Slashdot Mirror


EA Forum Ban Will Now Mean EA Game Ban

An anonymous reader writes "A post on the EA Support Forums from APOC, online community manager for Electronic Arts, outlines a new policy for their new forums, saying users who earn a ban based on their behavior in the forums will be locked out of all of the EA games tied to that account: 'Well, its actually going to be a bit nastier for those who get banned. Your forum account will be directly tied to your Master EA Account, so if we ban you on the forums, you would be banned from the game as well since the login process is the same. And you'd actually be banned from your other EA games as well since it's all tied to your account. So if you have SPORE and Red Alert 3 and you get yourself banned on our forums or in-game, well, your SPORE account would be banned to. It's all one in the same, so I strongly recommend people play nice and act mature. All in all, we expect people to come on here and abide by our ToS. We hate banning people, it makes our lives a lot tougher, but it's what we have to do.'" Update: 10/31 12:36 GMT by T : Not so! Pandanapper writes "After a flood of complaints the EA community moderator APOC corrects his statement about how banning you from the forums bans you from your game access as well:"That said, the previous statement I made recently (that's being quoted on the blogs) was inaccurate and a mistake on my part. I had a misunderstanding with regards to our new upcoming forums and website and never meant to infer that if we ban or suspend you on the forums, you would be banned in-game as well. This is not correct, my mistake, my bad."

24 of 549 comments (clear)

  1. Awwww by The+Bungi · · Score: 5, Insightful

    Fo'shure I'm looking forward to shelling out my hard-earned money (especially in this wonderful economy) for EA titles in the future after seeing this.

    I enjoyed EA games in the past. Being a military buff I especially enjoyed their flight simulators. They were mostly stable and fun to play. I cringed when they bought out Westwood because I thought they were going to screw up the C&C franchise, but (mostly) they didn't.

    But being banned from online play because I let out a "fuck" on their forums? Or for any reason whatsoever unrelated to behavior within the game? Never mind the insane DRM on their latest output.

    Fuck that. No more EA games for me. I'm getting old anyway. Time to switch to online Scrabble or something. Flash DigDug and Galaga FTW.

    1. Re:Awwww by Daswolfen · · Score: 3, Insightful

      why are you letting your children play COD4?

      --
      Don't rush me, Sonny. You rush a miracle man, you get rotten miracles.
    2. Re:Awwww by Moryath · · Score: 5, Insightful

      Won't it be fun finding out you just bought a "banned" copy then? I'm sure they will start tying the bans to the game's activation serial number as well.

      And of course, they'll ban anyone who complains about the constant bugs and shoddy coding in their games and wants to see a patch to make the game usable. Why should they care? They already got what they wanted (your money), you got screwed because they sold a crappy product that doesn't work and can't be returned to the store... they're happy, you're not, but they don't give a crap about the customer.

      Welcome to soviet russ....er EA-Land, Where Game Plays You.

    3. Re:Awwww by Faylone · · Score: 5, Insightful

      Wait, what? You don't want your children exposed to such conduct while they're shooting up people in CoD4?

    4. Re:Awwww by Berkyjay · · Score: 3, Insightful

      Geez, people praising EA for this? My god, this isn't a move to get rid of all the people who annoy us online. This is a move to get rid people who speak out against EA online. I've seen and known people who got banned from their forums for complaining about issues in Battlefield 2. EA hates it when they get bashed in their own forums. So what I see here is first they start banning the loudest critics, then they start banning people who question their products, then finally they banning anyone not playing their games like they want.

    5. Re:Awwww by westlake · · Score: 5, Insightful
      Fo'shure I'm looking forward to shelling out my hard-earned money (especially in this wonderful economy) for EA titles in the future after seeing this.

      I am betting that they can live without you.

      The Sims 3 is #36 on the Amazon PC seller list and it won't be released until February.

      Red Alert 3 is #3 - and the geek's negative reviews of the EA product and DRM are being ignored across the board.

      2,500 1-star reviews for Spore, currently #6 on the charts.

    6. Re:Awwww by Forrest+Kyle · · Score: 5, Insightful

      "titty fucking arse bandits with their gay dick up an elephants cunt" = +5 Insightful

      I submit this as an example of why Slashdot is the greatest website on earth.

    7. Re:Awwww by MattW · · Score: 5, Insightful

      Consider that +5 a big fat middle finger to anyone who thinks they get to decide what appropriate speech is.

    8. Re:Awwww by Repton · · Score: 4, Insightful

      True; clearly it should be "...gay dick up an elephant's cunt".

      --
      Repton.
      They say that only an experienced wizard can do the tengu shuffle.
    9. Re:Awwww by RockoTDF · · Score: 3, Insightful

      Go back to suburbia where you belong, bitch to the PTA, and maybe Hillary Clinton will get the Senate to investigate the forums for you. Seriously, the world is an R rated place at a minimum, and trying to shelter your kids from it is asinine. Don't want your kids hearing bad language? Take em out of school. You can protect them from sex, drugs, and violence all you want (and as a parent, that is your right) but if you really think bad language is something to worry about you really haven't a clue what kind of world your kids live in.

      --
      There is more to science than physics!

      www.iomalfunction.blogspot.com
    10. Re:Awwww by RogueyWon · · Score: 4, Insightful

      Unfortunately, it does sound a lot like EA have designed this system to be completely open to abuse from their end. I'm not really sure that this is a good move on their part; they're going to end up with a lot of unhappy customers (some of whom will almost inevitably have been banned unfairly).

      However, I'm not actually 100% opposed to the idea that people who behave like idiots on the forums should face consequences. As others have noted, somebody who is a foul-mouthed idiot on the forums is liable to be at least as bad, if not worse, in-game.

      A far better solution would have been to offer two tiers of servers for the game. You'd have "regulated" servers, which are free to play on (we're not talking about subscription-model games here, although I guess third party server-owners could still charge their own fees), but which would require a valid EA account in good standing. You'd then have "open" servers, which are likewise free to play on, but have no authentication required beyond a valid CD key. On connecting to an open server via the game's UI, you'd be given a quick warning/annoyance message indicating that the server you were connecting to would not be bound by EA's code of conduct or whatever.

      I know that in 100% of cases, I would choose to play on the regulated servers, while those who suffer from a bit of a potty-mouth, or buy a second hand copy of the game from somebody who does, would still be able to play online, just not with me.

  2. wow by Dark_Matter88 · · Score: 5, Insightful

    FIRST the DRM, now this? They really hate players

    1. Re:Wow by martinw89 · · Score: 5, Insightful

      Here's the way I see it:

      • The forums are free and voluntary. EA is being gracious by giving gamers a place to talk (take this sentence lightly). So, they can ban you here. It's a privilege to use the forum (take this sentence lightly as well).
      • You payed for the game. It's your goddamned right to play the thing, you gave them money in order for it to become your property. They can't ban you from this, that action is worse than DRM.

      It was EA's privilege to get my money. Well fuck that, they just lost that privilege out of principle. While people like us stop giving them money, time and time again we have seen boycotts like that don't work. Some one needs to sue EA, badly. That's the kind of action that speaks out.

  3. One problem is... by scrod98 · · Score: 4, Insightful

    The amount of effort it takes to get things reversed when you feel you have been inappropriately banned. I recently spent a lot of time on web and phone to get my son's account re-enabled for an online game (not EA). Once a manager looked at his remarks in context it was clear that he was not in violation of their ToS. If they are going to do this, they better be damned sure of the training and ability of the people who will be issuing the death penalty to the gamers.

    --
    LETS DECOMPOSE & ENJOY ASSEMBLING
  4. Re:heh by mysidia · · Score: 3, Insightful

    EA just doesn't want any money, now do they?

    Average consumer will think... "surely only potty mouths get themselves banned from the game by flaming in the forums"

    And still buy the game.

    The banned person has to buy their games all over again, if they still want to play == more $$$ for the game maker.

  5. Re:NEW From EA! by cjb658 · · Score: 5, Insightful

    Linking games to gamer's internet forum accounts?

    Yeah, don't you love that? They've completely eliminated the ability to sell your old games.

  6. Re:heh by Shakrai · · Score: 5, Insightful

    The point is, they're not going to continue getting money if they keep screwing over, on a continuing basis, the people who give them the money.

    Then how do you explain the fact that the cable and cellular companies are still in business? ;)

    --
    I want peace on earth and goodwill toward man.
    We are the United States Government! We don't do that sort of thing.
  7. No different than bars and restaurants by HockeyPuck · · Score: 3, Insightful

    How is this any different than the signs in restaurants that say "We reserve the right to refuse to serve someone." They don't care if you already paid for your meal, if you're abusing the wait staff, they can kick you out. It's a private establishment, just like the forums/servers/realms/whatever, just because you paid for the game does not give you the right to infringe on the rights of others.

    Just because you bought the game does not entitle you to act like an a$$hole in the forums, chatrooms or in the game. I'm all for forums in which if someone is spouting off garbage, the moderator has the right to delete the post/thread and ban the user. I've seen this in many non-game related forums. Most people abide by the rules, and when some nut comes along and spouts junk, it just attracts more people like them.

    They're not going to ban someone that uses the occasional off colored language, or and if they're smart they'll warn you that you're on thin ice. Unless it's obvious that the poster is spamming posts etc..

    Many games were ruined by a$$holes, take Diablo2 for example. Cheating was so rampant that you could only play multiplayer with people you already knew. If only they could have banned all the cheaters.

    1. Re:No different than bars and restaurants by guruevi · · Score: 4, Insightful

      Wrong analogy. In restaurants you pay after you receive service. If you abuse the wait staff, they'll kick you out and don't expect you to pay (or come back).

      Here you already paid for service and now they're kicking you out based on their interpretation of acceptable free speech. It's like buying a car, paying it off then loudly complaining how bad that car is (whether or not something goes wrong) at the dealership when you bring it in for service and then the dealership says: sorry, we're keeping your keys (you physically own the car, you just can't drive it)

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
  8. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  9. Re:Guess who cares about your anti-EA opinions? by Conspiracy_Of_Doves · · Score: 5, Insightful

    EA makes great games, most of which I have played through and through.

    I'll always buy their games, if it interests me, as most of their titles have.

    Most of you are silver spoon fed arrogant bastards who think EA owes you something.

    They don't. They owe you NOTHING.

    If I pay them for a game, then they owe me a functional game.

  10. Re:money back ? by ScrewMaster · · Score: 4, Insightful

    When you purchase Spore, you are licensing software.

    So which is it?

    --
    The higher the technology, the sharper that two-edged sword.
  11. Re:Misunderstanding... by geekboy642 · · Score: 5, Insightful

    That's not a correction or a misunderstanding.

    That's a hasty back-peddling move. Expect to see this repeated in about a year. We are the frog in the slowly boiling water, and EA just tried to turn up the heat.

    --
    Just another "DOJ fascist authoritarian totalitarian bootlicker" -- Zeio
  12. EA TOS by carlzum · · Score: 4, Insightful
    So what gets you banned? The TOS gives EA a lot of room for interpretation:

    ... 8. Termination of EA Services and Accounts

    EA may terminate any EA Service at any time by giving you notice of such termination within the time period specified when you joined the particular EA Service, or if no time period for notice of termination was specified, then within thirty (30) days of the date such notice is posted on the applicable EA Service.

    EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.

    If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).

    Check out the full TOS for the "code of conduct." I wouldn't share that No CD utility with the EA forums :)