Slashdot Mirror


Stanford Teaching MBAs How To Fight Open Source

mjasay writes "As if the proprietary software world needed any help, two business professors from Harvard and Stanford have combined to publish 'Divide and Conquer: Competing with Free Technology Under Network Effects,' a research paper dedicated to helping business executives fight the onslaught of open source software. The professors advise 'the commercial vendor ... to bring its product to market first, to judiciously improve its product features, to keep its product "closed" so the open source product cannot tap into the network already built by the commercial product, and to segment the market so it can take advantage of a divide-and-conquer strategy.' The professors also suggest that 'embrace and extend' is a great model for when the open source product gets to market first. Glad to see that $48,921 that Stanford MBAs pay being put to good use. Having said that, such research is perhaps a great, market-driven indication that open source is having a serious effect on proprietary technology vendors."

42 of 430 comments (clear)

  1. Reminds me of Microsoft by springbox · · Score: 4, Insightful

    to bring its product to market first, to judiciously improve its product features, to keep its product "closed" so the open source product cannot tap into the network already built by the commercial product

    Reminds me of Microsoft's strategy. Except for the "judicious improvement," and it doesn't seem like it will work for them in the long term anyway.

    1. Re:Reminds me of Microsoft by Fluffeh · · Score: 5, Insightful

      What makes me laugh is that there is such an "Us Vs Them" tone in all of it. It's like the nice business people think that all the open source guys are just waiting to kill their babies! I mean settle down.

      Make money and make a reputation through making and marketing GOOD STABLE WORKING software. Don't try to do it by making a big bag of shit and blocking anyone trying to compete.

      Oh, hang on, yes, now I see the potential problem for the business types...

      --
      Moved to http://soylentnews.org/. You are invited to join us too!
    2. Re:Reminds me of Microsoft by exley · · Score: 5, Funny

      What makes me laugh is that there is such an "Us Vs Them" tone in all of it.

      Right. And the discussion below won't have a similar tone... :)

    3. Re:Reminds me of Microsoft by Repossessed · · Score: 5, Funny

      What makes me laugh is that there is such an "Us Vs Them" tone in all of it. It's like the nice business people think that all the open source guys are just waiting to kill their babies!

      Wait, thats not our ultimate goal? I dedicated my life to a lie!

      --
      Liberte, Egalite, Fraternite (TM)
    4. Re:Reminds me of Microsoft by commodoresloat · · Score: 5, Funny

      It's like the nice business people think that all the open source guys are just waiting to kill their babies! I mean settle down.

      I agree, they really have nothing to worry about in this regard. The open source baby killing project is not even in beta yet, and there are compatibility and dependency issues that will keep it out of the linux kernel for quite some time. The closed-source world, especially Microsoft, is years ahead of OSS when it comes to infant termination software. But if there's anyone out there in slashdot-land who would like to lend a hand please grab the sources from freshmeat and pitch in!

    5. Re:Reminds me of Microsoft by Fluffeh · · Score: 4, Insightful

      If you need a professor to tell you to make good software to make good software, you aren't actually making good software and being told to do so likely won't change that. If being a professor is all about writing common sense articles like that, I got a bunch of them here for other business types:

      Doctors: Please help your patients with their ailments.
      Taxi-Drivers: Please take your fare to where they would like to go without taking too many detours.
      Software Developers: Please make good software.

      Hey! I'm a professor!

      --
      Moved to http://soylentnews.org/. You are invited to join us too!
    6. Re:Reminds me of Microsoft by bh_doc · · Score: 5, Funny

      grab the sources from freshmeat

      I always wondered why they called it that...

    7. Re:Reminds me of Microsoft by rwyoder · · Score: 5, Funny

      It's like the nice business people think that all the open source guys are just waiting to kill their babies!

      Well, they *have* been known to kill their wives. :-(

    8. Re:Reminds me of Microsoft by Requiem18th · · Score: 5, Insightful

      You are of course wrong in the business sense:

      Doctors: Keep your patients sick but convincing that they are improving if they just keep coming to them.
      Taxi-Drivers: Take the longest route possible, always.
      Software Developers: Lock in your customers in every conceivable way.

      --
      But... the future refused to change.
    9. Re:Reminds me of Microsoft by i.of.the.storm · · Score: 5, Funny

      I.e business types.

      --
      All your base are belong to Wii.
    10. Re:Reminds me of Microsoft by vigmeister · · Score: 5, Funny

      The closed-source world, especially Microsoft, is years ahead of OSS when it comes to infant termination software

      Well... my copy just failed with a Vaginal Ring of Death... I demand a 3 year warranty and diapers for my newborn...

      Cheers!

      --
      Atheist: Buddhist in a Prius
    11. Re:Reminds me of Microsoft by Stormwatch · · Score: 4, Funny

      No, idiot, you're not supposed to kill the babies. After you kill the bastards, you kidnap their babies and raise them to your ideals.

    12. Re:Reminds me of Microsoft by Concerned+Onlooker · · Score: 5, Funny

      Quite the opposite! It's them vs. us.

      --
      http://www.rootstrikers.org/
  2. confusion by QuantumG · · Score: 5, Insightful

    The professors advise 'the commercial vendor

    So many obviously smart people confuse proprietary with commercial. The two are orthogonal. Back in the 90s this might have been academic, but there are now many commercial open source companies. Get with the program.

    --
    How we know is more important than what we know.
    1. Re:confusion by morgan_greywolf · · Score: 5, Informative

      Not only that, but these are companies you have actually heard of. Sun Microsystems, IBM, and Google are all companies that produce open source software and actually make money from it. Not to mention pure open source companies like Zope and Zend.

    2. Re:confusion by jellomizer · · Score: 4, Insightful

      Umm. My MBA Program talks rather fondly of Open Source Software, for the most part. They just make you analysis the benefits in a business perspective, and try to decide when an Open Source product is worth it, or getting a closed source app may be a better overall value. About 1/3 of the MBA class are Computer Science or Engineering Majors for their Undergrad and know about Linux and open source and use them. There are also differernt classes of MBA as well.
      While the degree is the same.
      You have Ivy League Full Time MBA. These tend to make the biggest Jerks of bosses. These Kids think they are special and entitled and tend to treat people under them like dirt while they bring the company to the ground.
      Next it is the Ivy League Part TIme MBA. These guys often have real business experience and know what it feels to be the little guy. But being from such a well known school they still often get high end jobs much quicker then their experience shows and still kill the company.
      Full Time normal college MBA. Yea they are Jerks too. However companies wont put them in top positions to kill the company, until the get the real experience.
      Finnaly the Part Time Normal College MBA. These guys are not in it to be the CEO just a manager. Tend to be less of jerks and start as low managers and work they way up. Tend to be the guys you can deal with.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    3. Re:confusion by EggyToast · · Score: 4, Interesting

      I'm experiencing the same things you are in my MBA program. Many of the tech-oriented classes make a special point to illustrate uses of open source software -- as much as textbooks and older professors can, of course. They do a good job of pointing out that the main drawback of open source is that there's often little support, or the support makes it cost as much as a commercial solution, so it's not a "silver bullet" option. But that in many cases, it can be used in place of otherwise commercial apps.

      In other words, what's been taught is "evaluate the software on its own merits, and how it will affect future growth," which is pretty standard "be a good manager" ideas but is reassuring to hear in a classroom setting. I'm one of the more tech-savvy students in my classes, but it's nice that it's not all just "buy this and that and you'll have an enterprise-class system for your small business."

    4. Re:confusion by Hal_Porter · · Score: 4, Funny

      - Are extroverted. Make an effort to show themselves as friendly to people in general.

      Kill them. Kill them with fire.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    5. Re:confusion by DrSkwid · · Score: 4, Insightful

      Open Source benefits form economies of scale just like other tools and machinery. Eventually it becomes cost effective to have motor mechanics to service your fleet of vehicles rather than being done by a third party. In which case buying vehicles for which detailed schematics are available would be advantageous. I think people get too emotional regarding the open/closed software debate. Sometimes it's just easier to buy a hammer than a hammer making kit.

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  3. Good! by MarkvW · · Score: 4, Insightful

    Knowing the enemy's potential avenues of attack is a wonderful asset. It makes counter-attacking and defending much easier.

    1. Re:Good! by Darkness404 · · Score: 5, Insightful

      Ok, tell me, in general in a company (not even a software company) why are most programs written? A) To make a million in sales B) To fix a need that the company has so it can run better. The answer is B. Most software developed by companies is in-house software. Meaning, that even if all software was open source tomorrow, those people would still have jobs developing software.

      --
      Taxation is legalized theft, no more, no less.
    2. Re:Good! by deraj123 · · Score: 4, Interesting

      Don't software authors have a right to get paid... just like any other profession?

      Yep, they sure do. I am one. And I get paid. And I only write open source software.

      I provide a service, and that is to make their systems work the way they want them to. Most code is either too specific to the business to provide a competitive edge to somebody else, or its so generic that exposing it to the world can only help improve it.

    3. Re:Good! by TehZorroness · · Score: 5, Interesting

      Not neccesarily. This argument is commonly abused. Capital is needed for the production of certain (a few, certainly not all - as we know) creative works. Commercial films and software would be nothing like what they are today without capital to pay the developers for all their efforts. It is therefor logical to charge a fee for reproduction in order to repay the debt that development incurred. It's also not too impolite to try to make a profit.

      There is a point where all these things start to go wrong. These companies will all start to try to maintain monopoly status, and sabotage competition in any way possible. They will hold on to a work which is long out of date (particularly the movie industry, but software companies also do this) and continue to milk the population long after the initial debt has been made and several people have become filthy rich. They will completely ignore market situations and the customer's needs and charge whatever they want for their products.

      Software is one of those products that does not require a lot of equipment to produce, just a lot of time. There are plenty of people in this world who have way too much time on their hands (damn I wish I was one of these) and invest it in free software. Over the years free software has evolved to be surprise competition in the software market which used to be (and still is, depending on your views) the playground of Microsoft, Apple, IBM, Adobe, ect, ect. Since there is now competition, it would seem logical for the price of this commercial software to drop - but to avoid that, we apparently designed a whole college course on how to break all the rules and play unfair.

      I threw away another couple mod points to write this :/

  4. Jest not! by Ash-Fox · · Score: 4, Funny

    What happened to all open source software is crap arguments?

    Surely companies likes Microsoft were not jesting!

    --
    Change is certain; progress is not obligatory.
  5. resistence is futile by Brain+Damaged+Bogan · · Score: 4, Insightful

    unless your product is targeted at such a small subset of users that noone in the OSS world would bother to create a competing product there will always be some geek out there willing to dedicate all their spare time to create something that will compete with your product... for free. What proprietry vendors need to do is charging for software as a service and provide support packages that the OSS world don't bother to do.

    --
    -- Sex is the antonym of pringles. Once you pop it's time to stop.
    1. Re:resistence is futile by DrEldarion · · Score: 5, Insightful

      That will compete? Maybe. That will compete well? That's another story. Photoshop is still worlds better than GIMP. There's still no real competition for AutoCAD. How are those open source games doing against their commercial counterparts?

      Thinking that open source is naturally better than closed source is just as foolish as thinking closed source is naturally better than open source.

    2. Re:resistence is futile by Warll · · Score: 4, Insightful

      Well duh, when was the last time you bought a copy of your favourite Distro?

  6. Not following their own advice? by HaeMaker · · Score: 5, Funny

    They should have left their research closed. Now anyone can take their research, reverse engineer it, and repackage it under a Creating Commons license.

    1. Re:Not following their own advice? by bobdotorg · · Score: 4, Insightful

      They should have left their research closed. Now anyone can take their research, reverse engineer it, and repackage it under a Creating Commons license.

      Clever post, but check out this subtle fact: the authors are absolutely practicing what they preached in that very article:

      market segmentation: you get the watered down summary for free, but have to pay for a journal subscription to get the actual article

      market seeding: give this version away for free (and I suspect that they'll even send a .pdf of their related working papers) in hopes of capturing customers for the more expensive version (a.k.a. attending their b-schools, or hiring them on as consultants).

      In reality though, academic theorists are absolutely the most open source colleagues I've ever had. As long as you adequately cite them, you'll be their bestest friend if you embrace and extend their material. When tenure and promotion decisions are to be made, b-school deans might not be so savvy as to know how good your publications are, but they can easily see how often you work has been cited. Don Jacobs, former dean of Kellogg, said it best, "Maybe we can't read, but we can definitely count."

      --
      __ Someday, but not this morning, I'll finally learn to use the preview button.
  7. Awesome... by JustinOpinion · · Score: 5, Insightful

    I'm happy to see that the suggested strategies are ones which carry significant drawbacks. Segmenting markets and keeping everything closed does indeed give you control, but it also slows the very network growth that makes products become successful. And it frequently leads to user frustration (because of, for example, DRM, or the lack of support groups, or the inability to find or construct fixes/hacks as needed).

    This is good news in the sense that any strategy to fight open-source means that you emphasize the gap between open-source and closed-source products: the open-source product's advantage is the openness, the community, the ease of distribution, the non-naginess, the network effects, the hackability... and the more closed the closed-source products try to be, the more these items become product differentiators, which the open-source product can point to as big advantages.

    So, I do hope closed-source projects go ahead and implement those user-hostile strategies. It will only serve to make open-source products look that much better by comparison. As other posters have pointed out, there is no fundamental divide between "open-source" and "commercial". So I would think the better strategy for MBAs thinking about open-source is "if you can't beat 'em--join 'em". Or in other words, why get involved in closed-source business ventures when an open-sourced equivalent inherently leverages network effects?

  8. Re:I'm curious by QuantumG · · Score: 4, Insightful

    The 90s called, they want their argument back.

    Many programmers are paid to work on free software these days.

    In fact, the problem isn't finding jobs, the problem is finding programmers.

    --
    How we know is more important than what we know.
  9. Stanford - Sun - Hello by SkullOne · · Score: 5, Interesting

    Stanford, the birthplace of SUN, one of the renowned distributors of a once true and mighty closed and proprietary Unix, that almost fell off the face of the planet in part of it starting to become irrelevant compared to open sourced OS's and systems (Linux, BSD, etc).

    The SAME Sun, which has now open sourced almost their ENTIRE IP portfolio in the Open Solaris project, thereby bringing relevancy BACK to Solaris and it's suite of products.
    The same Sun which utilizes hundreds of code donors to it's projects, and big communities around storage, ZFS, etc.

    Closed, commercial systems have a place, and many of them do well, but when markets change, can they change quickly enough? Lessons show us that they cannot change quickly enough. Or do the closed proprietary systems try and change the market the suit their needs?

    Look at IBM, HP, Sun, and even Dell now relying on open *nix systems driving huge sales numbers.

    The markets have changed, its those who do not follow trends, or fight the trends who become irrelevent.

    The open source model will probably change in a decade, or a century and it too will have to change.

    The paper is just a way to appeal to stiffley business suit class of people afraid of change.

    --

    Brent Jones
  10. It's a research paper from February by Sockatume · · Score: 5, Insightful

    From the press release that this guy links to (the paper is actually here):

    A recent paper on this topic by Mendelson, coauthored with Deishin Lee, PhD â(TM)04, now a faculty member at Harvard Business School, is not a how-to manual for hard-pressed executives. Rather the researchers have built a theoretical model explaining the choices open to commercial firms. âoeAlthough open source is the lead example of our work, the principles certainly apply to other businesses, including, for example, the media business,â says Mendelson.

    Heaven forbid that somebody actually study how businesses choose between free and proprietary software! That's of no good whatsoever! And of course free-as-in-speech definitely does not extend to a university allowing its academics to publish material which might be bad for open source. Clearly Stanford should've had these two men killed and fed to rabid, pestulent chipmunks, rather than allow this affront to reach the press.

    --
    No kidding!!! What do you say at this point?
  11. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  12. Read the paper here by derek_farn · · Score: 4, Informative

    The paper is freely available for everybody to learn from, in fact the Jan-Feb 2008 issue is fully of very interesting article (what month are we in now?).

  13. Summ. author has an open source block on shoulder by bobdotorg · · Score: 4, Insightful

    The slashdot summary author (mjasay) appears to see the world through a lens which makes the developers of open source software victims of some nasty MBA conspiracy.

    The academics who wrote the underlying article go out of their way to say that their writings are not a 'how to' manual for MBAs, and that open source software is only one example.

    The article is simply a recent take on 'How to compete with free,' an important MBA marketing topic for decades. 'How to compete with free' can be considered a subset of how to compete in general, and the gist of any marketing solution to 'how to compete' will be based on building value in the product.

    One method to build value is to increase switching cost through lock-in. Even free / advertising supported services do this: my.yahoo, iTunes, gmail, hotmail and countless others.

    If you read the underlying academic article, you just might notice that most of the tools presented now are analogous to the tools presented at Sanford in the early nineties to the MBAs who eventually went on to Coke and Pepsi to fight the scourge of FOSW (Free Open Source Water).

    Open source water survived just fine. As long as open source software continues to offer value, it will continue to thrive.

    Marketing is marketing. MBA courses are MBA courses. Same shit, different year.

    --
    __ Someday, but not this morning, I'll finally learn to use the preview button.
  14. Re:I'm curious by QuantumG · · Score: 4, Insightful

    it is my understanding that most of these paid OSS jobs are funded by proprietary software.

    That is what you understand wrong.

    You imagine people will keep working on software out of altruistic desire forever? Many people I know are in this profession solely for the high salaries. Once OSS peanut-salary is the norm, they will dump this profession like a cheap rental suit.

    I dunno where you get your information from, but again, you're completely wrong here. There's no difference between the salaries of programmers who work on free software and the people who work on proprietary software.

    I'm just figuring you're a troll now.

    --
    How we know is more important than what we know.
  15. Re:natural order by Kjella · · Score: 4, Insightful

    The only thing I don't like about that quote is that it only predicts the sequence under the assumption that you'll win.

    First they ignore you, and many simply remain ignored.
    If not they laugh at you, and many are still ridiculed.
    If not they fight you, and many are fighting or losing.
    If not, then and only then will you win.

    Honestly it's not much of a progress meter. What I think is the real progress meter is that open source software is becoming more and more usable and it's not something you can "undo". You can't drive it bankrupt, you can't buy it up, you can fight the distros and the outer layers but you can't stop the underlying OSS development. Even though it feels glacier-slow at times I've seen how far it's come in the last ten years - ten more years like those and it'll be slowly rolling in almost anywhere. No huge splashes, no revolutionary releases, no "year of the Linux desktop" just slowly pushing the others out.

    --
    Live today, because you never know what tomorrow brings
  16. I know the real motive! by FilterMapReduce · · Score: 4, Funny

    You see, this is clearly a calculated move in the epic power struggle otherwise known as the Cal/Stanford rivalry. Do you really think it's a coincidence that the world's leading institution in the field of hating Stanford also happens to be the 'B' in BSD? You can soon expect a ferocious counterattack of Unix hacking, liberal politics, and lateral passes.

  17. Re:I'm curious by Mr+Z · · Score: 5, Insightful

    You realize, of course, that long before FOSS was big, over 80% of software written was never sold. It was developed for internal consumption. That's a huge piece of the pie.

    As for software sold to others, have you ever heard of "support contracts"? That's where folks like RedHat make their money. Even Microsoft makes money on support. They make a lot of money off of certifying people to work on their software too.

    And then there's sponsored development. This is where the two paragraphs above intersect. Suppose Company X really like some package Y, but it's missing some feature it really needs. It can code it itself (the old internal development model) and spend the money internally, or it can hire someone outside to implement the feature. Not an ounce of altruism there. The FOSS license ensures that the feature is able to become part of the overall product. Company X derives direct benefit, and likely has strong influence over the shape it takes.

    IBM doesn't send zillions of patches to Linus out of altruism. They send patches because they want Linux to behave better and have the features they want so they can ship more servers. Freescale doesn't send patches to Linus out of altruism. They do it because they want Linux to run well on their embedded chips so that more people will buy them. And so on.

    You've got this vision that this is all a big charity. No, it's enlightened self interest.

  18. You're doing it wrong by bhmit1 · · Score: 4, Insightful

    In the spirit of http://xkcd.com/463/, commercial software that competes like this will slowly lose the battle.

    Instead of fighting for the same turf as open source, they should be finding markets that aren't served by open source. Niche markets and new markets are great places for commercial vendors. Generic applications used by everyone that are constantly reinventing the same wheel will be open sourced and the market will shift.

    Don't try to make a better web browser or office application. Instead, focus on the pace maker control system or credit card fraud detection system. Focus on things that are worth money to a narrow market and don't have a lot of competition from open source because their isn't demand for bored developers to build a cheaper mouse trap.

    Stop doing it wrong.

  19. Re:Investors have to question and reject this. by rtb61 · · Score: 4, Interesting

    There is always there is always the flip side course for 99.99% of other non-software businesses, which is far more justified as a MBA course.

    All those objective that open source software fulfil and core subjects for the majority of businesses.

    Open source software, managing software overheads more effectively, their profits are your costs.

    Open source software, minimising retraining and re documentation, only implement worthwhile changes.

    Open source software, avoiding supplier forced costly upgrades and managing them at your pace.

    Open source software, using publicly audited software, hidden software faults cost you money.

    Open source software, avoiding data lock in, don't be forced to pay for your own data over and over again.

    Open source software, avoiding training costs, open source software for education, save on taxes whilst saving on overheads, double plus bonus.

    --
    Chaos - everything, everywhere, everywhen