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The Most Annoying Software Out There

superglaze writes "ZDNet UK has a very entertaining round-up of the most annoying software out there, and everything from RealPlayer and Adobe Reader to Java and Norton Antivirus gets a kicking. 'The internet has brought us many joys. It's rewritten the rules of business and pleasure. And pain. For it allows what may have seemed like bright ideas at the time ('let's use it to make sure our customers have the latest software', for example) to turn into a stinking pit of misery — usually, but by no means always, after marketing gets its fangs in.'"

37 of 885 comments (clear)

  1. Print Version (and my Apple woes) by elrous0 · · Score: 5, Informative
    Print Version (unless you want to click through about 10 pages)

    And I agree with most of these, particularly Apple. I recently spent several hours trying to remove Quicktime from my system and replace it with Quicktime alternative. I had to go in and hand edit the registry. The damn program was incidious about wriggling it's way back into my system tray and running processes if every single reference to it wasn't removed from the registry. That will be the last piece of Apple software I ever install on my system.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Print Version (and my Apple woes) by BadAnalogyGuy · · Score: 5, Informative

      Worse than that, actually. If you try to delete qttray.exe, the quicklauncher app that sits in the task tray and eats up memory for no other reason than giving QT a minor boost on startup, the quicktime application will detect this on system reboot (because it is registered as a startup application) and recreate the qttray.exe executable file from a stored version somewhere in its own bowels.

      That's right. If you delete qttray, Quicktime opens its maw and barfs up a new version of it. Then it turns it on and puts it back in the task tray.

    2. Re:Print Version (and my Apple woes) by RetroGeek · · Score: 5, Insightful

      I recently spent several hours trying to remove Quicktime from my system and replace it with Quicktime alternative. I had to go in and hand edit the registry.

      You should try to remove Norton virus checker. It has pieces of itself everywhere, and it over writes Windows system files with its own.

      So you get a brand new machine, and during the first login, the Norton installer runs. You have NO choice in this. Some deal was reached between the machine distributor and Norton, and that is just the way it is.

      If you make a mistake, the entire Windows system goes sideways. We alway do an image FIRST, then try to remove it. That way if something blows up you have a fallback. Then we make an image for the rest of the same type of machine, and we re-image every new one that comes in the door.

      Hey Norton: go stuff it!
      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    3. Re:Print Version (and my Apple woes) by tha_mink · · Score: 5, Insightful

      Yeah, and the Safari "update". If I wanted yet *another* browser, I'd have installed it myself. Don't include it as a quicktime update. WTF? Seriously apple, WTF?

      --
      You'll have that sometimes...
    4. Re:Print Version (and my Apple woes) by BadAnalogyGuy · · Score: 5, Insightful

      Why should I change my usage? They're the ones that suck.

    5. Re:Print Version (and my Apple woes) by carpe_noctem · · Score: 5, Insightful

      (unless you want to click through about 10 pages)

      I hope I'm not the only one struck by the irony of this article formatting given that this it is criticizing bad UI design...

      --
      "Quoting famous computer scientists out of context is the root of all evil (or at least most of it) in programming." - K
    6. Re:Print Version (and my Apple woes) by Keruo · · Score: 5, Informative

      Removing Norton is simple, it just takes few steps.

      Just open Start->Settings->Control Panel->Add or remove programs and uninstall it. Reboot.
      If the install asks for password, the password is symantec.
      After reboot uninstall Live-Update, also from control panel. Reboot.
      Then download norton removal tool and run it to make sure it's gone.

      --
      There are no atheists when recovering from tape backup.
    7. Re:Print Version (and my Apple woes) by pnewhook · · Score: 5, Insightful

      Because you're doing it wrong??

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    8. Re:Print Version (and my Apple woes) by ceifeira · · Score: 5, Insightful

      Simple?! Two reboots, a non-disclosed password (as far as I know), and an additional removal tool just to uninstall a piece of software?

    9. Re:Print Version (and my Apple woes) by The+Great+Pretender · · Score: 5, Interesting
      I know that I'm going to get panned for this by the fruit lovers, but here goes:

      Leopard I hate you!

      I have ubuntu at home, I have Vista at home, they make me use a MBP with Leopard at work. Vista, most likely due to it no having to connect to any sort of server, works beautifully. It runs on a many year old Dell 8300 Dimension, streams netflix to the TV, acts as a home office computer and I re-boot it once every 3 weeks, not because it needs to, but because I feel like I should. Ubuntu is on an old Dell 1100 Inspiron upstairs, it acts as my streaming jukebox from my network drive and on-site webbrowser, so we don't have to go downstairs to the mancave or open the work laptops. My work laptop, with Leopard, is the most unstable, constantly updating, out of control, mind-of-it's-own POS that I've ever worked with. Now don't get me wrong, I love the interface, Apple got this OSX thing right, but the machinations underneath the surface just ruin the experience. Most times I 'sleep' the computer I need to restart. Multiple monitors at work? I need to restart. Two days of intense document construction? "Out of memory" and I need to restart. After 2 days the cursor becomes jumpy, I need to restart and the list goes on and on and on. I would like the OSX inteface on a computer that lets me work, using simple productivity packages, day after day after day with no failures - is that too much to ask Apple?

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
    10. Re:Print Version (and my Apple woes) by greetings+programs · · Score: 5, Informative

      You can avoid installing QT by using QT Alternative here http://www.free-codecs.com/download/QuickTime_Alternative.htm All the goods without the bloatware.

      --
      Greetings, programs!
    11. Re:Print Version (and my Apple woes) by Jesus_666 · · Score: 5, Interesting

      Safari updates are obnoxious, regardless of the OS. On Windows they sneak them in through the back door, while on OS X Safari updates for some reason require you to reboot the computer.

      Yes, I have to reboot a Unix box because I update a web browser. I don't know what came over Apple to make that decision; the only reason I can think of is that Safari hooks into the kernel - and quite seriously, a kext for a browser is a pretty bad design choice.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    12. Re:Print Version (and my Apple woes) by Colonel+Korn · · Score: 5, Insightful

      NOT in order of annoyingness:

      Quicktime - It's both a terrible media player and it is insanely unwilling to be removed. Apple's central design concept seems to be preventing the user from doing what he wants. If I delete qttask.exe, it means I don't want that file anymore, not that I want it to be resurrected. If I disable it in msconfig, it doesn't mean that the next time Quicktime runs I want it to get a new startup entry.

      iTunes - ituneshelper.exe is about the same as qttask, and iTunes is even worse at playing music than Quicktime is at playing movies. It's the single most bloated piece of software I've ever used. The iTunes store is another reason to avoid it, not to use it. It also crashes way too much on a new MacBook Pro, and since I don't know what Apple compatible software is a good replacement for it, I can't just replace it for my friend as I would if he had Windows.

      Apple Updater - Everyone I know just installed Safari. They didn't mean to.

      Flash - Thank you, Flashblock, for making the internet useable again. Thank you, bad web designers, for sticking retarded flash "intro pages" on your sites so I can see that they've been blocked and then avoid your company on principal.

      HP Printer Philosophy - Thanks to you, too, HP, for making a printer that needs an IP to be set via a web interface in order to access that same web interface. Thanks to my neighbor for having a parallel cable sitting around so I could access it in a more traditional way.

      Windows Desktop - Why do you lose my icon placement every time your resolution changes? Luckily, there are countless little freeware apps to save icon positions.

      Real Player - You basically invented the Apple "if you uninstall me but I will grow more powerful than you can possibly imagine" routine, so you get extra evil points for originality.

      Logitech Mouse Drivers - My mouse drivers are now 100 megs. Finally they fixed the two year problem of needing to run them manually after booting (running on startup caused them to fail), but they still involve two separate taskbar icons and take up a ton of RAM.

      Word - I know how to make you do what I want, but it took years to learn how to both stop your autoformatting and then put in the formatting I want. I hate the way you place images. I hate the way you resize my stuff after I've already locked it down.

      Verizon Phone UI - My phone had a great UI and lots of nice capabilities when it was made. You removed bluetooth file transfers so I'd have to pay you to get photos off my phone, and you made the interface ugly. You removed the ability to vibrate and ring at the same time. I'm glad my phone was so easily hackable.

      Flash (again, but bear with me) movie players - The only reason you exist is to keep me from saving video to my hard disk. Guess what. I can still do it. Meanwhile, you're slow, often not resizable without using a magnifying tool to manually zoom onto your little box, and you require me to enable flash.

      I know how to fix or replace all of you, but you kill me every time I have to use a new PC and wade through your bloated code again.

      --
      "I zero-index my hamsters" - Willtor (147206)
    13. Re:Print Version (and my Apple woes) by Zanth_ · · Score: 5, Informative

      I use Windows at work, I have a Debian server and a Ubuntu desktop at home and I own a MBP dual booting Leopard and XP SP2. Windows is easily the most frustrating out of the ones I use but my response is mainly an enquiry regarding your mac.

      I run dual monitors (24" Dell) with my MBP, I run VM Ware Fusion with 1 GB of RAM allocated to the machine (I run a 2G MBP so it is capped at 2 Gigs of Ram). I have Fink installed and when compiling I can still have the VM up and all the while not having any stability issues. I hardly have any updates (and I check weekly). I've never experienced nor heard of anyone in my circle (we are about 20) who have had issues with Leopard. Despite it being a bit sluggish compared to a well setup Ubuntu install or a stripped down XP SP2, I would say it is more stable than the other two over time. I do get the "sleep" problem you mention though, but that seems to be endemic across laptops and OS'. For whatever reason, no one has perfected awaking from sleep yet.

      I'm wondering if your laptop might not have some serious issues. What you describe seems out of the ordinary. You might want to send it off for a checkup. Perhaps you have dying RAM? I've never had to restart Leopard safe for a major update (usually a security patch) and certainly never when plugging in a second monitor. I plug it in and it just works.

      Sure, myself and the 20 folks I work with are a small sample size and therefore this is mostly anecdotal, but just in case, you may want to get it looked at.

  2. Norton Products... by DaRat · · Score: 5, Insightful

    The worst has to be the Norton XXXX products. I installed Norton 360 v2 on my laptop as an "upgrade" to Norton AntiVirus 2007, and I think that intentionally installing a few viruses and malware would have resulted in better overall system performance.

    Symantec tech support was, of course, useless:
    "Sir, you have a virus or malware."
    "Yes, I know: the malware is called Norton 360 since my problems didn't appear until I installed your product. What I want to know is how to stop Norton 360 from using 100% of both cores and incessently accessing the DVD drive for no apparent reason."
    "Sir, you need to run a scan for virus and malware."

    At least I got the damn thing uninstalled and got a refund. Never again...

    1. Re:Norton Products... by The+Living+Fractal · · Score: 5, Informative

      Repeat after me:

      AVG Free.
      AVG Free.
      AVG Free.

      You should start to feel better soon.

      --
      I do not respond to cowards. Especially anonymous ones.
    2. Re:Norton Products... by geekoid · · Score: 5, Interesting

      I just installed AVG free 8.0 and it immediatly told my I had a virus in an email and deleted my whole inbox.

      Just an FYI

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Norton Products... by KlomDark · · Score: 5, Informative

      It's so much more fun to say "Avast! Avast! Avast!" - I've used AVG for years, but am finding Avast even better with a far better GUI. (Although shut off the audio alert "Virus Database Has Been Updated", especially when you have the speakers set for loud and then thing goes off at 4AM or when you're busy with your girlfriend. Scares the hell out of you!) http://www.avast.com/

      And they had 64-bit support before AVG, that's why I switched.

  3. Winamp becoming Damned Irritating by Toreo+asesino · · Score: 5, Interesting

    I've noticed recently it's wanted to update itself about once every two weeks, which would be fine if it was a FireFox type update - nice and clean, restart app & done, but instead the update mechanism is something like the following:

    Click on "omg! Update me!" big window.
    Browse through newly openeded browser window.
    No, just the free one, no shitty MP3's thanks.
    Download. Click install.
    No ffs, don't take control over all my media types.
    No, keep your shitty ad-ware.
    Die Winamp agent; if you're not the default for everything it's for a reason.
    Yeah, same settings as last time (it's an update ffs).
    Oh right, you changed a bunch of setting anyway, thanks.

    There's just a tonne of questions that are so unnecessary for a minor update, which seem to come thick & fast these days. Thanks a bunch AOL; you've created the least smooth updating process i've seen in a while.

    --
    throw new NoSignatureException();
  4. Why just Windows Update? by hyperz69 · · Score: 5, Funny

    I think they could have just said VISTA... Done! Though seriously this app misses, a few apps. Mainly... GOOGLE BAR? Dear god, does every application on the planet now try to install google bar? Completely removing it requires a virgin, 2 brillo pads, a priest, plus 6 gallons of goats blood.

    1. Re:Why just Windows Update? by eln · · Score: 5, Funny

      Please do not speak ill of Google Bar. Google does no harm to anyone, and all of its software is useful and error-free. Speaking negatively of Google is unwise. Remember, they know where you live.

  5. Please let Apple software update be on there... by shawnmchorse · · Score: 5, Insightful

    I'm almost to the point where I want to remove Quicktime from all of my machines, because I'm so tired of being asked to "upgrade" to Safari and iTunes.

  6. My vote: HP by truthsearch · · Score: 5, Informative

    We have one of those all-in-one HP printers at my office, where we're all on Macs. When we first got the printer I installed the disk with the Mac drivers. It also installed a bunch of utilities. Playing around with these utilities I found a tedious maze of buttons and windows. I couldn't even find the most obvious features, like where to see a scanned document.

    But I also noticed my computer was running slower, even when no HP utilities were being used. So I looked at the Activity Monitor and found the HP background applications were permanently taking up 10% CPU, even if nothing was ever printed or scanned. So I removed all of the HP utilities and drivers and found a driver built into OS X which was for almost the same model number. I have no problems at all printing and my CPU is back to normal utilization.

    Not only do these HP utilities suck, but they're annoying when you're not even using them.

  7. Update apps... by Bert64 · · Score: 5, Insightful

    Update apps are a pain in the backside, but they are a symptom of the way windows and osx are designed...

    There's no question that your system should be aware of what software is installed, and what the latest version is, and make the user aware too and give them the option to install the updates.

    On linux you rarely, if ever, get problems like this because the updates are handled centrally.

    The problem with windows and osx, is that there is no central way for third party apps to register to the automatic update mechanism, the supplied update functions are only for the original vendor's apps, not third parties, meaning every third party has their own update service wasting memory and informing/annoying you in different ways.

    The linux approach is orders of magnitude better, centralised package repositories, a centralised method of informing the user, you can choose how to be informed of updates, and you won't be hassle any other way. To further help matters, the package manager knows of packages you don't have installed too, giving you single click access to the latest versions of a whole host of additional applications.

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  8. ARGHSFARGH! by Aquaseafoam · · Score: 5, Insightful

    The most annoying thing for me? The stupid little bubble that pops up to inform me that wireless networks are in range, even when I am running through a wired connection. The only way I've found to really get rid of this is to disable the connection, a hassle for whenever I try and go anywhere. Of course, this particular annoyance only really hits me nowadays when I need to boot into my small windows partition. Ubuntu FTW.

    --
    09-F9-11-02-9D-74-E3-5B-D8-41-56-C5-63-56-88-C0
  9. A hearty welcome to our latest new member by zappepcs · · Score: 5, Interesting

    Welcome elrous0, to the 'what were they thinking? anti-software fan club'

    Here we will help you commiserate as you belch out the pains brought to you by software that is premised on the thought that ALL users would surely want this software until the day they die.

    With the mentality (and social skills) of clippy, these coders work double time to ensure that your experience with their software will be never ending. What could possibly be worse than malware you might ask. How about software that has an uninstall feature but won't do so?

    I'm wagging my finger at you AOL, Apple, MS... you, antivirus guy in the back snickering, you can STFU too.

    We're glad to have you as a member, and look forward to your votes in the awards ceremonies next year. Note that Internet infamy is your for the taking if your right up for nominees is both exacting and excoriating.

    I'm still investigating, but the OOo quickstart on XP may get a nomination. HP printer driver division has a place on my list too.

    Anyway, mill around, meet the other members, enjoy....

  10. Acrobat Reader on Linux by Anonymous Coward · · Score: 5, Interesting

    I've appreciated that Adobe has provided Reader for Linux for quite some time now. Until I tried their latest a number of months ago (version 8? or 9?).

    It insisted upon putting a bunch of worthless crap in my ~/.kde and ~/.local directories, overriding my MIME types and replacing KDE's PDF icons (which looked consistent with all the other KDE icons) with its own icons, which clearly were out of place.

    Of course, it also decided to set itself as the preferred reader for PDFs, contrary to my preference. It would have been annoying, but bearable, had it asked me about this before it made invasive changes, but simply running the program was enough to wreak havoc.

    So fuck you Adobe, I'll continue to use kpdf, which doesn't feel the need to take over my desktop. As an added bonus, kpdf doesn't have a million worthless plugins that slow down application startup, either.

  11. Re:Honestly, these problems are solveable by pdusen · · Score: 5, Insightful

    "Stop using Windows" isn't a bugfix.

  12. Re:Honestly, these problems are solveable by theaceoffire · · Score: 5, Informative
    I don't like your flash solution, so here is mine: Firefox + Flash Block.


    I get all the benefits of no flash, but can still watch youtube and all the rest if I change my mind with no hassle.

    --
    I steal signatures. This one used to be yours.
  13. The answer is right there in front of you by HungWeiLo · · Score: 5, Funny

    Look at the top of your window:

    "The Most Annoying Software Out There - Mozilla Firefox 3 Beta 5"

    I didn't say it - the browser did!

    --
    There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
  14. worse than annoying for someone like me by spirit_fingers · · Score: 5, Interesting

    Unfortunately, I'm the IT Manager for the ad agency of one of the most annoying programs mentioned in that article (I won't mention which one). So I'm in the unhappy position of having to install our client's software on all of our computers. Would I use that software if the company weren't our client? NO FUCKING WAY! If there is a hell for IT support people, I'm in it. I not only have to support this crapware, but I have to pretend that it's the greatest thing since oral sex.

  15. Re:Honestly, these problems are solveable by unformed · · Score: 5, Informative

    On Windows, use Foxit PDF Reader. It's not open-source, but they do have a free version for non-commerical purposes. It's fast, it's small, and they have it available in a ZIP so you don't have to run an installer.

  16. Right on the money by H0p313ss · · Score: 5, Interesting

    Usually I disagree with these rather non-technical whiners, but I found this to be right on the money this time. Besides, there's some wonderful British humor there:

    Acrobat Reader
    "a reputation for being as welcome as a flatulent camel in the kitchen"

    Windows Update
    We've been kind and not talked about Vista.

    RealPlayer
    "If this software turned up at your door, you'd call the police."
    "... we were given software to install. 'Disable your firewall', it commanded. 'Drop dead', we replied."

    Java
    "Programming languages are like sewage plants: if the average user becomes aware of them, something's gone wrong."

    Yahoo
    "And yes, when I ask to exit the software, that's because I really want to, not because I'm having a crisis of doubt."

    Flash
    "There's nothing wrong with Flash, provided you don't use it to construct web sites where people want to find information..."
    --
    XML is a known as a key material required to create SMD: Software of Mass Destruction
  17. Make Microsoft Look Good day? by Futurepower(R) · · Score: 5, Funny

    I like this quote from the article, about Apple QuickTime: "... what is this, Make Microsoft Look Good day?"

  18. You haven't seen some of the alternatives by Moraelin · · Score: 5, Interesting

    You haven't seen some of the alternatives, then.

    Some years ago, for example, sick and tired of Norton, I went and bought McAffee's anti-virus. In fact, I figured I'd go for the full monte, including firewall, "privacy" stuff, you name it. I can't be arsed to dig up the CD and find out which year it was, and I wouldn't know if it got any better in the meantime. (Though I would be surprised.)

    The first funny impression was when trying to update it. As is the craze in the last decade, it couldn't just have either a URL to their download page, or a neat little downloader program. It just had to launch an ActiveX control in a browser to do the actual download and install. It launched whatever browser you had configured as default. E.g., for me it was Mozilla. It only actually worked in IE.

    But wait, the patcher was more stupid than that.

    I didn't have too much space left on C:, but I had vast amounts of space on my slower D: drive. So I refuse to install it to the default location, and install it to D:.

    Then I run the updater. It installs the updates to the default location on C:. Literally, it was too fucking stupid to either ask, or figure out where its own installer had put those programs.

    It gets funnier. Presumably because it couldn't figure out where they were, it didn't uninstall or at least disable the origina, unpatched version on D:. It just let it run too.

    If you think one anti-virus is a resource and CPU hog, now picture twice that. It felt like I had downgraded back to my trusty old 486.

    Now I don't know how good their virus protection was, I didn't actually have a virus. Their privacy stuff, though, now that made most sites that required a login, no longer work. And it made some schizophrenic: they thought I was simultaneously logged in _and_ not logged in. It was giving me some insight into what Schroedinger's cat must have felt ;)

    To cut a long story short, and skip over a few more faults, after a few days I uninstalled it.

    The uninstaller, though, only got rid of the new patched copy from C:. It left the one on D: as it was, and loading itself in memory anyway. Trying the uninstaller from D: didn't seem to work either. I had to manually mess with the registry to get rid of it.

    On the whole, it left me the impression that it makes malware look good by comparison. Ok, so you have to mess with the registry in safe mode too, to get rid of it, so it's a tie there. Most viruses don't use as many resources or interfere with your daily use of the computer half as much, though.

    --
    A polar bear is a cartesian bear after a coordinate transform.
  19. Resident processes for no reason! by Hankapobe · · Score: 5, Informative
    Many programs have these resident services (Windows) that sit there and just take up memory and CPU for no reason.

    For example: Quickbooks. Why does it have to have (IIRC) three services running EVEN IF QUICKBOOKS ITSELF IS NOT RUNNING!? One of them is for updates. The other two I have no idea, but all three sure bogged my system down. I uninstalled Quickbooks and it took Registry Mechanic to get rid of everything. I tell you with this and other problems I've had with Intuit, if I see that company's name on something , I refuse to buy it.

    Back in my day, when we had to program in the snow, uphill both ways, we would check for updates upon startup AND allow the user to turn it off.

    Folks, just because there is a feature for programs or cool way of doing something, does not mean it's a good design.

    Now about Windows registry and the fact that it only grows.....Never mind. I need a drink.

  20. Re:Honestly, these problems are solveable by manwal · · Score: 5, Funny

    ...it's many.