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PC Repair In Texas Now Requires a PI License

JohnnyNapalm writes "In some shocking news out of Texas, PC repair will now require a PI License. Surely this stands to have a substantial impact on small repair shops around the state if upheld. Never fear, however, as the first counter-suit has already been filed."

30 of 729 comments (clear)

  1. I read it as by Daimanta · · Score: 5, Funny

    "PC Repair in Texas now requires a pi license"

    Want to fix PCs? Recite the first 100 decimal places of pi.

    --
    Knowledge is power. Knowledge shared is power lost.
  2. I don't think the report is accurate by vanyel · · Score: 5, Informative

    IANAL, but I don't think PC Mag or "CW33" read the law. Per Section 4a1 and 4b, it only applies if you're specifically snooping in the data on the computer. It says nothing about normal repair. Not that someone disgruntled couldn't try to make a case out of it...

    1. Re:I don't think the report is accurate by kjh1 · · Score: 5, Informative

      IANAL, but I don't think PC Mag or "CW33" read the law. Per Section 4a1 and 4b, it only applies if you're specifically snooping in the data on the computer. It says nothing about normal repair. Not that someone disgruntled couldn't try to make a case out of it...

      Agree w/ vanyel. If you read the original quoted article, you'll see that the original author only wondered out aloud if this would apply to PC repair folks. From the post:

      "It seems obvious that in order to provide a full range of litigation support services, including forensic examination, then you will have to become licensed. But will all vendors, even those who do not perform such examinations, need a license as well?"

    2. Re:I don't think the report is accurate by Obfuscant · · Score: 5, Informative
      Imagine that doing a "find . -name file.jpg" or similar might be considered an "investigation".

      Read the entire law. .

      Sec. 1702.104 defines an "investigations company". A person acts as an investigations company if he engages in the business of obtaining or furnishing, or accepts employement to obtain or furnish information related to crimes or activity of a person, or location of stolen property, or cause for a fire, libel, etc.

      A computer repair business in not in the business of doing any of that. They aren't in the business of obtaining information regarding crimes, they are in the computer repair business. The information they gather is "what doesn't work".

      It is 1702.104(b) that seems to be troublesome because it talks about "computer-based data not available to the public."

      The fact that 1702.104(b) defines what obtaining information means is irrelevant, since (a)(1) doesn't apply to a computer repair business to start with. Defining what obtaining data means doesn't change the limitations on who 1702.104(a)(1) applies to. It expands the activities of the people who are covered by (a)(1) to include computer searches.

      If you start a business tailored specifically to PI's and forensic analysis, say fixing broken computers with the explicit intent of getting the data off of them to determine crimes, cause of fires, etc, then yes, you need a PI license. If you are just replacing a defective CPU or disk, no. You are not in the business of obtaining information listed in (a)(1).

      In short, it all revolves around the phrase "in the business of".

      This law is a good thing. It may be possible to sue a "computer repair company" that does, as a matter of regular business, "investigate" the content of your computer when you take it in for repair. They've made themselves "in the business of" by looking for information related to crimes. But Joe Technician who sticks to finding the bad bits and replacing them has nothing to worry about. And if you are stupid enough to make kiddie porn the splash logo on your boot screen, or background image after an auto-login, Joe is still able to call the cops, since his job isn't obtaining the information, YOU gave it to him by your actions.

  3. Re:Slaughterhouse Cases by Anonymous Coward · · Score: 5, Insightful

    Because there are a lot of crooks in this country, and was the reason these kind of laws were put into place in the first place. We all expect doctors to have a certain level of training, and just because someone says they have the equivalent, doesn't mean they do.

  4. No by BenEnglishAtHome · · Score: 5, Informative

    Please follow the links and see that the summary is wrong. The new law requires a PI license if you act as a private security consultant company (which can be an individual).

    The relevant qualification for the Slashdot crowd are that you must

    engage ... in the business of securing, or accepts employment to secure, evidence for use before a court, board, officer, or investigating committee;

    and do so by

    furnishing information ... obtained or furnished through the review and analysis of, and the investigation into the content of, computer-based data not available to the public.

    IOW, you can't take into divorce court the notion that your spouse was having a cyber-affair based on having your computer looked at by the kid down the block. This doesn't appear to have much effect on most repair shops.

    The text is here. Read it. The word "computer" appears in the text just once, so grep for the relevant part.

    1. Re:No by languagehacker · · Score: 5, Informative

      This news story essentially came out like the telephone game. The linked story came from a Daily Texan article (the UT student newspaper) which came from an anecdote by a PC repairman. There were too many intermediaries. The Daily Texan article is available here: http://media.www.dailytexanonline.com/media/storage/paper410/news/2008/06/27/TopStories/Computer.Repair.Technicians.May.Be.Acting.Illegally-3386027.shtml And essentially, what it's suggesting here is that you only need a PI license if you're snooping through a user's data for whom you're not repairing the computer. There will be plenty of repair shops taking care of single-owner Dells and Gateways who won't even need to remember the word "forensics" even exists until CSI comes on.

      --
      "The enemy knows the system" --Claude Shannon
  5. Re:Slaughterhouse Cases by Jartan · · Score: 5, Insightful

    We require licenses of many different professions, doctors, medical professionals, accountants even.

    Uhh yea but those licenses actually pertain to the profession in question.

    I don't know why the summary says "small repair shops". In reality such a requirement will throw a total wrench into any big chain that does computer maitenance. Theres no way the kids who work in Best Buy have PI licenses.

  6. Re:Slaughterhouse Cases by loraksus · · Score: 5, Insightful

    We require licenses of many different professions, doctors, medical professionals, accountants even.

    I'm sorry, but that's a crap argument. In all of those cases, the licensing requirements are related to the actual job. In this case? Completely unrelated.

    And Louisiana law is fairly different from Texas law. Louisiana is sort of the red haired bastard stepchild when it comes to the law because of the heavy French influence.

    --
    1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcfv gbhnjmk,l.;/
  7. Re:Slaughterhouse Cases by e4g4 · · Score: 5, Insightful

    No argument there. I certainly expect my doctor to have medical training, my lawyer to have law training - but do I expect my local PC tech guy to have investigative training? Do you really want to hand your computer to someone who is trained at gleaning information? When I fix a computer - I make a studious effort to ignore the personal contents of a machine...this is just ridiculous.

    --
    The secret to creativity is knowing how to hide your sources. - Albert Einstein
  8. Re:Slaughterhouse Cases by Spacepup · · Score: 5, Insightful

    Doctors require a license as a way for laymen to distinguish between a quack who might kill you and someone learned who might kill you. Structural engineers need a license so you can have a reasonable expectation that what they design wont fall down on people. It isn't unusual to have to have a license to work in a particular field. What is unusual is to be required to have a license for a field relatively unrelated. It's rediculous to require structural engineers to get a medical license just because they build hospitals.

  9. Re:Slaughterhouse Cases by AllIGotWasThisNick · · Score: 5, Insightful

    And if the patients know this, what exactly is wrong with it?

    To play liberal's advocate for a moment, the US health care system as it stands today requires licensing to get malpractice insurance. This is a pretty reasonable expectation should say, your leg be accidentally amputated during an annual checkup. This same policy applies to your insurance payables for eg. massage therapy. Registered therapist's services are invariably insured, whereas non-licensed massage services (teehee) are almost never covered.

    The subtle reason for any of this concern is the principle of "informed consent". Without a medical degree, how can you effectively evaluate (in advance, no less) the skills of someone whose actions potentially put your life in definite, immediate risk? The liberal mindset is that you are not allowed to choose, even if you actually are informed, since other uninformed people will frequently make "the wrong choice".

    As for my personal opinion, I think that the vast majority of medical conditions can be dealt with by someone with significantly less training/licensing (eg. nurses, online/telephone professionals, etc) than is currently demanded; heart surgeries are much less common than colds, as dreamy as McDreamy is.

  10. Re:Slaughterhouse Cases by CastrTroy · · Score: 5, Interesting

    As for my personal opinion, I think that the vast majority of medical conditions can be dealt with by someone with significantly less training/licensing (eg. nurses, online/telephone professionals, etc) than is currently demanded;

    In Ontario this is actually the the stance taken. They have set up a telehealth phoneline staffed by nurses and other qualified people so that people don't go down to the emergency room, or run to the doctor every time you have a rash or a cough. We've used their services quite a few times, and the answers they give are quite good. It's really nice to have a nice way to get quick qualified answers to health questions.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  11. BAD headline/article by Anonymous Coward · · Score: 5, Insightful

    All this means is in order for Geek Squad (or anyone) to perform forensic data recovery for example, on behalf of your local PD, or even a PI, the Geek Squad technician would also need a PI license.

    No. Shit. It would be an obvious loophole otherwise.

    Every computer repair person in the damned state doesn't qualify under (a)(1), sorry pcmag/slashdot. It doesn't take a lawyer to understand this, but you DO have to have more than a 5th grade reading level to backtrack from (b) to (a)(1) I guess. Besides, your shit is "public" as soon as you hand your PC to the repair person. This is not some sinister, evil law, douche bags.

    Sec. 1702.104. INVESTIGATIONS COMPANY.
    (a) A person acts as an investigations company for the purposes of this chapter if the person:
            (1) engages in the business of obtaining or furnishing, or accepts employment to obtain or furnish, information related to:
                    (A) crime or wrongs done or threatened against a state or the United States;
                    (B) the identity, habits, business, occupation,knowledge, efficiency, loyalty, movement, location, affiliations, associations, transactions, acts, reputation, or character of a person;
                    (C) the location, disposition, or recovery of lost or stolen property; or
                    (D) the cause or responsibility for a fire, libel, loss, accident, damage, or injury to a person or to property;
           
    (2) engages in the business of securing, or accepts employment to secure, evidence for use before a court, board, officer, or investigating committee;
            (3) engages in the business of securing, or accepts employment to secure, the electronic tracking of the location of an individual or motor vehicle other than for criminal justice purposes by or on behalf of a governmental entity; or
            (4) engages in the business of protecting, or accepts employment to protect, an individual from bodily harm through the use of a personal protection officer.

    (b) For purposes of Subsection (a)(1), obtaining or furnishing information includes information obtained or furnished through the review and analysis of, and the investigation into the content of, computer-based data not available to the public.

    And please stop posting news of new laws that are obviously not reviewed by real lawyers or people who can fucking read at least. PLEASE.

  12. Re:Slaughterhouse Cases by snowgirl · · Score: 5, Insightful

    There are no evidence collection rules about trash. The owner of that item has already released ownership and rights to keep it from search and seizure.

    Here is a hint for you. If you throw something illegal away, you're an idiot, because cops don't need anyone's permission to collect that evidence anymore.

    --
    WARNING! This girl exceeds the MAXIMUM SAFE standards established by the FDA for BRATTINESS
  13. Re:This law is to prevent me from perv catching by Mr2001 · · Score: 5, Insightful

    I am a contractor that operates outside the box, almost a vigilante. I cannot name what software I use or I would be easily identified. I do not engage in corp espionage but this law would stop me in my tracks if I were to ever have stepped foot in Texas.

    Good! You have no right to snoop around other people's computers, even if you think you're doing it for a noble cause. (Which you aren't, by the way -- if you really wanted to help people, you'd go after the ones creating these images in the first place.)

    I hope to turn in many more.

    And I hope that when your vigilante game finally lands you in prison, you'll meet up with some of your victims.

    --
    Visual IRC: Fast. Powerful. Free.
  14. Re:Slaughterhouse Cases by conlaw · · Score: 5, Funny

    Despite the alarmist tone of TFA, the law is obviously not intended to apply to computer repair. It is meant to apply to those whose work involves the review and analysis of material stored on a computer. In other words, Media Sentry will need a PI license to check Texans' hard drives, but the Geek Squad can just keep on as they have been. Sorry, my Texas friends, but you can't avoid working on your mom's Windows Vista machine by telling her you don't have PI license.

  15. Re:Slaughterhouse Cases by jlarocco · · Score: 5, Insightful

    Repairing a computer is much more likely to produce evidence against someone.

    What? That's most ridiculous thing I've heard all day.

    Not that I'm particularly worried about this law. The black market for computer repair people without PI licenses will be HUGE. Computer savvy neighbor kids who know how to reinstall Windows and upgrade RAM are going to love this law.

  16. Re:Slaughterhouse Cases by AusIV · · Score: 5, Interesting
    I have some friends who work for a digital forensics company (which does require a PI license). They seem to get by having supervisors with PI licenses, and the lower level employees don't have them, but still do some forensic work.

    I'm guessing the Geek Squad will just need to have a PI on duty any time the kids are tinkering on other people's computers.

  17. Re:Slaughterhouse Cases by dgatwood · · Score: 5, Interesting

    If this story is true, then whatever harebrained idiot thought this one up should have to do penance in the form of having to take the place of one of those undocumented maids for the next twenty years. That said, I don't see anything in that law that suggests that computer repair people have to be licensed PIs. The only people that are covered there are people who are doing forensic analysis on data not available to the general public. If you hire someone to do computer forensics (e.g. investigating the contents of a hard drive), that's a completely different service from merely replacing a defective power supply or even reinstalling Windows. Stretching that law to cover basic computer repairs is a fairly blatant perversion of the law as written and almost certainly won't hold up in court unless I'm either grossly misreading it or the story linked from this one is linking to the wrong law.

    In any case, assuming the story is legit, let's take this same logic one step further. A maid finds child porn while cleaning some guy's den. We should, therefore, obviously require that every illegal, undocumented maid working in the state of Texas have a PI license. Similarly, every maintenance crew working for a company, every IT employee, every office assistant who might potentially use his/her boss's computer, every school computer lab administrator, every plumber (child porn could be hidden under the sink, you know), every electrician (going to rewire somebody's entertainment center), and every employee at every hard drive refurbishing center.

    In short, this same logic would apply equally to large swaths of our population for precisely the same reason, and I predict this law will be struck down swiftly for precisely that reason. It unfairly singles out one small group for regulation out of a much larger group of people for whom the same conditions apply.

    Further, as someone said a couple of posts up, the difference between laws requiring a PI license for this and laws requiring a PI license for someone doing an investigation, a medical license for a doctor, etc. is that in all of the cases where such laws have been considered constitutional in the past, the reason for the license was for the protection of the person hiring out for the work to ensure that the person doesn't get shafted, while in this case, the laws are predominantly for the protection of the state and are in direct contradiction to the needs, desires, and best interests of the person hiring out for the work.

    As for planting evidence, there's really no more protection against that just because somebody has a PI license. There are plenty of crooked licensed private investigators, lawyers, doctors, etc. At best, there is the additional disincentive of losing your license if caught, but it's not like a computer repair tech can't get a job doing computer repair in a corporate IT department, which presumably would not entail such licensing requirements, or else there are likely to be a lot of high-tech companies (e.g. Apple, Dell, etc.) telling Texas to go f*ck themselves and moving their operations to another state.

    More importantly, computer companies that contract out mail-in repairs are likely to eschew Texas from now on. Why? Too much extra expense. Instead of hiring a minimum-wage person and training them in a week, they'll have to hire someone with an expensive license and/or spend months training them at tremendous expense. I know a couple of businesses that are likely to dry up overnight.

    Sounds like yet another stupid law written by stupid people for stupid reasons that won't actually fix what it was intended to fix. Since that describes about 98% of all laws passed in my lifetime, could somebody explain why this is news? :-)

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  18. Calm down and read the source material by they_call_me_quag · · Score: 5, Informative

    Folks, calm down. The fault here seems to lie with the person who wrote the newspaper article. I read the Texas law in question and I don't see a problem.

    Here's the important passage:

    ----
    INVESTIGATIONS COMPANY. (a) A person acts
    as an investigations company for the purposes of this chapter if the
    person:

    (1) engages in the business of obtaining or furnishing, or accepts employment to obtain or furnish, information
              related to:
          (A) crime or wrongs done or threatened against a state or the United States;
          (B) the identity, habits, business, occupation,knowledge, efficiency, loyalty, movement, location, affiliations, associations, transactions, acts, reputation, or character of a person;
          (C) the location, disposition, or recovery of lost or stolen property; or
          (D) the cause or responsibility for a fire, libel, loss, accident, damage, or injury to a person or to property;

    (2) engages in the business of securing, or accepts employment to secure, evidence for use before a court, board, officer, or investigating committee;

    (3) engages in the business of securing, or accepts employment to secure, the electronic tracking of the location of an
    individual or motor vehicle other than for criminal justice purposes by or on behalf of a governmental entity; or

    (4) engages in the business of protecting, or accepts employment to protect, an individual from bodily harm through the use of a personal protection officer.

    (b) For purposes of Subsection (a)(1), obtaining or furnishing information includes information obtained or furnished through the review and analysis of, and the investigation into the content of, computer-based data not available to the public.
    ----

    I don't see how the applies to computer repair shops.

    I searched the entire text and found only two instances of the word "repair", both in reference to the repair of "security devices" and the word "computer" is only used once in the entire document (in the last sentence of the passage above.)

    The "PC Magazine" story cites as it's source a "Dallas-Ft. Worth CW Affiliate." That affiliate published a story penned by:
    "Pelpina Trip, KDAF33 News at Nine Intern"

    It looks like you have all been riled up into a foamy froth by AN INTERN AT A LOCAL TV NEWS OUTFIT.

    Do you feel foolish yet?

  19. Re:Slaughterhouse Cases by Anonymous Coward · · Score: 5, Insightful

    So I guess my Dr. should have a PI license so that if I use drugs he can tell the police then. Or my mechanic should have PI so if he finds child porn in my trunk I can be reported. Lets just make a PI license a requirement for entering the country... that'll work!

  20. Re:Slaughterhouse Cases by afidel · · Score: 5, Informative

    Actually many states have instituted nurse practitioners, kind of a doctor light for just such reasons. They have to be part of a doctors practice but they can see patients and write scripts (I believe cosigned by the doctor). It's actually often a more lucrative position then a GP because they don't have to carry nearly the insurance load and they share billing resources with the established practice.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  21. RIAA by deraj123 · · Score: 5, Insightful

    So...ignoring the headline and considering the actual law - does this affect the folks doing RIAA's investigations? It sounds (from my uninformed point fo view) like it's written almost specifically for that sort of situation.

  22. Re:Slaughterhouse Cases by letxa2000 · · Score: 5, Insightful

    "Liberals" seem to fight a hell of a lot more often and with more passion to protect the right to choice in virtually every situation, while the "conservatives" want more laws restricting what people can do.

    Actually both liberals and conservatives want to protect choice--just on different issues. Conservatives want to protect your choice to spend your money but want to apply their concepts of morality on society. Liberals, meanwhile, don't really care what you do morally speaking as long as you do what they tell you to do with your money.

    Which is better? In my opinion a moral society in which people can do what they want with their money is desirable to a morally corrupt society where everything goes as long as you're paying extortion money to the liberal government. But that's just my opinion.

    The only ones that really have a passion for freedom of choice across the board are libertarians. They have some good ideological points, though I think their platform is lacking from a practical standpoint.

  23. Re:Slaughterhouse Cases by arminw · · Score: 5, Insightful

    ..... Look at the requirements to be a barber or beautician....

    It seems that equating those who work on computers with those who work on people is gross foolishness. It is especially foolish to require a PI license for someone who repairs a computer. By the rationale that supposedly went into this law, anybody who has access to data should need such a license. After all, they may come across some data that the cops might need that must be preserved properly and pristine, in order to be stand up in a court of law.

    It might be instructive to learn who the monied interests are that lobbied for this law. There is very little law made anywhere these days, that does NOT have some money reason behind it. Laws generally get suggested by those who stand to gain financially by the existence of said laws. If such people or companies have the money to put behind the appropriate politicians, they won't hesitate to do so. As the saying goes, "Follow the money".

    --
    All theory is gray
  24. Re:Slaughterhouse Cases by mrchaotica · · Score: 5, Insightful

    But my health insurer is able to make that judgement and also has a clear incentive to steer me away from doctors who are likely to place me in bodily danger.

    You're kidding, right? What your health insurer has is a clear incentive to send you to the cheapest dumbass they can find, and then simply disbelieve you and deny your claim when you complain that he screwed up.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  25. liberalism by falconwolf · · Score: 5, Interesting

    The liberal mindset is that you are not allowed to choose

    That's not a liberal mindset. The original liberalism, Classical Liberalism which stems from The Age Of Enlightenment and The Age of Reason, was all about liberty and small government. Among the USA's Founding Fathers who were Liberals were Thomas Jefferson, James Madison, and Thomas Paine. The father of Capitalism Adam Smith was a Liberal. As used today "liberal" and "liberalism" has been twisted to mean something a lot different than it did.

    Then again other words have had the same thing done to them, like "hack" and "hacker". Whereas a hack used to mean something creative and a hacker was someone who hacked, and writers were hacks too, today they are used for crimes and criminals. As used with computers a hacker follows the Hacker ethic.

    Falcon

  26. Re:Slaughterhouse Cases by rohan972 · · Score: 5, Funny

    Ever hear the expression "Never judge a man until you've walked a mile in his shoes"?

    Yes, that way if he gets angry with you he's a mile away, and barefoot.

  27. Re:Slaughterhouse Cases by syousef · · Score: 5, Informative

    No argument there. I certainly expect my doctor to have medical training

    Actually, and I'm being quite serious, I've found that assumption to be dangerous. Personal experience with myself and immediate family.

    - Neurologist prescribing a medication for seizures, then continually increasing the dosage when one of the contraindications for giving it is seizures. Patient went from an occasional seizure to seizing on average every 2 days. When he was shown this information he replied, "oh okay, maybe it's contributing, let's cut it out" without bothering to read that immediately cutting out this med has been known to make normal patients suicidal. Thank fuck for Google. Anyone who says you shouldn't self-diagnose can go fuck themselves.

    - 2 lung specialist doctors insisting that wheezing flemy pregnant woman with bronchitis has just picked up "bad breathing techniques". The shallow breathing couldn't possibly be caused by the pregnancy. The woman couldn't possibly be emotional because she's had to sleep sitting up for weeks lest she cough and splutter. While you're at it have a dig at the patient's weight despite her recent injury (hit by a car, bulging disc and nerve damage) and pregnancy. Yeah really wonder why she might get emotional.

    - Head orthopod at a large suburban hospital insisting a shoulder isn't dislocated despite an obvious bulge because he's failed to take an axial view (required to show posterior dislocations, and the patient had a long history of them).

    - Hearing specialist refusing to believe there is a hearing problem and instead blaming it on being in the patient's head because he couldn't get a consistent reading asking her to listen to tones. Turns out when he did a hearing test that did not require the patient to tell him when tones sounded there was a significant hearing loss. But hey it's easier to suggest your patient sees a psychiatrist.

    - Dentist doing such a poor job on a root canal that another detentist was horrified. The tooth was lost (after a couple of thousand spent on the procedures).

    - Patient's first visit with a doctor. First high blood pressure reading found. Patient is overweight and has an ankle injury. Suggestion isn't blood pressure meds and exploring moderate weight loss options. No within 5 minutes of seeing this patient the doctor wants to do stomach banding.

    That's just in the last 5 years. Guess what country I live in? No it's not 3rd world. It's Australia. Private health cover too in several instances above. If you complain you risk getting no care when you need it. Best bet is to not get sick. Failing that check everything you're told and make sure you're earning big money because you may end up with a few $300+ bills for a 15 minute chat and a misdiagnosis or an insult.

    --
    These posts express my own personal views, not those of my employer