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Cost-Conscious Companies Turn To Open Source

Martyr4BK writes "BusinessWeek has a slew of special reports today on open source software discussing the benefits for buyers who are cost conscious and open source being the silver lining for the economic slump. They even have a slideshow of 'OSS alternatives' like Linux, Apache, MySQL, Firefox, Xen, Pentaho, OpenOffice.org, Drupal, Alfresco, SugarCRM, and Asterisk. These are all good examples (we use a bunch of them already); what other open source software can I use to drop my company's IT costs, and maybe get a decent bonus for the year?"

42 of 249 comments (clear)

  1. Couldn't find the slideshow mentioned... by geminidomino · · Score: 3, Insightful

    Do they mention anything about project management? Even on linux, the free stuff I've found can't compete with the uber-expensive proprietary stuff. Am I just looking in the wrong places?

    1. Re:Couldn't find the slideshow mentioned... by AndGodSed · · Score: 4, Informative

      I use planner.

      Have you tried it? I find it is adequate for my needs. Mind you I am not the most hardcore project management user out there...

    2. Re:Couldn't find the slideshow mentioned... by mjhaynes · · Score: 2, Informative

      You're not alone in having trouble finding hardcore project managment solutions, particularly if you're looking for something to replace Sharepoint and MS Project. I use Trac for project management and software development, and I really like it. It requires a database, Apache, and Python. I know that 37 Signals uses it for their development work.

    3. Re:Couldn't find the slideshow mentioned... by CornMaster · · Score: 3, Informative

      I use dotProject: http://dotproject.net/

      It's not exactly an application or linux only, as it is a web app, but it is free and open source. And it allows many users to input into a process. Currently our project manager manages everything with MS Project using some of its features. This type of product allows managers (or at least in our case) to offload some of the updating to the workers since they can log their own progress.

      I've used a few other web app managers but dotProject seemed to have the most features. Not exactly a piece of cake to configure, but it is quite powerful.

    4. Re:Couldn't find the slideshow mentioned... by Foofoobar · · Score: 2, Interesting

      This is nothing more than Trac which again is still the best thing that open source has to offer. I use Trac and love it. It integrates with Subversion, has a wiki and bug tracking plus project management and tons of plugins including one for scrum support and gant charting. But as many will point out, it isn't a full project management tool. Openoffice was working on a project management tool but this got dropped. This unfortunately is one area that got dropped in the open source arena.

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  2. Would love to... by DogDude · · Score: 3, Informative

    Would love to save $$$ with OSS, but the software I need (robust, full-featured POS system) is non-existent. Bummer.

    --
    I don't respond to AC's.
    1. Re:Would love to... by LWATCDR · · Score: 3, Insightful

      Hire some developers and put them to work then release the software under the GPL.
      Free doesn't always mean free as in beer.
      The idea is that once you make the investment you will get others improving your software.
      But for somethings like CAD I just don't think you will ever find a FOSS solution as good as what you pay for. But I think ProE run on Linux :)

      --
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    2. Re:Would love to... by The+Great+Pretender · · Score: 4, Interesting
      I'm not convinced yet that money is saved for small to medium businesses. We are supposedly an open source shop and productivity is severely hampered by the constant maintenance required. We have twice the IT staff for half the people that were being served in my previous job, which was MS based.

      In addition, the open source IT staff seem to just want to constantly be changing everything when something newer and flashier comes out (read that as closer to functionality to a purchased project). In one year we have had 3 different email servers, with the associated problems of swapping over. Or the IT recommended web casting software works on MAC and windows but doesn't have full functionality on the Linux boxes. I was hoping that would change when we change the IT staff lead, but the new guys seem the same.

      I also find it amusing that the anti-MS IT staff bitch about things like MS Outlook, but then celebrate when Thunderbird adds a function bringing it closer to MS Outlook.

      Over half the company just use their own personal laptops due to the hassle, which ironically, defeats the crippling obsession with security that the IT guys have.

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
    3. Re:Would love to... by Hobb3s · · Score: 2, Insightful

      That would be great, however the cost of several developers to create a system that rivals existing systems that we can buy would be prohibitive. If there were a middle ground.. hire a developer to tweak an existing 'almost there' system.. that would be doable.

    4. Re:Would love to... by Hobb3s · · Score: 3, Insightful

      It sounds more like you have an issue with management and leadership in your IT department than issues with OSS.

    5. Re:Would love to... by Bert64 · · Score: 4, Insightful

      Just goes to show that anything can be implemented badly...
      Where i work we have 2 separate networks serving different parts of the company, one is all OSS while the other is primarily MS based.
      The OSS one is faster, has better uptime, cost very little to build (runs entirely on hardware that was discarded by the MS oriented staff), and requires minimal maintenance. Users don't really notice any difference until something goes wrong, which happens far less frequently on the OSS network. The bean counters notice because of how under-budget the OSS based network is.

      The MS guys are jealous of some of the fancy kit we have to play with, but we've still spent a lot less overall.

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    6. Re:Would love to... by xs650 · · Score: 3, Funny

      "Would love to save $$$ with OSS, but the software I need (robust, full-featured POS..."

      With that requirement, it would be hard to beat Microsoft's offings.

    7. Re:Would love to... by The+Great+Pretender · · Score: 2, Insightful
      Oh, I agree with you. The problem lies in hiring talented staff. This is why I started saying that "I'm not convinced yet..." The concept of not paying the license fees is very attractive. However, albeit in my limited exposure, I have yet to see an OSS staff that is not distracted by the daily updates of products and one who can understand that BETA is not satisfactory for business operations. This is the hurdle that needs to be removed for me to accept OSS as a viable solution.

      Interestingly, it's the same problem I have come across in science staff - good, relevant experienced management is hard to come by - nearly all are excellently qualified granular-focused folk who unfortunately don't understand the bigger business picture. Doesn't mean they can't do a job, just not a management job.

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
    8. Re:Would love to... by Directrix1 · · Score: 2, Interesting

      That you would buy over and over again with each new upgrade. Software is not a fixed cost, it is always a recurring cost no matter how you look at it. An additional, often overlooked, cost of proprietary software is having to mold your workflow to match their model (using F/OSS and some dev time you can guide the project in the direction you need). You can start a project with a well organized website stating project goals, and let people build from there. State that developers are needed, offer rewards for certain features. I might suggest seeding the project with a small useful core (pay a dev for that). And just try to grow it from there. Make it a pet project.

      --
      Occam's razor is the blind faith in the natural selection of least resistance and in universal oversimplification. -- EF
  3. Web Filter by Hobb3s · · Score: 2, Informative

    I've implemented Dansguardian webfiltering with a squid proxy on an unused Mac OS X server to placate my bosses need to control everyone's surfing habit and keep the cost of doing so at $0.

    1. Re:Web Filter by Dionysus · · Score: 2, Insightful

      You weren't paid?

      --
      Je ne parle pas francais.
    2. Re:Web Filter by Andr+T. · · Score: 2, Funny

      The agreement was that his web-surfing was not to be filtered.

      --

      Any life is made up of a single moment, the moment in which a man finds out, once and for all, who he is.

  4. I wonder by LWATCDR · · Score: 3, Interesting

    Besides Slashdot how much FOSS does Slashdot use?
    Do they use Asterisk for it's phone system? Or does it's parent company do all the "business" stuff for them and just let write perl and post articles?

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    1. Re:I wonder by Foofoobar · · Score: 3, Insightful

      You use it where it is feasible and where it can be supported. At the financial company I work at, we are about to move to Asterisk (mainly because conferencing calls cost the company thousands of dollars each year). We have started dynamically creating our PDF's through a LAMP app instead of using a Windows app and closed source BIN for PDF generation. But all of these are supported and maintained in house. If they have the STAFF to support them, then I say do it. If they have the money to get someone else to support it, then I say do it. Otherwise, as a business, their best bet is to stay where the support and maintenance is... not even open source supporters can be all open source; we'd like to do everything ourselves but the fact of the matter is there just aren't enough hours in the day.

      --
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  5. TCO not always lower by NinthAgendaDotCom · · Score: 4, Interesting

    I used to think the TCO argument was rubbish. But then I did some research this year on bug tracking software for my company. At least in this one area, it was obvious that while you'd save a few hundred initially on open source solutions, these solutions were much less polished and supported than their commercial competitors. I would have had to do a lot of additional installations and customization to get things working right. And there was no quick answer from a tech support email address when I would have trouble. And in another recent purchase of music production software, the open source versions were an absolute joke in comparison to commercial varieties. Open source is great. I use Firefox and Open Office all the time. But for business and specialty applications, commercial applications are still often much more solid and cheaper in the long run.

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    -- http://ninthagenda.com/
    1. Re:TCO not always lower by JCSoRocks · · Score: 3, Insightful

      I think the source of this trouble is that when you use exceptionally popular programs like FireFox or 7zip you're seeing software that really isn't representative of FOSS. These are definitely in the top 99%.

      When you start digging down into niche software that serves a tiny market segment you're getting into an area where few people are interested in using it and even fewer are interested in contributing. I do agree that these areas are currently best served by commercial apps. The whole FOSS thing works because so many people are contributing and it's easy to get support from one of the masses of people using it or working on it. On smaller projects you find yourself doing your own support - which isn't necessarily awful, it's just a real time sink.

      --
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    2. Re:TCO not always lower by flyingfsck · · Score: 2, Informative

      Hmm, even NASA uses Bugzilla.

      --
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  6. Obligatory question by fgaliegue · · Score: 4, Insightful

    And what about the _total_ cost of ownership?

    I'm all for open source software, don't get me wrong, but switching from a known solution that Works For You(tm) even though it's horribly expensive to a $0 one but with a steep learning curve can be disastrous.

    Would you replace Oracle with PostgreSQL if "all" you had in house were Oracle gurus?

    I know, this is one example, others may not be that extreme. But taking this kind of decision has to be done with some caution.

    1. Re:Obligatory question by slim · · Score: 3, Insightful

      Would you replace Oracle with PostgreSQL if "all" you had in house were Oracle gurus?

      I'd view that as being similar to replacing AIX or Solaris with Linux -- and that's something that plenty of companies have done successfully.

      It does require retraining, it may involve buying support contracts, but it's proved worthwhile for many companies.

    2. Re:Obligatory question by lewp · · Score: 4, Funny

      Good point. This is why the ultimate cost saver is to switch from commercial software to pirated commercial software.

      --
      Game... blouses.
    3. Re:Obligatory question by einer · · Score: 2, Interesting

      I know the intent (and moderation) was "funny" but this is actually how a former employer operated. Once he realized that all he had to do was not get caught for a certain period of time and it suddenly became worth it to not renew licenses, he stopped renewing licenses. He did get audited. It cost him an order of magnitude less than it would've to have kept current on his licenses for the five years he managed to skate by.

      Your plan makes sense in some cases. :)

  7. Comment removed by account_deleted · · Score: 3, Interesting

    Comment removed based on user account deletion

  8. What non-free software do you have? by slim · · Score: 3, Insightful

    Without telling us what non-free applications are currently being used, it's a very difficult question to answer.

    If I were starting a business tomorrow, I can't think of a single piece of commercial software I'd standardise on.

    Partly because I'm stingy when it comes to software. Partly because I don't want license management to become a headache as the business grows.

  9. Works for me by IceCreamGuy · · Score: 4, Interesting

    Ever since I started using Nagios, I've been able to slowly help the rest of the IT department consider open source when starting projects. Now we use Nagios, Backuppc, MySQL, Perl, Splunk, Snare and Ubuntu LTS for servers. The clincher was not having to pay for licensing for a SQL server, OS and all. We're all so tired of dealing with the behemoth of a licensing scheme that Microsoft uses, and that's really what pushed us to alternatives.

    1. Re:Works for me by Bert64 · · Score: 2, Informative

      Don't think splunk is open source...

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  10. Re:"Alternative"? by slim · · Score: 2, Informative

    Time was, MySQL was an open source alternative to 'non-enterprise' DBs like FoxPro. Now it's a viable alternative to Oracle or DB2 in certain circumstances where the high end commercial features are overkill.

  11. Ah yes, the cost-conscious companies by dingen · · Score: 2, Funny

    in contrast to all those companies out there with a policy of spending as much as possible.

    --
    Pretty good is actually pretty bad.
  12. Re:"Alternative"? by larry+bagina · · Score: 3, Funny

    A spoon is a viable alternative to a shovel in certain circumstances like eating soup.

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  13. Re:Migration doesn't sound like cost cutting. by truthsearch · · Score: 3, Informative

    Linux/F/OSS is mostly supported by angel investors and Sun Microsystems

    This is just completely wrong. Most open source projects have no outside investors at all, but are either maintained on a developer's free or salaried time. IBM, Apple, and Google, for example, have hundreds of employees who contribute to open source projects on company time.

    I don't know why you would think so many projects would be backed by angel investors when those projects would return nothing financially on their investment.

  14. Re:Corporate Bureaucracy by suggsjc · · Score: 2, Funny

    I've personally found that vi(m) is the best development tool around. You can say that DW/Eclipse saves you time with auto-completion and whatnot, but as for me and my sites, I take pride in the fact that I have typed every single character.

    --
    When I have a kid, I want to put him in one of those strollers for twins and then run around the mall looking frantic.
  15. pitiful by CarpetShark · · Score: 2, Interesting

    Planner wasted a day of my life last week. I put an entire project into it, and then found out it couldn't do leveling. It also couldn't export in MS Project or any other common format, so I had to start again in another project management tool. Eventually I just went with a table in a wordprocessor, and a collaboration webapp.

  16. Tech support? What support? by mangu · · Score: 4, Insightful

    And there was no quick answer from a tech support email address when I would have trouble

    Obviously, you've never worked for a corporation using commercial software. Try emailing, for instance, Oracle's tech support. At one time, it took me *two months* to get the response I needed from Oracle. Or rather, a response that *didn't* solve my problem: "that feature has been deprecated since Oracle 8i". It took them two full months just to find that an obscure feature that was essential to my work wasn't supported anymore.

    Based on my 25+ years of experience of using software, both commercial and free, today I'd rather have Google and the source code than any paid tech support.

  17. software appliances can further reduce costs by lirazsiri · · Score: 2, Interesting

    Despite being free on one level, if you look at opensource from a business perspective you realize they are looking at the costs slightly differently.

    If they are looking at all that is. To be considered by a business, the opensource alternative has to be noticed first, and that isn't trivial considering the vast majority of opensource projects don't exactly have a marketing budget.

    One way to lower the barrier to entry is to make an opensource solution really easy to try out, but sometimes even that isn't enough. Often an opensource alternative is noticed, but its not a perfect fit for what the business (thinks it) needs. The free part is less impressive when you have to consider customization costs, integration costs, long-term maintenance costs, etc. Most businesses don't want to have to notice their software, they just want something that works.

    Now for the plug. I'm one of the developers for TurnKey Linux, an opensource project that aims to develop high-quality software appliances that are easy to use, easy to deploy, and free. The project's motto is "everything that can be easy, should be easy!"

    We've been building a family of installable live CDs that are based on Ubuntu (Debian too soon!) and are each pre-integrated to serve specific usage scenarios (e.g., CMS, database, Wiki, web development frameworks).

    We only launched a few months ago, and we're still officially in beta, but thanks to the feedback from the community we've already made pretty good progress (up to 9 appliances now - we're covering the low hanging fruit first)

    Technical highlights:

    • auto-updated daily with latest security patches
    • MacOS X themed web management interface
    • easy to use configuration console (written from scratch in Python)
    • packaged as an installable Live CD that runs on real machines and VMs
    • minimal footprint - includes only minimum required components (about 150MB per appliance)
    • based on Ubuntu 8.04.1 Hardy LTS

    We're hoping this kind of last-mile integration effort will make opensource alternatives an easier "sell" and promote adoption.

    Check us out!

    http://www.turnkeylinux.org/

  18. Re:How about GIMP? by danieltdp · · Score: 5, Insightful

    Sorry for the bluntness, but... holy crap! not The Gimp Thread Again. It boils down to:

    1) Gimp is nice
    2) Gimp gets better with time
    3) Gimp's interface is horrible
    4) Gimp's interface gets better with time
    5) Gimp doesn't have CMYK support
    6) This is not important to a whole lotta people
    7) But it is a show stopper for some
    8) iterate until hell freezes over

    There, one less gimp thread!

    --
    -- dnl
  19. Sorry, nice try by cheros · · Score: 2, Interesting

    At this very moment in time there is nothing I can pull in from the Net which I can run for a while as Exchange replacement without a large amount of work on the client side - MS has built the barriers quite well.

    As long as there isn't a USABLE Exchange replacement we won't be able to lose it in the server room - management is addicted to Outlook (even though the 2007 version suffers the same productivity obliterating GUI) and its ability to share calendars. And AFAIK there is NO plug-n-play replacement out there.

    Next up: Outlook. Without an API compliant replacement that integrated what Outlook put together you've got no hope. Mobile phones sync to it (including the Jesus phone), calendaring is integrated and there is over the air sync available as well. And it sucks VERY badly on networking (which you find when you make the mistake to use it on EDGE or 3G) - but it works for management. End of story.

    I would LOVE to nuke the Exchange setup and move that last bastion to Ubuntu as well, but no chance..

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  20. $250,000 in an Small buisness by cenc · · Score: 2, Interesting

    I save easy $250,000 US a year being an all open source shop, and would likely not even be in buisness without open source software in a small company of less than 10 employees that is not primarily IT related but uses a lot of software to reduce cost.

    For those that complain that they did better under Microsoft, chances are has no idea what their IT staff was doing when they ran MS.

  21. Re:hidden costs by mspohr · · Score: 2, Insightful
    "Here's the rub: pay for the proprietary software and get service, deployment, and customization with varying degrees of quality. Or get open source projects..."

    ... and get service, deployment, and customization with varying degrees of quality.

    There is still no substitute for doing your job. You still have to evaluate the software.

    --
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