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Dell's Smartphone Rejected — Too Dull

MBCook writes "AppleInsider has an article discussing Dell's attempt to enter the smartphone market, as well as the news that the phone was rejected by carriers as too dull. The article doesn't pull punches: 'Dell's failure to successfully step from the commodity PC business into the mobile handset market should come as no surprise, as smartphones requires expertise in software platform development, consumer design savvy, and portable device engineering, all things Dell has never demonstrated any proficiency in.'"

24 of 174 comments (clear)

  1. Who knew Acer had a phone? by SuperKendall · · Score: 4, Informative

    More interesting than a boring Dell phone, was a note near the end that Acer had a smrtphone out - one of them is the DX900, a Windows Mobile phone.

    Sorry about the voice...

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  2. Re:Dull by ciaohound · · Score: 4, Funny

    change the 'o' in their logo to a 'u'?

    "Logu?" "Lugo?" "Lugu?" I don't get it.

    --
    Oh, yeah, it's not easy to pad these out to 120 characters.
  3. Re:Dull by stonedcat · · Score: 4, Funny

    Didn't you hear that Dell changed their name to Doll?
    It's just like SciFi becoming Syfy except not quite as retarded.

    --
    You can't take the sky from me.
  4. G2 by Enderandrew · · Score: 4, Insightful

    Bring on the G2 (or whatever it will be called for Sprint and Verizon) in April. I'm also curious how Nokia will respond now that they own Qt, and they've got working fully functional KDE 4 desktops on their n810 tablets.

    Bring on the OLED screens that are thinner, use less battery, and have much higher resolution.

    Smartphones are going to explode in the next two years. People said you didn't "need" a camera in your phone, or GPS, and they're becoming commonplace. Most people don't "need" a smartphone, but everyone will have one, and we'll find new uses for them.

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    1. Re:G2 by timothy · · Score: 5, Funny

      "Smartphones are going to explode in the next two years."

      Which ones?!

      --
      jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
    2. Re:G2 by Enderandrew · · Score: 4, Funny

      The ones with Sony batteries!

      --
      http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
    3. Re:G2 by SmlFreshwaterBuffalo · · Score: 5, Funny

      Can't be. Who's ever heard of a Sony battery lasting anywhere near two years?

  5. Screw the carriers by Anonymous Coward · · Score: 5, Insightful

    Screw the carriers. Just release the phone worldwide as an unlocked GSM phone.

  6. Apple Insider by i.of.the.storm · · Score: 5, Insightful

    Uh, does anyone else find it a bit suspect that this is from a site called Apple Insider? For me that completely ruins the credibility of this story. I mean, any smartphone is miles less dull than the generic clamshells and candybars that the telcos keep pushing.

    --
    All your base are belong to Wii.
    1. Re:Apple Insider by Karlt1 · · Score: 3, Informative

      Uh, does anyone else find it a bit suspect that this is from a site called Apple Insider? For me that completely ruins the credibility of this story. I mean, any smartphone is miles less dull than the generic clamshells and candybars that the telcos keep pushing.

      The Apple Insider article and the Slashdot summary also linked here:

      http://www.marketwatch.com/news/story/dell-phone-stalled-poor-reception/story.aspx?guid={E1450208-5E11-4A8F-B726-85A6AFF04E2A}

    2. Re:Apple Insider by caerwyn · · Score: 3, Informative

      The first link from Apple Insider is definitely a bit on the biased side. The second link, though, is to MarketWatch, and is a little better on the fact/rant ratio.

      --
      The ringing of the division bell has begun... -PF
  7. Dell missed its opportunity by grapeape · · Score: 3, Insightful

    Dell missed its opportunity when it unceremoniously dumped its PDA line, after having one of the best with the x50v they pulled away to focus on MP3 players that no one wanted delivering millions of what were nearly fanatical users straight into the hands of what would now be their competition.

    1. Re:Dell missed its opportunity by grapeape · · Score: 4, Insightful

      How so? I picked the x51v over the Ipaq hx4700 which was the current model when Dell dropped their PDA line.

      Spec for spec the Axim trounced the Ipaq, it had more memory, a graphics co-processor, consumer IR, vga out, the same processor, same resolution, and a cheaper price.

    2. Re:Dell missed its opportunity by Kaboom13 · · Score: 3, Insightful

      I owned an Axim. At the time I bought it, they had the same or better specs then the iPaqs for $50-$100 less. They ran the same OS (Windows Mobile) and a year or so down the line when MS updated, Axim owners got a free update and owners of the HP model I had considered at the same time got the shaft. Really the only place HP beat them was on appearance.

      It seems more likely that Dell decided there was not a lot of money to be made in pda's (they have always been a niche market) and gave up their slowly gaining market share to go chase the iPod.

  8. Dell's strategy is all wrong. by RyuuzakiTetsuya · · Score: 4, Insightful

    They should be shooting for volume sales of a hot platform, like their current PC strategy is now.

    Instead of trying to build a gee-whiz unique product, they should be building a phone that's cheaper than an HTC G1, runs Android and is available to a variety of networks. Dull, sure, but at a pricepoint beating the G1, it doesn't have to be a flashy offering, just usable and capture the enthusiasm of the G1 fanbase and potential market. 3G, Bluetooth, Web and Android apps.

    What else would they need?

    --
    Non impediti ratione cogitationus.
    1. Re:Dell's strategy is all wrong. by 99BottlesOfBeerInMyF · · Score: 4, Insightful

      Instead of trying to build a gee-whiz unique product, they should be building a phone that's cheaper than an HTC G1, runs Android and is available to a variety of networks.

      That sounds a lot like what they did, actually. We don't know how much they wanted for this, but it was capable of Android and Windows Mobile and they tried marketing it to multiple providers. The providers weren't interested. They want low end non-smart phones and high end smart phones.

      What else would they need?

      Buy in from providers and economy of scale to make it cheap enough.

  9. Re:dull is a criteria?? by Anonymous Coward · · Score: 3, Funny

    Dude you're getting a Dull!

  10. Re:Is it sad by Forge · · Score: 5, Interesting

    Yeah, but seriously. Who cares?

    Back to the story. Dell (as in Micheal Dell) needs to walk down to the corner where they are working on Mobile phones, bitchslap everyone for a little while then remind them what Dell's main asset is.

    People like to buy stuff from them. If Dell started to sell and support Apple PCs as just another product line, sales of Apple PCs would climb.

    This is no accident:

    #1. In some places, (Jamaica) Dell provides onsite support and a warehouse of spare parts that's already cleared customs and can thus be delivered in compliance with the Next business day or even the 4 hour response Warranties.

    #2. Dell still has the best designed site for customizing and buying Computer hardware.

    In simple terms Dell doesn't need it's own products. It just needs decent quality stuff with the Dell brand on it. Let someone else design and build the Dell phone. Ignore the carriers (except for making sure the phone is compatible) and start selling unlocked Dell phones for whatever they cost to make and deliver plus a markup.

    Once the carriers see the numbers delivered whoever has the fewest on it's network will go to Dell on bended knee to get a bundling deal.

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    --= Isn't it surprising how badly I spell ?
  11. Re:Smartphones? by east+coast · · Score: 4, Insightful

    If you want your normal cellphone, by all means, buy it. You see, they make different phones for different people with different needs. They make tons of phones for people just like you! No one is stopping you.

    Now, I'll go back to my smartphone that suits my purposes much better. After all, I bought it, I have the right to get what I want out of my phone. Why is this always such a problem around here? And worse, who mods these people up for people having choices?

    --
    Dedicated Cthulhu Cultist since 4523 BC.
  12. Re:A lesson for all computer companies by ColdWetDog · · Score: 3, Funny

    So innovative it took them 3 years to offer "cut and past" on their phone

    Oh yeah? Does YOUR cell phone have time travel capabilities?

    I thought not.

    --
    Faster! Faster! Faster would be better!
  13. Re:dull is a criteria?? by dangitman · · Score: 4, Funny

    Every phone I've bought has been dull. They tend to have rounded corners, because otherwise you'd be cutting your face on the sharp edges. That's why I never bought a Razr.

    --
    ... and then they built the supercollider.
  14. Re:Phone Economics? by wagnerer · · Score: 4, Insightful

    Your behavior just hi-lights the fact that you don't understand the economics. A portion of that monthly service payment to the carrier either goes to pay off the cost of the phone subsidy or directly to the carriers profit line. At the very least get one of the free phones with it to keep as a back-up. If you don't want it then donate it to charity. But I'm sure the AT&T stockholders appreciate your contribution to their dividend checks.

  15. Re:Is it sad by Fear+the+Clam · · Score: 4, Insightful

    People like to buy stuff from them. If Dell started to sell and support Apple PCs as just another product line, sales of Apple PCs would climb.

    Maybe from the added "credibility" of being associated with Dell, but not because of how much gee whiz fun it is to buy from Dell's online store. Have you ever tried getting a straight price from them? You get different options and pricing depending on whether you go in via home or office or corporate or data center or whatever bullshit classification scheme they decide for you, then it's uselessly bare until you add to it, and then maybe there's a sale that day and maybe not, or maybe a "deal" and why the hell can't they just give you a straight price?

    Try buying something from store.apple.com and compare the experience.

    Some might argue that Dell is a better value because you're not paying the "Apple tax' for the user experience. That's true so long as you believe that the user experience is worthless.

  16. I will take one dull phone, please by hwyhobo · · Score: 3, Insightful

    Ever since I've been forced to use Blackberry 8300, I long for a regular, dull phone. One where I don't have to put magnifying glasses on to know what the heck I am doing. One where I can easily do what I need without having to go through layers upon layers of incomprehensible menus.

    If not for the fact that I have to use it, and that the company is paying the bill (that is the only good aspect of it), I would use it for target practice and go back to my old, dull, basic clamshell Motorola, where I could do everything with one hand without even looking at it.

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    End anonymous moderation and posting on /.