Slashdot Mirror


Comcast To Cap Data Transfers At 250 GB In October

JagsLive writes with this story from PC Magazine: "Comcast has confirmed that all residential customers will be subject to a 250 gigabyte per month data limit starting October 1. 'This is the same system we have in place today,' Comcast wrote in an amendment to its acceptable use policy. 'The only difference is that we will now provide a limit by which a customer may be contacted.' The cable provider insisted that 250 GB is "an extremely large amount of data, much more than a typical residential customer uses on a monthly basis. ... As part of our pre-existing policy, we will continue to contact the top users of our high-speed Internet service and ask them to curb their usage,' Comcast said Thursday. 'If a customer uses more than 250 GB and is one of the top users of our service, he or she may be contacted by Comcast to notify them of excessive use,' according to the AUP."

23 of 939 comments (clear)

  1. Just get a business acct... by cayenne8 · · Score: 5, Informative
    I'm sure comcast offers a business connection. I have one from Cox...great service...low level SLA, quick response (they call ME back after I leave a msg if a live person doesn't answer). You get static IP address(es), no limits...no blocked ports....etc.

    And hell, if you're a little devious...those connections will run fine split into a MythTV box with an analog card, to get all of extended basic, and if you split that off into a HDHomerun...you can scan and get all the unencrypted QAM Digital and HD channels out there.

    At least..so I hear. Anyway, that should more than compensate for a slightly higher monthly fee for internet service....

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  2. $150 a month isn't so bad, really by slaker · · Score: 4, Informative

    Much as I hate it, I'd rather spend the money on a Comcast Business connection than worry about whether or not I'm getting close to some artificial cap.

    I FTP things in and out of my apartment all the damned time, including backup image files and the like, let alone dealing with torrents or streaming video. I'm sure I transfer more than 10GB a day.

    Disgusting as it is, I don't have any other high speed alternative.

    --
    -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
  3. Re:Okay folks by collywally · · Score: 4, Informative
  4. Re:Still practically unlimited for most by harlows_monkeys · · Score: 3, Informative

    All those examples put together won't come anywhere near 250 GB.

  5. Re:Boiling a Lobster by shadow349 · · Score: 3, Informative

    I think you mean "Boiling a Frog".

  6. Re:Okay folks by Lumpy · · Score: 4, Informative

    You forget....

    They also collected billions in TAX DOLLARS to fund the build out of their infrastructure.

    I say the Feds audit every one of them hard.

    --
    Do not look at laser with remaining good eye.
  7. More info by bconway · · Score: 4, Informative

    On the Comcast Network Management page, they note that:

    Currently, the median monthly data usage by our residential customers is approximately 2 - 3 GB.

    That puts the cap in a little more perspective, not that the 2+ TB/mo users will think it's reasonable.

    --
    Interested in open source engine management for your Subaru?
  8. Re:Great sentiment... by maglor_83 · · Score: 3, Informative

    Likely they'll cut your speed down until the end of the month. That's what most (if not all now) ISPs do in Australia. So you can still email and surf most stuff, just no youtubing or radio streaming.

  9. Very insightful point made in article by Crazy+Taco · · Score: 5, Informative

    Looks like I got fios just in time

    That statement actually relates well to a very insightful point made at the end of the article:

    Turner said the move highlights why the U.S. needs more "genuine broadband competition."

    You are lucky to have some genuine competition in the form of FIOS. If I could, I would switch to that in a heartbeat, even if I had to pay a relatively large installation fee (probably up to 200 dollars). Unfortunately, just about everywhere I go I'm locked down to one provider. In the tiny town of Jackson, OH, I am restricted to Time Warner Cable (another company working on a cap), and before I was transferred here I lived in Minneapolis, subject to Comcast. I suppose I could potentially get DSL, but that is so much slower than cable it almost doesn't count as competition in the broadband market, and satellite is so latency heavy it doesn't count either. That leaves cable standing alone, unless you are lucky enough to have true broadband competition through FIOS.

    In my opinion, cable providers are starting to stifle innovation and competition the same way large cell phone providers do. They see one company screwing the customers with a cap, and figure, "Hey, I can do that too! Now I can keep more money for profits instead of network upgrades." And with no competition to force changes on them, that's the way things will stay. Both cell phone companies and cable companies are able to stay the way they are because of huge barriers to entry... you can't lay another set of cable lines in every town, and it's prohibitively expensive to try to set up another nationwide cellular network. In instances like these, the government does need to step in to regulate the monopolies/oligopolies. My water company doesn't put a cap on how much I use because the government regulates that monopoly (granted, I do pay more the more I use, but if the cable companies went to that model without government intervention, it would probably be priced like the cell phone companies price text messages: 10 cents a kilobyte or something ridiculous. That's why I'm currently opposed to anything other than a flat rate from them).

    --
    Beware of bugs in the above code; I have only proved it correct, not tried it.
    1. Re:Very insightful point made in article by Babbster · · Score: 5, Informative

      Keep watching the DSL situation. When I moved into my current place, I found out that Qwest was rolling out much higher speeds. I picked up a 12-Mbps (10-Mbps actual) connection for the same price as cable service. I wish the upload speed was higher, but my downloads are moving faster than they were with cable at my last place.

    2. Re:Very insightful point made in article by Tawnos · · Score: 5, Informative

      I've got the choice between Qwest (turd sandwich) and Comcast (douchenozzle). I tried Qwest for less than a week before calling Comcast and asking for an install, and I dropped Qwest the day after Comcast was installed. Even with the unknowns, the service quality difference was undeniable.

      Compare:
      Qwest charged over 50 bucks a month, required a 1 year contract (you could only cancel penalty-free within the first 30 days, I got out just in time), and had a "max speed" of 3Mbps. I was lucky to get 2Mbps. The modem was such a POS that if I refreshed servers on Steam, it would drop all connections for about 10 seconds as the buffers overflowed. I only fixed that by putting it into bridge mode and configuring my router to handle all connectivity (DD-WRT on Linksys WRT54Gv2).

      Qwest's site was often down or not working, and their tech support/customer service was nonexistant.

      Compare that to my service thus far with Comcast:
      I called up, and was told that the 6Mbps for 20 bucks a month was only for existing customers, but that they could give it to me for 25/month (plus $3 if I wanted a modem rental). Install was normally $99, but they knocked that down to $50 because I asked. When I got the modem plugged in, it had trouble synchronizing with comcast, and wasn't finishing the setup. I called tech support, and the guy didn't jerk me around at all. I explained what I'd tried, he said "sounds like you know what you're doing, since all you need is the firmware, how about I set that up for you, and I'll give you blast for free (16Mbps down, 1-2Mbps up)?"

      I thanked him, the modem came up, and the performance has been consistently good. I get about 10Mbps down, and 5 (!) up. My pings are between 10-50 (versus 60-200 on Qwest). Now that there's a hard cap, I'm even happier, because I have an official limit to monitor.

      Sure, it's not FiOS, but cable, in this area, is a hell of a lot better than DSL.

    3. Re:Very insightful point made in article by RasputinAXP · · Score: 3, Informative

      And with ADSL your connection speed is COMPLETELY dependent upon your distance from the CO, making it near-impossible for most users to get connections as fast as cable's.

    4. Re:Very insightful point made in article by packeteer · · Score: 3, Informative

      You can get up to 15mb/sec on DSL these days as long as you are within range. I realize that doesn't apply to everyone but many people can get it and dont even know about it. A lot of people dont realize that FIOS may go to 20mbit but if you get a good ISP like speakeasy you can go to 15mbit without any port blocking or throttling.

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  10. Re:Great sentiment... by _xeno_ · · Score: 4, Informative

    Comcast hasn't used the word "unlimited" in ages. They don't have to, almost no one thinks in terms of "how much can I download," they just look at the speed numbers.

    Instead they just refer to their service as something vague like "always-on, high speed Internet access."

    Which is still a complete lie, based on how often my connection goes down. Sure, my modem is always-on, but whatever's at the other end sure doesn't seem to be.

    --
    You are in a maze of twisty little relative jumps, all alike.
  11. Re:And what of VOIP? by Jah-Wren+Ryel · · Score: 5, Informative

    So say you have Comcast's triple-play or some VOIP service that rides out of your house on your Comcast connection. You get cut off for one reason or another, such as exceeding this cap. Is your phone service dead, too?

    No, Comcast's VOIP service is out-of-band from regular IP. Skype and others, yep. Funny how that works out to Comcast's benefit, eh?

    --
    When information is power, privacy is freedom.
  12. Re:Still practically unlimited for most by TubeSteak · · Score: 4, Informative

    Wait until you start downloading Blu-Ray from content delivery services.

    Blu-Ray is an optical disc format.
    It says nothing about the codec used to encode the video.

    Many early Blu-Ray discs were nothing more than high bitrate MPEG-2.
    Now everyone uses VC-1 (Microsoft) or H.264 (MPEG-4) because they are vastly more efficient.

    I think what you meant to say was "Wait until you start downloading high definition video from content delivery services."

    --
    [Fuck Beta]
    o0t!
  13. Re:250 GB by mattack2 · · Score: 3, Informative

    Famous *apocryphal* Gatesism.

  14. Re:250 GB by JLennox · · Score: 3, Informative

    A single 720p DVD5 x264 is at 4.7GB. 4.7GB by 31 days is 145.7 GB. Not following.

  15. Internet access in Shanghai & Beijing by grainofsand · · Score: 3, Informative

    In my apartment in Shanghai I have a 5mbit symmetrical connection that is all-you-can-eat (i.e. unlimited traffic up and down per month). This costs me RMB 150 per month or about US$22.

    Granted, there is no customer service whatsoever and when it falls over, I have to wait for the ISP (CNC) to realise and remedy.

    In Beijing I pay the same but it is only a 2mbit symmetrical service, and also uncapped.

    --
    A dream is good. A plan is better.
  16. Re:So much for unlimited internet by Burz · · Score: 5, Informative

    2 full length movies per day basically...

    Or about 0.5 HD movies per day, or around 0.2 if you torrent.

  17. They DON'T advertise it as unlimited by ShinmaWa · · Score: 3, Informative

    I looked all over Comcast's website and no where -- not one place -- is their Internet service advertised as "unlimited".

    In fact, there are numerous links on several pages that take you to their terms and conditions where Comcast has a full section (Section III) entitled "Network Management and Limitations on Bandwidth Consumption". I'll grant you it doesn't say specifically "250GB" anywhere in there, but that's a lot different than the falsehood of claiming "they advertise that it is unlimited!" when they don't.

    --
    The /. Effect: Thousands of users simultaneously accessing a site to not read its content.
  18. calculating by goombah99 · · Score: 4, Informative

    I've noticed that my Netflix "watch instantly" simply does not work properly from 4 pm to about 10pm every day. Netflix says it appears to be comcast that is throttling things.

    a good netflix connection needs about 2.5 to 3Mb/sec. So if I watch 4 hours of netflix a night then I need 43 Gigibits of data, or roughly 5.4 Gigibytes. times 30 days is only 162 Gigabytes.

    So a 250GB cap does not seem way out of line for even substantial usage.

    What I want is for COmcast to actually deliver untrhottled bandwidth during prime time. The cap I'm fine with.

    --
    Some drink at the fountain of knowledge. Others just gargle.
  19. Re:So much for unlimited internet by mccabem · · Score: 3, Informative

    Assuming $50/month and a 250GB cap, that's a minumum usage rate of $0.20/GB if you use all 250GB every month. The $/GB goes up higher the less you use the network.

    Think of it as metered usage with a $50 cap on the bill and a data limit that you didn't agree to.

    To me that's worth some additional Comcast bashing.

    I suspect this boils down to the cable co's chaffing at paying the monopoly telco's for their network access and they're trying to find ways to pass more of those costs down to you, the customer. (Without you, the customer, taking your business elsewhere as a result.)

    When you consider how much dark fiber (particularly, see Butters' Law) is in the ground as well as Comcast's claims (p. 24, citation 83) that last-mile bandwidth cost is not the issue, the whole bandwidth situation for consumers here in the US is absurd.

    -Matt