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BBC and ISPs Clash over iPlayer

randomtimes writes "A row about who should pay for extra network costs incurred by the iPlayer has broken out between internet service providers (ISPs) and the BBC. ISPs say the on-demand TV service is putting strain on their networks, which need to be upgraded to cope. '"The iPlayer has come along and made downloading a legal and mass market activity," said Michael Phillips, from broadband comparison service broadbandchoices.co.uk. He said he believed ISPs were partly to blame for the bandwidth problems they now face. "They have priced themselves as cheaply as possible on the assumption that people were just going to use e-mail and do a bit of web surfing," he said. ISPs needed to stop using the term 'unlimited' to describe their services and make it clear that if people wanted to watch hours of downloaded video content they would have to pay a higher tariff, he added.'"

350 comments

  1. Common Sense is asking too much... by teknopurge · · Score: 1, Interesting

    We constantly have clients that think they can get 100000 TB of storage and 1000000 ZB of transfer for $3.95/mth. Then they get attitudes when we charge them $30/Mbps.

    I'm torn as to lay blame to other providers for running unethical marketing campaigns.(e.g. get unlomited everything only to have a buried clause in a TOS/AUP/etc. that nullifies all the marketing promises.) or people not performing due-diligence.

    Regards,

    1. Re:Common Sense is asking too much... by Bryansix · · Score: 4, Insightful

      Because there is a difference between how much a simple home user is going to research an ISP and how much a corporate user hosting a website is expected to follow up and research into their contract.

    2. Re:Common Sense is asking too much... by Skapare · · Score: 1

      $30 for a megabyte is a bit high.

      --
      now we need to go OSS in diesel cars
    3. Re:Common Sense is asking too much... by bill_mcgonigle · · Score: 1

      Then they get attitudes when we charge them $30/Mbps.

      How's that work? You charge them based on an average over time or is it like 95th percentile billing? Why not just charge them per bit of transfer?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:Common Sense is asking too much... by calebt3 · · Score: 1

      It's $30 per Megabit per second (speed, not volume). Which is pretty close to what some of us pay already (~$45/month for 1.5Mbps)

    5. Re:Common Sense is asking too much... by MoonFog · · Score: 1

      And that's why corporate users pay several times the amount that home users pay for their lines.

    6. Re:Common Sense is asking too much... by Captain+Splendid · · Score: 1

      And that's why corporate users pay several times the amount that home users pay for their lines.

      Exactly. I pay more for my work connection than my home one, despite the fact that it's at best a quarter of the speed, and the reliability is the same.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    7. Re:Common Sense is asking too much... by JudicatorX · · Score: 3, Insightful

      Some people don't understand the concept of 'bandwidth'. They don't realize that downloading that movie from bittorrent is much more data than pulling down one page of the web, except that one 'takes longer' than the other.

      The rest of the bandwidth hogs point to the 'unlimited' marketing. Until the marketing of the service changes (and people are told about their limits and are capable of measuring them), you're still going to get grief.

      --
      "It is a good divine that follows his own instructions" - Portia, The Merchant of Venice
    8. Re:Common Sense is asking too much... by Skapare · · Score: 1

      You're missing a unit. Is that per month?

      OK, so if I get 12 mbps speed, which is what is needed for high definition video in real time, you're going to charge $360 per month? It seems like your network isn't ready for 2009. Oh wait, it's still 2008. I guess you have another year.

      Just because all your customers already pay so much for so little now, because that's all you offer, does not justify keeping things at this level in the future.

      You mention a measly 1.5 mbps. Someone wanting to download a 2 hour high definition movie is going to have to be doing the download for 16 hours to get it all. At 1.5 mbps, it will take a full solid month to download 486 gigabytes (not figuring in overhead and such). Are you going to cut off customers that use it?

      --
      now we need to go OSS in diesel cars
    9. Re:Common Sense is asking too much... by peragrin · · Score: 4, Insightful

      Actually that's the point. There is no difference between downloadng a thousand websites and downloading a movie. Data is data. ISP's are going to need to realize that it doesn't matter what i am downloading it's still data.

      the ISP's sold me bandwidth on false assumptions that I wouldn't use it all, all the time. If they didn't plan properly then that's their fault when i do start to use all the bandwidth all the time.

      --
      i thought once I was found, but it was only a dream.
    10. Re:Common Sense is asking too much... by ratboy666 · · Score: 1

      I have tried to purchase "business class" service from my ISP. Have been turned down every time (3 times and counting). I try every 6 months to a year.

      No, I don't want petabytes of storage, or zetabytes of bandwidth. I use between 15GB and 100GB of "bandwidth" per month. Storage? zilch.

      Now, I have 60GB per month with an overage charge of $2/GB. As to SPEED... As long as its reasonable, I frankly don't care. What is reasonable? 6 Mbps to allow download Standard Definition TV at "real time" rates. Of course, I don't get that :( (my ISP *claims* I get 6 Mbps, and delivers 0.5 to 6, averaging 3).

      --
      Just another "Cubible(sic) Joe" 2 17 3061
    11. Re:Common Sense is asking too much... by contrapunctus · · Score: 5, Insightful

      We constantly have clients that think they can get 100000 TB of storage and 1000000 ZB of transfer for $3.95/mth. Then they get attitudes when we charge them $30/Mbps. Do you advertise "unlimited"? If so you eat it. If you advertise correctly then your clients know what to expect.
    12. Re:Common Sense is asking too much... by Rob+Y. · · Score: 3, Insightful

      That's a silly comparison. Nobody viewing normal websites keeps their pipe in constant use. Presumably you take some time to actually look at the sites you download. I don't think they'd be too happy if you ran an automated web crawler over your home circuit either.

      ISP's are ultimately going to have to go to a model like cellphone contracts. 100 GB per month (or whatever). After that your bandwidth drops off or you pay for the overage, depending on your plan. Carry-over MB's and all. At least that's nominally fair. And maybe for those non-downloaders, there'd be a really low-cost, low volume plan.

      --
      Posted from my Android phone. Oh, I can change this? There, that's better...
    13. Re:Common Sense is asking too much... by JudicatorX · · Score: 3, Insightful

      > Actually that's the point. There is no difference between downloadng a thousand websites and downloading a movie.

      Unless the webpages are megabytes each there is. But that's not the point.

      The point is the rate of information consumption. A large webpage (say, a few hundred k) will take longer to read than will the same amount of movie file. If the video rate is high enough, a few hundred kilobytes will pass in a few seconds or less.

      The funny thing is that before the days of HD video, the ISPs sold their 'faster-than-dialup' service as 'fast' and 'unlimited'. I'm not sure why they put 'unlimited' in there, but they're paying for it now. I for one have no sympathy

      --
      "It is a good divine that follows his own instructions" - Portia, The Merchant of Venice
    14. Re:Common Sense is asking too much... by magarity · · Score: 5, Funny

      I use between 15GB and 100GB of "bandwidth" per month. Storage? zilch.
       
      Maybe *you* aren't using the storage yourself but it takes a lot of space on the government's servers to index and cross reference your 100GB of browsing habits.

    15. Re:Common Sense is asking too much... by KnowledgeEngine · · Score: 1

      I know I for one am so very excited to see how this affects is in the US. New from comcast...unblock youtube dns records-$4.95/mo extra...allow BT traffic-$19.99 extra. Etc.Etc.

    16. Re:Common Sense is asking too much... by Feyr · · Score: 1

      uh 30$/mbit/s/month is pretty damned cheap for a "business" connection (ones that are billed as 95th percentile, not the same-dsl-line-that-i-just-gouge-you-on-but-is-otherwise-the-same-as-residential).

      the only way you'll get lower is by committing to a few hundred mbits/s/month

    17. Re:Common Sense is asking too much... by somersault · · Score: 1

      megabit >_>

      --
      which is totally what she said
    18. Re:Common Sense is asking too much... by ratboy666 · · Score: 1

      Very witty. Made me spew coffee! Thanks.

      --
      Just another "Cubible(sic) Joe" 2 17 3061
    19. Re:Common Sense is asking too much... by Amouth · · Score: 1

      they put the unlimited in there because people associated the cost of their conneciton with the ammount of time they where on it. I have a person here at work - she still has that mind set. she has dsl yet she doesn't let windows download updates because she feels that the longer she is online the more it costs her.

      the whole "unlimited internet access" was all to make people think it was infintly greater than their by the min dialup service.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    20. Re:Common Sense is asking too much... by Znork · · Score: 1

      If they didn't plan properly then that's their fault when i do start to use all the bandwidth all the time.

      Personally I've been upgraded two times without even asking for it. From 2.5 to 8 to 24mbit. While it's 'nice', it's by no means necessary, and I can certainly wait for background downloading of whatever data I want. So I place the blame solidly on the ISP; if you don't want the usage levels, then cap the bitrate. I want a fixed price, but I could certainly live with a 4-8mbit connection.

      But if the DSL and Cable guys are whining now, just wait 'til we get the gigawhine about to erupt in the wireless/3G space. That's being sold apparently barely even expecting customers to surf the web or read mail.

    21. Re:Common Sense is asking too much... by Alpha+Whisky · · Score: 0

      Allow me to rephrase that for you. We constantly have clients that think that because we advertise that they can get 100000 TB of storage and 1000000 ZB of transfer for $3.95/mth, that's what we are actually selling.

      --
      it's = it is

      its = belonging to it

    22. Re:Common Sense is asking too much... by bryce4president · · Score: 1

      Is that parallel up and down speeds? Or 1.5 up and a trickle upload?

    23. Re:Common Sense is asking too much... by bryce4president · · Score: 1

      so I meant... 1.5 down and a trickle upload...as is usually the case with home service.

    24. Re:Common Sense is asking too much... by gnuman99 · · Score: 4, Insightful

      How about charging the way you charge for normal utilities like electricity? You get a charge like,

          $10 - base charge (infrastructure maintenance, etc.)
          $2/GB - first 10GB
          $1/GB - next 100GB
          $0.75/GB - anything over 110GB usage

      There ya go. Cheap for people using low bandwidth. Not exuberant for people using lots of bandwidth. Adjust prices accordingly per region and then don't bitch (either customer or ISP) that they don't have money for bandwidth.

      Going back on topic, BBC *pays* for the use of bandwidth on their side. If ISP "can't cope with demand", it is not BBC's problem. And BBC should post blacklisting messages for customers connecting from ISPs that throttle their service, and suggest ones that do not. But then UK has one of the crappiest service from what I can read on forums like for EVE Online. Like people wanting to play a low bandwidth game like EVE can't connect because Tiscani choses to shaft them - http://myeve.eve-online.com/ingameboard.asp?a=topic&threadID=553090

    25. Re:Common Sense is asking too much... by gnuman99 · · Score: 0

      So what? Back in the early 1900s people may not have realized what a kWh is. Then they paid for it through their bills and learned the hard way. The same thing applies to the Internet. It is not "unlimited", it is very limited. You pay for what you use and if you don't understand it, you'll learn on your first, second or 10th bill.

    26. Re:Common Sense is asking too much... by jollyreaper · · Score: 1

      I use between 15GB and 100GB of "bandwidth" per month. Storage? zilch.

      Maybe *you* aren't using the storage yourself but it takes a lot of space on the government's servers to index and cross reference your 100GB of browsing habits. I know, that's why I have a script constantly running searching the google for all instances of Bush / Saddam / tubgirl furry pron and downloading it. Not only am I wasting the NSA's space with it, the feds will rightly conclude that they don't even want to know anyone into that stuff. It's the perfect defense!
      --
      Kwisatz Haderach
      Sell the spice to CHOAM
      This Mahdi took Shaddam's Throne
    27. Re:Common Sense is asking too much... by sm62704 · · Score: 0, Flamebait

      I'm torn as to lay blame to other providers for running unethical marketing campaigns.(e.g. get unlomited everything only to have a buried clause in a TOS/AUP/etc. that nullifies all the marketing promises.) or people not performing due-diligence

      I'm not the least bit torn. When I buy a service it should perform as advertised, PERIOD. I shouldn't have to "perform due diligence". I shouldn't have to suspect that the big corporation I'm thinking of doing business with is run by liars and thieves.

      I'm a geezer. When I was young you couldn't trust small, new, "fly by night" companies. The tables have turned, now it's the megagiants who are full of liars and thieves.

      And you young people are so used to the thieving liars you feel you have to perform "due diligence" to be certain that some bigased corporation isn't going to bend you over and fuck you without lube.

      But I'm also old enough to be hopeful, to know that the tides go out and come back in. Douglas Adams' phrase "First up against the wall when the revolution comes" comes to mind. The thieves, con artists and liars running Sony, Microsoft, Comcast, and all the big companies that got their money the hard way (stealing it) are going to get their come uppance.

      My fear is that they will get it through armed revolution.

      -mcgrew

      (yes, keeping your head down 50 minutes out of every hour puts you in a REAL BAD MOOD. I wouldn't even wish a vitrectomy on Sony's CEO.)

      --
      mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
    28. Re:Common Sense is asking too much... by sm62704 · · Score: 3, Insightful

      Some people don't understand the concept of 'bandwidth'.

      If their ISP is advertising "unlimited bandwidth" they shouldn't have to understand the concept of bandwith. All they should have to know is that they can have as much of it as they want.

      The ISP, OTOH, doesn't understand the concept of "telling the truth."

      --
      mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
    29. Re:Common Sense is asking too much... by Ford+Prefect · · Score: 1

      ISP's are ultimately going to have to go to a model like cellphone contracts. 100 GB per month (or whatever). After that your bandwidth drops off or you pay for the overage, depending on your plan.

      My current ISP's doing pretty much just that - 15GB in the basic monthly ADSL cost, and 50 cents per gigabyte after that.

      It's all summarised on my phone bill, too - it is a mobile phone company, after all...

      --
      Tedious Bloggy Stuff - hooray?
    30. Re:Common Sense is asking too much... by JudicatorX · · Score: 1

      -1, Bad Analogy

      The power companies don't advertise "$40 a month for unlimited power".

      --
      "It is a good divine that follows his own instructions" - Portia, The Merchant of Venice
    31. Re:Common Sense is asking too much... by sm62704 · · Score: 1

      Nobody viewing normal websites keeps their pipe in constant use

      "Normal" changes daily.

      --
      mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
    32. Re:Common Sense is asking too much... by ShieldW0lf · · Score: 1

      Douglas Adams' phrase "First up against the wall when the revolution comes" comes to mind. The thieves, con artists and liars running Sony, Microsoft, Comcast, and all the big companies that got their money the hard way (stealing it) are going to get their come uppance. My fear is that they will get it through armed revolution.

      Man, I'm looking forward to it. I don't know if I'll be actively participating or just eating popcorn, but I'm going to enjoy it either way.

      --
      -1 Uncomfortable Truth
    33. Re:Common Sense is asking too much... by Nullav · · Score: 2, Insightful

      OK, so if I get 12 mbps speed, which is what is needed for high definition video in real time, you're going to charge $360 per month? It seems like your network isn't ready for 2009. Oh wait, it's still 2008. I guess you have another year.
      $360/month for a guaranteed 12Mbps line is damn good. That 10-15Mb/s downstream CableCo X offers is nothing but burstable bandwidth, meaning that they promise you nothing but the line itself. In short: "Up to 15Mb/s".

      Residential ISPs (at least in the US) typically oversell like there's no tomorrow, sometimes block ports to force you to use their 'business' service to say...run an HTTP server without the tacky port number at the end of the URL. 'Business' lines usually aren't oversold and go down about as often as residential ISPs upgrade their infrastructure, usually don't block ports, and tend to have better upstream.

      Think of it as buying from a pharmacist instead of a dealer.
      --
      I just read Slashdot for the articles.
    34. Re:Common Sense is asking too much... by Guspaz · · Score: 1

      My DSL ISP's base cost of $30 CAD includes 200GB (at 5mbit) transfer, increasing cap is $10/100GB, or $0.25 per GB overage. Bandwidth usage is averaged over two months to help smooth out spikes.

      Bandwidth isn't that expensive. You're getting overcharged.

    35. Re:Common Sense is asking too much... by Nullav · · Score: 1

      Then the ISPs can shut up about 'unlimited' usage policies, stop passing out un-guaranteed bandwidth like candy, raise prices to a more reasonable level, and upgrade their infrastructure more often. How you can defend such shady marketing practices is beyond me. How long do you think a residential ISP that didn't oversell by a factor of 1,000 would last in the current climate without pulling a miracle out of its collective ass?
      My electric company never tried to push 'unlimited watts' on me and neither should my ISP.

      --
      I just read Slashdot for the articles.
    36. Re:Common Sense is asking too much... by evilbessie · · Score: 1

      The argument against this sort of charging policy is that it is complex, relatively speaking. It would cost a lot of money firstly to set that sort of system up to monitor say 100 000 users (for a smallish ISP), work out the individual bandwidth apply the charging scheme (of which there might be several, depending on various factors). This as opposed to say 3 price levels on a flat per month basis. Whilst you can automate some of the processes it would still cost more to maintain (and be more difficult too) than a flat rate system. This while the percentage of 'problem' users is small. However if this should grow then it might be more persuasion for the ISPs. But the ISPs should not be whinging about the cost to the content providers because it's not where they get money from, and shouldn't get money from in the future.

    37. Re:Common Sense is asking too much... by Anonymous Coward · · Score: 0

      It's not just a matter of lacking research. So far the internet has worked remarkably well despite being totally indefinable. What do you get when your host advertises "unlimited traffic, 1Gbps connections to two major backbones" (if they even tell you that)? What do you get when your ISP advertises "16Mbps/1Mbps DSL, unlimited"? What exactly is unlimited, how fast exactly is your connection? To where? "The internet" isn't even a clearly defined set of computers or connections. Performance metrics are even less clear.

      ISPs constantly whine that they have to pay "per gigabyte" or they give some other equally nonsensical reason why the filesharers and the BBC are driving them into bankruptcy. That's just plain not true. ISPs have peering agreements and uplinks/downlinks and the usual arrangement is to peer cost-neutral, charge downlink customers and pay for uplink service. What constitutes an uplink, a downlink or a peering connection depends on the size and the market position of the participants, especially on the dependence of an ISP on a particular service for reaching other ISPs. If you can reach the whole "internet" with peering agreements, you don't need to pay anyone for your traffic. If you can only reach yourself without the help of another carrier, you will have to pay for all your traffic (but even then you usually don't pay "by the gigabyte".) If a large content provider happens to be on the other side of a big carrier, that content is going to cost you more than what an ISP pays who peers with the ISP of the content provider. That's why big sites can afford their bandwidth allocations at all: They make a connection to that carrier important and "downlink" customers of that carrier have to pay more for faster access to that carrier. When Cogent and Level3 clash again, you'll see offers to dual-home previously single-homed clients at no charge for a year or somesuch. The carriers need the customers as weight to throw around in peering negotiations. Managing all these connections and agreements is the ISP's job and neither a simple home user nor a business client can be expected to research all this just to know what the "fair use" clause in the contract probably means and what kind of performance they can expect, given only the marketing speed indications. That's why "use more, pay more" isn't fair. You could use 100GB one month without causing any traffic related costs to your ISP, and 100GB the next month which cost your ISP more than you pay him that month. Without knowing the peering structure of your ISP, you simply can't know. Some ISPs which have easily discernible cost structures have "unlimited local, capped other" plans, for example in Australia, where international bandwidth is expensive due to the geographic location, but generally a customer cannot be expected to segregate the internet that way.

      ISPs who are hurt by the BBC's increased internet presence should not try to get paid by the BBC, they should try to reach a peering agreement with the BBC (and if they need more fiber to reach the BBC at a convenient peering point, build that connection instead of relying on an "uplink" carrier.)

    38. Re:Common Sense is asking too much... by old+and+new+again · · Score: 0

      they sold me 5 MbPS, i will use 5 MbPS 24/7 here in canada bell has taken advance, throttling anyone not doing http port 80 (and at the same time, announced they plan a video store of their own, so they crush the competition before launching their service (and they throttle all resellers lines too)

    39. Re:Common Sense is asking too much... by hurfy · · Score: 1

      Everyone says do it like the utilities but they never seem to look at some of those bills.

      Office just got the water bill yesterday for our overflow warehouse. Last month it was $50.42 for..............ZERO water usage. Are you sure thats the model you want?!? I am sure the ISP can think of something to charge you for as well as the city can ;)

    40. Re:Common Sense is asking too much... by spxero · · Score: 1

      While I think you have the right idea, I think your pricing is a little off.

      It would probably follow something more like this:
      $20 - base charge, 1GB transfer
      $5/GB - up to 19GB
      $4/GB - next 30GB
      Cut off after 50GB usage

      I think this is why people are hesitant to move to a new pricing scheme. I mean, if they are screwing us (in the U.S., anyway) as it is, what about when they start using the utility-style pricing? In addition, they have to guarantee at least some connectivity (albeit not that great of a guarantee) with the current pricing. What about with utility-style? They could be down for longer periods of time with the excuse "well, you weren't using your connection at that time, so you don't pay".

      In theory, utility-style is a good idea. But until they have to start acting like a utility (gov't oversight, profit caps, etc.) this can't be a good scheme.

    41. Re:Common Sense is asking too much... by Enderandrew · · Score: 1

      Gotta love Cox. I pay $45 for 9Mbps. They also offer 14Mbps for $60. Verizon is supposed to be rolling out their 20Mbps FIOS for $65 a month, and Qwest hopes to follow suit with their own fiber offering.

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    42. Re:Common Sense is asking too much... by h4rm0ny · · Score: 1


      There's an important difference with utilities such as electricity: They require resource to sustain. If I demand a 1,000KWh from my local power station, it has to send 1,000KWh down the line at me (more given resistance, but ignore that). With data, there is only the initial outlay on infrastructure and afterwards the same minimal cost to run it whether it's sitting idle or if it's feeding me High Definition movies all day long. The running costs are a false scarcity created by poor infrastructure and a pricing model that allows the infrastructure owners to charge ISPs per Mbit, rather than leasing capacity. This wouldn't be Slashdot without a car analogy, so consider your electricity cost to be the goods that are being delivered to you by someone in a car. Consider the data cost to be the toll extracted by the owners of the road irrespective of any cost to maintain the road which is negligible.

      We have to ask ourselves in this analogy what is more sensible when traffic increases on the road: To try and keep traffic down by charging more per car, or to add a few more lanes? Clearly for society, the gain is in building more roads unless the cost to build them is higher than the gain from them. I think it is reasonable to say that they are not.

      That is the debate we should be having - how much new infrastructure we can afford to build, not how much extra ISPs can squeeze out of the traffic by charging both ends of a connection or charging different amounts according to the type of car, uh, packet.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    43. Re:Common Sense is asking too much... by Curmudgeonlyoldbloke · · Score: 1

      From reading the GP's web site, it seems they're not advertising unlimited storage or bandwidth. Maybe the problem is that clients in general do NOT know what to expect?

    44. Re:Common Sense is asking too much... by Anonymous Coward · · Score: 0

      Nobody viewing normal websites keeps their pipe in constant use.

      Who died and made you Supreme King of Internet Usage? His point is that the telcos/cables say "you can transfer x amount of internet speed!". Then, he goes and transfers x amount of internet speed for a prolonged period of time and the telcos/cables come back and say "Hey, no fair, you found a semi-loophole in our contract! I'm charging you extra! And if you don't think this is fair, tough. Pay up or it hurts your credit score. And we have lawyers."

      THEY sold the speed. THEY advertised with people going to youtube-esque sites, download music, stream movies, etc. Then THEY complain when people do what they advertised. They can't eat their cake and have it too.

      The telcos/cables know if they change the way they price, people will get pissed and go to the competitors. Either way they will have to upgrade their infrastructure (that they were given tax breaks to do way back when). It's time for them to put up or shut up. Tough titties, that's the business they are in.

    45. Re:Common Sense is asking too much... by geekoid · · Score: 1

      No, I find the people pretty much understand that bandwidth it the total they can download over any period of time. People understand the longer something tkaes to download, the bigger it is.

      They think of it like a hose; which is fine for their purpose.

      This falls solely on the ISPs and there brain dead pricing structure.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    46. Re:Common Sense is asking too much... by clare-ents · · Score: 1

      You need to understand how the internet in the UK is structured.

      A broad approximation is the entire internet goes via either BT or NTL from your house to telehouse in Docklands. Bandwidth out of BT costs £70/Mbit. You can't resell NTLs cable modem service.

      The BBC are peered with pretty much every internet provider in the UK, the entire cost is spent paying BT to get the bits from telehouse to the end user.

      Lots of ISPs have sold 'unlimited' services at cheap prices, the smart ones with bandwidth caps and overage charges are fine.

      There is a limited amount of local loop unbundling in the most profitable exchanges, but that's only used by the biggest ISPs who've driven the cost race to the bottom and they can't afford the bandwidth either.

      --
      Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. (Einstein)
    47. Re:Common Sense is asking too much... by geekoid · · Score: 1

      I would wager that also includes fire service(these cost money to maintain and service) sewage(this is figured differently then water) as well as water and some other non water fees.

      every penny of that bill can be tracked, you just need to ask. After you figure out what's on it and why, then you can bitch. Until then your just being whiny and childish.

      In most cities, water is very cheap.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    48. Re:Common Sense is asking too much... by Anonymous Coward · · Score: 0

      The same as everywhere else. If you're only an access concentrator for last miles, you have to buy all your internet capacity, because it's all "uplink." There is a gradient from IP-level service to dark fiber rental, but essentially you pay someone else to carry your data. If they really peered with the BBC, there wouldn't be a problem. As it is, the ISPs buy transit from BT. It's not the customer's fault that the ISPs only resell internet access and miscalculated the cost and it's not the BBC's fault that the ISPs don't have a network of their own.

    49. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      I think the article said it accurately: "ISPs needed to stop using the term 'unlimited' to describe their services and make it clear that if people wanted to watch hours of downloaded video content they would have to pay a higher tariff," he added.'

      Yes.

      An internet company simply *cannot* provide gigabytes of video for every person, and only charge $30 a month. It's financially impossible to provide that many cables to each home & maintain such a low price.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    50. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      >>>"With data, there is only the initial outlay on infrastructure and afterwards the same minimal cost to run it whether it's sitting idle or if it's feeding me High Definition movies all day long."

      Completely false.

      A network moving bits is going to use a lot, lot more power than a network sitting idle (which of course will increase the ISP's electric bill; and that trickles down to us).

      Also: The fact is the network is NOT completely finished. As of right now, I estimate if every home started downloading at the same instant, there's only enough national capacity to handle 0.5 megabit/sec/home. Perhaps less. Clearly there's still a lot of room for growth (and that's going to require more money collected from customers' bills.)

      Cost: I still think this plan is good:

      $100 == unlimited
      $50 == 100 gigabyte cap
      $15 == 25 gigabyte cap

      Different tiers for different customer requirements. The more you use; the more you pay. The less you use; the more you save.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    51. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      I don't remember any U.S. internet companies charging per minute rates. When did this happen?

      I remember national BBSes like QuantumLink charging $1/hour, but those were back in the 1980s, and not ISPs. Not applicable and probably unknown to newbies of the 90s.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    52. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      >>>"There is no difference between downloadng a thousand websites and downloading a movie. Data is data"

      Ironically:

      That's exactly what we're talking about: BBC Player (abd also NBC, FOX, CW players) are websites. The ISPs are complaining because these websites are too large! So you're right: Data is data, but if you download two or three 1000 megabyte webpages, your ISP still won't be happy. They don't have enough cables to handle the demand.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    53. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      Yes they do.

      Except it's usually $40,000 for unlimited kilowatt-hours (businesses). ISPs ought to have a similar option for unlimited gigabytes (albeit charge only $100 or $200).

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    54. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      >>>"If their ISP is advertising "unlimited bandwidth"

      Please show me any U.S. ISP that advertises this. (Hint: Virtually all of them say, "upto xx bandwidth" not unlimited.) You clearer are not bothering to RTFC (contract).

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    55. Re:Common Sense is asking too much... by darthdavid · · Score: 1

      There ya go. Cheap for people using low bandwidth. Not exuberant for people using lots of bandwidth. I don't think that means what you think it means...

      [edit] Adjective exuberant (comparative more exuberant, superlative most exuberant) Positive exuberant Comparative more exuberant Superlative most exuberant 1. high-spirited; with energy or enthusiasm * 1961, Joseph Heller, Catch-22, She was a tall, earthy, exuberant girl with long hair and a pretty face. * Year?, Frank R. Stockton, "The Lady or the Tiger?", He was a man of exuberant fancy, and, withal of an authority so irresistible that, at his will, he turned his varied fancies into facts. Perhaps you meant exorbitant?
    56. Re:Common Sense is asking too much... by wazza · · Score: 1

      Nah, I'm not buying that.

      First off, aren't residential users *already* having their total data per month recorded? Where's the extra work there?

      As for figuring out the individual charge by applying various charging schemes, I'm not buying that either. Given a decent billing department (for a 100k user ISP, I'd expect at *least* one or two people full-time employed to deal with billing), they'd have the resources - or could get them - to write up an automated script. This is the central mantra of computed automation - *once the script is written, the workload drops to very little*. It's just applying rules (and their associated exceptions) to a bunch of accounting data.

      I'm assuming the script is written properly. Total writing time for such a system (considering you'd already have a computerised billing system in place) shouldn't be more than say, two weeks of concentrated work.

      This is a good charging system. I like the sound of it.

    57. Re:Common Sense is asking too much... by Anguirel · · Score: 1

      AOL, Compuserve, Prodigy and so on all were originally time-limited services. You got X hours a month based on your plan, and then paid heavily for any time over that limit on a per-minute basis. DSL and Cable Modems were always-on services, rather than dial-in modem banks, so they were "unlimited" in terms of time up. They remain unlimited in that sense, but need to restructure their bandwidth costs.

      --
      ~Anguirel (lit. Living Star-Iron)
      QA: The art of telling someone that their baby is ugly without getting punched.
    58. Re:Common Sense is asking too much... by evilbessie · · Score: 1

      I'm not saying it's not. What I am saying is that it costs more, which is does. Flat monitoring of time spent on the phone, rather than itemised billing came in because there was a big reason to do so (cost of local/national/international calls), but how much smaller, in terms of sheets of paper, would your bill be if you only got a £15 a month charge not a fully itemised bill. You also seem to forget that these costs change over time, it's easier to change a flat rate system than a more complex billing arrangement. It also costs more to support a more complex computer system. So this type of billing will come in should there be a business case for it, not otherwise. Not to mention that your servers will have to work longer and harder so push up other costs.

    59. Re:Common Sense is asking too much... by LingNoi · · Score: 1

      ISPs don't maintain the cables in the UK, British Telecom seems to own and maintain all the cables.

    60. Re:Common Sense is asking too much... by LingNoi · · Score: 2, Informative

      You're clearly not RTFA which is on England where THEY DO advertise Unlimited Bandwidth.

    61. Re:Common Sense is asking too much... by el+americano · · Score: 1

      "The question is about whether we invest in extra capacity or go to the consumer and ask them to pay a BBC tax,"

      Maybe they should shut up and do exactly that. Then see how many consumers want to choose that ISP for their internet access. The notion that the BBC would ever pay anything should be out of the question. Just block the service if you can't handle it.

      I'm guessing that this ISP guy is anti-Net-Neutrality.

      --
      Those are my principles. If you don't like them I have others. -Groucho Marx
    62. Re:Common Sense is asking too much... by onepoint · · Score: 1

      hey don't forget that they would charge you if you were at 1200 or 9600. Then 14.4k came out ) then that's when I think the pricing changed.

      --
      if you see me, smile and say hello.
    63. Re:Common Sense is asking too much... by jax9999 · · Score: 1

      How was the service marketed to them? If it has the word unlimited anywhere on it, then its your problem not the customer. people need to learn that false advertising isn't good.

    64. Re:Common Sense is asking too much... by h4rm0ny · · Score: 1

      Completely false.

      A network moving bits is going to use a lot, lot more power than a network sitting idle (which of course will increase the ISP's electric bill; and that trickles down to us).

      Networking hardware uses very little electrical power whether it is passing data or not. I'd be interested to see you show figures that say otherwise. The costs we are charged for our bandwidth have very little to do with the cost of the electricity used to run the hardware and almost everything to do with the amount the infrastructure owners can charge the ISPs for a limited resource. And it is limited not because it requires requires effort to produce units of like power, gas or water, but because initial infrastructure is not sufficiently developed.

      I don't get why yourself and others are busy posting what you think is a good pricing model for different caps when if you realise the biggest issue is at the infrastructure level, not the ISP level, we can see that it would be possible to have (effectively) unlimited capacity for all of us for an initial outlay and minimal maintenance costs thereafter.
      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    65. Re:Common Sense is asking too much... by The_reformant · · Score: 1

      This got me thinking, if the ISPs DID ever throttle P2P couldnt you just send it has http data. Have everyone in the swarm hosting their own webpage on port 80 with a restful URL based on the chunk MD5 or something like that.

      --
      I have discovered a truly remarkable sig which this post is too small to contain.
    66. Re:Common Sense is asking too much... by boomfart · · Score: 1

      I find the whole argument difficult to understand. I Oz we have done this ever since dial up per hour was replaced by broadband always on. My plan allows 6G peak, 12G offpeak datadownload per month (which I have only once come close to using) If I pay more I get more if I pass my quota my speed drops until the monthly changeover. No problem works well I think ALL Oz ISPs operate this way at least every plan I have looked at does. Some are called unlimited but they always have fineprint and really for most users could be considered unlimited as the average user would not use the amount of data they offer.

    67. Re:Common Sense is asking too much... by mcvos · · Score: 1

      It's $30 per Megabit per second (speed, not volume). Which is pretty close to what some of us pay already (~$45/month for 1.5Mbps) You need fiber optic. Once I switch (I'm still on overpriced cable at the moment), I'll be paying $30/month for 20 Mbps. That's enough for anything except serving streaming video to lots of others.

      Now in my city (Amsterdam), the city itself is involved in getting fiber optic to every home. The idea is that in the 21st century, this is vital infrastructure, like roads, which are also paid for by the city. Fiber optic ISPs only take care of my traffic from this local infrastructure to the big exchanges and backbones, which makes it relatively cheap for an ISP to start in this business and compete with the others. As a result, I've got 7 or 8 to choose from.

      Fiber optic is clearly the future, and if your area lacks fiber optic or any sort of competition among broadband ISPs, write to your city council to get them to give their town proper infrastructure.
    68. Re:Common Sense is asking too much... by hughk · · Score: 1

      The problem is that even if two neighbours connect via BT DSLAM but different providers, they will not peer locally. The links go back through BT's infrastructure until they get to a common interconnection.

      --
      See my journal, I write things there
    69. Re:Common Sense is asking too much... by JohhnyTHM · · Score: 1

      For years now UK ISPs have been advertising that their broadband can be used to stream video, knowing that the services to do so did not exist. Now the BBC rolls out iPlayer and the ISPs are screaming that their crappy service cant cope, and the BBC should pay for their upgrades. Well how about shutting up and providing the service you have been charging for for all these years, or maybe a lawsuit for false advertising would be a better wake up call. And just for info, Tiscali is widely regarded as the worst ISP in the UK in terms of speed, reliability and customer service. No one I know will use them or any of their resellers.

    70. Re:Common Sense is asking too much... by Harley82 · · Score: 1

      The analogy I would use is if a storage container company has 20 containers but rents them out to 25 people because "They, more than likely, will not take up all of the space". If you pay for 15mbps you should get 15mbps when you need it regardless of any overall bandwith usage policy!

      --
      Failure is not the only punishment for laziness; there is also the success of others. - Jules Renard (1864 - 1910)
    71. Re:Common Sense is asking too much... by Snowmit · · Score: 1

      Nobody viewing normal websites keeps their pipe in constant use

      "Normal" changes daily. Yes!

      I'm really surprised at the number of people who's attitude seems to be that consumers should use the service in the way that the producer guessed they'd use it instead of they way they advertised it could be used.

      It's not as if this demand for more bandwidth couldn't have been predicted. Everything else in the computer world is growing more or less exponentially, why wouldn't we expect bandwidth demands to grow at a similar rate? I mean, the communications hardware (remember 14.4k?) consumers have access to has been rapidly growing in power, who on earth wouldn't we expect consumers and content creators to find ways of exploiting that power?

      Napster and Bittorrent are not a recent innovation and it's not as if analysts haven't been predicting on demand HD TV and digital distribution of everything (including cheese graters) since, oh the first bubble.

      Much as the Internet moved from place to send text email and visit usenet and gopher sites to a place where graphical WWW viewing was the main thing to do, we're seeing another shift where high data, rich media and WWW as application platform is happening. Of course this will take more bandwidth than viewing my site about cats.

      On which lines did the service providers think that all of this data would travel?

      If I'm right about this, then the ISPs are in a much worse position than they seem to realize. If they are struggling to provide adequate service now, then how on earth are they going to futureproof themselves against usage demands that we can expect to double every year or two?
      --
      I have a lot of opinions about Cyborgs and Architects
    72. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      >>>"Networking hardware uses very little electrical power whether it is passing data or not."

      I don't buy that. Using my own PC as example, it uses only 60 watts when idle, but 200 watts when downloading at 1000 kilobits/sec. It's the result of all the transistors switching on-and-off rapidly between different states, and a network server would be no different.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    73. Re:Common Sense is asking too much... by electrictroy · · Score: 1

      >>>"the biggest issue is at the infrastructure level, not the ISP level,"

      The ISPs own the infrastructure (folks like Bell or Verizon or AT&T). And they would be happy to expand that infrastructure, but lack the cash reserves to do so.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    74. Re:Common Sense is asking too much... by Inda · · Score: 1

      I think your pricing is a little off.

      Try $0.28 per GB flat. That's what I've been paying Astraweb for more years than I care to remember. They're still in business. Guess they make a profit. And they'll go cheaper if you buy more.

      That's why we'll never get charged per GB. People will soon realise the actual price of bandwidth. Grandma would love to pay $0.01 per month because she only downloads a few emails each day.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    75. Re:Common Sense is asking too much... by big_paul76 · · Score: 1

      See, the reason they don't want to go to that sort of structure is, while people like your average slashdotter might be thrilled to pay a 'per usage' price structure, we're not a majority.

      The majority is people like my mom or my girlfriend's parents who pay $45/month for web surfing and e-mail and _maybe_ the occasional youtube video. Those are probably 60-70% of their customers.

      In a 'pay per usage' model, those people might be paying $15-20/month.

      Basically, they wanna have their cake and eat it too. Have people like my mother paying $40/month and using less than 5 gigs a month, but if somebody actually _uses_ their 'unlimited' connection, well, they're a problem.

      --
      The plural form of "anecdote" is "anecdotes", not "evidence".
    76. Re:Common Sense is asking too much... by peragrin · · Score: 1

      My average browser window has 10 tabs open and most of the time at least one tab is always loading.

      On average it only takes a few moments to load a page but often with internet slow downs and poor page desgin I can read one page, and sometimes leave a comment and then move on to the next. by the time the comment gets posted I have moved on and finished reading another page.

      --
      i thought once I was found, but it was only a dream.
    77. Re:Common Sense is asking too much... by RadioElectric · · Score: 1

      Plus.Net already does this in the UK.

    78. Re:Common Sense is asking too much... by h4rm0ny · · Score: 1

      The ISPs own the infrastructure (folks like Bell or Verizon or AT&T).

      Not here in the UK where the story is from.
      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    79. Re:Common Sense is asking too much... by h4rm0ny · · Score: 1

      Networking hardware uses very little electrical power whether it is passing data or not."
      I don't buy that. Using my own PC as example, it uses only 60 watts when idle, but 200 watts when downloading at 1000 kilobits/sec. It's the result of all the transistors switching on-and-off rapidly between different states, and a network server would be no different.

      The network server is not relevant here as we are discussing the costs of routing data, not serving it. The BBC has no issue with running their servers and the ISPs are not criticising them for that. It's a question of the cost of running the wires in between. The fact that your PC consumes more power when it is downloading files at 1,000Kb/s has to do with a number of factors, certainly not the least of which being the processing on that file that the CPU is doing and the accompanying disk and RAM activity. If you want a closer analogy to the actual infrastructure in your home, you should be asking how much more power your router is using when you are downloading that file. You will find two things: Firstly, the difference in power consumption between your busy router and your idle router is very, very low. Secondly, even when kept busy, electrical costs are similar in comparison to things you use without thinking such as lightbulbs.

      The notion that the main cost of data transfer has to do with electricity costs is one easily disproved. It has to do with limited infrastructure.
      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    80. Re:Common Sense is asking too much... by inetuid · · Score: 1

      Going back on topic, BBC *pays* for the use of bandwidth on their side. In many (all?) cases in the UK the BBC don't pay an ISP because they are connected to the LINX and ISPs peer with them directly directly.
  2. Amen by MightyMartian · · Score: 5, Insightful

    That's exactly right. For years ISPs have been flagrantly misrepresenting their services, using words like "unlimited" and quoting download speeds that you might have a hope of getting within 10% of at 3am. They have been playing their customers for fools, but now that content providers are beginning to provide more and more of their productions, suddenly the ISPs are screaming at the content providers and the customers.

    I think that consumer protection laws need to be beefed up to protect consumers against the outrageous practices of ISPs.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
    1. Re:Amen by calebt3 · · Score: 1

      Why can't they be sued for false advertising?

    2. Re:Amen by geminidomino · · Score: 2

      Stupid lawyer tricks, generally.

      When they advertise it, there's a tiny little line in eggshell-on-white that says something like "Figures based on maximum performance. Performance not guaranteed" or some shit like that.

    3. Re:Amen by ari_j · · Score: 4, Insightful

      The good thing is that smart lawyer tricks trump the stupid kind. If you can show damages due to the false advertising, go ahead and sue. If you can only show a few dollars of damages, get a class action going. Our legal system may permit a certain level of litigiousness, but it's also the necessary check and balance to our capitalist economy.

    4. Re:Amen by xtracto · · Score: 2, Informative

      Bah, FWIW ISPs in the UK are complete rubbish. Take for example Virgin, which bought Telewest, NTL and surely will buy all the other cable providers. When I was in NTL, the service was so-so, but now that Virgin took over, the idiots cap your speed after you download more than a very small amount (350MB IRC) in one hour.

      I am suscribed to the cheapest package (which costs £18 per month, none less) and can't imagine the anger of guys paying for the more expensive offers and then finding they can only download 350 MB per hour before being limited to 50Kbps download...

      But the real problem is that of the power of corporations against the simple guy. A similar type of abuse happens with airlines like Ryanair or Easyjet. Just try to get a refund for your ticket, and according to their policies they will only refund the tax... but guess what? if you actually contact them for the tax (it does not matter if it is about £150 ) they will say that the "administration fees" are higher than the tax they would return to you and hence they won't give you anything.

      Oh well, the wonders of capitalism.

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
    5. Re:Amen by Anonymous Coward · · Score: 1, Insightful

      I think that consumer protection laws need to be beefed up to protect consumers against the outrageous practices of ISPs.


      And I would go further and say that the whole telecom industry needs to be nationalized and service should be given to all citizens for free. And can I get a pony with that too?.

    6. Re:Amen by calebt3 · · Score: 1

      I was actually thinking of the use of the word "Unlimited" and Comcast's invisible caps.

    7. Re:Amen by calebt3 · · Score: 1

      If you can show damages due to the false advertising, go ahead and sue. If you can only show a few dollars of damages, get a class action going. I would probably qualify more for the class-action suit, but Vuze might have a good case.
    8. Re:Amen by Captain+Splendid · · Score: 1

      Wow, someone on Slashdot who actually understands what lawyers are for. Mod +1 Incredibly Rare.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    9. Re:Amen by bhunachchicken · · Score: 1

      "I think that consumer protection laws need to be beefed up to protect consumers against the outrageous practices of ISPs." Yes, there are calls in the UK for ISPs to be truthful about the REAL speeds that people can expect when they sign up for services. Contention ratios, caps, traffic management... Until we can get on top of all of this the net will grind to a stand still. Nevermind digital downloads, sometimes I can't even get on to Slashdot(!)

    10. Re:Amen by thetoadwarrior · · Score: 0

      To be fair if you research things a bit it's not all that bad if you don't heavily abuse it. I'm with BT and have their middle package (ie not unlimited) and after talking to the sales guy he admitted that BT rarely enforces the gb per month limit (which annoys me I didn't get the cheapest package) and he's right. I regularly go over my limit downloading TV shows and music. However I don't run Bit Torrent 24 hours a day all month either. They probably only care if you look like a total warez monkey which, if that's your case, avoid them but otherwise it's excellent for it's per month capacity. My only complaint is my so called 8mb broadband, at best, can be 6 but is often 2 to 4.

    11. Re:Amen by vtscott · · Score: 3, Funny

      Oh please, they already tell you all that you need to know. As soon as you sign up you'll get amazingly insane blindingly fast super speed boostingly high groin grabbingly good comcastesticular fiber optic digital marketing buzzword speeds!!! You'll be literally flying around the internet with service better than god himself could provide (literally). That's way better than any actual numbers an ISP could give you. Numbers are so easy to manipulate. Marketing speak though... That never lies.

    12. Re:Amen by somersault · · Score: 1

      I was actually thinking of the use of the word "Unlimited" and Comcast's invisible caps. That is the most heinous of them all. Especially when it comes to mobile data. I could probably work myself into a serious rage at how companies can get away with things like calling 15GB a month 'unlimited', though I personally have never had to deal with problems arising from excessive usage, so I don't think about it very often.
      --
      which is totally what she said
    13. Re:Amen by TheRaven64 · · Score: 3, Informative

      I've complained to the Advertising Standards Agency about some of the claims made by ISPs in the past. Their response was that claims made on a company's web site do not constitute regulated advertising, and unless I can provide them with evidence of the same claims being made elsewhere, they can't proceed. Since most ISP's adverts in other media are so vague that it's difficult to even tell that they are an ISP, I haven't spotted any. If you see any, there's a form on the ASA web site you can fill in, and they will be fined accordingly.

      --
      I am TheRaven on Soylent News
    14. Re:Amen by TheRaven64 · · Score: 1

      but now that Virgin took over, the idiots cap your speed after you download more than a very small amount (350MB IRC) in one hour This is only in effect at 'peak times' which they define as 4pm-9pm. The size of the caps varies depending on your price plan, and is 300MB down or 150MB up for the cheapest, then 800MB/300MB and finally 3GB/1250MB for the most expensive. It's slightly irritating, but the worst part was how sneakily they introduced it. I was rate limited a few times in this way before discovering the cause. At the throttled speed, iPlayer is unusable.
      --
      I am TheRaven on Soylent News
    15. Re:Amen by KillerCow · · Score: 1

      I think that telecom has to be the only private industry that gets upset when its customers want more of its service.

      Seriously. Do you think they sit around bemoaning that people want more of their service? Do you think they try to come up with ways to keep people from using their service? That industry is totally run in opposite-land. They need to be stripped of their monopoly status to make them behave like a market driven industry.

    16. Re:Amen by fm6 · · Score: 4, Insightful
      I agree that it's dishonest to advertise a service as "unlimited" when it's not. Not only should they admit that they impose limits, they should be required to specify what the limits are.

      But let's be honest here. For years now, geeks have been pretending that bandwidth is an unlimited resource. We've had huge ranting flamefests on Slashdot whenever anybody suggests that you should pay a per-packet charge for your data, or that you be restricted for re-selling your packets. That's not the only reason ISPs have to pretend that they're selling unlimited flat-rate access, but it's a big one.

      Let's examine the choices here:
      • Keep the flat fee structure, and force ISPs to build up so they can actually support all the bandwidth people are trying to squeeze out of it. That's expensive, and would price access out of a lot of user's reach. It's also difficult to specify, since it's a moving target.

        And don't say, "they can just build up so that there's enough bandwidth in case everybody wants to use the system at once." No telecom network operates on that basis. If it were feasible, the landline phone system wouldn't crash every time there's a natural disaster and everybody runs to the phone to see if Aunt Bee is OK.

      • Require ISP to specify caps and fees for being allowed to exceed them. That's probably the most practical approach, and certainly one most users could live with. But as I said, geeks have always resisted this model.
      • Meter bandwidth and charge per-packet. Same problem.
      • Make content providers pay for the extra cost of serving their high-bandwidth applications. That's what the ISPs are pushing for, but it would destroy the "everybody's a publisher" model that's made the internet so popular.
      • Muddle along as we have been, with deliberately obfuscated usage rules that work OK for most people. Not my first choice, but probably what we'll end up doing.
    17. Re:Amen by bestinshow · · Score: 1

      Yeah, and you're paying £2 on top of that for your phone line rental because of Virgin's 2 for £20, or 3 for £30, or 4 for £40 plan.

      Fact is, up in Cambridge at least, Virgin Media / NTL have a very good network for the most part that achieves its advertised rates.

      The throttling at peak hours is perfectly understandable in order to guarantee bandwidth to all their customers, instead of having a few bittorrenters grab it all to the detriment of all. This is perfectly fair. Just set your bittorrents to come down overnight.

      They're also the only network rolling out 50mbps cable.

      iPlayer is something they will have to deal with however. Even in its H.264 form it is only some 512kbps, so in an hour that is 225MB/hr. Under their throttling limit by far.

      The sensible solution is for the BBC to set up media caching servers within each ISP, which will save the ISP's bandwidth fees, and also the BBC's uplink. After that it is all within the ISP's network, so it's up to them to ensure that there's enough bandwidth to go around.

      There is zero argument at all for the BBC to pay the ISPs. A core concept of the Internet is that you connect to it, and make services available, or connect to services other people have made available. The BBC pays for their connection. The subscribers pay the ISP to pay for its connection. That's it. If the ISP is selling cheap services, then maybe they should look at their offerings and remove the lies about unlimited use, because clearly they don't want that.

    18. Re:Amen by Mantaman · · Score: 1

      I belive this is what the BBC are trying to do. They are looking at having a distributed system so that each ISP will hold a BBC server to hold the content from their sites so the ISP only needs to download it once then distribute that on its own network. Even though there is a P2P system in place for the iPlayer i think the figures are around 60% just stream only and dont download. Mabe the p2p model may work better if its within their own network as they could limit the p2p to only users on their network. This may slow down the downloads a little but if your as big as Virgin or BT it could save buckets of money that the ISP's are having to pay for their upstream bandwidth.

    19. Re:Amen by bestinshow · · Score: 1

      Yeah, hopefully in the next year or two the technology will all shake out and things will be sane without too big a cost to the ISPs or to BT.

      Someone might have to come up with a provider agnostic distribution platform eventually, as more iPlayer like services become available. A single server providing Channel 4 on demand, ITV on demand, BBC iPlayer, Dave Yet Again, and so on, via a single bittorrent network within the ISP. Ah, this will never happen :p

      Doubt that Virgin Media will actually have a problem, as they will be providing iPlayer as a native service on their set top boxes soon anyway.

    20. Re:Amen by PReDiToR · · Score: 1

      Actually, Virgin aren't that bad - In this respect, and this respect only. They suck otherwise (Phorm ... )

      They tell you that you will be capped if you use the service at max rates during the time that everyone and their kids are using it. This is not a PCM cap, it ends at midnight.
      If you want to torrent your arse off, set a QoS throttle on your router between 17:00 and 00:00, and let it rip during sleeping and working periods. The benefit to all is obvious.

      And to pick you up on the pricing, I pay (PCM) £10 for the 2Mb service, £10 for phone and £10 for the bandwidth-challenged TV service that is so flakey I might go to Sky. With respect, I believe this was a special offer, but Uma told me about it, so I dragged my tongue back into my mouth and gave them a call. Mind, if it had been Ruby Wax doing the commercial I would have just hit the mute button ...

      --

      Do not meddle in the affairs of geeks for they are subtle and quick to anger
    21. Re:Amen by sm62704 · · Score: 1

      Be glad you have an Advertising Standards Agency. We don't have anything like it here in the US, and we need it badly! We used to be the greatest country on earth. I still don't know what happened to us.

      --
      mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
    22. Re:Amen by vidarh · · Score: 1
      What other cable providers?

      Telewest and NTL practically owned the UK market between them - I don't think there are any others left. If there are, it's tiny local ones only - there are certainly no other large ones.

    23. Re:Amen by h4rm0ny · · Score: 2, Insightful


      You realised it.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    24. Re:Amen by Snaller · · Score: 1

      "Our legal system may permit a certain level of litigiousness"

      Wow joke of the day! *lol*

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    25. Re:Amen by electrictroy · · Score: 1

      Please show me where Comcast advertised "unlimited gigabytes" (yes that exact phrase).

      It doesn't exist!

      You've been drinking too much of the Kool aid.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    26. Re:Amen by electrictroy · · Score: 1

      The U.S. was never the "greatest" country (the European global empires (like the UK) were much greater than we ever were).

      It was at one point the "free-est" which is not the same thing.

      And now it's one of the least free ("numerous gov't agencies eating-out the substance of our citizens" to paraphrase the Declaration).

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    27. Re:Amen by Anonymous Coward · · Score: 0

      You need to complain to the Office of Fair Trading.

      The ASA only deals with certain media, and websites aren't one of them.

    28. Re:Amen by complete+loony · · Score: 1

      Thank God I live in Australia where ISP's *must* describe exactly what the customer is getting for their money thanks mainly to the ACCC and TIO. We've even got a nice community built search form based on that information so you can easily compare ISP's.

      --
      09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
    29. Re:Amen by DJDuck · · Score: 1

      That's what happened years ago in Australia. The Consumer and Competition Commission investigated the "Unlimited" offerings after complaints when the ISP's added "fairness" tests to their TOS. Result: No Unlimited unless it really has no limits. Thus all Australian ISP's offer tiers based on speed and data consumption.

    30. Re:Amen by totally+bogus+dude · · Score: 2, Insightful

      Require ISP to specify caps and fees for being allowed to exceed them. That's probably the most practical approach, and certainly one most users could live with. But as I said, geeks have always resisted this model.

      Maybe for American geeks, but Australian geeks have had quota systems for years and it works perfectly well. The last unlimited account I had was a dialup account in the early 2000's (iiNet Explorer), but even unlimited dialup is something of a rarity these days. There are a handful of providers offering unlimited downloads on low-speed ADSL connections (usually 256kbit), but the vast majority of ADSL plans give you a fixed amount of downloads per month at a fixed price. For home accounts, exceeding your quota typically results in you being shaped for the remainder of the month (to 64 to 128kbit depending on the ISP) so you can still access the internet but it's not much fun. On business-oriented accounts they'll normally charge a per-megabyte fee for excess usage. Some ISPs also let you buy blocks of additional quota on an ad-hoc basis for a premium, to encourage people to keep within their monthly quota (presumably this makes it easier for the ISP to anticipate demand on their network).

      While I would of course prefer to be able to download an unlimited amount of data each month, obviously that's not realistic and a quota system like this makes it clear what the actual costs are and keeps demand in check. This system works perfectly well, but the trick is actually getting ISPs to switch to it -- if all your competitors advertise "unlimited downloads*" and you advertise "100 GB per month" you're going to look much worse, even if your "unlimited" competitor throttle particular types of traffic. Here it happened when they started rolling out ADSL, because having unlimited downloads at 10x the speed of dialup was utterly untenable. Bandwidth costs are a lot lower in the US so they've been able to keep offering "unlimited" for a lot longer knowing that the majority of users would subsidise the few who actually do use a lot of bandwidth, but the increasing speeds of consumer internet connections coupled with the increasing amount of high-bandwidth content available means the camel's back has to break, eventually.

    31. Re:Amen by Anonymous Coward · · Score: 0

      bandwidth is an unlimited resource

      Frankly, I can't imagine anything CHEAPER than bandwith. It's so cheap to provide, it's just not funny.

      Anyway, in New Zealand, basically all DSL plans have either a speed limit (e.g., 128 kbits/second) or they have a bandwith cap (e.g., 1 GB/month). If you exceed the cap, you either get throttled back (to a slow 128 kbits say) or you get charged an additional fee. Effectively, you do pay per megabyte.

      It's because of Telecom NZ having the market sown up - the amount we pay is crazy. And, yes, Telecom NZ wanted NZ's largest website to pay for traffic flowing to it which it would then proceed to charge telecom's customers again for (the *exact* same traffic.) Trademe responded by moving servers to the USA. It's way cheaper for them to have servers in Los Angeles to serve content to New Zealanders on Telecom than it is for them to have a server in Auckland.

      (Other ISPs happily peer at the internet exchanges, so they're a non-issue.)

    32. Re:Amen by h4rm0ny · · Score: 1

      The U.S. was never the "greatest" country (the European global empires (like the UK) were much greater than we ever were).


      The GP did say "greatest ..." not "greatest ever..." so there's nothing to pull him or her up on in what was said, though in terms of economic might, the USA was right up there with the best of them historically. But in the context (Advertising Standards) it's pretty clear we're talking about representation of the people, not international might. And at times, the USA truly was magnificent in this regard. But you're losing it fast if you don't do anything to hold on to it.
      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    33. Re:Amen by Kuad · · Score: 1

      Virgin didn't take anything over. NTL bought Telewest. Then NTL bought Virgin Mobile and decided to take the Virgin name while doing so. The fact is that the name change is because NTL had such an atrocious reputation for service. Which hasn't improved one bit.

    34. Re:Amen by todslash · · Score: 1

      The sensible solution is for the BBC to set up media caching servers within each ISP, which will save the ISP's bandwidth fees, and also the BBC's uplink.

      This is the entire point of the argument. The ISPs are reselling BT Wholesale and have no equipment in the exchanges. As it's set up at the moment any ISP cache would be before it goes down BT's cable and before they get charged.

      It requires BT Wholesale to put the CDN in their exchanges which will both cost them money and decrease their revenue. Suprisingly I don't think they're that keen to pay which is why everyone is arguing.

    35. Re:Amen by somersault · · Score: 1

      Actually I know nothing about comcast, I live in the UK. I've seen ads on bus stops and the like for 'unlimited' blah blah blah that is only 15GB a month or so.

      We also don't have 'kool aid' over here so shh

      --
      which is totally what she said
    36. Re:Amen by wetelectric · · Score: 1

      The British advertising authority think it's ok to advertise as Unlimited as long as they have the 'fair use' policy, or cap in the small print.

      So in the UK unlimited no longer means unlimited. Excellent work, no?

      http://www.asa.org.uk/asa/adjudications/Public/TF_ADJ_42732.htm

      --
      Most people have no idea what they are doing, and are silently panicking on the inside.
    37. Re:Amen by fm6 · · Score: 1
      Aussie ISPs seem to be ahead of ours on several fronts. Aside from the packet shaping thing (a pretty good idea) there's the fact that they seem to be set up to support people who want DSL but not POTS. Ours are not, mostly. Rather a big omission in an era when everybody has a cell phone. None of the ISPs that serve California consumers seem to grasp this. With one notable exception, they either don't do it at all, or they offer expensive plans that are obviously aimed at business users. The one exception is AT&T/Yahoo, which does offer it — but you can't sign up over the web (in theory you can, but the application has trouble finding addresses) and none of their employees are properly trained in the procedures for setting it up.

      Bandwidth costs are a lot lower in the US so they've been able to keep offering "unlimited" for a lot longer knowing that the majority of users would subsidise the few who actually do use a lot of bandwidth, but the increasing speeds of consumer internet connections coupled with the increasing amount of high-bandwidth content available means the camel's back has to break, eventually. Yes, it does. Judging from the trouble I had last night watching streamed TV from a couple of different sites, it already has. But U.S. ISPs aren't even looking at limiting downloads. Instead, they're trying to get money out of the people who serve bandwidth-heavy applications.

      That's certainly not going to happen. "Network neutrality" aside, the applications that really use up the bandwidth are video streams. Ultimately, the service providers here are the entertainment conglomerates that create the content. They are not going to share: the recent writers strike was mainly about sharing Internet revenue; the TV networks and movie studios shut down for months, at a huge cost, rather to give in. They claimed that they haven't even figured out how to pay themselves for streaming content. That may or may not be BS, but ISPs are going to get the same answer.

      Why the different strategy in the U.S. and Oz? Despite what you say, it appears so me that competition between ISPs actually motivated the use of bandwidth caps. After all, BSing about "unlimited bandwidth" is not going to work if your competitors are offering reliable service and you're not. And in the U.S., competition between telecom providers is a total joke.
    38. Re:Amen by shutdown+-p+now · · Score: 1

      While I would of course prefer to be able to download an unlimited amount of data each month, obviously that's not realistic
      Why do you believe so? Here in Moscow, I'm paying $50 for unlimited 6Mbit/768Kbit ADSL, and it is really unlimited - at least I haven't noticed any degradation of service going up to a few hundred Gb/month, and there is nothing in the license agreement to say that they can deliberately throttle me down. Their competitors offer similar pricing plans as well, and there are a few even cheaper ones. Then there are some guys offering limited-traffic plans at higher speeds (up to 100Mbit) for about the same price as unlimited, but the caps for that are something like 200Gb/month - good luck trying to use that all. All in all, it seems to work fine here.
    39. Re:Amen by totally+bogus+dude · · Score: 1

      Mostly for reasons of geography and population distribution. For one thing, Moscow's population of 10 million is half of Australia's entire population. I don't know what the housing density in Moscow is like, but with a population like that I'm assuming that medium to high-density living is common, if not the norm. Running high-capacity backhaul links to higher-density dwellings is a lot more cost-effective than doing the same for the suburbs where most people here live. In addition, sheer numbers make "unlimited" plans more tenable, although still a bit of a risky game to play. With sufficient numbers of users even wildly varying download behaviour in individuals won't make much, if any, impact.

      Secondly, Australia is a long way from anywhere, particular the US & Europe where the majority of data originates. It takes a lot of money to lay fibre optics across the Pacific, and there's essentially nothing along the way to soak up part of the cost. This is very different to Europe.

      My ISP does offer unlimited ADSL plans, but only on the 1.5Mbit/256Kbit service, and that's at $299/month which is far more than most people are willing or able to pay for internet. It's also at a relatively low speed, and I'd be very reluctant to go from 20Mbit/2Mbit down to 1.5 even if it was unlimited. Honestly, even 6Mbit seems a bit slow to me now, though I could live with it for truly unlimited and performant traffic.

      As a point of comparison, the datacentre hosting our servers charge us around $5,000 per month for 10mbit unmetered traffic. Virtually all of this cost is in the bandwidth itself. This is orders of magnitude different from hosting providers in the US and Europe, and there's good reasons for it.

    40. Re:Amen by Anonymous Coward · · Score: 0

      You missed the third option: Use a network technology which distributes the traffic intelligently.

      If, as an ISP, I have 1000 customers watching a certain video, I should just get the data packets once from my upstream and send them to my 1000 customers. As those 1000 customers are located within my own network, I don't have to pay my upstream for 1000 times the required bandwidth.

      If I can cache those streams locally, I can even serve all my customers who want to watch a few minutes later without requesting the data again from the original source.

  3. In other news... by Anonymous Coward · · Score: 0

    Unprofitable business models continue to abound in the internet world. Visit http://www.techcrunch.com/ to see a roster of profitless companies with names like Greedr, Feebo, Dumbr, and a whole host of "this was the only domain name I could find" companies who continue to give away the farm and pray for revenue on the other end.

  4. Marketing isn't the problem by Qwerpafw · · Score: 5, Insightful

    If Net Neutrality laws were in place, the ISPs couldn't be "having discussions" over whether they can extort the BBC into paying them extra. Service providers would then be forced to market and sell their services honestly, because they couldn't get someone else to pay for the bandwidth they're selling.

    The BBC pays for upstream bandwidth. Consumers pay for downstream bandwidth. But ISPs don't actually have the bandwidth they're selling, so they want the BBC to pay as well for the bandwidth consumers already paid for. It's ridiculous.

    1. Re:Marketing isn't the problem by FudRucker · · Score: 4, Insightful

      RE:["The [insert - any website] pays for upstream bandwidth. Consumers pay for downstream bandwidth. But ISPs don't actually have the bandwidth they're selling, so they want the BBC to pay as well for the bandwidth consumers already paid for. It's ridiculous."]

      that is exactly what is going on, it is extortion. i am not one for BIG government regulation but there needs to be oversight of some sort, because if not then both the websites that serve news and other content and the customers will be squeezed by the ISPs because they have the keys to the tubes...

      --
      Politics is Treachery, Religion is Brainwashing
    2. Re:Marketing isn't the problem by whoever57 · · Score: 1

      The BBC pays for upstream bandwidth. Consumers pay for downstream bandwidth.
      I think you are missing that the iPlayer can work in a P2P mode, so the ISPs claim that the BBC does not pay its fair share (because it merely seeds the downloads). However, I would have thought that the iPlayer would be designed to attempt to download from near neighbors, which would cost each ISP much less.
      --
      The real "Libtards" are the Libertarians!
    3. Re:Marketing isn't the problem by Timothy+Brownawell · · Score: 2, Informative

      I think you are missing that the iPlayer can work in a P2P mode, so the ISPs claim that the BBC does not pay its fair share (because it merely seeds the downloads). In this case, whoever's doing the uploading pays instead of the BBC. So the ISPs still get paid (unless they do something stupid, like sell unlimited flat-rate access).
    4. Re:Marketing isn't the problem by Danse · · Score: 5, Insightful

      I think you are missing that the iPlayer can work in a P2P mode, so the ISPs claim that the BBC does not pay its fair share (because it merely seeds the downloads). If the BBC is paying for the data that it is uploading, then it is paying its fair share. The rest of the bandwidth use is customers uploading and downloading data with each other, which they also pay for via their ISP fees. If those fees don't cover the cost of the bandwidth, then that is the fault of the ISP, not the BBC. ISPs keep promising the world to their customers, only to complain when they actually try to make use of all that "unlimited" downloading speed the ISP told them they were getting.
      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    5. Re:Marketing isn't the problem by compro01 · · Score: 1

      i would think it would already prioritize on nearest (in terms of latency) peers as that would be beneficial to transfer rates.

      --
      upon the advice of my lawyer, i have no sig at this time
    6. Re:Marketing isn't the problem by Amouth · · Score: 1

      i fully agree and also don't want government regulation - they always screw things up.. but it is also their fault we are in the state we are in now..

      if you look at the problem - the obvious solution for content providers and users is to switch to a diffrent provider that doesn't do this. and i am sure 90% of the people here would agree and switch to a diffrent provider if they where honest and did the right thing and constintly built their network.

      but you can't switch.. the choices you have are slim and they are all hopping on this extortion band wagon.. and company X that wants to do it right can't because they ones on the band wagon are the back bones..

      back bones take 2 things.. lots and lots of money.. and help from the government for right of way.. and the government was happy to give it to these massive compaines at tax payers loss jsut to have the company try and extort the tax payers.. as far as i am concerted if these compaines are going to abuse what the government/tax payers let them have. we should reclaim it..

      wouldn't that be one hell of an upset.. government reclaims all major backbone trunks on public property from compaines that have deceptive biz pratice and auctions them off to other compaines that don't have the deceptive pratices..

      we.. we can dream.... maybe i will sell my house one day and jsut buy a backhoe and drive around scarring the shit out off bell techs..

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    7. Re:Marketing isn't the problem by PhilHibbs · · Score: 1

      I would have thought that the iPlayer would be designed to attempt to download from near neighbors
      I don't know of any p2p systems that do this. It's theoretically possible but probably isn't worth the extra effort in practice. If p2p systems were much more widespread and you could therefore have a good chance of there being a piece of your file in your neighbourhood, then it might be, but I don't think that is the case at the moment. In any case, it's the last mile that's the problem so it doesn't matter whether the piece of the file comes from next door or the next state, it's still using the saturated link.
    8. Re:Marketing isn't the problem by me+at+werk · · Score: 1

      Indeed. An interesting mention is international mail, because you put US stamps on letters going to Paris, so how do the French get paid for their part of the route? slate did a good writeup on this last year.

      I think the people interested in Net Neutrality need to use international mail as an example.

      --
      For context, click Parent.
    9. Re:Marketing isn't the problem by MightyMartian · · Score: 1

      It's long been my attitude that trying to get content providers to pay for bandwidth is like making down town pay because the bus has to go there to drop off passengers. If there wasn't a down town, there wouldn't be a need for a bus, and if it wasn't for content providers, there wouldn't be a consumer Internet. The ISPs wouldn't exist unless there were major sites like Google, BBC, YouTube, and yes even evils like Bitorrent and LimeWire. These guys are not selling a product, per se, but rather a means to get to the product.

      Quite frankly, I think one of the ways guys like the BBC and Google should fight back is to cut off access to any ISP discovered capping them or demanding money from them. Let's see how long Comcast or BT can hold up if major sites like Youtube shut them down.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    10. Re:Marketing isn't the problem by bestinshow · · Score: 1

      I think it is quite likely with iPlayer, if not now, then in the near future.

      Except that most people access it via Flash in a webbrowser apparently, or via H.264 from their iPhone/iPod Touch, so there's no background bittorrent network in operation.

      As someone else suggested, the client could order requests by latency, and I think the BBC should add this, as surely it would reduce the cost to the ISP, indeed it is best for the ISP to encourage the bittorrent option within its network, as that reduces the people using the non-bittorrent option which incurs extra-network fees for the ISP.

    11. Re:Marketing isn't the problem by POPE+Mad+Mitch · · Score: 4, Interesting

      Ah this version of the story is missing the really juicy part that is mentioned in other related stories,

      And that is that the BBC effectively threatened to put out of buisness any ISP that dares to try to throttle its iPlayer service by 'naming and shaming' any that do, and suggesting that all other content providers do the same.

      I imagine that having trailers appear on bbc tv saying "and you can also watch this episode again via iPlayer (except on the following ISPs)" is going to be pretty damaging to business.

    12. Re:Marketing isn't the problem by cfulmer · · Score: 1

      If the person making the decision about whether bandwidth will be used or not is different than the person paying for it, then the ISPs make more money. (Gas stations should want Mom & Dad to pay for their teenager's gas, because it will let teenagers drive more.) And, that's why they want the service providers to pony up and NOT their customers. At least in theory. In practice, the ISPs will charge the services providers and the service providers will have to charge the customers directly. (I'm using "Service Provider" to mean the end-provider, not the ISP.) However, it seems more efficient for the ISP to do the charging -- one bill instead of many.

    13. Re:Marketing isn't the problem by Kimos · · Score: 1

      In this case, whoever's doing the uploading pays instead of the BBC. So the ISPs still get paid (unless they do something stupid, like sell unlimited flat-rate access which they can't provide and then complain when the customer legitimately uses it). There, fixed...
    14. Re:Marketing isn't the problem by Anonymous Coward · · Score: 2, Informative

      "And that is that the BBC effectively threatened to put out of buisness any ISP that dares to try to throttle its iPlayer service by 'naming and shaming' any that do, and suggesting that all other content providers do the same."

      Not accurate at all. The BBC simply suggested that content providers should publicly name ISPs who block or impede content so consumers could vote with their wallets, and that was after an extensive post about how both sides could manage the network strain:

      What was actually said:

      http://www.bbc.co.uk/blogs/bbcinternet/ashley_highfield/

    15. Re:Marketing isn't the problem by jimicus · · Score: 1

      The iPlayer service is only available in the UK (Yes I know about proxy servers - they still require UK bandwidth) so US net neutrality laws wouldn't make much difference.

      And as far as I am aware, no similar laws have been mooted in the UK yet.

    16. Re:Marketing isn't the problem by silas_moeckel · · Score: 1

      Ah how things have changed in the nearly 20 years of commercial internet. I've worked in the business for most of those and 15 years ago those ISP's would have been having discussions about how to peer with the BBC so they and the BBC can reduce there costs. Big corp providers have made it harder and harder to get into the statement free peering club. As the client end has gone from mom and pop shops to large telco's they either already have statement free peering (used but called tier 1 but the marketing droids used it where not applicable) or are so huge it takes an act of to even think about it.

      --
      No sir I dont like it.
    17. Re:Marketing isn't the problem by MrSteveSD · · Score: 2, Interesting

      Good. That's exactly what they should do. Virgin Media are quite aggressive in their throttling policy. I only have to download about 1 TV program from itunes before they throttle me down. All the ISPs need a good kick in the arse though.

    18. Re:Marketing isn't the problem by Snaller · · Score: 1

      "he BBC pays for upstream bandwidth. Consumers pay for downstream bandwidth. But ISPs don't actually have the bandwidth they're selling,"

      Exactly - nobody does. Which is why bandwith should be free - subscription fees should pay for what hardware is needed, but its not as there is a great wear and tear from invisible bytes going through the equipment.

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    19. Re:Marketing isn't the problem by 91degrees · · Score: 1

      Network neutrality would be a sledgehammer for this nut. There's plenty of competition in the UK internet marketplace and generally fairly short tie-in periods. The BBC can safely ignore any demands since they don't rely on iPlayer to make money. If the ISP blocks iPlayer then the BBC suffers no loss, and the ISP loses customers.

      If iPlayer becomes a must-have internet service then ISPs will eventually end up raising prices (or go bust). But really this will probably self-correct. Bandwidth prices will continue to fall. Home internet pricing will stop falling for a while as prices correct themselves to deal with the higher bandwidth requirements of a typical user.

  5. Caching not a solution by TubeSteak · · Score: 1
    My first thought was that caching would be a solution.

    "There has been talk, for instance, of the BBC bringing their servers into the loop as a way of lowering the backhaul costs," he said.

    But Mr Gunter [from ISP Tiscali] said he was not convinced this would help.

    "I have heard that the BBC is working on building a caching infrastructure so that storage devices can go on an ISP's network but even if it goes ahead it doesn't save costs on the backhaul network," he said. The solution, brought to you courtesy of "Geoff Bennett, director of product marketing at optical equipment maker Infinera" is for ISPs to upgrade the 2nd mile.

    Does anyone other than the ISPs think that having content producers chip in is a good idea?
    --
    [Fuck Beta]
    o0t!
    1. Re:Caching not a solution by Anonymous Coward · · Score: 0

      Any consumer would agree that making the content providers pay is a great idea, the alternative being that the consumers pay the tax.

      Next step is that the content provider will ask more money from its customers. The only good thing about this is that the consumers only extra pay for the content they actually watch (only works for commercial providers, the BBC would just increase the TV license fees)

    2. Re:Caching not a solution by PhilHibbs · · Score: 2, Informative

      I read about this a few weeks ago and the ISP guy said "We have excellent peering links with the BBC, so that end isn't the problem" or words to that effect. It's a "last mile" problem.

    3. Re:Caching not a solution by isorox · · Score: 1

      Yes, they might have great peering into the BBC, but they don't have a great connection from their border to the local exchange.

      Typically the copper from the exchange to the house is capable of 4Mbit down. There are 200 people to an exchange. The problem is the link from the exchange to the peering point isn't 200*4Mbit. Upgrading this link to a 1:1 contention ratio is what's needed first. It doesn't matter if the link from the Exchange to the House (1st mile) is Gigabit, and the link from the peering point to the BBC is 100 Tbit, the problem is the 10mbit backbone to the exchange, the "2nd mile" as Infinera put it.

    4. Re:Caching not a solution by vidarh · · Score: 1

      The BBC doesn't have the power to increase TV license fees - TV license fees are set by the government, and the BBC can only ask/beg for more.

    5. Re:Caching not a solution by AK+Marc · · Score: 1

      My first thought was that caching would be a solution.

      Think multicast. Send the file on endless repeat. Anyone that wants it subscribes. Those that don't, don't. If no one on an ISP is downloading it, they use zero bandwidth. If everyone at an ISP is downloading it, they get one and only one copy flowing through. It would have to be slow enough that most people would retreive it first-try. Maybe with a bittorrent scheme to fill in holes. Maybe a hybrid bittorrent/multicast protocol to serve up parts of the file across the network.

      Actually, this is getting me back to NNTP. One copy sent to all servers, and local downloads were local. My college would get a single copy of wharever was served, and I'd download it on the campus network and not use any more core bandwidth. There are ways to address it and I know I'm not thinking of all of them.

  6. Why isn't it treated lake any other utility? by nobodyman · · Score: 4, Interesting
    I like this quote:

    ISPs needed to stop using the term 'unlimited' to describe their services and make it clear that if people wanted to watch hours of downloaded video content they would have to pay a higher tariff...
    Absolutely right. I've often wondered why we don't treat internet service like any other utility. If I use more water, I get a larger water bill. Same goes for electricity. Why don't we do the same thing for ISP's? A lot of people bristle at the idea of this, but I kindof like it. That way people that only use the internet for email and light web surfing are charged less than people who troll Youtube all day.
    1. Re:Why isn't it treated lake any other utility? by Kickersny.com · · Score: 5, Insightful

      But then who foots the bill for various things like all the ads that get displayed? It's not as simple as a water bill because a shower head manufacturer can't suddenly turn your water usage up in order to promote a new product.

      Yeah, it's a bad example, but it's also a bad idea.

    2. Re:Why isn't it treated lake any other utility? by kextyn · · Score: 1

      Because bandwidth is not a resource that can be used up. I'm already paying extra for my 30mbps connection. If you just want to get email and surf the web you can go for those $15-25 DSL packages. We don't need per-byte pricing. Some realistic bandwidth shaping and upgraded networks that guarantee every user a minimum speed would solve most of the problems. But the ISPs are greedy.

    3. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      In a word(s): marginal cost.

      water has a "cost" associated with every gallon purchased. The marginal cost isn't necessarily constant, but it exists.

      same for electricity.

      However, bits on a wire don't necessarily "cost" anything when it's 10 vs 1000. sure 1e3 bits vs 1e24 bits has a "cost" difference, but it's much harder to nail down and quantify versus 100gallons vs 10000 gallons.

      never mind the slippery slope you get on when you do graduated pricing--what's to say that the minimum charge doesn't become what everybody is paying now, then you add on for the "extra" usage you get? Who's to say the ISPs would be lieing about how much their "minimum" cost is? Who has access to their internal records of what the marginal cost is of one more user on a network that's already in place, versus the marginal cost of one more user on a network that is to be implemented in the future?

      what i find funnier is how these european countries like to brag about their broadband penetration, but then crumble when people actually start to use it, b/c they never really had the infrastructure necessary. I don't hear the ISPs on this side of the pond complain about iTunes, youtube, southparkstudios.com, etc.

    4. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      Great idea! Now only those who can afford it can join in the free exchange of information.

    5. Re:Why isn't it treated lake any other utility? by SwordsmanLuke · · Score: 4, Insightful

      people that only use the internet for email and light web surfing are charged less than people who troll Youtube all day. Exactly. This is probably why ISPs have not yet adopted a pay as you go approach. I used to work for a webhosting company and we oversold our service by about 80% (e.g. we only had 20% of the total advertised capacity) but that was okay, because 90% of our customers only used 5% of their purchased package (of course, the other 10% tried to use 150% and complained when their site went down after burning through their alloted bandwidth). If the ISP business is anything like it, they're making money like mad on the e-mail only crowd. They're not going to be happy about killing that golden goose, even if they get to charge the heavy users more.
      --
      Any plan which depends on a fundamental change in human behavior is doomed from the start.
    6. Re:Why isn't it treated lake any other utility? by ari_j · · Score: 3, Insightful

      People like predictability. The amount of water you use is fairly constant over time. Same with electricity, fluctuating with the seasons. Also, both of those are fairly mandatory for continued life, so a little bit of uncertainty will not convince a consumer to forgo either one. Bandwidth and cell phone minutes are different - you can live without them and your usage is harder to predict and more likely to fluctuate on a monthly basis, so you will be less willing to just let them bill you for your usage and pay the bill each month.

    7. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 1

      Absolutely right. I've often wondered why we don't treat internet service like any other utility. If I use more water, I get a larger water bill. Same goes for electricity. Why don't we do the same thing for ISP's? A lot of people bristle at the idea of this, but I kindof like it. That way people that only use the internet for email and light web surfing are charged less than people who troll Youtube all day.

      The reason we shouldn't do the same thing for ISPs is because it's not in sync with the way their costs are determined, and because it acts as an artifical barrier, keeping those who most need access to information to better themselves furthest away from it.

      The real costs for ISPs are not variable with use. They have a fixed cost to maintain the infrastructure, and capital investments to build new infrastructure. That's it, that's all. I don't want the massive numbers of ignorant poor people to be discouraged from learning and remain stupid, poor and of limited usefulness, and I don't want to participate in business relationships with organizations that do want that. Do you?

      --
      -1 Uncomfortable Truth
    8. Re:Why isn't it treated lake any other utility? by funkatron · · Score: 1

      Theres also the issue that most "limited" broadband doesn't provide any way for you to see how much you've used. One provider even told me to keep track by adding up the numbers in the connection properties after every session.

      --
      "Welcome to our world. We are the wasted youth. And we are the future too." Yes, I know these are stupid lyrics.
    9. Re:Why isn't it treated lake any other utility? by Skapare · · Score: 2, Interesting

      The site that has all the ads and big images and videos already pays their own provider to move all that content into the cloud. So each end (web site on one end, viewer on the other) are paying for their respective bandwidths. It's not right that one end should go over to the other customer and demand a double payment.

      The suggestion is that consumer grade accounts could be set up that charge by the megabyte actually downloaded. If you don't want to see all those images, turn images off in your browser, or don't go there. Hint: that's not all that much compared to the people that surf YouTube all day and catch up on BBC the next day.

      --
      now we need to go OSS in diesel cars
    10. Re:Why isn't it treated lake any other utility? by vtscott · · Score: 1

      Good point, users definitely wouldn't be happy to use their metered bandwidth to download ads embedded in webpages. On the other side of the coin though, think about what this might do to the spam/botnet problem. If a user's box got owned one month and started using up bandwidth like crazy spewing v1agr4 ads all over the internet they would probably want to fix the issue when they got their bill. To continue your analogy, imagine how many people would ignore leaky faucets if we paid for water by the month instead of by the gallon.

    11. Re:Why isn't it treated lake any other utility? by BForrester · · Score: 3, Informative

      It's too bad there aren't any good widgets out there. This is the best program I could find for measuring total daily, weekly and monthly bandwidth usage. (My ISP charges per GB after a certain limit). It runs in the tray, doesn't have a high resource footprint, and it works.

      http://www.shaplus.com/bandwidth-meter/index.htm/

    12. Re:Why isn't it treated lake any other utility? by MaWeiTao · · Score: 1

      I think the inherent problem with that is that ISPs will almost certainly heavily overcharge the user even worse than they do now.

      Doubtless they'd charge a flat rate, especially if they were to implement such a system now. People are used to being charged a flat rate so they aren't necessarily going to expect a change.

      On top of that rate they will then charge for usage. But instead of charging a reasonable amount per Mb, or whatever metric they choose, they'll extort the user on the level mobile service providers do who charge 20 cents per message. I have no clue what a reasonable rate would be, but I'd venture to say it would be a fraction of a cent per Mb.

      Otherwise I'd support such a model if they adopted the same approach as utilities like water, gas or electricity. The only fees charged are based on actual usage and although they raise rates more than I'd like at least they still have to justify those increases to the state.

    13. Re:Why isn't it treated lake any other utility? by Timothy+Brownawell · · Score: 1, Informative

      But then who foots the bill for various things like all the ads that get displayed?

      The people who waste bandwidth on them by not installing something like adblock.

    14. Re:Why isn't it treated lake any other utility? by Anti_Climax · · Score: 1

      As bad as it sounds, there's a way they can have both. They're already tracking the total bandwidth customers are using, why not have a base rate to charge people that only use the small amount of bandwidth for email and light browsing, and when people hit the caps thy set, give them the option to buy an additional block of bandwidth.

      It doesn't solve the problem to date of ISPs implying a service is unlimited when it's not, but it's not really meant to. At that point, everyone will know where they stand. People will know their service isn't unlimited but they have the option to use as much as they want when they see fit.

      --
      Even people that believe in pre-destiny look both ways before crossing the street.
    15. Re:Why isn't it treated lake any other utility? by BruceCage · · Score: 1

      what i find funnier is how these european countries like to brag about their broadband penetration, but then crumble when people actually start to use it, b/c they never really had the infrastructure necessary. Please don't throw all of us Europeans together. This article is focused on the Brits (note the reference "the whole UK broadband industry"), who from what I can tell have always tended to lag behind somewhat. The ones you're most likely referring to would be the Scandinavian countries, Denmark, Norway and Sweden.
      --
      Perfect is the enemy of done.
    16. Re:Why isn't it treated lake any other utility? by compro01 · · Score: 1

      FYI, that link doesn't work.

      i personally like netlimiter's free netlimiter 2 monitor. it'll show you your transfers for time periods ranging from hour-by-hour to over the past year and you can also track transfers by each application, so you can see how much is used by web browsing, how much by torrents, how much by WoW, etc.

      --
      upon the advice of my lawyer, i have no sig at this time
    17. Re:Why isn't it treated lake any other utility? by Timothy+Brownawell · · Score: 1

      It doesn't get "used up", but it is limited and there is a per-byte-capacity cost. The network infrastructure costs $X/month to maintain, and provides Y Mb/s of bandwidth. That works out to $Z/Mb of capacity, which can be turned into a $A/Mb transfer (preferably with prices varying based on current network utilization, and a way to query the current price).

    18. Re:Why isn't it treated lake any other utility? by thetoadwarrior · · Score: 0

      This is complete rubbish. If I watch no TV or I watch TV for 24 hours a day I pay the same amount. I do think the internet is more like TV than comparing it to a resource (water) that you can run out of and have a drought. The problem is ISPs don't want to charge realistic rates because then less people will use it which, imo, might be a good thing.

    19. Re:Why isn't it treated lake any other utility? by ari_j · · Score: 1

      I have a colocated Linux server and run a couple of monitoring daemons to watch my transfer usage, but in reality my bandwidth monitoring system basically comes down to a combination of the rhythm method and prayer.

    20. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      You've got to be kidding. If "those who can afford it" end up paying for internet TV, then your "free exchange of information" is going to be so dirt-cheap, that it'll be virtually free. Let's say someone pays an absolutely enormous ISP bill, say $100 per month, to watch TV. They are sucking down gigabytes like nobody's business. Regular ISP users' bills would be under a dollar per month. Raise the iPlayer user's bill to $1000 per month? Great, now you people who are concerned about "free exchange of information" are paying ten bucks. Ooh, that's awful.

      Anything that shifts the cost to the luxuriously excessive high-volume users, is good news for the poor. Per-byte pricing would be a dream come true.

    21. Re:Why isn't it treated lake any other utility? by Timothy+Brownawell · · Score: 1

      The real costs for ISPs are not variable with use. Sure the are.

      They have a fixed cost to maintain the infrastructure, and capital investments to build new infrastructure. That's it, that's all. And those costs depend on how much and how expensive equipment they need, which depends on how much bandwidth they need to provide. Faster networks are more expensive.
    22. Re:Why isn't it treated lake any other utility? by jez9999 · · Score: 1

      I have to disagree with you and go in the opposite direction. I'd like to see all ISPs always offering you a dedicated link, with the ability to use anywhere up to 100% of it anywhere up to 100% of the time. I'd rather have a slower link than a horrible metered link where I have to constantly worry about how much I'm downloading.

    23. Re:Why isn't it treated lake any other utility? by Jellybob · · Score: 1

      The ISP I work for does do this - on the basic package you can download 10Gb of data a month, and if you go over that you'll be given the choice of buying some more, upgrading your package, or just not using the Internet for the rest of the month. You can also check how much of your quota you've used up so far, so if you don't want to pay extra, you just stop downloading episodes of Dr. Who when you're coming up on the limit.

      Personally I think that's a fair deal (although I do get my connection for free, so I may be biased!) - the low usage customers will never hit their limit, and the people who use services like iPlayer a lot have options on how they manage that, and how much it's going to cost them.

      I have no sympathy for ISPs that sell "unlimited" services, and then start moaning about how their customers assume that means there isn't a limit on how much they can download.

    24. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 4, Insightful

      Here's an illustration:

      I have a house. I rent it out.

      It doesn't matter if I rent it to someone with a family of 2, or a family of 5, it still costs me the same amount of annual maintenance, because I only have one house.

      It doesn't matter if you're never home, or never leave, it still costs me the same amount of annual maintenance.

      Line costs are like a house. You add up the capacity, you divide it by the amount of capacity you promise people, that's how many people you can support on your service. You divide your annual costs by that number, add a percentage for profit, and that is how you should price your services.

      Now, as far as adding capacity, that's like building another house. It lets you get more customers, it doesn't make your existing customers more expensive to service.

      The reason that the ISPs are having trouble is because their business model is based on fraud.

      The fact that this fraud is normalized to the point that people consider it business as usual doesn't change the fact that they were fraudulently selling capacity they didn't have to deliver.

      At the end of the day, they were renting the house out to several people at once, in the hopes that they would all be business travelers who are hardly ever home and there would always be an empty house when they needed it.

      Now, all those business travelers are retiring all at once, and the fraud is being revealed.

      This is the current ISPs business model. This is why they are throwing a fit.

      When you get right down to it, it shouldn't be the responsibility of the public to eat the cost of their line improvements. They've been making large profits on false pretenses, and it should be those profits that are used to build the lines and rectify the situation.

      --
      -1 Uncomfortable Truth
    25. Re:Why isn't it treated lake any other utility? by bryce4president · · Score: 1

      You can change your leaky faucet. How many people can change their virtual leaky faucet, a.k.a. windows?

    26. Re:Why isn't it treated lake any other utility? by Idbar · · Score: 1

      Sincerely, I don't think is a bad example.

      Moreover, what about being charged for downloading spam when you check your email? It's like paying to get AOL CDs! If ISPs can equate how to remove advertisement AND spam, so customers don't have to pay for it, then it would be a fairly good idea.

    27. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      This is precisely why they don't break these out. If you paid per megabyte downloaded then my parents would be paying $5 a month for the emails they send and I would be paying $1000 per month for all the movies I download. Guess what happens next? I stop downloading movies (and no, MPAA, I am not interested in buying those DVDs) and my usage drops as I go back to just email and web surfing.

    28. Re:Why isn't it treated lake any other utility? by m.ducharme · · Score: 4, Interesting

      The really crazy thing is...this idea is implemented by my provider, and I for one think it works well. My (smallish) Canadian cable provider offers three or four packages, each with different bandwidth limits. The lowest offers 1mbps/320kbps, for about the same price as dial-up. The highest offers 5Mbps/640kbps (I know, not great, but the best we have). All packages have unlimited up/download volumes. Everything's spelled out nice and clearly on their website, no tricks, and they have in me a brand-loyal customer. Why can't other ISPs do this?

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    29. Re:Why isn't it treated lake any other utility? by philipgar · · Score: 4, Insightful

      Lets examine this argument a little more. If everyone paid for the full bandwidth they get (say a 3Mbps connection), and the ISP had to dedicate this much bandwidth per user, the consumer would have to pay hundreds or thousands of dollars a month for their connection. What are the going rates on a dedicated T1, I haven't looked at it lately, but it's not cheap by any means. Building up the infrastructure to fully satisfy the full demand of everyone is a bit ridiculous. The water utilities can't do that, the electric utilities can't do this, the telephone companies could never do this, etc. Imagine if we built roads to the specification that they had to carry the maximum possible number of vehicles in the area at once. We'd have 4 and 6 lane highways running through most every neighborhood. There's a reason that in events requiring an evacuation that roads crawl to a halt. The city and state oversubscribes them, and builds them to accept the average usage pattern, or more often they are built to accept the average peak usage. The same is true of ISPs. They don't build their network to hold the theoretical peak usage, but rather they build them to hold their average peak usage, or a little beyond that (monthly peak usage perhaps). The problem they are facing is that this average peak usage is increasing, however it isn't increasing anywhere near the point of the maximum theoretical peak usage possible.

      Forcing networks to support the theoretical peak usage is silly, just as sill as expanding all interstates to 10 lanes in each direction so that traffic can flow more smoothly during evacuations etc. The cost of such plans is just too high compared to the gains we'd have by it. In fact, the cost of not oversubscribing bandwidth would price internet access to the point where most people might have a dialup connection. If you keep up the comparison, imagine if we kept going on this peak theoretical usage, and said that this peak theoretical usage had to work anywhere. Well most internet traffic is fairly local (same city, state, country, etc). What if ISPs were required to have the same bandwidth between chicago and new york as they have between chicago and shanghai. If you consider these massive links, we just wouldn't have anywhere near enough bandwidth.

      Phil

    30. Re:Why isn't it treated lake any other utility? by Oktober+Sunset · · Score: 1

      If you don't want to download ads either block them, or don't go to sites with ads, it's not like anyone is forcing you to go to their site.

      Email is a bit different, cos you get sent it wether you like it or not, but if your mail app only got all the subjects from the mail server, then only downloaded the message when you select it, then it would be your own fault if you waste your money on reading 'H3rb4L V1a6ra - 1/2 Pr1c3 4 U!!!!' I'm sure there must be some program that will do that. Or more sensibly filter for spam at the mail server, if your email provider don't do that, well, you gotta sort that out with them.

    31. Re:Why isn't it treated lake any other utility? by vtscott · · Score: 1

      I think people are more capable of that than you give them credit. Even if they aren't, the added broadband expenses might justify hiring a professional to clean up windows or install a new operating system.

    32. Re:Why isn't it treated lake any other utility? by Mantaman · · Score: 2, Funny

      You could always use an fantastic product at your ISP called PHORM so you can have only targeted advertising. ill get my coat :)

    33. Re:Why isn't it treated lake any other utility? by BForrester · · Score: 1

      Sorry! - extra slash in the URL. Corrected:
      http://www.shaplus.com/bandwidth-meter/index.htm

      I should add that this program is 100% Freeware.

    34. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 1

      Yeah, that's the conventional logic.

      Unfortunate thing is, some other countries actually bit the bullet and invested in building that infrastructure that is so unreasonable, and now companies are going there instead and bringing their capital investment with them. South Korea comes to mind.

      You can make all the noise you want about how unreasonable it is to build ten lane highways, it doesn't change the fact that the infrastructure hasn't seen adequate investment by the big telecommunication monopolies, not just by some absolute measure pulled out of the sky, but relative to other nations. They have, however, been making record profits, year after year.

      Excuses work great when you're the only game in town. Not so good when your neighbour is delivering instead of making excuses.

      --
      -1 Uncomfortable Truth
    35. Re:Why isn't it treated lake any other utility? by legirons · · Score: 1

      "Absolutely right. I've often wondered why we don't treat internet service like any other utility. If I use more water, I get a larger water bill. Same goes for electricity. Why don't we do the same thing for ISP's?"

      Because when the internet was first invented, people used to pay per unit usage (1p/minute dial-up) and the number of people who were horrified by the resulting phone bills and vowed never to buy another 'blank check' internet package again...

      Seriously, there were an awful lot of parents who got a phone bill 20x or 50x normal for the first quarter after getting dial-up, and they will never again buy connectivity that isn't priced per-month instead of per GB.

    36. Re:Why isn't it treated lake any other utility? by DavidShor · · Score: 1
      If there was competition, then price would collapse to marginal cost. And when I say competition, I mean like 5 or 10 ISP's serving any particular customer, not 2 or 3. Otherwise game theory shows that prices will converge above marginal cost.

      Unfortunately....

    37. Re:Why isn't it treated lake any other utility? by bryce4president · · Score: 1

      I'm not saying people aren't capable of making a switch to Linux. But they are either too scared, lazy, or don't give a $hit. Paying per byte sent would make them give a $hit, but it doesn't do much for the other two. If you change your faucet you get water the exact same way. This isn't always the case when changing the OS. Besides, the people's computers that are part of these bot nets are causing the bandwidth issues. So why punish them because M$ just wanted to get their product OTD. The increase in bandwidth usage is because music and video are being utilized a lot more. As people have been saying, the ISP's oversold their bandwidth. And they did it knowingly. Don't punish the consumer because you are a greedy bastard that got your hand caught in the cookie jar.

    38. Re:Why isn't it treated lake any other utility? by DavidShor · · Score: 1

      You are against movie theaters charging per movie as well?

    39. Re:Why isn't it treated lake any other utility? by XMilkProject · · Score: 1

      Exactly the same reason things like Hillary or Obama's health care plan are impossible. You are all smart enough to understand charging everyone the same for internet under the assumption most people won't use it is a stupid idea. So why doesn't everyone understand charging people the same price for insurance under the assumption most people won't use it is also a stupid idea? As with all things, you should pay for what you use. You shouldn't pay for what others use, and you shouldn't use more than you pay for.

      --
      Big ones, small ones, some as big as yer 'ead!
      Give 'em a twist, a flick o' the wrist...
    40. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 1

      You are against movie theaters charging per movie as well?

      No, but I'm against movie theaters that seat 100 people creating a monthly service that guarantees you a seat and signing 1000 people up for that service.

      Would you be in favour of such a service?

      --
      -1 Uncomfortable Truth
    41. Re:Why isn't it treated lake any other utility? by Kimos · · Score: 1

      Not a perfect comparison, but it's similar to TV. You pay for your channels and you're also paying for the ads. It's an all or nothing kind of thing. You may not want them, but it's your choice to visit a site that has 3MB of ads on a page that's otherwise 200k.

      At least with internet use you have more control. If you really are worried about the bandwidth for ads, get yourself a good AdBlock list and set it to not load ads rather than hide them.

    42. Re:Why isn't it treated lake any other utility? by Kimos · · Score: 1

      It's a slippery slope. ISPs are not responsible for content. They allow you to transfer data from a given host to your machine. What that data is, how big it is, and by which terms you have come to pull it onto your computer through their network is no concern of theirs.

    43. Re:Why isn't it treated lake any other utility? by Kimos · · Score: 1

      What ISP is this? The Canadian city I live in has only two options of high speed, both of them bad.

    44. Re:Why isn't it treated lake any other utility? by Timothy+Brownawell · · Score: 1

      That's how it's convenient to sell bandwidth, sure. But it's not how people like to buy bandwidth. Say I use 1Mb/day, to check email and read the Onion. That works out to something like 11 bits/second. But you'd have to be completely insane to think that an 11 bits/second connection would be what I want. And why should I be forced to pay for 64kb/s of dedicated bandwidth, when I'll use only a tiny fraction of that?

    45. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 1

      You know what will happen if ISPs do that?

      The society they are operating in will turn into a ghost town, all the businesses would leave for greener pastures, there will be no tax revenue, and everything will collapse into chaos.

      Good and cheap communication and information infrastructure gives the entire nation a competitive advantage and makes currently accepted levels of productivity per man hour possible.

      It's not a luxury item.

      --
      -1 Uncomfortable Truth
    46. Re:Why isn't it treated lake any other utility? by vidarh · · Score: 1
      Nothing is "crumbling". Just as in the US, UK broadband companies want to extract as much money as they possibly can from everyone and deliver as little as possible, so they are whining and complaining. They are still delivering the service - they just want to make larger profits.

      And the US providers are just even sneakier about capping, combined with lower rate "last mile" connections so their users are less likely to shaft them.

    47. Re:Why isn't it treated lake any other utility? by ShieldW0lf · · Score: 1

      You're right. I don't know how many of my old school chums living in South Korea are complaining about that exact situation. Probably something like, oh, zero?

      --
      -1 Uncomfortable Truth
    48. Re:Why isn't it treated lake any other utility? by DavidShor · · Score: 1

      No, the charging per seat is a much better idea. Much like charging per bit.

    49. Re:Why isn't it treated lake any other utility? by droopycom · · Score: 1

      "Bandwith" here usually refer to the amount of data you can download/upload in a month. Not the speed at which you can download.

      So no, they didnt implement it.

    50. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      Because isps would lose a shitload of money. And they know it.

      Sure they could charge high bandwidth customers (like me) alot more. But people like all our parents who only browse a little and use email. Yeah, their bills would drop to a tenth of what they are now if it was based on usage. And theres alot more people who just browse and email than there are high bandwidth customers.

      Isps would lose ALOT of money. THATS why they wont ever go to a straight bandwidth = $ price scheme.

      Thats why we are starting to see the extortion attempts. They have no other way to extract MORE profit than they are getting right now without upgrading their networks. Which would also make them lose money in the short term. Which is all they care about.

      Extortion is their only path right now to MORE profit.

    51. Re:Why isn't it treated lake any other utility? by nobodyman · · Score: 1

      But then who foots the bill for various things like all the ads that get displayed?
      Well, the end customer would. Probably not the answer that you'd like to hear but who else should be paying it? You pay for all of the electricity required to run your television even if 50% of the time was spent watching advertisements.
    52. Re:Why isn't it treated lake any other utility? by m.ducharme · · Score: 1

      Okay, got me there.

      My impression was, from hearing many people abuse the term, that when using bandwidth in the context of the web, that it referred not strictly to the volume of information being transmitted, but to the volume transmitted within a certain time period. In this context, your accepted use and mine are essentially the same, but we're using different timescales for the denominator of the unit.

      For example, in a given month, I can download a maximum of 5 megabits/second * (however many seconds there are in a month).60 which is about 12.6 million megabits/month, which although not technically "unlimited" is far more than I can practically download for my use.

      My mistake was to assume that "bandwidth" in the web context was more useful as a measure of the density of the information, and not just the total volume. Certainly if you wanted to measure information density, bits/second would provide a better approximation than bits/month.

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    53. Re:Why isn't it treated lake any other utility? by m.ducharme · · Score: 1

      Persona Internet

      I think its service area is a lot more limited than Rogers or Shaw, Persona may not be available in your area

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    54. Re:Why isn't it treated lake any other utility? by Snaller · · Score: 1

      "Absolutely right. I've often wondered why we don't treat internet service like any other utility. If I use more water, I get a larger water bill. Same goes for electricity. Why don't we do the same thing for ISP's?"

      Because with bandwith you are not actually using anything. Its a faux concept (along the lines of copyright) If i download 1 megabyte or 2 megabytes it is no different to their equipment.

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    55. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      If everyone paid for the full bandwidth they get (say a 3Mbps connection), and the ISP had to dedicate this much bandwidth per user, the consumer would have to pay hundreds or thousands of dollars a month for their connection. What are the going rates on a dedicated T1, I haven't looked at it lately, but it's not cheap by any means. The going rate for dedicated premium transit traffic in data centers is under $10 per 1Mbps for commitments even as small as 10Mbps. You can pick up 10Mbps dedicated premium Mzima bandwidth servers in LA for under $200/month (that includes the cost of renting a new server with Q6600 CPU, 4GB RAM, etc). If you're looking for value transit with 100Gbps+ commitments (for a large-ish sized ISP) you'd be getting dedicated bandwidth extremely cheap (a few $ per Mbps). In other words, bandwidth should be very cheap and affordable.

      Obviously residential costs are higher because the concentration of infrastructure is very spread out (long cable runs are costly). However part of this problem is that companies do not cooperate with each other to reduce the overall infrastructure costs. What is required is carrier-neutral fibre running from each residence/office to a local carrier-neutral IX (internet exchange) point. This is possible if companies team together to share the costs of the infrastructure (unlikely in the US where the barrier for entry for new ISPs is too high) or if the government owns the cables running to the IX points.

      In Australia, most residences are only connected to the world via an ancient copper cable infrastructure to their nearest Telstra exchange (5km cable runs). Broadband has been growing via use of ADSL2+ over the existing copper infrastructure where the "last mile" cable run is rented from Telstra. The ISP places their own equipment in the exchange building and is responsible for the backhaul transit from the exchange. This is the direction that communications needs to head in, but Australia is far from being an example to look towards. I'll explain.

      New housing estates in Australia are still receiving copper cable runs instead of fibre optic cabling. The streets lack utility ducts to ensure that future infrastructure and maintenance is cheap and easy. There needs to be government regulations to push slightly more expensive (but vastly superior in the long run) infrastructure to new housing estates. While they've got the ground dug up, place in utility ductwork where you'd typically drop in a PVC pipe for water and gas. Additionally, government funding to do mass upgrades of older suburbs with new utility ducts and fibre cable runs is required. I remember receiving a quote with a AUD$30,000 (about the same in USD) installation cost to cover a 100m run of fibre across existing overhead power poles. If infrastructure was installed correctly the first time with a forward outlook of 100's of years instead of the typical 5-10 year (if you're lucky) outlook seen today, I imagine that installation cost would have dropped to well below $1,000 (which is extremely affordable).

      Without the forced mass rollout of proper infrastructure built to last 100's of years, we're never going to see FTTH any time soon. Otherwise we'll continue to see everyone wasting money here and there on infrastructure that was outdated yesterday. It sucks to see so many people living paycheck-to-paycheck without any consideration of what is best in the longer term. If the long term was considered carefully, people would realize that a large all-at-once national rollout would save them 10x the money in the long run and in the meantime, the new infrastructure would vastly improve their quality of life and ability to generate an income.
    56. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      I don't know what GP was smoking, but bandwidth here (in the US) is NOT measured in months. Sorry for his trolling or whatever.

      But related to your post, Comcast (the biggest throttler) has different price levels. Closest to yours is 6 Mbps/768 Kbps for ~$50. They also have an 8 Mbps option. But neither is actually unlimited, because they throttle.

    57. Re:Why isn't it treated lake any other utility? by AK+Marc · · Score: 1

      The fact that this fraud is normalized to the point that people consider it business as usual doesn't change the fact that they were fraudulently selling capacity they didn't have to deliver.

      The phone company commits the same fraud. Calls don't go through in times of crisis. Did you try to call friends on 9/11 to tell them to turn on the TV? many long distance trunks around the country were full, causing communications outages. There simply isn't enough gear installed for everyone to talk to everyone else. And how about if everyone in your city tried to go to City Hall? There isn't enough parking, the roads wouldn't be able to handle the traffic, the city hall assembly chamber couldn't hold all the citizens for an open meeting. How about if everyone in every house turned on all their electrical appliances at the same time? That'd cause billions of dollars of damage to the grid. All shared services are sold with statistical averaging. The fraud is there only if they do the calculations and determine that there will be a permanent brownout. If everyone only gets 50Hz 90V service because the generators aren't powerful enough and they were promised 60Hz 110V service, then it's a fraud. If in the average course of the day you get what you pay for when you ask for it for "reasonable" periods, then it is appropriate. However, if you can never get what you pay for, then you aren't getting what you pay for. If you object to oversubscription, you can opt out. I know more than one person that has paid for their own T1 to their residential home. Sure, it costs a lot, but that's what you have to do for guaranteed 100% of what you pay for. Either $50 per month for 5Mbps "shared" or $2000 per month for 1.5 Mbps dedicated. I'm sure if you were to talk with your ISP about your concerns over their "fraud" they would be able to offer you dedicated packages where you were guaranteed all your bandwidth, but general Internet users will not want the costs. That doesn't make it fraud, that makes it a tradeoff.

    58. Re:Why isn't it treated lake any other utility? by AK+Marc · · Score: 1

      The going rate for dedicated premium transit traffic in data centers is under $10 per 1Mbps for commitments even as small as 10Mbps. You can pick up 10Mbps dedicated premium Mzima bandwidth servers in LA for under $200/month (that includes the cost of renting a new server with Q6600 CPU, 4GB RAM, etc). If you're looking for value transit with 100Gbps+ commitments (for a large-ish sized ISP) you'd be getting dedicated bandwidth extremely cheap (a few $ per Mbps). In other words, bandwidth should be very cheap and affordable.

      That's interesting. However, where I live, the cost to get a DS-3 from the CO closest to me to the nearest Internet POP is about $40,000 per month. Add about $2000 per month in local loops and another $1000 for interconnection and rack space. So, free Internet at the closest POP would not do anything for the ~$1000 per month per meg costs to get it there. And don't forget to add the costs of equipment and local distribution (DSL network or whatever) and you are looking at about $1500 per megabit or more. If I lived in a datacenter, then yes, my costs would be cheap. However, that's not the case anywhere, and costs add up (more in my case than most, but still more than living in the datacenter as you suggest).

    59. Re:Why isn't it treated lake any other utility? by m.ducharme · · Score: 1

      Thanks. I don't think my provider throttles, but of course, whoever is upstream from it does, so really there's not much way around it. That's what makes the "traffic shaping" so much worse than crooked pricing schemes. Throttling hurts most users, while crappy pricing structures just hurt the company's customers.

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    60. Re:Why isn't it treated lake any other utility? by LingNoi · · Score: 1

      Actually that's BS because it's happened before in the UK with activeX dialing up premium numbers on people's dialup internet and charging people over $3000.

      All it does is make victims who are out of money and doesn't really push people to "fix" their computers. Hey, maybe if the ISPs where the ones pushing malware on their users they could make more money! (see previous slashdot article on BT spyware).

    61. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      They shouldn't be raising prices, they should be upgrading like they were supposed to have done years ago. We're already paying a much higher bill for less bandwidth than most other countries. I doubt they could offer higher bandwidth services on those lines as it is, since they can't offer what we're paying for already.

    62. Re:Why isn't it treated lake any other utility? by Keeper+Of+Keys · · Score: 1

      This is not what the GP suggested. (S)he was suggesting daily or monthly caps on your bandwidth usage, not on maximum speed. Your package sounds very much like the 'unlimited' packages at different speeds we have in the UK that are causing the problem. You're probably just lucky that your neighbours aren't (yet) downloading en masse more total bandwidth than the ISP has bought.

    63. Re:Why isn't it treated lake any other utility? by The_reformant · · Score: 1

      Except you didnt factor in that the bandwidth required to use average internet services is increasing. So its like at first your house can hold 2 or 5 people and it doesnt cost you any more. But each of those 5 people took one of Alice's "EAT ME" cakes and grows until only 2 people fit in the house so you need to build another house and a half just to contain your existing cusomers (who are leaving in droves because their arms and legs are sticking out of the windows and the strain of the house keeps making it fall over).

      --
      I have discovered a truly remarkable sig which this post is too small to contain.
    64. Re:Why isn't it treated lake any other utility? by locofungus · · Score: 1

      You've completely misunderstood the problem that ISPs are having.

      The vast majority of their customers don't want to use their maximum available bandwidth all the time. I, for example, average something less than 2GB/month download on a 2Mb connection. So, in effect I'm using just three hours of what you would call my 720 hours per month of quota.

      But an 8kb connection just wouldn't cut it for me. I could still download that 2Gb in a month but the web would be all but unusable. I'd be waiting minutes for the main page of slashdot to display.

      There actually isn't really a problem with some people using a lot of their potential bandwidth except that if you've got two people with 2Mb connections sharing a line with 2008kb connection where one _averages_ 8kb and the other averages 2Mb the light user is effectively prevented from using the internet at all.

      [car analogy]
      Consider a road that can carry 3600 vehicles per hour. You sell access to that road at a maximum of 3000 vehicles per hour. Now a whole load of people want to use the road and normally it all works fine. But now imagine if someone permanently tried to send their maximum vehicles. Once you're on the road you've grabbed that slot (similar to a P2P connection) so effectively they're limiting everyone else to 600 vehicles per hour because most of the time other people are not trying to access the road so the hog gets the 3000 vehicles/hour and has already filled up most of the slots. Someone who is as per

      P2P works much like this. As soon as there is any available capacity the P2P client will grab it so others who want to use the internet in a bursty manner have to battle to get on in the first place and then, when they finish that burst, the small bit of bandwidth they've managed to get is immediately snapped up again by the P2P client.

      Tim.

      --
      God said, "div D = rho, div B = 0, curl E = -@B/@t, curl H = J + @D/@t," and there was light.
    65. Re:Why isn't it treated lake any other utility? by Inda · · Score: 1

      Water. Funny. In the UK many people, like me, are charged a flat fee for water.

      I like my internet like my water. Use as much as I like. Same charge every month.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    66. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      And what about watching television? Should a person that watches only one hour of television per day pay less than someone watching four hours? The future for the Internet is unlimited access for a fixed price. ISP's should upgrade their infrastructure and not try to squeeze as much money as possible out of their customers for a minimal service. Why can some ISP's provide 100/10 Mbit connections for the same or lower prices than others who barely manage to deliver 1.5 Mbit/256 Kbit.

    67. Re:Why isn't it treated lake any other utility? by uncledrax · · Score: 1

      The cost tie in per use for an ISP is more of a stepping system then a direct correlation, but it is in fact tied to the amount of B/W

      If I have 10 customers that want 10mb of service.. and that's all I ever need to do, then all I need is 1x100mb pipe, and probably not much more then a entry-range switching/routing kit

      But if I want to be able to transport CustomerA that wants a Gig in the MAN, well.. I better be able to transport 10G all the sudden or at least get multiple 1G links in my MAN.. which means I need to step up to switching/routing/optics that can handle that.

      --
      ----- The internet has given everyone the ability to have their voice heard equally as loud.. even if they shouldn't be
    68. Re:Why isn't it treated lake any other utility? by Anonymous Coward · · Score: 0

      Oh, look - another Twitter sockpuppet.

  7. in a semi-related story by OrochimaruVoldemort · · Score: 1

    wii to receive this streaming, not exactly the cause but still informative

    --
    If people can get past, can they get future? Best way to confuse a stoner
  8. How stupid do those ISPs look now by JamesRose · · Score: 3, Interesting

    "Stop letting people use the bandwith we sold them!"
    At the very least they look incompetant having so woefully underestimated the needs of their customers and over estimated their services.
    At the worst they look crinminal for misselling a service and now they're getting outted by these services that have outed them.

    If the users are over using their bandwith as given to them in their contracts then give them the surcharge or cut them off. The BBC has payed for their bandwith so there's no reason to get angry there. Frankly this has been an amazingly long time coming and we can only hope that people pick up and start class action suits for these shady business practices. Personally when I have my 8 meg connection which was sold to me via the internet on this BT page "BT UNLIMITED INTERNET UP 8Mb CONNECTION" and several times hearing them claim "Unlimited Downloads" I don't expect to record a graph of my conneciton speeds dropping during peak times to maybe 32KB/s, it's just not acceptable.

    When I phone my friends up during peak times I don't get to say fewer words per second, so why is my internet connection any different?

    1. Re:How stupid do those ISPs look now by gbjbaanb · · Score: 1

      yeah, but think about what happens if you win your class action lawsuit.

      Suddenly bandwidth starts to cost the amount the ISP think you might use, rather than the amount they think you will use. You get broadband for $20 a month for 10Gig transfer? Imagine it jumping to $50 a month as the ISP charges you for the increased capacity they have to buy at peak time.

      So the class action would be a disaster, but so would the pitchfork approach - the ISPs are in such a market that competition has reduced their prices (and increased their marketing) to the point where people are complaining about what they get. I don't think there is the capacity like everyone wants.

      If you want to get your pitchforks out, the only place to take them is central government. The major telco won't roll out fibre to the home because they'll be paying a lot for this, that ISPs would then get to use for next to nothing (monopoly aren't allowed after all) so they wouldn't get a return for the major cost of it all - especially as hardly anyone would take it up (adsl is perfectly good enough for everyone, not enough would want faster - not the majority who surf the web a bit and download email)
      The only one who can do it is either the government paying for it as a social thing (like roadbuilding), or allowing the telcos to charge for putting it in. I think it should be a government paid-for system. It'd cost £10b to fibre-up the UK. We give a damn sight more than that to poxy banks whose directors can't even add up properly.

    2. Re:How stupid do those ISPs look now by apoc.famine · · Score: 1

      "Stop letting people use the bandwith we sold them!" It's even worse than this! It's, "Make the BBC pay for the bandwith that we already sold to our customers."

      Which, of course, means, "Subsidize our cost across the entire population, regardless of whether they use our service, because it's their collective TV licence fees which pay for the BBC."

      Nice, isn't it? They missell a service, then charge THE ENTIRE COUNTRY for it, rather than just up the rates for their customers.
      --
      Velociraptor = Distiraptor / Timeraptor
    3. Re:How stupid do those ISPs look now by Anonymous Coward · · Score: 0

      Exactly. If the fucking ISPs have sold services to those people, they'll have to deliver. The basic principles of this wonderful capitalist system we live in. And, should they fail to deliver, they should be punished by breaking their promises. That is, fined.

      Only stupid ISPs have this issue. You can't sell what you don't have. About time they learn it.

    4. Re:How stupid do those ISPs look now by sexconker · · Score: 1

      What?

      First of all, how is my above post a troll?
      Trolling the horrible practices and attitudes of the ISPs?

      Secondly - ISPs have competition?
      WHAT? What part of the country do you live in?

      If you live in a major city, you have a few choices.
      If you live anywhere else, you have 1, MAYBE 2 viable choices.
      Many places STILL don't have any reasonable broadband solution (or cell phone coverage for that matter).

      We laid the railroads, the power lines, the phone lines, and built the highways.
      The problem is NOT the government, it's the ISPs refusing to invest in the infrastructure we NEED.

    5. Re:How stupid do those ISPs look now by gbjbaanb · · Score: 1

      troll? eh?

      I live in the UK, British Telecom laid the phone lines to everywhere ages ago and then started broadband ADSL down them. At that point we had deregulated telecom market where anyone could setup shop and offer phone services using BT's wires, and they happily moved to offering ADSL too.

      As a result we have massive competition, all of them competing on price (as they all sell the same thing - BT's ADSL, often they're just BT resellers). Now we have the exchanges opened up to them too, so some are putting their own networking kit there in place of BTs DSLAMs and offering fastre speeds (usually 24mbps), but these are only going in at city locations. You can see already that the exchanges are upgraded only where these companies think it makes financial sense to do so.

      BT isn't doing much to bring fibre to the home, they've migrated fibre between exchanges, but if they spent the £10bn+ to put fibre in all the streets too, the reseller companies could resell it just as well as B and they'd get al the profit (or basically, BT couldn't charge as much as they'd need to). As a result, we're a bit stuck - no-one can put fast networks in because someone else will make money off it.

      That's roughly the way it is in the UK, I'm sure that BT would lay fible, if they could sell it separately, but the government says otherwise. Alternative ISPs are putting faster kit in, but this is generally a half-way house - they're not digging up the street to lay fibre, just replacing DSLAMs with faster ones, and then only in some cities.

      Here's a link for a bit more information and more links

  9. ISPs are not proper IT businesses by Anonymous Coward · · Score: 1

    A proper IT business should earn enough to invest into next-gen products, ISPs just want to milk dry already existing infrastructure and don't want to invest money - they also (in the UK especially) use deceptive practices that are now catching up with them. What would have happened if Intel stopped investing into new fabs and R&D? This would have allowed them to cut prices for CURRENT chips big time, so everyone would get a high end CPU, but in 3-5 years time you will have no faster chip and a lot of new stuff driven by increase in power (or bandwidth) won't appear.

    At the very least ISPs that limit traffic should never be able to use word "unlimited" in the ads - that's bordering on fraud really or obtaining money by deception.

  10. Managing Free by bill_mcgonigle · · Score: 3, Insightful

    I think that consumer protection laws need to be beefed up to protect consumers against the outrageous practices of ISPs.

    We're in this mess partly because the governments saw fit to grant monopolies to various companies who now behave like monopolies. Raise your hand if you're shocked. We should always be leery of patching bad government with more government, because it's probably going to turn out to be bad government, and then people will want to...

    But, yes, your're right, these guys are selling 'Free' stuff and 'free' doesn't exist. In a non-monopoly position you might assume the customers are fools, but when they have no choice, it could be either. Certainly it's hard to chasten the customer put into this position if he doesn't have choice.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    1. Re:Managing Free by Buran · · Score: 1

      And no one else anywhere else on the planet ever sees this kind of behavior, or has a problem with their government? You have an incredibly closed mind and are ignorant of the state of the world if you believe that.

      Now, crawl back under that bridge you seem to live under and play with yourself.

    2. Re:Managing Free by VoltCurve · · Score: 0

      Most are natural monopolies though... it's a bitch to lay 3 cable networks when you only need one. We either need more regulation in the form of forcing cable owners to lease lines to smaller isp types (eg. Canada) or we need to lean hard on the current cable providers... How else do we fix it?

    3. Re:Managing Free by uniquename72 · · Score: 1

      it's a bitch to lay 3 cable networks when you only need one. I don't buy this. 10-20 years ago, every area I lived in (various spots in Pennsylvania and Arizona, both rural and urban) had multiple cable companies. Now there is only 1 provider in all those places (either Cox or Comcast). This isn't a case like the electric company, where there's only 1 grid and one infrastructure. There are multiple that have been combined to create a monopoly.

      Time to un-combine them.
    4. Re:Managing Free by Pig+Hogger · · Score: 2, Insightful

      Only the yankees automatically assume that government is bad. Meanwhile, elsewhere, other government are nevertheless ran competently, and take decisions that are not second-guessed and immediately dismissed by the people. Now walk back in that snowstorm you came from.

    5. Re:Managing Free by asdfghjklqwertyuiop · · Score: 1

      Part of the reason it is a bitch is because the government makes it a bitch. A lot of the time the utility companies have negotiated exclusive rights of way. You couldn't lay your own network even if you wanted to. You can't get rights of way from the government.

    6. Re:Managing Free by Chandon+Seldon · · Score: 2, Insightful

      It's true that there is an innate "Yankee" cultural distrust of government - but to simply assume that's wrong because your personal culture didn't leave you with any such warning is foolish.

      There are some very few governments in the world today that seem to work well and generally do good. The necessary but not sufficient requirements seem to be 1.) a rich and well educated populace 2.) a population under 10 million.

      But even in those places, there's always a risk that *any* power structure can be co-opted for evil. It happens constantly; assuming that it's not going to happen to your government is ignorant and dangerous.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
    7. Re:Managing Free by Ed+Avis · · Score: 1

      Yeah, I'm sure the standards of government competence and honesty in China, India and Russia easily outstrip those in backward countries like the USA.

      --
      -- Ed Avis ed@membled.com
    8. Re:Managing Free by ShieldW0lf · · Score: 0, Troll

      Yeah, I'm sure the standards of government competence and honesty in China, India and Russia easily outstrip those in backward countries like the USA.

      I don't personally know anyone who would disagree with that statement. You've pretty much hit the nail on the head. Though, to be fair, they've been catching up fast.

      --
      -1 Uncomfortable Truth
    9. Re:Managing Free by Naturalis+Philosopho · · Score: 1

      You had multiple cable companies but only one line. It IS like the electric company that way. But unlike the power company you can run signals from different sources over that line. I still agree with your conclusion that that we need to get rid of single provider contracts with local governments and re-introduce competition into the market. But it's the fact that the one provider in the area believes that they "own" the one line into everyone's house, and that politico's believe that lie, that we're having the most trouble getting competition going again.

    10. Re:Managing Free by Shimbo · · Score: 1

      We're in this mess partly because the governments saw fit to grant monopolies to various companies who now behave like monopolies. It's not quite that simple, at least in the UK. It's largely because the market is *so* competitive that we're in this mess. There are hundreds of ISPs to choose from, and like all the cheap airlines that have sprung up, are all busy bottom feeding for the cheapest deals around.

      Sadly, the cheap ISPs are all eating up the quality ISPs, like Pharaoh's cows. Things aren't going to change until people start voting with their wallet for quality. At the moment, most people don't: they moan about the poor service from budget sellers but still but from them.
    11. Re:Managing Free by Pig+Hogger · · Score: 1

      It is duly noted that you do not mention the European Union...

    12. Re:Managing Free by h4rm0ny · · Score: 1


      You're right it's not so simple, but I think it might be as the parent says and it's a result of lack of competition... except it's not a lack of competition at the ISP level, but at the level of those that charge X pence per megabit at the infrastructure level. Whichever ISP you're with, they all seem to be re-selling the old BT lines and getting charged the same price for it. That leaves ISPs in the position of marketing support or juggling their finances around to see what they can get away with offering and still make a profit. Usage of the network infrastructure is essentially free in terms of real physical costs. Maintenance is low and the same regardless of whether it's in use all the time or sitting idle. Only creating the infrastructure is really costly. And there's no competition there. If there were, then we might move from a toll model (charging the ISPs per megabit) to a lease model (the ISP buys X bandwidth to use or not as they please). That would free the ISPs up to sell more cheaply and in fact, they would welcome increased usage such as from the BBC, because they would charge people for fatter bandwidth.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    13. Re:Managing Free by AK+Marc · · Score: 1

      We're in this mess partly because the governments saw fit to grant monopolies to various companies who now behave like monopolies.

      The govenrment felt the need to intervene because the first phone companies wouldn't interconnect and would take anti-consumer actions to hurt their competition. With the consumers caught in the middle of waring monopoly-wannabees, the government stepped in to protect the consumers. The places where one company got their hands in it first were actual monopolies, screwing the consumers as much as they could but still keep the competition out. However, few, if any, people are still alive that remember what was happening 100 years ago in the telecom industry, so it's all about the evil government. The evil government should have kept their hands out of labor laws, but if the companies weren't paying slave wages to children working 80 hours a week or killing workers on a regular basis through gross negligence, they wouldn't have drawn the attention of the government. It's not like the government woke up one morning and said "oh, let's go regulate something," despite what the current feelings on the government are.

    14. Re:Managing Free by electrictroy · · Score: 1

      Competant government?

      Where?

      Certainly not in Europe. I hear lots of complaints coming from their citizens (example: the UK healthcare system rejecting patients because "there's not enough money to help everybody"). The idea of competant government is as much fantasy as the Harry Potter books. I think George Washington said it best:

      "Government is like fire. A dangerous servant; and a deadly master." I also like James Madison's comment: "If leaders were angels, we would not need a Constitution. But men, being men, we needs restrain [limit] their power." And Thomas Jefferson: "If it were possible, we would have no government at all. It is only to protect our rights that we turn to government as a last resort." And let's not forget Philadelphian Benjamin Franklin: "The two great flaws of leadership are avarice and ambition. Love of money and love of power. Government attracts men desiring both."

      Damn straight. Wherever power or money is concentrated, whether it's government or corporation, you will find "diseased" men desiring to serve THEMSELVES, not the people. You can not trust these people, because their goals are more power and more money, not helping us citizens.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    15. Re:Managing Free by electrictroy · · Score: 1

      You could lay three or four more cables. There's room inside the underground pipe. Then let the customer decide.

      BUT I wonder if that's necessary? You don't have to get Cable TV. You could get DishTV or DirecTV or Verizon TV or free tv (off the antenna). You're not locked in to just one option, thanks to these new technologies.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
  11. iPlayer by Anonymous Coward · · Score: 0

    UK ISPs are about to get a lot more traffic...

    iPlayer has just been announced for Wii http://news.bbc.co.uk/1/hi/technology/7338344.stm

    1. Re:iPlayer by Zaiff+Urgulbunger · · Score: 1

      So not only can I watch Eastenders when I want, I can play tennis with them too! :D

  12. Over-selling by Doomstalk · · Score: 1

    Why do the ISPs keep acting like victims? The fact of the matter is, they sold their service promising a certain level of speed. Now, when they can't consistently provide what they promised, they blame content providers and their users. It's their fault for over-selling.

    1. Re:Over-selling by sexconker · · Score: 0, Troll

      Now?
      They never could.

    2. Re:Over-selling by jdigriz · · Score: 1

      The same reason that companies do anything, to protect their short-term profits. If they had been appropriately reinvesting their revenue in their network to support their 'unlimited' claims, they wouldn't have been able to report X % profit on the bottom line. It's absolutely their fault for overselling (or rather, underinvesting) but they think if they whine sufficiently they may be able to squeeze more money out of people for doing nothing more than following through on what they originally promised.

  13. Yeah, right... by spaceyhackerlady · · Score: 4, Insightful

    Let's see if I've got this right.

    Consumers upgrade to high-speed internet. They pay for it.

    When they actually start to use it, the ISPs start bitching about bandwidth and demanding more money.

    ...laura

    1. Re:Yeah, right... by poetmatt · · Score: 1

      It's the same concept as an insurance policy. Remember all those people in Katrina who had hurricane insurance and had to fight on collecting due to overselling?

      Same idea. 100% marketing, 0% quality, 1% actual service.

    2. Re:Yeah, right... by joe+155 · · Score: 1

      indeed, but ISPs will lose out on this not matter what way this goes. If they change their prices to become more realistic then I'll just downgrade to 128k (instead of my supposedly 8MB) and probably end up paying less anyway. I think most people would probably do the same. So ISPs can lose a vast majority of their revenue and broadband customers or they can just swallow the damn bullet and provide the service they should have been doing for years and upgrade the system

      --
      *''I can't believe it's not a hyperlink.''
    3. Re:Yeah, right... by nevali · · Score: 1

      Well, yes; they've had a free ride up until now by charging flat rates and paying for backhaul per-capacity. Until recently, they were paying less for the backhaul (because it mostly was just e-mail and Web stuff) than they were charging by some margin.

      "Great", they thought, "let's just keep doing this. No need to pressure BT to reduce backhaul prices or modify the charging structure."

      Meanwhile, everybody with any clue in the industry was predicting that video and P2P would be the next big thing.

      The ISPs deserve to lose out whichever way it goes: an ISP who didn't see this coming is in the wrong damned business.

    4. Re:Yeah, right... by TheRaven64 · · Score: 1

      A year or so ago, NTL (now Virgin Media) was talking about eliminating price differentiation based on speed and moving entirely to a cap-based system. Every customer would have got 10Mb/s, and you'd just have paid more for larger download limits. I wouldn't be surprised if they started doing this soon. Some other ISPs already charge in this way (although not all of them use their profits to fund Free Software development).

      --
      I am TheRaven on Soylent News
  14. "Arggh, a killer app! Kill it!" by WombatDeath · · Score: 5, Insightful

    Completely mental, even disregarding the obvious point that they're already getting paid at both ends for their fucking bandwidth.

    Imagine that you're selling product X. The lovely BBC comes with an application that encourages lots of people to use lots of X. Fantastic! Coke and hookers all round!

    Unless you've come up with some sort of freakish business model which relies on people paying for lots of X without actually using it. In which case, well, you're probably fucked.

    Good.

  15. What's the problem? by Pig+Hogger · · Score: 3, Insightful
    What's the problem? 300 people connect to the BBC and stream Benny Hill. Those 300 streams take X amount of bandwidth, once for every subscriber, and 300 times for the BBC.

    Each subscriber pays for his little tube, and the BBC pays for it's tube big enough to carry 300 Benny Hill streams.

    So what's the problem? Why are ISPs bitching?

    1. Re:What's the problem? by atw · · Score: 1

      > So what's the problem? Why are ISPs bitching?

      The problem is that while BBC got their own pipe in full from hosting provider, the consumer side of things (ISPs) was knowingly undersold and ISPs build flawed models that assumed bandwidth will not be used much, hence high contention ratios and they don't even have bandwidth for those. Initially they "solved" problem by kicking off heavy users, but with the advent of youtube and others it all went mainstream so they can't kick off their whole customer base. They might try though.

    2. Re:What's the problem? by Blakey+Rat · · Score: 2, Funny

      What's the problem? 300 people connect to the BBC and stream Benny Hill. Those 300 streams take X amount of bandwidth, once for every subscriber, and 300 times for the BBC.

      Each subscriber pays for his little tube, and the BBC pays for it's tube big enough to carry 300 Benny Hill streams.

      So what's the problem?


      That 300 people are watching Benny Hill?

    3. Re:What's the problem? by NeoSkandranon · · Score: 1

      What's the problem? 300 people connect to the BBC and stream Benny Hill. Those 300 streams take X amount of bandwidth, once for every subscriber, and 300 times for the BBC.


      Each subscriber pays for his little tube, and the BBC pays for it's tube big enough to carry 300 Benny Hill streams.


      So what's the problem? Why are ISPs bitching?

      The problem is that while the ISP has sold 300 tubes, it only actually has 80
      --
      If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
    4. Re:What's the problem? by thanatos_x · · Score: 1

      Just as an FYI, the media player they use has a p2p application, so the BBC probably streams significantly less than X streams for X users.

      Granted it should also be noted that a well designed p2p application requires it's bandwidth go fewer jumps, as you stream from peers whom are hopefully closer to you than the source. This should reduce the net load on the network for all involved, including the ISP over a scenario where everyone streams from the BBC.

      --
      I am not an expert. If I am misled in something, please correct me.
    5. Re:What's the problem? by urcreepyneighbor · · Score: 1

      the consumer side of things (ISPs) was knowingly undersold and ISPs build flawed models that assumed bandwidth will not be used much *cough* AOL.
      --
      "The fight for freedom has only just begun." - Geert Wilders
    6. Re:What's the problem? by dosboot · · Score: 1

      It is hardly a 'full pipe' being sold to the BBC if the other end of the pipe can't use it.

    7. Re:What's the problem? by Anonymous Coward · · Score: 0

      The problem my dear friend is that Benny Hill was on ITV, not the BBC

    8. Re:What's the problem? by Keeper+Of+Keys · · Score: 1

      Actually I don't think Benny Hill ever worked for the BBC.

  16. duh by legoman666 · · Score: 1

    This is as rediculous as trying to make YouTube or any other high bandwidth site pay for the extra bandwidth that their users eat up. If the ISP claims they have unlimited, then the ISP should have to eat their words when push comes to shove and all the users actually want to utilize 10% of the "unlimited" bandwidth they're supposed to be getting.

  17. New Google App Engine Proxy Saves British ISPs by Saint+Aardvark · · Score: 4, Funny

    LONDON (AP) -- Google Apps today announced its first big hit: an AsciiArt video streaming proxy aimed at struggling British ISPs.

    Coded by a Melvin Haymeggle, a young college student, in a little under 18 hours, the proxy uses the open-source video player MPlayer, and the video display library aalib, to convert streaming video on-the-fly into ASCII art.

    "At first it was just a joke between me and a few friends," said Haymeggle. "Me and my roommates used it to mess with people leaching our wireless to watch porn. But then Google App Engine was announced, and we figured it would be fun to write up some Python bindings for it."

    The announcement comes at a perilous time for British ISPs, who have been struggling to come to terms with the increased demand for on-demand video as a result of BBC's iPlayer.

    "We were shocked -- shocked! -- to realize that new Internet applications result in increased use of resources like bandwidth," said Charles Freskell, a spokesman for the British ISPs Association. "We were on the verge of sending a bill to the BBC when this proxy came along."

    "Of course, we're still going to be monetizing content ruthlessly," he added quickly.

    The application quickly and seamlessly converts the iPlayer's 1024x960, 24-bit colour, 30 frame-per-second video stream into an 80x25, 8-bit greyscale, 4 frame-per-second video stream. It is estimated that the proxy will save over 9 petabytes per furlong-fortnight.

    Free Software Foundation founder Richard Stallman could not be reached for comment. "He's just mad that everyone has forgotten this was available in Emacs since 1997," said a source close to the open source figurehead.

    1. Re:New Google App Engine Proxy Saves British ISPs by Culture20 · · Score: 1

      Lovely, more "emacs versus vi" flamebait. When will people learn that ASCII art movies are best viewed in ed?

    2. Re:New Google App Engine Proxy Saves British ISPs by Anonymous Coward · · Score: 0
      An excellent plan, with just two minor flaws:
      • Printable ASCII only gives 6.57 bits per pixel at best, and you have to compute the response curve of the terminal (which varies with the weight of the font used) and apply dithering for photorealistic results.
      • And you can't just slop together mplayer and aalib. You need liba52 as well to transcode the Dolby Digital bitstream, and reserve some bandwidth in the output for ASCII BEL characters. You might even need a second terminal behind the viewers to produce a convincing soundstage.
    3. Re:New Google App Engine Proxy Saves British ISPs by bestinshow · · Score: 1

      I have to use edlin to create ASCII art movies!

      In real time. With a ZX80 membrane keyboard. And because we've moved to video on demand, I have to do it for 50 users at the same time!

      Think about the ASCII art movie writers :(

      It's been 13 minutes since you last successfully posted a comment. orly.

    4. Re:New Google App Engine Proxy Saves British ISPs by Eli+Gottlieb · · Score: 1

      DAMNIT EMACS! Real programmers use butterflies!

  18. What if ... by Skapare · · Score: 1

    What if the ISP that provides BBC with bandwidth for all that video wanted to charge all the broadband users for the cost of extra capacity for having caused BBC to use what BBC is already paying for?

    --
    now we need to go OSS in diesel cars
  19. Reinvest Your Profits by hardburn · · Score: 3, Insightful

    When ISPs ask "who's going to pay for new infrastructure?", the answer should aways be "you are, in the form of reinvesting your profits into new development, like every other business does, you useless fracks". The "useless frack" part should be put at the end of most statements when dealing with government-mandated monopolies.

    --
    Not a typewriter
    1. Re:Reinvest Your Profits by Keeper+Of+Keys · · Score: 1

      government-mandated monopolies. ... what, like the BBC? UK ISPs are now lovely free agents with lovely competition between them. BT used to be a state mandated monopoly, but that ended long before anyone heard the phrase "ISP".
  20. Because it sucks for entertainment. by maillemaker · · Score: 4, Interesting

    Home internet service is, for me, an entertainment service.

    I would /hate/ the idea of pay-as-you-go internet service, because I would /constantly/ be worried, every time I logged on, about how much money I was spending. Consequently, I would not use it at all.

    Internet access is flat-rate or nothing for me.

    --
    A work that expires before its copyright never enters the public domain and thus enjoys eternal copyright protection.
    1. Re:Because it sucks for entertainment. by MrSteveSD · · Score: 1

      That's how I used to treat the internet in the dial up days when I had to pay for all the calls. It's wasn't very enjoyable at all.

  21. peak phone usage by CustomDesigned · · Score: 4, Insightful
    You don't have to talk slower, but you *do* get "All circuits are busy, please try later." If QoS was implemented, then VoIP (and live video) connections would have a "guarantee bandwidth" tag that would block the connection until sufficient bandwidth was available, and then reserve the bandwidth for the remainder of the connection. Bittorrent connections would have an "as available" tag to minimize cost.

    Under an endpoint driven QoS scheme, if millions of consumers all try to watch the latest BBC special at once, most of them will get the "all connections busy" error. They can then wait (like with POTS), or just start up a bittorrent so that the show will be stored locally when they come back later.

    The key to ethical QoS schemes is that the endpoints should do the tagging, *not* the ISP. The ISP should just charge for the tagging. Currently, the ISP decides which kinds of traffic are "unacceptable" and throttles them. That is unacceptable. QoS can make the internet work at least as well as the POTS network.

    1. Re:peak phone usage by Kimos · · Score: 1

      You don't have to talk slower, but you *do* get "All circuits are busy, please try later." If QoS was implemented, then VoIP (and live video) connections would have a "guarantee bandwidth" tag that would block the connection until sufficient bandwidth was available, and then reserve the bandwidth for the remainder of the connection. Bittorrent connections would have an "as available" tag to minimize cost. ... And this will work for days until someone cracks open the source to $TORRENT_CLIENT and gets it to mark all torrent traffic as "guarantee bandwidth" and the whole system grinds to a halt, there's no bandwidth for legitimate real time applications, and we're back to where we were.
    2. Re:peak phone usage by CustomDesigned · · Score: 1

      ... And this will work for days until someone cracks open the source to $TORRENT_CLIENT and gets it to mark all torrent traffic as "guarantee bandwidth" and the whole system grinds to a halt, there's no bandwidth for legitimate real time applications, and we're back to where we were.

      They are welcome to do that. It will cost them through the nose, but if they can afford it... Maybe you missed the part about charging for QoS. VoIP tagged data bandwidth would sell for something similar to cell phone calls.

    3. Re:peak phone usage by LingNoi · · Score: 1

      Awesome, remind me to hack all your programs to add this stupid tag idea..

    4. Re:peak phone usage by alecwood · · Score: 0

      Yes but it's a no brainer that such a QoS system would, in the end, evolve into a fee paid service delivered by the ISP in question, who would change the tags according to fees paid buy the content provider. So, homepages etc would trave through the network at 20 bits per hour, while anything from News International Corp or Disney would get 1G/s. The poor user at the end would just become a paying victim of this QoS.

      --
      Real happiness lies in the completion of work using your own brains and skills.
  22. $1,000 offer to anyone by Anonymous Coward · · Score: 1, Funny

    If you can provide proof to me that you have a regular residential connection and are getting the full advertised bandwidth sustained over a 30 minute period, and get this proof to me before 14:45 EST today, I will give you $1,000. For everyone else, you can now sue your ISP, because you now have a financial damage.

  23. Utter foolishness by cdrguru · · Score: 3, Interesting

    The amount of idiocy here is amazing. Most people seem to have the historical perspective of a three-year-old. And, they have about the same understanding of the marketplace.

    Today, ISPs pay for bandwidth resources. They are indeed responsible at some level of compensation for how much they are sucking down from elsewhere on the network. Then they have their own infrastructure to contend with. Let's ignore for a moment that their infrastructure isn't quite up to the task of 10x (or 100x) increases in demand.

    The ISP suddenly is sucking down 10x more stuff than they were before. This upsets all sorts of nice balances they have worked out with peering arrangements and the like. So, now the folks they are sucking it down from - higher tier carriers - want them to pay fro all this extra bandwidth. What, did you think they just plugged in and got whatever they wanted?

    Next we have the problem that for the last 10-15 years or so the Internet has been defined by web surfing and email and not much else. Sure it would have been nice if a few ISPs had been forward-thinking enough to build out 10x the capacity they needed to operate. You know, just in case some need came along. Suprisingly, this isn't a very effective way to operate a business.

    Finally, in the US (and I suspect elsewere as well) the Internet has grown to the proportions it has primarily because it has been incredibly cheap. What started out as $25 a month for dial-up became $15 a month for DSL. Were these prices sustainable in the face of increased usage? No. Heck, they were sustainable in the face of any usage at all because it was to build market share and prove to the investors that this "Internet" think actually was something people were interested in.

    Today, you have businesses paying $400 a month for a T1 circuit that is 1.5Mb while home users are paying $50 a month for 15Mb. The home folks are getting a deal based on the bandwidth not really being used. If you were paying for guaranteed bandwidth capacity, like the business with the T1 is, you would be paying lots more. Probably not $4000 a month (10x a T1) but no way would it be $50 or even $100 a month. Expecting to have 15Mb access 24x7 for $50 a month will get you disappointed. Badly.

    The reality of the situation in the US today is that the costs are finally beginning to come down a little - like maybe $300 for that T1 instead of $400. But on the consumer front if the ISPs can't justify shared bandwidth where the average use is far far less than the possible maximum, today's pricing isn't going to hold. At some level there is a cost-per-Mb that isn't going to go away. If you want to be assured of 15Mb access with 15Mb being used constantly you are really going to have to pay for 15Mb. Today, you are paying for something more like 0.005Mb and the providers "know" that is the real level of utilization.

    When the level of utilization changes, they are going to have to eventually upgrade the system. Eventually. This isn't going to happen overnight because of the costs involved. Should they have done it before? Maybe. But as of a couple of years ago the majority of use was still email and web browsing and everyone was happy with their 0.005Mb slice of the pie.

    I'd bet on people getting more access capability but not a lot more total capacity in the near term. That means things like 20Mb bandwidth that bogs down a lot at peak times and caps on total utilization. I'd also bet on some big price changes coming down. You want to download 20Gb a month at 15Mb/sec? Sure, but you are going to pay. And start paying a lot closer to what dedicated bandwidth costs businesses today.

    1. Re:Utter foolishness by Anonymous Coward · · Score: 0

      Wow, you have completely lost the point of this entire discussion haven't you? The facts are ISPs across many countries have declared unlimited bandwidth packages to their customers in their advertisements and even stated that upon subscribing to their services, the customers never assumed anything as to what you're making it out to be based off all your ramblings. Now these ISPs are bitching that their customers are actually doing exactly what they stated that they could!

      Now the whole business level connectivity discussion is just off-topic, but let's look at it. Businesses pay a huge price for their connections for a reason, because they get guaranteed level of service such as exactly how much throughput, burst throughput, and expected bandwidth they will receive that the business customer and ISP have agreed to on a contract. Not to mention getting a T1 or T3, OC192, etc... is specifically meant for a pure dedicated connection which is where most of the cost comes from, not necessarily the allocated bandwidth coming across the line.

      Mean while consumer level customers, you know the ones that use cable or ADSL, are never guaranteed anything at any given instance of time. So, there is a whole world of a difference between consumer and business level internet connectivity packages, therefore don't even try to compare the two and basically state that these customers are getting what they deserve for being spoiled and should pony up for more if they want more. It isn't about that at all, it's all about ISPs lying to their consumer level customers in the first place!

      --Somebody who gives a damn!

    2. Re:Utter foolishness by colesw · · Score: 1

      I think you totally miss the point. Why is a ISP even offering 15Mb access when it can't provide 10Mb, or 5Mb or even 2Mb in some areas? Hell I hate DSL for this very reason, I pay for a up to 5Mb connection, because of distance I sync up at 2.6Mb, and I pay the same, or would if I didn't get it free from work, which is also how I know exactly what I'm syncing up at, where as 99% of the customers out there have no idea. The only reason they offer these higher speeds is to sound good for marketing purposes only, because once you start using those speeds for more than a burstable period of time you start getting notices about abuse. Working for a small ISP we flat out tell people that we don't actively monitor bandwidth usage, but if we do notice large amount of usage we may ask you to calm it down a little which happens very rarely. We provide a hard cap on the amount of usage, and we wouldn't even offer 5Mb connections, except Bell Canada forces us to (we can over 512Kb or 5Mb, there is no other tier's for residential access). We would have loved if the rates had stayed at 1.5Mb, we had a lot less support calls back then (since a larger portion of the city can get 1.5Mb).

    3. Re:Utter foolishness by Anonymous Coward · · Score: 0


      When the level of utilization changes, they are going to have to eventually upgrade the system. Eventually. This isn't going to happen overnight because of the costs involved. Should they have done it before? Maybe. But as of a couple of years ago the majority of use was still email and web browsing and everyone was happy with their 0.005Mb slice of the pie.


      Except this is NEVER going to happen.

      1. Killer App (iPlayer) results in change in utilization.
      2. Current infrastructure and business models can't deal with it, so they find a way to kill it.
      3. Utilization returns to where it was before the disruptive technology, so there is no business case to upgrade infrastructure or shift business model
      4. lather, rinse, repeat.

    4. Re:Utter foolishness by kindbud · · Score: 1
      What, did you think they just plugged in and got whatever they wanted?

      What do I care? They sold me Unlimited Internet Service.

      unlimited
      -adjective
      1. not limited; unrestricted; unconfined: unlimited trade.
      2. boundless; infinite; vast: the unlimited skies.
      3. without any qualification or exception; unconditional.


      Shouldn't I expect to receive just what I was sold? If the vendor promised something he can't deliver, how is that the customer's fault?
      --
      Edith Keeler Must Die
    5. Re:Utter foolishness by NexusTw1n · · Score: 2, Insightful

      When the level of utilization changes, they are going to have to eventually upgrade the system. Eventually. This isn't going to happen overnight because of the costs involved. Should they have done it before? Maybe.
      The problem at least in the UK is that 2-3 years ago most people were on 0.5MB ADSL and that was good enough for email and surfing for most people.

      The ISPs then had a new product to sell - ADSL2, with speeds up to 8 Meg, and they advertised it like crazy and they promised Dad could read email, while mum was downloading showtunes from itunes, while Son was playing online games, and Daughter was downloading funny clips from youtube.

      They wanted everyone to move to the new system and they deliberately hyped all the bandwidth hogging services as the reason you really should move to faster broadband.

      Stupidly they fought for market share on price at the same time, some ISPs were offering free home broadband with your mobile phone price plan for example. At the time even pro consumer groups were saying the prices were too low and unsustainable.

      So here we are a few years later, ISPs are shocked that people are using bandwith hogging services, they themselves promoted, and because of the price war, margins are too tight to widen pipes.

      iPlayer has proven such a success there isn't a hope in hell of the BBC being made to stop the service and any money the BBC has to pay out, comes out of the licence fee, and that isn't going to happen either. The ISPs dug their own grave and some aren't going to dig their way out.
      --
      It has become appallingly obvious that our technology has exceeded our humanity. --Albert Einstein
    6. Re:Utter foolishness by shish · · Score: 1

      Sure it would have been nice if a few ISPs had been forward-thinking enough to build out 10x the capacity they needed to operate.

      The point isn't "They failed to have the capacity which they may need tomorrow" (perfectly reasonable), but "they failed to have the capacity they are advertising today" (fraud)~

      --
      I mod down anyone who says "I will be modded down for this", regardless of the rest of their comment
    7. Re:Utter foolishness by jimicus · · Score: 1

      I appreciate what you're saying as being a truth of the current ISP industry.

      However, I believe it can be boiled down to a few sentences:

      "ISPs realised that most people are never going to use anything like the kind of bandwidth they're paying for. It therefore made sense to sell significantly more bandwidth than they actually had available.

      Unfortunately, they didn't account for the possibility that one day, a lot of people might actually start to use that bandwidth. This has seriously damaged their business model because they can't offer unlimited Internet access for $50/month any more."

      I don't see how a business model based on selling something you don't own in the first place (surely a risky proposition) is my problem as a customer. Nor do I see how it is the BBCs problem as a content provider.

      Sucks to be a small ISP (rather than a tier 1 or 2), but that's their problem.

    8. Re:Utter foolishness by AK+Marc · · Score: 2, Insightful

      Next we have the problem that for the last 10-15 years or so the Internet has been defined by web surfing and email and not much else. Sure it would have been nice if a few ISPs had been forward-thinking enough to build out 10x the capacity they needed to operate. You know, just in case some need came along. Suprisingly, this isn't a very effective way to operate a business.

      If people weren't using it, then they wouldn't pay $1 more for 15 Mbps over 1 Mbps. Why are they offering such high speed packages? Because they know people want it. They are selling something they know people want, yet they aren't able to deliver. It hasn't "snuck" up on them. The ISPs have been steadily increasing their package speeds. If they haven't been increasing their core at the same rate (and they haven't) then it is their own fault, and not because of any unexpected demand. It may be that in the post 2000 years spending on the core has decreased while desire for revenue (sell higher priced packages) has increased. But just because they haven't been doing what they know is technically required for a stable network doesn't mean they didn't see it coming or excuse them when the network approaches unusability under increased demand. If the packages don't make sense financially, they shouldn't have offered them.

      And start paying a lot closer to what dedicated bandwidth costs businesses today.

      You talked about T1 pricing. One reason that's an issue is because of local loops. The phone company charges anywhere from $100 to $300 (or more) just to connect one end to the other. That's the greatest cost for a T1. Then add the increased support. In reality, the data flowing over the wire is almost free. It's getting the dedicated wires to the ISP and the increased level of service (ever have a phone company tech spend 20 hours at your home for a single 1.5Mbps DSL connection? I've had it with a T1, and it's not that uncommon when there are minor intermittent issues). The ISPs saw this coming. They charged more where they could, paid less where they could, and there is a collision happening between the two.

  24. Internet in Dark Ages by CranberryKing · · Score: 1

    ISP's should change their 'business' name to WEB Service Provider if they are going to make any assumptions about what applications I use and what is reasonable bandwidth. This mentality is part of what stifles Internet innovation, and why we are currently trying to force a world wide web browser to be everything it was never intended to be, ie: a platform in itself for applications. I'm paying for a tcp/ip connection and how I use that is up to me.

  25. The irony by Alioth · · Score: 5, Insightful

    The irony is, of course, is the ISPs all put out flashy ads about how broadband allows you to get music and video.

    But as soon as people do just what the service was explicitly advertised to do...the ISPs all start bleating.

    I don't have any sympathy for them. They did it to themselves - they set the expectation you could use broadband to watch video, why are they acting all surprised when people do just that?

  26. Why do ISPs pretend their customers aren't paying? by araemo · · Score: 1

    Why do ISPs pretend that their customers aren't paying them to access the content?

    "Google should pay us to use our Pipes" "BBC should pay us to send video to our customers"

    What BS. Google is paying to put data onto the internet. BBC is paying for the same privilege.

    The ISP's customers are paying to get/send data to the internet. The customers download data from BBC. Two ISPs are getting paid for this transaction.

    If you don't like it, get out of the ISP business. If you want to stay in, but your customers are using too much bandwidth, either raise prices, or limit their bandwidth. It's a simple solution, and most ISPs have done it for years. ISPs calculate how much bandwidth they have, and give each customer more than their 'fair share', because they know that not all customers will use all their bandwidth 24/7. The better ISPs do this calculation regularly, and compare it to the real traffic use of their customers, and reduce the bandwidth limits(or increase the available bandwidth) as needed to keep the network running smoothly.

  27. I'm going to get flamed to shit for this but... by damburger · · Score: 1

    Renationalise BT. It is the only way

    The idea to privatise it came from the discredited market fundamentalists of the Thatcher era, and now its time to undo their foaming-at-the-mouth idealism and get the UK telecoms system back on track.

    Make BT a profit-making enterprise has had the quite predictable affect that they've put profit ahead of modernising the IT industry and now we are left with a network that makes mainland Europe piss themselves laughing (I've heard of the prices and bandwidth they can get in Sweden. It makes me cry). Despite being the second largest economy in Europe, we are behind many European countries in terms of IT infrastructure:

    http://news.bbc.co.uk/1/hi/business/7338252.stm
    --
    If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    1. Re:I'm going to get flamed to shit for this but... by LingNoi · · Score: 1

      Same with the trains, they have train stations built and unused. They cost millions of pounds. What do we have? A broken privatized service which over charges, never runs on time, doesn't repair track and gets people killed.

    2. Re:I'm going to get flamed to shit for this but... by lordholm · · Score: 1

      Yes, but the Swedish telecom market works well, because it is extremely competitive.

      It is also privatised. For example, Vodaphone sold off their mobile phone branch in Sweden, citing to much competition in the market. The fact is that the market is working exactly as it should do in Sweden when it comes to telecom and Internet; and it is due to fairly well handled privatisation and regulation on the points where it is needed that it works so well.

      This extremely aggressive and almost perfect market, has lead to ridiculously low prices (I think a text is roughly about 2-3p on some of the mobile pre-payed options) when compared to the rest of Europe. When I first moved from Sweden to the Netherlands I was chocked by the high prices for Internet and mobile contracts, when I moved to the UK I was equally chocked, mostly since this is a rather backward place when it comes to technology.

      --
      "Civis Europaeus sum!"
    3. Re:I'm going to get flamed to shit for this but... by Alioth · · Score: 1

      You probably don't remember what it was like when BT was still the GPO. If it had never been privatised, we would probably still have Strowger and crossbar telephone exchanges as the prevailing telecoms tech running today (as it was, they lasted until the 1990s - there wasn't a serious drive to go digital until BT was privatised), and a months long waiting list if you wanted a new phone line (and then it'd be supplied with a DACS box and not even usable with a 2400 bps modem let alone 56k or ADSL), and you would have to take whatever kind of phone the GPO had, not a phone of your choice...and it would be hardwired into the wall not socketed.

      Just look at other places with state owned telcos - laws being enacted to ban things like VoIP.

    4. Re:I'm going to get flamed to shit for this but... by Anonymous Coward · · Score: 0

      You seem to have a rather selective memory of the Thatcher era (assuming you even have a memory of it and were alive during that period of course).

      Modernising the UK's industries was one of the things they actually did right, getting rid of state subsidised mining was essential because it was costing us more than it was gaining us, harming our economy heavily - this is the same thing holding France's economy back from keeping up with ours nowadays with their farming subsidies.

      It's probably also worth pointing out that Thatcher actually wanted to mandate BT into laying fibre to every home all the way back in the 80s but OFCOM ruled against it due to worries of this allowing them to maintain a monopoly longer than ever.

      I know some people like to blame Thatcher still for everything that's wrong in the country but for everything they did wrong, the Falklands and modernisation of UK business and technology paths were the things her goverment did right and it is in fact the British Labour goverment that's was sponging off the groundwork they laid in this respect. It gets worse however, whilst they were sponging successfully off the Thatcher goverments earlier successes in these areas through to the early 21st century they have for the past 5 years or so eventually been reversing all the good in these areas. With a goverment lack of will to stand up to OFCOM and force it into pushing BT to roll out 21cn, pushing for changes in the industry to rollout fibre to home, the cuts to important physics funding and so on it's clear that our current Labour goverment is technologically illiterate and incompetent. They're too busy micro-managing everyone's lives, getting too involved in things like telling kids what they can and can't eat rather than spending time on the important stuff, like ensuring a strong future economy for our nation.

      Oh and don't worry, I'm not pro-Conservative or anything, I think a Cameron goverment would be just as backwards and atrocious, if anything I'll be supporting Lib Dems next election.

    5. Re:I'm going to get flamed to shit for this but... by damburger · · Score: 1

      You seem to have a rather selective memory of the Thatcher era (assuming you even have a memory of it and were alive during that period of course). Modernising the UK's industries was one of the things they actually did right, getting rid of state subsidised mining was essential because it was costing us more than it was gaining us, harming our economy heavily - this is the same thing holding France's economy back from keeping up with ours nowadays with their farming subsidies.
      Watch a documentary called 'the league of gentleman'. Its on youtube but you might have to look for it a while for obvious reasons. The myth of Thatcher as some kind of economic genius who did what had to be done to save our economy is utter bullshit, even by the accounts of her allies at the time.

      I know some people like to blame Thatcher still for everything that's wrong in the country but for everything they did wrong, the Falklands and modernisation of UK business and technology paths were the things her goverment did right and it is in fact the British Labour goverment that's was sponging off the groundwork they laid in this respect.
      The Falklands war wasn't a success, it was an utter failure to recognise a genuine threat and downsizing the military in the face of it. Had the Argies waited about a year the Navy would've been left in no state to retake the islands. And our industry wasn't 'modernised' it was crushed for some wacky economic theory. We now lag behind Europe in most technologies and whilst the decline started before Thatcher she if anything hastened it.

      With a goverment lack of will to stand up to OFCOM and force it into pushing BT to roll out 21cn, pushing for changes in the industry to rollout fibre to home, the cuts to important physics funding and so on it's clear that our current Labour goverment is technologically illiterate and incompetent.
      You can't complain that Labour followed everything Thatcher did (true) and then imply their policies are worse. Reducing public spending on things like science is textbook monetarist policy. Allowing the privatised BT to do what they hell it likes to keep milking its customers is also exactly what the conservatives would do.
      --
      If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
  28. Wait for failure before bringing in government by SuperKendall · · Score: 1

    that is exactly what is going on, it is extortion. i am not one for BIG government regulation but there needs to be oversight of some sort, because if not then both the websites that serve news and other content and the customers will be squeezed by the ISPs because they have the keys to the tubes...

    Honestly, how is the ISP that's going to have any leverage over the BBC?

    Sure the ISP can send a bill. And then the BBC can laugh. And then the ISP can cut off customer access to the iPlayer, and THEN they can deal with the malestrom of calls from angry customers who want it back or they'll switch to another ISP.

    There's every indication that the market is working just fine - despite blustery threats from different parties we are not actually seeing a problem to date. Please don't call for regulation which can only hamper everyone and screw up the internet far worse than you could ever possibly imagine.

    This goes for the US as well as the UK. Who really thinks ISP's are going to make Apple and Google and other large content providers pay more money just so customers can reach them Not gonna happen, despite what ISP's threaten.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Wait for failure before bringing in government by Kimos · · Score: 3, Insightful

      And then the ISP can cut off customer access to the iPlayer, and THEN they can deal with the malestrom of calls from angry customers who want it back or they'll switch to another ISP. The ISPs won't cut customers off from the iPlayer, that would be far too obvious and you're right, customers would complain and switch. What they'll do in stead is use shaping and throttling to limit access to iPlayer or iPlayer-like traffic. When people only see "Buffering..." rather than their BBC program of choice, they'll complain to the BBC. The BBC will tell them it's not the fault of their application and blame the ISP. The ISP will say they don't troubleshoot individual websites, and tell the customer their connection is working fine.

      Most customers don't have any idea how the internet works. And that's fine. It's a big complex system, and really they only need to know enough to get by. The problem is that ISPs can use that lack of understanding to abuse customers like this. It's what makes the net neutrality issue such a serious one.
    2. Re:Wait for failure before bringing in government by Sleepy · · Score: 2, Insightful

      >Honestly, how is the ISP that's going to have any leverage over the BBC?

      >Sure the ISP can send a bill.

      A rhetorical question, or better still a "strawman" of your choosing that has nothing to do with the issue discussed.

      If you are going to drag in the "regulation" boogeyman of the libertarian, consider that cartel-like collusion is the OPPOSITE of a free market machine.

      The ISP's are PERFECTLY capable of selling "metered" service by the megabyte to the consumer. This is a fact, and no one decries such plainly worded terms of service.

      The ISPs want to keep promising "unlimited" service and mislead the customer, and they want to do it by colluding on a single domain to bring them down... in effect the ISPs want to derail what has been until now a free market. A free market doesn't care if the bytes you consume on your "unlimited" Internet are Google's bytes or the BBC.

    3. Re:Wait for failure before bringing in government by shutdown+-p+now · · Score: 1

      What will happen is, BBC will put a list of unsupported ISPs somewhere near the "Download" button, in large, visible font, and a suggestion to contact the ISP to resolve the issue.

  29. Fixed Cost Period by tthomas48 · · Score: 0, Offtopic

    The Internet will stay fixed cost. If ISPs start any anti-consumer practices that affect real-world bills they're going to see a massive backlash. And the public is going to start wondering if perhaps the reason that prices for bandwidth are so high is because the internet backbone is controlled by a monopoly. A monopoly that should be split up so that there can be affordable Internet.

    Broadband is currently too expensive. Not too cheap. Cell phone plans are ridiculously expensive. This isn't due to the cost of doing business. It's due to the cost of supporting a worldwide phone monopoly. Break up AT&T.

    Heck this might be a great way to stimulate our economy. Think how many jobs would be created if the cell, internet and phone networks were open to any company. Think of the innovation.

  30. How to fight it: by SanityInAnarchy · · Score: 1

    If you are Google, or the BBC, and you notice an ISP intentionally degrading service, redirect all traffic from that ISP to a page explaining the situation, with a link to the "contact us" page of the ISP.

    If Google ever did this, I imagine neutrality issues would be resolved in days. The BBC should have a decent shot, right?

    --
    Don't thank God, thank a doctor!
  31. Of course ISPs oversubscribe bandwidth... by Anonymous Coward · · Score: 1, Interesting

    ... and people who call doing it 'dishonest' or 'fraud' don't understand the basics of business, or how real economies work. The dishonesty lies in the marketing, not the business model.

    Oversubscription is a completely normal practice in many industries. Case in point: the banking industry. The amount of cash that banks hold is typically only between 5-10% of the money that it owes in deposits, meaning if everyone tried to withdraw 10% of their money at once, the bank would go broke. That's called a run on a bank, and it almost happened to some UK bank not too long ago before the government bailed it out. However, we don't accuse the bank of 'fraud' or 'dishonesty' because normally, people don't all try to withdraw their money at once. In fact, banks are (traditionally) the links between the consumer and business side of the economy, since the bank can then take the money that was just deposited and loan it out to businesses so they can invest and grow, or loan it to you so you can buy a house. If banks didn't 'oversubscribe' deposited money, that would severely restrict growth since there would be a severe lack of capital.

    As a service provider, it's perfectly right to take into account the fact that not everyone will take advantage of your services to the maximum extent possible. If ISPs did not oversubscribe at ALL, then you would be guaranteed to see higher prices for all consumers. That's a situation that benefits no one.

    The fact that most ISPs (at least in the States) have an unlimited billing model reflects the fact that the available capacity relative to utilized capacity was very high in the past. If I recall correctly, unlimited access plans became popular around the mid-90s on DIAL-UP, when the pipe from the home to the ISP was probably very small compared to the capacity the ISP had to the rest of the internet. In this kind of situation, trying to bill people by the hour would have been uneconomical, since the costs of maintaining a billing system would have exceeded the benefit to both the consumer and to the ISP -- the ISP knows that even a heavy user can't really ruin things for others on the same local hub, and most users would have approximately equal use of bandwidth, since there's only so much you can fit down a dial-up pipe.

    Now the economic situation's changed--ISPs have probably underinvested in infrastructure, so they ARE being limited by their own connection to the net. At the same time, the ratio of usage between the heaviest and lightest users has probably widened considerably than a decade ago. Billing people according to usage might make (economic) sense again.

    I wish ISPs would be 'more honest' with their language, but it will probably take legislation or regulation to force them to do so. Assuming there's competition, an ISP that advertises 'unlimited' usage is going to look better than a competitor that's honest about bandwidth caps. While YOU may appreciate honesty and candor, it seems pretty clear that the distinction would be lost on consumers who don't read Slashdot ;)

    1. Re:Of course ISPs oversubscribe bandwidth... by LingNoi · · Score: 1

      Selling "Unlimited" internet when it's not is fraud. A bank playing high risk bets with peoples savings, is also what I'd call dishonest and possibly criminal.

      Are you seeing the picture here?

    2. Re:Of course ISPs oversubscribe bandwidth... by Anonymous Coward · · Score: 0

      If the ISP cuts you off for actually trying to use 'unlimited' access, then I agree. My point was that oversubscription, in and of itself, is not fraud, and is actually essential to how many industries work--a point that many people seem to have missed above.

      Also, banks by and large can't make high-risk investments with people's savings. You're right about it being illegal -- laws dating back to the 1930s prevent them from playing fast and loose with other people's money. And that's exactly my point--with the proper legal oversight, this business model makes sense and benefits consumers. But I agree, calling bandwidth 'unlimited' when it really isn't is deceptive marketing at best and fraud at worst.

  32. But metering is fine by SuperKendall · · Score: 1

    If you are going to drag in the "regulation" boogeyman of the libertarian, consider that cartel-like collusion is the OPPOSITE of a free market machine.

    And that's why I'm against things like cable companies having a lock on service in an area.

    The ISP's are PERFECTLY capable of selling "metered" service by the megabyte to the consumer. This is a fact, and no one decries such plainly worded terms of service.

    Metering however is (to my mind) the best possible outcome. It most naturally fits with what is really going on anyway (eventually someone is paying for bandwidth consumed) AND it allows for someone who really wants and needs a very high cap on bandwidth, or burst rates, to potentially be able to get that through a consumer service.

    Metered internet would not really be any more expensive for almost anyone, and then it could bring about competition based on rates charged per MB instead of specious claims about how "blazing fast" cable modem is over DSL and vice versa.

    The ISPs want to keep promising "unlimited" service and mislead the customer

    I don't think they do it to mislead. They do it because everyone else does it, and they have to follow suit (though admittedly they don't lose any sleep over this). Just another reason why metered service is such a good idea, because it would bring along with it some truth in advertising perhaps.

    in effect the ISPs want to derail what has been until now a free market. A free market doesn't care if the bytes you consume on your "unlimited" Internet are Google's bytes or the BBC.

    Of course the ISP's want to do this. But even if they collude the power of the content providers along with demand from consumers is enough to keep them from succeeding. And frankly the ISP's are not even organized enough to collude very well.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:But metering is fine by Sleepy · · Score: 1

      >>The ISPs want to keep promising "unlimited" service and mislead the customer

      >I don't think they do it to mislead. They do it because everyone else does it, and they have to follow suit (though admittedly they don't lose any sleep over this). Just another reason why metered service is such a good idea, because it would bring along with it some truth in advertising perhaps.

      Absolutely they do it to mislead. Thing about the fact that this very point is under such strong contention, on two fronts: consumers who get shut off for crossing an undocumented usage limit, and attempts to legislate (actually, it's more like getting a legislation EXEMPTION from anti-trust law).

      So what I am saying here is the ISPs absolutely and positively know they are misleading consumers, and they do not want ANYTHING to stop their false claims. Since reality does not agree with their definition of unlimited, they are redefining reality. Or as you put it, they're following each other. At this point our difference is probably semantics... the ISPs are wrong on more than one level.

      I'll go a step further - the ISPs collectively are holding back broadband and so the US economy. It's so disappointing to see US broadband rates below 50%.

  33. Wrong business model/ by ze_jua · · Score: 1

    ISP "just" have to restore the original model of their business : You pay when you are sending data over the network (It's easy, it's like real mail).

    The Bandwidth offered to content providers (here the BBC) is maybe simply to cheap, if the network can't handle all of this. Offer vs demand, it's Market economy: Sometimes it sucks, sometimes it works. Here it's the solution.

    1. Re:Wrong business model/ by _Shad0w_ · · Score: 1

      The BBC uses a mixture of peering and transit connections: BBC Internet Network Information. You used to be able to look at all the bandwidth graphs on that site as well, but it looks like they've locked them to internal viewing only.

      --

      Yeah, I had a sig once; I got bored of it.

  34. Virgin Media and it'sThrottling Policy by MrSteveSD · · Score: 1

    If you use Virgin Media "broadband" in the UK, you will find that after downloading a program from IPlayer, or any other legal service, your speed will be throttled right down as a punishment. It really makes their service look quite unusable in the modern world of legal video downloads. They even have the cheek to try to push their higher speed packages on you, but what's the point of a higher speed if you are just going to be throttled right down when you actually use it.

  35. Haven't we been here before? by tacokill · · Score: 4, Insightful

    Back in the 80's and 90's, we already tried doing metered service. AOL, Compuserve, Genie, and other ISP's had hourly rates back in those days.

    It made their product a niche product and eventually ALL of those companies abandoned that billing scheme in favor of unlimited pricing. Guess what happened? The internet hit critical mass BECAUSE they changed to "unlimited" monthly plans.

    So now, in 2008, we are looking back into metered service? Good luck with that. My gut tells me "the people" will reject it. Just like they did back in the 80's and 90's. As soon as someone (Netzero) offered all you can eat for one price....the other competitors started bleeding customers. It will be the same this time around.

    People don't want to look over their shoulders or monitor their usage. They do it for cell phones because they have to (no other choice). Not true for ISP's.

    1. Re:Haven't we been here before? by Dhalka226 · · Score: 1

      My gut tells me "the people" will reject it. Just like they did back in the 80's and 90's.

      They did, and they will again.

      This goes back to before the spread of the Internet at all, at least back to the telephone systems. The telephone companies did some surveys and found that customers would prefer an unlimited plan even if they could be shown definitively that they would save money by using a metered one, for exactly the reasons already mentioned: People appreciated the convenience of not being worried about the minutes. They didn't want to feel rushed on their call or like they'd better hang up on their mother because they may be low on minutes. Today, of course, nearly all phone plans are unlimited (excepting international).

      It amuses me to watch this happening all over again with cell phones. Yes, there are a lot of minute plans in existence already--part of me seriously thinks to milk it for all its worth--but if you watch, more and more, all the plans are beginning to offer unlimited. Same with text messaging; there are pay-as-you-go, some bundles, but more and more "unlimited text" is being used as a selling point. Soon it'll be expected.

      It's an amusing cycle.

    2. Re:Haven't we been here before? by Mr2001 · · Score: 1

      Maybe what we need is a hybrid payment system like cell phone plans, where you pay a flat rate for usage up to a certain point, and everything past that point is metered.

      In fact, ISPs pretty much already do that -- it's just that the "certain point" isn't written down anywhere, and instead of charging you more once you pass it, they throttle your connections or terminate your account.

      --
      Visual IRC: Fast. Powerful. Free.
  36. Yup, me too. by maillemaker · · Score: 1

    I was there back in the dial-up days, too. Ran my own WWIV board for a while.

    I never called charge-per-minute BBSes, and I never called long-distance BBSes, because it was so stressful being ever-aware that the minutes were ticking by.

    --
    A work that expires before its copyright never enters the public domain and thus enjoys eternal copyright protection.
  37. Common sense says by Snaller · · Score: 1

    that transfer should be free, and that its greedy ISP's trying to make money from nothing.

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    1. Re:Common sense says by totally+bogus+dude · · Score: 1

      Common sense says that transfer should be free

      Do you mean, common sense says that data transfer up to the capacity of your purchased link should be free? If so, how do you arrive at this conclusion?

    2. Re:Common sense says by Snaller · · Score: 1

      Because its not a resource which is consumed, used up or produced. Subscription should be for hardware maintenance, and bandwidth free.

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    3. Re:Common sense says by totally+bogus+dude · · Score: 1

      Okay, I understand your reasoning, however I don't think it's quite right. They don't have infinite bandwidth, and while you're downloading you are actually consuming a portion of their limited bandwidth. When you stop downloading that portion becomes available for someone else to use. This makes it a bit different to regular resources like oil, but the fundamental principle remains the same: the more you use, the less there is for others to use. Therefore, in the interest of fairness, it makes sense to charge those who regularly use a higher portion of the available bandwidth more than those who regularly use less.

      Ideally you'd be charged depending on how much bandwidth you're using while there is bandwidth contention. This could be done with a real-time display of the used capacity in their pipes, and if its at less than say 50% utilisation you pay nothing for the traffic, and above that you start paying a fee based on the portion you're using, at a rising rate until at 100% utilisation you're paying a mighty premium.

      However such a system would be too convoluted for most people to understand, and also technically difficult to implement, so a simpler "amount of downloads per month" system is usually used instead. Not quite as easy for ISPs to manage as they end up with peak periods where they need to provision more bandwidth than is used at other times of the day, but it's a lot easier for consumers to grasp.

      It's not economically feasible to provide sufficient bandwidth across the entire network for every end-user to use their full bandwidth 24/7 - users absolutely have to share the limited upstream bandwidth in order to keep costs at a reasonable level. You can get products with committed data rates which do let you use it at full capacity 24/7 without incurring additional charges, but these are very much more expensive than consumer internet access and most people would be unable to pay that; hence, it's not feasible for the consumer market.

      Assuming you got a CDR service, it still costs them in terms of hardware and labour to add more capacity to their network, and they need to recover their costs from somewhere. Again the fair thing to do is to charge heavier users more -- since they're the reason additional bandwidth is needed.

      Ultimately, you are actually paying for hardware maintenance, if you accept that "hardware maintenance" also includes all the other things required for the network to operate and to expand the capacity of it to meet demand.

  38. I can cope with this by SpaghettiPattern · · Score: 0

    As long as the ISPs don't pull my hair, scratch me with their nail or bite I can cope with this effimate nonsense.

    --

    I hadn't the slightest objection to his spending his time planning massacres for the bourgeoisie... (P.G. Wodehouse)
  39. Re:"Arggh, a killer app! Kill it!" by Anonymous Coward · · Score: 1, Insightful
    Unless you've come up with some sort of freakish business model which relies on people paying for lots of X without actually using it.

    Sounds like my local gym membership :-) Apart from in January.

  40. Way to miss the point. by Estanislao+Mart�nez · · Score: 1

    Unfortunate thing is, some other countries actually bit the bullet and invested in building that infrastructure that is so unreasonable, and now companies are going there instead and bringing their capital investment with them. South Korea comes to mind.

    You seriously think South Korea built enough backbone to support all of their population using it at the same time? Do you seriously think South Korean ISPs don't "oversell" their bandwidth too?

    You can make all the noise you want about how unreasonable it is to build ten lane highways, it doesn't change the fact that the infrastructure hasn't seen adequate investment by the big telecommunication monopolies, not just by some absolute measure pulled out of the sky, but relative to other nations.

    Strawman. The thing that GP was replying to has nothing to do with whether American ISPs have built enough bandwidth or not, or whether they've done it out of greed or whatever.

    Let's review what you said in your earlier post:

    Line costs are like a house. You add up the capacity, you divide it by the amount of capacity you promise people, that's how many people you can support on your service.

    So for example, if an ISP has a 45Gbps uplink, and promise 1.55Mbps to each subscriber, then they can only support 30,000 subscribers on that uplink.

    That's a bad argument, and GP called you on it. Line costs for the uplink aren't "like a house," they're like the street network that connects your house to the rest of the country. The uplink is a shared resource, and the question is how to use it most efficiently, so that its users get the service they need for as low a price as possible.

    People don't build networks the way you described, because it's economically inefficient. GP provided examples of many networks that aren't built like that: power, water, roads, telephone. The point of building a shared network is to lower every subscriber's cost for the amount of service they do use. A simple modification of your model is to add a percentage utilization factor. Let's suppose the correct factor is 30%; an ISP should build enough bandwidth to support 30% of its users getting full speed at once. This means that the 45Gbps uplink in the example above would support 100,000 subscribers. Since the cost of the uplink is now shared by more users, this means that each user may now pay less for their connection.

    Now, you can argue that the ISPs don't have enough uplink or backbone capacity. Fine; in the modified model, this means the ISPs have built their network with too low of an utilization factor. The problem is that you're framing your claim that the ISPs are "fraudulently" selling capacity as a claim that the architecture of their network is wrong, because they don't build out a 100% utilization network. And that's just dumb.

  41. it's the BBC not youtube! by pjeremyh · · Score: 1

    This is the BBC not youtube it's a little more complicated that you think.
    UK TV license payers have paid in full for BBC content *and* delivery of those programs ie currently BBC pay fully to get the program into your house (with money that the UK license payer has given them).
    So the ISPs request is not completely bogus, I think they're wrong but you can see where they're coming from - their customers can rightly argue that they shouldn't have to pay anything more (higher ISP charges) to receive content they've already paid for *fully* to the BBC.

    1. Re:it's the BBC not youtube! by zrq · · Score: 1

      The license fee covers the *broadcast* not the reception. So in the case of iPlayer it covers the BBC's costs of putting it on the network.

      If it covered reception too, then should viewers be able to claim a refund on their electricity bill for running a TV set ?

      Or, in this example, it would be more like the electricity companies claiming that the BBC should contribute to the costs of the peak demand created by everyone wanting to watch popular TV programs at the same time.

  42. Education about contention by KateCW · · Score: 1

    The problem is that ISPs stopped talking about contention of broadband lines at some point in the last couple of years, which has given users the impression that they are getting 8, 16 or 24Mbps guaranteed to themselves. In reality, of course, they are guaranteed a lot less than 1Mbps if you look at the actual deal (eg. 8Mbps, 50:1 contention, therefore 160Kbps guaranteed). The ISPs need to go back to their customers and re-educate them about contention, or better still explain it before the user signs up just as some of the more ethical ones used to.

    1. Re:Education about contention by LingNoi · · Score: 1

      They don't need to teach the users anything, they just need to stop advertising "Unlimited" when it's not.

      It's lying, it's dishonest and if they're going out of business they deserve it.

  43. NO NO NO by sys_mast · · Score: 1

    At one point I agreed with you, charge people for what they actually use. Makes sense right?

    Unfortuanatly you have advertising supported sites, you have windows updates that SP5 comes out and it's 300 meg(that's somewhere close to the last SQL service pack i downloaded)

    So really you come down to the issue of speed, maximum speed really is the best way to limit and sell usage.

    Now what to do about people that use 100% of the bandwidth they have 100% of the time. This is a more difficult issue to find a fair resolution to.

    BUT I've come to the conclusion that charges based upon total data downloaded does not work with our current internet.

    just my .02

    --
    Those who can, do.
  44. Roads by Mr2001 · · Score: 1

    Imagine if we built roads to the specification that they had to carry the maximum possible number of vehicles in the area at once. We'd have 4 and 6 lane highways running through most every neighborhood. OK, but imagine if we handled overcrowding on the roads the same way some ISPs want to handle overcrowding on their networks.

    Those ISPs want to block or throttle connections to services that use a lot of bandwidth. That's like your city government responding to traffic by noticing that, say, 50% of the cars on the road are traveling to/from the beach, and then closing the beach in order to reduce traffic by 50%.

    That's ridiculous, right? The roads are there to serve the people, not the other way around. If all those people want to go to the beach, then the roads just have to be built bigger to compensate.

    The network doesn't need to be built to carry the theoretical peak traffic, just like not every road needs to be expanded to hold all the cars that might conceivably drive down it at once. But it should be built to carry the average amount of traffic, and -- here's the important part -- expanded to keep up with the average as usage patterns change.

    The network is there to serve users, not the other way around. When users decide en masse that they want to start using higher-bandwidth applications like streaming video, the network needs to adapt to suit the new level of demand. ISPs who try to prevent customers from using any more bandwidth today than they did five years ago are being unreasonable.
    --
    Visual IRC: Fast. Powerful. Free.
  45. Data charging for users by LinuxLuver · · Score: 1

    Introduce data charging. People who want to download hundred of GBs of data can pay for it. If they only really do some e-mail and a bit of surfing....they will pay almost nothing. In New Zealand, we have data charging. I pay for 15GB / month and an additional $10 for each extra 5GB. Performance is excellent. I get what I pay for.

    --
    Only boring people are ever bored.
  46. Web Interface by MatthewHays · · Score: 1

    I didnt download the client, but use the web interface, and this
    seems the norm amongst everyone I know. I was curious if there's
    a web based P2P video streaming solution? This would surely help
    alleviate some of the bandwidth issues to the BBC servers, though
    I dont know how effective P2P would be for realtime video streams?
    (Joost works because everyone is in sync)

    I also hear the BBC is thinking of inserting cache servers on the
    ISPs local network, though they're still not happy...

  47. The BBC are to Blame by oldbamboo · · Score: 1

    No Mate, It's the BBC's fault here. I've just changed ISP in the UK, and I had to look long and hard to find a provider that gave good service. Most ISP's in the UK are bucket-shops, offering insanely cheap broadband, but with the very clear T&C that they nearly ALL have small monthly bandwidth limits. ALL of them, more or less. The amount of people in the UK who don't understand anything about this is obviously in the millions, and until iPlayer turned up, nearly none of them were involved in p2p networks, none of them!

    Now, thanks to the Beeb, there are suddenly millions of grannies / football fans / Little Britainers who have no idea that their broadband connection is calmly sitting there chewing up all of their (typically miniscule) bandwidth allowance. A month later, their Broadband bill arrives, and it's tripled. Did the ISP warn them about their bandwidth? Yes! Does the beeb warn you when you install IPlayer? No!
    I mean, I uninstalled it yesterday, mainly because I just didn't like it sitting there eating resources. In the space of a month I downloaded one episode of Mitchell & Web, and didn't bother watching it. I cannot remember IPlayer making it clear that the software would sit there eating bandwidth willy nilly during the install. I read all the bad press about Iplayer on /. when it was released, but that was all discussing the question of DRM. I had no bloody idea it was a p2p client! None! And I'm not bad with this stuff, I'm a torrent - fricking - master otherwise. I only found out about it when my wife read out that iPlayer is in this weeks "What's Not Hot!" list in the Sunday Times style supplement, because "It clogs up your Internet connection."

    Now, I can't see why the ISP's would complain, they get to legitimately charge their punters penalty fees that are worth a bomb cumulatively.

    Also, the BBC stink, they used to be the best tv company in the world, but are now groaning, zombie like with no talent analysts and and marteting scum. The four beeb channels in the UK are running endless little blips after programmes, reminding everyone out there that they can use iPlayer now. And I have heard the biggest Radio DJ in the UK (Chris Moyles, who is wierdly an odious sack of flatulent vomit) and he was ejaculating that he'd missed a favourite show but he "caught it on the iPlayer" really mate? And what corporate quota did you meet by spinning that little advert, you lying Jabba Shaped chew toy?

    No, the beeb have released a dog in iPlayer, an absolute dog, and the word is out among the semi-hip that there is no good reason for having it installed on your system. The BBC should, really really should, stick to their threat and print warnings or disclaimers saying that you may not be able to afford to run their silly little app on certain connections, because in the UK, the list would be longer than every MS EULA ever stapled together, and it would include pretty much every broadband service on the island, because that is the model in play and you better believe the beeb have some responsibility for understanding that and launching THEIR product with that and their licence fee paying public in mind.
    BBC, you listening? Don't get ahead of yourselves. Without Dr Who you are the 21st centuries ITV waiting to happen. Take the licence fee millions you get from every adult in Britain, and invest it in the cultural enrichment of what is now a bitter, prostituted, soulless glob of a country, not some half-baked nu-media nonsense like this...

    --
    You may not agree with what I say, but you should fight to the death to allow me to say it, by modding me up.
    1. Re:The BBC are to Blame by Oktober+Sunset · · Score: 1

      You are a fucktard and you're talking shit.

      Firstly, it's not hard to find an ISP that offers unlimited downloads, unless you live on a pig farm in wales. Even virgin media's £4.50 broadband is unlimited (of course it's slowed than a zombie snail but hey it's £4.50) The fact is, you are a scabby bastard, and bought the el cheapo package, and now your crying cos you used it all up cos you left Iplayer on all night. Get a clue fucktard, it's a Kontiki downloader for fucks sake, only the most well known commercial p2p app there ever was, get a clue! You're not a torrent master, your a dribbling idiot, Look at it, its sat there in your systray, what did you think it was doing? Just providing some pretty pink on your taskbar?

      Secondly, you can go to options and tick hte box saying do not share files when I player is off, and take it out of startup item, then you can stop crying like a baby.
      Also, if you only downloaded 1 show, then you don't really need to worry about using up all your bandwidth you retard, the shows expire after 7 days, so you will have only had it uploading for 7 days maximum.

      Fact is, your a sad old man, who can't accept that TV has always been shit, the country has always been shit, and you have always been a dickless looser. Now get over it and stop crying like a baby.

    2. Re:The BBC are to Blame by Danse · · Score: 1

      What exactly does your post have to do with what I said? I'm not even talking about those ISPs that charge for overusage (who should love the BBC), I specifically addressed those that don't, which is what the article is about. You're bitching about something entirely different. Maybe it's a justifiable argument, maybe not. I don't tend to visit the BBC much. But it's not even remotely a rebuttal to my post.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    3. Re:The BBC are to Blame by oldbamboo · · Score: 1

      "If the BBC is paying for the data that it is uploading, then it is paying its fair share. The rest of the bandwidth use is customers uploading and downloading data with each other, which they also pay for via their ISP fees. If those fees don't cover the cost of the bandwidth, then that is the fault of the ISP, not the BBC."

      It was a rebuttal to the above, and although I appreciate that wasn't your main point, you made it nonetheless, and that's what I was responding to, not the overall post, which I didn't really get in to, as I was too busy getting the red mist for the beeb, who seem to not be drawing too much flak. Actually, they have their supporters on this which is interesting. Yours was the first post I read which specifically said the BBC are not culpable in the current barney about bandwidth. All I'm saying is that from where I'm standing, they are, because they've let millions of noobies install a peer-to-peer network which is always seeding by default. I think it's important that we all keep sight of that is all...

      --
      You may not agree with what I say, but you should fight to the death to allow me to say it, by modding me up.
    4. Re:The BBC are to Blame by Danse · · Score: 1

      Yours was the first post I read which specifically said the BBC are not culpable in the current barney about bandwidth. All I'm saying is that from where I'm standing, they are, because they've let millions of noobies install a peer-to-peer network which is always seeding by default. I'm not claiming that that was a great idea or that they shouldn't have done more to educate people about what they were installing. I'm just saying that as far as bandwidth payments go, the BBC is paying for their own, and the subscribers are paying for their own, so the ISPs are the ones that are at fault for any problems that occur due to people actually using all that bandwidth that they're paying for. Completely separate issue from people exceeding their bandwidth allocation and having to pay overage fees.
      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    5. Re:The BBC are to Blame by oldbamboo · · Score: 1

      Yep, I went off-piste for the heck and all. Although I think most 'agreements' for home broadband have a caveat along the lines that if they think your unlimited broadband usage is not consistent with that of a home user, then they can still turn the screws by capping your speed or what-have-you. But on balance, you'd have to be caning it like a hoodie on skunk to get into all that.

      --
      You may not agree with what I say, but you should fight to the death to allow me to say it, by modding me up.
  48. Comcast? by alecwood · · Score: 0

    Interesting footnote to all the Americans ranting about Comcast on here. When the current UK cable service was launched in 1993/4, a nice man from Comcast came round and promised us unlimited forever, exponentially increasing bandwidth year on year, and fibre to the door within 5 years. Then they sold up to NTL, who continued same promises (except the fibre bit). Admittedly they could not have forseen the explosion in bandwidth demand then, but surely it's been obviously coming for the last few years. Easily long enough for them to have formulated a cost model and rolled it out. The ISP's have driven prices down to a level they can no longer support - that's nobody's fault but theirs surely.

    --
    Real happiness lies in the completion of work using your own brains and skills.
  49. ARIF IS COBRA COOL by oldbamboo · · Score: 1

    "Fact is, your a sad old man, who can't accept that TV has always been shit, the country has always been shit, and you have always been a dickless looser. Now get over it and stop crying like a baby."

    What precisely would you know, you're in your teens? You have no frame of reference for anything, except maybe Leeds in the late nineties or something.

    Look, I can't help you, you come on Slashdot spoiling for a fight, not able to understand what's being said, the buzzing in your ears, the confusion, the why oh why of being born in a place where no-one respects you for your wayward, haycart genius, your silly little joke of a moustache, your child-molesting uncles, your ego pulsing erratically like your little mouse of a dick every time you manage to get MTV on, or do you just bully your mum relentlessly by turning it on anyway? Nice place you've got is it? You get rid of that Transformers duvet yet?

    And as for this country always being shit, well you know what you can do don't you? If you're not happy, leave. Fact is, you can't make it anywhere, which brings you... here

    Or is it just that you really, really like Chris Moyles?
    Kontiki? Sounds shite to me, I use Azureus, and ABC. And what the fuck is your problem? Are you getting wound up at everyone who is going to get stiffed on their broadband bill this month because of the BBC, because if that's true, you're an even bigger wanker than you sound. Read the post first next time, you scarey little gimp.

    --
    You may not agree with what I say, but you should fight to the death to allow me to say it, by modding me up.
  50. Parent +1 Imaginary Karma Points by uncledrax · · Score: 1

    True.

    The Road analogy is very relevant.. remember when they used to call the Internet "The Information Superhighway"..

    "Building up the infrastructure to fully satisfy the full demand of everyone is a bit ridiculous. The water utilities can't do that, the electric utilities can't do this, the telephone companies could never do this, etc."

    And what do the Utilities do to help regulate the usage a customer imposes on the system? They bill per metered unit.
    Roads aren't as directly tied to it, but there are things like gasoline taxes that help make up for that... one could argue that it's partially 'metered', since there are very people that use a road without paying for gasoline (and most of them don't need something as broad as a road).

    If people are going to start treating their Internet as a utility.. which most people do imo, then it wouldn't be unusual to have it billed like one.

    We're actually looking at implementing a metered scheme for one of our major co-location customers.. because they asked for it. They are expecting bursty traffic, and don't want to front with a constant 'unlimited' high-speed pipe. So we've started looking into it.

    So.. why not a hybrid system.. 2 tiers:

    1- Unlimited access.. at 4mb/512k (or whatever). Plenty enough to do pretty much anything.. heck.. put it lower if you want.
    2- Metered access.. you get a 10mb (or even 100mb) pipe to your house.. the plan includes Plan1 @ 24x7 worth of transfer already.. but after that, it's $5/GB of transfer. The power users that want -FAST- pipes get it.. and if they really don't just sit around and torrent all day, run an FTP, or whatever, then they are fine.

    Eh.. some ramblings.. it's what I do best.

    --
    ----- The internet has given everyone the ability to have their voice heard equally as loud.. even if they shouldn't be
  51. What is the problem? by PMBjornerud · · Score: 2, Insightful

    I don't understand the problem with fixing "infinite" plans. Why not use a plan structure like this?:

    Full bandwidth until 10 GB limit.
    128kbps after limit is reached.
    Reset each month.

    The numbers are just pulled out of the air. You'll want enough GB than most people will never hit it, making the plan infinite for all practical purposes. They can keep their computers turned on every day, all day. No surprises, no huge bill suddenly happening because they passed the cap. Even if someone get some malware maxing their connection. Customers might accept that the email-spamming virus "makes the Internet slow". They will NOT accept a $5000 bill for the bandwith used by said virus.

    And after the cap, it's still as good as infinite. Email and browsing will function fine, just a little bit slow.

    The only ones that will notice are heavy users. I'll happily pay a bit extra for the bandwidth I use. Just get a bigger plan with more GB before capped.

    Such a plan could also easily be extended with off-peak rates. Usage between 2am-6am only count 50% towards your cap limit, for example.

    Dead simple to implement, and would make perfect sense for everyone. No?

    --
    I lost my sig.
    1. Re:What is the problem? by gnuman99 · · Score: 1

      There are ways to limit bandwidth. For example, limit to 64k and an email warning of charges after some preset amount used, as per user preferences.

      Bills can be monitored in real time. ISPs do that. Users should have access to it. And for people saying that ISPs don't have resources - so they have resources for deep packet inspection and but for SNMP enabled gateways?

      Regardless, advertising "unlimited bandwidth" and not providing it should be illegal.

    2. Re:What is the problem? by shutdown+-p+now · · Score: 1

      From my experience, that's precisely how it works in Australia and NZ. Seems to do fine there (though the prices could be lower, IMO; or rather, the caps higher).

  52. Can you imagine by Deliveranc3 · · Score: 1

    An industry where content or product (something to bring in customers) was WANTED?!

    Reading this article I can't.

  53. Fair play is asking too much - from ISPs... by big_paul76 · · Score: 1

    I sent an e-mail to my ISP (Shaw) asking for some clarification as to their rules on bandwidth caps, throttling, traffic shaping, etc, after I noticed that my ping times will shoot up and down dramatically if I leave a BT client with encryption running.

    They sent me back an e-mail saying basically nothing. We've been going back and forth for 2 weeks now, with me receiving a "marketing-speak" e-mail and replying to it about every 2 or 3 days.

    So far, their position seems to be "we would like to reserve the right to change the rules, whenever we feel like it, without telling you, and not even give you a straight answer as to what 'the rules' are."

    Now, I do some downloading, but not a huge amount (maybe 20-25 gigs a month between me and my girlfriend). So as far as I can tell, what Shaw wants is:
    1) To be able to bill me $40/month for using e-mail and a little web surfing
    2) To never have to make any upgrades to their network, never mind their monopoly position
    3) To be able to change the terms of my contract whenever it suits their purposes.

    These guys have never played straight with their customers from day one, and now 'cause _they_ screwed up by making assumptions about what I would use my internet connection for, after they already offered me 'unlimited', they want us to eat the costs?

    Fuck that. I'm no radical socialist, but there's a point where maybe we'd be better to nationalize the fuckers, and run it like a Crown Corporation, make it part of their mandate to get the fastest speed to people at the cheapest price, at a 'break-even or better' price structure.

    There's gonna come a point where ISPs are more like water and sewage, i.e., "natural monopoly", and, in fact, competition in that situation is horribly inefficient.

    --
    The plural form of "anecdote" is "anecdotes", not "evidence".
  54. tagging router by CustomDesigned · · Score: 1

    Awesome, remind me to hack all your programs to add this stupid tag idea.. You wouldn't do it in any programs, but in iptables, or a dedicated router. In fact, you can also do this in iptables - but most ISPs ignore it.