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Latest PS3 Firmware Update Requires Hard Disk Wipe to Fix

An anonymous reader writes "Earlier today Sony launched firmware V2.40 for the PS3 which is mandatory for online play. To my horror after installing the update my console wouldn't boot, and this appears to be a not uncommon problem affecting all ages and models of PS3s. Although there is rampant fanboy denial over at the official Playstation forums, the Kotaku article details the issue and has a suggested solution if you don't mind yanking your PS3's hard drive."

11 of 193 comments (clear)

  1. Re:Backup early, Backup often by sanosuke76 · · Score: 5, Informative

    Err, the PS3 ships with one built into its system. You can, at any point, have it do a backup to a memory card (assuming you have a large enough one) or a USB-connected external hard drive.

    --
    My 229 is all the Sig I need http://thegunwiki.com/
  2. Re:Here's a bit of advice by NuclearError · · Score: 4, Informative

    Not all save games can be backed up - Rock Band, for instance. The PS3 just won't let you copy it. It used to be with consoles that if your hardware crapped out, you'd have your save games on a memory card or something. Now, you have to remember to back games up to a flash, if you're allowed to, so the fate of your data is not tied to the hardware. Just like PC games, huh?

    --
    Nuclear engineers build weapons. Civil engineers build targets.
  3. Breaking: The update's been pulled by Admodieus · · Score: 5, Informative
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    "It's a reverse vampire...they....they crave the sun!"
  4. The 2.40 firmware has been pulled by mkraft · · Score: 5, Informative

    The firmware has been officially pulled by Sony for review. Even though it affected a minority of users, it must be pretty bad for Sony to do that.

    See the KB link.

  5. Re:Which is why... by somersault · · Score: 4, Informative

    Since this problem can be fixed by simply reformatting the HD, obviously the actual firmware is fine, it's what has been installed on the HD that's borked..

    My system was fine with the update btw *shrug*

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    which is totally what she said
  6. Re:Backup early, Backup often by sanosuke76 · · Score: 5, Informative

    That's because the "Restore" option is deceptively named. When I upgraded a friend's PS3 to 250GB a while back, I used 'restore', but all that was for was restoring the system defaults. If I recall correctly, in order to restore your backup you first go to the backup menu like you're going to take a backup, then there's a 'restore' option buried down in there. It wasn't exactly obvious on the first go, but we did get all his system settings migrated gracefully once we figured out which restore option to use. :)

    --
    My 229 is all the Sig I need http://thegunwiki.com/
  7. Re:Backup early, Backup often by somersault · · Score: 4, Informative

    PS3s have USB ports and the built in OS lets you back up your saved data easily to them. You're just spreading unecessary FUD without knowing what you are talking about.. I don't want to be overly critical because I end up doing similar things from time to time, but you just end up looking silly if you make baseless accusations like that.

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    which is totally what she said
  8. Re:Which is why... by Anonymous Coward · · Score: 4, Informative

    As you guessed, you can't use the PS3 until you've upgraded, if you've got a network connection. When you start it, it sees that there's a new update and refuses to allow you to play games until you've updated.

    Sure, you can fix it by wiping the hard drive and reupgrading. Great. There are only a few problems with that:

    1. You lose all your save games.
    2. You lose all your installed games. Games like DMC4 require a 20+ minute install before you can play them, and repeating that is NOT fun.
    3. You lose all your downloaded content. I'm told you can redownload content without rebuying it, PROVIDED IT'S STILL BEING SOLD, but I really don't want to test that.

    So, obviously you should back up first, right? Well, guess what:

    1. While MOST save games can be copied off the console, some CANNOT.
    2. Installed game data CANNOT be copied off the console.
    3. Downloaded content CANNOT be copied off the console.

    In short, you can backup CERTAIN save games, but not ALL save games.

    And most firmware updates don't *need* to be done in the first place, and the makers certainly shouldn't prevent you from online play if you don't upgrade unless it would be a natural by-product of the upgrade (like the online play server was moved or something).

    To be fair on this front, they did rip off Xbox Live's Achievement system in this update, so presumably some aspect of online play has changed.

    'Course, I'd imagine that would only affect servers and NOT clients, so there SHOULD be no reason for clients to update, but...

  9. Re:Backup early, Backup often by bonehead · · Score: 4, Informative

    If you're having trouble with a stubborn partition that nothing seems to be able to remove for you, install it in a computer, boot up a Linux live cd, and try this from the command prompt:

    dd if=/dev/zero of=/dev/hdX bs=1M count=5

    hdX in the above refers to the hard drive. You may have to watch the boot messages to find out which value to use depending on how you connected it. It could also end up being sdX instead.

    That command will write 16 megs of zeros directly to the beginning of the hard drive, which will nuke the boot sector and partition table. After that, any partitioning tool will see it as a brand new, unpartitioned drive, and shouldn't give you any more grief.

  10. Re:Which is why... by revengebomber · · Score: 4, Informative

    The PS3 actually stores the last 2 firmwares in its internal memory. When installing an update, it writes over the older one. On bootup, the PS3 (booting from a OTP ROM) will verify each firmware and boot the newer one. If one's corrupted, it boots the other.

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    09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  11. Re:Which is why... by vbraga · · Score: 5, Informative

    From Xbox team blog:

    One of the first questions I get when someone hears I work on Xbox is "So, what operating system do you guys use? Windows 2000, right?" I am honestly not sure where the Win2K misperception comes from, but Xbox runs a custom operating system built from the ground up.

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    English is not my first language. Corrections and suggestions are welcome.