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Virgin Media CEO Says Net Neutrality Is Already Gone

Virgin Media CEO Says Net Neutrality is "A Load of Bollocks". Anyone here been shaken down by their Internet Service Provider? "The new CEO of Virgin Media is putting his cards on the table early, branding net neutrality 'a load of bollocks' and claiming he's already doing deals to deliver some people's content faster than others... If you aren't prepared to cough up the extra cash, he says he'll put you in the Internet 'bus lane.'"

81 of 378 comments (clear)

  1. That sound you hear... by Anonymous Coward · · Score: 5, Insightful

    ...is every one of his Slashdot-using customers running to cancel their accounts and find 'net access elsewhere - even if the data gets sent down a wet piece of string.

    1. Re:That sound you hear... by Pantero+Blanco · · Score: 2, Insightful

      Unfortunately, his Slashdot-using customers probably wouldn't make a dent if every one of them dropped him. Furthermore, many of them won't, because the ISP will be the only one available in some areas.

      Maybe his bombastic words will provide good ammo to use against others like him, at least.

    2. Re:That sound you hear... by jbb999 · · Score: 3, Informative

      So go find an honest ISP like this one. Yes they have some limits on how much data you can use in a month but they don't secretly block or throttle stuff are completely up front and honest about it and don't pretend you can get unlimited usage when it's a complete lie like most ISPs.

    3. Re:That sound you hear... by nbannerman · · Score: 4, Interesting

      Just FYI - whilst Virgin have the cable market in the UK sewn up, we're lucky enough to not have a situation whereby ISPs are limited to any particular area.

      Of course - the only other alternative for digital TV would be freeview (limited channels) or Rupert Murdoch's Sky.

      However, if enough people got wind of this, it would be possible to give Virgin a bit of a kicking financially.

    4. Re:That sound you hear... by gigne · · Score: 5, Insightful

      In the UK Virgin Media represent the largest cable company, meaning that most people have the option of a BT line and ADSL.

      I personally use Virgin cable, and although it is throttled its still 2x faster than any ADSL provider. I really don't like the idea of people messing with my packets, but when the only other option is DSL providers, who don't tell you that they mess with your packets, cable still makes sense. At least they are up front about it.

      --
      Signature v3.0, now with 42% less memory usage.
    5. Re:That sound you hear... by MoonBuggy · · Score: 3, Informative

      Unless I'm reading something very wrongly, holy crap they're expensive! I know you have to pay for good service, but those per GB charges are insane. You'll certainly pay more for a 'real' connection than you would if you went with TalkTalk or Sky, but you don't have to take it to the extremes of what these people are charging.

    6. Re:That sound you hear... by Lobster+Quadrille · · Score: 2, Insightful

      I don't like what he's saying, but at least he's straightforward about it.

      That is a breath of fresh air.

      --
      "The cup is in turn designed for holding hot or cold liquids, and has an open rim and closed base." --US Patent #5425497
    7. Re:That sound you hear... by Nursie · · Score: 2, Informative

      How fast is it?

      I have 24Mbps service from bethere.co.uk

      Sure, it suffers from real speeds bein anywhere from 13 to 20, but that's still a good chunk.

    8. Re:That sound you hear... by gigne · · Score: 3, Informative

      I am currently on the 50Mbps trial, but most places get 20Mbps. The contention is fairly high so it seems to max out at about 14-6mbps at the quietest times.

      --
      Signature v3.0, now with 42% less memory usage.
    9. Re:That sound you hear... by FoolsGold · · Score: 2, Funny

      Don't be hating the wet string, it probably will have more bandwidth than what Virgin Media provides.

    10. Re:That sound you hear... by mikael · · Score: 3, Informative

      Already have done - After Virgin Media decided to unlaterally drop Sky One and Sky News from their channel selections, 44,000 subscribers switched to Sky. Others like myself decided to cancel their premium rate channel subscription, and pay only for broadband service. The first sign of trouble was when Virgin decided that they wouldn't "bamboozle their customers with technical details", but instead to refer to all service options using S, M, L, and XL.

      Digital Spy forums have in-depth discussions about Virgins financial status. In particular "Virgin Media TV channels have posted a loss for the past two quarters."

      Not surprisingly, Virgin are in the process of increasing their service fees (a +1 pound/month surcharge for paper bills), and an increase for daytime telephone calls, (from 3.25 pence/minute to 4.00 pence/minute) for anyone doesn't have an XL service.

      Trying to extract some revenue from their content producers seems to be the next moneymaking scheme.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    11. Re:That sound you hear... by Le+Jimmeh · · Score: 3, Insightful

      Well, considering it's a British Company the "American spirit" was never really there. Regardless, it's not that we're treating the lone provider as an "opportunity", but rather we have no choice. What do you expect us to do, make our own cable company?

    12. Re:That sound you hear... by Le+Jimmeh · · Score: 5, Insightful

      So it's all right what he's doing, as long as he's honest about it?

      Honestly, it annoys me that someone can do something as bad as this and be honest about it yet receive no repercussions. I don't know whether this says more about Western civilisation in general or British ignorance towards the internet. Internet neutrality seems like a much bigger deal over than than here.

    13. Re:That sound you hear... by urbanriot · · Score: 4, Interesting
      Well, it makes it considerably better. It seems far more nefarious to be perpetrating these acts against paying customers in secrecy, than doing it in the open. You know exactly what you're paying for, when it comes to this guy...

      So it's all right what he's doing, as long as he's honest about it?
    14. Re:That sound you hear... by Anonymous Coward · · Score: 4, Insightful

      An honest crook is still a crook.

    15. Re:That sound you hear... by urbanriot · · Score: 4, Insightful
      And your trite quote doesn't alter the fact that I prefer openness and honesty over secrecy.

      An honest crook is still a crook.
    16. Re:That sound you hear... by Hal_Porter · · Score: 2, Interesting

      Click here to upgrade to a Premium Tech Site Access Account and view this comment.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    17. Re:That sound you hear... by Timothy+Brownawell · · Score: 3, Insightful

      1/ This isn't in the US.

      2/ (In the US, at least) These companies tend to have government-granted monopoly status, where you're not allowed to compete with them. This is why US broadband sucks so much.

    18. Re:That sound you hear... by Anonymous Coward · · Score: 3, Funny

      I just read the headline...
      Why would Media hire a virgin to run their company?


      Clearly because the more traditional use of Media whores just hadn't worked out for them.

    19. Re:That sound you hear... by Charcharodon · · Score: 2, Informative
      Cancel?! I would run out in a second and RE-SIGN up for a Virgin cable modem. The garbage that BT peddles as internet service is so horrible that I'll take Virigin's offering again in a heart beat, but unfortunately if you are not "in town" (aka London/ or 1/4 mile from your local high street(main street)) pretty much BT is all you get.

      Having BT service is like having the honor to pay someone else to fuck you in the ass. Sure the internet is cheap ($40 for up to 8mbps, well it's never been faster than an an unstable/laggy 1.3mps), but it's the mandatory phone line that adds up for $25 a month, with the $10 low activity fee (who uses the phone anymore), and the $260 service reconnect fee (the previous tenet changed providers, but you still had to have a BT line, so I don't know why I had to be "reconnected" to BT.

      To top it off I spent a month in a half screaming at someone in India trying to get the connection to connect at something above 300kps. They had a hard time typing in the settings that determined the quality of my service and then hitting the save button.

      I wish I had my Virigin cable modem again, traffic shapping or no.

    20. Re:That sound you hear... by dwater · · Score: 2, Funny

      I like to call it a 'fork'...and the 'American Spirit' was a bug that crept in after the fork, and, fortunately, hasn't been merged into the main branch - yet, though it seems to be having an appropriate adverse effect - merge by osmosis, you might say.

      Yeah, yeah. Flamebate. I know (or is it a troll - I find it difficult to tell the different).

      --
      Max.
    21. Re:That sound you hear... by Leonard+Fedorov · · Score: 2, Interesting

      Bus Lanes in the UK are generally regarded (whether its true or not) to be useless or greatly underused (Top Gear once set up a camera on a motorway bus station for the duration of the hour long program at peak times, and did not see a single bus). Therefore - the use of bus lane as negative with respect to speed. At least, when I read it, I immediatly understood it as a bad thing. From UK if you haven't already guessed.

    22. Re:That sound you hear... by Sockatume · · Score: 3, Insightful

      It wasn't all Virgin's decision to drop the Sky channels. Sky's contract with Virgin came up for renewal and Virgin refused to pay what Sky were asking for the channels (which included a "no matter how many people subscribe, you must pay us this minimum charge2 clause). Of couse it sucks if you're a customer, but Sky would just as happily exist in a world where we all used ADSL, had £60-per-month basic satellite subscriptions, and most of the hardware support was provided through really dodgy outside contractors, so it was kind of nice to see somebody sticking it to them.

      --
      No kidding!!! What do you say at this point?
    23. Re:That sound you hear... by steevc · · Score: 2, Funny
      I have 20Mb Virgin cable broadband having been on ntl dial-up and then various BB speeds from 512 upwards. When we built a new house we just got the cable hook-up and so do not have a BT line. That means that switching to ADSL will cost me a bit more up front to get a line.

      I'm reasonably happy with Virgin in that it generally just works and the speed is okay. I can't see I see much difference from 4Mb to 20Mb for general surfing. The upload rate of 768kb/s seems a bit crap.

      If you aren't prepared to cough up the extra cash, he says he'll put you in the Internet 'bus lane.'" but don't bus lanes allow you to bypass the traffic jams?
    24. Re:That sound you hear... by jimicus · · Score: 2, Interesting

      the only other alternative for digital TV would be freeview (limited channels) or Rupert Murdoch's Sky. Would that be the freeview which has a number of channels available free which you have to pay extra for with Virgin (such as ITV3, E4)?

      Or the Sky whose flagship channel, Sky One, is no longer available on Virgin?

      Ever since Telewest and NTL merged they've been going merrily to Hell. As far as I can gather, they've done an HP/Compaq - taken the worst aspects of each company and thrown away the best.
    25. Re:That sound you hear... by Dr_Barnowl · · Score: 2, Insightful

      50Mbps which gets down to 2Mbps after you use it for 10 minutes? ... You're not being entirely fair. This only occurs during peak hours (1600 - 2100), if you're maxing out your connection for those 10 minutes.

      Faced with the prospect of a (small) horde of P2P users ruining the service for all their other users, Virgin have implemented what has to be one of the most fair and lenient ways of spreading the load, by limiting the impact that the minority has during the period when the segment of their customer base that is least likely to be understanding about a poor connection is online.

      For the remaining 19 hours of the day you are free to exercise your bandwidth to it's limit. Bear in mind that 50Mbit/s is equivalent to at least 4 simultaneous broadcast quality DVB-T channels - if you can't pull in enough content to satisfy you across that kind of bandwidth, you either have serious ADD, or you're a warez duplicator.

      ASDL ISPs in the UK typically cap your monthly download bandwidth instead, which isn't nearly as fair (doesn't address the real problem of peak-time congestion), or as useful - a 5 hour throttle down to 2MBit/s isn't nearly as painful as having your connection choked to sub-modem speeds for the rest of the month.

      Unless you have a business need for that much bandwidth, in which case you shouldn't be using a residential ISP service.

      Yes, it would be great if they had enough capacity to serve everyone at full speed all the time. It would be great if their marketing wasn't misleading about speed. But frankly, if you're a technically adept user you should appreciate the difficulty of providing all-you-can-eat bandwidth, and you should take marketing with a pinch of salt.

      I initially found it a pain in the ass too, then I just changed my habits, queued downloads for after 2100, etc. I also took a deep breath and remembered that even when my connection was throttled, it was still 180 times faster than the crappy old 56k modem I used to use.
    26. Re:That sound you hear... by dwater · · Score: 2, Funny

      > Performance depends on what you want to do.

      Indeed, and I said fairly specifically what I wanted to do - that is to see which of a car and motorcycle would win going round the Top Gear track, if you had to choose each vehicle with a budget of 10000ukp.

      Was that not clear? I think it was fairly clear, at least.

      I didn't mention people and/or luggage. You can assume 1 person (the driver) and no luggage, since they're the minimum.

      If you want to have many people and lots of luggage in your race, then you're welcome, but I'd appreciate it if you would leave my race alone.

      Thank you.

      --
      Max.
    27. Re:That sound you hear... by xaxa · · Score: 2, Informative

      My parents just signed up for bethere.co.uk. They live in a village of 2000 people.

      The previous tenants in my flat had Bulldog (i.e. had disconnected the BT line). I rang BT, they said that because of this they'd change me £X to reconnect the line. I said I'd use Bulldog then. Oh look, suddenly the reconnection fee is £0.

    28. Re:That sound you hear... by c0p0n · · Score: 2, Insightful

      Not my problem if they haven't got enough capacity for all their users. If I pay for something I expect to get what I pay for. It ain't me who's limiting other users if I'm downloading lots, it's them for being tight arses and overloading their infrastructure with far more users that it can support. Unlimited means unlimited. As you point out this is highly misleading. This is one of the reasons I've been looking for an alternative to Virgin.

      --

      Your head a splode
    29. Re:That sound you hear... by Anonymous Coward · · Score: 3, Insightful

      I don't think you can claim that Virgin Media has a monopoly just because you "don't use" the competitors. The ADSL providers are the competitors to cable Internet.

    30. Re:That sound you hear... by h4rm0ny · · Score: 2, Insightful


      Kingston Communications was Hull's own telephone company and network. I don't know the history of it, though I expect it's interesting. And having not been to Hull for a few years, I don't know what the situation is today. But based on my experience with them, no-one ever complained because they were quite frankly very much better than the rest of the country.

      As regards the poster who's saying net neutrality is already gone, there's room for it to get a whole Hell of a lot worse and we have to fight it till it's dead and it stays dead. He might say that the loss of Slashdotters as customers is not going to bother him, but I'm personally responsible for eight friends and one company's choice of provider just by myself. The IT community is not the community to piss off if you're an IT company.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    31. Re:That sound you hear... by MBGMorden · · Score: 2, Insightful

      Until then another DSL provider opens up that doesn't prioritize them based on kickbacks, and scoops up all the business of people because they realize that all the sites run faster on that service.

      Then the idiots will realize that the money they're losing due to people using an unrestricted service is greater than what they'll be getting by extorting the companies who make people WANT TO PAY YOU FOR INTERNET ACCESS.

      Problem is that many areas are only served by one ISP/cable company, often with a government grated monopoly. In those cases there's no where else to really turn. IMHO, if they government put in restrictions to restrict competition, they should also put in laws to fix the problems that competition would have fixed.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    32. Re:That sound you hear... by electrictroy · · Score: 3, Insightful

      They'll care when Virgin announces, "If you want faster than 50k access to Itunes.com or BBC.com, you need to cough up another $10 a month." Then they will sit-up and take notice. Net neutrality is not just a good idea; it's how you prevent corporate dictatorship and/or manipulation of the user-citizens.

      --
      The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
    33. Re:That sound you hear... by Thuktun · · Score: 3, Insightful

      Truth is, the debate over net neutrality has glossed over the fact that we never really had it. You pay to play and for cost, FIOS>cable>dsl>dialup. How fast do you want your data? Pay up. Netzero offered free dialup for years.

      We need to stop ranting and instead start discussing ways to protect freedom of information and privacy. ISP's have a very real problem in that bandwidth is not free and a small percentage of users do in fact use the majority of bandwidth. The real problem is more about truth in advertising. We share bandwidth and the routers can only handle so much traffic. You seem to mistake "network neutrality" with a call for cheap, all-you-can-consume bandwidth. The rates they charge for the bits are their own concern as long as they don't inspect your packets and charge you based on what they see.
    34. Re:That sound you hear... by NeutronCowboy · · Score: 5, Insightful

      It seems to me you misunderstand net neutrality. You seem to argue that the bandwidth of your connection is tied to net neutrality. It isn't. Net neutrality is about what happens to packets when both sides of a connection have a standing agreement with the provider about each one's bandwidth. By default, and the way the Internet was designed to work, the end points are the only points with any intelligence built in. Everything in between just carries stuff around in a best effort fashion.

      What providers try to do now is to say "yes, I know both sides already paid for a certain amount of data to be delivered. Now I want to be paid to make sure that nothing happens to said data." I don't have a problem with dynamic throttling of all sites, or any other generic traffic shaping. What I do object to is ISPs trying to tell me that msn.com will load quickly (because MS paid up), but google.com won't (because Google hasn't).

      If you think Net Neutrality isn't a big deal, it is. As a matter of fact, it is the reason that we have Amazon.com, Netflix, Google, Yahoo or any of the other major internet players. They would have died in an environment where they would have had to pay to load as quickly as other established players.

      --
      Those who can, do. Those who can't, sue.
    35. Re:That sound you hear... by cstdenis · · Score: 2, Informative

      But they won't. They'll tell iTunes.comd or bbc.com "if you want your customers on our network to get more than 50k access to you, it'll cost you $10,000 a month"

      --
      1984 was not supposed to be an instruction manual.
  2. Its the wrong term of reference by Zeinfeld · · Score: 5, Insightful

    The point is not whether companies can get higher bandwidth by paying more. What has people angry is the idea that their cable provider might deny them the full bandwidth that they paid for when they connect to certain content providers or use VOIP.

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
    1. Re:Its the wrong term of reference by explosivejared · · Score: 5, Interesting

      I don't know about other people, but it angers me greatly that an ISP that has already been paid by me for the bandwidth I use, gets to turn around and extort money from the providers that I access. Overselling bandwidth and net neutrality are two separate issues. I can deal with the overselling of bandwidth for longer, because overall it doesn't limit the amount of content available to me, it just makes me wait a little longer. Allowing ISP's to charge providers for a transaction that has essentially already been paid for is dangerous and downright wrong. It's not unthinkable that this could lead to payment disputes between companies where some major providers are only available on certain networks, in fact it's probable that this is the end result.

      Make no mistake, what this guy is talking about makes me very angry.

      --
      I got a catholic block.
  3. Unfortunately... by woot+account · · Score: 2, Insightful
    it's not a battle we're going to win. This is the United States, where the corporations control the government, entertainment controls the people, and the people control nothing.

    Hell, ask the average Joe Sixpack if they'd like to have their American Idol episodes download faster at the expense of a bunch of pasty faced nerds not being able to access Slashdot at the same speed, I'm sure they'll be quite happy about it.

    1. Re:Unfortunately... by pdbaby · · Score: 5, Informative

      Actually, old bean, this is the United Kingdom we're talking about in this article :-)

      --
      Global symbol "$deity" requires explicit package name at line 2. - If only $scripture started "use strict;"
    2. Re:Unfortunately... by sweatyboatman · · Score: 2, Informative

      I believe "Joe Sixpack" commonly refers to the common practice of selling beer in packs of six.

      To answer your question, this guy is talking about charging content providers for faster throughput. Which implicitly is saying that they're going to slow down service for the majority of sites that don't pay the toll.

      So while I am sure your $10 is appreciated, it's not going to help with this kind of tiered pricing.

      --
      It breaks my pluginses, my precious!
    3. Re:Unfortunately... by dreamchaser · · Score: 2, Insightful

      Nonono. That's Canada. The UK is the 52nd State.

  4. Meanwhile... by Infonaut · · Score: 4, Insightful

    An anguished, collective shout of horror and surprise emanates from Virgin Media's PR department: "Nooooooooooo!!!"

    --
    Read the EFF's Fair Use FAQ
  5. Bus Lane? by WombatDeath · · Score: 5, Funny

    "If you aren't prepared to cough up the extra cash, he says he'll put you in the Internet 'bus lane'."

    Let me see if I've got this right - if I don't pay him money, he'll put me in the subsidized lane that contains no other traffic?

    Errm, OK. Much obliged!

  6. Bus lane analogy by jrumney · · Score: 3, Funny

    If you aren't prepared to cough up the extra cash, he says he'll put you in the Internet 'bus lane'.

    Isn't the whole point of bus lanes to keep the buses moving in rush hour traffic? Not the best analogy for a Virgin wannabe-mobster to be using to coerce content providers to cough up.

    1. Re:Bus lane analogy by Anonymous Coward · · Score: 2, Insightful

      He's a wealthy CEO. He owns a big condo near the corporate office and uses a limo between them. His other home is in the country. He may never have even been on a city bus.

      Speculation, but I wouldn't be surprised it its true.

    2. Re:Bus lane analogy by vux984 · · Score: 2, Insightful

      I think he's referring to the publicly usable curb lane on streets that do NOT have reserved exclusive bus lanes, the ones which are soul destroying to be in, because the bus in front of you stops every block to pickup/dropoff people, and moves much slower than the lanes to the left which aren't plagued by busses constantly parking.

  7. Virgin? by Soko · · Score: 4, Funny

    I doubt it.

    "You wanna do it without a condom? It'll cost you..."

    --
    "Depression is merely anger without enthusiasm." - Anonymous
  8. Checklist for Slashdot by OMNIpotusCOM · · Score: 4, Funny

    Ok, summary and title have virgin, internet, balls (bollocks), and media in it. Alright, all we need is MS, conspiracy and goatse before we have and uberstory.

  9. Finally, some honesty. by urbanriot · · Score: 4, Informative

    Finally a company is honest enough to admit that net neutrality doesn't exist. Here in Canada, almost every ISP is throttling torrents, throttling DSL 'nodes', circumventing advertisements for their own, prioritizing certain web pages, and worse. This is rarely publicized until some intelligent people discover it and bring it to light and since there's no rules or laws, it's perfectly acceptable by everyone but the consumer.

  10. A Translation, Me Hearties- by Naughty+Bob · · Score: 3, Interesting

    Virgin Media CEO Says Net Neutrality is "A Load of Bollocks" "The best we can do with p2p is try to slow it down."

    ...he's already doing deals to deliver some people's content faster than others... IANAL, so does anybody know if these kinds of deals might have the effect of invalidating an ISP's 'common carrier' protections?

    If so, I vote we prosecute him for downloading child porn, as a modern-day equivalent of walking the plank, and a warning to the other ISPs...

    Yarrrrr!
    --
    "Be light, stinging, insolent and melancholy"
    1. Re:A Translation, Me Hearties- by Jeff+DeMaagd · · Score: 3, Informative

      IANAL, so does anybody know if these kinds of deals might have the effect of invalidating an ISP's 'common carrier' protections?

      I think it's some Slashdotters that are perpetrating the myth that "common carrier protections" exist for data providers. As far as I know, that's not true, that it's only for voice, as in POTS.

  11. Refreshing by Sanat · · Score: 2, Interesting

    In one way it is refreshing to hear a CEO describe in truth what is going on whether one agrees with him/her or not. Usually a CEO stands behind innuendos and words with double meanings to avoid a head on collision. Not so with this one apparently.

    It happens that I believe that all should have equal access but then I do not run an ISP. It seems clear that multiple levels of service can be commanded by varying levels of payments. Sort of like steak or hamburger.

    It will be interesting to see how all of this finally works out.

    --
    And in the end, the love you take is equal to the love you make
  12. So Virgin Is the Enemy by Doc+Ruby · · Score: 5, Insightful

    This blatant confession by Virgin Media is the best news yet for the Net Neutrality movement. Because the main argument of the enemies of Net Neutrality (who are therefore the promoters of Net Doublecharge) has always been that "equal access is never threatened", while usually contradictorily also saying "unequal access will be necessary to pay for increased capacity". Now Virgin Media is just admitting that's all a bunch of BS, and they're so hellbent on destroying the equal access for everyone that they already do it.

    This is an industry claiming we don't need our equal access protected. And now, at the same time, telling us that it's gone, and we're whining too much because they've already destroyed it.

    The enemy has blinked. There now should follow a backlash that will guarantee that we don't continue to give away our most profitable, most strategic global asset, that the public paid to invent, and build and promote, to those crooks who will say anything to steal it. And evidently are now so arrogant that they'll even admit they've already stolen it. Even though they haven't, or at least not so much that we can't take it back.

    --

    --
    make install -not war

    1. Re:So Virgin Is the Enemy by Doc+Ruby · · Score: 3, Interesting

      I was cynical enough to believe that myself, that "Net Neutrality" would die an obscure inside baseball battle in which telcos easily rolled over a few geeks with a sense of history, economics and fair play. But then it turned out to be surprisingly popular and accessible to the public at large. I don't know how it happened, but it did.

      It doesn't hurt to underestimate the public's attention span and insight into its self-interest, because it's usually absent, especially in the face of distracting entertainment. Unless by underestimating you ignore when it's available as a powerful ally. In Net Neutrality, this has somehow turned out to be the case. Let's not pass it up.

      --

      --
      make install -not war

    2. Re:So Virgin Is the Enemy by Maestro4k · · Score: 2, Interesting

      I was cynical enough to believe that myself, that "Net Neutrality" would die an obscure inside baseball battle in which telcos easily rolled over a few geeks with a sense of history, economics and fair play. But then it turned out to be surprisingly popular and accessible to the public at large. I don't know how it happened, but it did.

      I think we have Comcast & BitTorrent to thank for that. Using torrents to download music/movies/etc. is apparently far more mainstream than we thought. So when Comcast started interfering with torrent traffic, and said interference started getting media attention, people got pissed and wanted something done about it.

      The real questions are will they stay pissed long enough for something to get done, and will they manage to not get mislead by some of the slimeballs wanting to destroy the Internet as we know it.

    3. Re:So Virgin Is the Enemy by Doc+Ruby · · Score: 2, Interesting

      Could be. Though I think that Americans just were easily able to simplify "Net Neutrality" into "still getting my stuff for free", when it's so obvious that the telcos and cablecos will just rip us off at any chance. All it took was for geeks to say that those Net barons were up to that, and Americans could easily see it would go down like that. They might even have clued into the sudden diversity of news stories on the Net, and refuse to go back to just the TV news echo chamber.

      The cat is out of the bag. It's going to cost the telcos and cablecos a lot more than they expected to put it back in there.

      --

      --
      make install -not war

  13. Re:This is Hilarious by Anonymous Coward · · Score: 2, Insightful

    Have you missed the whole Phorm issue, where BT have essentially admitted to illegally intercepting thousands of customers' data and giving it to an ex-spyware company?

    Which they now plan to roll out across the board, with an opt-out clause that essentially says "we'll be collecting all the data anyway, but promise not to give it to anybody".

  14. Billing your competitor's customers by Jimmy_B · · Score: 5, Insightful

    Net neutrality means you can't bill your competitor's customers. This is absolutely essential to a free market.

    See, there are actually four parties involved. The end user, Bob, buys a connection from an ISP, CableCo. Meanwhile, example.com, buys a connection from a different ISP, ExampleOnline. CableCo and ExampleOnline are competitors, but they have a peering agreement, which means that they agree to share the costs of a connection which lets Bob visit example.com. What's happening here is that CableCo is trying to get money from example.com. But example.com is ExampleOnline's customer! If ExampleOnline's customers are generating traffic which CableCo can't handle, then they need to renegotiate their peering agreement, not go after ExampleOnline's customers. That's unethical and possibly illegal.

    1. Re:Billing your competitor's customers by dachshund · · Score: 3, Insightful
      This is a very good point. I would also point out that CableCo has most likely been granted advantaged access to a large pool of customers (if it isn't actually a legally-mandated regional monopoly). What it's trying to do is leverage its "ownership" of this customer base to extort money from service providers (like your example.com).

      This significantly distorts the market, since example.com can't just go elsewhere to access these customers. If CableCo is the only way to reach them, it basically has to pony up whatever CableCo asks for, or just give up that section of its customer base. And ultimately it's CableCo's customers who wind up paying for it, since--- to stay in business--- example.com will just past the additional costs along to its customers (e.g., the cost of premium services gets boosted so that CableCo can make its competition-free profit.)

      If you were to consider an alternative model where CableCo offers tiered services, but the end-customer foots the bill for using these resources, you'd have a much healthier situation. If CableCo charges too much, then there's pressure on it (via regulation or competition) to lower its prices. In either case, the customer has an accurate perception of how much their ISP is charging them, and they're not subject to all of the hidden charges.

      Which is, of course, exactly why companies like CableCo want to do things this way. It's much better to extract a rent from your customers without their knowing it.

  15. Re:This is Hilarious by Pax681 · · Score: 3, Informative

    Mr Rose, check out www.bethere.co.uk they hump everyone else on price(bang for buck) at 22 per month for up to 25mb down and 2.5mb up! they also do not have limits on downloads. swapped to them last november and am loving it HUGE they also have 24 hour tech and customer support. they truly kick ass. hope your exchange has their equipment bud. luckily i stay close to my exchange so and pretty near full tilt!

  16. Re:This is Hilarious by MoonBuggy · · Score: 4, Informative

    I'm pleased overall with my Entanet DSL. All the resellers seem to offer the same price packages, so I use UKFSN (no association with them other than as a customer) who use all of their profits to fund UK free software projects. The business packages are reasonably priced and seem to be the closest thing you can get to a direct, neutral, non 'managed' connection these days. They also offer genuine unlimited packages, although the prices might be a bit of a shock to people used to the so-called unlimited offerings from other ISPs.

    The one thing that I would fault them on is their data transfer allowance system. Basically the penalty fees for going a few GB over the limit will add about 50% to that month's bill.

  17. The wrong way round by MLCT · · Score: 3, Insightful

    he's already doing deals to deliver some people's content faster Typical bit of marketing here - this shouldn't be allowed to stand. Deals aren't being done to deliver content "faster" - deals are being done to deliver other content slower. Bandwidth is a zero-sum equation.

    Assuming (since I am not an expert on this) that the prioritisation of content is being done by some sort of prioritising of packets then it is a mutually exclusive situation. The line is only so fast - the line contains only so much bandwidth. If all providers pay to have their content prioritised then nothing moves any "faster" than it is with neutrality. If only one pays to have their content "faster" then all they are doing is degrading all other traffic.

    ISP provisions need to be revolutionised - the current crop are perfectly happy as a hegemony of providers - do what they like, charge what they like. There is "competition" in only a very superficial sense.
    1. Re:The wrong way round by jschen · · Score: 2, Informative

      he's already doing deals to deliver some people's content faster Typical bit of marketing here - this shouldn't be allowed to stand. Deals aren't being done to deliver content "faster" - deals are being done to deliver other content slower. Bandwidth is a zero-sum equation. But bandwidth isn't a zero-sum equation. New bandwidth can be added. I have no clue what size deals we're talking about, but what if it actually is enough to financially justify the cost of additional bandwidth?
  18. A market solution by Anonymous Coward · · Score: 2, Insightful

    What if Google stopped responding to requests from Virgin customers? I think Virgin would cave in pretty quickly.

    1. Re:A market solution by _KiTA_ · · Score: 2, Interesting

      What if Google stopped responding to requests from Virgin customers? I think Virgin would cave in pretty quickly. Isn't this more or less the same thing that we're fighting against? And the same thing that Microsoft did to Dr DOS?

      In all seriousness though, I would love to see Google sneak in a special version of their adwords. Every time a Virgin ISP user is served a Google ad, make sure one says:

      Attention Virgin Media Customer
      Your ISP is slowing your connection down to extort money out of you! Click here for more information!
  19. Re:grow up by Doc+Ruby · · Score: 5, Insightful

    I paid to invent and build that Internet that Virgin Media is now holding hostage for charging ransom against the billing model that made it worth holding for ransom. That's not a "free market", except in the corporate handouts you "Libertarians" love to pretend is "free" because you'd love to be the next ripoff artist yourself.

    So I'm not "fighting WW2", a ridiculous comment from yet another Anonymous Libertarian Coward. I'm trying to keep some corporate interloper from ruining something that's too important to ignore. And as a trivial side skirmish, I'm slapping down your nonsense about a "free market" that erupts across an open Internet only because it does have equal access.

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  20. Virgin's shaping - poorly executed by The+Mutant · · Score: 3, Informative

    We're on Virgin ADSL. About one month ago, someone hacked our WEP and started leaching. It was all my fault - I'd replaced a router, didn't lock down by MAC address, and they locked on.

    We noticed slowdowns / issues but didn't call Virgin until my wife determined these always happened after 4PM. This was after some three weeks of slowdowns.

    Called Virgin's "pay as you go support", where a technician cheerfully told us we'd been capped due to a violation of AUP.

    Ok. Someone had leached our connection. Our fault. But it took TWO weeks to get uncapped.

    All this after several weeks of leaching - which impacted ALL customers on our local net mind you - no email, no call, nothing. Until we incurred expense calling their "pay as you go support".

    Virgin's shaping is poorly executed, and heavy handed.

    1. Re:Virgin's shaping - poorly executed by e4g4 · · Score: 2, Informative

      Slightly OT, but if someone is savvy enough to hack a WEP encrypted network, they'll be savvy enough to sidestep MAC address restrictions - use WPA2, or even a RADIUS/VPN solution if you want real security.

      --
      The secret to creativity is knowing how to hide your sources. - Albert Einstein
  21. This coming from Virgin...! by openfrog · · Score: 2, Interesting

    This coming from Virgin, a brand whose business model and valuation depends entirely on its coolness factor... I am speechless...

    Napoleon used to say: "I fear three newspapers more than a hundred thousand bayonets."

    I hesitate between thanking this guy to state openly what the other ISP's have worked hard to disguise and warning him to watch the speed at which his brand will disintegrate...

    Because, indeed, as the parent implies, Virgin's scheme means the end of the Internet as we know it, and we are really, really, not going to be happy about it...

  22. You will regret that. by twitter · · Score: 4, Interesting

    It's only faster until they decide to shake down your favorite site or service. Then you might as well have dial up.

    Their brazen admission of these practices is not better than alleged shameful practices. Both are wrong and both lead to the same place if the other companies are determined to rip everyone off. The practice can't be hidden for long, so what you have is a choice between ignorant leadership that may be evil or plain evil. Both suck.

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    Friends don't help friends install M$ junk.

  23. Re:Isn't it the other way around? by teh+moges · · Score: 5, Interesting

    I see this as one area where Google, MS and Yahoo can show some real leadership. Don't hand over any extra money, and if the customer's ISP is a known throttler, then place a message at the top of each page stating "The page you have requested is being slowed down by your internet provider. Click here to find out why and what you can do about it". If the three biggest websites and their other websites (remember that Google owns YouTube and Yahoo owns Flickr) all put this message on, the backlash against the ISP would be way too big. Remember that speed is relative, especially when downloading webpages. Telling the user to expect the pages slower then usual will give the user the impression it is, even if the ISP hasn't yet started throttling.

  24. counter attack by ILuvRamen · · Score: 4, Interesting

    If I was some content provider like a youtube knock off or something and I got some bullshit shakedown letter asking for money or they'll limit the download speed at my site, I'd note the ISP sending it and put a blatent note on every video playing page that said "If _____ is your ISP, they're purposely slowing down video streaming on this site. To view videos at full speed, switch to another ISP." That would really burn their ass. You get enough of those messages around the internet on high traffic sites and everyone will get a really bad image of that ISP really fast and switch like crazy. That would be the end of that crap and it would force net nuetrality faster than any law would.

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    Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    1. Re:counter attack by Anonymous Coward · · Score: 2, Interesting

      High traffic content providers have some incentive to go along with the ISPs on this issue: It hurts smaller competitors more than it hurts them.

      Who is going to go to your artificially slow YouTube knock off when YouTube loads just fine? Switching to YouTube is a lot easier than switching ISPs, especially since there is monopoly control in many markets. You're only going to influence the number of people who both care and are able to switch - and only if they care enough about your content.

  25. You say this like it is impossible. by falconwolf · · Score: 4, Insightful

    How do you think the cable companies got started? One cable at a time.

    You left out one government granted monopoly to use the right of way at a tyme.

    Falcon
  26. Another argument for net neturality by Solandri · · Score: 2, Insightful
    In a neutral network, each content provider has to negotiate only one contract with their connectivity provider. So if there are N content providers, there are N contracts.

    If you ditch net neutrality, each content provider has to negotiate contracts with every connectivity provider. So if there are N content providers and M ISPs, the system needs up to M*N contracts to function. That's a huge market inefficiency. Since ditching net neutrality doesn't magically create more bandwidth (it only prioritizes it), the system as a whole has gained zero additional capability at the cost of an enormous amount of extra paperwork. It's a classic tragedy of the commons, where each individual acting in their own best interests will result in the worst possible outcome for the system as a whole.

    Also, the ISPs have yet to realized that this is a two-way street. If they start charging unaffiliated content providers extra money, the natural response is going to be content providers "unionizing" to increase their negotiating clout. Suddenly they'll be demanding lower network connectivity prices than they were initially charged. "You ISPs are getting money from other content providers, but haven't dropped your prices! We demand the prices you charge us reflect your new cost of operation."

    The end result of all this will be a lot of running around to arrive at exactly where we started. It's stupid, wasteful, and inefficient. That's why net neutrality makes sense. If there's a bandwidth problem, the solution is to add more bandwidth; none of this stealing from the right hand to pay the left silliness.

  27. Time for the Government to Take Over? by davide+marney · · Score: 3, Insightful

    The government builds and operates the interstate highway system for the common benefit of all. It's not much of a stretch to see the advantages of them building and operating a public data network, too.

    As a bonus for the security-minded, if the government operated the public network, they wouldn't have to go cap-in-hand to the private sector for permission to monitor traffic. There are cameras on all the major highway intersections, and no one complains. The same could be done for a data network.

    Governments aren't as cost-effective as private enterprise, but they have the terrific advantage of operating more in the public eye. For a public resource, this is an extremely valuable characteristic.

    The fact is, telecom doesn't operate in a free market, so almost none of the normal arguments for letting private enterprise take the lead are valid. Competition doesn't truly exist, so corporations are free to invent ever more resourceful ways to make us pay more for less.

    At the very least, a publicly-run network would be more responsive to ordinary users who at least have a vote. As it stands now, we really are at the telecomm's mercy.

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    "We receive as friendly that which agrees with, we resist with dislike that which opposes us" - Faraday
  28. Re:the free market and libertarians by Doc+Ruby · · Score: 2, Insightful

    Well, maybe in their imaginations. But that "libertarian" was hustling for exactly that kind of rigged market. Which is the only kind of market I've ever seen any "actual" libertarian hustle for in reality.

    Maybe you're referring to some characters in an Ayn Rand novel. Those are all fiction.

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  29. Virgin Media is "a load of bollocks" by MrSteveSD · · Score: 3, Interesting

    The service was great while my ISP was Blueyonder, but then the "Bearded Demon" (Richard Branson) and his hooded Virgin Media hordes took them over. Now I can't download a single TV program from ITunes without being throttled into oblivion. What's the point of broadband when you just get throttled when you use it?

  30. Heard it was good from where? by Xest · · Score: 2, Interesting

    I ask because this is the second time in as many days I've heard someone say this so I'm intrigued to know why and where people are hearing this from?

    If you look at sites like this:

    DSL Zone


    or this:

    ISP Review

    They're fairly consistently rated as almost worst ISP there is.

    I'm wondering if Virgin have run some kind of successful whisper campaign to hide the truth about their service?

  31. Re:grow up by Doc+Ruby · · Score: 2, Insightful

    The connections are in the posts to which I'm replying. They're not just "general attacks", they're counterattacks to what some libertarian has attacked me with.

    One problem with libertarians is that you don't properly distinguish between the specific and the general. Like when you just capitalized "Libertarianism": that's the specific ideology of the Libertarian Party, not the general ideology of the political philosophy.

    That tendency to conflation also underwrites the thinking in that entire post you just made. I never said "well, [l]ibertariams support the free market, and this happened in a free market, so, ummm DEATH TO LIBERTARIANS!" or anything close. In fact, I pointed out that the market in which Virgin's making its grab is not free, just the most obvious way in which your contrived "summary" is unconnected to reality. But it is a self-serving oversimplification, from a libertarian, so of course I should dignify it with the respect of a logical response :P.

    Libertarianism is political extremism, worshiping liberty while ignoring every other value, fetishizing a reductionist logic ad absurdum. I've had to deal with it for years, as generation after generation discovers Ayn Rand and "the virtue of selfishness" for itself, as if the world were brand new. There's as little chance of clear and reasoned debate about extremist libertarianism as there is about any other fundamentalism, as I've learned over and again for so long. No, it's much better to just laugh at it, because it's really better as a joke. Taking it seriously is just much too sad.

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    make install -not war