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Wii Shortages Costing Nintendo 'A Billion' In Sales

A New York Times article from this past Friday highlights the 'problem' that Nintendo is facing: more people want to give them money than they can handle. Analysts quoted in the story discussing Nintendo's unique Wii shortage problem indicate that the company could be selling twice the 1.8 million consoles a month it ships. All told, these same individuals believe the company could be leaving as much as $1 billion on the table this holiday season. "'We don't feel like we've made any mistakes,' said George Harrison, senior vice president for marketing at Nintendo of America. He said there was a shortage because the company must plan its production schedule five months ahead, and projecting future demand is difficult. He added that there had been a worldwide shortage of disk drives that had hurt Nintendo as well as makers of many other devices. 'It's a good problem to have,' Mr. Harrison said of the demand, but he acknowledged that there could be a downside. 'We do worry about not satisfying consumers and that they will drift to a competitor's system.'"

16 of 290 comments (clear)

  1. Let's use the music argument... by Gothic_Walrus · · Score: 5, Insightful

    When people try to justify downloading music, they say it's okay because they wouldn't have bought the album in the first place, which means that no money was lost in the process.

    Wouldn't the same kind of logic hold here? How can Nintendo lose money on nonexistent consoles if they're already at full production?

    --
    Goo goo g'joob.
    1. Re:Let's use the music argument... by CastrTroy · · Score: 4, Interesting

      If people decide to buy something else instead, and never end up buying a Wii, then it is money lost. However, I think that a high percentage of people will just end up buying it later, once units become available. Also, if the buy it later, the cost to produce a Wii might have come down, and Nintendo may end up making more profit per unit. That could yield them even more money in the end.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Let's use the music argument... by lukas84 · · Score: 5, Funny

      Well, a day has 24 hours and if that isn't enough there's still the night ;)

  2. Curious by Infinite+Wave · · Score: 5, Interesting

    I just don't understand how they could not have for seen this shortage. I mean last year the same thing happened and they said then they would be ready for this year. Yet here we are. I have friends, family and co-workers asking me where they can get thier hands on a Wii. It really makes me wonder about the rumors of intentional shorting. From a business point it would make no sense to short your sales. From a marketing point however it's been brilliant. Wii is all the rage and is likely so popular BECAUSE it's hard to get. Nothing lights a fire under middle American purchasing power like that hard to get must have Christmas gift.

    1. Re:Curious by Fozzyuw · · Score: 5, Informative

      I just don't understand how they could not have for seen this shortage.

      They saw the shortage and they knew it was going to happen. The people running Nintendo's financial and business planning know what they're doing and probably have spreadsheets of predicted outcomes.

      The problem is reaching the best profit margin. (Reminding of an old computer game in High School business class) Nintendo could build spend money on 100 new factories and pump out 100 million Wii's in one month to satisfy demand. But what happens when the month is over? Nintendo is left with 100 factories with 1000's of works sitting around picking their noses. Effectively, they'd start hemorrhaging money in keeping said factories with the only recourse to sell the factories.

      Otherwise, they're now pumping out millions of of systems a month that no one is buying, because demand was just satisfied in one orgasmic explosion. All those systems are being pushed into storage, which costs money. Now, we look at something like the PS3 and all the design/model changes it had. If a design/model change happened to the Wii, it'd have to firesale it's entire stock to make way for the new stuff.

      It's a balancing act and Nintendo has the benefit of pop-culture status with the Wii. The "OMG, there's a Wii on the Shelf" shock (thanks to customer experience and news media hype) practically guarantees an impulse purchase, if for no other reason to tell their friends they finally found a Wii (even if they just got a 360/PS3 as a gift).

      Also, Nintendo increased output (that started 5 months ago) to *help* meet holiday demand but as there is with super popular things, there can only be a reasonable amount of product produced. Demand can come in spikes (holidays), but production simply cannot be spiked like that. It takes time to make a product, but takes an instant to create demand. And unlike the 360 or PS3, the Wii hasn't had time to stock up units for the holiday rush as it's been more-or-less sold out since it launched.

      Cheers,
      Fozzy

      --
      "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
    2. Re:Curious by MobileTatsu-NJG · · Score: 5, Insightful

      "I just don't understand how they could not have for seen this shortage."

      In the space of a year, Nintendo sold 14 million consoles. That's more than the 360 sold in 2 years. Historically, consoles don't hit 10 mill in a year.

      "It really makes me wonder about the rumors of intentional shorting."

      The Wii was a surprise hit. The surprise wasn't that it's a hit, but that it was such a massive hit. Even the biggest Nintendo fanboy wouldn't have expected nearly this many sales the first year. The Playstation didn't even manage that and Nintendo's last couple of consoles didn't even come close.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    3. Re:Curious by eison · · Score: 4, Informative

      They doubled capacity. And still can't meet demand.

      I suspect that nobody believed that doubled capacity would continue to sell out during the year; they figured that they would build up a stock to carry them into Christmas season, like every other console ever.

      --
      is competition good, or is duplication of effort bad?
  3. Aftershocks by Fozzyuw · · Score: 4, Insightful

    All told, these same individuals believe the company could be leaving as much as $1 billion on the table this holiday season.

    The question I have is, ok it's $1 billion this holiday season but what about the after affects of the holiday? How many people who are dying to get the Wii (but can't) will still go and buy it in Jan., Feb., Mar.? My guess? A lot. Considering they've been doing it since Nov. 2006.

    It reminds of the pirated music idea. A person who pirates music(or movies) isn't necessarly going to be buying said music(or movies). Thus, one cannot say that pirating is a 1:1 effect on sales. Likewise, you cannot say that people who cannot buy a Wii as a gift for the holidays will not buy one after the holidays. Theoretically, if the Big N satisfied demand in December, they would then loose all those Q1 2008 sales. So, what's the point? The real question is, if those who want a Wii, but bought a 360/PS3, will still buy a Wii in the future?

    Cheers,
    Fozzy

    --
    "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
  4. Re:What are people buying instead? by plague3106 · · Score: 5, Funny

    I'm spending it on mercury, then dumping it in the local lake. On the way home, I run over squirrels and cute bunnies.

  5. Re:What are people buying instead? by Chris+Burke · · Score: 5, Funny

    Includes such games as Real World TENNIS (indoor and outdoor versions available)

    I'm not sure where you are, but up here in the Northern Hemisphere it's winter when Christmas time comes. Even as far south as Texas playing outdoor sports is not something most people, even athletic, think is a good idea.

    As far as indoor, while it may be a helpful, I don't know many kids who are going to think "fitness club membership" is an awesome gift.

    bowling alley... FRESH AIR.

    You know in my word association, "fresh air" makes me think "bowling alley" just before I think "corner dive bar".

    --

    The enemies of Democracy are
  6. Re:RIAA styled math by pragma_x · · Score: 4, Funny

    I think those all fall under one or more branches of Bistromathematics.

  7. Re:What are people buying instead? by MobileTatsu-NJG · · Score: 4, Funny

    If a $Billion is being left on the table, where are people spending it on? 360? PS3? Or how about this new fangled , environmentally friendly device called:

    GO OUTSIDE AND PLAY! I hear ya, man. I wish I could impose my views on everybody in the world, too.
    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  8. *sigh* by bigattichouse · · Score: 4, Insightful

    Step 1: Read Peter Senge's Fifth discipline
    Step 2: Understand that the Wii is a perfect example of the Beer distribution game
    Step 3: Realize that demand is at least ONE ORDER of magnitude smaller than reported.

    Case in point: Person X goes to store 1 and asks for a wii, then proceeds to search through store(s) 1-10 ... they may even place orders at each store... when person X gets a wii, they cancel all other orders. So "10" orders really was 1 order.

    If Nintendo attempts to fill the "Billion" in orders, they will greatly overshoot and end up with a flooded market that can't get rid of the damn things. Slow and steady wins this race, a few million in sales lost over the entire potential beats the crap out of overshooting with 100 million dollars worth of hardware sitting on shelves, or ending up in landfills

    --
    meh
  9. Solving the holiday product crunch ... by Skapare · · Score: 4, Interesting

    I have the solution to solving the holiday product crunch: spread the holidays out over the calendar. In the USA, divide the country up into 12 regions of about the same population and economics. Then assign each region a different month to have the gift giving holidays. Most people don't celebrate Christmas religiously, anymore, so this shouldn't be much of a problem.

    The above does still leave a big crunch at stores and malls within a region. So maybe it's better to divide things up on a micro-scale instead of a macro-scale. So, how about celebrating the gift giving holiday based on (zipcode % 12), where you celebrate gift giving based on your zip code modulo 12 to choose the month.

    This still means a big crunch for families and neighbors in the same zip code. So I have a better idea. Let's use the date of birth to determine when to celebrate the gift giving holiday, based on who the gift is for. And instead of having it all on one day of the month, let's spread it out further and use the actual date in the date of birth for everyone's own personalized gift giving holiday.

    Ooops. I didn't take into account February 29. Never mind.

    --
    now we need to go OSS in diesel cars
  10. Re:Food for thought by Turken · · Score: 4, Insightful

    When it comes down to it, for me the choice was pretty clear.


    And this is why your entire argument falls flat. You're a gamer, and you assume that everyone else looking for a Wii views it the same way that you do. Hardcore gamers have already made up their mind about whether they want a Wii and bought one if they wanted it. Now, the vast majority of people looking to buy a Wii are either new gamers, or parents of new gamers. These are people who have no clue what "cross-platform gameplay" means and if they wanted to buy a PS2 then they would have done so long ago, since the PS2 has been a mature and available system for years.

    The real driving force behind Wii is not that it is a "must-have-one-too" Christmas toy, but rather that the Wii is a social system. People play with their friends and/or family members' system, and decide that it is fun enough that they want one of their own. I may only have anecdotal evidence of the Wii's "viral" appeal, but I have seen it happen so many times I'm thinking about keeping a tally on the side of my Wii to record the number of friends and family who have gone and bought their own after playing with mine.

    Sure, there will be some people who don't buy a Wii after Christmas due to budget constraints, but the vast majority will simply wait and sustain the demand well into next year. However, they won't spend that waiting time "evaluating other options," because for these customers, there is no other option.
  11. Re:Production Ramp Up by Leo+Sasquatch · · Score: 5, Insightful

    There was an article ages ago about this, and the Nintendo guy said something I thought was very telling about their attitude to customers. He said they were ramping up production as far as they could, but to stretch the supply chains any further would mean dealing with component manufacturers and suppliers they neither knew nor trusted. Yes, the result would be a larger supply of Wiis, but a much higher percentage of defective machines; either as soon as the customer got it home, or soon after purchase. They didn't want that to be associated with their brand, and said they'd rather manufacture less consoles, and have them work properly, and hope people would be patient and understand.

    Compare and contrast Microsoft's attitude of denying the problem for ages, then setting aside billions to handle defective machines under extended warranty. My Wii's seen daily use since launch date - all I've ever had to do was change batteries in the Wiimote. If it does break down, I'm stuffed as far as getting another one is concerned, at least for a few more weeks.