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The Privacy Paradox

Dekortage writes "The NYTimes has a piece up about the paradox of privacy: 'Normally sane people have inconsistent and contradictory impulses and opinions when it comes to their safeguarding their own private information.' More specifically, it's all how you ask: if you don't talk about privacy, people won't worry about it. In one survey, 'When the issue of confidentiality was raised, participants clammed up. For example, 25 percent of the students who were given a strong assurance of confidentiality admitted to having copied someone else's homework. Among those given no assurance of confidentiality, more than half admitted to it.'"

43 of 146 comments (clear)

  1. Hmm by neokushan · · Score: 4, Interesting

    From that little extract in the summary about students, is that proof of people not caring about privacy unless someone mentions it, or proof that students these days are a bit thick and don't really think ahead or about what they're saying?

    (NOTE: I'm actually a student myself and I'm inclined to believe the latter).

    --
    +1 IDisagreeSoHeMustBeATrollOrAnAstroturferOrAShill
    1. Re:Hmm by Anonymous Coward · · Score: 5, Insightful

      It's proof that people are more cautious when someone makes an effort to appear harmless. There's a gamut of normal behavior, and telling people that you're not going to stab them in the back with the information you're requesting isn't in that gamut. This study says nothing about privacy.

    2. Re:Hmm by Syrente · · Score: 3, Insightful

      Indeed, if they had to go out of their way to assure students it was confidential then it would give the students the opportunity to wonder why they'd need to assure them... was it a survey by their school for instance?

      Besides, I can't think of any students who don't clam up when the thought of potentially getting into trouble is raised. It's like handing a kid an armed bomb and swearing you won't detonate it, if you ask me... would you blame them being nervous?

    3. Re:Hmm by Zemran · · Score: 5, Insightful

      (NOTE: I'm actually a student myself and I'm inclined to believe the latter).
      I am a teacher and I am certain of the latter...

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
  2. Same as with any chore by iamacat · · Score: 4, Interesting

    Talk to people about dieting or brushing teeth and they might do it in immediate future. Privacy is a chore that can cause quite a bit of inconvenience. Damage from it being breeched only happens rarely and takes a lot of time to manifest itself.

    1. Re:Same as with any chore by Klaus_1250 · · Score: 3, Insightful

      Privacy is not a chore. Privacy is property. Protecting said property is a chore, you need to actively protect it. In a perfect world, people would respect your property (privacy) and leave it alone. In the real world, that doesn't happen of course. People aren't as moral as they always claim to be.

      --
      It only takes one man to change the Wisdom of the Crowd to Tyranny of the Masses.
  3. Trust me by joss · · Score: 5, Insightful

    There's no paradox at all. If you ask a girl out on a date she might say yes. Promising that you are not going to cut her up into little pieces and eat her raw over the next 2 weeks does not improve your chances. People are rightly suspicious when they hear someone state explicitly that they are not planning on doing something evil. Economists are always coming out with nonsense like this.

    --
    http://rareformnewmedia.com/
    1. Re:Trust me by trolltalk.com · · Score: 4, Funny

      People are rightly suspicious when they hear someone state explicitly that they are not planning on doing something evil.

      So it was a really dumb idea for a certain company to make their motto "do no evil" ...

      It also begs the question* about doctors and "first, do no harm."

      *(no, I'm not interested in little grammar hitlers starting a war over "begs the question". Put it in an ask slashdot - or better yet, get a life.)

    2. Re:Trust me by Swizec · · Score: 3, Funny

      *(no, I'm not interested in little grammar hitlers starting a war over "begs the question". Put it in an ask slashdot - or better yet, get a life.)

      What about the big grammar hitlers, can they help you out?

    3. Re:Trust me by tehcyder · · Score: 2

      If you ask a girl out on a date she might say yes. Promising that you are not going to cut her up into little pieces and eat her raw over the next 2 weeks does not improve your chances

      No, but promising that you are going to cut her up into little pieces and eat her raw over the next 2 weeks doesn't help either.

      It makes you wonder how anyone ever gets a date at all.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    4. Re:Trust me by trolltalk.com · · Score: 3, Insightful
      That's the beauty of language. And, as to the point you indirectly point out, for a long time doctors DID do more harm than good. Look at the practice of "bleeding" people to "remove the evil humours". This required the trust of people, affirmed with the "We're going to help you."

      Sort of like "Give us your information. After all, you have nothing to worry about if you have nothing to hide ..." Saying "you have nothing to worry about" when you're already in a very worrisome situation?

      A friend of mine said he always knew when someone was out to f*ck him - they'd say "Trust me." When you think about it, it makes sense. If I already trust you, you won't have to tell me "Trust me." And if I don't saying those words isn't some magic sauce that will suddenly make me trust you.

      "Trust me!" == "I probably think you're stupid and I'm going to fuck you over."

    5. Re:Trust me by Firehed · · Score: 4, Funny

      If you ask a girl out on a date she might say yes.

      You seem to have forgotten to which website you're posting.

      --
      How are sites slashdotted when nobody reads TFAs?
  4. I don't understand why you object to surveillance. by MichaelCrawford · · Score: 5, Funny

    Surely if you've done nothing wrong, then you've got nothing to hide.

    --
    Request your free CD of my piano music.
  5. in this case correlation is causation by dash2 · · Score: 4, Insightful

    ... so the correlationisnotcausation tag is misleading. I assume they ran an experiment and randomly assigned half the students to the "mention confidentiality" treatment, half to the control. So there's no way (except an extraordinary fluke) for anything but the treatment to explain the big difference in honesty.

    1. Re:in this case correlation is causation by fintux · · Score: 4, Insightful

      Exactly! People here on slashdot seem to have the habit that if they see anything related to a study, they always use the "correlationisnotcausation" tag. Yes, it is good to remember that they are not synonymous things, but in a controlled environment, it quite often is the case. Otherwise, there would be no point in doing any studies about anything.

  6. Out of sight, Out of Mind by Catalina588 · · Score: 3, Insightful
    Rule #1 -- everything you do on the Internet is discoverable.

    Most people forget that rule most of the time, to their eventual detriment. On July 3rd, a judge ordered Google to hand over log records containing user-identifiable data on every YouTube video ever downloaded. Did you ever think your YouTube habits would become publicly available? Read Rule #1 above. 'Nuf said.

    1. Re:Out of sight, Out of Mind by russotto · · Score: 2, Interesting

      Rule #1 -- everything you do on the Internet is discoverable.

      Not quite everything. For instance, any YouTube videos that I watched at work (assuming from the moment that I regularly clear cookies) could have been watched by anyone else at the same office; no one has the data to distinguish them, as the office router doesn't keep NAT logs and YouTube sees only the one address. Anything done on a sanitized account used on an open wireless access point is going to be extremely hard to tie to you, particularly if you're careful to always use bogus MAC addresses.

      But the point in general is true. Once your data is out on the Internet, you can't trust any intermediary and you can rarely trust the other party. Encryption solves the problem of the intermediaries for the content (presuming the other party will use it too), but doesn't prevent traffic analysis. The only way to ensure it what you are doing NOT discoverable is to enter the internet at a point where you cannot be identified, and make sure you give away no identifying information during the session.

  7. Surprising? by nine-times · · Score: 5, Insightful

    Is anyone terribly surprised? How we answer questions depends on how the question is asked. Specifically, we try to read social cues as to how the information will be received. Ask someone a personal question in a context that makes them think their answer will garner praise, and they'll answer much more readily than in a situation where it's implied the answer will lead people to condemn them.

    I remember in college a bunch of people were taking purity tests, and one girl took the test and scored on the relatively pure end of the spectrum, and seemed proud of that. When everyone was much more impressed with people who scored incredibly impure, she took the test again and managed to get a much different score.

  8. two fears compounded? by at_slashdot · · Score: 2, Interesting

    If not given the assurance people think only about the bad outcome caused by their confession, when given the assurance they actually compound two fears, the fear of bad outcome and the fear of having the promise broken.

    --
    "It is our choices, Harry, that show what we truly are, far more than our abilities." -- Prof. Dumbledore
  9. Telephone privacy by VincenzoRomano · · Score: 2, Interesting

    At least in Italy, for the sake of privacy, you cannot know from your telco the exact phone numbers that have been dialed from YOUR own phone.

    --
    Maybe Computers will never be as intelligent as Humans.
    For sure they won't ever become so stupid. [VR-1988]
  10. I never copied homework by houghi · · Score: 3, Funny

    Why bother if you can just copy the test itself?

    --
    Don't fight for your country, if your country does not fight for you.
  11. Verb-Space by TaoPhoenix · · Score: 5, Interesting

    There was a study or two a little while ago that mentioned that the mind has trouble with negative constructions over time.

    "Your data is safe with me. That's right, I am not going to *broadcast your data all over the internet where all the world can see it, reverse engineer your life, and tag it in the southeastern dialect of Klingon attached to a mashup of Steve Ballmer and Jack Thompson. Nosirree, I promise to take good care of you and not *rip your life to shreds and offer your data as bait to the CIA, or Viacom."

    The mind melts and forgets it is in "reversal mode", and becomes exhausted from the scare words.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    1. Re: Verb-Space by foniksonik · · Score: 4, Insightful

      This is why using the word NOT is counter-productive. When communicating anything you should use the positive form of what ever declaration you are trying to say. Especially with children and young adults. It's also important when thinking to yourself.

      Instead of saying "Don't run" you need to say "Stop. Please walk slowly" Since what they hear in the first case may be "Blah't RUN!"

      or

      instead of "Don't play around with knives"

      say: "Playing with knives is dangerous and you will get in trouble"

      cause all they'll hear is a suggestion to "Play around with knives"

      --
      A fool throws a stone into a well and a thousand sages can not remove it.
    2. Re: Verb-Space by tyrione · · Score: 2, Insightful

      This is why using the word NOT is counter-productive. When communicating anything you should use the positive form of what ever declaration you are trying to say. Especially with children and young adults. It's also important when thinking to yourself.

      Instead of saying "Don't run" you need to say "Stop. Please walk slowly" Since what they hear in the first case may be "Blah't RUN!"

      or

      instead of "Don't play around with knives"

      say: "Playing with knives is dangerous and you will get in trouble"

      cause all they'll hear is a suggestion to "Play around with knives"

      Because let's face it, young children and young adults are the same, right? Or the simple fact that we treat young adults as children and children as infants we produce drones too afraid to learn a language and its useage for positive, negative and neutral connotations.

      We program them to think as inferior, flawed creatures. It's really only until one has been shown it's not the language we need to police in order to predict more "suitable" outcomes, it's a greater exposure to human actions, at the earliest age where we can later become more well-informed of all sides to see for what they are, through their actions and how that matches their words that matters. It's as if the "elders" fear little elders and therefore create barriers to entry by proclaiming to protect one's innocence that creates this duality of Trust and Fear.

      If Knowledge is Power, then Truth is Wisdom by the foresight of Action to Word and Word's verification through resulting Actions.

    3. Re: Verb-Space by Anonymous Coward · · Score: 2, Funny

      what was that that mother always used to say?

      Don't put salt in your eye.
      Don't put salt in your eye.
      Salt in your eye.
      Put Salt in your eye.

    4. Re: Verb-Space by QuoteMstr · · Score: 2, Insightful

      It's also important in user interface design. One of my pet peeves is seeing something like:

      [X] Disable the foo button

      Why the hell not just invert the sense of the checkbox?

      [ ] Enable the foo button

    5. Re: Verb-Space by Hal_Porter · · Score: 2, Funny

      It's also important in user interface design. One of my pet peeves is seeing something like:

      [X] Disable the foo button

      Why the hell not just invert the sense of the checkbox?

      [ ] Enable the foo button

      Ok, you win. How about we add another checkbox to disable negative sense checkboxes

      [ ] Don't use negative sense checkboxes in Advanced Options.

      When you clicked it it would look like this

      [ ] Use negative sense checkboxes in Advanced Options.

      All the other ones would toggle their checkedness and lose the Don't's and Disables in their captions.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  12. People are accustomed to bait-and-switch language by ActusReus · · Score: 5, Insightful

    We live in a world today where pretty much anything that a government or a private entity tells you is more or less the opposite of reality.

    People are accustomed to seeing legislation such as the "Defense of Marriage Act", which attacks and limits people's right to marry... the "Patriot Act", which exploits patriotism toward ends which no patriot could support... etc. How many Congressional bills DON'T have a name that is 180-degrees opposite from the bill's contents?

    People are accustomed to private sector speech meaning its exact opposite as well. You never see a food company describe its product as "gourmet" unless it isn't. "Employee Rights" policies are generally about limiting employee rights. More relevant here, anyone who has even glanced at a "Privacy Policy" from their bank or other business institution knows that it really deals with how little privacy you have, and the hoops they make you jump through even to protect that.

    Where's the "paradox" here? We have grown accustomed to any language about our "rights" actually being a bait-and-switch. So, yes... when we hear assurances that our privacy is safeguarded, we assume that you wouldn't even have brought it up unless it wasn't.

  13. Proof that people who copy homework are stupid by evilandi · · Score: 2, Funny

    Quite.

    The survey simply proves that, people who copy others' homework, find it difficult to follow a chain of logic. I'm fairly sure we all knew that before the survey.

    To summarise: "Stupid is as stupid does"

    --
    Andrew Oakley - www.aoakley.com
  14. Re:silly by speedtux · · Score: 3, Insightful

    Who do they resell their data to?

    I don't know and it doesn't affect my privacy.

    What has access to their system? Is every single tech person they employ trustworthy?

    I don't know and it doesn't affect my privacy.

    Is their security good enough?

    Yes, in the sense that even no security on their end would be "good enough".

    Who is middle man to your TCP transmitions?

    I assume my ISP and maybe the NSA.

    Do you trust your ISP?

    No.

    Do you login outside your PC? Can you trust those computers?

    I don't have to trust them. When I do use another computer, I use an OTP.

    Who else has access to your PC? Who can hack your PC?

    Doesn't matter; they can't do anything with it.

    Basically, you're asking all the wrong questions. If you have to rely on your ISP to be trustworthy or your computer not getting stolen, you have already lost.

  15. Use Simpler Language Next Time by Cartan · · Score: 3, Funny

    Most students probably didn't know what "confidentiality" means and played safe...

    --
    "Don't ask for whom the ^G tolls."
  16. Re:Trolling by catxk · · Score: 5, Insightful

    Incorrect. GP is making a good point and staying very much on topic doing so:

    He uses the term incorrectly, but since most people would understand what he means, normally they would let it pass without notice. However, since he points out that he is not interested in responders mentioning the incorrectness, responders will instantly point it out. This relates to TFA (I'm not sure he realized it himself).

    --
    Don't be crazy anymore!
  17. Don't think of an elephant! by fang2415 · · Score: 2, Interesting

    You're absolutely right about this. It's the "don't think of an elephant" argument (which I learned about from a book of the same name by cognitive linguist George Lakoff).

    Negative constructions reinforce the positive mental frame that contains them. When Nixon said "I am not a crook", he guaranteed that everyone would think of him as a crook. Saying "we will not violate your privacy" makes people think that you might violate their privacy.

  18. E-Commerce implications? by Yarhajile · · Score: 2, Insightful

    I wonder how much this applies to E-commerce sites in regards to the ever prominent "Conversion Rate" metric. Many conversion rate analysts will say that plastering your privacy policies, showing security badges and offering a constant affirmation of your trustworthiness is paramount to convincing people they can and should buy from you. Could this actually, in some cases, be hurting your overall goal of getting people to open up their wallets to you? Raises my eyebrow for sure.

  19. Re:Paranoia by arth1 · · Score: 4, Interesting

    I think we're pre-programmed to trust and assist everyone in our tribe by default, and distrust anyone not of our tribe. The problem is that this doesn't work well anymore, since we don't know everyone in our tribe. It's likely quite useful when you hunt wildebeest, but not as useful when you work for a hospital, protecting patient records.

    Most of us don't think of trust at all, but assign perceived trustworthiness automatically, and only by being reminded of trust do we pay it any thought.

    Social engineering takes advantage of this. You get the victim to draw the conclusion (without being told -- it has to be subconscious) that you belong to the same work tribe as them, and thus trust becomes implicit.

    Some warning signs that you may be subjected to social engineering:
    - The person starts using your first name without you having ever met.
    - The person refers to an authority figure in a jocular/friendly way, in order to make you draw the conclusion that the authority figure knows and trusts this person.
    - They will try to appeal to your vanity. E.g. they may imply that they called YOU because you're so friendly and helpful. Ask yourself whether, if it really was this urgent, they would be calling you instead of those whose job it is to deal with this sort of situation. If you believe for one second that it's because of your demeanor, you're not only stupid but vain too.
    - They mention a common foe. "You know how accounting is..." Yeah, everyone knows that accounting are bastards to anyone not in accounting, in every company in every country. That doesn't lend credence to you being on the same side.
    - They mention an interest of yours. "I had planned to take my son fishing this weekend, but I guess I'll be working, trying to fix this". Why would they tell that to a stranger? (Especially if you have a sticker saying "BITE MY BASS" on your car.)
    - If face to face, the person smiles a lot. Nothing disarms suspicion as easily as a smile.

    And yeah, cops learn this, and with time become pretty good at it too.

    My main advice is to never trust a person who smiles. Ever. That invariably means they want something. Yes, this includes loved ones too; what they want might be something you're willing to give, but they're still unconsciously trying to lower your defense by smiling. A smile is always a mechanism to disarm the one who sees it.

  20. Re:Paranoia by Xtravar · · Score: 3, Funny

    You must be really fun to hang out with.

    --
    Buckle your ROFL belt, we're in for some LOLs.
  21. Re:Trolling by Spy+der+Mann · · Score: 2, Funny

    And how, exactly, does this improve on correctly using "prompt the question"?

    I don't understand what "prompt the question" means. The first thing that comes to my mind is:

    C:\>The question

    Maybe I need to get out more often, sorry.

  22. Re:People are accustomed to bait-and-switch langua by abirdman · · Score: 2, Interesting

    People are accustomed to private sector speech meaning its exact opposite

    You're absolutely right about this (I tried to mod you up, but my points had timed out). Watch any advertisement on TV and while the voice over is promising one thing, the 6 point type scrolling at the bottom is "clarifying" and negating the points-- or, in the words of Tom Waits, "the large print giveth, and the small print taketh away." I've noticed even my children no longer trust the words "cheap," and worse, "free," and assume any ad using those words is for something that costs a lot. Perhaps the researchers have discovered something about the way we interpret language in an age of letter-of-the-law linguistics.

    --
    Everything I've ever learned the hard way was based on a statistically invalid sample.
  23. Re:People are accustomed to bait-and-switch langua by dodobh · · Score: 2, Interesting

    http://www.studentsfororwell.org/

    The US has always been the land of the free*.

    * Subject to terms and conditions, offer not valid where inapplicable.

    --
    I can throw myself at the ground, and miss.
  24. Begging the question by arth1 · · Score: 2, Insightful

    I can't understand why people who prefer the original meaning can't at least see the advantages of switching it to the new more intuitive meaning. Language changes all the time, sometimes for the better, and I think this qualifies.

    I can't see the advantage because it deprives us of the original meaning, for which there is no good synonym.

    Regards,
    --
    *Art

  25. Re:Paranoia by arth1 · · Score: 2, Funny

    *smile*

  26. Re: You going to Hmm me? by Domo-Sun · · Score: 2, Insightful

    You are exactly right. And this brings up an awkward situation: I'm gay, and sometimes after talking with someone extensively online, the person finds it necessary to tell me about his girlfriend a lot and tell me that if we meet it's not a date and he doesn't want to have sex with me, and then I have to reassure him about it. So then I feel like we're both engaging in this form of lying, because we're both thinking about the topic of sex with each other. But I guess since they initially brought it up, they're totally gay. Thanks.

  27. This result has been in observed other fields by Sapphon · · Score: 2, Interesting

    This result (of people caring more about something once it's been mentioned) has been observed in economic experiments measuring people's willingness to accept, for example, the construction of a new dangerous waste management facility in their municipality.

    When presented with the scenario, "The Federal and Local Governments have agreed that the construction of this facility is necessary, and should be constructed here", about 50% of people voted for the plant. When the scenario was modified to, "The Federal and Local Governments have agreed that the construction of this facility is necessary, and should be constructed here. Each resident will receive 500 Francs per year as compensation.", the rate of acceptance fell to about 20%.

    Totally counter-intuitive: same scenario, better conditions, less acceptance. It wasn't a strategic decision about trying exhort more money, but rather, the fact that money was offered prompted the residents to think, "Hang on – if they're willing to compensate me for this, it MUST be dangerous. Bugger this!*"

    The same effect looks to be at work in this experiment: presented with the offer of confidentiality, the subjects are prompted to reconsider how sensitive this information actually is, and come to the conclusion that if MUST be sensitive if people feel it necessary to promise not to reveal it to anyone else.

    *I'm paraphrasing, obviously. I'm not sure even the French would give answers like that on surveys!

    --
    Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem.