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Online Billpay Provider Loses Control of Domains

An anonymous reader writes "Several sites are running a story about a domain hijacking at Checkfree, the largest provider of online bill payment services to numerous banks and credit unions. According to Network Solutions, someone logged in to the domain administration page using Checkfree's account, and redirected its domains to a site in the Ukraine configured to serve up malware to unsuspecting users." Things like this make me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

22 of 232 comments (clear)

  1. Epic Fail by NotQuiteReal · · Score: 4, Funny

    CheckFree, what can I say? At least now my Nigerian account can be linked in and I will finally get my cut of the money that I fronted 1% for, to get it out of the country...

    --
    This issue is a bit more complicated than you think.
  2. Checks are dangerous too? Better avoid money xfer by noidentity · · Score: 4, Funny

    Things like thismake me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

    Obviously, the only safe solution is to not pay... what, that has problems too?!?

  3. As a customer.... by Anonymous Coward · · Score: 5, Interesting
    My company uses Checkfree and Checkfree handled this very poorly. Apparently this happened on Monday and they never notified us. We where notified when one of our own customers notified us and and pointed out the suspicious activity. We had to call Checkfree to get the details. It was caused by their own ineptitude in managing their passwords and accounts.

    Posting anonymously so I don't get sued.

  4. Re:At least this time... by Anonymous Coward · · Score: 4, Funny

    In Soviet Ukraine, engineers socialize you! (Oh god did I really just type that?)

  5. Re:DNS Hijacking by Tyger · · Score: 4, Interesting

    Funny thing is it's a step back for Network Solutions security. You USED to be able to set it up to require a RSA key for domain changes, back when everything was done via odd forms over email.

  6. Re:Summary's analysis doesn't make much sense. by Onymous+Coward · · Score: 3, Insightful

    If there were a Slashdot feature to transfer money out of your bank account...

  7. Benefits of Paper Checks by ShaunC · · Score: 5, Interesting

    Things like this make me nervous about switching to otherwise-tempting online bill payment, but checks are dangerous, too.

    I'm one of those holdouts who still use paper checks, envelopes, and stamps to pay my bills. Once a month or so I'll bring the stack into the office and take care of it during downtime, and folks look at me like I'm transmitting morse code over a telegraph. I do bank online, but I don't do online bill pay.

    One reason I still cling to checks is that they allow me to be the final arbiter and gatekeeper of my money, and I have better fiscal responsibility when I'm directly involved in disbursement. Each time I physically write out a check, there's a bit of mental bookkeeping that takes place. You can't sit down and write "One thousand one hundred ninety-eight and 32/100" without pausing for a moment to think, holy shit, that's X% of my paycheck. If you elect not to use online bill pay, you have to actually look at your credit card statements each month, instead of just setting up a $200 monthly ACH and ignoring the current total.

    I'm afraid that if I set everything up to be paid automatically, I'd very quickly wake up to discover that my checking account is overdrawn because I wasn't paying enough attention. Writing checks and licking envelopes is my way of keeping tabs on what's going out the door each month. The potential security benefits don't hurt, as anyone screwing around with mailed bills faces the wrath of the United States Postal Inspection Service. Unlike most online fraud, fucking with the mails will actually get you in trouble, and USPIS doesn't blow you off if you haven't suffered hundreds of thousands of dollars in losses.

    I do miss the one benefit that physical checks had up until a couple of years ago, the float. Check21 pretty much ruined that, but maybe it was for the better. Come to think of it, I haven't overdrafted since Check21.

    Long live the check, just stay away from my routing numbers.

    --
    Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    1. Re:Benefits of Paper Checks by mrchaotica · · Score: 3, Insightful

      You know, you can pay online without making it automatic.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Benefits of Paper Checks by blueZ3 · · Score: 3, Interesting

      Just what I was thinking...

      My wife and I (she's the math major and very detail oriented) pay bills online, manually. I don't like "automatic" because it's easy to set up, but difficult to stop. I'm not sure I see any big difference between writing "1000" on a slip of paper (which is not legal tender) or putting numbers into a field on a form.

      I also can't imagine anyone not reconciling their bank and credit card statements against their records each month. We keep a detailed budget that shows every transaction (credit, checking or cash) and we reconcile the bank and credit card statements against it each month. As frequently as banks screw up, it just makes sense.

      Of course, our money is in a credit union, not a big national bank, so I like to think we get better service when we do have an issue. It's certainly much better than other big banks where we've had accounts *cough-citibank-*cough and had terrible service.

      --
      Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  8. Re:Summary's analysis doesn't make much sense. by beckerist · · Score: 3, Interesting

    It's not hard to set up a page that looks exactly like the front page of anything. cfhttp does it for you (if you are for CF.) At the very least, a site could be hijacked, a cfhttp to the IP of the server could easily be set up, and the forms could be hijacked to steal your password. Slashdot isn't probably the most likely target, but I'm sure there are plenty of people here who's /. password is their email (or [insert any service here] password.)

  9. Some more details... by Darth+Muffin · · Score: 4, Informative
    My wife works for a CU, and has been giving me details on this all day. I guess the cats out of the bag now and I can say something :) Your financial institution is not to blame, but in my wife's case they're offering to help clean up infected user's computers.

    Anyhow, what I know is that the malware is new and still being analyzed -- they're not fully sure what it's for yet (capturing accounts, spamming, botnet, or probably all of the above). For now they are recommending that people udate their virus scanners and Acrobat Reader. They must suspect Acrobat as an infection vector somehow.

    --
    Real programmers use "copy con program.exe"
  10. Re:Summary's analysis doesn't make much sense. by Tablizer · · Score: 5, Informative

    If there were a Slashdot feature to transfer money out of your bank account...

    The /. HTML was hijacked, and odd jumpy misaligned CSS was put up instead ;-)
           

  11. Don't be stupid... by NoKaOi · · Score: 3, Informative

    For US Bank anyway, when I tried to go to my bill pay when this was going on my browser gave a nice message that the SSL cert was self signed and issued to localhost.localdomain. Any modern browser makes is pretty clear that something bad is happening in this case, although I'm sure there's still plenty of ignorant users willing to click through.

    True, my financial institution (US Bank) may or may not be to blame, HOWEVER, you'd think it wouldn't take a bank a full day to let users know or take away the bill pay link or something along those lines. When I saw the invalid certificate, I still needed to cancel an automatic payment so I decided to contact my bank. Their response was basically, "we take security very seriously, please make sure you're using a compatible browser, move along now, nothing here to see." It wasn't until at least a day later that they notified users when logging in that bill pay was down. I wonder how many users clicked through during that one day period, which could have easily been prevented by a faster response?

  12. Tax ramifications by daemonenwind · · Score: 4, Insightful

    Each time I physically write out a check, there's a bit of mental bookkeeping that takes place. You can't sit down and write "One thousand one hundred ninety-eight and 32/100" without pausing for a moment to think, holy shit, that's X% of my paycheck.

    This is exactly why people should have to pay income tax instead of having it automatically deducted.

    If everyone actually had to write that fat check out, they might begin to care about elections and the state of the world.

  13. Aging brain dead old Re:Benefits of Paper Checks by mrmeval · · Score: 3, Interesting

    The current bill payers in America are getting old.

    The credit card companies have a stranglehold on paying by any form of credit card.

    Paypal is evil.

    There is no nationally accepted payment system where someone or both do not get gouged some fee. Checks are one of the few ways both parties can avoid some of the fees though I've heard that banks are starting to jack up the cost of processing them.

    Our banks do not cater to customers, they are hind bound and greedy. They won't do anything unless they can screw their customers or the government for money.

    When the banks finally get less incompetent they might be able to pry online payments and credit cards away from the major credit card companies. It won't happen soon because of the long term incestuous symbiotic relationship they have.

    --
    I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
  14. i 3 usa by Vegeta99 · · Score: 5, Informative

    When I was 16, I discovered that with a ruler, an exacto knife, and some elmer's glue you could make up your own checks. They also had "MAC Check" machines that would scan a check - even from a non-customer - and cash them.

    When I was 19, I worked in a junk mail plant that at times printed the 25% interest rate personal checks that credit card companies send out to new cardholders. All night we would watch "CONGRATULATIONS ON YOUR NEW $100,000 CREDIT LIMIT!" with 6 checks attached go whizzing by at 5MPH. When that roll of checks breaks, printed-but-junk checks dump on the floor, 7 feet per second, and if I wanted, I could pocket the sonsabitches and spend like hell - before the recipient even activated their new card. We sent those out, too.

    Can our banking system really be that insecure? I open an account based on a supposedly unique ID number, hand them a photo ID that doesn't even reference my SSN. Then, they give me another number - my account number - and tell me to keep it private. Three weeks later, I get my checks that ten minimum wage slaves have already gotten to see. Every check I hand out has my private account number printed at the bottom.

    Most banks hold you responsible for any automated clearing house fraud, and yet, to authorize a transfer out, all that is needed are the numbers at the bottom of every personal check you write and the "assurance" from the receiving institution that you have "authorized the transfer".

    When ya think about it, it's no wonder they charge you $2 to withdraw from an ATM, $3 to use a teller, and $35 for an overdraft - it's easier to roll the dice to get an account number than it is to roll the dice and win the lottery!

  15. Re:Aging brain dead old Re:Benefits of Paper Check by cgenman · · Score: 3, Informative

    Bank of America allows you to pay online via systems that accept it, and mail checks to those who don't. Strangely enough, most of the people I pay bills to here in Massachusetts accept digital billpay through whatever system they use. But even paper checks are automatic and free.

    BofA is a bunch of greedy bastards, yet they found a way to make it worthwile and simple. It's slowly filtering over to America.

    It's like Cellphones: Companies don't feel like they can change one territory in the US at a time... they have to go all or nothing. So we get systems 10 years after the rest of the world has piecemeal brought themselves into it. Otherwise nationwide rollouts are untennable.

  16. Use a better registrar by Animats · · Score: 3, Informative

    Domain registrars come in several tiers.

    • Enom and its many other identities - use only for bulk junk domains
    • GoDaddy - low-end service; use for unimportant blogs.
    • Network Solutions - use for general business domains (ibm.com)
    • MarkMionitor - use for high value domains (gm.com, ubs.com)

    MarkMonitor is in the business of protecting "brands", so they have lawyers and technicians on staff to swing into action if somebody pulls something. If you have to ask how much they cost, you can't afford them.

  17. Re:Summary's analysis doesn't make much sense. by zoefff · · Score: 5, Funny

    If there were a Slashdot feature to transfer money out of your bank account...

    It's called 'subscription'

  18. Wire transfer by tmk · · Score: 3, Interesting

    Why don't Americans use wire transfer more often? In Europe it is a fast and relatively safe method.

  19. Re:DNS Hijacking by SeaFox · · Score: 4, Insightful

    You *do* realize that all of those banks allow an attacker to access your account without the keyfob, right? They just need to call the bank, impersonate you (often by simply using the password they keylogged in the first place) and claim they lost it (or just use the automated phone service at most banks, which accepts your password without the added key).

    This seems to be what happens when any business tries to implement any sort of account security. It has to be made so it can be easily bypassed, or you end up with customers mad at the company because they locked themselves or relatives/family out and the company wont allow them to simply go through on their word they are authorized. It's like they don't know how to see how it looks from the company's point of view.

    Build a better lock, and they'll build a better idiot.

  20. Re:More secure pages... by LunaticTippy · · Score: 3, Informative

    This scheme does nothing. Let's pretend you are, through whatever means, on a malicious copy of your Merrill Lynch site. Merril1-Lynch.com just logs in to merill-lynch.com and hands everything back and forth. They give your real site your username. The real site gives a picture. They give you the picture. Etc. Nothing is gained. It is security theater.

    Someone figured that out, and some sites now register your IP address or a cookie and if it is different they ask you for your mother's maiden name or whatnot. Guess what? My IP address and cookies change all the time. So now I have my mother's maiden name and favorite movie flowing around everywhere, and malicious sites can simply pass these questions and answers on, then get to the serious business of forwarding the pictures, then get involved in the boring financial transactions.

    --
    Man, you really need that seminar!