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Good Open Source, Multi-Platform, Secure IM Client?

Phil O. writes "I work for a company with 30+ locations across North America. Some offices have hundreds of employees; some only a dozen. We're looking for a secure, multi-platform IM client we could implement across the organization. One group is pushing for Microsoft's solution, but it has a number of drawbacks (including cost). What other options are out there, and what has worked well in similar situations? Security is a big concern for the company."

21 of 308 comments (clear)

  1. Anonymous Coward by Anonymous Coward · · Score: 5, Informative

    Jabber server, pidgin clients, and http://pidgin-encrypt.sourceforge.net/ for security. Really it's a shame this even made it to slashdot. Can't anyone google anymore?

    1. Re:Anonymous Coward by Chris+Acheson · · Score: 5, Informative

      OTR is more secure that pidgin-encryption, and works with other IM clients as well.

  2. Pidgin + OTR by 314m678 · · Score: 4, Informative
    1. Re:Pidgin + OTR by JCSoRocks · · Score: 3, Informative

      The MSN bug is the only one I've run into. Other than that I've always thought Pidgin was great. I've been forced to switch over to Windows Live Messenger and I really don't like it after using Pidgin. The Outlook integration doesn't make up for the clunkier UI and the inability to connect to other networks.

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  3. jabber by muckdog · · Score: 4, Informative

    I'm betting www.jabber.org will be echoed over and over in the responses. Considering Google uses it to power Gtalk I say its scalable.

    1. Re:jabber by Macrat · · Score: 5, Informative
  4. Openfire + Spark by mackil · · Score: 5, Informative

    We use the Openfire server (www.igniterealtime.org) with the Spark client over several offices in different states and over 3 different platforms. SSL is available as well (which we use).

    So far no problems beyond user error. I'd recommend it.

  5. Any XMPP Client by infinityxi · · Score: 5, Informative

    I would go about your problem by first separating the client from the actual protocol. If you are worried about cross platform I would of course go with an XMPP solution. You can do the following:

    - Run an OpenFire server Here
    - Pick from a slew of XMPP clients but I would problem pick the Spark IM Client (Same people as the OpenFire software)

    This way you don't have to worry about Client A working with Protocol B across Windows/Linux/Mac.

    Using XMPP is also an easy way to control your IM facilities as you can create an organizational system for creating names such as using email addresses as screen names and not have to worry about Bob from Accounting using PiMpMaSta23.

    I would evaluate OpenFire and the Spark IM client and see if it fits. The server is very easy to set up and administer. You can also use Pidgin or Psi as XMPP clients although I think Spark is the most professional looking of the three.

    --
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  6. You'll need a server, too by Yosho · · Score: 5, Informative

    Everybody is saying "Pidgin", but a client won't do you any good without a server to connect to, and if you really care about being secure, you shouldn't trust any third-party server that is publicly accessible.

    You should probably set up your own Jabber server; I recommend Openfire, which is open source, easy to install, and pretty powerful. It is possible to mandate that all clients must use encryption to connect, which will do a pretty good job of keeping things secure, and you can use any XMPP client that supports encryption. If you don't want even the server to be able to read your messages, as others have suggested, installing an OTR plugin for your client is the way to go.

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  7. Pidgin performs beautifully cross-platform by Arrogant-Bastard · · Score: 3, Informative

    Pidgin is portable, under active development, works for multiple IM protocols, sports a healthy collection of plug-ins that augment its functionality -- include OTR to provide relatively secure messaging services. It's not perfect by any means, but I've deployed it across a 150-person organization and found that it more than met their needs. So if you're going to spend money -- not that you need to -- one possible course of action is to try pidgin, identify any issues that are causing you problems, and negotiate a deal with the developers: make a contribution to fund the development, which in turn not only benefits you but the entire rest of the user community.

  8. Re:skype by Zsub · · Score: 5, Informative

    Skype? Since when is Skype secure man?! Have you read Slashdot?

  9. XMPP with TLS and (optionally) GPG/PGP by Enleth · · Score: 4, Informative

    You can setup the thing completely in-house (you don't have to trust a contractor), or you can opt for a canned solution (for example Jabber, Inc., http://www.jabber.com/, they do provide everything for big and small companies, and are backed by Cisco). It uses SSL/TLS for secure connections both between clients and servers (C2S) and between separate servers (S2S), with full support for certificate authenticity checking, and even PGP/GPG encryption between the users, should they need to exchange really confifental data that even a rogue company server admin shouldn't be able to intercept (message encryption, pretty rare among proprietary protocols, but happens), or be sure that joe.the.boss@company.com is really Joe, their Boss, and not someone who just happend to "borrow" their laptop at the airport (signed presence, something, AFAIK, no other protocol provides). There are XMPP servers and clients for almost every platform possible, open-source or commercial, the protocol is open and approved by IETF for IM-style communication.

    I won't give you any specific names, but I believe it wouldn't be very difficult to find a few *very* big companies using XMPP to prove to your boss that it's being used like this by big players in the industry.

    And, frankly, that's the only open solution to your problem.

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  10. Re:Sametime by enharmonix · · Score: 5, Informative

    We use sametime at my office and it's just like any other IM client I've used. Two points of note - it offers encrypted chats, and the collaboration tools (screensharing, etc.) work better than Microsoft's Messenger products. I don't doubt, however, that OSS can compete with this - I'd only go ST if you're already using Lotus Notes.

  11. Re:Sametime by __aardcx5948 · · Score: 4, Informative

    We use sametime at my company, and it's piece of shit. When it works, it works. Often when someone types something in a chat and I click the minimized sametime window to reply, try to write something in the message box, and sametime freezes. Lots of hdd access of no apparent reason. We experience the same on all our machines (2GB RAM). Don't get me started on Notes 8...

  12. Spark/Openfire? by chiger_bite · · Score: 3, Informative

    I have been a fan of the Spark Client and Openfire Server as an IM platform for quite sometime. They are built on the XMPP and Jabber protocols. After being in a corporate environment before, I know it's hard to convince management to go with an OSS solution as they seem to think that if it doesn't have a price tag, it's not secure. The Spark/Openfire platform come in an 'Enterprise' flavor with support to appease management as well. Both the client and server are built on a plug-in style architecture, so it's pretty easy to include your own software add-ins. There are really too many features for me to really go into though.

  13. Portable by Forty+Two+Tenfold · · Score: 4, Informative
    --
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  14. Re:Sametime by Exstatica · · Score: 4, Informative

    no way, http://www.igniterealtime.org/.
    Openfire is amazing and with thier Sparks client it gets even better.
    Includes SSL, open API, different database backend, including LDAP. I've been running it for my office on a linux box connecting to a windows AD authentication. Best part about it is you can manage everyones contact lists. So no more invite this person add this person.
    Openfire (formerly Wildfire) is a real time collaboration (RTC) server dual-licensed under the Open Source GPL and commercially. It uses the only widely adopted open protocol for instant messaging, XMPP (also called Jabber). Openfire is incredibly easy to setup and administer, but offers rock-solid security and performance

    BTW i'm not affiliated with them, i just have used thier projects for years. Go opensource!

  15. Re:Sametime by Anonymous Coward · · Score: 3, Informative

    I work for IBM. Sametime works okay, but there are tons of problems with it. Just one, for instance, is that you can "smilie bomb" someone with their default java client. Basically you just up the java max heap size, and then send them 256M of smilies so it fills up their heap and crashes java. Fun stuff. I use Pidgin to connect to sametime using the meanwhile plugin myself.

  16. Re:Sametime by bigstrat2003 · · Score: 4, Informative

    Are you kidding? The Spark client is the biggest piece of shit I've ever used. Random freezing (the UI will just freeze for up to a minute on my work PC), stops remembering what group you put buddies into... it blows ass.

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  17. Sametime is slightly open source by TimTucker · · Score: 3, Informative

    Although Sametime itself isn't open source, the newer versions are based on Eclipse (as are the more recent versions of Notes). Whether or not the overhead of running an instance of Eclipse to handle IM is a good idea or not is up to you.

  18. Re:How much more ? by fxkr · · Score: 3, Informative

    You might want to check their homepage and the Wikipedia article.

    OTR works very well for me. I recommend Pidgin as a client and Jabber as a protocol.