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The Last Will and Testament of Circuit City

Posted by timothy on from the oh-the-huge-manatee dept.

Harry writes "Sunday is the final day of business for Circuit City, the once-dominant national consumer electronics chain done in by the rise of Best Buy, the crummy economy, and multiple failings of its own. I paid a final visit of respect to my local store, and found that they'd gotten rid of just about all the unopened electronics products, and were therefore selling off stuff like broken computers and the toilet-paper dispenser from the restroom. Whether or not you were ever a fan, it was a sad scene." NPR has a segment on the end of the Circuit City era as well.

2 of 600 comments (clear)

  1. Re:Was decent, once upon a time by 0100010001010011 · · Score: 5, Informative

    That's because they fired all their employees and offered to rehire them at a lesser wage. Some Exec somewhere decided that 'knowledgeable' and 'trained' employees were stupid for the kind of job CC did so lets replace them with some HS kid off the street that doesn't know a thing.

    The ONLY reason I set foot in a brick and mortar store is to feel in my hand what I'll be buying online. I did it with my Rebel XT before I pulled the trigger on an awesome online deal.

    Best Buy and Circuit City have both appalled me as of late with the prices of their cables. $30 for a 6' USB cable? Sometimes if I know I'm going I'll take a MonoPrice print out and stick it up by the cables.

    I have to wear headphones when I go in too because of the insane amounts of stupid spewed by the staff. On more than one occasion I've corrected something they were telling some poor soul.

  2. What do they expect? by voss · · Score: 5, Informative

    1) customers do not owe businesses "support", If a business treats their customers with courtesy, good service, and respect for their intelligence they will earn customer loyalty even in bad times.

    2) Customers tend to get outraged when they hear about 40% off sales and then go in and see that the 40% off item was marked higher than it had been the week before the sale started. Its not a matter of "didnt get the discount they wanted" its a matter of being suckered into a store and having their time wasted.

    3) Their customers didnt kill their store, their bosses did. They shouldnt blame their customers for simply looking for an honest bargain.