music(or movies) isn't necessarly going to be buying said music(or movies). Thus, one cannot say that pirating is a 1:1 effect on sales. Likewise, you cannot say that people who cannot buy a Wii as a gift for the holidays will not buy one after the holidays. Theoretically, if the Big N satisfied demand in December, they would then loose all those Q1 2008 sales. So, what's the point? The real question is, if those who want a Wii, but bought a 360/PS3, will still buy a Wii in the future?

    Cheers,
    Fozzy

    --
    "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
  4. Re:What are people buying instead? by plague3106 · · Score: 5, Funny

    I'm spending it on mercury, then dumping it in the local lake. On the way home, I run over squirrels and cute bunnies.

  5. Re:What are people buying instead? by Chris+Burke · · Score: 5, Funny

    Includes such games as Real World TENNIS (indoor and outdoor versions available)

    I'm not sure where you are, but up here in the Northern Hemisphere it's winter when Christmas time comes. Even as far south as Texas playing outdoor sports is not something most people, even athletic, think is a good idea.

    As far as indoor, while it may be a helpful, I don't know many kids who are going to think "fitness club membership" is an awesome gift.

    bowling alley... FRESH AIR.

    You know in my word association, "fresh air" makes me think "bowling alley" just before I think "corner dive bar".

    --

    The enemies of Democracy are
  6. Re:RIAA styled math by pragma_x · · Score: 4, Funny

    I think those all fall under one or more branches of Bistromathematics.

  7. no one's getting any by Scrameustache · · Score: 3, Insightful

    When people try to justify downloading music, they say it's okay because they wouldn't have bought the album in the first place, which means that no money was lost in the process.

    Wouldn't the same kind of logic hold here? How can Nintendo lose money on nonexistent consoles if they're already at full production? No, because no one is downloading magical Wiis and they WOULD give Nintendo that money if they could.
    --

    You can't take the sky from me...

  8. Re:What are people buying instead? by MobileTatsu-NJG · · Score: 4, Funny

    If a $Billion is being left on the table, where are people spending it on? 360? PS3? Or how about this new fangled , environmentally friendly device called:

    GO OUTSIDE AND PLAY! I hear ya, man. I wish I could impose my views on everybody in the world, too.
    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  9. Food for thought by dj245 · · Score: 3, Interesting

    These are all good points, but I think the extra time that people spend waiting for the wii will be spend evaluating the other options, looking at the games, deciding if it is worth it and if the cross platform games perform the same or better on other consoles. While it is true that the wii has titles and gameplay the other consoles do not, cross platform game support for the wii is downright awful. Plus while it comes with wireless internet support out of the box, practically no game uses it for multiplayer play.

    When it comes down to it, for me the choice was pretty clear. Since I don't like Metroid that much and I've already completed Twilight Princess on wii, I could have a $300 mario machine with shitty 3rd party games or pay the same amount and get a PS2 with a pile of accessories and games. Is it fair to compare the mature PS2 library to the wii's? Not entirely, but the Gamecube's at end of life wasn't anything like the PS2's is now either. I don't have high hopes for seeing a wide variety of good games on the wii, aside from Nintendo published games

    --
    Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
    1. Re:Food for thought by callistra.moonshadow · · Score: 3, Insightful

      One thing to keep in mind is that some of the market for the Wii is the seniors. They are probably more willing to wait to get one than teens or twenty somethings. Another group are those with young children. I have a 3 year old and a 7 year old. When considering other consoles because of the Wii shortage, it became clear the other consoles would not suffice. The Wii is so young-kid friendly that we decided that if we couldn't get one for XMAS we'd wait until we could. I think that part the demographic for those that are in the line for the Wii will wait until they can get their hands on it. The seniors and young kids are what contributed to the shortage in the first place.

      My two cents.

      --
      --Cally
    2. Re:Food for thought by Turken · · Score: 4, Insightful

      When it comes down to it, for me the choice was pretty clear.


      And this is why your entire argument falls flat. You're a gamer, and you assume that everyone else looking for a Wii views it the same way that you do. Hardcore gamers have already made up their mind about whether they want a Wii and bought one if they wanted it. Now, the vast majority of people looking to buy a Wii are either new gamers, or parents of new gamers. These are people who have no clue what "cross-platform gameplay" means and if they wanted to buy a PS2 then they would have done so long ago, since the PS2 has been a mature and available system for years.

      The real driving force behind Wii is not that it is a "must-have-one-too" Christmas toy, but rather that the Wii is a social system. People play with their friends and/or family members' system, and decide that it is fun enough that they want one of their own. I may only have anecdotal evidence of the Wii's "viral" appeal, but I have seen it happen so many times I'm thinking about keeping a tally on the side of my Wii to record the number of friends and family who have gone and bought their own after playing with mine.

      Sure, there will be some people who don't buy a Wii after Christmas due to budget constraints, but the vast majority will simply wait and sustain the demand well into next year. However, they won't spend that waiting time "evaluating other options," because for these customers, there is no other option.
  10. Production Ramp Up by rlp · · Score: 3, Informative

    They've ramped production from 500 thousand / month at release to 1.8 million / month now. That's a pretty sizable production increase. More importantly, I'm not hearing news about DOA units, so they've (so far) avoided compromises in quality while more than tripling production. So, yeah, they completely messed up on demand forecasting. As far as the production ramp-up, I think they've done well.

    --
    [Insert pithy quote here]
    1. Re:Production Ramp Up by Leo+Sasquatch · · Score: 5, Insightful

      There was an article ages ago about this, and the Nintendo guy said something I thought was very telling about their attitude to customers. He said they were ramping up production as far as they could, but to stretch the supply chains any further would mean dealing with component manufacturers and suppliers they neither knew nor trusted. Yes, the result would be a larger supply of Wiis, but a much higher percentage of defective machines; either as soon as the customer got it home, or soon after purchase. They didn't want that to be associated with their brand, and said they'd rather manufacture less consoles, and have them work properly, and hope people would be patient and understand.

      Compare and contrast Microsoft's attitude of denying the problem for ages, then setting aside billions to handle defective machines under extended warranty. My Wii's seen daily use since launch date - all I've ever had to do was change batteries in the Wiimote. If it does break down, I'm stuffed as far as getting another one is concerned, at least for a few more weeks.

  11. *sigh* by bigattichouse · · Score: 4, Insightful

    Step 1: Read Peter Senge's Fifth discipline
    Step 2: Understand that the Wii is a perfect example of the Beer distribution game
    Step 3: Realize that demand is at least ONE ORDER of magnitude smaller than reported.

    Case in point: Person X goes to store 1 and asks for a wii, then proceeds to search through store(s) 1-10 ... they may even place orders at each store... when person X gets a wii, they cancel all other orders. So "10" orders really was 1 order.

    If Nintendo attempts to fill the "Billion" in orders, they will greatly overshoot and end up with a flooded market that can't get rid of the damn things. Slow and steady wins this race, a few million in sales lost over the entire potential beats the crap out of overshooting with 100 million dollars worth of hardware sitting on shelves, or ending up in landfills

    --
    meh
  12. Solving the holiday product crunch ... by Skapare · · Score: 4, Interesting

    I have the solution to solving the holiday product crunch: spread the holidays out over the calendar. In the USA, divide the country up into 12 regions of about the same population and economics. Then assign each region a different month to have the gift giving holidays. Most people don't celebrate Christmas religiously, anymore, so this shouldn't be much of a problem.

    The above does still leave a big crunch at stores and malls within a region. So maybe it's better to divide things up on a micro-scale instead of a macro-scale. So, how about celebrating the gift giving holiday based on (zipcode % 12), where you celebrate gift giving based on your zip code modulo 12 to choose the month.

    This still means a big crunch for families and neighbors in the same zip code. So I have a better idea. Let's use the date of birth to determine when to celebrate the gift giving holiday, based on who the gift is for. And instead of having it all on one day of the month, let's spread it out further and use the actual date in the date of birth for everyone's own personalized gift giving holiday.

    Ooops. I didn't take into account February 29. Never mind.

    --
    now we need to go OSS in diesel cars
  13. eBay suggests that Nintendo isn't losing that much by brokeninside · · Score: 3, Interesting

    New Wii units without a multi-controller/multi-game bundle are selling for a fifty to seventy-five dollar price premium over retail. Even if the 15 million units they've sold to date were sold for USD 50 more, Nintendo would only be making an additional 750,000,000 bucks, less than three-quarters of a billion. And that assumes that everyone willing to pay $250 for Wii is also willing to pay $300 for a Wii which I doubt. It seems to me that a large part of the Wii's popularity is its price.

    But more importantly, the lack of a large premium on the Wii from resellers suggest that the present rate of production and price is very close to the market equilibrium. If demand were far outstripping supply, the premium from resellers on eBay would be far higher. If supply were far outstripping demand, we'd be seeing the boxes stack up on the shelves. But from first appearances, it would appear that Nintendo is very close to hitting the sweet spot with their present rate of production.

  14. Speculation by argStyopa · · Score: 3, Interesting

    Not sure, but how much of this 'shortage' was deliberate by a subset of consumers that bought Wiis simply for speculative reasons?

    I can find tons (right now I see 9000+) of Wiis on ebay at joke prices. Presumeably almost all of these will go back to the store within a week or two of Christmas.

    Not Nintendo's fault, really.

    --
    -Styopa
  15. Re:eBay suggests that Nintendo isn't losing that m by Chris+Burke · · Score: 3, Interesting

    But more importantly, the lack of a large premium on the Wii from resellers suggest that the present rate of production and price is very close to the market equilibrium. If demand were far outstripping supply, the premium from resellers on eBay would be far higher.

    Not necessarily. This could instead indicate that the demand is elastic with respect to price. That would mean the demand for $250 Wiis is extremely high, while the demand for $400+ Wiis is very low. An item being in short supply relative to the demand does not automatically mean that the people who want the item would be willing to pay more for it. That usually only applies to what are more or less necessities, like gasoline or food staples.

    This especially makes sense in the context of who the Wii's primary market is -- casual non-gamers. These are people who maybe saw a friend or relative's Wii, played it and had fun, and decided they want one despite not being into any previous game consoles. For them, $250 for a fun toy may seem like it's worth it. If the toy turns out to be hard to find, are they going to decide that they will instead pay $300, $400, or $500 for it? Or are they going to decide that they don't need it that bad, and can wait until more are available?

    It's only the hard-core that are going to be willing to buy their chosen console no matter the price. But even then they're also the ones who'd be willing to call every store in town and show up before they open on shipment day. The latter is the category I fell into. Even I, long-time Nintendo fan boy, wasn't willing to pay scalper mark-ups on a Wii.

    What this implies is that despite some theories to the contrary, the Wii's MSRP is in fact a major selling point.

    --

    The enemies of Democracy are