What's the Best Video Game Download Service?

ThinSkin writes "Who needs a brick-and-mortar game shop when you have the world wide web of video game download services? Joel Durham Jr. over at ExtremeTech examines some game download services to decide once and for all which virtual storefront has the best deal for gamers. Among the services reviewed are: Steam, Impulse, Direct2Drive, Good Old Games, and WildTangent Orb. The most popular site in the roundup, Steam, was also the most favored because of its wide selection of popular titles, while Direct2Drive also scored top marks because it has 'just about every title in the universe.'" Which service(s) do you like the most, and what have your experiences with them been?

Comments

Bah,.

[Kalriath]

Great. Another pointless "top X" list spread across twelve ad-ridden pages. Who accepts this crap? Editors? Hello?

Anyways, I disagree with their final decisions too. Their top two are Steam (bloated DRM-ware) and Direct2Drive (also bloated DRM-ware) while giving Impulse (no DRM inherent) third place. In fact, they don't even list DRM as a con of Steam or Direct2Drive (or "no DRM" as a pro of Impulse).

Give me Impulse over Steam or D2D any day.

Re:Bah,.

[calmofthestorm]

I'm happy to buy games, I refuse to rent them. Especially if it's misadvertised as buying.

Re:Bah,.

[nog_lorp]

For 99% of games available on Steam, if the game will work on your setup so will Steam.

Steam also doesn't limit your ability to have the game installed on any number of computers. It also provides a myriad of features that many people like.

The motivation behind it may be DRM, but it provides a better experience than any other platform, with essentially none of the negative effects of DRM.

Re:Bah,.

[Goldberg's Pants]

I love Steam. It's actually easier than piracy. (FINALLY!) Find a game, purchase, download, done. Never have to worry about disks. Can install on multiple machines. Honestly, with the system issues I've had the last year with reinstalling the OS on several machines, Steam made life SO much easier with just setting it downloading and leaving it. No finding disks. No disk swapping. No trying to find the misplaced manual with the serial number on it. Nada.

Stardock's Impulse service may prove in the end to be better than Steam due to lack of DRM, but the fact is Impulse is a diabolical piece of software currently.

Re:Bah,.

[Mooga]

I agree that it's actually easier then piracy. Not that piracy is hard, but Steam just makes it so easy. It auto-installs everything and WORKS with no problems.

My only issue with Steam is that you need to have steam running which could effect game performance on weak computer. If you have a nice rig, don't expect any issues.

That list is pointless though. They give everything a high ranking and doing explain much. "They offer AAA games and it work". What about things like customer support? Valve has a cryptic customer support system. Basically you write a note and you hope they get to it within a few weeks. No phone calls, only the message system.

Sure the systems work, but why write an article if you don't actually get down to the dirty issues. What about the whole "WildTangent is spyware" issue? The lack of information makes the article useless.

Re:Bah,.

[cgenman]

It's important to explicitly call out the properties of DRM that make it bad. DRM is out there to prevent the player from willy-nilly installing on everyone's PC's, which can be bad as it prevents you from switching computers or backing up your own games. Steam actually facilitates transferrence, as you can download any purchased games on any computer you log into. You don't need a CD to play, you don't need a CD to install on another computer, you can play your games on all the computers you have available.

Steam only runs with your games, doesn't take up a lot of CPU time, and has been stable for several years now. The one outstanding question is "what happens if Valve shuts down," but they have promised to unlock everything in such a case.

If we shout that DRM in all forms is terrible, none of the companies will or can listen. If we work towards removing the problematic portions of the system, we might get a compromise setup that is better than we started with.

All consoles since the NES have had DRM. But because they were actually sane DRM, nobody but pirates and developers ever encountered it. Let's work towards that again.

Re:Bah,.

[cliffski]

I provide people who buy games with a direct, no queue, no fuss link to an installer exe. They can use a download manager or grab it however they like, they can then install it, or burn it to a disk for backup, they don't need an internet connection on the machine where they install it, and they don't need an account with me, or have anything else installed on their machine or running in the background. There is no DRM or limitations or restrictions.

The download is direct and fast from my website, and in case of tech support, you email me, the games creator directly. I always reply within 24 hours, normally within 8.

There are no middlemen, just a payment provider, so 90% of the money goes direct to the creator.

Explain to me how the pirate system beats mine? ...unless perhaps you don't care about anything but getting commercial software for free?

Re:Bah,.

[Don_dumb]

Downside of steam:

You need to be logged in to the internet to use any of your games. Even if they're single player games. There have been a number of times where I had lost my internet connection for a day or two and was unable to play those games, that was annoying.

This keeps coming up but you don't need to always be online. There is an option (I'm not at home right now) that prevents you needing to be online to access your Steam client. Has this changed in the last few months?

Re:Bah,.

[harl]

"The one outstanding question is "what happens if Valve shuts down," but they have promised to unlock everything in such a case."

A couple points:

Can you document this claim? The legal contract you sign when renting a game from Steam says otherwise. The only reference I find is that if they cut you off from access to Steam they "may but is not obligated to" provide a stand alone version.

If Valve/Steam fails there will likely be a transfer of ownership to people who didn't make the claim and have no intention of honoring the claim.

New Service

[Enderandrew]

http://www.playgreenhouse.com/

It is affiliated with (and I believe run by) the Penny Arcade guys. They sell games cheap, don't push DRM, and try to find games that offer Windows, Mac and Linux versions. They seem to offer trials for everything as well.

Maybe this says something...

[Thrull]

I use Steam and I actually sometimes look at the store tab with the intent to buy something, because it's easy. Lots of good independent games, and allows me to install on other computers with no major fuss (cept for Bioshock, curse you EA). The games are almost always cheaper too.

I used the older version of Impulse (Stardock Central) and it seemed to work well enough, although the selection of games is low quality compared to Steam.

And I know they rated Direct2Drive pretty high, but even they note:

"You can't patch D2D games with downloadable patches; they require their own special patch procedure."

If Direct2Drive has to rework every patch for every game they've ever offered to work with their locked down version, you have to wonder if some patches might get "delayed" or games wholly abandoned eventually... I seem to remember this coming up in one of my decisions to get a D2D or boxed version of a popular game in the past.

Re:*tosses article out the window*.. 3 letters

[Anonymous Coward]

Some of us prefer not to steal games, thanks.

Re:*tosses article out the window*.. 3 letters

[Haeleth]

Yes, I suppose TPB is a convenient place for children and the morally immature to violate copyright law. Some of us, however, are adults, and have grasped that if something costs money then either you pay for it or you do without. For us, services like Steam are quite useful.