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Microsoft Ramps Up "Fix it" Support Tool

CWmike writes "Microsoft has ramped up its new Windows support assistant 'Fix it for me' nearly three months after it quietly released the automatic repair and configuration tool. The upgrade adds a 'Fix it' button to some of the support documents that Microsoft posts to its Knowledge Base. The blog introducing the changes lists some of the Knowledge Base documents that boast the 'Fix it' button, including one that prevents users from connecting a USB storage device — useful in protecting against one of the infection vectors of the 'Downadup' worm. Have ideas for the tool? In a forum on the 'WinVistaClub' Web site, someone who said he was part of the 'Fix it' team at Microsoft encouraged users to send feedback on the feature to the group at fixit4me@microsoft.com."

5 of 144 comments (clear)

  1. Re:What happens.... by credd144az · · Score: 0, Troll

    I would think the (Fix-It)^(n+1) would suffice.

    Of course, as a mac user, I would say OSX=(Fix-It)^(n+1). Who needs mod gratification anyway?

  2. Re:What happens.... by Jurily · · Score: 0, Troll

    When people click on something like that and nothing happens, they just assume it can't be fixed, not that the tool itself is broken.

    I assume it's malware and respond appropriately, i.e. laugh when I'm on Linux, and disconnect physically, reboot in safe mode, and scan for malware on Windows.

  3. This is microsoft by moniker127 · · Score: 0, Troll

    If they can put in a "fix it" button, why cant they just put the fucking thing into the software, and make it fix its self, or better yet, not get broken? Its understandable a third party comes up with this sort of thing, because they dont have access to the windows core, but microsoft does, so they should just freaking fix the problems. I think its the same for their antivirus program.

  4. Better than nothing by sjwest · · Score: 0, Troll

    Vista is bloody awful to fix. My parents new hp laptop (12 months old) has seen three vista reinstalls, Good knows what foo bars Vista boot process.

    There users, Installing software is not something they do, they use firefox, ie is disabled (as much as it can be)

    I can believe that ms shipped that pile of ****.

  5. "Fix It For Me - 2010 Ultimate Edition" ??? by Zero__Kelvin · · Score: 0, Troll

    Fix It For Me is a stopgap measure. Disabling USB storage devices while Windows is running is a start in the right direction, but I'm looking forward to Fix It 2010 - Ultimate Edition , which sends an E-Mail to a qualified system administrator requesting that Linux be installed on the machine and then promptly performs a HARD shutdown.

    --
    Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun