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Microsoft Denies Call-in 'Save XP' Petition
CWmike writes "Gregg Keizer digs deeper on a report that said Microsoft was logging calls from customers who requested that the company extend the retail availability of Windows XP to find that some users claimed that they couldn't get through to the support lines. Microsoft denies that it organized any kind of call-in petition and pleaded with users not to dial its technical support numbers to ask for an XP extension. 'As a courtesy to customers in need of technical assistance, we ask callers not to call Microsoft Customer Support Services to request an extension for Windows XP,' a company representative said. Microsoft declined to comment on whether its support lines had experienced a call-volume spike starting last Friday, when the Neowin notice first appeared."
I like it. Hammer their switchboards until they extend WinXP. That'll larm 'em!
If they gave the extension to XP, they probably wouldn't need the support line as much.
Just callin' it like I see it.
Only problem will be finding zombies with phone skills.
Imagine that! The purveyors of DOS have been DOS'd due to the bad quality of their latest revision of DOS.
I'm sure the problem will go away now that this has been posted on slashdot...
If there were a petition to save Win Xp, with Vista as the alternative, I bet it would eclipse the petition to get Uwe Boll to stop directing.
"There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed H
Exactly! I prefer emacs...
Next month's headline: "Microsoft to revamp XP" due to customer demand and their focus on end-user satisfaction, followed by "Vista EOL 1Q 2010: 'Oops'".
Their stock will inexplicably rise on the news that they're doing, well, nothing.
Dewey, what part of this looks like authorities should be involved?
On the other hand, Vista is really slow and buggy, it really needs some reworking.
Um, no. You're going to get a couple of new computers over the next couple of years, and by the time everything doubles in speed around then and by the time MS puts out a few service packs, Vista is going to be the coolest thing on the block. People will be mad when Vista support is pulled in 2015.
When I was a kid, we only had one Darth.
Show MS the validation it craves, tell them you love XP. call now, your love operator is standing by. Tell them how you really feel.
Some drink at the fountain of knowledge. Others just gargle.
Me: "Hiyas! Yeah. Having a little trouble setting the clock on my XP machine."
TS: "Is that all? Right-click the clock display then drag the hands around to the desired time."
Me: "Got it. Thanks!"
TS: "Is there anything else I can do for you today?"
Me: "Well, now that you mention it, can you extend Windows XP for me?"
Microsoft have made me accepting of many things. They've lead the way to a new climate of acceptance. Microsoft for social justice.
And now, mouth wash.
From Microsoft: ' "we ask callers not to call Microsoft Customer Support Services to request an extension for Windows XP", a company representative said.'
That reminds me of a line from a movie: "What we have here is a failure to communicate."
Customers should not ASK Microsoft for anything. That assumes that the customers have power. Customers should do what Microsoft says and believe anything Microsoft says; that's the social position of customers, judging by the way Microsoft acts.
Microsoft is making a transition, from being badly managed to being even more badly managed.
How we know is more important than what we know.
Freedom is Slavery
Ignorance is Strength
Vista is XP
Crivens! I kicked meself in me own heid!