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Bringing Cell Phones To the Third World

An anonymous reader tips a story about Denis O'Brien, a mobile phone entrepreneur whose goal is to spread cell phones throughout third-world countries. Quoting: "...O'Brien keeps pouring money into the world's poorest, most violent countries. His bet: Give phones to the masses and they'll fight your enemies for you. ...In Trinidad & Tobago, where the state mobile phone firm was dragging its feet on connecting Digicel calls to its own customers, O'Brien harangued government officials to speed things up, even phoning one Christmas night to complain. After the launch the state firm started dropping Digicel calls anyway, making its new competitor look bad. O'Brien took his case to the people, taking out ads in T&T's papers listing life 'Before Digicel' and 'After Digicel' and held a press conference. The state firm eventually relented. In its first four months Digicel bagged 600,000 customers and is narrowing the gap now with the state in market share."

23 of 116 comments (clear)

  1. Lethal Phones? by bigtallmofo · · Score: 5, Funny

    His bet: Give phones to the masses and they'll fight your enemies for you

    I'm not sure I understand this. Do these phones shoot lasers or something?

    --
    I'm a big tall mofo.
  2. Re:That's what they need by mcvos · · Score: 3, Interesting

    Cause that's what they need...cell phones. Nevermind the maniacs running those countries...

    Good communication can help struggling economies a lot. I'm not familiar with Trinidad & Tobego, but in Africa, cell phones are quite popular.

  3. Interesting. by BitterOldGUy · · Score: 5, Interesting

    The Caribbean operations backing his bonds just announced US$505 million in operating profit (earnings before interest, taxes and depreciation), double the year-earlier figure, on US$1.6 billion in revenue for the year ended in March.

    And if you subtract the interest, is the company still making a profit? Red flag: mentioning Operating profit as opposed to profit.

    Another red flag: In April O'Brien was in the midst of a five-day, four-country visit (via his Gulfstream G550) to keep tabs on his assets.

    Interesting. A private jet.

    He's in poverty stricken countries. He's grabbing lots of market share as fast as he can with dubious earnings potential (what? will he take a chicken as payment if these poverty stricken folks can't pay?). He's doing all of this with other people's money.

    Does that sound like another business plan we've heard of? Maybe 7 or 8 years ago?

    1. Re:Interesting. by MrNaz · · Score: 3, Funny

      He's doing all of this with other people's money.

      Does that sound like another business plan we've heard of? Maybe 7 or 8 years ago?

      7 or 8 years ago? The US Federal Reserve has been around a lot longer than that, I think.

      --
      I hate printers.
  4. "Pouring money"? by kaos07 · · Score: 3, Informative

    The summary makes it out as though he's some kind of philanthropist giving away free phones because of some kind of altruistic motive. But from the article we see:

    "O'Brien has built a US$2.2-billion personal fortune by dominating the mobile business in a dozen poverty-stricken countries (in all, he's in 27 countries and territories)".

    So we have another non-story. The story could be called "Someone else making billions of dollars by tapping into new markets". Even without getting into lengthy debates about the nature and ethics surrounding the modern economic system, it's really drawing a long bow trying to portray this guy as a defender of the third world. Not only because he's only giving them cell phones for god's sake, not like it's medicine or anything, but he's making billions of dollars out of it as well.

    1. Re:"Pouring money"? by kaos07 · · Score: 2, Informative

      Wow so we have someone who clearly missed Economics 101. You need a citation required to show that profit is cost subtracted from revenue? And you think it takes some kind of inherent "skill" to raise the price by a certain percentage? There's some people you can't convince, and I'm not even going to try.

    2. Re:"Pouring money"? by maxume · · Score: 3, Insightful

      You misunderstand. If it takes a person in the developing world, say, 1 day, to harvest their field by hand, and somebody goes around charging them, say, the equivalent of 1/2 days labor to do it with a machine that he has, and it costs him, say, the equivalent of 1/10 of a days labor, where's the problem? He is making a horrible, vicious profit of 2/5 days labor on every field, and the worker is making a horrible, vicious profit of 1/2 days labor.

      Profit does not always imply that something hinky is going on. Sure, some of the time it does, but some of the time it just means that somebody has a better way of doing things. Rewarding people for having better ways of doing things is not a bad thing from where I sit.

      --
      Nerd rage is the funniest rage.
    3. Re:"Pouring money"? by Anonymous Coward · · Score: 3, Interesting

      I'll bite - I happen to work for one of the core suppliers for Digicel, and I've been to most of the sites (in both the Caribbean and South Pacific). Yes - he makes billions. Yes, the 3 core technology suppliers (E//, HUA, RKN) make millions each year.

      Guess what - the people in those countries are most grateful. You guys talk about Bell monopolies? Have you ever been to a dot of a country in the SP where whole villages share one phone line? Or in the Caribbean where monopolistic government incumbents charge twice the prevailing rate in the US for phone calls?

      Digicel brings in infrastructure, very reasonable rates customized for each market, and AMAZING customer service, better than the you find in telco's in the NA and EMEA. "Pouring money" is exactly what he is doing. Papua New Guinea - site rollout complete, core and BSS rollout complete, hundreads of millions invested. And the government hints it's going to pull the license. Trinidad - 3 years battling the authorities to get a license to introduce competition into the market. I would say he's pouring money in where no one else dares to.

      If they were selling crap, the markets would respond by not buying. You think the iPhone and PS3's create launch lineups? Deal with 1,500 Samoans lining up outside an outlet store to get a SIM card..

      Does he give out money for food and medicine - no. But in these markets, it doesnt make a difference. Corruption prevails, and funds for those things would disappear into the ether before they ever made it to the people who needed it.

      And before you go on ranting about being an outsider looking in - I grew up in one of those countries. I remember paying $200USD/ mth for 20 hours of 'net access (yes, I was a little better off..). I can tell you this - all of those places are much better off with healthy competition and excellent communication infrastructure.

      So - the guy has balls to go in to some of the most inhospitable places on the planet, deliver excellent services, and overall make a buck from it - I say that's a fair deal.

      Altruism doesn't make the world go round - money does. The best business models in my 10 years of experience are those that make money while delivering a product or service that improves improves the living/ working standards of the intended market. That's exactly what O'Brien is doing.

    4. Re:"Pouring money"? by Anonymous Coward · · Score: 2, Interesting

      I work for the company that supplies all the cellphones for Digicel in the South Pacific and I have to add this as an aside. In PNG Digicel is one of the largest direct and indirect employers and the country and they pay a considerable amount more than the local average wage (which is around 50c US per hour). All the Digicel offices are clean, bright, and have considerable IT resource (better facilities than many companies here in NZ) - working conditions are far and away better than all other local companies I have seen.

      In less than a year Digicel had contributed 0.7% growth to the GDP of Papua New Guinea. And the article is spot-on, locals love Digicel and the services they provide - for example international calls cost 3 times less than they do for landlines in NZ which is a supposedly developed country. You can pick up an sms capable cellphone, a prepaid simcard loaded with a decent amount of credit for the equivalent of $20USD. The government encumbent used to charge around $120USD!

      Despite the fact that somebody (or some people) are getting rich, I have seen first hand that the changes that Digicel have brought about in the poorer Pacific nations have been for the better.

  5. Cell phones??? by iminplaya · · Score: 5, Insightful

    It's easier to get a damn cell phone than it is to get clean water.

    --
    What?
  6. Re:That's what they need by Jah-Wren+Ryel · · Score: 4, Insightful

    Cause that's what they need...cell phones. Nevermind the maniacs running those countries...

    The fact that cells are routinely disabled in areas where heads of state make public appearances is evidence that enabling communication between regular people is a threat to the people who run/own a country.

    --
    When information is power, privacy is freedom.
  7. Re:That's what they need by Chuck+Chunder · · Score: 5, Informative

    Good communication can help struggling economies a lot.

    I think we often see these things as a modern luxury and forget the actual utility they can provide.

    I remember an example given by Muhammad Yunus in Banker to the Poor where a woman used to waste a day walking to the next village to pick up some raw materials, only to find out when she got there that they weren't ready yet. A whole days productivity wasted because she had no way of knowing without actually going to check. A cell phone (shared by the village) changed that.

    --
    Boffoonery - downloadable Comedy Benefit for Bletchley Park
  8. Re:That's what they need by zeromorph · · Score: 3, Insightful

    Yes, in Africa and large parts of Asian mobile phone networks are not only popular, they are frequently more widespread than the good ol' telephonbe net. It is apparently easier to cover a remote area with a GSM infrastructure and to maintain the facilities than with telephone cables.

    I know several remote villages in India, were you can make a mobile phone call (at least after climbing on a small hill), but the villages have neither phone connections nor electricity nor sanitary equipment.

    --
    "Hannibal's plans never work right. They just work." Amy/A-Team
  9. Re:Stagnant Monopolies vs Investment Capitalist by kaos07 · · Score: 2, Interesting

    They're hardly "Enforcing" a monopoly if an Irishman with an MBA can stroll in and sell some phones.

  10. Re:That's what they need by Ironsides · · Score: 2, Informative

    One guy I know immigrated to the US from South Africa. He was shocked that cell phones were seen as a luxury in the US. The reason, he discovered, was that in the US, the land line telephone system in the US works for 99.999% (or something like that) of the time. Where as, in South Africa, the odds were that the land line was not working. Cell phones were the only reliable form of communication.

    --
    Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
  11. Re:That's what they need by Clover_Kicker · · Score: 3, Interesting

    Or farmers can call a couple of different markets to see what price their crops will fetch instead of just picking one and hope it works out...

    There was a post here in a similar discussion a few months back, some guy who had lived in the 3rd world in the Peace Corps gave a few reasons he'd rather have a cell phone than running water.

  12. Lack of infrastructure by Vinegar+Joe · · Score: 5, Interesting

    The introduction of cheap cell phones kills any incentive for the government to push any landlines (or upgrade those already existing) outside of the main cities. Without landlines, there's no internet. A good example is is Bali, Indonesia. Bali is one of the most advanced (and richest areas of Indonesia) and yet in many areas just 3 miles outside of the main cities there are no landlines and no internet. There's also very, very spotty cell coverage. If say, you have a small guesthouse or crafts company, there's no way you can advertise or communicate with your customers.

    --
    "The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
    1. Re:Lack of infrastructure by blind+biker · · Score: 2, Insightful

      Without landlines, there's no internet.

      With 3G, at least here in Finland, we have internet everywhere. I see no reason why this wouldn't be possible in any country with mobile phone infrastructure. Only the mobile phone operators need to be connected to an Internet backbone, that's all.

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
  13. Re:That's what they need by Geminii · · Score: 2, Interesting

    Point. It'd be better to distribute a means of communication which didn't rely on easily-disabled infrastructure. Even making every cellphone a satellite uplink just means that the ability to disable/filter/edit calls has been handed to whoever owns the satellites. Now if they used some kind of long-distance point-to-point grid networking...

  14. Re:That's what they need by Gordonjcp · · Score: 3, Insightful

    One of the problems in developing countries is copper theft - if you have a guy rolling out a drum of telephone cable then a mile down the road there's another guy rolling it right back up. Cell towers tend to be extremely well fixed down and have big scary fences and stuff around them. They don't get stolen. Copper wire does.

  15. Re:That's what they need by nogginthenog · · Score: 2, Informative

    Landlines are extremely reliable in the UK and most of Europe.
    Pretty much everyone in Europe has a mobile (cell) phone. My 65+ year old parents both own one. I think a big difference is that you don't pay to receive calls. You can buy a cheap ($30?) phone on a pre-pay tariff and it costs you almost nothing to run as long as you don't make too many calls.

  16. Re:Poorest places in the world by u38cg · · Score: 2, Insightful

    And did it occur to you that they might actually have a clearer idea of what might benefit them than you do? Decent, reliable communications are the cornerstone of both civil society and economic growth. They understand that, even if you don't.

    --
    [FUCK BETA]
  17. You are an idiot by Chuck+Chunder · · Score: 2, Informative

    Generating profit (Revenue - cost) tells you that he's either underpaying his employees or overcharging his customers, or both.
    That's where "profit" comes from. It's not some magical formula that's so hard to understand and explain.

    No, it means he's generating value.

    He may be making it for 20 and selling it for 30 but it may actually have a value of 50 to the buyer.

    I just got an SMS from my boss. It probably cost him 30c which is "ridiculous" for such a tiny amount of data.

    However the message was about intermittent connectivity problems we're having with payment processor we use. The 30c costs dwarfs what we can lose if the connectivity issues aren't addressed so it's value to us is much more (and that added value continues on to our customers and their customers).

    That's a first world example but the same principle applies anywhere.

    There is no shame in taking a profit if you are delivering value.

    --
    Boffoonery - downloadable Comedy Benefit for Bletchley Park