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What Bugs Apple Fans About Apple
An anonymous reader writes "Forbes.com went to MacWorld to ask Apple fans what bugs them about the computer and gadget maker. Turns out the lack of replaceable batteries, need to buy Vista separately, and most of all the stock price bugs people."
Nothing! Such talk is heresy, and for it you shall be burned at the stake!
"You know, the only thing wrong with Apple is that sometimes I just think they're too perfect. I just feel unworthy around the greatness of my iPhone and 24-inch iMac."
*ducks*
*runs*
What's the deal there?
I was much happier with Leopard (or Leo, as I affectionately call her) when the price of Apple stock was a couple bucks higher!
Spend more for this, people! I want to congratulate myself for using my computer again!
"Flyin' in just a sweet place,
Never been known to fail..."
to assert that "Vista Not Included" actually bothers anyone beside Steve Ballmer.
Welcome to the Panopticon. Used to be a prison, now it's your home.
I love Apple stuff. I love OS X and it has in the last few months been what Linux (after almost 10 years of trying) never could be for me: a complete and total replacement for Windows.
With that said, I don't like Apple's computer lineup. We have a good selection on notebooks now: cheap, ultra portable, and powerful.
Ok, now for desktop: cheap, all-in-one, and powerhouse workstation. Problem is: where is the regular computer? For anybody who wants a reasonably specced system (better than Mini, not as tricked out as the Pro) with no monitor added, there's just no good choice. I already have a monitor. Not only do I not want another, but I can't use it: I share my monitor between multiple systems and you can't do that with an iMac. iMac also has no upgrade slots for new video cards etc.
I have an old G4 that does well. I have a hacked x86 "Mac" box that fits my computing needs. I have an Apple TV, and I have an iPod. I love Apple's stuff. I just wish that they'd make a "real" Mac that fit my needs so I wouldn't have to resort to building one.
"People who think they know everything are very annoying to those of us who do."-Mark Twain
Don't get me wrong, I love my new macbook, but the one-button mouse really bugs me. I can live with the two-finger click thing, but I'd really prefer a two, or three button trackpad.
Shiny. Let's be bad guys.
We Apple fans like to see Apple do well, but probably more in terms of selling more products (higher marketshare, becoming more popular in society, etc.) than just higher profits (most of us aren't in it for the money, after all). So for me, one annoying thing Apple does is charge for products or services that could/should be free.
.Mac and Apple began charging $100/year for it. I realize that this increases profits (at least short-term), but I often find myself wishing that companies would accept short-term losses if it would mean an overall increase in marketshare and customer satisfaction. If .Mac were free, it could be marketed as yet another advantage of the Mac (in addition to iLife, etc.). Instead, it's an expensive subscription service that many people know nothing about, nor have they any reason to.
For example, the new software for the iPod touch is a $20 download. This is the same software that's a free update for the iPhone. Even the new software for the Apple TV is a free upgrade. If I were an iPod touch owner, I'd be pretty offended that I have to pay $20 (well, disregarding free jailbreaking options and whatnot) for an update that iPhone users get for free.
Remember iTools? The free service that gave you mail, web storage, etc. if you were a Mac user? In July 2002 it was rebranded as
enough.
I use macs at home and at work, and they are great machines....most of the time. Maybe I'm a perfectionist, maybe I'm just expecting too much, but so many of Apple's tools are great most of the time. However they have flaws that make them annoying to unusable in certain situations, and at least the Apple of late seems unwilling to fix them.
Example: Airport extreme with airdisk. When the thing is working it is perfect, however, in my experience the disconnects are really annoying, and it disconnects much more than my airport express ever did. Also, when, out of the box, I tried to bridge it with said express it went into infinite reboot mode till I did a factory reset. Again, in theory a great product but when I pay a premium for Apple products I expect it work right 99% of the time, not 90%.
Their server products are another great example of how Apple's products, on the surface anyway, are great, but in practice it tends to fall apart. We are rolling out an LDAP system and it has been nothing but problems. Apple has done a seemingly good job of making a really slick open directory server tool, but there are just too many bugs to make it worth while. A particularly nasty one, that has been reported to Apple but Apple refuses to fix, is that for some international users certain actions will change the time zone to Cupertino, which can wreak havoc with systems. Come on Apple, we paid a lot of money for this system, the least you can do is get the time zones correct. The server also has almost no meaningful error messages(took me forever to figure out the effects I was observing was related to the time zone bug, the Workgroup manager went on its happy way, authenticated me, then didn't do anything afterwards, not a single error message). Similar problems with getting Remote Desktop to work with Directory authentication. All I get is a "Authentication failed" message with no additional information either on the target machine or the server! Come on Apple, you went through a lot of effort to develop this system, but all that is wasted if you don't give me proper error messages!
Ditto with iPhone content management, the system works great 90% of the time, but the inability to give the user more flexibility with content management can lead to frustration and hacks that require playlists of playlists......
I don't know why Apple refuses to address these issues. None of them seem like they would be incredibly hard/expensive to fix, but Apple just seems to have the attitude that if it works in the general cases, there is no need to investigate the extremes and fix whatever problems may arise.
Monstar L
I hated SWB/SBC (for many good reasons too lengthy for a comment box) and AT&T hasn't done anything to lessen that hatred over time. No matter how many features the iWhatever may have, even a footnote of involvement with AT&T is an instant buzz-kill. I really don't care what mitigating circumstances or defenses might be brought up here, AT&T is an instant "NO!" in my book.
Compared to that, my disgruntlement with their video hardware across the line is a minor thing. The exact nature of that disgruntlement depends on the model in question. Suffice to say that apple has my heart in the portable sphere for offering well spec'd, decently priced, and well-integrated portable Unix with their powerbooks/mac pros but I really wish they had something in the mid-range desktop line that wasn't an iMac (the mini is a bit too constraining, already have a nice monitor rendering the imacs moot, and the pro is far too over-spec'd/expensive for my needs). I'm half-way considering building a hackintosh for my next desktop. (It's either that or ubuntu most likely. Vista is right out.)
News for Geeks in Austin, TX
Batteries? This is a huge complaint by a large portion of the user base. The problem is that you didn't have to go to Macworld Expo to find this out... cheezy reporting.
Windows Vista? Ummmm this is entirely misrepresented here. Yes, some people might be upset that they have to plunk down $200 for vista, but think about it. That's not a problem with apple and no one focuses that gripe at apple. That's all the fault of Windows being way too expensive. It's that or they start bundling windows and making the mac $200 more, which I don't want. Apple has lots of great programs that are comparable to most windows programs.
Stock price? Everyone's stock price is hurting right now! We are a month from a recession, the stock market is tanking, and a stock going down after an expo is not unusual, in fact it happens a lot. It's called profit taking. Investors ride the short term wave of hype, and when the hype is done, they get off the wave as fast as they can. After the expo there's no more momentum keeping the stock moving upward quickly.
Ask a real apple fan what cheeses him. Like for example that A2DP isn't supported on the iphone, or any iPod. That's my #1 beef right now right after the battery issue.
"All great wisdom is contained in .signature files"
You can redeem an iTune gift card without a credit card.
http://www.apple.com/support/itunes/store/giftcard/
RedFive jedi_knight111@hotmail.com
What strange and pointless article. Macs have all sorts of well documented deficiencies in either hardware or design, and even the most loyal fanbois will usually acknowledge them.
I'll still argue that the biggest weaknesses with Macs is the "we have decided what you need, and that's exactly what you get" attitude. Regardless of how much one may love Apple design, it still remains that one size does not fit all, and a lot of Apple's decisions work against people who have every good reason to do things in another way.
To wit - my preference for a Delete key instead of dragging files to a trash icon is not a weakness on my part, it's a more than reasonable preference. Regardless of all the keyboard options and such, there are many times when I simply prefer to press Delete.
Of course Vista is no better, and wrestling it into submission can also be frustrating, but I have heard few Vista users trying to argue that its deficiencies are in fact strengths.
Three Squirrels
I've been at Macs a long, long time. Started with the Mac 512k, two external 400k floppies.
A few things have really irked me lately that were not true in the past.
- OS upgrade pricing. There is none, just buy it new. Used to be the system software was distributed free.
- Leopard "improvements". This has been hashed out elsewhere, but reduced functionality in the dock and non-movable sections in the finder sidebar are irksome, regardless of purported internal improvements.
- Many more app crashes. In APPLE products.
- Inconsistent user design, focus on chrome and glitz rather than usability.
- Ongoing arrogance and hubris, as witnessed in the $20 iPod Touch software upgrade. Again, quite the kick-in-the-nuts for early adopters.
Lots of things are right with Apple, but I am not that happy with the trend that I am afraid I am seeing.
Have you tried Command-Delete? Also known as the Apple key, Apple tends to use this key as a modifier for many Finder shortcuts.
I'm not a Mac fanboy, hell I don't even own a Mac, but the biggest annoyance for me is Apple's gap in their product portfolio.
Take the laptops. The cheapest is £699. A similarly specified Dell would be about the same (or more) but for a lot of people they simply don't need everything that the MacBook offers. So if you want a laptop for email, the web and a little bit of word processing then you have a choice between a £699 MacBook or a £299 Dell. Yes the former has a bit more polish, but is it really worth the extra £400? Not for the casual/basic user.
Take Mac Mini's. There is nothing headless that sits between the most expensive Mac Mini (£499) and the cheapest Mac Pro (£1,429). I have a perfectly good monitor and I don't want to have to be forced to buy a new one every time I upgrade my PC - so I'd like to avoid the iMac.
That's about it really.
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What bothers me is the fact that Forbes can't write a positive article about Apple. They always have to be the spoiler, trying to find the pit instead of the tasty cherry. It's the same thing that bothers me about open source in general.
Okay, that actually is what bothers me about Forbes. You'd think after looking like complete and utter fools for letting Dan Lyons keep writing false, misleading, or just stupid articles about Linux with respect to the SCO farce, they would rein him in a bit. Instead, he starts acting like a complete ass yet again with the fake Steve Jobs thing. The negativity that they have toward any non-Microsoft (and non-SCO, as it were) software is bizarre.
Forbes should be a credible source of news, but given their level of maturity in reporting in areas for which I have a high degree of knowledge, I wouldn't trust them in any other category. Ever.
It's pathetic.
Do you have ESP?
Not vista, but it would be helpful to buy a Mac pre-configured with bootcamp + Windows XP. I don't want it at home, but at work it would be quite nice. I could see small business customers loving it.
Sure, but why should that be Apple's responsibility? Apple is there to advertise and sell MacOS X. People buying Macs are for the moost part buying it for MacOS X. If some people want Windows presinstalled on the system, then they could always pay extra and have a shop do the work for them. Apple offering Windows as a 'Build To Order' option would likely cause confusion about their confidence in their own OS.
Apple shouldn't make it any more easier to use the competing OS than they already have. They aren't a generic computer seller and the more the can convince you to drink the cool-aid the better for them. Anyone who believes in their OS, whether it be Linux, Windows, BSD or Amiga, amongst others, are going to have the same attitude.
As to your gripes about Leopard, I am not sure how you are getting such a bad experience. I haven't rebooted for over a month and I use it daily, putting the system to sleep at night. The usual causes for exessive memory usage, on my computer, have been leaks in Firefox and when that happens I kill Firefox and relaunch it. Admitly one computer has gone done once in a while, and the kernel panic clearly points to an ATI driver issue.
Jumpstart the tartan drive.