ISP Capping Is Becoming the New DRM
Crazzaper writes "There's a lot of controversy over ISP capping with Time Warner leading the charge. Tom's Hardware has an interesting article about how capping is the new form of DRM at the ISP level. The author draws some comparison to business practices by large cable operators and their efforts to protect cable TV programming. While this is understandable from the cable operator's perspective, the article points out how capping will affect popular services such as Steam for game content publishing and distribution, cloud-computing and online media services. Apparently this is also an effective way of going after casual piracy."
In particular in Belgium, there are just a few ISP's that do not have any capping. The major ISP's make BIG profit of the users who want to download lets say, more than the 40GB they offer. It's NOT a DRM, it's just another way to squeeze more money from their customers.
Rather than have these ridiculous, confiscatory rates for so-called "unlimited" service (which will still be capped under some other excuse)... why don't the ISP's just provide metered service?
This way, Grandma who just wants a couple of recipies every now and then, and occasionally looks at baby photos posted on thier adult children's Facebook accounts (and is not pulling down 10GB/month)... only pays a little bit.
And the Torrent operators pay for what they use.
Pay for what you consume. Fair for everyone.
Or is that too much common-sense for all involved?
The problem with socialism is that they always run out of other people's money. - Margaret Thatcher
I run several huge sites (bigger than slashdot)
and we use 1200 to 1500 mbit outbound at anytime
our agreements with datacenter and carries mean we pay $US 4.5 a mbit @ 95th percentile during peak hours ONLY (thats 12:00 to 24:00GMT)
outgoing bandwidth offpeak time is FREE
incoming bandwdith is FREE
alot of large isps such as Comcast or UPC can peer for practically free with datacenters (who are heavily outbound) as these isps are heavily inbound
this whole bandwidth cap is a joke, and site operators already pay alot of the privilege and were talking about pricing per mbit per month here not per GB
Let's see...people back in the 90s bitched about having rationed access, so companies got rid of it and went to unlimited use because their competition was. How long is it going to take a competitor to again figure out they can have all the business they can handle if they don't charge for volume?
where capping is the norm here in Australia. It's just a wild guess but maybe this is just an ambit claim to make more money, you think?
Next they'll be filtering the internets...
insecurity asks the wrong question irritation gives the wrong answer
A throughput cap will only hurt consumers and legitimate transfer-intensive services like steam, netflix, xbox live, and hulu.
The large few ISPs like to say that it's 1% of their subscribers who aren't playing fair. That's just not the truth. They see a trend emerging and they're not happy about it.
You don't institute major policy change because of 1% of your users. You do it because in less than a year, it could be 15%-20% using as much as the 1% currently uses.
Why? Online content providers are now offering larger quality services and more transfer-intensive services. Comcast certainly didn't like that. They have to pay for traffic outside their own network.
It really is a scam. They sold me unlimited service and they have reneged on their part of the deal. They altered the contract. That should be illegal, but they did it.
Caps and metered service are both money-saving scams. They will not prevent the inevitable.
The only real solution is to increase network capacity.
They're using their grammar skills there.
ISPs just need to upgrade their backhauls to accommodate more traffic, they are selling people bandwidth that doesn't exist and hoping people don't use it, ISPs need to fess up about exactly how much bandwidth each customer will get. Here in the US, at least where I live, Verizon is one of the only ISPs left that doesn't do any sort of throttling or capping, and I've seen more than a few people switch to them for that exact reason.
But what's got me worried is the fact that when I started playing around on the internet, the most heavy web surfing was a few gifs and/or jpgs.
Now, we have full flash animations, games, interactive multimedia presentations. Not to mention embedded audio and video.
Downloads use to be smaller as well. Now with more bandwidth available, software gets bundled with more features and more multimedia. Game demos have gone from 10-20 meg up to 500meg to 2+ gig, easy.
Hell, I'm a legit user, I don't download music (anymore, I did when I was younger) and I don't pull pirated movies/software either. I don't run bittorrent except for the occasional WoW update (when I did play). But I've seen a large jump in bandwidth usage with my new Roku box for watching NetFlix on my tv. That's a lot of streaming video. Are they keeping tech like this in mind? Doubt it.
So, say the caps are aimed at the bandwidth of today, ok, fine. What happens "tomorrow" when demos START at 2gig+? What happens when the only video online starts at widescreen HD? Our bandwidth usage, for simple surfing, has been going up. It would be shortsighted to think it won't keep going up. If the companies with hard established caps don't keep growing your cap, you're going to eventually have to pay for the top tier.
Bandwidth usage inflates with time. I'm not holding my breath that the ISP's will generously increase caps over time.
And not only is there a fixed amount of bandwidth, but they oversell this bandwidth by a large margin. To build out a system where each and every person could utilize 100% of their bandwidth at one time would cost a fortune...and it wouldn't be sold for 29.95 a month.
Go and look at some prices for services with guaranteed bandwidth. Suddenly, the tiered prices don't look so bad.
As someone who worked at an ISP, I do feel for them. I quit my job because I could see the coming bandwidth crunch where I worked and I knew that no matter how we tried to play it, we would piss people off.
transporter_ii
Doctors destroy health, lawyers destroy justice, universities destroy knowledge, religion destroys spirituality
Well, my ISP sold me a 6Mb Down connection, the cost of which is charged by month. All day, every day of that month. So why should I not be able to fully utilize that 6Mb speed all day, every day of that month?
Their capacity issues are not my problem. I'm simply using what I have paid for. IF their network can't handle it, only sell 3Mb or 1Mb connections.
This sort of cap and overage shenanigans will not work in the future when EVERYTHING is online.Steam is a valid us of high transfers. So it Netflix, and OS upgrades.
ISPs need to fess up about exactly how much bandwidth each customer will get
Yes, they do.
I wish ISPs would be more transparent in their pricing policies, bandwidth and contention ratios, because then the people around here who want 8GB unlimited traffic for $10 a month would get the abrupt reality check they seem to need.
If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
I wonder if this is an attempt by the ISPs to end around net neutrality. They set these caps low, users won't pay. But certain third parties who make revenue sharing deals with the ISPs (think Hulu, YouTube, etc.) are exempted from the caps. Since users won't pay higher for uncapped data, it will drive users to the "free" services, creating more revenue for the ISP.
Did you read the small print? I'd be very surprised if you are paying for 6Mb/s all day every day. Most likely, you are paying for a connection that supports peak throughput rates of 6Mb/s. It is possible to buy 6Mb/s connections, but they run to hundreds of dollars a month. If you think you can pay a few tens of dollars a month for a 6Mb/s connection that you can saturate 24/7 then I have a diamond ring to sell you.
The only thing I have a problem with is ISPs not advertising their caps clearly. When they started selling broadband connections, there wasn't enough interesting content for most people to use more than a tiny fraction of their capacity. Now there is a lot more, and people are starting to go over the invisible line that they drew with the maximum that an average user would need. If you really need a connection that you can saturate, then you buy a leased line, and pay for it. For the price of my (capped) 10Mb/s connection, I could buy something like a 256Kb/s connection which allowed me to saturate the link all of the time (it would more if I want an SLA that guaranteed a certain uptime it would cost more). This seems to be what you are suggesting ISPs offer instead, but for most users it would be much less valuable. Being able to download an ISO image in a few minutes, or watch streaming video, is a lot more useful than being able to constantly saturate a slower link.
I am TheRaven on Soylent News
They're not excited. They're terrified. With services like Hulu, YouTube, Netflix, and other legitimate online video sources, the draw of their cable TV services is weakened. Why pay the cable company $50 a month if all of your favorites TV shows are online? (Legally, again. Let's not consider pirated shows for the moment as that introduces different arguments.)
So they institute caps. Now you can download and watch a couple of HD movies from Hulu, but that could eat up your entire month's bandwidth allotment. So you're less likely to use online video and more likely to tune in on your TV. Cable wins. And if you decide to buck the system and view online videos? They charge you overage fees which coincidentally add up to approximately the cost of a cable subscription. Cable wins again.
And just to introduce a Network Neutrality wrinkle into the equation, I'm pretty sure that they'll exempt any online video services that they introduce. If Time Warner releases "RoadRunner Online" where you can watch your favorite shows on your computer, they'll keep that usage from counting toward your monthly bandwidth cap. The net result will be that ISP sponsored online video sources will be given an advantage (maybe they will thrive, maybe not) while other legal online video sources will be held back with every attempt made to get them to wither and die. All to protect the cable companies' bottom lines.
My sci-fi novel, Ghost Thief, is now available from Amazon.com.
http://stopthecap.com/2009/04/10/why-is-time-warner-saying-costs-increasing-to-consumers-but-decreasing-to-stockholders/
Time Warner spent $150 million on network upgrades while receiving $4.1 Billion in revenue from their high speed data services. We're a long, long way off from getting our money's worth on services here in the states.
The right to protest the State is more sacred than the State.
Ask Earthlink's semi-automated chat service about the Comcast Cap applying to their cable-modem-over-Comcast's-wire service, and they'll tell you that it doesn't apply to you because you're Earthlink's customer and they have no such policy. You'll save a couple bucks based on the local Comcast price, but you'll be limited to to the 6mbps/768kbps which is Comcast's lowest speed level. (Though you'll still get the Comcast PowerBurst instant speed double.)
That, and people will wonder why you have a @earthlink.net e-mail address still...
I completely believe there is fine print. Regardless, they sold it as "unlimited". Yes, 6M is a peak throughput, but there was no restrictions on WHEN nor HOW LONG I use that 6M peak throughput.
I'm actually ok with caps as long as they're sane. 5GB per month is not sane. 1 Steam game can put you over that quite easily. Caps simply will not be viable in a future where everything moves over the connection; esp when it's the same ISP moving IPTV.
Metered would be ok with me as well. It would be interesting to see what happened if metered billing became the norm. I wonder if AdBlock would become a norm, and if there would be a movement back to more thin looking websites to save the bandwidth for the actual data rather than the look n feel.
My advice would be to get business class while you can, WITH a contract.
About a year ago Brighthouse royally pissed me off with their slow roll out of SDV (switched digital video), and their horrendous HDTV offering. My solution was to get DirectTV and keep BH only for Internet. The problem was that unless you purchased their "all in one" package (cable, phone, Internet), you couldn't get their highest speed tier (20/5). I was told if I wanted just Internet, at that speed tier, that I would have to get business class and pay extra. This really miffed me at first, but now I see it was a blessing in disguise...
Bottom line, I ended up paying ~20/mo MORE for DirectTV + BH biz class, but I got much better TV service.
Now it looks like I am also going to see the benefit of having a contract. I am locked into a 3 year contract, but I am guaranteed that I am not going to be paying $150+ for unlimited bandwidth since that is included in the biz class contract (which they can't just arbitrarily change). As it stands, I pay $75/mo and that gets me 20/5 unlimited bandwidth, static IP, and NO restrictions on services (IE: no blocked ports).
Something to think about,
-- Brian
-- http://anonet.org -- The internet the way it was meant to be. Check it out, you may be surprised.
As someone who worked for an ISP, you should know pretty well that the connections were being oversold for profit margin, and this "coming bandwidth crunch" has been coming for what, 15 years? I have no sympathy for ISP's that couldn't see a slowly rolling tide that they have been putting off. Honestly they are the companies that provide the capacity and they know what's coming down the line as far as upgrades. Even now they bitch about small investments to increase capacity for longterm or longer-term.
Total transfer has a cost. Your connection to the Internet, if kept running wide open full time, would be a money loser for the ISP. There are essentially three solutions to this:
1. High transfer users are subsidized by low transfer users. This will fail as everyone becomes a high transfer user. My Mom now sends me YouTube videos occasionally.
2. Deep packet inspection (DPI), with the high transfer user of services the ISP likes being subsidized by the high transfer user of services the ISP does not like. IE: They charge company A or inhibit customer B, while allowing company C to send high volume content to customer D. Some ISPs think this it the right answer because some services are inherently high volume. Others like the idea of being a toll-road and getting to charge monopoly rents. Ultimately this is insidious because it hides the cost and distorts the free market.
3. Tiered pricing based on the numbers of 1's and 0's you consume, but without regard to which 1's and 0's you consume. IE: net neutrality with tiered pricing.
Of those three options, is there really any question that option 3 is the best?
One may argue, "The ISPs are charging too much, their profit is too high, it's an inefficient market and prices are too high because of lack of competition." Fine, maybe that's true. The answer to that problem is increased competition. Asserting that the ISPs should not be allowed to use option 3 to solve a problem which may be real, however, can only lead to either option 1 or option 2 being used instead. Option 1 would imply increasing the price to everyone. Is that really fair? Should I really continue to have my Internet access subsidized by the guy next door who doesn't use high volume media? I mean, I like it and all, but it's not fair, it's not free market, and it makes the ISPs want to find ways to shut me off so they can focus their business on the guy next door.
Option 3, on the other hand, makes me the most important customer to the ISP. It makes them want high volume users. It makes them more money when we use more Internet. Suddenly the ISP's profit incentive is directly in line with making the Internet faster and encouraging high volume services. Seems like a pretty good thing, no?
So choose your poison:
1. Subsidization with the ISP hating high volume users.
2. Deep packet inspection with the ISP choosing which 1's and 0's are "good" and which are "bad".
3. Net neutrality with tiering, and the ISP becomes profit motivated to encourage high bandwidth and high volume services.
Gee, tough question.
Tom, I love ya. I was making banner ads for your site back in 1997, and loved every little review you put out. But you're off your nut on this one.
Stop-Prism.org: Opt Out of Surveillance
Once solution is to have all the broadband customers install/use wireless routers that can interconnect as many as possible to a geo-local area ( your local neighbourhood ) virtual private network that shares the bandwidth load for bulk content distribution across multiple customer to ISP connections. If N users wish to fetch the same content, each person only need to download 1/N of the content, using neighbourhood network to swap the different parts. Think of it as a neighbourhood bittorrent.
This could be set up/managed as a web service, with the client P2N2P ( Peer to Neighbourhood to Peer ) software running on each users computer ( or running as a proxy service on the wireless routers ), via managed a multi platform subscription aggregation client such as Miro 2.0 Open internet TV.
The service could operate like this:
1) Via a website or web2.0 interface, people create content "channels" which are a list of URIs ( HTTP/FTP/TORRENT) of content with descriptions, just like podcasts.
2) The service would then fetch the content, on demand and store the content temporarily on its host/distribution site. The host service would do sharing via torrent, so uploading is not done by the Neighbourhood Peers.
3) The service would hold the content and distribute it to P2N2P clients so that the content can be recombined via a local Neighbourhood VPNs.
4) Each piece of content itself be encrypted at the URI source, so the service need not hold the keys, to deal with any concerns over end use privacy issues.
5) The subscription aggregation client could incorporate and distribute advertising as a means of paying for hosting the service.
If ISPs really wanted to reduce bandwith costs, they wouldn't have all dropped their internal Usenet feeds, and would be caching the heck out of everything.
The reason no one has complained much before:
Comcast:$43 for 250 GB - Seems mostly reasonable. 250 GB is a lot of traffic at the moment, if you're pulling more then 10 GB every day, you're doing some serious stuff and should probably get a business connection.
Time Warner: $40 for 10GB? $60 for 40GB? - Not reasonable at all.
Blessed are the pessimists, for they have made backups.
Sorry for the misprint, that was the amount they spent on maintaining the network exact quote:
"In 2008, TW made $4,159 Million, on high speed data alone, and then had to turn around and spend $146 Million to support the cost of the network. 2008 total profit on high speed data: $4.013 Billion"
The right to protest the State is more sacred than the State.
Here at IBM, our company has just decided to stop reimbursing work-from-home employees for Internet access. Combined with this new data transfer capping trend, I fully anticipate having to explain to a customer why I can't take care of that server problem until next month because my daughter used up our bandwidth allocation on the Playhouse Disney web site. That's going to go over really well...
So when I was trying to find out what my ISP's version of "unlimited" was it took me forever to actually find the page where they list the caps for the different tiers they have. I'd get pissed and switch to a different provider but it's not really an option, which seems to me to be the main reason for the poor customer service. Most of us have 2 options if we are lucky, not a lot of need for them to compete for our business.
I completely believe there is fine print. Regardless, they sold it as "unlimited".
This requires a bit of context, doesn't it? "Unlimited" began being advertised at a time when dialup was charging for hourly use. The cable companies saw an opportunity here - "always on" connections that were not time limited. Hence "unlimited". I don't think there was a discussion around unlimited bandwidth even then -- just an assumption of unlimited connectivity in comparison to the time-limited usage of dial-up.
So you think they'd get with the times and stop advertising unlimited, right? Well... guess what, they have. I can't find any of the major carriers advertising "unlimited" service, and haven't for several years now. So maybe you were among those who did sign up when they advertised "Unlimited" [connectivity] - your TOS agreement also lets them change that whenever they want.
This isn't what we want to hear, but it seems to me that they're the basic facts of the matter.
Regardless, they sold it as "unlimited". Yes, 6M is a peak throughput, but there was no restrictions on WHEN nor HOW LONG I use that 6M peak throughput.
It's a bit like a water-slide park, where they originally charge kids $20 for 10 slides that have to be used the same day. Then they switch to a new pricing scheme where kids can have an unlimited number of slides on that day for $20.
The scheme is so popular at drawing people in, none of the kids can get more than 5 slides in because the queues are so long.
Sometimes people running a club do the same thing over here, you pay one fixed price to get in and you get unlimited drinks! Only catch is that the club is always packed and they only have 1 slow barman serving. It's also a very unpleasant experience at the bar!
We should just run cat5 to all of our neighbors' houses, and sidestep the ISPs, doing the same for the internet that F/OSS has done for operating systems. Yes, someone has to have a good (ie, pricey) internet connection, but I'm willing to bet that a feed large enough for your block could be had for less than each individual connection is currently costing.
Doing it with wireless N routers instead would eliminate the cabling requirements, as well... admittedly, it increases the lag, but if the ISP suddenly starts losing customers a few blocks at a time, maybe the rates will drop on the lower-latency existing infrastructure.
Of course there are issues with this idea, but nothing is perfect. If you find this to be an untenable plan, come up with a better one (and share it with us).
Take the power away from the monopoly, and we start to see more/better competition in the marketplace.
This work is licensed under a Creative Commons Attribution 3.0 Unported License.
That's Time Warner's own information to their investors. They claim they made $4B in profit off their data services. You talk about their other services, like cable TV, but don't forget that those other services also have their own revenue streams. You act like they are being run purely off the profit from the data services. The bottom line is they have plenty of money to upgrade their network, but instead they would rather implement caps and squeeze the consumer for even more profit.