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Diebold Election Audit Logs Defective

mtrachtenberg writes "Premier Election Solutions' (formerly Diebold) GEMS 1.18.19 election software audit logs don't record the deletion of ballots, don't always record correct dates, and can be deleted by the operator, either accidentally or intentionally. The California Secretary of State's office has just released a report about the situation (PDF) in the November 2008 election in Humboldt County, California (which we discussed at the time). Here's the California Secretary of State's links page on Diebold. The conclusion of the 13-page report reads: 'GEMS version 1.18.19 contains a serious software error that caused the omission of 197 ballots from the official results (which was subsequently corrected) in the November 4, 2008, General Election in Humboldt County. The potential for this error to corrupt election results is confined to jurisdictions that tally ballots using the GEMS Central Count Server. Key audit trail logs in GEMS version 1.18.19 do not record important operator interventions such as deletion of decks of ballots, assign inaccurate date and time stamps to events that are recorded, and can be deleted by the operator. The number of votes erroneously deleted from the election results reported by GEMS in this case greatly exceeds the maximum allowable error rate established by HAVA. In addition, each of the foregoing defects appears to violate the 1990 Voting System Standards to an extent that would have warranted failure of the GEMS version 1.18.19 system had they been detected and reported by the Independent Testing Authority that tested the system.'"

29 of 256 comments (clear)

  1. Fraud by Hatta · · Score: 5, Insightful

    Ok, so when do we get to throw Diebold exec in jail for election tampering already?

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    1. Re:Fraud by Mr.+Underbridge · · Score: 3, Insightful

      Ok, so when do we get to throw Diebold exec in jail for election tampering already?

      When you can prove intent.

      Or, put another way, "Never ascribe to malice, that which can be explained by incompetence." --N. Bonaparte

    2. Re:Fraud by TheGratefulNet · · Score: 5, Interesting

      life sentence.

      seriously. one of the purposes of jail is to send a CLEAR MESSAGE that behavior such as this is not to be tolerated.

      and no hiding behind corp names - individuals at the top of the company should do jail time. no debate about that - they must directly feel the pain for the LOSS OF DEMOCRACY we suffered.

      200 yrs ago, give or take a few, people would be HANGED for this for treason. how is this not treason?

      I don't agree with hanging but I do agree with a 20+ year jail sentence. let the CEO's of the world know that there are some things that are so holy, you JUST DON'T MESS WITH THEM. democracy and fair voting is such a fundamental thing.

      a message should be sent. mandatory jail time with 20 years min. drug offenders who do FAR less damage to society are doing this today; why not punish REAL criminals for a change?

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    3. Re:Fraud by Frosty+Piss · · Score: 3, Insightful

      Ok, so when do we get to throw Diebold exec in jail for election tampering already?

      The better question might be when will Diebold ask for a stimulous bail-out?

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    4. Re:Fraud by Ethanol-fueled · · Score: 5, Interesting

      We should change the laws to hold devices used in state and federal elections to similar or same standards as life-critical medical devices.

      In which case the engineers who signed off on the thing and any executives who knowingly pushed defective gear out the door would be punished and sanctioned.

      "Hold a voting machine to similar standards as critical care life-support? that's ludicrous!", some might say. But if a corrupt group of politicians could rig the machines to get into power and (hypothetically, of course) start a war and that would cause many more deaths than some spurious bug in some medical equipment.

    5. Re:Fraud by DrLang21 · · Score: 3, Insightful

      The only problem with this is that our government solicited for this product. As far as anyone can tell, Diebold met the quality control and traceability standards that were put in place by the US government for this type of device, which is to say THERE WERE NONE. It was unethical for Diebold to put out the product that they did, but that's not to say that it was illegal or treasonous.

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    6. Re:Fraud by Anonymous Coward · · Score: 5, Funny

      I vote we throw them all in jail!

      YOU HAVE SELECTED ICE CREAM PARTY.

      Wait. Now wait one minute, I *know* I voted jail...

    7. Re:Fraud by Volante3192 · · Score: 3, Insightful

      Gambling machine standards. ATM standards.

      Why couldn't they just copy/paste those? It's pretty much a guarentee those are as close to bulletproof as we can make hardware. (I'd personally lean towards the video poker standards, somehow I think those are more rigorously designed than ATMs)

    8. Re:Fraud by geobeck · · Score: 5, Funny

      But if a corrupt group of politicians could rig the machines to get into power and (hypothetically, of course) start a war and that would cause many more deaths than some spurious bug in some medical equipment.

      Pfft, like that could ever happen. And if it did, they'd be unceremoniously thrown out after a single term.

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    9. Re:Fraud by Chelloveck · · Score: 3, Insightful

      Or, put another way, "Never ascribe to malice, that which can be explained by incompetence." --N. Bonaparte

      I generally agree with that statement, but I'm really having a hard time figuring out how anyone could be that incompetent. What does a voting machine need to do? Count ballots, and keep a record of the count. That's about it. Oh, sure, you put a nice GUI and a touch screen on it, but at its core you're simply doing "candidate++; write_log(candidate);" over and over again. And the numbers you're counting aren't even that big, relatively speaking. They're certainly not going to overflow a 32-bit integer, so you don't have to worry about roll-over.

      How can anyone be incompetent enough to screw that up? That's truly creative incompetence.

      --
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    10. Re:Fraud by Chris+Mattern · · Score: 3, Informative

      how is this not treason?

      Constitution, Article III, Section 3:

      Treason against the United States, shall consist only in levying war against them, or in adhering to their enemies, giving them aid and comfort. No person shall be convicted of treason unless on the testimony of two witnesses to the same overt act, or on confession in open court.

      That's how this is not treason.

    11. Re:Fraud by eggnoglatte · · Score: 4, Insightful

      In both ATMs and gambling machines, the operator is a trusted entity. In voting he is not. Big difference.

    12. Re:Fraud by Ioldanach · · Score: 4, Informative

      The "operator" is the casino, or bank. They trust themselves, if they make a mistake they're the ones that lose money. The "operator" of the ballot box is a member of the government who may have an axe to grind.

  2. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  3. Old news by canajin56 · · Score: 4, Informative

    is old. Its been known for years now. Its an Access database. Pretty sure you could reboot it, then hold down shift while it was starting to prevent the "auto-run" loading of the forms. And all the audit logs are just Visual Basic "triggers" that insert into a "log" table. Changing votes is as easy as going to the vote table and changing them. The Visual Basic triggers will be fired off, and insert crap into the logs. Then you just go to the log table and delete the new entries. There aren't logs of log changes or there would be an infinite loop of log entries, so you've just erased all record of your tampering. BlackBoxVoting.org has had detailed instructions up for as long as I've been hearing the name "Diebold".

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    1. Re:Old news by Anonymous Coward · · Score: 5, Funny
      Only a VB programmer could make something as simple as:

      candidates[choice]++;

      as complicated as using Access on Windows.

  4. can we at the very least sue them by Trepidity · · Score: 4, Interesting

    for providing a defective product?

    1. Re:can we at the very least sue them by davester666 · · Score: 3, Insightful

      The last sentence in the summary seems to blame the testing of the provided system for not detecting that the system is defective. So, it's the customer's fault that a defective system was used, not the vendor's.

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    2. Re:can we at the very least sue them by MrKaos · · Score: 4, Interesting

      So, it's the customer's fault that a defective system was used, not the vendor's.

      I guess that means people should keep that in mind when they see a Diebold ATM. Who knows how much it might debit your account when you withdraw funds.

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  5. Re:allowed??? by JCSoRocks · · Score: 4, Insightful

    This entire situation is insane. My company's software isn't perfect but we can handle hundreds of thousands of transactions without missing one. I don't understand how you can fail so miserably at something as simple as electronic voting. The post below about it being based on an Access database melts my brain.

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  6. Re:allowed??? by Spacepup · · Score: 3, Insightful

    The difference is that with a paper ballot system, there is an accurate paper trail. You can't just toss out an entire block of ballots without someone finding them in the trash with a paper ballot system. But, it appears that exactly that can happen with the diebold systems.

    Diebold may not be maliciously trying to tamper with elections. They have just made it exceptionally easy to tamper with elections. They should not be trusted.

  7. The real problem by WindBourne · · Score: 5, Insightful
    Ou banking system makes heavy use of Diebold. One of two things is happening.
    1. Diebold is inept and we have mass issues in our banking systems.
    2. Diebold has PURPOSELY done this.

    I have not seen a single issue in my accounts due to ATMs.

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    1. Re:The real problem by blueforce · · Score: 4, Informative

      OR.... Diebold didn't make them, rather Premier Election Solutions did. Diebold bought Premier back in the early oughties when Wally O'Dell was CEO and had deep interest with the Bush administration. Your banking "issues" are from a completely separate company in a completely separate state.

      http://www.rawstory.com/news/2005/Diebold_CEO_resigns_after_reports_of_1212.html

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  8. Re:allowed??? by girlintraining · · Score: 3, Insightful

    There is an *allowed* number??

    In any organic process, there will be a systemic error rate. These are people we're dealing with, not machines. People get confused, they make mistakes, they get angry and other people allow those mistakes to stand, sometimes they do the right thing for the wrong reasons or the wrong thing for the right reasons. Voting is a right, but nobody ever said it's done right. That said, the goal is to make that error rate less over time, to make continuous improvements in voter education, in process control, and in effective auditing, all the while knowing that perfection is a direction not a goal.

    The problem as presented here is that the error rate grossly exceeds what previous methods had, and that this is attributable to systemic flaws, rather than the inherently higher initial error rate that would be present in the early use of any new system.

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  9. Why Authentication is a good idea! by Zymergy · · Score: 4, Insightful

    I was very surprised this past election when I attempted to show my State Issued Photo ID card (Driver's License) and Social Security Card to prove who I was in order to vote.
    The very polite woman looked away and told me that she CANNOT look at my ID Cards because of laws/rules.
    She simply verbally asked for my name from a list of registered voters in my district, I signed my name on the blank beside my computer printed name and was handed my ballot.
    Scratching my head, I went into the both and voted. Next I returned my paper ballot card to a large scanning device and inserted it and that was 'voting' for 2008.

    What troubles me is that there was almost ZERO authentication! All I needed, was a name and to show up where that name would be likely registered and I could vote fraudulently.
    I get more authentication getting gas with mt debit card at 7-11!
    I realized that this must be ON PURPOSE. But why? All I can conclude after much though is to allow fraud.
    ->We already have a perfected system that nearly everyone already knows how to use! They are called Credit Cards!

    Why can Mastercard/Visa reliably authenticate BILLIONS of unique transactions with very little error and an audit trail and Diebold cannot?
    I believe that when the US has another election, we should be issued Visa/Mastercard Debit cards with our pictures on them linking to a database of our eligibility to vote in US elections.
    We use the same credit card/ debit card devices that are used all over which are tied to a computer touch screen, and we "purchase" a list of candidates (just like building a PC at NewEgg..) and then "purchase".
    Now I have a printed receipt that instantly confirms my choices and selections after the transaction. If I made any mistake, I will need to immediately take that receipt to the person conducting the elections with my photo ID debit card for voting, and they will assist me in correcting the errors and I will need to electronically sign a form and will be issues a correction receipt with my previous incorrect choices credited to my "account" and the my new correct selections "purchases" on the new receipt.
    of course, I will be able to later look this up online to verify my paper receipt matches the online database of my "votes" (purchases).

    Why reinvent the wheel? Mastercard/Visa have over 30 year experience conducting authenticated transactions and their fee is typically less than 3%.
    The Sause is not in the touch screens or their audit logs, it is in AUTHENTICATION and being able to reliable VERIFY your selections got registered as your choices.
    (Of course I will later expect a statement via the US Mail (built in fraud protection laws) that will exactly match my printed receipt obtained at the time of my voting...)

    1. Re:Why Authentication is a good idea! by Ironica · · Score: 4, Informative

      The very polite woman looked away and told me that she CANNOT look at my ID Cards because of laws/rules. ...
      What troubles me is that there was almost ZERO authentication! All I needed, was a name and to show up where that name would be likely registered and I could vote fraudulently. ...
      I realized that this must be ON PURPOSE. But why? All I can conclude after much though is to allow fraud.

      No... it's to allow everyone to vote, even if they don't have the money to get a state ID card.

      There's no FREE form of authenticated ID. A passport costs $100. A California State ID Card costs $7 if you qualify for a reduced fee.

      A state that provides authenticated ID at no charge might not have a state law requiring that people be allowed to vote without ID, but around here, requiring ID would be a financial barrier to voting.

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  10. How hard can it be? by I'm+not+really+here · · Score: 4, Interesting
    How hard can it be to build a foolproof system? I mean, come on! Why not do something like this:
    • computer voting system
    • Scantron copy is printed out for manual verification by the voter (with the selected candidate's name printed directly on the scantron sheet for easy verification, along with an "overlay" that shows the names above the scantron vote column for more certain verification), and dropped into a lockbox if confirmed to be accurate
    • voter selects button on screen stating that he/she has confirmed his/her vote. This prints a second, identical Scantron, which is dropped into a second locked box.
    • System has two CDR drives in it (not CD-RW)
    • As each vote is confirmed by the voter, the data for that vote is burned to each CDR (in triplicate or whatever for error correction), with no method for marking deletes - once the vote is cast, it is cast (that's what the "confirm or start over" mechanical button should be for)
    • Each CDR tray is set such that ejecting the CDRs drops one into the same lockbox as the scantrons, and the other into the same lockbox as the scantrons which were reviewed by the voters manually
    • Finally, when the voting is complete, each lockbox is sent to a different counting station, unlocked in front of many witnesses, run through the scantron, and verified against the CDR.
    • If the margin of error is greater than 99.95% or whatever their acceptable limit is, then the scantrons at that station are manually counted, using the printed names , not the scantron letter value, as the printed names are what the voter verified
    • Same thing happens at the other station

    Results are determined thus:

    There are 6 counting methods available in this scenario (2 CDRs, 2 scantron auto reads, and (if needed) two manual reads).

    All that needs happen is that 4 of the 6 counts match up. CDRs are almost guaranteed to match up, so that's two (and if they don't match up, there has been some type of tampering or system failure, and we move from the CDRs into the Scantrons). After that, if the two scantron autoreads match up to the CDRs within the margin of error, then we know that the votes were counted correctly (3 items were not reviewed by the voter, but those 3 items match up with the voter reviewed cards). If, after looking at these four counting options, we do not have four matches (One of the scantron autoreads doesn't match the other three, or one of the CDRs is corrupted or unreadable, etc.), we do the manual counts. If we do not have 4 matching counts at this point, the votes are not valid, and a revote is required.

    Yes, this is an "armchair" analysis, and I'm sure has some holes in it, but how in the heck is an Access Database with VB triggers any better than this armchair analysis?

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  11. Re:Minnesota Anyone? by Ironica · · Score: 4, Insightful

    Considering that still, several months later, the State of Minnesota is recounting paper Senate ballots over and over, is this REALLY that bad of an option?

    You mean, it's better to have an electronic system arbitrarily choose a candidate quickly, than a paper system slowly choose a candidate based on actual votes?

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  12. seems like shared responsibility by Trepidity · · Score: 4, Informative

    In most industrial settings, if something's built to a specification, and it's later discovered to have failed to meet the specification, the vendor's still at least partly liable, even if the customer failed to discover the defect in initial validation.