Bell Proposing Usage-Based Billing
Idiomatick writes "Bell Canada is attempting to impose UBB on its wholesale customers. As Bell was given a last-mile monopoly in much of Canada by the government, they are required to follow rules set up by the CRTC; this includes leasing their lines to competitive ISPs. And they are given a directive by the CRTC to provide competitive speeds to said ISPs. Teksavvy has informed its customers that were this to go through, the current monthly cap would be quartered and the cost for exceeding it would be 'multiple times more than our current per Gigabyte rate of $0.25/GB on overages.' They have also helpfully included a link where you can send your comments/concerns to the CRTC directly."
How much would it cost to rip up the ground and lay down more fiber? It seems like in most cases, a (natural?) monopoly results. When things get this bad, is there any chance that a new generation of telecommunications companies can spring up (perhaps with government subsidies to get them going)?
I'm moving to.. oh. Well fuck them!
No wholesale provider here in Australia could impose such charges on 3rd party ISPs in this way, if they did, the ACCC would put a stop to that. (at least as far as fixed line DSL goes)
The CRTC requires Bell to resell its lines for fixed rates. Bell must offer service that's at least as good as what it provides to its own customers. As the regulated rate is below Bell's own rate of return from an actual Bell customer, Bell has no incentive to provide better service that what it provides to its own customers. If the CRTC allowed for other arrangements, Bell could strike a deal with a wholesaler to offer unlimited service at a higher price. As it stands, it can't. Nothing here is surprising.
It's too bad really. They will do everything they can to keep any actual competition from showing up in a market. They're just making the customers of the smaller ISPs suffer out of spite.
Why are they constantly attempting this, even tho users will always be mad?
And with these high prices too ... If the per gb price would even be something sensible! I transfer probably over 1Tb a month (backups, video feeds etc), so 0.25 would endup being 250euros per month for me ... Many times what i currently pay
Pulsed Media Seedboxes
Where I pay around 60 times what Americans pay per gig (at a whopping 384kb/s) and I have a really cheap service provider :)
Everything these days are done on the internet from entertainment to doing taxes.
In some countries the goverment are even investing money in internet connectivity to provide better connections to more people.
But when you then start to charge by usage then you'll see people stop using it and development slows down.
One would think it was better for the country as a whole to have people to embrace the technology rather than do bean counting on their internet traffic.
This was planned, with everything going to hell, we can't have alternative voices. Any excuse to copy and analyze every packet and plan future attack on the people getting organized against the corruption in each respective country's government.
Canadians have their Republican Problem
Americans have their Corrupt two party problem.
The Broadcast spectrum is fascist owned in each country.
So as they crack down on people, there won't be many tools left to fight back.
(It would be nice if Canadians and Americans could get along in this light. Our LEADERS are the scum, not the citizens.)
Maybe being outspoken, vocal, and whiney, is the only way to get what you want. Sometimes if you let people take an inch, they go all the fucking way because they want to make money. You should try it sometime, maybe you'll get what you want. :)
That's a nice internet you have there.
It would be a shame if something were to happen to it.
-- Will program for bandwidth
If this had been the model from the very start (when modems ruled the earth), it would be taken as normal. It's only because the data volumes of users have been low, that it's not worth billing per megabyte. However now we have the "power users" (read: bandwidth hogs) bleating on, as if someone's taking away their candy.
politicians are like babies' nappies: they should both be changed regularly and for the same reasons
Ultimately I think Internet access may well be another utility like water or electricity. It sort of makes sense to pay for what you use, so to speak.
But the charge should be so low that you need to really strain your connection a lot to feel it, and at the same time normal monthly fees need to go away.
I don't like the idea, but it makes sense economically. It costs energy to move packets around and keep networks running. The more you use the more you should pay.
But having some crazy base fee and then some punitive extra usage fee on top of that... No thanks.
.: Max Romantschuk
- That means charge a very low initial access fee. Say $5-$10 max per month
- Don't force customers to pay for 20GB/month if they're not using it
- Don't force customers to predict how much they'll be using period then take their money anyway if they don't use it
- Do not charge a ridiculous amount beyond the cap. Charge a fixed rate per GB and keep it reasonable
ISPs and phone companies have had it too good for too long oversubscribing and overcharging for people using way under their quota. This move isn't to make things fair - it's to gouge heavy users. I don't pay $10 for my first 5 litres of petrol then $400 for my next 5 litres. One reason is that I could go to the competition. ISPs typically have monopoly, near monopoly or at best duopoly. They are NOT playing fair.
These posts express my own personal views, not those of my employer
In Montreal, we are bound to either Bell (or someone who wholesales from Bell) or Videotron. I've taken all three routes at some point or another and have yet to have a stable connection.
Videotron would sell 10Mb and give you 3-4 max. Support sucked.
Bell was the worst. It didn't work for the first month because they had been ripping up wires in our area and they just never got around to our case. After that it was only out any time it rained or snowed. 30GB cap and their 15Mb really meant 5.
Electronic Box resells from Bell and has generally been good. It's more expensive ($45 for 5Mb, unlimited and without dealing directly with Bell). At least support is good, though all of our requests get forwarded to Bell because they have frequent outages. I'm otherwise just contented to not be dealing directly with Bell and their outrageous prices for exceeding their traffic limit.
Anyone got anything better around here?
Your right. You should of put the typoinsummary tag in.
Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
My Internet service has gotten progressively worse for almost a full 10 years now. Its not that we aren't doing ok on a global scheme it is that our services we once had are deteriorating and I've no idea why that is so.
As I understand it, the deadline for filing comments on the UBB passed on midnight April 14th, 2009.
If you nevertheness wish to file (and high volume of comments, albeit late, may nevertheless be of interest to the CRTC), the commentary ought to fall under "Tariff", and an appropriate subject might be File Number #8740-B2-200904989 - Bell Canada - TN7181.
Keep in mind that this is DSLAM bandwidth (i.e. the "last mile" copper wire) that Bell proposes to impose this tariff on. It is not network bandwidth from an ISP to the backbone. Bell is obliged to sell DSLAM access on a wholesale basis to competitor ISPs. For interesting statistics, consider reading this: http://www.dslreports.com/forum/r20690166-The-Bell-Disclosure -- the statistics read, if I understand it (and there's a pretty decent chance I don't) the risk to a customer of having less than 100% bandwidth available at any one point is exceedingly low (i.e. less than 1% of it occurring for less than five minutes on any given day).
Interestingly, Bell has not disclosed how much money it has paid for Arbour Networks' deep packet inspection and bandwidth limiting hardware. I understand, informally and anecdotally (and, again, there's a decent chance I'm wrong), that the amount spent on the bandwidth limiting hardware greatly exceeds the cost of upgrading the DSLAMs to eliminate any risk of the above mentioned rare less-than-complete bandwidth. I would quite like to see more information on the cost of Arbour Networks' bandwidth limiting hardware, and the cost of upgrading DSLAMS. Hopefully the CRTC board does, too.
I think it is worthwhile to note that unhindered access to the tubes would provide competition for a number of Bell services. Skype [or insert favourite service] provides competition for Bell VoIP and Bell landlines. Streaming video and video download stores (and their unlicensed counterparts) compete with Bell satellite TV and the Bell video store. Unlimited transfer (or a reasonably high cap) may inspire more open hotspots which would compete with Bell cellular internet service. By creating artificial scarcity in bandwidth (and their already-implemented throttling of encrypted and torrent transfers), they ensure the survival of their own services.
The teksavvy email every customer got, nice to see an ISP fighting filtering even if it is for their benefit. The enemy of my enemy I guess...
Dear Valued Customer,
We are writing to you today as many activities are underway to shape/reshape
Internet use as you all know it. Over the last year some of you have been
made aware and/or have seen activities on throttling in the news or in your
daily lives. Another proceeding relating to the Internet in Canada required
Telecom providers (Bell/Telus/etc.) to provide ISPs with wholesale service
speeds that match those that they offer to their own retail customers.
Specifically, Bell has been directed by the CRTC to provide matching speeds
which would allow us all to have more flexibility in our day to day online
requirements. Instead of adhering to these directives, Bell decided to take
this issue to the federal Cabinet and at the same time file a tariff
application with the CRTC proposing to introduce Usage Based Billing (UBB)
on its wholesale customer accounts.
What does this mean for you, the consumer?
Bell provides TekSavvy with last mile, wholesale DSL access services, which
TekSavvy uses to provide you with your Internet access. If Bell were to be
allowed to introduce UBB on this service, a cap of 60GB would be imposed on
all of its users, with very heavy penalties per Gigabyte afterwards
(multiple times more than our current per Gigabyte rate of $0.25/GB on
overages). This would inherently all but remove Unlimited internet services
in Ontario/Quebec and potentially cause large increases in internet costs
from month to month.
If you'd like to make your comments/concerns known about what Bell is
attempting to do, please do so here:
http://support.crtc.gc.ca/crtcsubmissionmu/forms/Telecom.aspx?lang=e [crtc.gc.ca]
Select the word "Tariff" from the drop down list.
Add the following in Subject Line "File Number # 8740-B2-200904989 - Bell
Canada - TN 7181" and make your thoughts known!
As soon as customers start getting charged by the kilobyte, everyone is going to turn off ads. I don't bother with ad blocking right now since I have plenty of bandwidth and I'm lazy. But if I have to *pay* to watch some stupid flash ad in the side of a web page you for sure I will install the ad block plug-in.
Once everyone starts doing this, internet advertizing will be less attractive and advertizers will go back to newspapers. OK, so maybe that is a little far fetched. But my point remains, selling internet ads will be significantly less lucrative if UBB become widespread.
Canada should look to Australia. Prime Minister Kevin Rudd has announced that the Australian government will build a new $43 billion national broadband network, connecting 90% of homes to 100-megabit fibre internet. "We believe that fast broadband is absolutely essential for our nation's future", he said.
"Telstra has raised issues with the amount of bandwidth usage this will produce, given we're still hooked to America by tin cans and string, but our Great Firewall of Australia Internet filtering project should keep usage down to reasonable levels at near-dialup speeds. We promise you won't go over your download cap."
The Great Firewall will reliably block all illegal material, child pornography, terrorism and unAustralian thoughts.
"Not only are the contents of the list illegal," said Senator Stephen Conroy, " but revealing the list is also illegal, and so is linking to someone linking to someone claiming to reveal the list. So we're blocking Google Search. Having to use Anzwers should keep usage right down."
Calling it, the "single largest infrastructure decision in Australia's history," Mr Rudd said the project would employ up to 37,000 people a year monitoring citizens' net access, reading their email and correcting spelling errors in their football forum posts.
A consultative process will determine the regulatory framework for the network. "We're considering getting Senator Fielding to do it personally," said Senator Conroy, "since he's the dickhead who demanded the censorship in return for his votes. Hopefully it'll melt his brain. Bloody balance of power. At least Xenophon's bloody sane."
http://rocknerd.co.uk
I urge all Canadian slashdotters to write to the CRTC and lodge a complaint. If they receive enough complaints from informed people (and I'd like to think we're a relatively informed lot), they will hopefully take action and put an end to Bell's shenanigans. Until they are put in their place, they will continue to abuse their infrastructure monopoly.
How much would it cost to rip up the ground and lay down more fiber?
Or simply take the current infrastructure and nationalize it into a non-profit co-op. The ISPs then buy into this co-op.
The fibre and copper is maintained via fees to the ISPs, but the actual Layer 3+ routing is handled by them.
Equal footing for all, and you have a neutral third party taking care of the hardware that doesn't have a conflict of interest with running their own ISP.
You missed the last lines of the email:
The deadline for filing your comments is today (April 14 [sic]) at midnight, so hurry!
Regards,
Rocky
I do not understand this comment. I cannot find a thought expressed in the words. A greater mystery is why the comment got 2 mod points, unless those came from meat puppets.
I think cost of doing the same in Canada would be astronomical. But then again, US national debt is more than the number of stars in the Universe, so astronomical is not what it used to be.
you pay by usage for every other commodity, so why not bandwidth too?
Not for local landline telephone calls. It has always been flat rate in North America, which is what spurned the growth of the telephone here, as compared to Europe where it was per-minute.
As I've mentioned in another comment, there's an inherent conflict of interest when the main ISP also owns the physical infrastructure. Governments once mandated monopolies for phone (and cable) companies, and that allowed the companies invest in infrastructure. This worked for the telephone and it will probably work for Internet.
Make a holding company that owns Layers 1 and 2, and have any ISP become a "shareholder" / owner of the co-op. The conflict of interest is gone, and ISPs will now compete on Layer 3+ services, while a neutral party will worry about Layers 1 and 2. Any profits are invested back into infrastructure, and low-cost, high-density areas can help subsidize building out in more rural areas (just like was done with electricity and telephones).
( excuse the vague "profit" comparison here )
1 - charge per use, people balk ' why do i need that internet thing'
2 - make it unlimited flat rate and people love it and flock to sign up
3 - let people get used to it for a decade or so
4 - start overselling to get the last few holdouts
5 - slowly add caps, incrementally so people to complain to much
6 - reinstate charges per use now that its an integral part of daily life.
Sounds like drug dealers to me.
---- Booth was a patriot ----
Because here they can charge people until they cry. The market currently supports it, so it will continue.
---- Booth was a patriot ----
Bell and Rogers are the two big ISP's in much of Canada and they are also the biggest Satellite TV/Cable companies and phone companies. They also own TV and radio stations. It is in their best interest to keep people from using unlimited internet which whittles away at their other businesses. When Bell throttles or caps 'wholesale' (really last mile) ADSL customers and then uses a loophole to justify it by saying it's no different than what they do to their retail customers they're saying 'we (with Rogers) are the monopolies (could there be any price fixing going on here???) we're going to make our generic ISP service as crappy as we can because 1. We want you to remain the monopoly for providing you with TV. 2. We want to remain the monopoly (or duopoly) for providing you with land-line telephone. 3. We want to remain the monopoly (depending where you live) for providing reliable (because they are less responsive to properly fixing problems for wholesale service customers) internet. 4. You can kiss our asses because the CRTC won't do anything about it. This is all after the government subsidized these companies to lay cable all those years ago.
I don't like the idea, but it makes sense economically. It costs energy to move packets around and keep networks running. The more you use the more you should pay.
Turn on a switch. Connect it to the network and let it start handling packets. Measure its power consumption. Now increase the traffic to 100% capacity of the switch. Measure its power consumption again. How big is the difference? Is it really so big that it costs the astronomical amount companies like Bell charge for going over your monthly cap? NO. Bell's just gouging and they have you convinced that it is appropriate.
Also, the lines are already there so there really is no extra cost for those lines to be dark or to be at 100% capactiy.
If ending the ponzi scheme you were roped into, screwed you worse than the procrastination keeping the ponzi scheme going - would you take the losses?
If you could prolong it beyond your lifetime would you take the loss?
Democracy Now! - uncensored, anti-establishment news
"...Teksavvy has informed it's customers that were this to go through the current monthly cap would be quartered"
Will they be drawn as well as quartered?
Isn't that extreme overkill for just exceeding a usage cap?
See http://en.wikipedia.org/wiki/Hanged,_drawn_and_quartered
Not me.
This is sorta old news, this was on the docket 9 months ago.
This probably won't affect 80% of all users, so it'll fly under the radar. If this was back in the 90's when it was mostly computers guys/gals on the net, this wouldn't squeak through. Now that Joe S. Pack pays out the nose for his shitty cell phone and net service in Canada, the incumbents don't care (there are no Cell packages available now that are all-you-can-eat...Internet is almost 'unlimited' right now, but will be usage based in 2 months). The CRTC is just a floor show to lock in Bell/Rogers desires.
What incentive does any company have to do what is 'right' here if the government won't back its own people? Well, the government doesn't care about people, it cares about money and power...neither of which any person has, only big corporations. See that? They feed each other, a perfect relationship, and we consumers get blood-let in the process.
I want my money back, I'm going home.
the extra money that Bell makes MUST go into upgrading the rest of their network. I am still only able to get dial-up service and because of ancient equipment that Bell uses here can only connect at 26.4k (at best).
What the article doesn't say is that BCE has been loosing customers since 2001 due to its bad business practice. To the point where they are facing bankruptcy. Their attempt to make some more money like this is perfectly in line with their other bad decisions.
This is just typical mismanagement like GM, AIG, FORD, NORTEL...
When did Canada become the 51st state?
I used to work for a large western-Canadian ISP/communications company and know that they have been making plans and preparations to start doing UBB but they are waiting for Bell or one of the other players to do it first, and that they would then follow suit "as soon as the heat dies down".
Is the note I found when I went to check my bandwidth with Cogeco (Rogers Communication), Bell's *supposed* competition.
I got no notification other than it is posted in some obscure web site no one checks that they just created. Nice how they just change their agreement with your contract whenever they damn well fell like it.
No idea if this is implemented yet, but obviously it is on its way if not already here.
Notice it is also 6 TIMES the 0.25 cents per GB that Teksavvy charges. That seems reasonable doesn't it?
Telecommunications is horrible in Canada, and the reason is the CRTC will do nothing against either Bell or Rogers.
Open it up, or nationalize it and be done with it. What we have now is not working.
I cannot find a thought expressed in the words
Are you from Canada?
As the island of our knowledge grows, so does the shore of our ignorance.
Hey everybody. Billy Bob Thornton reads Slashdot!
Let it be known Bell Canada is also a content provider. They own several television stations, as well as other forms of distributing this content (ie expressvu satallite) By imposing these caps on their internet competition, Bell Canada is also putting a stranglehold on digital distribution services.
For example, with this pricing structure Bell is imposing on their competition, with a streamed movie averaging about 3 gigs of data - at $1.25 a gig it will cost the end user an extra $4 of internet bandwidth to watch a movie through netflix or xbox live.
Theyve made it cheaper for and end user to just use Bell's pay per view service if they want to watch a movie.
...from the Slashdot readership. Now can we do something about it?
Let's do something in the style of the Beagleboard. Design and build a bare board for ultra wide band radio, aimed squarely at establishing a mesh network. That is, design from the beginning for every node to simultaneously "connect" to multiple other nodes. Design for as much range as we can squeeze out of it, while still maintaining the ability to ramp up to as much usable bandwidth as possible as nodes get closer together.
I thought about suggesting a Beagledaughterboard. The Beagleboard has lots of pins available on its expansion header, and even more pins available on its LCD header that can be repurposed in software. Making it a Beagledaughterboard would mean there would be very few inquiries from random people wanting to know why the board they bought from Digikey doesn't work when they plug it into their Windows XP machine.
On the other hand, designing it as a USB2.0 highspeed client device would mean that it would work practically anywhere, given software support. The chips and parts required to speak USB2.0 are dirt cheap and trivially available. I'll volunteer to write the software drivers, if somebody will design the hardware.
So... where are the hardware people? I know damn well that lots of you read /. Anybody want to kick the phone company in the nuts? Anybody? Anybody? Bueller?
its my yard ill dig if i want too, and that means ill drop my own fibre in and get neighbors to do it then we can get more and soon we'll have a city wide network. as that spreads you will get access.
DONT LISTEN TO THE LIES
Since when is having a portion (although a large portion) of Ontario and Quebec subscribers 'most of Canada'?
-- I care not for your foolish signatures.
Dear Mr Gaudrault,
Below is the text of my response to the CRTC.
I am cancelling my Bell dryloop DSL tonight, and moving to TekSavvy for the same, as a vote of confidence in your firm. I have had nothing but fantastic service from your staff, and I am looking forward to the change.
If you would like permission to reproduce this letter for your use, please consider this granted.
Kind regards
Massimo Savino
This is an unreasonable request on Bell's part, and I am saying this as a Bell Sympatico customer.
This request is an effective call for the CRTC to limit competition and the free flow of market capital, because reducing the terms of third-party providers to equal status of Bell itself will effectively mean no real difference in objective Internet service between Bell and other providers using Bell's lines -- which are at last count, paid for by those 3rd-party ISPs. Surely Bell should have no ability to dictate these unreasonable terms to those 3rd-party providers when they are paying for the service, no?
These pricing plans of Bell's were implemented on its own customers, previously on 'Unlimited' lines, about 18 months ago, with a correspondingly-high overage rates. In my case, they did this without informing me of the change, and billing my account.
This action is the last straw for me. I am going to move from Bell right now, actually.
I urge the CRTC not to accept this request.
Respectfully submitted,
Massimo Savino
[address redacted]
========================================
Death will come, and will have your eyes
-- Pavese
Fairly soon I'm sure I'll want to get blu-ray quality movies digitally. At $.25/GB that will be $5.00 just for the digital transportation costs of the disc, let alone the price for the movie. Um, no thanks. I think I can do better with UPS.
Nice how they just change their agreement with your contract whenever they damn well fell like it.
No, they can't.
One of the first Act in Contract laws is that the contracts are immutable. They CANNOT be changed unilaterally by one party. That void the contract.
Even if the contract says one party can change terms, it has to be done only after giving due written notice. Posting the same on an obscure site is invalid as has been upheld by courts.
Simply state in your letter that since they violated the terms of their contract, you are terminating it and ask for financial compensation.
"Doing what i can, with what i have." ~ Burt Gummer
Oh I made this argument when they put a 60GB cap where there was none before.
From what they told me (and IANAL), it is not "written notification", only notification, and thus posting a NEW EULA on their web site is totally acceptable. That is how they made the cap changes anyway. They just pointed me to their web site and said "see!".
Understandably I was very pissed, and as you said almost terminated my contract then and there, financial compensation or no. However upon doing a bit a research it really doesn't matter what I do. Basically Bell and Rogers mirror each other's policies, so if I dump one for the other it is no better. The only alternative is to go with a independent. 99% of those are DSL based and lease Bell phone lines. I do not have a home phone. Anyway if Rogers screws me again (aka I get a Bill for usage over 60Gb at 1.50$ per) I have told myself I will be trying out Teksavvy Dry DSL and seeing if the Latency differences really matter for me.
IANAL, but i have studied contract law as applicable to financial instruments.
Get a Justice of Peace to sign an infringement finding against the provider.
Or better yet file a case in small claims court with your proof.
Get a judgment against them for violating a contract and asking for enforcement of old contract.
Make sure you keep the copy with you, and the judge sends a copy by Normal post to their Registered Office where it is discarded unread.
Wait till next month for a violation (they send you a metered bill).
Approach the SAME judge and show them the bill, along with record of his past order. This proves the company did not obey a court order.
Now you have a variety of choices: Ask the judge to uphold the original contract and force the company to provide you unmetered access and also get the judge to make them NOT disconnect you for enforcing a contract.
Or ask them judge to rule against them for financial compensation.
"Doing what i can, with what i have." ~ Burt Gummer