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Bandwidth Use In MMOs

Massively is running a story about bandwidth costs for MMOs and other virtual worlds. It's based on a post at the BBC on the same subject which references a traffic analysis (PDF) done for World of Warcraft. Quoting: "If you're an average user on capped access, the odds are you have roughly 20Gbytes per month to allocate among all of your Internet usage (it varies depending on just where you are). For you, sucking back (for example) a 2GB World of Warcraft patch isn't something you can just do. It's something you have to plan for — and quite often you have to plan for in the following month. Even a 500MB download has to be handled with caution. MMOGs as a rule don't use a whole lot of bandwidth in actual operation. However, the quantity definitely rises in busy areas with lots of players, where there are large numbers of mobs, or on raids, and takes quite a much larger jump if you're using voice as well."

35 of 188 comments (clear)

  1. Offline patches? by Tubal-Cain · · Score: 5, Funny

    Can't you get offline installers that you can download from school/work/friend's basement and bring over by sneakernet?

    1. Re:Offline patches? by Broken+scope · · Score: 4, Informative

      WoW and Eve offered standalone ones owing to the fact that autoupdate's don't always work correctly.

      --
      You mad
    2. Re:Offline patches? by Anonymous Coward · · Score: 4, Informative

      There are standalone patches available.
      http://www.strategyinformer.com/pc/patches/worldofwarcraft/patch.html

    3. Re:Offline patches? by RogueyWon · · Score: 5, Informative

      Stand-alone download installers for WoW patches are indeed available, albeit not always easily so. Certainly, Fileplanet makes them available, but with heavy priority for subscribers. That said, there's often a bit of a wait for the stand-alone downloads to appear, particularly for the non-US versions.

      The best piece of advice that I can give about getting WoW patches is to not use the Blizzard torrent client to get it. Let the update start using the default client, then cancel it immediately. You can then grab the .torrent file from a temporary directory within your WoW folder and feed it to a "proper" bittorrent client, which has actual connection configuration options. The default client likes to max out my upstream (and can't be disuaded from doing so easily), with the result that my connection become near-unusable and my downstream speed suffers horribly. By using a proper client and capping the upstream 10k/sec below maximum (which still allows for a decent upload speed and maintains my status as a good citizen), I was able to achieve almost 10 times the download speed I was getting from the official client (going from 60k/sec to 550k/sec), while also keeping my connection vaguely usable for other things.

      On an unrelated note, Blizzard are absolutely horrible at rolling out patches. I used to be a hardcore Final Fantasy XI player and since then I've had short bursts in Lord of the Rings Online. FFXI patch-day bugs would be things like "some obscure fight in the Den of Rancor which nobody's done for weeks now has a bit of a pathing-bug, which we'll fix overnight". LotRO patch day was a bit bumpier, but that's understandable given it was a new game at the time and even then, stuff was fixed quite quickly. Any major patch from Blizzard effectively means at least a week (sometimes more) of seriously disrupted play, through server instability and massively disruptive bugs. The most recent patch has resulted in innumerable server crashes and restarts, severe intermittent latency issues throughout the evenings, disconnects when zoning in and out of instances, and a number of graphical bugs affecting machines with SLI graphics cards (albeit bugs with workarounds). The previous patch (2.4) effectively made Heroic instances unplayable for a week, along with the usual latency and disconnection problems. All of this is despite Blizzard having one of the longest and most public testing cycles in the industry for new patches, via the PTR (test realm).

    4. Re:Offline patches? by theaveng · · Score: 3, Interesting

      >>>If you're an average U.K. user on capped access, the odds are you have roughly 20Gbytes per month...... For you, sucking back a 2GB World of Warcraft patch isn't something you can just do. It's something you have to plan for --
      >>>

      The internet companies could eliminate this problem if they, like other utilities, provided for metered usage. Say $0.50 per gigabyte. Then an average user like myself wouldn't need to "plan" or "worry" about going over the cap. Instead I could just grab the 2 gigabyte update and pay an extra $1 that month.

      And the internet companies would benefit too, because they could take the extra money and invest in upgrades to the network.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    5. Re:Offline patches? by theaveng · · Score: 2, Interesting

      P.S.

      TRIVIA - A recent study in the U.K. shows that bandwidth use of *legal* video streaming is going up. Peer-2-Peer traffic has dropped from 30% to 24% of traffic. Legal video streaming has increased from 4% to 11% of total traffic. Users are gradually switching to legal methods to watch their favorite TV shows.

      I don't have any data for MMOs or online gaming, but I imagine it too has seen a boost in traffic. It will be interesting to see how ISPs respond. When they declared war on P2P they tried to block the connections. Will they now try to block users access to sites like BBC.com, NBC.com, or worldofwarcraft.com in order to lower traffic (or competition)???

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    6. Re:Offline patches? by chrish · · Score: 2, Informative

      With City of Heroes/City of Villains you can just make a copy of your friend's installation and dump it on your machine when you get home. Easily fits on a DVD, and there's nothing that requires an actual installer (no registry munging, etc.).

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      - chrish
    7. Re:Offline patches? by Bert64 · · Score: 5, Insightful

      And so we return to metered access, where people have to watch the download meter instead of the clock to ensure they don't face a ridiculously hefty bill.
      And an angry kid with a ddos botnet can not only kill your connection, but also cost you a lot of money, get you disconnected for non payment and give you a bad credit rating.

      Also in the UK it's not the network that needs upgrading, it's the ridiculous prices BT charge for bandwidth on wholesale ADSL.

      --
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    8. Re:Offline patches? by Bloodoflethe · · Score: 4, Insightful

      Let's change "Users are gradually switching to legal methods to watch their favorite TV shows." to "Users are finally being offered legal means to watch their favorite TV shows online without paying or paying too much."

      --
      "Little is much when little you need."
    9. Re:Offline patches? by theaveng · · Score: 2, Interesting

      >>>I would never trust a company to use excess money to increase/improve infrastructure...
      >>>

      I disagree. Internet companies have a long history of improving infrastructure. Many American ISPs have histories dating back to the 1980s, when speeds were a slow 1200 bits/second. Over time they improved themselves to 2400, then 9600, 14.4, 28.8, 33.6, and finally 56k. They used their profits to upgrade their modems and networks to handle ever-increasing speeds. ----- But they didn't stop there. Next they offered DSL which can range from 500k upto 12000k. The latest technology called "FiOS" is being rolled-out, and that apparently can offer 100,000k connections.

      Over the least twenty years, these companies HAVE invested their excess dollars into providing faster and faster and faster service. From a lowly 1.2k all the way upto 100,000k, these companies have served their customers extremely well, and provided the rapidly-increasing bandwidth necessary to grow from text-only BBSes to full-on video downloads.

      Do I think companies will continue upgrading their infrastructure? I know of no other way to predict the future, except to look at the past, and the past shows that they have and they will.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    10. Re:Offline patches? by Cryophallion · · Score: 5, Funny

      No, TOLKIEN Rings.

      And please see the story on Ars Geeks are Not Comic Book Guy

    11. Re:Offline patches? by theaveng · · Score: 4, Interesting

      Yeah that works too.

      What concerns me is how Comcast Cable responded to the growing "legal video streaming" phenomenon. If you're trying to watch Heroes on NBC.com, and they determine you are streaming too much data, they can temporarily-limit your access to 192kbit/s. Although some video sites like CWTV.com will operate as low as 128k, NBC's site requires at least 512k.

      Your Heroes video will be effectively cutoff from viewing. That's anti-competitive; it's Comcast trying to force their users to watch Heroes on cable, rather than internet. It's comcast trying to protect their older business from NBC's new internet-based business.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    12. Re:Offline patches? by Taevin · · Score: 4, Insightful

      I... I'm not sure what to say. Telcos do not have a history of "serving their customers extremely well," quite the opposite. The only thing they have a history of is monopolizing the market to rape customers for as much as possible. The US is the in the bandwidth dark ages compared to other first-world countries. In countries in Asia and Europe, ISPs offer full 100Mbps connections for less than we pay for crappy DSL in the US.

      The fiber that is just now being rolled out? It was supposed to be everywhere by 2000, over eight years ago. The government gave the telcos $200 billion to build out this network, and they just pocketed the money without doing a thing. Read (for example, there are many, many articles about this; google "$200 billion" and any term related you can think of like teclos, fiber, etc.) this.

      Oh, and that fiber they're rolling out now? It's only in very limited amounts to very high wealth areas and new high wealth developments. The rest of us will be stuck on our intermittent and slow connections for many years.

    13. Re:Offline patches? by Ifandbut · · Score: 2, Informative

      "FFXI patch-day bugs would be things like "some obscure fight in the Den of Rancor which nobody's done for weeks now has a bit of a pathing-bug, which we'll fix overnight"."

      I have to completely agree with you. Final Fantasy 11 patches have been the best deployed patches in any MMO, and they do it for Windows, Xbox360, and PS2/PS3. I still find it amazing that 5 years in they still have a perfect track record for their patches. If they know that something is not going to work perfectly on patch day then they will delay that feature instead of implementing some buggy shit.

  2. Imagine... by Tempest451 · · Score: 4, Interesting

    How good MMOs could be if bandwidth wasn't an issue?

    1. Re:Imagine... by drsquare · · Score: 2, Insightful

      As far as MMOs go, latency is the main barrier to decent gameplay.

    2. Re:Imagine... by TubeSteak · · Score: 4, Insightful

      Imagine how good MMOs could be if [storage space/cpu power/graphics cards/ram] wasn't an issue?

      Putting everyone on a 1Gb link isn't going to magically make MMOs better.

      --
      [Fuck Beta]
      o0t!
    3. Re:Imagine... by poetmatt · · Score: 2, Funny

      Of course not, with a 20GB cap you won't have very long to be online :D

    4. Re:Imagine... by NovaHorizon · · Score: 2, Interesting

      Imagine how good MMOs could be if [storage space/cpu power/graphics cards/ram] wasn't an issue?

      umm.. D&D on IRC?

  3. Get an ISP that doesn't suck. by SanityInAnarchy · · Score: 4, Interesting

    If an ISP has you capped at 20 gigs a month, switch.

    Unfortunately, that may not be an option, depending on where you live...

    It's my hope that things like MMOs, voice communication (and videoconferencing), YouTube, etc, will all drive ordinary users to use more bandwidth. Hopefully a lot more.

    And that these applications will appear too fast and too varied for the ISPs to attempt to make deals with them.

    This would force ISPs to stop focusing on bandwidth leeches (and specifically targeting BitTorrent), and actually start increasing their bandwidth to match the very real demand.

    I could be entirely wrong, though. All of the above rests on the assumption that MMO companies ultimately have more power than ISPs.

    --
    Don't thank God, thank a doctor!
    1. Re:Get an ISP that doesn't suck. by OneArmedMan · · Score: 3, Insightful

      For an idea of what its like to live in a country that has to get all of its internet data from USA / Europe, read this article, and watch the embedded flash video.

      http://www.zdnet.com.au/insight/communications/soa/Net-neutrality-is-an-American-problem-/0,139023754,339292161,00.htm

      FYI I pay $70AUD (~$48USD) per month for a 1.5mbit / 256kbit DSL line with 40Gb of data.

      This is from one of the more expensive / boutique providers in AU. You can get DSL a whole lot cheaper, but the quality of the connection, speed of downloads and support suffers greatly.

      You can use this page to get an idea of what is available in AU.

      http://bc.whirlpool.net.au/bc/?action=search

      Like I said, you can get DSL cheaper, but sometimes good things are worth paying for.

    2. Re:Get an ISP that doesn't suck. by blahplusplus · · Score: 3, Insightful

      "If an ISP has you capped at 20 gigs a month, switch."

      It's not always that simple, many ISP's change bandwidth caps behind their users backs and without their consent. My ISP did exactly this a couple of months ago changing my regular cap and cutting it by over 30%, needless to say they got an ear full. ISP's unfortunately are a really uncompetitive industry in north america because of the nature of how they get profits, they could choose to "improve" their service, but most customers are too inept and too stupid to care about such things, hence they get away with things like overselling, etc. It's one sector of the economy where the market fails due to ignorance and it's sad. Hopefully as more bandwidth intensive apps appear it will force them to upgrade, but most likely they will push caps and overselling until they get enough complaints to do so.

      Most people don't switch internet that often and for many, there are only a few options available, and even when there are more this does not mean people have any clue they exist. Especially DSL providers, technically you should be able to get DSL from a lot of vendors if you live in a densely populated area, but this often comes at quality of service. I thought of switching to DSL many times but my cables speed is ridiculously fast compared to the DSL when I tried it out for a couple of months. I notice that DSL providers will give you unlimited dl's but slower speed, but as file sizes increase speed matters just as much as bandwidth caps for some people.

    3. Re:Get an ISP that doesn't suck. by PainKilleR-CE · · Score: 3, Interesting

      Even that is only interesting if you get a phone plan with unlimited local calls or something, which usually costs as least as much as unlimitied mobile internet, depending on where you live.

      I think that's a big part of the problem. In the US unlimited local calls have been a part of a standard phone service contract for a very long time. You can get a phone service without it, but they're not regularly advertised and even more rarely purchased (it's roughly $10/month for a Verizon phone line with tolls on local calls, vs. $16+, depending on services, for unlimited local).

      So, given a phone company that's charging you for local calls, which cost the company almost nothing after initial costs for the network and maintenance are taken care of, how would you ever expect to get unlimited internet, which is usually in the same boat as local phone service (the ISP usually negotiates a fixed monthly price for links to other networks, and their operational costs are relatively stable).

      Of course, the US government and corporations made some interesting choices laying the majority of the backbone the internet uses within the "lower 48" states, and most of the cost for what we're currently using has long since been written off as a loss. For the most part the companies profiting heavily as ISPs today aren't the same people that spent the money to put the fiber in the ground that gives high speed access to servers in New York for end-users in Los Angeles.

      On the other hand, the cable and phone companies have been spending a lot of money in some areas laying fiber between local homes and the sites that backbone is wired into, and some of them certainly are complaining about the costs of doing so. Some (like Comcast), seem to simply be looking for ways to get out of doing upgrades at all, or get out of the constant cycle of upgrades that result from users actually using the bandwidth they're told they have.

      --
      -PainKilleR-[CE]
  4. Transfer Caps by Broken+scope · · Score: 5, Insightful

    This doesn't seem to be an issue of bandwidth, but of transfer caps. Unless bandwidth refers to both caps and connection speeds.

    --
    You mad
  5. Re:Specifics? by nacturation · · Score: 3, Informative

    TFA gives the size of a patch or a game download. But that information is easily found. What would actually be useful is the information on how much bandwidth gameplay actually consumes, perhaps in Kbps, for a few of the more common MMOs like WoW.

    Such information is also easily found: http://www.google.com/search?q=wow+bandwidth

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  6. Re:WTH? by skreeech · · Score: 2, Informative

    Both major services in British Columbia Canada are capped. Telus is 40gb/month, Shaw was 30 a few years ago but may have increased. Telus also seems to cap total transfer speed around 250kb/sec, torrents, PS3 updates, itunes, and regular downloads noticeably slow down web page loads.

    --
    [20:36] wwwdot/.dotorg
  7. You know you might be in a bad guild when... by Anonymous Coward · · Score: 2, Funny

    you're so bored in between pulls you study the traffic WoW is generating.

  8. Re:WTH? by Warll · · Score: 2, Informative

    Shaw raised their cap to 60GB around '06 I think. Anyway thats for the average highspeed internet, the next step up can be had for an extra 10 bucks and doubles the speed and raises the cap to 100GB.

  9. Re:WTH? by Overkill+Nbuta · · Score: 3, Informative

    No clue how you put Canada on that list. I live in Calgary Alberta. And not a single ISP offers Uncapped Downloads unless you pay for a small Biz Line. Caps start at 20 Gigs for the slow internet 200kbits/s up to 100 Gigs for 10Mbit/s

  10. Abusive bandwidth count by bidule · · Score: 2, Informative

    I've been a WoW raider for years and always used 2-3 gig a month for 15-20 hours of raid with vent, plus a few more hours of solo play. That's patch and surfing included.

    I know, because I'm using a cheap metered connection and I have to pay extra when I bust the 2 gig/month cap. I don't see why I should pay 50-80$ a month for bandwidth I won't use.

    --
    ID: the nose did not occur naturally, how would we wear glasses otherwise? (apologies to Voltaire)
  11. Re:WTH? by lysergic.acid · · Score: 4, Interesting

    if you have a business connection then you might have access to uncapped internet access in the U.S., but otherwise most residential broadband services are capped--even if the ISP doesn't tell you.

    when it's standard practice to oversell to the point that your total network capacity is only enough for 1% of your customers, then of course bandwidth caps are going to be put in place. there's no way that Verizon, Comcast, or any other major U.S. ISP can handle even a quarter of their subscribers using their service plan's full advertised transfer rate 24/7.

    with bandwidth throttling & packet shaping, i'm only getting about 50~60 GB total downstream throughput per month (if there are no major outages). and we're charged about 1000% the bandwidth costs (per Mbps) of countries like Sweden, Japan, Korea, etc.

  12. Re:Erm by Hinhule · · Score: 3, Funny

    Imagine the irony if this had been a main story and the article got slashdotted.

  13. Re:Erm by __aaqvdr516 · · Score: 2, Interesting

    If you don't have a cap then you're likely in a very developed area. I live in a less developed area and am stuck with wireless broadband to a T3 trunk. Sure my latency is great, but my cap is 600M per day. That's not a rolling average either, that's a "soft" cap. If I go over I get a hand delivered letter letting me know that I used 601M yesterday!

  14. New way to make money? by svendsen · · Score: 2, Interesting

    Imagine instead of carbon credits you have download credits. Hey I only downloaded 5 gigs this month I want to be able to sell the other 15 gigs to anyone who is over their limit.

    Not really a bad idea :-)

  15. The article is from the BBC by argent · · Score: 2, Interesting

    That's in England, not the US.

    And it's Australia that seems to have the most problem with bandwidth caps - so far as I can tell it's universal there: you can't get an uncapped connection down under.

    The way ISPs cap usage seems to be more abusive in the US, though (when there is a cap, that is). From what I understand you simply get throttled in Australia once you hit the cap. In the US you start paying overcharge rates instead.