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Time Warner Shutting Off Austin Accounts For Heavy Usage

mariushm writes "After deciding to shelve metered broadband plans, it looks like Time Warner is cutting off, with no warning, the accounts of customers whom they deem to have used too much bandwidth. 'Austin Stop The Cap reader Ryan Howard reports that his Road Runner service was cut off yesterday without warning. According to Ryan, it took four calls to technical support, two visits to the cable store to try two new cable modems (all to no avail), before someone at Time Warner finally told him to call the company's "Security and Abuse" center. "I called the number and had to leave a voice mail, and about an hour later a Time Warner technician called me back and lectured me for using 44 gigabytes in one week," Howard wrote. Howard was then "educated" about his usage. "According to her, that is more than most people use in a year," Howard said.'"

3 of 591 comments (clear)

  1. Re:And then imagine by bignetbuy · · Score: 0, Flamebait

    Umm...come back when you know something about ISP operations, you douchebag. The "direct line" you foolishly describe is actually a shared line for cable. Yes, you moron, I hate to burst your bubble but cable is a shared medium.

    You couldn't find a 100Mbps peering connect on most real ISP networks anymore. Nice try.

    Dropping a few terms you read on "teh intrawebs" doesn't make you smart. It only increases the laughter when the real ISP operators read your hilarious and ill-informed posts.

  2. Re:The rise of Hulu by bignetbuy · · Score: 0, Flamebait

    Is your server at your house? No? Then stfu about 10 cents per GB. Your hosting provider doesn't deliver bandwidth to your house for 10 cents per GB. They can't. Nobody can...unless you live in a damned datacenter or a PoP.

  3. Re:Two words by stewbacca · · Score: 0, Flamebait

    Miserable job? Quit. There are less miserable ones out there.