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Yahoo Changes User Profiles, To Massive Outrage

Wiseleo writes "Yahoo decided to massively screw up their entire userbase by changing all user profiles to blank. No warning, no automated way to get data back, and other unwanted changes. The blog has such choice quotes as 'We know this has been a rough transition for some of you and, and are committed to helping you use, understand, and (hopefully) enjoy your new profile,' and, 'We also know lots of you worked hard on your old profiles and want your data. If you feel like you're missing data, we've saved a copy of your old profile (and alias) and our Customer Care team can retrieve this information. You won't, however, be able to revert back to your old profile format, but you will be able to get any data that you think is missing. To do this, please go here to contact Customer Care.' There were 850 comments posted, all negative, on the first day. There are hundreds more today. There is even more outrage on the Yahoo Messenger blog."

37 of 255 comments (clear)

  1. FIRST POST by Mal-2 · · Score: 4, Insightful

    And nothing of value was lost.

    Seriously, what could be in your profile that you don't know about yourself?

    Mal-2

    --
    How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.
    1. Re:FIRST POST by AmberBlackCat · · Score: 4, Funny

      A bunch of lies you told about yourself?

    2. Re:FIRST POST by morgan_greywolf · · Score: 5, Funny

      Myself? Oh, you mean my made-up character. let's see. I'm a 15-year-old bi-sexual girl with a 38DD, I remember that, but um, what um, I can't find the picture, and I can't remember what activities I was supposed to be into, other than group orgies... sh***....

      Oh well, guess I'll just create a new one.

    3. Re:FIRST POST by Goldberg's+Pants · · Score: 4, Funny

      Clearly someone who has never been married.

      "No, dear, you're wrong. We've had that portable DVD player for ages and you just never noticed. I told you I was buying it. I showed you it when I got it."

      That is an actual conversation I had with my wife recently. Only thing is I WASN'T LYING! I genuinely DID tell her I was buying it, and DID show it to her, AND have used it multiple times in front of her. The other day she finds the box. "Why do we have a portable DVD player box?"

      *facepalm*

  2. Let's move on now... by Anonymous Coward · · Score: 5, Funny

    Can we get Facebook and MySpace wiped clean, too?

    1. Re:Let's move on now... by Ethanol-fueled · · Score: 3, Informative

      Looks like you'd be playing whack-a-mole: Yahoo's new profile style appears to mimic MySpace and Facebook.

    2. Re:Let's move on now... by NfoCipher · · Score: 5, Funny

      You'd need to nuke it from orbit.. It's the only way to be sure.

      --
      I'm sorry, I can't hear you over the sound of how awesome I am.
  3. Five Nines, please, on my free service. by wild_quinine · · Score: 4, Insightful
    With the passage of time, a lot of people seem to have forgotten that these services are, for most users, free services.

    When hotmail was new, before Microsoft owned it, there was genuine discussion over how appropriate it would be to trust a service that you don't pay for.

    Seems like for the last ten years or so, that's not even been on the table. It's just one more service that people expect, and expect to run with utter reliability

    I know these companies make a buck from advertising revenue, or whatever. But YOU don't pay them a penny, unless you want to. Most people don't want to.

    If you're complaining because the least part of a large service that you have been using for free, perhaps since the dawn of the commerical internet, has made an unexpected change... well, really, you need to have a long think about whether or not that makes you an ass.

    Even if it doesn't, relying on a free service to keep ANY of your data probably makes you one.

    1. Re:Five Nines, please, on my free service. by Idiomatick · · Score: 5, Insightful

      its about competition. Other free services would never do this. And though we don't pay them, they get money from us. So we can complain. That said. Yahoo please die already, noone has liked you since '96.

    2. Re:Five Nines, please, on my free service. by iminplaya · · Score: 4, Insightful

      Even if it doesn't, relying on a free service to keep ANY of your data probably makes you one.

      I wouldn't have any more faith in the paid ones.

      --
      What?
    3. Re:Five Nines, please, on my free service. by William+Ager · · Score: 4, Informative

      While it is true that many users are using the services for free, Yahoo also has a significant number of paying users, if I recall correctly; I see nothing to suggest that these changes didn't affect them as well.

      Unfortunately, many companies with online services that have free and paid versions tend to forget about the paying customers when planning these sorts of things.

    4. Re:Five Nines, please, on my free service. by ScrewMaster · · Score: 3, Insightful

      If you're complaining because the least part of a large service that you have been using for free, perhaps since the dawn of the commerical internet, has made an unexpected change... well, really, you need to have a long think about whether or not that makes you an ass. Even if it doesn't, relying on a free service to keep ANY of your data probably makes you one.

      I disagree. It doesn't make you an ass, so much as it makes you an idiot.

      --
      The higher the technology, the sharper that two-edged sword.
    5. Re:Five Nines, please, on my free service. by Lemmy+Caution · · Score: 4, Funny

      Yahoo loses money on every customer, but they make up for it in volume!

    6. Re:Five Nines, please, on my free service. by YourExperiment · · Score: 3, Funny

      People said stuff like that to Apple and Atari as well :)

      So you're saying Yahoo has a 50% chance to pull through?

  4. Re:Yahoo still matters? by Mad+Merlin · · Score: 4, Funny

    Actually, it's sunday.

  5. What I want to know... by Garwulf · · Score: 4, Insightful

    I can't say I'm happy about this - among other things, I had to reset my profile with absolutely no notice whatsoever, and all of my online friends are going to have to do the same. But, I'm not paying any money for this service - I don't even use the official Yahoo client (I use Trillian instead) - so it is theirs to do, no matter how annoying it is.

    However, I want to know something. When you look at the profile screen, an important word stands out in one of the corners - "BETA." "Beta" means that the service is still being tested, and isn't ready for full release. So, what I want to know is why the entire user base of Yahoo was put onto a profile system that hasn't moved out of beta testing yet. There is no way that is good practice.

    In all seriousness, this should have been finished and declared done before a change like this was made.

    --
    Robert B. Marks
    Author, Demonsbane in Diablo Archive
    1. Re:What I want to know... by dricci · · Score: 5, Funny

      Beta isn't a trend, it's a lifestyle!

    2. Re:What I want to know... by Bieeanda · · Score: 4, Insightful

      Ah, but you see, they've changed the nomenclature on us. 'Beta code' no longer means 'computer code that is mostly usable, but still in testing', but rather means 'beta is code for never saying that you promised usability, uptime, or data retention'.

  6. Ya who? by symbolset · · Score: 4, Funny

    Are they not dead yet? Next you'll tell me AOL is still around.

    --
    Help stamp out iliturcy.
  7. Stallman by Moe1975 · · Score: 5, Insightful

    Isn't this just the type of thing that Stallman was referring to not long ago? Granted, the particular details of this instance are not THAT alarming (people's profiles) however, it certainly goes to show . . .

    I agreed with him then, and will certainly keep it in mind.

    Moe

    --
    SARAVA!
    1. Re:Stallman by Moe1975 · · Score: 3, Informative

      Interesting, how the entire concept behind this particular opinion by Stallman has COMPLETELY gone over your head guy. I suspect his other theories and opinions do so as well.

      Here it is, nice and simple: by using someone else's hardware and software to do your computing and store your data, you risk losing access to and control over said hardware and software resources, as well as your data.

      Now, please don't try to make me list all the possible scenarios, or explain it to you any further - I have no patience for it.

      Stallman is absolutely right on this.

      --
      SARAVA!
  8. What changed? by SL+Baur · · Score: 4, Funny

    I wasn't even aware that people actually USED their Yahoo profiles.

    I just logged in for the first time in a couple of months and did not see much change, other than increased clutter on the screens getting me to yahoo mail.

    What changed? Am I supposed to be outraged too? Inquiring minds want to know!

    1. Re:What changed? by digitalchinky · · Score: 4, Informative

      The only thing that seems to have visibly changed is http://profiles.yahoo.com/ - this died a quiet death years ago anyway, nobody actually used it for anything serious. It was always nothing more than a place to stick a couple of pictures and a few fields for the odd comment or two. http://360.yahoo.com/ is far more popular and provides services akin to actual 'social networking' - it makes for a better 'profile' anyway.

      Either way this new system is a step up from what it used to be, though yes, a tad annoying in the sense that they just blanked everything out, but I probably would have done the same, It was just an incoherent disjointed mess. The user experience was horrid right from the beginning.

    2. Re:What changed? by digitalchinky · · Score: 5, Informative

      Possibly bad form to reply to myself, but meh... I went through the process of restarting one of my ancient profiles just now - I suspect Yahoo have made a few changes since the story hit the tubes. Not everything is blanked out, in fact most details were resurrected just fine. All my pictures and contacts are still there, though I had to go through a couple of simple mouse clicks to make it happen.

      The only people who will be really annoyed by this are those that are bitching about the loss of all their split personalities (aliases) - well not exactly, they can keep the multiple names, just that Yahoo is going to point back to a single profile and link all the aliases to that one profile. This will clean up all the crazies who roll out a new persona with every new boy/girlfriend, bad hair day, full moon, EMO issue, and so on and so forth.

      Probably just a housekeeping strategy internally at yahoo - it'd save them a few bucks on hard drive space at the very least. I guess for anyone who really wants a bunch of different profiles, they can always create another account. They are free after all.

    3. Re:What changed? by slughead · · Score: 4, Funny

      850 angry comments can't be wrong. You are currently feeling rage.

    4. Re:What changed? by Provocateur · · Score: 4, Funny

      all the crazies who roll out a new persona with every new boy/girlfriend,
      check

      bad hair day,
      check

      full moon,
      check

      EMO issue,
      check

      Hey, you guys get your own stalker. I've found mine already.

      --
      WARNING: Smartphones have side effects--most of them undocumented.
    5. Re:What changed? by infonography · · Score: 5, Funny

      yeah but it was only three people making those posts.

      --
      Sorry about the writing. Robot fingers, you know? Cliff Steele in DOOM PATROL #23
  9. Why so hard to fix? by ZorinLynx · · Score: 4, Interesting

    I don't get it. If they still have the data, why is it so hard for them to write up a script to fix the mistake?

    It shouldn't take one of their programmers more than a few hours to whip up, and would save them all this headache.

    I wonder if there's more behind this "accident" than we're seeing.

  10. Re:Yahoo still matters? by Gothic_Walrus · · Score: 4, Informative

    Seriously, couldn't this space on /. be taken up by something that matters on the intarweb?

    According to Alexa, Yahoo! is the most popular site on the internet. I'd say that that's more than enough to make a website matter, personally.

    --
    Goo goo g'joob.
  11. Re:Google changed iGoogle only a few days ago... by Tacvek · · Score: 5, Insightful

    Nobody is complaining? Everybody in the Relevant Google Groups are complaining! http://groups.google.com/group/Google_Web_Search_Help-Personalizing/topics

    Most of the trackbacks for the Google Blog post announcing the change were negative, although Googleblog admins have since removed those trackbacks.

    Most people dislike the wasted space of having the tabs to the left. People Also dislike the removal of the plus feature in rss feed gadgets, since the replacement (the first 20 words or so of the text of each article) is not nearly as nice looking or functional. (This change has since been reverted.) Lastly, many people are upset that gadgets can no longer be collapsed and expanded with just a single click.

    --
    Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
  12. I know why by Orion+Blastar · · Score: 5, Interesting

    There used to be clever hacks in the old Yahoo Profiles to modify your profile to do things like play MIDI files and change the background and run Javascripts via a series of exploits in the way the Yahoo data forms worked.

    Yahoo wants to get rid of the exploits by wiping clean every profile after it fixes the exploits. Some of the exploits stole passwords and other data and some even installed malware.

    I don't mind having a blank profile, I am not really notable anyway. I am a pirate ninja and just love to blend into the background so nobody can notice me as I turn invisible. :)

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  13. taste of cloud computing by SideshowBob · · Score: 4, Interesting

    And this is a perfect example of why I will NEVER use 'cloud computing'. My data on my hardware that I have complete control of, thank you.

  14. Re:Yahoo still matters? by TheABomb · · Score: 3, Informative

    But that's only among the subset of browsers with their toolbar installed. If we look at Netcraft's take on the subject, Google is 14 of the top 16 Most-Visited, (Yahoo! #23) Hitwise also counts Google the best. Among my friends, nobody under thirty still uses Yahoo! except those who're still clinging to their fifteen year-old mail accounts, which again, Google does better.

    --
    MSIE: The world's most standards-complaint web browser.
  15. That's what you get.... by bruce_the_loon · · Score: 4, Funny

    for insisting on 38DD blondes. There is a fixed brain to boob ratio and it can't be violated.

    --
    Trying to become famous by taking photos. Visit my homepage please.
    1. Re:That's what you get.... by Mistshadow2k4 · · Score: 4, Funny

      There is a fixed brain to boob ratio and it can't be violated.

      BULLSHIT. What an outrightedly sexist and utterly wrong thing to say. I dare you to even attempt to prove it. Simply put, I know you can't, no more than I can prove that men with large penises all have IQs less than a hundred.

      --
      I dream of a better world... one in which chickens can cross roads without their motives being questioned.
    2. Re:That's what you get.... by Venerable+Vegetable · · Score: 5, Insightful

      The day that we can joke about black, Jewish or Chinese people as light hearted as we do about blondes will be a great day. Doing harm by making a blonde joke? Yeah right.

  16. Re:Yahoo still matters? by SnowZero · · Score: 5, Funny

    Last I checked, although you can customize your yahoo page, you can't remove the F***ING HOROSCOPE! That actively pisses me off every time I set eyes on the page.

    You're just saying that because you are an Aquarius -- so eccentric and passionately unwilling to fit in with everyone else.