Is Open Source Different In Europe Than In the US?
An anonymous reader writes "The first Europe Open Source Think Tank just concluded and Larry Augustin posted some interesting observations on open source in Europe versus the US. Essentially, he says that users in Europe care more about the open source nature of a product than do US users. US users are just trying to save a buck while European users actually care about access to the source code. Do Slashdot readers observe the same thing? Are the reasons for using open source software different in other parts of the world as well?"
Are we Americans really this stupid on this many levels?
I did enjoy this set of observations, but must disagree with some of the conclusions.
Under "Software Sales Model" he states:
"The direct model doesn't seem to be widely excepted here [Europe]."
and then goes on to speculate
"Perhaps it's because the VARs and SIs in Europe are more heavily invested in Open Source than they are in the US."
I disagree with the speculative part. To support my thinking, another quote:
Under "Open Source Business Models"
"Support and service subscription models clearly dominated the thinking among the Europeans here at OSTT. This contrasts with our thinking in the US that services models are not scalable and that the models should be product based."
For me, those observed perceptions actually lead to the Europeans needing more stringent care about your vendor's model. Basically, if you're going to rely on someone else for support and service, you have to be very cautious about "not getting locked in." If you're buying your product like Lego blocks and supporting it yourself, from the great single-piece-leggo-auction-free-for-all, then you are free to choose the occasional Duplo block, if it solves your problem, and if you find you have too many of them, you can replace them later, because in this case you buyer is taking on more of the role of the solution-archtitecht.
I get to see both methods work. In my work place we buy lots of RedHat support licenses for our commercial endeavors and enjoy it's tremendous stability as a platform. In my home computing life, when I need a software widget, I click freshmeat first, try to find the open source version of something, Paypal the author $10 if it's nicely done, but if none of them suit my needs, then I'll try shareware next, and (if I'm desperate) commercial software last. This model gets the job done, and I don't believe it's any less-healthy to the software world.
I use Open Source for two reasons ....
I like Open Source ideals (free, as in speech)
I like Open Source results (free as in beer)
I also live in the US, so please categorize me correctly in the "save money" column, until I move to Europe, when you should categorize me in the other column.
This isn't an XOR problem, so who cares which is "more important", especially when the result for using Open Source is the same either way?
Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
Americans have always had more choices and as such were not as dependent on needing an alternative. One thing that shocked me was how much my brother in law pays for the same exact software down under. I can see it in pricing on a lot of things.
America had several advantages, a larger number of people united by one language and culture with open borders for a longer time. The free movement of ideas has no limits when it came to states but country lines are a whole 'nuther thing. Plus, how long has it been since all the checkpoints have been removed?
Same idea, with freedom being offered comes the orgy effect... you can't get enough
* Winners compare their achievements to their goals, losers compare theirs to that of others.
Free Software, and its ideals, essentially originated in the US. Most of the big projects have too.
Nothing to see here, move along.
Open source is good and well, but you also want the freedom to use your software as you wish and distribute your derivative works. Having access to the source code doesn't automatically grant you that. That's why we want free software.
Swedish plasma phys. PhD student; MSc EE; knows maths, programming, electronics; finance interest; seeks opportunities
I (a Californian) use OSS at home and at work simply because it is better than most of the closed-source offerings. I also prefer open source so that I know what is running the application, or at least know more than a few eyes are looking through it. I feel it is more secure that way.
I'd be happy to pay for OSS if needed. I do pay for my openSUSE versions and Crossover Office.
The Kai's Semi-Updated Website Thingy
A study from Europe says Europeans get it while people in the US don't?
I loved the bit on dual licensing. I first heard about dual licensing when I started to hear about KDE. QT and MySQL both where dual licensed and one was from Europe and the other from Australia.
Give me a freaking break.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
If americans care less it's probably because it's "actually" less important for them. The software business like most high technology is dominated by the US. This means that US companies are closer and more responsive to US customers. However, foreign users have to deal with "ported" software that is not initially targeted to them. This lack of control and consideration causes problems for them.
So obviously they'd like to be at the center of the software they use.
Open source can bring them closer or at the very least allow them to take code that is mostly what they want and tailor it to their precise needs.
However, it will not allow them to move the center from the centers of the high tech industry. Open source, regardless of who supports it will remain largely driven by forces in the most industrialized and highly 'technological' centers in the world. Thus unless something changes in europe or the US... the center will probably still fall on the US at least for now.
Working for an American firm, I find that cost is usually the deciding factor.
This drives me nuts! I'm not much of an open-source fanatic, but I've found that every time we buy an expensive piece of enterprise software, we've been sold huge expectations with little follow through. For example, we recently bought a product and we asked the company whether it worked with Firefox and Safari. They assured us that they had plenty of customers using it with those two browsers. So, we plunk down my yearly salary for the product and a support contract and low-and-behold not only doesn't the site work, it actually displays an error message saying you must use IE6.
Now, this presented problems for me since we have a bunch of Mac users who couldn't use it for lack of IE6. Now those users are set up to use a Windows remote desktop solution for it.
Basically, that proprietary software simply makes my life harder. We look at open-source solutions and we get a good idea of what we'd have to do if we used it which is always more than what a company claims we'll have to do with their system that just handles things automagically for everything! In the end, I have to spend more time on the proprietary system we paid big bucks for.
I collegue of mine with an excellent track record as IT and R&D manager in the European Call Center industry once said (and I agree):
- "if the application is mission critical, then we need the source"
Would it have anything to do with the fact that the biggest software shops are Bangalore based?
There! Fixed that for you
Andy Warhol got it right / Everybody gets the limelight
Andy Warhol got it wrong / Fifteen minutes is too long.
Haven't you seen the news? We need all the bucks we can get!
It's actually quite the opposite. We've printed too many.
If you have something that you dont want anyone to know, maybe you shouldnt be doing it in the first place -Eric Schmidt
What bothers me the most about all of this is that in this day and age we're still finding communal efforts of this nature being divided by geography. Just goes to show that the function hasn't followed the form.
You may call it bragging rights, I call it a lack of vision.
Dedicated Cthulhu Cultist since 4523 BC.
I think that in the US, the mass population that is, NOT the IT crowd, likes Open Source because they are trying to save money. The perfect example of this is Open Office. Let me tell you, my mom, pastor, sister, and my best friend all could care less if they had access to the source code. I would be shocked if a single one of them could program "Hello World". However, they LOVE the thought of not shelling out a couple of Hundred bucks to Microsoft. Not because they hate Microsoft, but because they want to save money. The sister I mentioned earlier also just graduated graphic arts school, and is a Gimp user, not because she has access to the source code or anything like that, but because it is free.
I pieced together a few computers for a church before, and we went Linux with Open Office, once again, because its free.
None of these were because they thought Linux, Open Office, or Gimp were better, in fact, all of these people would have prefered the pay program. People like free. People will do stupid stuff to get stuff for free. You know how many users I had to remove spyware and viruses from because they tried installing free 3D or Living Screensavers, 1000 free smilies at smily central, or animated coursers? In fact, I have tons of friend's myspace pages that I refuse to goto until they clean up their code and get rid of all those evil ActiveX and JavaScript controls.
You ought too see how many people will drive 30-45 miles across town to save 20 cents a gallon on gas. I point and laugh at those people.
Yet, not a single one of these people mind paying $18 for a pizza, $24.95 a month for dialup, or $120 a month for their cable bill.
That's an oldie but a goodie and completely untrue. It hails back to some really ancient anti-GPL FUD (think Bill Gates and "viral" licensing).
It couldn't have anything to do with the power of marketing over the simple minds of PHBs? Or the FUDspinners like you? Or ignorance of FOSS alternatives?
What the hell is OpenSQL? Is it a fork of MySQL or PostgreSQL? And surely by "real SQL" you don't mean MS's pitiful SQL Server?
You assume FOSS doesn't work well. It works great, thank you very much. Most people consider putting well built, peer reviewed software in place a huge time and money saver, but if you prefer to wait on hold for tech support for your favorite piece of payware, more power to ya'.
I know, I know. Don't feed the trolls.
Let us not become the evil that we deplore.
Often the more expensive the piece of software is, the worse the software is. It is a perverse example of applied economics. Expensive software sells in small volumes, so the vendors try to maximize profit per customer. Effectively, this means minimizing effort in software development, resulting in crappy software.
Companies selling large volumes of software, find technical support costs a large cost center. This forces the companies to increase software quality and increase ease of use, even if only to reduce technical support costs. However, to achieve the volumes of sales, these same companies often reduce the unit price of the software. High-volume software vendors are trying to maximize the formula: revenue = unit cost * # of sales. Thus most high-volume titles cost much less than the more expensive low-volume titles, and are also better quality pieces of software.
Open source takes things to an extreme. The software is free, the source is free, so the number of users is large. The number of bug fixes will also be large, if the number of developers scales with the number of users. Of course, the number of developers on an open-source project is a function of both revenue and the number of bugs, and with open source projects, revenue is a key issue. Nevertheless, some open source projects have identified revenue streams, and are good quality projects.
The end result is expensive software is usually crappy, and cheaper software is often better.
What does OSS have to do with "free, as in speech". OSS is not about avoiding government censorship (is it?) it's free /libre/, free to use and abuse, free to modify, free to alter and adapt, free to better for your needs or those of others ... I don't see how that has anything to do with "free, as in speech"?
I'm guessing that in Europe people like FOSS because it's free-libre and free-gratis, whilst in America the populous doesn't know what "libre" means [oh God I hope I spelt it right!] and so make some weird analogy with free speech that misses the mark entirely. Surely "free, as in speech" would be for warez that can't be sold legally but can be given away due to some loophole?
But I'm open to being wrong.
Seriously though can't we just all agree to use libre and gratis?
[Ya, probably flamebait, but everyone loves a barbecue, right?!]
...and some people have a problem with understanding what a generalization is... which, once again, appears to point to another common U.S. American failing -- the notion that it is all about "me" somehow.
The 80's was probably one of the most damaging eras for the U.S. where culture and society are concerned. "Looking out for number one" is a ridiculously selfish notion that has resulted in making "everyone else" a competitor or even an enemy of sorts.
There are indeed a lot of people who do not neatly fall into the category I describe. But, the masses are what I speak... the masses to which that marketers very successfully appeal.
Ok, I guess you have a point.
I'm a French PhD student working in a German research center, and I just happened to see your post during working hours :D
Most American PhD students don't have working hours. This is misleading, though, as while timing is extremely flexible, students are basically expected to be "working" or at least present in the lab 12 hours a day, 7 days a week.
"I zero-index my hamsters" - Willtor (147206)
While this may or may not be true on a case by case basis, it helps to understand that this is usually not done for its own sake. Results don't matter that much if you don't know how or why you achieved them, or if you cannot create them repeatably. I guess this ties into the "longer view" aspect.
A corollary, supported by some studies, is that Americans tend to enjoy work more. The accomplishment plus the socialization. Different strokes for different folks.
The world is made by those who show up for the job.
We could even call them OSIAA (Open Source Indystry Association of America). They could maybe sue some people who distribute OSS in inappropriate ways...
Extreme Programming - Redundant Array of Inexpensive Developers