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Automated News Crawling Evaporates $1.14B

cmd writes "The Wall Street Journal reports that Google News crawled an obscure reprint of an article from 2002 when United Airlines was on the brink of bankruptcy. United Airlines has since recovered but due to a missing dateline, Google News ran the story as today's news. The story was then picked up by other news aggregators and eventually headlined as a news flash on Bloomberg. This triggered automated trading programs to dump UAL, cratering the stock from $12 to $3 and evaporating 1.14 billion dollars (nearly United's total market cap today) in shareholder wealth. The stock recovered within the day to $10 and is now trading at $9.62, a market cap of $300M less than before Google ran the story." The article makes clear that Google's news bot only noticed the old story because it has been voted up in popularity on the site of the South Florida Sun-Sentinel newspaper. The original thought was that stock manipulation may have been behind the incident, but this suspicion seems to be fading.

43 of 546 comments (clear)

  1. Holy crap. by Anonymous Coward · · Score: 5, Insightful

    When you're talking about numbers like that then there is definitely a responsibility somewhere to try to prevent it happening again.

    1. Re:Holy crap. by Lumpy · · Score: 3, Insightful

      How about outlawing automated trading programs?
      sounds like a solution to me.

      --
      Do not look at laser with remaining good eye.
    2. Re:Holy crap. by Underfoot · · Score: 5, Insightful

      If the interactions were truly due to automation and not active stock manipulations, then I think the responsibility lies in the investor who was stupid enough to use automation and "triggers" to place their trades. That said, I am sure anyone who day traded today made a bundle of money if they hit the swings right. The market has become emotional, and often lacks reason. A lot of it comes from things like "lack of research" and making the market a pure number / target / trigger driven game that the hedge fund can sell you in their little black box.

      Wild. That's all I have to say.

      --
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    3. Re:Holy crap. by doconnor · · Score: 4, Insightful

      Yes, but I don't think the main responsibility is with Google. Google can make mistakes. It's all the other news organizations and stock selling software should be blindly following Google's news bot.

      A lot of dumb people probably lost a lot of money, while a lot of smart people probably made a lot of money over this.

    4. Re:Holy crap. by Moryath · · Score: 4, Insightful

      Unfortunately, automation/stock triggers ("sell when X", etc) are the only way for the common-man trader who isn't an on-the-ground insider member of one of the stock exchanges to make a timely trade.

      The stock market is itself a pretty asinine setup; a large number of insiders (the only guys allowed on the floor) are allowed to run around trading back and forth, "increasing" the wealth of themselves and the people who hire them based on a relatively arbitrary stock valuation number at a given time. The rest of the world has to work through intermediaries to make a stock transaction and invest in various companies/funds, and pay a brokering fee (further enhancing the wealth only of the lucky-enough-to-get-in brokers) each step of the way.

      End result: those who are NOT in the loop (e.g. the little guy) gets screwed, those who ARE in the insular center keep getting wealthier.

    5. Re:Holy crap. by Mouse42 · · Score: 3, Insightful

      No one should lose 100% of their life savings due to one stock going wonky. If that's true, they're dumbasses for not diversifying.

    6. Re:Holy crap. by Obfuscant · · Score: 5, Insightful
      Should online newspapers have fact checkers on every article they put online?

      Abso-fracking-lutely.

      Along with the right to a free press comes the responsibility to be right. Most newspapers ignore the responsibility while hiding behind the right.

    7. Re:Holy crap. by Whatsisname · · Score: 5, Insightful

      Why is outlawing them even remotely necessary? It is the responsibility of the investor to make sure their tools are functioning properly, and noone elses.

    8. Re:Holy crap. by lgw · · Score: 5, Insightful

      "Program trading" only sometimes refers to anything automated. The name doesn't imply "computer program", merely a set of rules to be followed upon certain events. Computer automation adds little to the problem - people reacting to the news flash with orders to trade on such news will screw up just as badly, and almost as fast.

      Being the first to react to news has *always* been a way to make money in the stock market, and in todays world where news speads at internet speed, staying ahead of the public spread of fresh news requires acting before there's time to use any sort of judgement.

      If your not comfortable with this sort of crazy BS, investing in individual stocks is not for you. IMO, investing in individual stocks is a mistake for anyone tht doesn't do tht full time, and most who do (to judge by the track records of most indivdual money managers, hedge funds, and even mutual funds).

      --
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    9. Re:Holy crap. by homer_s · · Score: 5, Insightful

      How about outlawing automated trading programs? sounds like a solution to me.

      How about letting stupid people lose money? Sounds like a better solution to me.

    10. Re:Holy crap. by timeOday · · Score: 5, Insightful

      I fail to see the problem. Some investors jumped the gun and sold stock that was worth more than they sold it for, because they relied on bad information. The fact that they used automated systems to do this is irrelevant. There was no deception here; anybody could have checked the story themselves in a few seconds and realized what happened. So, you can always be first, or always be right, take your pick. Let the market choose a tradeoff between speed and accuracy.

    11. Re:Holy crap. by jstott · · Score: 5, Insightful

      If your not comfortable with this sort of crazy BS, investing in individual stocks is not for you.

      That's not investing, that's gambling (aka speculation).

      -JS

      --
      Vanity of vanities, all is vanity...
    12. Re:Holy crap. by outcast36 · · Score: 3, Insightful

      I would say yes, if someone posted news that Berkshire Hathaway was going bankrupt, people would double & triple check it. Post news that a poorly run US airline is going under and people rush to flush the stocks. If you don't want people to believe this about you, manage your image.

    13. Re:Holy crap. by SatanicPuppy · · Score: 5, Insightful

      If you're in it on a "timely" basis, you're doing it wrong.

      The playing the margins crap only works if that's your job. Otherwise you need to diversify, pick decent stocks, and stick to time windows of at least a week.

      And I'll tell you this for free. People who are wealthy aren't playing the stocks minute by minute. They're wealthy because they play the long game. Right now they're picking up bargains whenever the market drops, and they're holding on to them for when the market evens back out. It's the scrubs who are panicking and losing their shorts selling stocks based on rumor.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    14. Re:Holy crap. by stephanruby · · Score: 4, Insightful

      How about outlawing automated trading programs? sounds like a solution to me.

      And what? Require traders to fill out a captcha every time? Or would you protect people from themselves by -- penalizing them/putting them in jail/making them pay large fines -- for using trade automation? How could enforce such a law anyway? It's not like Ebay can even stop all the automated third-party sniping tools that are being used on its site?

      Besides, everyone can blame the evils of trade automation, but hysteria can still happen without trade automation. And may be it did in this case. I certainly know a relative or two who would make immediate trades based on unverified little blurbs they might have happened to catch on TV. Trade automation only makes hysteria more efficient. Outlawing it wouldn't solve the root of the problem. And may be, this decision should just be left to the individual investor/trader who decides to take the risk to use it -- or not.

    15. Re:Holy crap. by ceoyoyo · · Score: 4, Insightful

      Investing SHORT TERM in individual stocks is a bad idea. Buying a reasonable stock and holding onto it long term isn't so dangerous.

      I do wish I'd heard about this sooner though. What a great opportunity to triple an investment.

    16. Re:Holy crap. by SevenDigitUID · · Score: 3, Insightful

      The problem here is not that Google screwed up, it is that so many news agencies were happy to reprint a story with no error checking. Why do we have thousands of newspapers if all they do is regurgitate what Google tells them it found?

    17. Re:Holy crap. by Hyppy · · Score: 4, Insightful

      Outlawing software? Wow... Am I on /. still?

      Seriously, this is a case of a lot of stupid people making stupid mistakes. If you have a system that dumps all stock based upon a bad headline, then that's how you choose to play the stock market. Nobody can honestly say that it isn't risky to trade in stocks.

      If they need something, perhaps going after those companies for artificially deflating the stock's value would be the best course. It's not like this couldn't have happened with humans.

    18. Re:Holy crap. by swb · · Score: 3, Insightful

      I think this has a LOT more to do with the the price of oil, subprime and the liquidity problems at investment banks than automation. I think investors are real worried about a 1929/1987-style market collapse and will dump anything they think is crapping out in a New York minute.

      Plus, the airline industry as a whole has been in the shitter forever and $100+ barrels of oil don't help, so the story itself has a certain plausibility to it that "GE declares bankruptcy" doesn't. But I think general jitter on the markets explains a lot more than automation problems does.

    19. Re:Holy crap. by houstonbofh · · Score: 3, Insightful

      How about outlawing automated trading programs? sounds like a solution to me. How about letting stupid people lose money? Sounds like a better solution to me.

      As long as we make sure than when the stupid people loose money, the government doesn't replace it. This might be too drastic for government these days.

    20. Re:Holy crap. by cdrguru · · Score: 3, Insightful

      Sorry, but most online "newspapers" just republish other web content. There may not even be a human involved.

      Ask yourself, how long could Slashdot go with an automated submission editor? Without it being noticed?

    21. Re:Holy crap. by That's+Unpossible! · · Score: 3, Insightful

      Why would we need to outlaw something that has a built in mechanism to discourage its use (i.e. getting burned in a deal like this). It's a perfect system.

      --
      Ironically, the word ironically is often used incorrectly.
    22. Re:Holy crap. by Hyppy · · Score: 4, Insightful

      That's right -- the source of the story should be liable.

      So, which source? The original journalist, for reporting on an event at the time in 2002? How about the original paper, which listed it as a popular story? Google, which added the story to their news aggregation feed? Other news outlets, for reporting it as new news when it was seen on an automatic feed?

      I don't think it would be right to prosecute any of these. Information is not illegal. It's how you act on it that creates a liability. Or am I way off base, here?

    23. Re:Holy crap. by johnlcallaway · · Score: 3, Insightful

      Let's not forget the smart people who picked up and made a profit afterward.

      Evolution is a great system. Here you have a bunch of morons who lost money because they didn't think for themselves and investigate the validity of a story before making a decision. They lost a bunch of money and are now not as attractive as the smart ones who knew what was going on, quietly waited, and bought low.

      Survival of the fittest at it's finest.

      --
      I rarely read replies, it's my opinion and if you thought about your opinion a little more, I'm OK with that.
    24. Re:Holy crap. by hugzz · · Score: 3, Insightful

      That's not investing, that's gambling (aka speculation).

      All investment is gambling- some is just more risky than others. This doesn't make it a bad thing.

    25. Re:Holy crap. by TheLink · · Score: 3, Insightful

      Whose money they are using to bail it out?

      Who voted Bush in twice?

      Stupid people losing money ;).

      Anyway, they have to try to bail it out to prevent other stuff from blowing up. It is actually not such a bad idea (of course it'll be good for me if they didn't - since I'm waiting for a "Big Sale" on the entire stockmarket).

      However you should see the hypocrisy - in the 1997 Asian Financial Crisis, people like the IMF[1] (and other "Experts") were saying that Governments shouldn't be doing bail outs and instead they should allow the insolvent banks and financial institutions to fail. So were they incompetent or evil?

      Go figure.

      [1] http://en.wikipedia.org/wiki/Asian_financial_crisis#IMF_role

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  2. Re:It's clear. Automated trading programs are moro by powerlord · · Score: 5, Insightful

    Time to stop using you xBox to run your financial empire, kids. Get the grizzled old traders back and fire the children.

    Never happen.

    Every brokerage house in the country is increasing their presence in "Automated Trading". The majority of these companies income is now made on small percentage point fluctuations brokered very fast. With the automated systems pulling in that much more money than the traditional ones, and with more algorithms being designed (and held as proprietary info), what would YOU do?

    Ridiculous? Yes. Not going away? Also Yes.

    Might as well vote to bring back the horse drawn carriage since the price of gas has risen so much lately.

    --
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  3. A lot of people's fault, mostly NOT google's by porkThreeWays · · Score: 5, Insightful

    After reading TFA, it sounds like google is LEAST to blame out of the many many automated systems involved. First of all, the damn story should have been dated. That's the tribune's fault. Google doesn't seem to have claimed it as today's news, only ranked it high up. No one should have ever reprinted the story without actually CHECKING WITH UNITED AIR FIRST. That's neither google nor the tribune's fault. That's every service that reprinted the story as new without verifying its fault. Google and tribune seem least at fault because neither ever gave any indication it was a new story.

    --
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    1. Re:A lot of people's fault, mostly NOT google's by arcmay · · Score: 5, Insightful

      From the article:
      "the UAL story began circulating widely via a posting by research firm Income Securities Advisors Inc. that was made available to users of Bloomberg L.P., the financial-news service widely watched on Wall Street."

      Some analyst at a research firm made a big deal about the outdated article, after seeing it on Google news. THAT PERSON is the point of failure.

      If you blame Google for this, you might as well blame Google for anyone posting any erroneous information they found after doing an internet search.

  4. Re:What if Google evaporates itself? by qoncept · · Score: 4, Insightful

    No, that wouldn't be awesome at all. It's amazing how ignorant slashdot users can obviously be if you take a second to think about the consequences of what they suggest. This is, in fact, the second time today I've responded to someone calling for the spectacular failure of a major company, in the middle of a major economic downturn. Ignoring the huge impact Google falling would have on our economy, maybe you can imagine something a little more practical, that hits home: What search engine do you use?

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    Whale
  5. legal perspective by BountyX · · Score: 4, Insightful

    I am by no means a lawyer but it sounds like the automated trading software has the majority of the blame since it is the one that actually intiated the trade. So what if google descided to reprint old news...nothing wrong with that.

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    Trying to install linux on my microwave, but keep getting a kernel panic...
  6. Maybe if by LordKaT · · Score: 4, Insightful

    Maybe if the industry you were in wasn't on the brink of an economic disaster for the past 7 years an old story being dug up by Google News wouldn't have had such a drastic impact.

  7. Artificial Intelligence vs Natural Stupidity by argent · · Score: 4, Insightful

    I wonder who gets sued for this. Obviously Google's Crawler was at fault, somewhat

    How do you figure that? It's doing what it's supposed to. The problem wasn't the crawler, it's the people who thought the crawler was some kind of magic AI that could find relevant stories for them.

  8. Holding a single stock is ... unwise ... by Colin+Smith · · Score: 4, Insightful

    It's gambling, it isn't investing.
     

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    Deleted
    1. Re:Holding a single stock is ... unwise ... by mr_mischief · · Score: 3, Insightful

      Even US Treasury bonds and T-bills have some risk. The immediate risk is really small, because it requires that the US Treasury goes broke.

      There are also other risks, though.

      One is that your conservative investment (other than the instruments tagged correct for inflation) grow more slowly than inflation, leaving you with more money in absolute dollars but less buying power.

      Another is the risk that by choosing conservatively your opportunity cost pays much higher even adjusted for loss risk than your safer, more stable investment.

      Everything you do with money is a bet, even holding it in your hand. Some bets are far safer than others, but in an active market there's no real way not to play.

  9. Forbes has a better writeup by RickRussellTX · · Score: 4, Insightful

    This smells like a case of the Frankenstein complex to me. Although Google News may have linked the article in its recent results because of the fresh link on the Sun Sentinel home page, both the WSJ article and the Forbes investigation make it very clear that the problem was a human editor who misinterpreted the original article and posted it as new information (with a freshly written headline) in a by-subscription-only investor information service that is carried on Bloomberg trading terminals.

    A human saw the story, failed to check the date (there was no date line at the top of the article), refreshed it with a new headline, and republished it on a trading service that was believed to be a source of credible journalism by its readers.

  10. Live by the sword... by rickb928 · · Score: 3, Insightful

    ...die by the sword.

    If you're trading based on news, minutes or seconds of advantage, and arbitrage, then you'll occasionally get nailed by something unforseen. Like a two-or three year old news story that 'looks' new all of a sudden.

    So is someone watching over this, ready to pull the plug if something doesn't smell right? Nope. When the timing is so short, you're at the mercy of the system.

    Besides, most of these programs are pure arbitrage. Which is sort of the 'greater fool' theory in play. You make money at someone else's expense. Like they didn't know about something, and you sell out a minute before they find out.

    In this case, justice, if there is any, is won by those who saw the activity, realized the mistake, bought low and sold back high. Too bad, big institutional investor. You lost this round.

    I can't shed a tear.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  11. Mod parent up! by BitterOak · · Score: 4, Insightful

    Not only is it unnecessary, but such a law would be completely unenforceable. Look at how much trouble online gaming servers have in preventing people from running bots which play their characters for them.

    --
    If I can be modded down for being a troll, can I be modded up for being an orc, or a balrog?
  12. If this technique wasn't used for manipulation by religious+freak · · Score: 3, Insightful

    ... it will be now

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  13. Human error by Nerdposeur · · Score: 4, Insightful

    Exactly. People who watch the news all day going BUY SELL BUY SELL are just asking to lose money on mistakes like this.

  14. Re:BEHOLD.... by MichaelSmith · · Score: 4, Insightful

    I think it is reasonable for google news to ignore articles without dates.

  15. Re:BEHOLD.... by dpb42 · · Score: 5, Insightful

    Automatic trading applications take their inputs from Beta software?

  16. Re:BEHOLD.... by Anonymous Coward · · Score: 3, Insightful

    Except the article did have a date on it. There was a box on the page for today's date. I certainly hope you don't expect google's indexing system to be able to figure out what the context of the date on the page was.